Customer Service Coordinator Job ID 252756 Posted 23-Dec-2025 Service line GWS Segment Role type Full-time Areas of Interest Customer Service Location(s) Columbus - Ohio - United States of America, Remote - US - Remote - US - United States of America Customer Service, Customer Service Coordinator, Coordinator, Retail, Property Management, Service
$29k-38k yearly est. 2d ago
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Customer Service Representative Part Time
Auto-Owners Insurance Group 4.3
Service associate job in Lansing, MI
We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, you could have the flexibility of work-from-home time as defined by the leadership team. Auto-Owners Insurance, a top-rated insurance carri Customer Service Representative, Customer Service, Part Time, Representative, Retail
$34k-39k yearly est. 2d ago
Customer Service Representative
RMR Solutions LLC 3.9
Service associate job in Howell, MI
RMR Solutions, LLC is a leading producer and distributor of a wide variety of cleaning, disinfectant, and mold removal products for both residential and commercial customers. The team started with its' legendary mold and mildew remover products and has blossomed that success to include kitchen degreasers, marine stain remover, tub and tile cleaner, and botanical disinfectant, to name a few.
RMR Solutions' product line is available for purchase at many big box retail stores and has an extensive product list through Amazon as well.
The Customer Service Representative Position
The Customer Service Representative provides exceptional customer service by answering inquiries, offering solutions, and providing explanations to RMR's current and potential customers. The Customer Service Representative has the unique opportunity to provide a lasting first impression by ensuring full customer satisfaction, providing information about products or services, taking orders, and processing returns and refunds.
Preferred Experience, Skills & Abilities of the Customer Service Representative Position
At least 2 years of experience in a Customer Service setting
Strong business communication and presentation skills, both verbal and written
Organizational skills, multitasking, and a strong self-motivation as a must!
Knowledge in shipping and warehousing is preferred, but not required
Compensation, Benefits & Structure of the Customer Service Representative Position
This position includes a competitive pay structure, based on skills and experience, and a comprehensive benefit and retirement package. The position is based in the Brighton, MI office, with a working schedule of M-Th 9:00am-5:30pm, Friday 9:00am-5:00pm.
The Recruitment Process for the Customer Service Representative Position
The recruitment process will include a combination of phone screens, web and/or in-person interviews, a candidate personality assessment, and a pre-employment background check and drug test. The process, which is being facilitated through EctoHR, Inc. is designed to ensure that candidates are aligned with RMR Solutions' mission and core values.
RMR Solutions, LLC is an Equal Opportunity Employer!
$28k-35k yearly est. 3d ago
Wealth Management Operations - Client Service Associate
Plante Moran 4.7
Service associate job in East Lansing, MI
Count on us. Our "we-care" culture is more than just a motto; it's a promise. From day one, we prioritize your growth, well-being, and success. You can count on us to support your career journey and help you achieve your professional goals. Join us.
Your role.
Your work will include, but not be limited to:
Portfolio Administration
Self-review of tasks performed, including client deliverables
Manage and prioritize tasks and workflows
Serve as a liaison between advisors and broader PMFA operations team
Field questions related to client data, reports or any items as a result of work
Research and resolve issues related to client information
Client Services Administration
Serve as a liaison between internal staff, custodian, and others as needed
Preparation of new account paperwork and account changes
Preparation of account transfer paperwork and verification of asset transfer eligibility
Ensure timely completion of account transfers and other paperwork processing
Frequent communication with custodians and internal staff
Monitor and follow up on alerts
Identify and communicate client service opportunities to internal professionals
Assist with money movement activities
General
Adhere to PMFA policies and procedures
Develop, document and/or maintain process policies and procedures for department
Frequent interaction with internal and external professionals and clients
Cross train and back up to other team members roles in operations
Assist in testing and roll out of system upgrades, system integration and new technology
Coordinate workload with other client serviceassociates
Review agreements and be familiar with terms to ensure paperwork is in compliance
The qualifications.
High School diploma or GED equivalent is required
2+ years industry experience. Previous administrative or investment industry experience preferred.
Client service orientation combined with creative problem solving skills
Strong written and oral communication skills
Ability to work effectively as part of a team, yet function well with independent responsibilities; ability to successfully interact with clients and other professionals to effectively deliver quality professional services to clients
Ability to thrive in a challenging and fast paced environment characterized by interruptions and multiple demands with strict deadlines; high stress tolerance
What makes us different?
On the surface, we're one of the nation's largest audit, tax, consulting, and wealth management firms. But dig a little deeper, and you'll see what makes us different: we're a relatively jerk-free firm (hey, nobody 's perfect) with a world-class culture, consistent recognition as one of Fortune Magazine's "100 Best Companies to Work For," and an endless array of opportunities.At Plante Moran, diversity, equity and inclusion means that all staff members have equitable and fair opportunities to succeed, in an inclusive environment, with their individual, unique identities. So,what are you waiting for? Apply now.
Plante Moran enjoys a "Workplace for Your Day" model which, simply put, means we strive for flexibility and balance while staying true to our principally in-person model. We believe that face-to-face interactions are paramount for individual and collective development, but also encourage individuals to work with their supervisor and team to determine their optimal working environment each day.
Plante Moran is committed to a diverse workplace.We strive to create a culture where each person feels accepted and valued. We believe that each person's ultimate potential begins with first acknowledging their inherent dignity. When we can recognize - and celebrate - our many human differences, we're able to create a workplace where all staff feel a sense of belonging and an opportunity to succeed. This allows us to attract and retain the best talent, serve clients through diverse thinking, and better represent and support the various communities in which we live and work.Plante Moran is an Equal Opportunity Employer.
Plante Moran maintains a drug-free workplace.
Interestedapplicantsmust submit their resume for consideration using our applicant tracking system. Due to the high volume of interest in our positions, only candidates selected for interviews will be contacted. Candidates must be legally authorized to work in the United States without sponsorship, with the exception of qualified candidates who are bilingual in either Japanese and English or Chinese and English. Unsolicited resumes from search firms or employment agencies, or similar, will not be paid a fee and become the property of Plante Moran.
The specific statements above are not intended to be all-inclusive.
We are pleased to offer eligible staff a robust benefits package. Eligibility and contribution requirements for some of these benefits vary based on the number of hours staff work per week. Highlights include health, dental, vision, disability, and life insurance. In addition to this, eligible staff are able to take advantage of our Flexible Time Off and various pre-determined holidays, as well as a 401(k) plan, flexible benefits plans, business-related travel expense, lodging, and meal reimbursement for business-related use. A pension plan is also available for eligible administrative and paraprofessional staff. A discretionary bonus plan is available for eligible staff. Plante Moran also offers some contingent staff positions the option to elect health insurance in addition to limited paid sick time.
The compensation range reflects the base salary we reasonably expect to pay for this position across our offices in the following regions: CO, IL, OH, and MA. Please review thposition description for theapplicable geographic location. Generally, experienced hires are not hired at or near the maximum salary range, as compensation decisions take into account a wide variety of factors, including but not limited to: responsibilities, education, experience, knowledge, skills, and geography. For early career roles, including campus hires, we offer standardized, market-based starting salaries among individuals within the same hiring group. This approach ensures fairness and reflects current industry benchmarks for entry-level talent.
Under Colorado's Job Application Fairness Act, you have the right to redact, from any documents that you submit in connection with your application, information that identifies your age, date of birth, or dates of attendance at or graduation from an educational institution. Should you wish to exercise your right to redact such information, please redact it prior to submitting documentation.
The compensation range for this role in CO, IL, OH, and MA is: $24.95 - $39.87
#LI-CB1
#LI-Hybrid
$41k-53k yearly est. 3d ago
Customer Service Enrollment Specialist - In Office
The Whittingham Agencies
Service associate job in Jackson, MI
Crafting Brighter Futures for Businesses & Families across the US
At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client.
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Primary Responsibilities:
Engage with clients to understand their financial goals and concerns.
Present tailored solutions to safeguard their assets effectively.
Maintain a pulse on the industry, ensuring you offer the best and most updated advice.
Foster relationships and ensure our clients always have someone they can turn to.
Why Work With Us?
Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours.
Unlimited Earning Potential: Your dedication determines your earnings*.
Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently!
Grow with Us: Dive into continuous learning and development opportunities.
Application Process:
Submit Your Application: No stringent qualifications needed. We believe in potential.
Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day.
Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions.
FAQs:
When will I hear back after applying? Typically, within 24 hours.
Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation.
What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization.
* This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance.
State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
$65k yearly 2d ago
Technical Service Representative - Packaging Coatings
Ppg Architectural Finishes 4.4
Service associate job in Flint, MI
As a Technical Service Representative (TSR), you will support the Packaging Coatings segment focusing on Mid- West accounts. You will manage technical service activities used at packaging manufacturing customer's plants! The TSSR will work directly with internal and external teams to improve the performance of PPG products and work on mutually valuable projects with our customers. You will help advise overall scheduling of TSSR resources for US and Canadian (USCA) including contractors and lead major customer product Secure Launches. You will report to the USCA Technical Sales and Service Representative Manager.
Key Responsibilities
Manage multiple customer sites while collaborating with customers at various levels to ensure quality and expectations is meeting customer requirements.
Delegate PPG coating technologies to operate successfully in and sometimes outside the established customer operating window.
Handle pre-sales and/or post-sales technical support including commissioning, installation, testing and maintenance service to customers.
May be asked to lead projects, assist with process improvements, and look for cost savings for the customer.
Coordinate, investigate, and recommend new business tools for users as requested.
Qualifications
High School Diploma with a technical background in Chemistry and/or Engineering with 5+ years of proven experience in the can making industry.
Experience with customer quality systems and processes.
May travel extensively in support of key customer programs.
#LI-REMOTE
About us:
Here at PPG we make it happen, and we seek candidates of the highest integrity and professionalism who share our values, with the commitment and drive to strive today to do better than yesterday - everyday.
PPG: WE PROTECT AND BEAUTIFY THE WORLD™
Through leadership in innovation, sustainability and color, PPG helps customers in industrial, transportation, consumer products, and construction markets and aftermarkets to enhance more surfaces in more ways than does any other company. To learn more, visit *********** and follow @ PPG on Twitter.
The PPG Way
Every single day at PPG:
We partner with customers to create mutual value.
We are "One PPG" to the world.
We trust our people every day, in every way.
We make it happen.
We run it like we own it.
We do better today than yesterday - everyday.
PPG provides equal opportunity to all candidates and employees. We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, veteran status, sexual orientation, gender identity or expression. If you need assistance to complete your application due to a disability, please email ******************.
PPG values your feedback on our recruiting process. We encourage you to visit Glassdoor.com and provide feedback on the process, so that we can do better today than yesterday.
Benefits will be discussed with you by your recruiter during the hiring process. These include PTO, Dental, Health, Vision, 401k matching and Holiday time off.
PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply.
Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.
$28k-32k yearly est. Auto-Apply 9d ago
Customer Service, Sales, & Renewal Expert
Kyle Campbell Farmers Insurance
Service associate job in Lansing, MI
Job Description
This role combines relationship management, proactive renewal outreach, and light sales to ensure clients stay protected, informed, and satisfied. Youll be the voice clients trust for guidance, coverage questions, billing assistance, and policy improvements.
Benefits
Annual Base Salary + Commission
Paid Time Off (PTO)
Hands on Training
Mon-Fri Schedule
Career Growth Opportunities
Responsibilities
-Manage customer interactions by phone, text, and email with professionalism and empathy
-Handle policy renewals, coverage changes, and billing inquiries
-Identify opportunities for cross-sells, upsells, or bundling (Auto/Home/Life)
-Retain existing customers through excellent service and timely follow-up
-Support producers and the agency owner with lead management and quoting
-Maintain accurate client files and activity logs in our CRM system
-Collaborate with the team to improve processes and client experience
Requirements
-Strong communication skills both verbal and written
-Detail-oriented and able to manage multiple priorities efficiently
-A problem-solver with a positive, team-focused attitude
-Comfortable working with computers, CRM tools, and carrier systems
-Prior insurance experience (preferred but not required)
-Active Property & Casualty license (or willingness to obtain one)
$39k-87k yearly est. 17d ago
Commercial Service Center Representative
Michigan Farm Bureau 4.1
Service associate job in Lansing, MI
OBJECTIVE
Commercial Service Center Representative Objective
To provide excellent customer service to commercial policyholders, Farm Bureau Insurance agents and their staff in a prompt and professional manner. To proactively research and resolve policy issues, promote additional coverages for customers, and address questions and concerns from customers by providing commercial lines information via the telephone, e-mail, and interactive chat while documenting activities and reporting back to agent offices. To retain knowledge of commercial acceptance and rejection rules and guidelines, pricing, classification, and hazard recognition. To support internal and external customers by providing service for FB Partners policies. To assist Senior Commercial Service Center Representatives train and provide support to the Associate Commercial Service Center Representatives.
RESPONSIBILITIES
Commercial Service Center Representative Responsibilities
Complete service requests on commercial policies including certificates of insurance, endorsements, and renewal reviews.
Maintain a high level of knowledge of Farm Bureau commercial products to be a trusted resource on coverage and risk evaluation for agency and home office staff. Stay current on product changes.
Analyze and complete commercial service activities within the authority limit. Identify risks requiring underwriter evaluation and approval, and assign such risks based on guidelines, procedures, and service standards.
Maintain knowledge of Farm Bureau systems and procedures as they relate to job functions. Identify, recommend, and enact procedural changes to improve job efficiency and effectiveness. Look for ways to streamline and facilitate policy handling.
QUALIFICATIONS
Commercial Service Center Representative Qualifications
Required
High school diploma or equivalent required.
Associate degree preferred, with a focus on marketing, business administration, management, insurance, or finance.
Minimum of one year insurance related experience required.
Experience using Microsoft Word, Excel, and PowerPoint required.
Valid driver's license with an acceptable driving record.
Designations in CISR, AINS, or CIC required, or actively being pursued.
Must be willing to pursue self-development training including but not limited to insurance, policy rating and coverages, processing and procedures training, computer training, and customer service training.
P/C License required or obtained within 90 days of employment.
Note: Farm Bureau offers a full benefit package including medical, dental, vision, and 401K.
PM19
$31k-34k yearly est. Auto-Apply 14d ago
Financial Services Consultant
The Strickland Group 3.7
Service associate job in Lansing, MI
Join Our Team as a Financial Services Consultant - Empower Clients to Achieve Financial Success!
Are you passionate about helping people make informed financial decisions, building trust-based client relationships, and delivering value-driven solutions? We're looking for a results-oriented and client-focused Financial Services Consultant to join our growing team. In this role, you'll provide expert financial guidance, support clients in reaching their financial goals, and contribute to the growth of our organization.
Why You'll Love This Role
💼 Comprehensive Training & Licensing Support: Whether you're new to the financial industry or already certified, we'll provide the tools, mentorship, and education you need to thrive.
⏰ Flexible Work Options: Full-time or part-time positions with remote flexibility.
📈 Career Advancement: Clear pathways into senior consulting, financial planning, or leadership roles.
💰 Lucrative Compensation: Base salary plus commissions, performance bonuses, and growth incentives.
Key Responsibilities
Provide personalized financial consultations and solutions to clients.
Assess client needs and recommend suitable products and services (e.g., investments, insurance, retirement planning, wealth management).
Build and maintain strong, trust-based client relationships.
Educate clients on financial strategies and market trends to support informed decision-making.
Track client progress, review financial plans, and make adjustments as needed.
Stay current on financial products, regulations, and best practices to deliver top-tier service.
What We're Looking For
✔ Strong interpersonal and communication skills
✔ Analytical mindset and attention to detail
✔ Ability to build credibility and earn client trust
✔ Self-motivated, goal-driven, and organized
✔ Experience in financial services, consulting, banking, or insurance is a plus (but not required)
✔ Relevant certifications or licensing (or willingness to obtain) is an advantage
Perks & Benefits
✅ Paid training and support for licensing/certifications
✅ Health insurance and retirement plan options
✅ Commission bonuses and performance-based incentives
✅ Growth opportunities into leadership, planning, or portfolio management roles
Ready to Help Others Reach Financial Freedom?
If you're excited about making a real impact and building a rewarding career in financial consulting, we want to hear from you!
👉 Apply today and become a Financial Services Consultant-where your guidance creates financial confidence.
$53k-84k yearly est. Auto-Apply 60d+ ago
Customer Service Advisor
Centennial Group
Service associate job in Lansing, MI
Job Description
We're looking for an enthusiastic, highly-motivated customer service representative to provide an excellent experience to our customers. Job seekers should have a background in service, and exceptional communication, listening, and problem-solving skills. If you love interacting with people and you're interested in new opportunities, career growth, and a positive, fast-paced work environment, we want to hear from you!
Compensation:
$37,185 - $45,000 yearly
Responsibilities:
Provide thorough follow-ups to customer interactions, ensuring customer satisfaction
Ensure customer account information is up-to-date
Answer incoming calls on product and service questions, customer complaints, and general customer inquiries
Interact with the sales lead to maintain and improve service and product knowledge
Find patterns in customer complaints and bring them to the team for improvement
Manage the implementation of new benefits or changes to benefits for clients. Interface with insurance carriers, process required paperwork and documentation, and perform quality checks to confirm that requests are completed appropriately
Prepare educational material for open enrollment or educational meetings
Qualifications:
Proven success working in a fast-paced environment, with the ability to handle multiple projects and responsibilities
Ability to provide raving fan service to existing accounts and prospective clients
High level of attention to detail; able to follow processes, utilize systems, and meet/exceed deadlines
Strong writing and computer skills are a must; experience in Outlook and Excel is required
Employee benefits experience preferred, but not required
Marketing and sales experience are a plus
College education preferred, but not required
About Company
We are a respected employee benefits consulting firm with over 55 years of experience. Our proven track record of providing comprehensive solutions to small-to-medium-sized business owners is a hallmark of our success. With a strong infrastructure, back-office support, and industry expertise, we help clients meet their goals of attracting and retaining key talent.
Advanced Technology: State-of-the-art tools and systems assist our benefit consultants in streamlining their clients' benefit processes and employee education to maximize their benefit costs.
Broad Product Offerings: As a non-proprietary firm, we offer a diverse portfolio of healthcare, group life, disability, dental, and vision insurance plans from traditional carriers in the marketplace. This ensures our ability to meet clients' needs.
$37.2k-45k yearly 3d ago
Test Content Services Specialist
Psi Services 4.5
Service associate job in Lansing, MI
**Title:** Test Content Services Specialist **Salary:** $55K **About PSI** We are PSI Services. We power world leading tests. Delivered with trusted science and the very best test taker experience. PSI supports test-takers on their journey to pursuing dreams and gaining certifications that are important to them. They believe that their dreams are worth working for; that their dreams are worth the effort. And we believe that too. This is our core purpose, to empower people to achieve their dreams. We do this by being the best provider of workforce solutions, which foster both technology and science to deliver the best solutions for our test takers.
We are searching for top talent to join our PSI team and help grow our products and services. We have a creative, supportive and inclusive culture where we empower people in their careers to be their authentic self and make the most of their great talent.
At PSI, we are committed to helping people meet their potential and we believe that promoting diversity, equity and inclusion is critical to our success. That's why you'll find these ideals are intrinsic to our company culture and applied throughout the employee lifecycle.
Learn more about what we do at: *************************
**About the Role**
The Test Content Services Specialist applies technical expertise in exam content management, database management, and project management to the publication and
maintenance of certification exams. The Test Content Services Specialist will import
exam content from client representatives, prepare and configure exams for publication, and perform quality checks for publication and maintenance of exam forms in PSI's
proprietary item banking and exam delivery software.
- This is a full-time permanent role, with flexible hours around core office availability
Monday to Friday. The role can be performed remotely in the US, UK, or Sweden, with
occasional travel for meetings, events and workshops.
**Role Responsibilities**
- Onboard new clients and determine appropriate test setup based on client requirements.
- Intake new exams for existing clients and publish exams according to established timeline requirements.
- Develop and maintain timelines for test publication activities and track progress in project management ticketing software.
- Format files to import client content into item banking and test delivery software, and ensure all data is imported accurately.
- Prepare tests for publication and implement live updates to tests.
- Collaborate with Information Technology personnel and/or Test Content Services Manager to provide software support and training for clients.
- Identify potential test publication issues, troubleshoot, and suggest possible solutions to problems.
- Conduct quality control according to department procedures and address issues.
- Support other Content Management teams with tasks related to test publication.
- Participate in the development and maintenance of documentation of Test Content Services work processes and associated technology tools, including system user guides.
- Maintain in-depth and up-to-date knowledge of proprietary item banking and exam delivery software.
**Knowledge, Skills and Experience Requirements**
▪ Bachelor's degree level preferred
▪ 1+ years' experience exam publication, item bank management and/or database management.
▪ Strong communication skills required.
▪ Ability to approach problems with creative problem solving.
▪ Proficiency with Microsoft Office applications.
▪ Experience with Jira a plus.
▪ Experience with XML, HTML and QTI file formats preferred Benefits
At PSI, our culture is to be transparent and fair. That's why all of our roles have been benchmarked at a competitive rate against the local market they are based in. To be transparent all of our adverts now include the salary so you can see if we align with your expectations when looking for your next role.
In addition to a competitive salary, we offer a comprehensive benefits package and supportive culture when you join us. This includes:
+ 401k/Pension/Retirement Plan - with country specific employer %
+ Enhanced PTO/Annual Leave
+ Medical insurance - country specific
+ Dental, Vision, Life and Short Term Disability for US
+ Flexible Spending Accounts - for the US
+ Medical Cashback plan covering vision, dental and income protection for UK
+ Employee Assistance Programme
+ Commitment and understanding of work/life balance
+ Dedicated DE&I group that drive core people initiatives
+ A culture of embracing wellness, including regular global initiatives
+ Access to supportive and professional mechanisms to help you plan for your future
+ Volunteer Day and a culture of giving back to our community and industry through volunteering opportunities
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
$55k yearly 14d ago
Sales Service Specialist I
Freudenberg 4.3
Service associate job in Howell, MI
Working at Freudenberg: We will wow your world!
Responsibilities:
Entry of customer and distributor purchase and sample orders accurately and efficiently.
Maintain customer and distributor pricing in the ERP system.
Interface with all Chem-Trend departments that support the COFP.
Coordination of information to respond to customer requests, i.e. SDS's, Product Data Sheets, C of A's, Pricing and Samples.
Coordination of Material Return Authorizations, Customer Concerns, price increase notification to customers and distributors.
Liaison between customers, distributors, and Chem-Trend internal departments. for the purpose of order fulfillment, shipping requirements, customer service and technical support.
Qualifications:
High School diploma required; Associates Degree preferred.
Minimum of three years office experience.
Familiarity of ERP and CRM systems.
The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law.
Chem-Trend Limited Partnership
$37k-60k yearly est. Auto-Apply 3d ago
Client Service Administrator
Valmark Financial Group 4.1
Service associate job in Mason, MI
Job Description
Are you supportive, optimistic, quick-paced and detail-oriented? If so, this position is for you! Oracle Financial Solutions is a comprehensive financial planning and wealth management firm dedicated to helping clients live confident, well-planned financial lives. The Client Service Administrator plays a key role in ensuring smooth office operations, delivering a polished first impression, and providing dependable administrative support to the advisory team.
Key Responsibilities
Client Experience & Front Office Support
Greet clients and visitors with professionalism and warmth.
Answer and route phone calls; manage voicemail.
Prepare and maintain meeting spaces to support an elevated in-office experience.
Coordinate appointments and maintain advisor calendars.
Administrative & Operational Support
Perform administrative tasks including electronic filing, scanning, organizing documents, and sorting mail.
Maintain office supplies, refreshments, and general housekeeping.
Assist with special projects such as mailings, holiday cards, event preparation, and seasonal décor.
Update CRM records and ensure data accuracy.
Support client onboarding workflows and document preparation.
Compliance & Professional Standards
Handle confidential information with a high level of discretion.
Core Competencies
Strong attention to detail and accuracy.
Excellent verbal and written communication skills.
Positive, client-service mindset.
Highly dependable with strong time-management skills.
Tech-savvy and comfortable learning new systems.
Team-oriented with a flexible, can-do attitude.
Qualifications
Required:
High school diploma or equivalent.
Administrative or client service experience.
Proficiency in Microsoft Office.
Preferred:
Experience in financial services or similar professional settings.
Prior CRM experience.
$35k-59k yearly est. 6d ago
Environmental Services Specialist
Insight Hospital & Medical Center
Service associate job in Flint, MI
Insight Institute of Neuroscience & Neurosurgery (IINN) aims to advance, challenge, and revolutionize neurosciences and medicine through scientific research and advanced technology, driven by a passion to help others regardless of any obstacles and challenges that may lie ahead. Our integrated team of medical professionals does so through creative, innovative techniques and care principles developed because of our continuous pursuit to improve the field of medicine. Our integrated team works together to find solutions to both common and complex medical concerns to ensure more powerful, reliable results. Having multiple specialties "under one roof" Insight achieves its purpose in providing a comprehensive, collaborative approach to neuromusculoskeletal care and rehabilitation to ensure optimal results. Our singular focus is Patient Care Second to None!
Insight Surgical Hospital is a small, friendly and minimally invasive surgical center and clinic with patient services second to none! We are proud of our fast-paced, patient-focused, team-oriented environment with professionals in neurology, orthopedics, pain management, chiropractic, gastroenterology, podiatry specialties and more. Every member of our team is crucial to the patient experience and our success! Our Hospital and Clinic do not treat general illnesses, including COVID-19, and has required health safety measures in place for everyone prior to entering the facility, including temperature and symptom checks, required PPE and other health hygiene measures.
Job Summary:
Under supervision of Environmental Services Lead, the Environmental Services Specialist is responsible for the cleaning of all assigned areas in which they are trained to clean, while maintaining appropriate supplies and facilitating rapid turnover from case to case or patient to patient. The ESS conducts room cleaning, general cleaning and office cleaning. This professional demonstrates knowledge of principles and practices of aseptic technique, general cleaning, standard precaution, use of personal protective equipment and safe use of chemical cleaners. This person must be able to work under pressure and in situations that demand patience, tact, stamina and endurance. Must be able to assist other departments as needed.
Benefits for our Full Time Team Members:
* Comprehensive health, dental, and vision insurance coverage
* Paid time off, including vacation, holidays, and sick leave
* 401K with Matching; offerings vested fully @ 3 months of employment paired with eligibility to contribute
* Short & Long Disability, and Life Term insurance, complementary of Full Time Employment
* Additional Supplementary coverages offered @ employee's elections: Accident, Critical Illness, Hospital Indemnity, AD&D, etc.
Duties:
* Takes initiative to perform tasks without supervision
* Apply appropriate techniques to adhere to cleaning standards
* Wipe down designated areas containing blood or other bodily fluids and then disinfect the area of contact
* Coordinates with hospital staff in a professional manner to clean patient rooms
* Operate various types of cleaning equipment such as vacuum cleaners, washing machines, etc.
* Responds to hospital cleaning needs in a timely manner
* Maintains and monitors cleaning supplies inventory
* Disposes of trash and biohazard waste using proper techniques
* Establishes a regular cleaning schedule for all areas of the facility
* Other duties as assigned
Qualifications:
* Demonstrates eligibility to work for any employer in the U.S.
* High school diploma, GED, or suitable equivalent required
* Previous experience is preferred in hygiene and healthy environmental control
* Previous experience cleaning and disinfecting sensitive biological materials is desired
* Demonstrates skill in verbal and written English communications for the safe and effective use of chemical cleaning agents and safety instructions, or understands translation of English to assure the above
* Demonstrates enthusiasm and drive
* Exudes respect and flexibility to impact the workplace in a positive manner
* Willingness to participate in goal-setting and educational activities for own growth and advancement
* Ability to relate and work effectively with hospital staff
* Is aware of standards of cleaning and performs in accordance with them
* Able to remain on task and be self motivated
* Able to work in a fast paced environment
* Must be prompt and reliable
* Ability to provide assistance outside normal job duties
* Demonstrates a high level communication
* Ability to handle biological materials compliantly
Insight is an equal opportunity employer and values workplace diversity!
$36k-64k yearly est. 60d+ ago
Cookie Baker and Customer Service Afternoon Shift
Crumbl Cookies
Service associate job in Fenton, MI
This is for the afternoon shift with typical hours 12pm-6pm, but we're flexible!
This is for the NEW Crumbl Cookies store in Fenton! We expect the store to open in September!
Come make cookies every day- our bakery smells amazing! The time goes by quickly because we are a very busy store and there is always something to do. We need help to weigh and shape dough, bake the dough and frost/decorate the cookies after they come out of the oven. If you are someone who pays attention to the small details, this job is for you! We want our cookies to look just as advertised. We are an open bakery so keeping things clean as we bake is especially important.
Bakers will be cross-trained so they also interact with customers and fill orders. We love seeing some of the same happy customers every week. People who come to buy cookies are excited and happy to be in our store. We get to chat with
customers and make their day!
Many of our bakers have no previous baking experience but enjoying baking is a plus! We have many shifts available from 5am to midnight Monday through Saturday so we can accommodate many schedules as well as full or part time. We are busiest on weekends! Hiring immediately!
$28k-35k yearly est. 60d+ ago
Service Writer
Mersino Dewatering LLC 4.1
Service associate job in Flint, MI
Job Description
Founded in 1988, Mersino is a single source for pumping services, contract dewatering, one-pass trenching, power generation and drilling. Our people are the most valuable asset, and we strive to maintain a culture that inspires dedication to customer service. Whether a planned project or an emergency response, Mersino meets challenges with expertise, equipment, and service.
We move water.
Location: Havelock, NCJob Summary:
The primary responsibility of the Service Writer is to assist with the organization of the Service Department as well as managing, evaluating and executing the daily administrative functions for Branch and Corporate Service teams. In addition, the Service Writer will serve as a working team member and individual contributor to the overall team's success.
Typical Duties and Responsibilities:
Assist the Service Manager with opening and closing of service orders
Ensure all required documentation, including appropriate check in/out form, is completed properly and uploaded to MDI
Provide estimates to customers for repairs and billable charges
Work directly with the Sales team and notify Sales of any potential billable charges
Ensure all billable charges are included on service orders and are invoiced accordingly
Verify all information in MDI is current and correct for all units'
Maintain fleet folders to include service documentation, correct component information as applicable, and current photos of units
Maintain organization of part information in MDI, including creation of bar codes as required
Complete and submit appropriate warranty claim forms as required for processing
Prioritize and organize repairs to fleet rental equipment, vehicles, rigs, and tractors as directed by Service Manager
Ensure all vehicle inspections are current, and inspection results are uploaded to MDI
Organize and track all field failure reports for accuracy and completion, review with Service Manager as appropriate
Work directly with the Purchasing team to ensure all parts are ordered against the proper service order/fleet number
Adhere to applicable company and regulatory agency environmental, health and safety standards
Ensure that The Mersino Way is a guiding document in all daily activities
Qualifications:
1-2 years' experience as diesel or heavy-duty mechanic
Degree or certificate in diesel or heavy-duty repairs or related field preferred
Planning and organizational skills in handling multiple projects
Specific Expectations:
Excellent internal and external customer service skills
Ability to work effectively with others
Ability to multi-task in a changing environment
Excellent written and verbal communication skills
Strongly self-motivated, ability to perform tasks with little or no direction
Ability to work a flexible schedule to meet job requirements
Strong time management and organizational skills
Required intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting material or equipment, some of which may be heavy or awkward
Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Mersino is an Equal Opportunity Employer/Veterans/Disabled
$30k-38k yearly est. 14d ago
Financial Services Representative State Farm Agent Team Member
Chad Heeter-State Farm Agent
Service associate job in Battle Creek, MI
Job DescriptionBenefits:
Hiring bonus
401(k) matching
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
ABOUT OUR AGENCY:
Our Battle Creek office has been in operation since January 1, 2017, celebrating eight years of growth, while our Marshall office opened on July 1, 2024. Our team consists of 7 dedicated members in Battle Creek and 5 in Marshall, along with the agent. I am a proud graduate of Mattawan High School (2006), Ferris State University, and Grand Valley State University, where I earned a business degree in 2010.
Our office culture is the cornerstone of our success, with a dynamic and enjoyable work environment where we prioritize hiring individuals who bring positive energy and contribute to our team's collective greatness. We offer a competitive matching 401k, flexible hours and a hiring bonus as perks for our employees.
ROLE DESCRIPTION:
As a Financial Services Representative State Farm Agent Team Member with Chad Heeter - State Farm Agent, you will successfully market the financial products that manage everyday risks. Your proficient knowledge of financial products reinforces your sales-minded and consultative approach to educating customers on their financial options. Your analytical precision makes you an invaluable resource to customers and a competitive addition to a successful agency.
RESPONSIBILITIES:
Use a customer-focused, needs-based review process to educate customers about insurance options.
Work with the agent to establish and meet marketing goals
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
QUALIFICATIONS:
Must currently hold relevant financial service licenses (Life/Health, SIE, Series 6/63/65)
Sound knowledge of financial service products.
Strong mathematical skills.
Excellent analytical, organizational, and problem-solving skills.
Effective communication skills.
Exceptional customer service skills.
Successful track record of meeting sales goals/quotas preferred
$26k-43k yearly est. 5d ago
Customer Service Coordinator (3rd Shift)
CBRE Group, Inc. 4.5
Service associate job in Lansing, MI
Customer Service Coordinator (3rd Shift) Job ID 252155 Posted 15-Dec-2025 Service line GWS Segment Role type Full-time Areas of Interest Customer Service, Facilities Management Location(s) Remote - US - Remote - US - United States of America - - Abou Customer Service Coordinator, Customer Service, 3rd Shift, Coordinator, Retail, Property Management
$29k-38k yearly est. 2d ago
Customer Service Enrollment Specialist - In Office
The Whittingham Agencies
Service associate job in Albion, MI
Crafting Brighter Futures for Businesses & Families across the US
At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client.
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Primary Responsibilities:
Engage with clients to understand their financial goals and concerns.
Present tailored solutions to safeguard their assets effectively.
Maintain a pulse on the industry, ensuring you offer the best and most updated advice.
Foster relationships and ensure our clients always have someone they can turn to.
Why Work With Us?
Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours.
Unlimited Earning Potential: Your dedication determines your earnings*.
Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently!
Grow with Us: Dive into continuous learning and development opportunities.
Application Process:
Submit Your Application: No stringent qualifications needed. We believe in potential.
Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day.
Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions.
FAQs:
When will I hear back after applying? Typically, within 24 hours.
Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation.
What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization.
* This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance.
State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
$65k yearly 2d ago
Senior Commercial Service Center Representative
Michigan Farm Bureau 4.1
Service associate job in Lansing, MI
OBJECTIVE
Senior Commercial Service Center Representative Objective
To provide excellent customer service to commercial policyholders, Farm Bureau Insurance agents and their staff in a prompt and professional manner. To proactively research and resolve policy issues, promote additional coverages for customers, and address questions and concerns from customers by providing commercial lines information via the telephone, e-mail, and interactive chat while documenting activities and reporting back to agent offices. To retain knowledge of commercial acceptance and rejection rules and guidelines, pricing, classification, and hazard recognition. To support internal and external customers by providing service for FB Partners policies. To train and provide support and assistance to the Commercial Service Center team. To assist management with projects, as well as represent the department as a subject matter expert.
RESPONSIBILITIES
Senior Commercial Service Center Representative Responsibilities
Complete service requests on complex commercial accounts including advanced certificates of insurance, endorsements, and renewal reviews.
Maintain a high level of knowledge of Farm Bureau commercial products to be a trusted resource on coverage and risk evaluation for agency and home office staff. Stay current on product changes.
Maintain knowledge of Farm Bureau systems and procedures as they relate to job functions. Identify, recommend, and enact procedural changes to improve job efficiency and effectiveness. Look for ways to streamline and facilitate policy handling.
Support agents and field staff as they learn to use Farm Bureau Insurance and FB Partner Group products and procedures.
QUALIFICATIONS
Senior Commercial Service Center Representative Qualifications
Required
High school diploma or equivalent required.
Two to three years insurance related experience required.
Experience using Microsoft Word, Excel, and PowerPoint required.
Valid driver license with an acceptable driving record.
Designations in AINS or CIC required, or actively being pursued.
Must be willing to pursue self-development training.
P/C License required.
Preferred
Associate degree preferred, with a focus on marketing, business administration, management, insurance, or finance.
One year of professional office experience is preferred.
Note: If a candidate is not identified, a Commercial Service Center Representative may be considered based on level of experience.
Farm Bureau offers a full benefit package including medical, dental, vision, and 401K.
PM19
How much does a service associate earn in Lansing, MI?
The average service associate in Lansing, MI earns between $22,000 and $66,000 annually. This compares to the national average service associate range of $23,000 to $63,000.
Average service associate salary in Lansing, MI
$38,000
What are the biggest employers of Service Associates in Lansing, MI?
The biggest employers of Service Associates in Lansing, MI are: