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The differences between signal support specialists and help desk specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a signal support specialist and a help desk specialist. Additionally, a help desk specialist has an average salary of $51,065, which is higher than the $49,385 average annual salary of a signal support specialist.
The top three skills for a signal support specialist include provide technical assistance, A+ and electronic equipment. The most important skills for a help desk specialist are customer service, troubleshoot, and technical support.
| Signal Support Specialist | Help Desk Specialist | |
| Yearly salary | $49,385 | $51,065 |
| Hourly rate | $23.74 | $24.55 |
| Growth rate | 10% | 10% |
| Number of jobs | 122,901 | 75,004 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 35% | Bachelor's Degree, 48% |
| Average age | 42 | 42 |
| Years of experience | 2 | 2 |
In the military, a signal support specialist is in charge of providing signal support systems and device communication on the battlefield. Their responsibilities typically include operating radio equipment and networks, installing and maintaining communication systems, and providing technical assistance to the workforce. They must also perform regular maintenance checks on equipment, performing corrective measures and adjustments when necessary. Furthermore, as a signal support specialist, it is essential to be proactive and alert as the conditions on the battlefield can be unpredictable.
The primary role of help desk specialists is to maintain relationships between the company and its customers. Their duties and responsibilities include responding to guests' queries, providing technical computer support, and maintaining computer systems' performance. Help desk specialists are also responsible for following up with customers to resolve issues and train computer users. There are several requirements to be qualified for this position, which include having relevant customer service experience, problem-solving and analytical skills, and the ability to prioritize vital tasks.
Signal support specialists and help desk specialists have different pay scales, as shown below.
| Signal Support Specialist | Help Desk Specialist | |
| Average salary | $49,385 | $51,065 |
| Salary range | Between $29,000 And $83,000 | Between $35,000 And $73,000 |
| Highest paying City | - | New York, NY |
| Highest paying state | - | Alaska |
| Best paying company | - | Schulte Roth & Zabel |
| Best paying industry | - | Technology |
There are a few differences between a signal support specialist and a help desk specialist in terms of educational background:
| Signal Support Specialist | Help Desk Specialist | |
| Most common degree | Bachelor's Degree, 35% | Bachelor's Degree, 48% |
| Most common major | Business | Computer Science |
| Most common college | Stanford University | University of Pennsylvania |
Here are the differences between signal support specialists' and help desk specialists' demographics:
| Signal Support Specialist | Help Desk Specialist | |
| Average age | 42 | 42 |
| Gender ratio | Male, 80.5% Female, 19.5% | Male, 79.4% Female, 20.6% |
| Race ratio | Black or African American, 12.8% Unknown, 5.3% Hispanic or Latino, 14.9% Asian, 10.6% White, 56.0% American Indian and Alaska Native, 0.4% | Black or African American, 12.3% Unknown, 5.3% Hispanic or Latino, 15.3% Asian, 11.6% White, 55.0% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 11% | 11% |