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Staff assistant vs administrative receptionist

The differences between staff assistants and administrative receptionists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a staff assistant and an administrative receptionist. Additionally, a staff assistant has an average salary of $41,778, which is higher than the $31,502 average annual salary of an administrative receptionist.

The top three skills for a staff assistant include customer service, patients and data entry. The most important skills for an administrative receptionist are customer service, patients, and data entry.

Staff assistant vs administrative receptionist overview

Staff AssistantAdministrative Receptionist
Yearly salary$41,778$31,502
Hourly rate$20.09$15.15
Growth rate-8%-8%
Number of jobs126,20291,892
Job satisfaction--
Most common degreeBachelor's Degree, 60%Bachelor's Degree, 35%
Average age5050
Years of experience22

What does a staff assistant do?

A staff assistant is a company employee who is tasked to support and help staff members to adequately fill their roles and assuring that the organization is running efficiently. Working under an administrative supervisor, an assistant's tasks include answering phone calls, scheduling meetings or appointments, and booking the necessary travels. Moreover, an assistant should have excellent skills in written and verbal communication and is highly organized with minimal supervision. An assistant may be able to work in a wide variety of settings, which includes healthcare facilities and government offices.

What does an administrative receptionist do?

An administrative receptionist is responsible for performing administrative tasks, handling visitors' inquiries and concerns, verifying appointments, and leading them to the appropriate personnel and department, as well as handling and routing calls. Administrative receptionists also keep records of the staff meeting and executive conference, including company and promotional events. They receive packages and mail, sort documents, manage office supply inventories, create incident reports, and report suspicious guests within the premises. An administrative receptionist must have excellent communication and customer service skills, especially on resolving and escalating complaints.

Staff assistant vs administrative receptionist salary

Staff assistants and administrative receptionists have different pay scales, as shown below.

Staff AssistantAdministrative Receptionist
Average salary$41,778$31,502
Salary rangeBetween $27,000 And $63,000Between $25,000 And $38,000
Highest paying CityBridgewater, MAOakland, CA
Highest paying stateConnecticutWashington
Best paying companyMassasoit Community CollegeBeacon Hill Staffing Group
Best paying industryProfessionalTechnology

Differences between staff assistant and administrative receptionist education

There are a few differences between a staff assistant and an administrative receptionist in terms of educational background:

Staff AssistantAdministrative Receptionist
Most common degreeBachelor's Degree, 60%Bachelor's Degree, 35%
Most common majorBusinessBusiness
Most common collegeWestern Carolina UniversityWestern Carolina University

Staff assistant vs administrative receptionist demographics

Here are the differences between staff assistants' and administrative receptionists' demographics:

Staff AssistantAdministrative Receptionist
Average age5050
Gender ratioMale, 29.4% Female, 70.6%Male, 8.0% Female, 92.0%
Race ratioBlack or African American, 9.2% Unknown, 3.9% Hispanic or Latino, 16.1% Asian, 3.8% White, 66.3% American Indian and Alaska Native, 0.7%Black or African American, 9.4% Unknown, 3.9% Hispanic or Latino, 16.4% Asian, 3.8% White, 65.7% American Indian and Alaska Native, 0.7%
LGBT Percentage6%6%

Differences between staff assistant and administrative receptionist duties and responsibilities

Staff assistant example responsibilities.

  • Manage, troubleshoot, install and resolve hardware, software configurations, and network relate issues.
  • Manage candidate Facebook page and facilitate other advertising.
  • Manage fireworks inventory through QuickBooks and process customer wholesale orders.
  • Orchestrate special events and reservations; manage customer relations and provide exemplary service to all customers.
  • Conduct weekly groups for newly refer veterans and potential landlords on the HUD VASH searching process.
  • Supervise the daily operations, office work and customer service in a windows replacement company).
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Administrative receptionist example responsibilities.

  • Manage travel reimbursements, and reconcile process and forward to payroll for assign individuals.
  • Act as primary liaison between patients, physical therapists and physicians while accomplishing miscellaneous duties necessary for maintaining operations.
  • Sort first class mail, FedEx, campus mail and all incoming mail daily.
  • Draft correspondence and other written material, develop PowerPoint slides and graphic presentations for demographic analysts.
  • Issue shipping instructions and provide routing information to ensure that payroll delivery times and locations are coordinate.
  • Greet visitors, and respond to telephone and in-person requests for information for sole-practitioner office serving several hundr patients.
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Staff assistant vs administrative receptionist skills

Common staff assistant skills
  • Customer Service, 15%
  • Patients, 10%
  • Data Entry, 7%
  • PowerPoint, 5%
  • Office Procedures, 5%
  • Veterans, 4%
Common administrative receptionist skills
  • Customer Service, 18%
  • Patients, 12%
  • Data Entry, 11%
  • Phone Calls, 8%
  • Front Desk, 6%
  • Word Processing, 4%

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