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Staff services manager vs assistant service manager

The differences between staff services managers and assistant service managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a staff services manager and an assistant service manager. Additionally, a staff services manager has an average salary of $62,624, which is higher than the $48,923 average annual salary of an assistant service manager.

The top three skills for a staff services manager include financial statements, customer service and powerpoint. The most important skills for an assistant service manager are strong customer service, POS, and customer issues.

Staff services manager vs assistant service manager overview

Staff Services ManagerAssistant Service Manager
Yearly salary$62,624$48,923
Hourly rate$30.11$23.52
Growth rate6%6%
Number of jobs386,12148,385
Job satisfaction--
Most common degreeBachelor's Degree, 57%Bachelor's Degree, 45%
Average age4447
Years of experience66

What does a staff services manager do?

A staff services manager oversees the work-life balance, childcare, fitness, and education of employees. They attract employees to their company and increase morale by providing competitive benefits. Increasing employee satisfaction increases productivity and attracts new employees.

What does an assistant service manager do?

The assistant service manager's role is to support managers in a customer service center by completing varied duties and responsibilities. These include enforcing rules in the facility, responding to service inquiries, and maintaining delivery reports. They are also responsible for tracking service operations, coaching and training staff members, and administering payroll. There are a few skills and qualifications to become successful in this role, including excellent communication skills, people management skills, and a bachelor's degree in business.

Staff services manager vs assistant service manager salary

Staff services managers and assistant service managers have different pay scales, as shown below.

Staff Services ManagerAssistant Service Manager
Average salary$62,624$48,923
Salary rangeBetween $41,000 And $95,000Between $31,000 And $76,000
Highest paying CityWashington, DCNew York, NY
Highest paying stateRhode IslandHawaii
Best paying companyVMwareClaremont Graduate University
Best paying industryProfessionalTechnology

Differences between staff services manager and assistant service manager education

There are a few differences between a staff services manager and an assistant service manager in terms of educational background:

Staff Services ManagerAssistant Service Manager
Most common degreeBachelor's Degree, 57%Bachelor's Degree, 45%
Most common majorBusinessBusiness
Most common collegeCalifornia State University - BakersfieldCalifornia State University - Bakersfield

Staff services manager vs assistant service manager demographics

Here are the differences between staff services managers' and assistant service managers' demographics:

Staff Services ManagerAssistant Service Manager
Average age4447
Gender ratioMale, 51.2% Female, 48.8%Male, 71.0% Female, 29.0%
Race ratioBlack or African American, 6.1% Unknown, 4.3% Hispanic or Latino, 15.0% Asian, 6.3% White, 67.7% American Indian and Alaska Native, 0.5%Black or African American, 10.0% Unknown, 4.7% Hispanic or Latino, 18.7% Asian, 5.2% White, 60.8% American Indian and Alaska Native, 0.6%
LGBT Percentage10%8%

Differences between staff services manager and assistant service manager duties and responsibilities

Staff services manager example responsibilities.

  • Manage all brewery operations including special project management, raw material ordering and handling, production scheduling, and client interfacing.
  • Update CPT codes and pricing in Ersp.
  • Submit and process claims for Medicaid.
  • Devise a compliance plan and train office staff on HIPAA.
  • Handle all transactions into the POS system over the course of tenure.
  • Perform secondary billing claims with attachments by collecting/filing claims to Medicare, Medicaid, & commercial payers.
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Assistant service manager example responsibilities.

  • Hire to manage and organize BMW, Volvo and VW parts departments.
  • Manage both the service department and parts department for a busy Mazda dealership.
  • Manage a service and parts department of a high volume RV and marine dealer.
  • Implement strategic merchandising plans to achieve revenue objectives and reduce expenditures while ensuring payroll remain within budget.
  • Manage parts and service department operations while consistently meeting or exceeding industry standards for profitability and CSI.
  • Coordinate and participate with the installation teams to help troubleshoot problems and resolve customer concerns while managing service and commissioning engineers.
  • Show more

Staff services manager vs assistant service manager skills

Common staff services manager skills
  • Financial Statements, 19%
  • Customer Service, 17%
  • PowerPoint, 8%
  • Internal Controls, 7%
  • Payroll, 7%
  • HR, 6%
Common assistant service manager skills
  • Strong Customer Service, 19%
  • POS, 16%
  • Customer Issues, 10%
  • Customer Complaints, 9%
  • Cash Handling, 9%
  • Work Ethic, 4%

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