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Support specialist jobs in Amarillo, TX - 63 jobs

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  • Online Product Support- Work From Home - No Experience

    GL1

    Support specialist job in Amarillo, TX

    Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of between $25 / hr. and $45 / hr., depending on the In-Home Usage Test project. No experience required. There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company. In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque. We are a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access. It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test. Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed. Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market. Main Duties : Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.) Take care of the product being tested and use it responsibly Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.) Some In-Home Usage Tests projects may require participants to use MFour's Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion insights to gain unparalleled depth of responses) There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm Write reviews as requested in the In-Home Usage Test Daily Schedule for each project Requirements : Ability to follow specific instructions Excellent attention to detail and curious spirit Be able to work 15-25 hours per week and commit to a certain routine Have access to a computer and a reliable internet connection Have access to a digital camera or cell phone that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work. The hours are completely flexible and no previous experience is necessary. Benefits : Very competitive pay rate Weekly pay Work around your own schedule Learn about an exciting industry Telecommute (you can work from home, work or school) Most of the time you can keep the product you tested
    $25-45 hourly 60d+ ago
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  • Technology - Skyward Specialist

    Amarillo Independent School District 3.9company rating

    Support specialist job in Amarillo, TX

    Open Until Filled PRIMARY PURPOSE: To troubleshoot the Student Management System for staff and students, ensuring the appropriate security settings are in place. This role is crucial for maintaining the system's smooth and secure operation. QUALIFICATIONS: Minimum Education/Certification: High school Diploma or GED Special Knowledge/Skills: Computer skills are mandatory Student Management System, preferably Skyward TSDS Reporting requirements School funding rules and regulations Knowledge of the PEIMS process Strong communication, public relations, organizational skills Strong interpersonal skills to work with school personnel Excellent organizational skills and initiative with multi-task orientation Good work ethic Self-motivated with high productivity. Professional experience Work Conditions: Tools/Equipment Used: Standard office equipment including computer and peripherals Posture: Regular sitting, standing, kneeling, squatting, bending/stooping, pushing/pulling, and twisting Motion: Repetitive hand motions; frequent keyboarding and use of mouse; regular overhead reaching Lifting: Must be able to lift 50 pounds Environment: May work prolonged or irregular hours; frequent district-wide travel; frequent interruptions; Must maintain professional demeanor under stress; Must have problem solving skills. Regular attendance is an essential function. Minimum Experience: Experience with Skyward Student Management TSDS Reporting Knowledge MAJOR RESPONSIBILITIES AND DUTIES: * Manage in district and out of district student transfers * Provide support to campuses for a number of reports, including failure, missing grades, attendance, eligibility * Manage staff security for student management system * Registration process to ensure student is enrolled in correct campus (No-shows/new enrollments) * Enrollment Reconciliations * Oversee Six Week Attendance Audits * Create templates within student management system for district use * Provide support to campuses for attendance reports regulations and reporting * Help Troubleshoot master schedule issues * Help provide trainings to end users * Maintain address data table in student management system * Audit of student information to stay in compliance for state funding * Troubleshoot system requirements for all campuses including student and staff information * Perform staff information audits to ensure accurate data * Enrollment for online summer school * Follow district safety protocols and emergency procedures. * Comply with state, district, and school regulations and policies for classroom teachers including the Texas Educator Code of Ethics * Perform other duties as assigned.
    $73k-104k yearly est. 25d ago
  • Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time

    U.S. Navy 4.0company rating

    Support specialist job in Amarillo, TX

    About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $61k-84k yearly est. 23d ago
  • Computer Field Technician

    Bc Tech Pro 4.2company rating

    Support specialist job in Amarillo, TX

    Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.
    $31k-42k yearly est. 2d ago
  • Campus Technology Specialist

    River Road ISD (Tx 3.4company rating

    Support specialist job in Amarillo, TX

    Maintains professional, consistent, and quality service through the use of superior customer service skills. Responsible for working all open service requests in work order system for assigned campus Responsible for the repair and maintenance of all technology related equipment on campus Schedule and conduct weekly computer maintenance tasks. Monitor use of equipment & supplies within assigned campus; order equipment and supplies as needed from District Technology Staff. Lead basic computer training classes or tutorials for staff and students Assist teachers in helping students research and prepare digital multimedia presentations Serve as tech person during school events, setting up and operating equipment needed for multimedia presentations. Identify problems and report to supervisors as needed. Maintain a clean and working lab at all times Responsible for tracking inventory on all technology related equipment on campus. Help run the library and do inventory High school diploma or GED required. Excellent communication skills required Excellent problem solving and analytical skills Basic classroom management skills
    $36k-54k yearly est. 25d ago
  • Dynamic PC Support Techician

    Worldwide Techservices Open 4.4company rating

    Support specialist job in Amarillo, TX

    Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit
    $32k-43k yearly est. 60d ago
  • Tech Support Specialist- Level I (On-Site)

    Theoccunetcompany

    Support specialist job in Amarillo, TX

    The OccuNet Company is an innovative company striving to reduce the cost of healthcare. We are a passionate group of people that care about affordable access to healthcare without sacrificing experience. We strive to make healthcare more intelligent, streamlined, and cost-effective. We offer industry-leading capabilities on negotiations-driven levers to contain rising healthcare costs while taking an experience-centric approach improving the health and well-being of those we serve. We pride ourselves on our tight knit culture based on the ‘outward mindset' philosophy, emphasizing empathy, mutual respect, and seeing each other as “whole people.” We have an ambitious vision and are growing quickly. We are seeking team members who are excited about our growth, seeking to thrive in a fast-paced environment, and enthusiastic about developing their skills and career alongside us. Job Summary: The Level 1 Technical Support Specialist provides first-line technical assistance to employees, ensuring smooth operation of hardware, software, and network systems. This role requires strong problem-solving skills, excellent communication, and a customer-focused approach to deliver timely and effective support. What it's Like to Work Here: At OccuNet, you matter like we matter! Our team members share a positive attitude, an outward mindset, problem-solving abilities, and patience, enabling them to provide excellent customer service even during challenging situations. Our culture, plus continuous opportunities for growth, has resulted in an industry-low turnover rate. Don't miss out on this rare opening with us! A Day in the Life: You may start the day out by creating access for new hires, preparing for an internal meeting, then pivot to troubleshooting technical issues for an employee, and quickly transition into moving equipment in-between offices to assist another team. You would be one of the go-to resources for the company for all things technical, along various other responsibilities that may crop up along the way. It is vital to be flexible and willing to change courses seamlessly in this role! Duties & Responsibilities: Technical Support: Provide first-level technical support via phone, email, and in-person interactions. Perform password resets and assist with account access issues. Diagnose and resolve hardware and software issues, including workstation performance, printer connectivity, software installation errors, and peripheral device problems. Helpdesk Management: Log, track, and document all actions taken to resolve issues in the helpdesk system. Escalate unresolved problems to higher-level support when necessary. Equipment & Setup: Assist with moving office equipment and setting up computer workstations. Software & Network Support: Support and troubleshoot Microsoft Office 365 applications (Outlook, Teams, SharePoint, OneDrive, etc.). Manage basic network connections in the server room, including patch panel connections and cable organization. Documentation & Communication: Maintain accurate records of support activities and resolutions. Deliver excellent customer service and communicate technical information clearly to non-technical users. Required Skills and Abilities: High school diploma or equivalent; IT certifications (e.g. CompTIA A+) preferred. 1+ year in technical support or helpdesk environment. Strong troubleshooting and problem-solving abilities. Familiarity with Microsoft Office 365 suite. Basic understanding of networking concepts. Excellent verbal and written communication skills. Ability to prioritize tasks and manage time effectively. Ability to lift and move office equipment and desks as needed. Ready to apply? If this job sounds like a fit for you, then click on the ‘apply' button below. Good luck! Culture and Opportunities We pride ourselves on our outward mindset - supporting each other and putting the team and the clients we serve first High-growth environment with clear opportunities for career growth Welcoming atmosphere and culture Benefits 401(k) with matching Dental insurance Health insurance Vision insurance Health savings account Paid time off
    $41k-52k yearly est. Auto-Apply 43d ago
  • IT Technical Support Analyst

    Cal Farley's Boys Ranch 3.8company rating

    Support specialist job in Amarillo, TX

    Cal Farley's is a general residential childcare operation that has been providing nurturing homes, education and other opportunities for disadvantaged children since 1939; nestled in the rolling hills outside of Amarillo, TX., Cal Farley's Boys Ranch is a residential community open to at-risk children ages 5 to 18. While, at first glance, the campus might appear much like any other Texas Panhandle town, it is much more. Boys Ranch is an entire community built to surround children from across the nation with nurturing support and structure. Job Description Responsible for providing accurate and creative solutions to end user software and hardware problems on a Microsoft Windows Server network with various desktop operating systems that include Microsoft Windows and Apple Macs. Provides technical assistance to personnel in the setup and operation of all I.T. equipment and approved applications. Qualifications Associate Degree in CIS with a focus in computer troubleshooting is preferred. A minimum of 2 years helpdesk experience is required if substituted for a degree. Microsoft certification on desktop operating systems is required or be able to obtain within 6 months of employment. Must be proficient in computer setup and configuration on a Windows Server network. Intermediate understanding of TCP/IP, DNS, DHCP and Active Directory. Intermediate understanding of Windows/Mac hardware including printers, scanner, hard drives, chipsets, drivers, network cards and video technology. Proficiency with configuration and troubleshooting in Microsoft Windows and Office products is required. Must be proficient in general office equipment operation. Must possess exceptional time management and detail-orientation skills. Must be at least 21 years of age. Must possess a valid Texas driver's license. Must be available for travel as needed. Additional Information All your information will be kept confidential according to EEO guidelines.
    $35k-43k yearly est. 2d ago
  • End User Support - Field Support (17325)

    Pantex Plant

    Support specialist job in Amarillo, TX

    Job Title: End User Support - Field Support Career Level From: Intermediate Staff Member Career Level To: Staff Member Job Specialty: End-User-Support What You'll Do As a Field Support Technician, you will provide comprehensive technical assistance and support to end-users, ensuring seamless operation of Information Technology (IT) systems and equipment. This role is critical in delivering excellent customer service and resolving technical issues efficiently, both remotely and on-site. * Customer Interaction: Provide direct technical support to end-users through various channels, including phone, email, chat, remote connection, and in-person interactions. * Issue Resolution: Diagnose, troubleshoot, and resolve a wide range of hardware, software, and connectivity issues, aiming for first-contact resolution whenever possible. * Escalation Management: Promptly escalate unresolved or complex technical issues to appropriate higher-level support teams, ensuring timely resolution. * Documentation: Accurately document all customer interactions, troubleshooting steps, and resolutions within service management tools. * Follow-Up & Closure: Proactively follow up with customers to confirm issue resolution and ensure satisfaction, seeing all problems and requests through to completion. * Knowledge Application & Development: Maintain and apply comprehensive knowledge of company-approved software, hardware, IT policies, and relevant procedures across various departments (e.g., Human Resources, Finance, Cyber Security, Technical Security) that impact the user work environment. * System Configuration & Installation: Install, configure, and maintain approved software and hardware for end-users. * User Empowerment: Provide clear and concise coaching to end-users on the effective use of IT tools and equipment. * Mobile Device Management: Set up, configure, and troubleshoot various mobile devices, including tablets, smartphones, and pagers. * Audio/Visual Support: Schedule, set up, and provide technical support for conference room equipment, including audio-visual systems, teleconferencing, and Microsoft Teams. What You Can Expect * Meaningful work and unique opportunities to support missions vital to national and global security * Top-notch, dedicated colleagues * Generous pay and benefits with a stable organization * Career advancement and professional development programs * Work-life balance fostered through flexible work options and wellness initiatives Minimum Job Requirements * Associate degree in related discipline with a minimum two years of relevant experience * OR Applicants without an Associate's degree may be considered based on a combination of at least 6 years of completed education and/or relevant experience. Department of Energy (DOE) Order 426.2A Requirements * Not applicable Preferred Job Requirements * Strong technical aptitude with proven problem-solving skills in diagnosing and resolving IT issues. * Excellent customer service orientation and interpersonal communication skills, with the ability to explain technical concepts clearly to non-technical users. * Ability to work independently and as part of a team in a fast-paced environment. * Proficiency in utilizing service management tools. * Knowledge of common operating systems, network concepts, and peripheral devices. * Ability to research and apply technical information from various sources (e.g., internal knowledge base, vendor documentation, online resources). * Proficiency with ServiceNow for incident management. * Adept at working in a technically demanding and rapid-pace environment. #JointheMission: Your Impact Starts Here At Pantex, you won't just find a job-you'll discover a career of purpose safeguarding national security through work performed nowhere else on Earth. We empower dedicated, innovative individuals like you to achieve their greatest impact surrounded by exceptional talent and limitless opportunities for professional growth. When you #JointheMission, you choose a lifetime career where your commitment is genuinely valued and rewarded. At Pantex, we believe that extraordinary talent thrives when supported by a balanced life. Discover the flexibility that empowers you to excel, coupled with a benefits package designed for your total peace of mind from comprehensive health coverage and robust retirement planning, to opportunities for continuous learning through education reimbursement. Notes The minimum education and experience for the lowest career level in the job posting range are listed under Minimum Job Requirements. Successful candidates hired into a higher career level than the minimum in the range must meet the requirements listed in the job leveling charts for the career level into which they are being hired. If a range of Career Levels is posted, i.e., Senior Associate to Senior Specialist, internal applicants already in one of the Career Levels would come across at their current Career Level. Internal applicants currently in a lower level Career Level would move to the lowest posted Career Level. Requires a Q clearance; however all qualified candidates will be considered regardless of their current clearance status. The ability to obtain and maintain a Department of Energy Q clearance is required. Position may require entry into Materials Access Areas (MAA) and participation in the Human Reliability Program (HRP). If HRP is required, candidate must complete a counterintelligence-scope polygraph, pursuant to 10 CFR 709. Medical requirements may apply. Pantex is a drug-free workplace. Candidates accepting a job offer will be required to pass a pre-placement physical, drug screening and background investigation. As an employee, you may be required to receive and maintain a security clearance from the United States Department of Energy in order to meet eligibility requirements for access to sensitive information or matter. U.S. citizenship is a requirement for security clearance applicants. All employees are subject to random selection for drug testing without advance notification. Pantex is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, age, religion, national origin, ancestry, genetic information, disability or veteran status.
    $31k-49k yearly est. 5d ago
  • On-Call IT Field Technician - Amarillo, TX- Hiring NOW

    Geeks On Site 3.1company rating

    Support specialist job in Amarillo, TX

    On-Call IT Field Technician - PC, Mac, Printer & Scanner Support 💼 Job Type: Independent Contractor (1099) 💰 Pay: $35/hour (on-site) 🗓 Schedule: Flexible - You accept jobs based on your availability ⚠️ Important Note This is an on-call, 1099 independent contractor role with no guaranteed hours. You'll join our technician network and receive job opportunities based on your location and stated availability. You decide which jobs you want to accept. About Geeks on Site Geeks on Site has been delivering trusted, on-site IT and technical support to homes and businesses nationwide for over 20 years. We're expanding our network of skilled on-call technicians to meet growing demand for in-person support - including computers, networks, printers, and more. About the Role We're hiring field IT technicians who can confidently support a wide range of tech needs for residential and small business customers. This includes troubleshooting PCs and Macs, resolving network issues, and repairing or configuring printers/scanners - including issues like Canon MF printer network setup or G-series ink absorber error codes (e.g., 1700). You'll be dispatched to customer sites, work independently, and complete service calls efficiently and professionally. Key Responsibilities Diagnose and repair hardware/software issues on Windows and mac OS systems Resolve boot errors, OS issues, and login problems Set up or troubleshoot Wi-Fi and wired internet connections Replace or upgrade hardware (HDD, RAM, cooling fans, etc.) Configure or connect printers and scanners (Canon, HP, Brother, etc.) Address common printer error codes (e.g., ink absorber, paper feed, connectivity) Perform general maintenance on multifunction printers (MFPs) Reinstall operating systems using bootable USBs or recovery media Install remote tools or shortcuts as requested Communicate clearly with customers and provide basic post-service support Document service visits and escalate complex issues as needed Requirements 2+ years of field IT support experience, including computer and printer work Familiarity with Canon, HP, and other common printer brands Knowledge of error code troubleshooting (e.g., Canon code 1700, boot issues, driver conflicts) Experience with both Windows (10/11) and mac OS troubleshooting Must have personal tools (bootable USB, screwdriver set, etc.) Reliable vehicle and valid driver's license Smartphone with camera and data for documentation and communication Ability to work independently and maintain a professional demeanor Benefits Compensation $35 per hour for on-site time Flexible scheduling - accept only the jobs that match your route and availability National brand recognition and continuous job offers Dispatch and tech support team available to assist remotely ✅ What to Expect After You Apply 📞 Intro Call - A recruiter will contact you for a quick chat 📝 Onboarding - Complete paperwork and tax forms electronically 🔍 Background Check - Mandatory before activation 📅 Set Your Availability - You enter your availability in our tech portal 📲 Start Receiving Jobs - You'll be dispatched jobs based on proximity & skills Join Our Technician Network If you're a reliable, tech-savvy field technician with hands-on printer experience and a flexible schedule, we'd love to hear from you.
    $35 hourly Auto-Apply 60d+ ago
  • IT Field Support Technician_Amarillo

    Gr8Ttek, LLC

    Support specialist job in Amarillo, TX

    Job Description Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to align your expertise with our clients' needs to forge long-lasting partnerships. Gr8ttek is looking for a regular Field Specialist to join its Infrastructure Delivery team. Reporting to the Territory Supervisor the Field Specialist will perform a variety of hardware-focused, break fix services and solutions on various client products. Candidates must possess the ability to perform basic and moderately complex troubleshooting and repair activities. Position may require the exercise of moderately complex analytical skills and to make decisions based on established department and company guidelines. Benefits: $40 per call/$5 per call per diem Responsibilities and Skills Providing customer break fix support for designated equipment Communicating clearly in written and verbal form Possess excellent customer service skills Accepting and delivery of all service calls assigned Completing all administrative tasks associated with each call Responsible for control and return of assets and inventory Other duties may be assigned to meet business needs May provide functional guidance to colleagues Requirements Typically requires technical school certification or equivalent and 1-2 years of relevant experience Ability to drive yourself to client locations Ability to lift and or move various computer equipment up to 50 lbs. Valid driver's license Reliable transportation with valid registration and adequate insurance Additional requirements may exist if offer of employment is extended Must own a basic repair tool kit Powered by JazzHR if72U58XZ1
    $31k-50k yearly est. 8d ago
  • IT Field Support Technician_Amarillo

    Gr8Ttek

    Support specialist job in Amarillo, TX

    Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to align your expertise with our clients' needs to forge long-lasting partnerships. Gr8ttek is looking for a regular Field Specialist to join its Infrastructure Delivery team. Reporting to the Territory Supervisor the Field Specialist will perform a variety of hardware-focused, break fix services and solutions on various client products. Candidates must possess the ability to perform basic and moderately complex troubleshooting and repair activities. Position may require the exercise of moderately complex analytical skills and to make decisions based on established department and company guidelines. Benefits: $40 per call/$5 per call per diem Responsibilities and Skills Providing customer break fix support for designated equipment Communicating clearly in written and verbal form Possess excellent customer service skills Accepting and delivery of all service calls assigned Completing all administrative tasks associated with each call Responsible for control and return of assets and inventory Other duties may be assigned to meet business needs May provide functional guidance to colleagues Requirements Typically requires technical school certification or equivalent and 1-2 years of relevant experience Ability to drive yourself to client locations Ability to lift and or move various computer equipment up to 50 lbs. Valid driver's license Reliable transportation with valid registration and adequate insurance Additional requirements may exist if offer of employment is extended Must own a basic repair tool kit
    $31k-50k yearly est. Auto-Apply 60d+ ago
  • Academic Support Specialist (Math and/or RLA)

    Texas ESC Region 16

    Support specialist job in Amarillo, TX

    Primary Purpose: To provide direct instructional services to students in participating districts as part of the Region 16 Triage Task Force. The Teacher/Interventionist will deliver targeted intervention in Math and/or Reading Language Arts (RLA) for elementary students, preferably grades 3-5, using research-based practices, progress monitoring, and data-driven instructional decisions. Daily travel to assigned campuses is required. Qualifications: Education/Certification Bachelor's degree required Valid Texas teaching certification required Master's degree preferred Skills Bluebonnet Learning Experience preferred Strong knowledge and proven experience in Math and/or RLA, preferably in grades 3-5 Experience delivering research-based instruction and intervention Demonstrated ability to manage time, meet deadlines, and travel between campuses Ability to work collaboratively with district and ESC staff Strong problem-solving skills and initiative Effective communication and coaching abilities Service-oriented mindset Working Conditions: Tools/Equipment Used: Standard office equipment including personal computer and peripherals Posture: Must be physically able to tolerate prolonged sitting, frequent standing; occasional bending/stooping, pushing/pulling, twisting, and standing Motion: Must be physically able to tolerate frequent standing and walking, repetitive hand motions, frequent keyboarding and use of mouse; occasional reaching, occasional driving Lifting: Must be physically able to tolerate regular light lifting and carrying (less than 15 pounds); may require occasional heavy lifting and carrying (45 pounds or more) Environment: Must be physically able to work inside; tolerate frequent districtwide travel and occasional statewide travel; regular exposure to noise Mental Demands: Must be able to work with frequent interruptions; maintain emotional control under stress; work prolonged or irregular hours on occasion Regular Attendance is an essential function Major Responsibilities and Duties: Provides high-quality, standards-aligned instruction to students through direct teaching in Math and/or RLA. Provides direct Tier 2 and Tier 3 intervention services using research-based instructional practices. Implements progress-monitoring tools and adjusts instruction based on student data to support continuous student growth. Provides Tier 1-3 scaffolded academic supports aligned with MTSS/RTI frameworks to meet diverse student needs. Models effective instructional practices for teachers and support staff, demonstrating strategies for engagement, scaffolding, differentiation, and formative assessment. Plans, internalizes, and delivers daily lessons aligned with district expectations and student learning needs. Assists colleagues in planning and preparing lessons, including materials development, instructional design, and best-practice implementation. Collaborates with campus staff, ESC personnel, district leaders, and colleagues in and beyond the ESC to identify instructional and professional development needs through detailed data analysis and self-reflection, supporting intervention plans and improving student learning. Delivers instructional support and services that align with district needs and ESC expectations. Maintains accurate documentation of services, student progress, and instructional support provided. Participates in data reviews, team meetings, and district/ESC planning sessions as needed. Establishes and maintains positive, professional working relationships with district staff, students, and families. Provides content, best practices, and pedagogical expertise in technical assistance and professional development to support improvements in instructional practices and student learning. Sets, modifies, and meets short- and long-term professional goals based on self-assessment, reflection, peer and supervisor feedback, contemporary research, and analysis of student learning. Travels as a part of job responsibilities. Maintains a functioning cell phone and is accessible through this phone as deemed appropriate by the service area director. A functioning cell phone means that it is charged, activated, messages checked, and mailbox emptied regularly. Reports for work ready to perform responsibilities. Performs duties that directly and/or indirectly impact student performance in Region 16. Maintains a professional level of confidentiality regarding all ESC matters. Supports the mission, goals, and objectives of the ESC strategic plan. Upholds and adheres to safety rules and policies of the ESC safety program. Performs professional responsibilities as required by ESC policies, processes, and procedures. Manages time, calendar, and job responsibilities to meet deadlines. Meets proficiency levels of required technology skills as outlined by the supervisor. Incorporates appropriate technology in daily work and exhibits continual growth in technologies as outlined by supervisor. Performs other duties as assigned.
    $33k-53k yearly est. 24d ago
  • Parent Support Worker

    Saint Francis Ministries 4.0company rating

    Support specialist job in Amarillo, TX

    BASIC PURPOSE OF THE JOB The Family Support Worker for Parent Support works with parents of children who have been removed from the home to help them develop and obtain resources to complete case plan activities. Essential Functions Provides direct in-home services including, but not limited to, parenting skills, life skills, child development and behavior management. Support case plan goals through teaching, role modeling, and demonstration. Participates in case conferences, family meetings, client assessments, and in the team decision making process. Supervises and transports children and families, as needed. Assists families to establish a support network with family, kinship, and community. Refers clients to community services, assists in arranging appointments as needed, and getting clients to pertinent appointments as needed. Build community resources to help clients complete case plan activities and maintain a positive support system Assists in gathering information for bio-psycho-social assessment Assists in crisis situation. Liaison with DFPS, courts, schools, other providers, and communities. Completes and maintains written documentation in child/family's case record accurately and within established time frames. Supports resource families to maintain placements and help children work toward permanency. Participates in supervisory and team meetings, sharing pertinent information about children/family's progress, collateral contracts and relationships with other agencies/communities. Monitors and supervises family interactions. Demonstrate sensitivity to working culturally, economically and/or socially diverse populations. Provide consistent unconditional support, encouragement, and hope to parents. Plan, organize and prioritize responsibilities to ensure adequate, timely services to the parent(s) and documentation of services provided. Ability to lead support groups to maximize parent voice, choice, and involvement throughout the reintegration process. Reports critical incidents to DFPS verbally within 12 hours, written within 24 hours. Implements Saint Francis Ministries policies and follows directives as required. Follows and adheres to all pertinent Saint Francis Ministries Standard Operating Procedures (SOP's), rules, personnel policies and procedures; related accreditation and licensure standards; and federal, state and local rules, statutes, regulations, and contractual terms. Is knowledgeable of and follows all safety procedures. Reports unusual incidents through appropriate Risk Management, clinical and safety channels. Ensures clients' rights are protected. Non-Essential Functions Prefer a minimum of 40 hours in-service education per year Other duties as assigned
    $34k-41k yearly est. 1d ago
  • CEAP Program Specialist

    Panhandle Community Services 3.9company rating

    Support specialist job in Amarillo, TX

    The Program Specialist provides support to families and individuals receiving services provided via Panhandle Community Services through a variety of means. The Program Specialist is primarily responsible for providing clients with assistance and resources, acting as an advocate for clients receiving assistance within PCS programs, and for assisting program personnel with administrative duties. Essential Duties To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. Essential Duties: Meets with program applicants and gathers necessary documentation for ongoing participation in PCS programs; oversees pre-application and application processes; determines client eligibility; ensures any waiting lists are up to date at least every 6 months Provides case management to clients and general advocacy including providing referrals for other programs, services, and resources as needed (ex: issues vouchers to candidates pulled from the waiting list, conducts housing briefings on a regular basis, etc.; works to identify possible client needs and resources (ex: utility assistance, educational advocacy, counseling, job searching, health insurance, etc.); maintains a list of external services and resources Assists new clients in learning about services, how to utilize services, etc. Regularly meets with clients via telephone check in calls and in-person office and home visits; conducts relevant inspections, assessments, planning, etc. Works with families receiving PCS services within various programs on a long-term basis to help them set and reach goals; conducts assessments and tracks progress towards outcomes/outputs; communicates with program Lead, Manager, and/or Director about performance; completes follow-up surveys of program participants Maintains accurate and up-to-date client files, records, and documentation; maintains the integrity and confidentiality of client files and records Performs timely and accurate data entry and maintains appropriate agency systems (ex: assistance check) Performs periodic audits of client files and records to ensure that all required documents are collected and filed appropriately; Retrieves information as requested from records, email, minutes, and other related documents; prepares written summaries of data when needed Performs general clerical work in relation to client advocacy, inspections, etc. including completing inspection check lists, recertification paperwork, denial letters, recording case notes, service applications, etc. Compiles and distributes reports as needed Completes initial and annual renewals, reviews, inspections, and audits for the program, as applicable (ex: annual property inspections) Answers questions from applicants, clients, and employees relative to PCS programs and resources; provides services to targeted populations and PCS clients and applicants Acts as a liaison between PCS and the public, developing and maintaining positive relationships with community partners, community service providers, and vendors; prepares and presents program education and information to the public, clients, and PCS employees; conducts outreach in communities including schools and appropriate organizations, etc. Assists program leadership with ensuring compliance with applicable laws and grant guidelines Provides program leadership with assistance in the execution of program strategies and initiatives; facilitates strategic thinking to overcome obstacles and achieve grant goals Conducts research on trends and best practices to help ensure effectiveness of all program functions, services, processes, reporting, and record-keeping. Maintains and builds positive relationships with all levels of staff. Acts as a primary point of contact within assigned program and provides program information to all employees, serving employees with excellence in a manner aligned with organization values and purpose; acts as a program advocate internally and externally (ex: preventative health) Conducts self and performs work in an ethical manner in accordance with PCS standards of conduct, and other applicable policies Attendance and participation in organizational team meetings and all staff days is required, some of which may be off site and on weekends Other duties as assigned Other Duties: Maintains a strong working knowledge of PCS standards including policies and procedures, organizational standards, grant and program compliance, procurement standards, and all other applicable policies and procedures as outlined by PCS. Attends ongoing education and training sessions; obtains necessary certifications for programs Trains as a program specialist in other program areas; steps in to assist other program areas as a program specialist whenever needed and as assigned Qualifications Qualifications Education: A High School Diploma or equivalent is required. An Associates Degree or Bachelors degree in Social Work or related field or equivalent preferred. Licenses and Certifications: Notary Public preferred; Licensed Social Worker, FDS, CPR/BLS, DFPS, MHRA/TIC preferred. Experience: Any combination of 3+ years of experience in social work, rental housing, or customer service is required; 1+ years of experience working with Federal government regulations is required; Some experience in a Community Action Agency or other similar non-profit organization preferred; *Individuals working in Weatherization are required to have 1+ years of experience in construction and maintenance related fields Skills: Excellent verbal and written communication skills; strong public speaking skills. Excellent interpersonal skills; ability to empathize with others. Excellent organizational skills and attention to detail. Excellent time management skills with a proven ability to meet deadlines; ability to prioritize tasks. Excellent customer service skills. Excellent case management skills. Strong critical thinking skills. Strong knowledge of area services, resources, and reporting systems. Knowledge of required documentation needed to service all families who utilize the PCS programs. Knowledge of HUD regulations as established by the U. S. Department of Housing and Urban Development. Ability to recognize signs of abuse, neglect, domestic violence, substance abuse, and mental health disorders. Ability to work independently and within a team. Proficient with Microsoft Office Suite or related software. Proficiency with or the ability to quickly learn the systems utilized by the organization. Basic math skills required. Proficiency in understanding, speaking, and writing in English. In addition to the skills listed above, those working in the Weatherization program must also possess the following skills: Knowledge of materials, methods, and the tools involved in the construction or repair of houses and buildings. Knowledge of machines and tools, including their designs, uses, repair, and maintenance. Knowledge of building codes and the jurisdiction having authority. Ability to install, position, move and manipulate Weatherization/building materials. Other Requirements: Valid drivers license required. Must have liability insurance coverage. Bilingual ability in understanding, speaking, reading, and writing both English and Spanish strongly preferred. Physical Demands
    $32k-40k yearly est. 11d ago
  • Assistive Technology Professional

    United Seating & Mobility

    Support specialist job in Amarillo, TX

    At Numotion, we're on a mission to improve the lives of people with disabilities. As North America's largest provider of mobility products and services, we deliver personalized solutions from manual and power wheelchairs to medical supplies and other assistive technologies that support health, independence, and everyday participation. We're committed to a workforce of diverse backgrounds and experiences and to an inclusive environment shaped by open dialogue, attentive listening, and tangible, ongoing action. The pay range for this position is $45,000-$70,000 Salary + commission. It is not typical for an individual to be hired at or near the top of the pay range and compensation decisions are dependent on the facts and circumstances of each case. The specific compensation offered to a candidate may be influenced by a variety of factors including skills, qualifications, experience and location. JOB PURPOSE: The Assistive Technology Professional (ATP) plays a crucial role in evaluating, recommending, and providing customized Complex Rehabilitation Technology (CRT) to meet the unique needs of our clients. This position involves working closely with clients, families, therapists, and physicians to ensure the appropriate equipment is provided to maximize independence and enhance quality of life. A strong understanding of clinical conditions and extensive knowledge of rehabilitation equipment are essential for success in this role. KEY RESPONSIBILITIES: * Conduct comprehensive assessments to identify clients' needs, functional limitations, and mobility goals based on therapist assessment findings and physician orders. This includes assessing physical abilities, environmental factors, and lifestyle considerations. * Actively collaborate with an interdisciplinary team, including physicians, therapists (PT,OT,SLP), clients and caregivers to develop individualized plans of care to achieve client mobility goals. * Recommend appropriate CRT equipment and associated interventions based on client's identified physical needs and mobility goals. * Manage/Facilitate efficient procurement processes from equipment specification through delivery. * Attain and apply clinical, technical and interpersonal skills in a needs analysis of complex mobility issues for individuals with various disabilities. * Deliver and fit of equipment, assuring that functional goals established at the evaluation are met Provide thorough training and education to clients, families and caregivers on the safe and effective use of recommended equipment. Includes instruction on operation, maintenance and and troubleshooting * Complete/maintain accurate and detailed documentation pertaining to client interactions in a timely manner. * Attaining/exceeding annual sales goals and objectives as established at beginning of each fiscal year. * Consistently reviewing and reporting on sales calls, sales outcomes, and sales opportunities. * Maintaining all certifications and licenses, obtaining all required continuing education annually to assure no lapse in coverage. * Maintaining eligibility status with various vendor systems as required to assure continuous access to facilities. * Keeping abreast of funding requirements, learn the wide variety of products and manufacturers Numotion contracts with while utilizing and comprehending the technological advances within the Rehab Technology industry. * Develop and maintain new and existing relations with various referral sources. * Utilize Numotion Leadership Principles to perform job with integrity, compliance, and values consistent with Numotion's mission. * Adhere to employee or customer confidentiality and comply with Numotion's policies and federal regulations. * Provide excellent customer service for all internal and external customers of the operations at all times. Provide solutions for customer concerns and continually focus on customer service as our top priority. * The above duties and responsibilities are not an all-inclusive list but rather a general representation of the duties and responsibilities associated with this position. The duties and responsibilities will be subject to change based on organizational needs and/or as deemed necessary by management. REQUIRED QUALIFICATIONS, SKILLS, AND EXPERIENCE: * Bachelor's degree in related field or an equivalent combination of education and relevant experience will be considered. * Valid Assistive Technology Professional (ATP) certification. * Demonstrate critical thinking, interpersonal and problem-solving skills required to generate appropriate, individualized recommendations for CRT equipment and interventions. * Working knowledge of compliant billing processes for rehab/assistive technology equipment as necessary (e.g., Medicare, Medicaid, etc.) * Must have valid Drivers License. PREFERRED COMPETENCIES AND QUALIFICATIONS: * Minimum one (1) year experience working with complex rehabilitation technology. * Ability to prioritize multiple tasks, responsibilities and projects independently and effectively. * Previous experience in selling DME equipment. * Extensive knowledge of various clinical conditions impacting mobility, such as spinal cord injury, cerebral palsy, multiple sclerosis, and stroke. * Comprehensive understanding of rehabilitation equipment, including power wheelchairs, manual wheelchairs, seating systems, adaptive controls, and other assistive devices. * Working knowledge of compliant billing processes for rehab/assistive technology equipment as necessary (e.g., Medicare, Medicaid, etc.) * Ability to perform thorough and competent seating/mobility, assistive technology, and rehab equipment evaluations. PHYSICAL WORK REQUIREMENTS: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Ability to meet essential functions of the position with reasonable accommodations as necessary * Frequent use of hands, wrists, fingers associated with computer equipment. * Prolonged periods of time working at a desk and/or on a computer. * Occasionally move and reach with arms and hands. * Ability to lift/move up to 50 lbs and push/pull up to 100 lbs as needed. * Ability to communicate effectively. * Ability to work overtime as needed. At Numotion, we offer competitive compensation packages, including medical, dental and vision insurance, short-term and long-term disability, a 401k, and life insurance. Numotion is an equal opportunity employer. We strive for a workplace that reflects the communities we serve and do not tolerate discrimination against our employees, customers, and partners regardless of ethnicity, disability, gender identity, sexual orientation, religion, age, citizenship, marital or veteran status. Numotion is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
    $45k-70k yearly 7d ago
  • IT SupportFull Time

    Golden Plains Community Hospital

    Support specialist job in Borger, TX

    Golden Plains Community Hospital is currently seeking an IT Support Tech to work full time. Monday through Friday 8 am - 5:00 pm plus on-call. The IT Technician is responsible for the support of all IT functions at this location and remote locations. Responsibilities include hardware and software support, network support, printer/copier support, setup and install of new equipment, and troubleshooting connectivity issues with medical equipment. Candidate must have good personal communication skills, be able to diagnose/troubleshoot/resolve issues quickly and efficiently. POSITION QUALIFICATIONS: 1. An Associate's or Bachelor's degree with computer technology concentration or equivalent experience. 2. Must be able to work independently and be highly organized and efficient. Attention to detail is essential.
    $34k-54k yearly est. 2d ago
  • IT Support- Full Time

    GPCH

    Support specialist job in Borger, TX

    Golden Plains Community Hospital is currently seeking an IT Support Tech to work full time. Monday through Friday 8 am - 5:00 pm plus on-call. The IT Technician is responsible for the support of all IT functions at this location and remote locations. Responsibilities include hardware and software support, network support, printer/copier support, setup and install of new equipment, and troubleshooting connectivity issues with medical equipment. Candidate must have good personal communication skills, be able to diagnose/troubleshoot/resolve issues quickly and efficiently. POSITION QUALIFICATIONS: 1. An Associate's or Bachelor's degree with computer technology concentration or equivalent experience. 2. Must be able to work independently and be highly organized and efficient. Attention to detail is essential. ********************
    $34k-54k yearly est. 1d ago
  • Computer Field Technician

    BC Tech Pro 4.2company rating

    Support specialist job in Amarillo, TX

    Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.
    $31k-42k yearly est. 60d+ ago
  • Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time

    U.S. Navy 4.0company rating

    Support specialist job in Amarillo, TX

    About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $31k-42k yearly est. 23d ago

Learn more about support specialist jobs

How much does a support specialist earn in Amarillo, TX?

The average support specialist in Amarillo, TX earns between $27,000 and $66,000 annually. This compares to the national average support specialist range of $25,000 to $64,000.

Average support specialist salary in Amarillo, TX

$42,000

What are the biggest employers of Support Specialists in Amarillo, TX?

The biggest employers of Support Specialists in Amarillo, TX are:
  1. Texas ESC Region 16
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