Job DescriptionSalary:
Responsibilities:
Provide Third Part Support Via Phone/Email/Text to Technicians in the Home
Be available to receive phone calls all day.
Assist in the repair of HA & CE product.
Maintain training to improve product knowledge.
Utilize tools to diagnose problems such as phone app to visually see what technician is looking at.
Make decisions based on the best interests of customer & Hisense.
Investigate field failure data & update R&D/Factory.
Other duties as assigned.
Qualifications:
Associates or 2-year tech school degree
1-5 years hands on field repair of home appliance or TV products.
Strong communication and interpersonal skills
Knowledge of various software programs such as Windows, email, Word and Excel
Hisense USA is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, or genetic information. We comply with all applicable laws regarding equal employment opportunity and affirmatively seek to recruit, develop, and promote qualified individuals from diverse backgrounds. Our company is committed to providing a work environment that is free from discrimination, harassment, and retaliation. We encourage applicants of all ages, races, ethnicities, religions, genders, sexual orientations, and abilities to apply for employment with our company.
$40k-66k yearly est. 5d ago
Looking for a job?
Let Zippia find it for you.
Computer Field Technician
Bc Tech Pro 4.2
Support specialist job in Athens, GA
This is a doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details:
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-5 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
$31k-41k yearly est. 1d ago
Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time
U.S. Navy 4.0
Support specialist job in Watkinsville, GA
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT
ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$65k-88k yearly est. 11d ago
Academic Success Program Specialist
Georgia Gwinnett College 4.3
Support specialist job in Lawrenceville, GA
About Us Since our founding in 2005, Georgia Gwinnett College (GGC) has been dedicated to providing an exceptional educational experience to our students. At GGC, we believe that our students' success is our success, and we are committed to creating a culture that supports and uplifts them throughout their academic journey.
As a member of our faculty or staff, you will become part of a dedicated and passionate community of educators and professionals. Together, we work towards a common goal of empowering our students to achieve their full potential, both academically and personally. We take pride in our student body, which represents a multitude of backgrounds, perspectives, and experiences. Whether you are involved in teaching or providing essential services, your contribution will make a significant impact on the lives of our students and the broader community.
In addition to our commitment to student success, we also value the well-being and professional growth of our employees. We offer a comprehensive benefits package, designed to support the needs of our faculty and staff. From competitive compensation to health and wellness programs, and professional development opportunities to work-life balance initiatives, we strive to create an environment where everyone can thrive and feel valued.
Located in the thriving community of Gwinnett County, GGC offers a rich cultural and social landscape that enhances the overall college experience. Our backdrop is a beautiful, modern 260-acre campus located just 30 miles northeast of downtown Atlanta. Our students and employees benefit from the close proximity to various local amenities, including shopping, dining, entertainment, and outdoor recreational opportunities. This vibrant community serves as an extension of our campus, providing a stimulating environment for personal and professional growth.
Join GGC and become part of a dynamic team that plays a pivotal role in shaping the lives and celebrating the achievements of our students. Together, let's make a positive impact and empower the next generation of leaders.
Job Summary
The Academic Success Program Specialist is responsible for recruiting, hiring, training, and supervising student Peer Tutors and student Peer Supplemental Instruction (PSI) Leaders. This position reports to the Associate Director of Academic Support Programs and facilitates and works closely with faculty, campus departments, and student staff to execute program goals. The Academic Success Program Specialist plays a crucial role in supporting student retention, progression, and success by providing high-quality academic engagement opportunities. The ideal candidate is self-motivated, collaborative, and passionate about student learning and development.
Responsibilities
* Program Management: Develop and maintain peer tutor and PSI schedules, reserve locations, assign leaders, promote services, and monitor program fidelity and attendance.
* Recruitment & Supervision: Lead hiring, onboarding, scheduling, supervision, and evaluations for Peer Leader staff while fostering an inclusive, high-achievement team culture.
* Training & Development: Design and deliver CRLA- and UMKC-aligned training, facilitate workshops, peer observations, and coaching, and coordinate learning goals for course-embedded leaders.
* Faculty Collaboration: Serve as liaison to faculty, share program goals and student progress, and collaborate across departments to enhance academic support.
* Data & Assessment: Track attendance, feedback, and academic performance; analyze data to guide program improvements and prepare reports for stakeholders.
* Student Outreach & Marketing: Promote services via email, class visits, flyers, social media, and events to ensure campus-wide awareness and accessibility.
* Professional Engagement: Participate in staff meetings, professional development, and institutional training to support AEC's mission.
* Strategic Input: Provide insights into Peer Leader trends and students' needs to shape future academic success initiatives.
Required Qualifications
* 4 Year / Bachelor's Degree In related field
* 3+ years of relevant experience
Preferred Qualifications
* Master's degree in education, student affairs, or related field
* Previous leadership experience in higher education
* Supervisory experience with student staff in academic support programs
* Familiarity with student development theory and Peer Leader models
* Availability for occasional evening or weekend events
Proposed Salary
42,100 - 50,500
Salary offer will be dependent on candidate s experience and qualifications, internal equity considerations, budget availability, and salary administration guidelines.
Knowledge, Skills, & Abilities
* Strong interpersonal, organizational, and communication skills
* Ability to work independently and collaboratively in a fast-paced, student-centered environment
* Commitment to confidentiality and ethical standards in student engagement
* Proficiency in Microsoft Office Suite and relevant educational technology platforms
USG Core Values
The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at **************************************************************************
Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at ************************************************
Conditions of Employment
Hiring is contingent upon eligibility to work in the United States and proof of eligibility will be contemporaneously required upon acceptance of an employment offer. Offers of employment are contingent upon completion of a background investigation including a criminal background check demonstrating your eligibility for employment with Georgia Gwinnett College (GGC). Eligibility of employment is determined by GGC in its sole discretion, and includes but is not limited to confirmation of credentials and employment history reflected in your application materials; and, if applicable, a satisfactory credit check. Applicants may be subject to a pre-employment drug test.
Offers are subject to the applicable federal laws, state laws, statutes, rules and regulations of this institution, and to the bylaws and policies of the Board of Regents (BOR) of the University System of Georgia (USG), which are available for your inspection upon request.
Equal Employment Opportunity
Georgia Gwinnett College is an equal employment, equal access, and equal opportunity employer. It is the policy of Georgia Gwinnett College to recruit, hire, train, and promote persons without regard to race, color, national or ethnic origin, age, disability, gender, religion, sexual orientation, gender identity or veteran status as required by applicable state and federal laws (including Title VI, Title VII, Title IX, Sections 503, and 504, ADEA, ADA, E.O. 11246, and Rev. Proc. 75-50).
For individuals requiring disability-related accommodations for participation in any event including the application, interview process, or to obtain print materials in an alternative format, please contact HR at ************** or email **********.
Background Check
* Position of Trust + Education
Other Information
Due to the volume of applications, applicants may not receive a reply from the College unless an applicant is selected for an interview. Review of applications will continue until positions are filled. Georgia is an open records state.
$56k-65k yearly est. Easy Apply 10d ago
Operations Support - Fairburn, GA
Maersk (A.K.A A P Moller
Support specialist job in Lula, GA
About Us: As a company, we promote a culture of honesty and integrity, and value the trust it allows us to build with customers and employees alike. Our focus on our people is what sets us apart and keeps our customers coming back to work with us! If you are seeking to be a part of a family, this is the place for you!
Maersk Warehousing and Distribution USA LLC handles end-to-end warehousing and distribution logistics needs utilizing our strategic network of storage facilities. Our facilities are capable of receiving, storing, processing and dispatching cargo, so we can build flexibility and resilience into the supply chain process. Our integrated solutions allow us to be prepared for supply chain risks, so we can plan distribution to better achieve lead time and goals despite unexpected conditions. Our extensive experience, connections, and deep expertise across different sectors, industries, and transportation modes, means we can be counted on for process excellence that will save time and money.
Summary:
The Operations Support role is responsible for assisting the manager with daily planning and monitoring of the overall finance operations of paid transportation. Work closely with warehouse staff and provide support for customer payments and hauler settlements.
Essential Duties and Responsibilities:
* Resolve billing issues with Operations.
* Review, research, and resolve Missing POD's.
* Receive, research, process, track driver ATD's.
* Receive, review, process, track returns.
* Monitor and maintain each assigned driver.
* Routing/Attaching outbound shipments
* Quoting new shipments
* Communicate with relevant corporate personnel at all levels.
* Other duties and tasks assigned as requested.
* High Volume Data Entry
* Assist with customer service issues as they arise.
* Follow-up with Operations with billing-related issues.
Skills/Competencies:
* Experience with customer service or operations support.
* Excellent computer and communication skills
* Detail Oriented
* Able to multitask in a high-paced environment
* Strong verbal and technical written communication
* Highly organized and detail-oriented
* Proficient in Microsoft Office Suite
* Able to type 35+ wpm minimum
* Comfortable multi-tasking and prioritizing tasks without guidance
* Excellent time management
* Ability to work under pressure.
Education and/or Experience
High school diploma or general education degree (GED); or one year of related experience and/or training; or equivalent combination of education and experience.
Schedule: Monday - Friday from 6 am to 2 pm
Company Benefits:
* Medical
* Dental
* Vision
* 401k + Company Match
* Employee Assistance Program
* Paid Time Off
* Flexible Work Schedules (when possible)
* And more!
Pay Range:
$17.50 - $18.25
* The above stated pay range is the anticipated starting salary range for the position. The Company may adjust this range in light of prevailing market conditions and other factors such as location. The Company will work directly with the selected candidate(s) on the final starting salary in accordance with all applicable laws.
#INDEED
Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.
$17.5-18.3 hourly Auto-Apply 11d ago
Business Applications Specialist
Deutz 4.5
Support specialist job in Norcross, GA
Business Applications Specialist Location: Norcross Working hours: 40
DEUTZ is one of the world's leading manufacturers of innovative drive systems. Its core competences are the development, production, distribution and servicing of diesel, gas and electric drivetrains for professional applications that is used in construction equipment, agricultural machinery, material handling equipment, stationary equipment, commercial vehicles, rail vehicles and other applications.
Job Summary
As Part of our Global IT team, the Business Applications Specialist is a key role in ensuring the seamless implementation, smooth operation, and efficient use of our business applications (SAP ERP) in our operations (production/warehouse) in collaboration with the global IT organization at our parent company DEUTZ AG. This position will be responsible for analyzing and translating local business requirements into finalized IT concepts and aligning local IT projects with high business impact with the Global IT team including project, testing, and 1st level support. This role bridges the gap between the business needs of the users and the technical aspects of the applications.
Essential Duties and Responsibilities
The Business Applications Specialist will be responsible for, but not limited to, the following duties within the global IT governance framework:
Requirements Analysis
Analyze business requirements and translate them into functional and technical specifications.
Work with business stakeholders to identify and implement solutions to address application usage issues.
Develop and maintain documentation for business application configurations and procedures.
Analyze application usage data to identify trends and opportunities for improvement.
IT Project & Training SupportSupport the IT project lifecycle from demand management, project meetings, data migration activities, testing, change management, go-live, and hyper-care.
Participate in and support initial training sessions and update training documents in collaboration with the local training department.
Maintenance and Support
Provide ongoing support to end users, including answering questions, resolving issues, and providing guidance on a technical level.
Troubleshoot and resolve technical application issues reported by end users.
Organize and perform regular application maintenance tasks with vendors and the Global IT, such as updates and security patches.
Monitor application performance and identify areas for improvement.
Participate in application upgrades and migrations.
Develop and deliver technical documentation for new and existing business applications and features.
Other Duties
Stay up to date on the latest operations business application trends and technologies.
Identify opportunities to leverage technology to improve business processes.
Participate in cross-functional teams to ensure alignment between business needs and IT capabilities.
Other Qualifications
Excellent communication, presentation, and interpersonal skills
Ability to work independently and manage multiple projects simultaneously.
Supervisory Responsibility
Individual Contributor
Travel Requirements
Anticipated domestic and international travel is approximately 25% depending on business needs.
Minimum Requirements
Bachelor's degree IT, Eng, BA or related field
5 years of experience in supporting major business applications (SAP)
3 years of experience in analyzing business operations and translating into IT solutions/concepts
3 years of experience in configuration or support of at least one the following SAP modules: MM/WM/PP
Preferred Requirements
Experience with SAP s/4AHANA is a plus
Experience with ABAP debugging/programming is a plus
Project management certifications
Certifications in major business applications (SAP)
Experience in SAP/IT consulting
Hands-on experience working in operation areas (production/warehouse)
Physical Requirements:
Our Business Applications Specialist works in the office area, the noise level in the work environment is usually quiet to moderate.
Visits in manufacturing assembly and warehouse environment necessary. Subject to noise, dust, diesel fuel, oil, and extreme hot/cold temperatures. No A/C.
The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any related duties, as assigned by their supervisor.
EEO Statement
DEUTZ is an equal opportunity employer and considers all applicants for employment based on merit, competence, performance, and business needs. We do not discriminate on the bases of any status protected under federal, state, or local law. Applicants will be considered regardless of their race, color, sex, gender identity or expression, age, religion, creed, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status or any other characteristic protected under federal, state, or local law. In addition to complying with all applicable laws, DEUTZ also has a strong corporate commitment to inclusion.
$75k-109k yearly est. 43d ago
Analyst, IT Support
Norsk Hydro Asa
Support specialist job in Gainesville, GA
Hydro Global Business Services (GBS) is an organizational area that operates as an internal service provider for the Hydro group. Its ultimate purpose is to deliver relevant IT, financial and HR business services to all business areas within the company.
What we offer you
Hydro employees can enjoy several benefits including:
* Medical, Rx, Dental, Disability, Life Insurance, Flexible Spending Accounts
* Retirement Savings
* Education Assistance
* Bonus Plan Eligibility
* Parental Leave
What you will be doing
The Analyst, IT Support is responsible for maintaining the health and smooth operation of the computer systems infrastructure and locally supported business applications at Hydro's locations. This role ensures adherence to Hydro's Global IT Architecture Standards and Operational Processes. This position reports to the Senior Lead ITS Analyst.
What will make you successful?
Required Education/Experience:
* Bachelor's Degree in IT-related field, Computer Science, Engineering, or the equivalent of 10 years of work experience.
* Minimum of 7 years of experience in IT Technical Support.
* Minimum of 7 years of experience working with PC hardware, operating systems and software packages including Microsoft Office 365 applications.
* Minimum of 7 years working with LAN infrastructure.
* Minimum of 7 years of experience with printers used in manufacturing environments and Wi-Fi technologies.
Preferred Skills/Qualifications:
* Experience in a manufacturing environment is preferred.
* Additional knowledge of IT infrastructure and business applications preferred.
* Excellent communication skills.
* Strong organizational and time-management skills.
Hydro in North America is an Equal Opportunity Employer where all phases of employment are based strictly upon the qualifications of the individual as related to the work requirements of the position. This policy is applied without regard to race, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, veteran status, marital status or any other category protected by law. We strive to provide equal opportunities for all to contribute and succeed with us.
If you need an accommodation in order to complete the application, please contact Hydro Recruiting via email at **********************************
Possible work locations
Why Hydro?
Are you looking to make a real impact? For over a century, our people have been the driving force in solving some of the world's most pressing issues - and we hope you'll join us in solving the next century's. Whether you're working to close the loop at one of our recycling facilities or ensuring efficient renewable energy processes to decarbonize aluminium production, your contributions make an impact in our shared purpose of propelling our industries and the world into a greener future.
Why Hydro?
Are you looking to make a real impact? For over a century, our people have been the driving force in solving some of the world's most pressing issues - and we hope you'll join us in solving the next century's. Whether you're working to close the loop at one of our recycling facilities or ensuring efficient renewable energy processes to decarbonize aluminium production, your contributions make an impact in our shared purpose of propelling our industries and the world into a greener future.
A job where you make a difference
A key part of succeeding in this mission involves encouraging a collegial environment where our differences are acknowledged as our greatest competitive advantage.
Your diverse perspective makes us stronger. Our global diversity, inclusion and belonging program enables us to cultivate a high-performing and inclusive workplace where everyone feels valued.
Your career journey is unique. We strive to provide you with the support needed to achieve your full potential. With our global reach, inclusive culture, and cutting-edge technology you'll have the opportunity to build a career that aligns with your strengths and passions.
Join our global community of over 30,000 people with a presence in 40 countries and united by the values of Care, Courage and Collaboration. At Hydro, you have the chance to make a difference in the industries that matter. Explore our world and the heart of our operations.
A job where you make a difference
A key part of succeeding in this mission involves encouraging a collegial environment where our differences are acknowledged as our greatest competitive advantage. Your diverse perspective makes us stronger. Our global diversity, inclusion and belonging program enables us to cultivate a high-performing and inclusive workplace where everyone feels valued.
Your career journey is unique. We strive to provide you with the support needed to achieve your full potential. With our global reach, inclusive culture, and cutting-edge technology you'll have the opportunity to build a career that aligns with your strengths and passions. Join our global community of over 30,000 people with a presence in 40 countries and united by the values of Care, Courage and Collaboration. At Hydro, you have the chance to make a difference in the industries that matter. Explore our world and the heart of our operations.
A job where you make a difference
A key part of succeeding in this mission involves encouraging a collegial environment where our differences are acknowledged as our greatest competitive advantage. Your diverse perspective makes us stronger. Our global diversity, inclusion and belonging program enables us to cultivate a high-performing and inclusive workplace where everyone feels valued.
Your career journey is unique. We strive to provide you with the support needed to achieve your full potential. With our global reach, inclusive culture, and cutting-edge technology you'll have the opportunity to build a career that aligns with your strengths and passions. Join our global community of over 30,000 people with a presence in 40 countries and united by the values of Care, Courage and Collaboration. At Hydro, you have the chance to make a difference in the industries that matter. Explore our world and the heart of our operations.
About Hydro
* Hydro is a leading aluminium and renewable energy company committed to a sustainable future
* Founded: 1905
* Number of employees: 32,000
* Company presence in around 40 countries worldwide
* President and CEO: Eivind Kallevik
Learn more about Hydro
Get to know us
Purpose and values
Hydro worldwide
History and heritage
Career areas
Meet our people
Hydro's talent community
Can't find the right job? Be the first one to learn about new job opportunities that might be a perfect fit for you.
Join Today
Hydro's talent community
Can't find the right job? Be the first one to learn about new job opportunities that might be a perfect fit for you.
Join Today
Nearest Major Market: Gainesville GA
$35k-58k yearly est. 4d ago
Technical Escalation Specialist, Technology Support
Work for Warriors Georgia
Support specialist job in Tucker, GA
PROFILE
Provides escalation level help desk technical support in a collaborative work environment utilizing phone, chat, text, video and email communication methods. Ensures high\-level customer satisfaction by analyzing problems pertaining to technologies sold or supported by Ricoh. May replicate equipment failure situations in a test laboratory, to aid in the diagnosis and ultimately resolve the issue appropriate to resolution procedures. Can be an internal escalation point for dissatisfied customers or customers experiencing unusual or unique technical issues. Serves as a liaison between the help desk and product engineering. Is considered a subject matter expert in five or more product technologies.
JOB DUTIES AND RESPONSIBILITIES
Highly trained and specialized in handling escalations from internal and external customers
Responds to incoming support incidents (i.e. i.e. telephone, chat, email, text and video) and escalated incidents in a timely, professional manner. Evaluates the issue and gives assistance utilizing the appropriate support information and documentation, provide real time troubleshooting
Troubleshoot and identify malfunctioning equipment components or applications, identifying problem areas and recommending corrective action.
Utilizes team collaboration, diagnostic tools, service aids, product schematics, and all other available product information in the assessment and resolution of equipment failures or issues
Ensures the customer is heard throughout the escalation process
Review and identify root cause for all escalated service incidents and provide this information to the management team in order to continuously improve service delivery
Demonstrates ownership of customer issues and works proactively with management, engineering and vendors to manage issues through to a complete resolution in a timely manner
Discovers the root cause of customer issues and identifies the action required to resolve, whenever possible, using company knowledge bases, customer information and departmental collaboration.
Makes entries for incoming issues and all activities that pertain to any existing issues within the incident tracking system. Entries are accurate, detailed, and include all required fields
Completes all required administrative tasks in an accurate and timely manner
Follows escalation and complaint procedures in order to ensure that all customer escalations are tracked and all parties are informed of actions taken to resolve issues
Utilizes the appropriate tools to ensure the customer receives relevant information and identifies knowledge gaps and\/or outdated policy\/procedures which cause frontline efforts to fail
Reviews all technical information pertaining to supported products, including new and updated information as it becomes available
Uses available lab equipment and other resources to effectively troubleshoot issues. Returns resources to proper working condition when through
Documents all troubleshooting steps for escalations and updates as necessary in the Global Knowledge Base
Works closely with Engineering and the customer to ensure proper escalation and resolution
Maintains\/renews industry certifications
Performs other duties as assigned
Requirements Job Description Continued
QUALIFICATIONS (Education, Experience, and Certifications)
Typically requires:
High school diploma or equivalence and: BS Degree, technical school graduate, electronics training, or equivalent experience
5 years of technical experience
Previous escalation or higher tier experience required
Two of the following Industry certifications : A+, Network+, MCTS, Security +, MCSA, CCNA, Linux + AND one of the following: Fiery Professional, Fiery System 10 or Advanced Printing Technologies
"}}],"is Mobile":false,"iframe":"true","job Type":"Full time","apply Name":"Apply Now","zsoid":"682167578","FontFamily":"Arial, Helvetica, sans\-serif","job OtherDetails":[{"field Label":"Department Name","uitype":4,"value":"RICOH"},{"field Label":"Industry","uitype":2,"value":"IT Services"},{"field Label":"City","uitype":1,"value":"Tucker"},{"field Label":"State\/Province","uitype":1,"value":"Georgia"},{"field Label":"Zip\/Postal Code","uitype":1,"value":"30084"}],"header Name":"Technical Escalation Specialist, Technology Support","widget Id":"**********00072311","is JobBoard":"false","user Id":"**********00235003","attach Arr":[],"custom Template":"3","is CandidateLoginEnabled":true,"job Id":"**********10142267","FontSize":"15","location":"Tucker","embedsource":"CareerSite","logo Id":"hs654aa3cf36a6b354ae38f8148a2cfbb79b2"}
$35k-58k yearly est. 60d+ ago
Technical Support Specialist II
National Commission On Certification of PHYS
Support specialist job in Duluth, GA
Job Description
Applicants must be authorized to work lawfully in the United States for NCCPA as NCCPA will not sponsor or take over sponsorship of employment visas.
As the Technical SupportSpecialist, you will be responsible for daily administration and technical support of infrastructure services that facilitate day-to-day operation for all end users.
Reports To: Senior Director of Infrastructure and Security
Who We Are
National Commission on Certification of Physician Assistants (NCCPA) is the only certifying organization for physician assistants in the United States. Established as a not-for-profit organization in 1974, we are dedicated to assuring the public that board certified PAs meet established standards of clinical knowledge and cognitive skills upon entry into practice and throughout their careers. All U.S. states, the District of Columbia and the U.S. territories have decided to rely on NCCPA certification as one of the criteria for licensure or regulation of PAs.
Location: NCCPA is a hybrid work environment with our headquarters located in Johns Creek, Georgia. NCCPA has determined that the telecommuting status of this position is on-site, which means that employees in on-site positions work all of their work hours onsite in the NCCPA headquarters except for occasional telecommuting at the discretion of their manager or occasional work travel.
Why Work at NCCPA
We get to do meaningful work every day, and we enjoy working and having fun together! No wonder we've been ranked #5 out of 62 small businesses in the metro Atlanta area by the Atlanta Journal Constitution's 2025 Top Workplaces in the Region.
How Will You Make a Difference? You will…
Provide comprehensive meeting support, including setup, real-time assistance, and event breakdown to ensure a seamless experience.
Deliver help desk support by managing ticket triage, diagnosing issues, troubleshooting, and providing effective solutions for end users in alignment with established procedures
Manage end user hardware/software lifecycle maintenance by utilizing deployment tools to create and maintain system images to ensure efficient and consistent setup across devices, following the hardware rotation schedule, and carrying out prescribed asset management procedures.
Collaborate with vendors, software providers, and third-party consulting services to address hardware and software issues. Administration of new hires, terminations, job transfers, etc. (IT portion), this includes system administration work in Active Directory users and computers, email system, phone system, physical access system, audio/video systems, etc.
Conduct new hire onboard information technology familiarization orientation and end user training on hardware/software.
Work with other team members to implement and maintain technology infrastructure solutions including wired and wireless computing, telephony infrastructure, etc. Install and monitor end point security solutions such as antivirus protection, Network Access Control, full disk encryption, web security, etc.
Hard Skills You Will Have
Bachelor's degree in a technical field or equivalent combination of education, technical training, military, and/or work experience will be considered.
At least three years of professional experience working in Information Technology.
Soft Skills You Will Have
Your highly developed time management skills, systematic approach to organization/planning and keen attention to detail while managing multiple projects.
Your excellent verbal and written communication skills with internal and external customers.
Your interpersonal skills and ability to collaborate with cross-functional teams.
Your ability to multitask and quickly adapt to changing/conflicting priorities as required.
Aptitude for customer service, problem solving, exploring, and learning new technology.
Extra Skills You Can Bring Along
Prior IT support or system administration experience.
Familiarity with help desk ticketing systems
Advanced knowledge of Windows Operating Systems.
Knowledge of Mac OS and Linux
Audio/video support experience.
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
NCCPA is committed to the full inclusion of all qualified individuals. In keeping with our commitment, NCCPA will take steps to assure that individuals with disabilities are provided reasonable accommodations. If a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact Human Resources at ************.
$35k-58k yearly est. 11d ago
Isolation & Actuation Application Specialist
Control Southern 3.9
Support specialist job in Suwanee, GA
Job Description: Application Specialist - Isolation & Actuation Technologies
Reports To: Isolation & Actuation Technologies Manager Department: Isolation & Actuation Technologies (I&AT)
The Application Specialistsupports the sales and technical efforts of the Isolation & Actuation Technologies (I&AT) Business Unit by selecting, sourcing, and quoting valve and actuation solutions. This role enhances customer satisfaction by providing timely and accurate support throughout the quote-to-order process, including parts sourcing, order fulfillment, and post-sale support. The specialist works closely with Account Managers (AMs), Application Engineers (AEs), Inside Sales Associates (ISAs), and suppliers to deliver high-quality solutions that meet customer operational and financial goals.
Principal Duties & Responsibilities
Sales & Technical Support
Provide quotations for valves, actuators, and parts using Salesforce CPQ.
Assist AM/AE teams in recommending best-fit solutions for customer applications.
Transition won orders into the business system (IFS) and support order fulfillment.
Source components through appropriate suppliers following correct pricing guidelines.
Proactively resolve performance or delivery issues with suppliers.
Process Improvement & Internal Collaboration
Continuously improve quote-to-order-to-assembly-to-ship processes.
Create and maintain standard price lists and quote tools for efficient turnaround.
Document opportunities and competitive outcomes in Salesforce.
Collaborate with I&AT Manager and team to help develop LMS content for training and development.
Customer & Supplier Communication
Use effective communication (email, phone, CRM) to manage customer expectations.
Escalate and expedite critical orders as needed.
Build and maintain relationships with I&AT suppliers and partners.
Qualifications
Education & Experience
Degree in technical field of study or equivalent industry experience.
2+ years of customer service or technical sales experience preferred.
Experience in Power, Pulp & Paper, and Chemical industries is a plus.
Technical Skills
Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
Experience with Salesforce, IFS, or similar business systems.
Performance Skills & Personal Attributes
Analytical Problem Solving: Systematic approach to evaluating and solving customer challenges.
Effective Communication: Clear and timely verbal and written communication.
Organization & Planning: Ability to prioritize and manage multiple tasks efficiently.
Commitment to Task: High motivation and urgency to complete responsibilities.
Conflict Resolution: Professional approach to managing interpersonal challenges.
Creativity & Logical Thinking: Innovative and reasoned problem-solving.
Service-Oriented Team Player: Dedicated to internal and external customer satisfaction.
Mechanically Inclined: Aptitude for understanding mechanical systems and components.
Physical Requirements
Sedentary work with occasional lifting (up to 10 lbs).
Frequent use of computer and phone.
Occasional standing, walking, and light physical activity.
$64k-101k yearly est. 26d ago
IT Helpdesk Technician
Hitachi Astemo Ohio Manufacturing
Support specialist job in Monroe, GA
Maintains, installs, and troubleshoots IT related systems to ensure reliable operations.
Researches and implements technological strategic solutions related to Helpdesk support
Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems.
Responds to telephone calls, email, and Help Desk requests for technical support.
Documents, tracks, and monitors the problem to ensure a timely resolution.
Troubleshooting and installation knowledge of Microsoft Client Operating systems, Windows 7/8.1/10/11, Microsoft Office, and Imaging technologies
Deploy hardware as needed.
Provide Off-Hour support as needed. This includes taking home company provided equipment nightly to provide support.
Qualifications:
Knowledge, Skills, and Abilities:
Strong customer service skills with the ability to handle multiple tasks with frequent interruptions.
Understanding of computer hardware (SSD, RAM, Processor, etc.)
Knowledge and understanding of IT systems, and how they interconnect.
Familiarity with mobile devices: iPhone and iOS
Basic Working knowledge of TCP/IP and LAN Networking
Adhere to all safety policies & guidelines.
Willingness to take on special projects as directed by management.
Education: Associates Degree in IT or related area, applicable certificates, or equivalent IT experience.
Experience: Minimum of 1 year of experience, Certifications relevant to the position will receive higher consideration.
Working Conditions
Physical Demands:
Team members may be routinely exposed to equipment operational noise heat-cold-and dust.
Team Member may be required to stand, sit, squat, walk, bend, move, reach, or stretch for prolonged time periods with no restrictions, as required by job duties.
Work in a safe and professional manner while adhering to all regulatory requirements (OSHA, EPA, State, and Federal regulations, etc.).
Comprehend and adhere to management directions and/or safety instructions with no restrictions.
Effectively communicate in Business English language.
Pull, push, carry, lift, or move items up to 50 lbs. throughout the work shift without assistance, as required by job duties.
Pull, push, carry, lift or move materials/people/items/equipment weighing over 50lbs or more during the work shift, with the use of Company provided devices as required by job duties.
Travel: Local travel may be required as needed. Must have a valid driver's license.
Location: 100% Onsite
Equal Opportunity Employer (EOE) - Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender, identity, disability, protected veteran status and national origin.
At Astemo, we're challenging the status quo with the power of diversity, inclusion, and collaboration. Our goal is to build an inclusive work environment that celebrates the differences of our employees. We want to ensure that every employee feels valued, respected and empowered. We don't just accept difference-we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products, and our community. Astemo is proud to be an equal opportunity employer.
If you need a reasonable accommodation to apply for a job at Astemo, please send the nature of the request and contact information to ************************* when applying for the position.
$35k-58k yearly est. Auto-Apply 60d+ ago
Supervisor - Support - Insight
M3 Usa 4.5
Support specialist job in Lawrenceville, GA
Description Summary: The Supervisor - Support plays a critical role in leading and developing the support team to achieve service excellence and uphold company standards for M3's Insight product. This position ensures operational efficiency, customer satisfaction, and continuous improvement within the support function.
Essential Duties:
The duties listed below are the essential functions of this position, and they may change as the needs of the company demand. All associates are expected to do what is necessary to get the work done and to cooperate fully with their supervisor's requests for additional or altered duties.
Recruit, train, and mentor support staff to foster a high-performance culture; drive accountability through performance management and coaching.
Oversee daily support operations, monitor and prioritize cases, maintain accurate documentation, and conduct audits.
Support
Delegate appropriate responsibilities to support staff to:
Ensure timely response to customer inquiries through the CRM and telephone support.
Ensure that support cases are prioritized appropriately based on the M3 Support Policy.
Ensure that support cases are categorized appropriately in the M3 CRM (ServiceCloud).
Ensure that tech support email, voice mail, and new support cases are monitored throughout support hours.
Ensure that customers are informed of support case status, progress and estimated completion time throughout the support case process until each support case is completed.
Ensure that all support cases are completed in a timely manner according to support case policy guidelines.
Ensure maintenance of Solution Source documentation for customer reference.
Review aged support cases and ensure that current notes and responses are added to the CRM.
Review customer surveys and respond to each survey appropriately.
Responsible for all mass communication to clients relating to system issues, enhancements, development, etc.
Update the Message of the Day as needed to inform clients of pertinent information.
Develop Standard Operating Procedures when necessary to deliver appropriate support to customers.
Ensure that documentation is created to cover support topics, enhancement and version upgrade notices, and other customer related items as well as maintain currency of documentation.
Schedule support staff and rotation of holiday coverage.
Provide initial and continuous training for staff.
Assist the Support Manager and Director to create annual labor budget plans and submit for approval by end of each year for the next year.
Receive and reply to emails and other correspondence from M3 team members and customers.
Provide suggestions for improvement of M3 procedures and software functionality.
Attend all scheduled M3 meetings and conference calls.
Develop and maintain positive working relationships with customers through emails, phone calls, and other avenues.
Take advantage of any continuing education, seminars, or workshops to better understand the programs and to be more knowledgeable in assisting customers.
Assist customers in understanding and training on new enhancements and features of the software.
Assist all other M3 team members where needed
Complete monthly audits.
Author and update Standard Operating Procedures (SOPs) and Standard Work Instructions (SWI). In addition to SOPs and SWI, you will also need to be able conduct a Root Cause Analysis (RCA) and issue notifications and proper follow up for After Action Report (AAR).
Other duties as assigned.
Education/Training/Experience:
A minimum of 3 years of experience in a directly related position required.
Bachelor's Degree in Business or Management highly preferred, or an equivalent combination of education and experience.
Must have strong written and verbal skills in English.
Must have knowledge of a variety of computer software applications in word processing, spreadsheets, database and presentation software (MSWord, Excel, Access, PowerPoint)
Must be able to build and maintain positive business relationships with co-workers and other business contacts.
Prior experience supervising others with responsibility for hiring, performance management and feedback, salary review etc.
Physical Requirements:
Ability to sit and/or stand for extended periods.
Ability to perform work on a computer for extended periods.
Ability to work in the office regularly, or pivot to working at home should emergency situations arise.
Ability to attend work per assigned schedule and attend meetings with excellent attendance and punctuality.
Ability to lift and move light to moderate items occasionally without reasonable accommodation
$36k-52k yearly est. Auto-Apply 13d ago
Switchgear Application Specialist
Ravenvolt
Support specialist job in Cumming, GA
Job DescriptionResponsibilities
Configure and quote switchgear packages including interior and exterior electrical distribution equipment based on 60%, 90% and 100% engineering drawings
Support engineering group in optimizing and finalizing the BOM with an emphasis on ease of installation and longevity
Conduct site walks to confirm BOM and plan procurement and construction strategy
Lead switchgear procurement take off meetings and order equipment.
Communicate project status to accounting, ops, and customer
Mange delivery of equipment and support change orders
Support installation group with technical help and procurement of punch list switchgear equipment
Manage the full life cycle of switchgear procurement scope on electrical upgrades and equipment end of life replacement programs
Required Qualifications
LV Electrical distribution equipment knowledge - Panelboards, switchboards, dry type transformers, ECBs, fused disconnects etc.
OEM configuration tools - Empower, BidMan, Compass SE advantage
Experience with project management and WMS software
Ability to travel
Preferred Qualifications
Installation experience
Experience working with electrical contractors
Electrical certifications i.e. journeyman, master electrical, NETA etc
EC/GC License
B.S. in technical field
Powered by JazzHR
o5bX3Ywi9q
$62k-92k yearly est. 8d ago
IT Support Technician / Desktop Engineer - Gainesville, GA
Mansfield Energy 4.2
Support specialist job in Gainesville, GA
The Desktop Engineer is part of a team of IT professionals who provide in-house technical hardware and software support for over 1000 associates nationwide across over 30 locations. This position has technical knowledge, customer service and documentation/communication skills. The qualified candidate actively seeks out ways to improve processes and productivity and make recommendations to support an organization scaling at a rapid pace.
Responsibilities
Technical Duties
Assist with identifying and implementing operational improvements, enhancements, and system customizations that meet business requirements
Monitor and troubleshoot daily system event logs across core infrastructure
Liaise with infrastructure and/or software engineering teams to restore service and/or identify and correct core problems
Participate in efforts to develop and execute testing, training and documentation
Configure, test, and maintain Powershell scripts (programming)
Program automation tools to reduce manual processes.
Participate in service desk duties supporting Mansfield Energy with an emphasis on usability, quality, performance and maintainability
Hands on configuration and customization in multiple platforms including the ability to develop, maintain, create, and improve workflows, procedures, etc.
Deploy hardware and software utilizing InTune
Maintain user accounts, access privileges and security using Active Directory
Customer Service
Provide after-hours and weekend on-call support (off-hours support), as assigned, on a rotating basis
Achieve metrics in support of service level agreements, client satisfaction surveys and completed incidents/problems/requests
Proactively reduce incidents by analyzing documented resolutions
Documentation/Communication
Post software updates, knowledge bases, and frequently asked questions resources on company intranet to assist in problem resolution
Communicate company IT policies and standards
Alert management to emerging trends in incidents
Maintain a current knowledge of emerging products, services, protocols, and standards in support of Mansfield Energy
Position Requirements
Formal Education & Certifications
College diploma or university degree in the field of computer science and/or 1 plus years of equivalent IT experience
ITIL Certification preferred
Knowledge & Experience
Intermediate level knowledge in Microsoft Windows and Microsoft Office Suite (msi and O365)
Skills in desktop and VDI configuration and troubleshooting
Experience with Microsoft Server and Active Directory
Working understanding of SFTP, VPN, RDP/VDI and SCOM
· Basic knowledge of current network hardware, protocols, and standards required
Microsoft products including, Sway, Teams, OneDrive for Business, Visio, SharePoint, Azure, Exchange, Dynamics, Intune, ADFS, Power BI and SQL
Adobe Creative Suite
VMWare vSphere and Horizon
iOS and Android
Support automation with Python coding
Qualifications & Characteristics
The ideal candidate is passionate about their craft, preferably having an interest in learning new technologies, practices and techniques
Strong listening and communication skills (written and verbal), including the ability to communicate effectively with non-technical customers
Willingness and demonstrated ability to learn new career skills
Ability to collaborate well with both internal groups and external partners and thrive in an agile environment
Work Environment
40-hour on-site work week
Provide after-hours and weekend on-call support for high-priority issues for one week at a time every three weeks.
Ability to be on your feet working throughout the office for the majority of your workday
Dexterity of hands and fingers to operate a computer keyboard, mouse, power tools, and other computer components
Lifting and transporting of moderately heavy objects, such as computers and peripherals 60lbs
Ability to travel occasionally and go to remote sites to handle support issues
Valid driver's license
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
$34k-47k yearly est. 4d ago
Vehicle Product Application Specialist
Integro Professional Services, LLC 4.2
Support specialist job in Commerce, GA
Job Description
Hiring Immediately! INTEGRO has immediate opportunities available for those with and without any prior experience.
JOIN OUR TEAM
With over 40 years in the automotive industry, INTEGRO is a fast-growing company looking to expand our team with people who have great character, take pride in their work, and want to build a career.
INTEGRO is looking for individuals to join our team at one of our dealership locations and seeking those who are self-motivated with a strong work ethic and great attention to detail. As part of our team, you will be working onsite at one of our automotive dealership locations processing both new and used vehicle inventory, playing a key contributing role in providing exceptional customer service.
No prior automotive experience is required - paid onsite training is available!
What we offer:
Competitive compensation with bonus/incentive potential
Payroll processed weekly with direct deposit
Healthcare options including medical, vision, and dental
401(k) savings and retirement plans
Life insurance
Paid time off
Paid onsite training with growth opportunities
Full-time and part-time positions available
What we are looking for:
Respectful and reliable with a positive “team-player” mindset.
Exceptional attention to detail.
Strong work ethic with the ability to work in a fast-paced, customer service-driven environment.
Present yourself well with a clean, professional appearance.
Excellent communication and time management skills.
Flexible schedule and available weekends.
Proactive, reliable, and trustworthy.
Takes pride in their work and enjoys working outdoors.
Valid driver's license with a clean driving record.
Pass drug screening and background check.
Prior automotive experience is a plus but not required.
Overview of this position's responsibilities:
Clean/wash exterior and interior of vehicles, including washing cars applying exterior and interior protectants.
Printing and applying marketing or vehicle information.
Checking and filling tire pressure.
Inspect vehicles for noticeable defects and communicate all defects to the manager.
Must maintain a safe, clean, and organized work area.
Follow all safety instructions and company policies.
Provide exceptional customer service and work with your team to ensure all customer needs are met.
Other duties may be assigned based on location requirements.
This position does require frequent movement and getting into and out of vehicles repeatedly during each work shift. Portions of this work may be completed inside or outside under varying climate conditions.
Flat-Rate Positions Available: Rates from $500 - $850 weekly! Apply with us and start your future today!
With over 40 years in the automotive industry, we have provided a wide range of products and services to all levels within the automotive sector. If you are looking for a career in the automotive industry, this is an excellent opportunity for you.
INTEGRO is proud to be an equal opportunity employer and a drug-free, alcohol-free, and substance-free workplace. All employment is contingent upon completing a background investigation and drug testing.
INTEGRO is proud to be an equal opportunity employer and a drug-free, alcohol-free, and substance-free workplace. All employment is contingent upon completing a background investigation and drug testing.
Powered by JazzHR
N1dynmPv5B
$500-850 weekly 27d ago
Sales Support Specialist
Jf 4.1
Support specialist job in Duluth, GA
Full-time Description
The JF Petroleum Group stands as a premier leader in the North American fueling infrastructure industry, offering comprehensive turn-key solutions for distribution, construction, and service needs. We serve a diverse clientele including retail fueling stations, commercial and government fleets, and emergency power customers.
The Sales SupportSpecialist will provide customer service to new and existing customers. Growth opportunities in Account Management & Sales. Under general supervision, provides customer service to new and existing customers via the phone, email or in person. This is an in-office position and can be located at any of the JF Petroleum offices on the East coast.
Essential Functions:
Maintains required order documentation
Enters account order information into system
Maintains ongoing customer and/or contractor communications and coordinates logistics in various projects.
Takes order requests from customers via phone, email or in person; ensures product availability and enters order information.
Answers customer inquiries.
Regularly determines product availability and modifies customer orders as needed
Frequently communicates effectively with customers, sales staff, warehouse staff and administrative staff while processing orders
Maintains product knowledge and stays current on vendor promo pricing
Assists sales team with quote creation when needed
Manages weekly operations calls and meeting spreadsheets
Works with customers and AR on a daily/weekly basis when processing deposits and additional customer payments
Knowledge, Skills and Abilities:
Ability to learn JF Petroleum Group products, services, systems and procedures
Excellent communication skills to convey information effectively, understand relevant points, and ask questions as appropriate
Skills in negotiating with others
Ability to work well with customers, supervisors, and other employees by phone, email, or in person
Ability to handle multiple projects, assignments and accounts
Ability to communicate effectively in writing
Mechanically inclined. Strong desire to develop product knowledge
Requirements
Highschool Diploma or GED required; Bachelor's Degree preferred
Excellent customer service skills
Basic math skills
Basic computer skills-proficient in Microsoft Word & Excel.
High attention to detail and solid organizational skills
Must possess and maintain valid driver's license
Fantastic opportunity for advancement into sales and account management
Compensation is competitive and commensurate with knowledge and experience.
Must be able to meet company's employment requirements, which includes passing a drug screen, criminal background check, and MVR, if driving for the company.
JF Petroleum offers:
Competitive pay
401(k) with company match
Paid time off
Paid holidays
Health benefits (eligible 1st of the month following 30 days) including Medical, Vision, Dental, Disability
Life insurance-company provided
Bonus program eligibility
Paid training for field personnel
Uniforms provided for field personnel
*JF Petroleum Group is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or any other legally protected status
$40k-51k yearly est. 3d ago
Technical Support Specialist
Hisense USA 3.6
Support specialist job in Suwanee, GA
Responsibilities:
Provide Third Part Support Via Phone/Email/Text to Technicians in the Home
Be available to receive phone calls all day.
Assist in the repair of HA & CE product.
Maintain training to improve product knowledge.
Utilize tools to diagnose problems such as phone app to visually see what technician is looking at.
Make decisions based on the best interests of customer & Hisense.
Investigate field failure data & update R&D/Factory.
Other duties as assigned.
Qualifications:
Associates or 2-year tech school degree
1-5 years hands on field repair of home appliance or TV products.
Strong communication and interpersonal skills
Knowledge of various software programs such as Windows, email, Word and Excel
Hisense USA is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, or genetic information. We comply with all applicable laws regarding equal employment opportunity and affirmatively seek to recruit, develop, and promote qualified individuals from diverse backgrounds. Our company is committed to providing a work environment that is free from discrimination, harassment, and retaliation. We encourage applicants of all ages, races, ethnicities, religions, genders, sexual orientations, and abilities to apply for employment with our company.
$40k-66k yearly est. 60d+ ago
Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time
U.S. Navy 4.0
Support specialist job in Gainesville, GA
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT
ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$65k-88k yearly est. 11d ago
Switchgear Application Specialist
Ravenvolt
Support specialist job in Cumming, GA
Responsibilities
Configure and quote switchgear packages including interior and exterior electrical distribution equipment based on 60%, 90% and 100% engineering drawings
Support engineering group in optimizing and finalizing the BOM with an emphasis on ease of installation and longevity
Conduct site walks to confirm BOM and plan procurement and construction strategy
Lead switchgear procurement take off meetings and order equipment.
Communicate project status to accounting, ops, and customer
Mange delivery of equipment and support change orders
Support installation group with technical help and procurement of punch list switchgear equipment
Manage the full life cycle of switchgear procurement scope on electrical upgrades and equipment end of life replacement programs
Required Qualifications
LV Electrical distribution equipment knowledge - Panelboards, switchboards, dry type transformers, ECBs, fused disconnects etc.
OEM configuration tools - Empower, BidMan, Compass SE advantage
Experience with project management and WMS software
Ability to travel
Preferred Qualifications
Installation experience
Experience working with electrical contractors
Electrical certifications i.e. journeyman, master electrical, NETA etc
EC/GC License
B.S. in technical field
$62k-92k yearly est. Auto-Apply 60d+ ago
Vehicle Product Application Specialist
Integro Professional Services 4.2
Support specialist job in Commerce, GA
Hiring Immediately! INTEGRO has immediate opportunities available for those with and without any prior experience.
JOIN OUR TEAM
With over 40 years in the automotive industry, INTEGRO is a fast-growing company looking to expand our team with people who have great character, take pride in their work, and want to build a career.
INTEGRO is looking for individuals to join our team at one of our dealership locations and seeking those who are self-motivated with a strong work ethic and great attention to detail. As part of our team, you will be working onsite at one of our automotive dealership locations processing both new and used vehicle inventory, playing a key contributing role in providing exceptional customer service.
No prior automotive experience is required - paid onsite training is available!
What we offer:
Competitive compensation with bonus/incentive potential
Payroll processed weekly with direct deposit
Healthcare options including medical, vision, and dental
401(k) savings and retirement plans
Life insurance
Paid time off
Paid onsite training with growth opportunities
Full-time and part-time positions available
What we are looking for:
Respectful and reliable with a positive “team-player” mindset.
Exceptional attention to detail.
Strong work ethic with the ability to work in a fast-paced, customer service-driven environment.
Present yourself well with a clean, professional appearance.
Excellent communication and time management skills.
Flexible schedule and available weekends.
Proactive, reliable, and trustworthy.
Takes pride in their work and enjoys working outdoors.
Valid driver's license with a clean driving record.
Pass drug screening and background check.
Prior automotive experience is a plus but not required.
Overview of this position's responsibilities:
Clean/wash exterior and interior of vehicles, including washing cars applying exterior and interior protectants.
Printing and applying marketing or vehicle information.
Checking and filling tire pressure.
Inspect vehicles for noticeable defects and communicate all defects to the manager.
Must maintain a safe, clean, and organized work area.
Follow all safety instructions and company policies.
Provide exceptional customer service and work with your team to ensure all customer needs are met.
Other duties may be assigned based on location requirements.
This position does require frequent movement and getting into and out of vehicles repeatedly during each work shift. Portions of this work may be completed inside or outside under varying climate conditions.
Flat-Rate Positions Available: Rates from $500 - $850 weekly! Apply with us and start your future today!
With over 40 years in the automotive industry, we have provided a wide range of products and services to all levels within the automotive sector. If you are looking for a career in the automotive industry, this is an excellent opportunity for you.
INTEGRO is proud to be an equal opportunity employer and a drug-free, alcohol-free, and substance-free workplace. All employment is contingent upon completing a background investigation and drug testing.
INTEGRO is proud to be an equal opportunity employer and a drug-free, alcohol-free, and substance-free workplace. All employment is contingent upon completing a background investigation and drug testing.
How much does a support specialist earn in Athens, GA?
The average support specialist in Athens, GA earns between $27,000 and $71,000 annually. This compares to the national average support specialist range of $25,000 to $64,000.
Average support specialist salary in Athens, GA
$44,000
What are the biggest employers of Support Specialists in Athens, GA?
The biggest employers of Support Specialists in Athens, GA are: