Support specialist jobs in Bangor, ME - 172 jobs

This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.

Function The Banking as a Service (BaaS) Support Team Lead is responsible for overseeing the implementation, operation, and technical support of FinTech programs and the broader BaaS program. This role requires a comprehensive understanding of BaaS, For Benefit Of (FBO) account and settlement structures, card issuing platforms, ACH and wire origination, and current industry trends and practices. As a Team Lead, this position provides guidance and mentorship to program coordinators and analysts, ensuring operational excellence, regulatory compliance, and effective collaboration across internal and external stakeholders. The Team Lead partners closely with the BaaS Program Manager to set priorities, drive process improvements, and lead the team in delivering high-quality support to FinTech partners. Job Responsibilities * Leadership & Oversight * Supervise and mentor BaaS program staff, fostering professional growth and ensuring alignment with departmental goals. * Coordinate daily team activities, delegate tasks, and monitor progress to ensure timely completion of deliverables. * Act as the escalation point for complex operational or technical issues, providing resolution guidance. * Program & Operations Management * Serve as the primary point of contact for internal and external stakeholders regarding technical and operational support. * Oversee the execution of account opening processes (FBO, Corp, Settlement) for fintech clients. * Lead the preparation of monthly reporting packages and visual data deliverables to support program operations. * Manage vendor relationships, including oversight of monthly invoice execution and service performance. * Ensure audit readiness by coordinating audit preparation and supporting audit-related activities. * Compliance & Risk Management * Monitor monthly reporting from FinTech partners, escalating non-compliance issues to the BaaS Relationship Manager. * Establish and maintain internal procedures to ensure compliance with operational and regulatory requirements. * Process Improvement & Innovation * Maintain and optimize internal team ticketing systems, identifying workflow efficiencies and automation opportunities. * Collaborate with external vendors to support the technical setup of new BaaS systems. * Stay current with industry trends, regulations, and best practices, proactively sharing insights and recommendations with leadership. * Lead the implementation of new FinTech programs, ensuring smooth onboarding and integration. * Additional Duties * Perform other responsibilities as assigned by the BaaS Program Manager. Knowledge/Skills/Experience Requirements * College degree or experience equivalent required. * Previous experience in Retail Banking and/or Bank Operations strongly preferred. * Demonstrated leadership experience with the ability to supervise and mentor staff. * Advanced computer literacy and technical aptitude. * Strong verbal, written, and presentation skills. * Excellent analytical, organizational, and problem-solving abilities. * Proven business development and customer service skills. Physical Demands/Conditions Requirements * General office environment. * Moderate lifting (to 35 lbs.) required. Moderate reaching, walking, sitting, and standing required. Equipment Used Equipment Used: * General office equipment. External and internal applications, as well as position incumbents who become disabled, must be able to perform the essential functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on an individual basis.

Job Description Key Results Area #1: Successfully Resolve Customer's Technical Support Issues and assist Customer Teams with PMM's and Projects. Provide fast response times for customers Build positive relationships with customers Estimate and implement basic products to solve customers' problems Interact with the accounting department to describe value for the work performed Ensure customer data and networks are maintained with industry best practices Key Results Area #2: Being a Valuable Team Member Provide a good example of S. J. Rollins culture and values Be on time for work and scheduled meetings Participate in regular team and company meetings Take responsibility for personal and career development Take responsibility for the training and education of less experienced team members Entry Knowledge Willingness and proven ability to learn Reliable team member Strong verbal communication Skill Level No IT knowledge or experience required. All Technical Support Specialists will go through the SJR training program. Responsibilities (What You Do) Complete all customer appointments and service tickets/tasks assigned. Conduct repetitive IT tasks Perform PMMs (Preventative Monthly Maintenance) on an adhoc basis for. Assist team members on projects as assigned Communicate with the client and Technical Support Team Leader before and after every job Execute standard operating procedures for the following: VPN Configuration New User Setup Computer Prep Installing Software Phone Provisioning Expectations (How You Do It) Adhere to policies and procedures as outlined in the Employee Handbook Demonstrate reliability and punctuality Meet or exceed the billable hours per day expectations established at each performance review Exhibit a positive attitude and willingness to learn Display critical thinking, independence, and sound judgment in problem solving Manage time efficiently by requesting work from Technical Support Team Leaders, or self-assigning basic work from the ticket system Benefits: Health Care Dental Retirement Plan Profit Sharing

Job DescriptionDescription: Technical Support Specialist - Information Technology (Compotech Inc.) Clearance: • U.S. Person required (ITAR/Export) Employment Type: Full-time Travel: ~ Minimal between Brewer and Orono locations Reports to: Information Technology and Networking Manager, Digital Solutions Compotech's Digital Solutions Team builds mission-grade software, Artificial Intelligence, and Machine Learning solutions for national security and critical industries. We partner with DoD stakeholders to deliver operational outcomes fast. Role Overview Own the day-to-day troubles of Compotech users and computing environment. You'll get the chance to work in Active Directory, tweaking and making Group Policies, utilizing Intune environment and other Microsoft online suites, along with working with firewalls, switches and wireless environments. You will be part of the backbone of supporting our information Technology to support our employees and DoD partners. What You'll Do User Support: Serve as the first line of response for hardware, software, and network issues; troubleshoot Windows, Linux, and productivity applications. System Administration: Manage Active Directory accounts, group policies, Exchange/Office 365 services, and endpoint security tools. Incident Management: Track, resolve, and document tickets in the ITSM system; escalate complex issues to senior IT staff or vendors when necessary. Endpoint & Network Support: Configure laptops, desktops, and mobile devices; provide basic support for switches, firewalls, and VPNs. Security & Compliance: Support multi-factor authentication, patching, and vulnerability remediation; and NIST 800-53/171 controls. Deployment & Maintenance: Install, configure, and update hardware and software; assist in maintaining imaging processes and system builds. Monitoring & Reliability: Support monitoring tools to ensure availability and performance of systems; perform proactive checks and maintenance. Documentation & Training: Develop and maintain IT knowledge base articles; train users on secure and effective use of IT systems. Collaboration: Work closely with support staff, engineering, and operations teams to support specialized development and mission workloads. Continuous Improvement: Recommend enhancements to IT processes, security, and tools for greater efficiency and resilience. Work on projects that have been recommended and prioritized for optimal success and company growth. Help teach Interns and set up the success of our next generation of information technologists. What You Bring Degree and 3+ years or 5+ years in IT technical support, system administration, or helpdesk environments. Strong troubleshooting skills across Windows 11, Windows Server, and Office 365. Experience with Active Directory, Group Policy, and identity management. Familiarity with networking fundamentals (TCP/IP, VLAN, DHCP, VPN). Knowledge of endpoint protection, patch management, and security best practices. Ability to prioritize tasks, work independently, and support multiple users/sites. Excellent communication skills for both technical and non-technical audiences. Nice-to-Have Experience supporting DoD or defense-industry IT environments, HIPAA, or other significant compliance. Exposure to CMMC, NIST 800-53/171 requirements. Familiarity with Azure Active Directory, Intune, and hybrid identity management with GCC High environments. Linux experience Powershell Certifications: CompTIA Security+, Network+. What We Offer Compensation: Competitive Market Salary for experience level and history + performance-based incentive; equity considered for high impact. Benefits: Medical, dental, vision, 401(k) with match, PTO. Environment: Mission-focused team, modern tooling, Growth Opportunity: Advancement based on performance and potential-paths to Senior Project Manager/Program Manager, Portfolio Operations, or Delivery Director as scope and requirement scales. Compotech Inc. is an Equal Opportunity Employer. Employment is subject to background checks and, where applicable, clearance and export-control requirements. Requirements: Must be a US Citizen

Technical Support Specialist - Information Technology (Compotech Inc.) Clearance: • U.S. Person required (ITAR/Export) Employment Type: Full-time Travel: ~ Minimal between Brewer and Orono locations Reports to: Information Technology and Networking Manager, Digital Solutions Compotech's Digital Solutions Team builds mission-grade software, Artificial Intelligence, and Machine Learning solutions for national security and critical industries. We partner with DoD stakeholders to deliver operational outcomes fast. Role Overview Own the day-to-day troubles of Compotech users and computing environment. You'll get the chance to work in Active Directory, tweaking and making Group Policies, utilizing Intune environment and other Microsoft online suites, along with working with firewalls, switches and wireless environments. You will be part of the backbone of supporting our information Technology to support our employees and DoD partners. What You'll Do User Support: Serve as the first line of response for hardware, software, and network issues; troubleshoot Windows, Linux, and productivity applications. System Administration: Manage Active Directory accounts, group policies, Exchange/Office 365 services, and endpoint security tools. Incident Management: Track, resolve, and document tickets in the ITSM system; escalate complex issues to senior IT staff or vendors when necessary. Endpoint & Network Support: Configure laptops, desktops, and mobile devices; provide basic support for switches, firewalls, and VPNs. Security & Compliance: Support multi-factor authentication, patching, and vulnerability remediation; and NIST 800-53/171 controls. Deployment & Maintenance: Install, configure, and update hardware and software; assist in maintaining imaging processes and system builds. Monitoring & Reliability: Support monitoring tools to ensure availability and performance of systems; perform proactive checks and maintenance. Documentation & Training: Develop and maintain IT knowledge base articles; train users on secure and effective use of IT systems. Collaboration: Work closely with support staff, engineering, and operations teams to support specialized development and mission workloads. Continuous Improvement: Recommend enhancements to IT processes, security, and tools for greater efficiency and resilience. Work on projects that have been recommended and prioritized for optimal success and company growth. Help teach Interns and set up the success of our next generation of information technologists. What You Bring Degree and 3+ years or 5+ years in IT technical support, system administration, or helpdesk environments. Strong troubleshooting skills across Windows 11, Windows Server, and Office 365. Experience with Active Directory, Group Policy, and identity management. Familiarity with networking fundamentals (TCP/IP, VLAN, DHCP, VPN). Knowledge of endpoint protection, patch management, and security best practices. Ability to prioritize tasks, work independently, and support multiple users/sites. Excellent communication skills for both technical and non-technical audiences. Nice-to-Have Experience supporting DoD or defense-industry IT environments, HIPAA, or other significant compliance. Exposure to CMMC, NIST 800-53/171 requirements. Familiarity with Azure Active Directory, Intune, and hybrid identity management with GCC High environments. Linux experience Powershell Certifications: CompTIA Security+, Network+. What We Offer Compensation: Competitive Market Salary for experience level and history + performance-based incentive; equity considered for high impact. Benefits: Medical, dental, vision, 401(k) with match, PTO. Environment: Mission-focused team, modern tooling, Growth Opportunity: Advancement based on performance and potential-paths to Senior Project Manager/Program Manager, Portfolio Operations, or Delivery Director as scope and requirement scales. Compotech Inc. is an Equal Opportunity Employer. Employment is subject to background checks and, where applicable, clearance and export-control requirements. Requirements Must be a US Citizen

Multiple Options Available ME-OLD TOWN DAY TREATMENT-66509 601 Stillwater Ave. Direct Client/Patient Care M-F Days We are expanding! Join our growing team and make a difference in the lives of children! The KidsPeace Old Town School is a special-purpose private school serving youth ages 3 -22 with developmental disabilities and emotional disorders. We are looking for individuals who are compassionate, creative, and disciplined to join our team. This is a year-round position which offers competitive pay, excellent benefits, and opportunities for comprehensive clinical experience and training. Competative wage based on experience with full benefit packages provided! KidsPeace provides paid training, clinical supervision, and career advancement opportunities available! Educational Technician certification and School-Based Behavioral Health Professional Certifications and additional training will be provided through employment at KidsPeace. Cross-training and overtime opportunities are available in partnership with our Residential Program on Graham Lake in Ellsworth. Qualifications: * Must pass all background checks and clearances as required by the Maine Department of Education, DHHS, and OCFS * Preference given to those with experience in the field, although not required * Minimum of High School diploma or equivalent required KidsPeace is an equal opportunity employer.

Here at GoNetspeed, we believe in the power of connectivity. We believe that life doesn't wait for us to catch up. We believe that providing the fastest and most reliable Internet to the communities we serve means committing to the present and building for the future. And we believe that our amazing team of employees are the key to our future and vision of connecting communities for today and for whatever comes next. If this excites you, come and join our team. Technical Support Technician position will be a key position within GoNetspeed's Network Operations Center. This person will be responsible for providing Level I and potentially some Level II troubleshooting and technical assistance in the areas of our voice-switched, optical transport and Internet and IP based networks for both our ILEC and CLEC operations. This person will directly report to the Technical Support Manager and will interface with the other work groups as needed. Essential Job Functions:Basic overall:Clearly documenting ALL calls via our Ticketing System.Communicating complex technical issues to customers in an easy-to-understand manner.Respond professionally and proficiently to internal and external customers.Perform customer call backs as appropriate and small business customer support.Proactively monitor all in-service Systems and respond to major events appropriately.Ability to work in a fast-paced environment and multi-task proficiently. Level I Support:Answer incoming Customer repair calls.Be the first point of contact for our customers concerning technical / small business account support.Perform duties as ILEC and CLEC Dispatcher. New installation setup - data and/or voice.Resolve customer complaints of any type.Trouble ticket processing data and voice customers. Level II Support (If so required):Escalate issues to Verizon, Dispatch, Inside Plant, Engineering groups or wherever required in a timely fashion. DSLAM, E-mail, and voice switch provisioning. Maintain and supply timely updates for open trouble tickets in terms of accurate trouble tracking and resolution information. This person will be the “owner” of any trouble tickets assigned until all issues have been resolved, escalated, or that the customer is satisfied that everything is back in working order.Maintain interaction with customers directly during the troubleshooting process. This will involve working with a customer over the phone in either troubleshooting a problem or providing technical assistance directly or by coordinating additional resources to resolve troubles. Regular updates of troubleshooting progress shall be given to the customer and recorded in the trouble ticket. Knowledge, Skills, and Abilities:Experience in troubleshooting at least one of Dialup internet, support Transport and Voice-switched services or IP Network technology.Experience in Microsoft Excel, Word, Access, Visio and WAN/LAN technology is preferred. Knowledge of telecommunications technology, products and services. Must have strong self-motivational skills as well as possess administration, coordination and prioritization abilities. Skill in operating various office equipment such as personal computer and telephone systems.Skill in identifying and resolving subscriber problems.Ability to communicate with customers, employees, and various business contacts in a professional and courteous manner.Ability to organize and prioritize multiple work assignments in a fast-paced, changing environment is also necessary. Ability to pay close attention to detail. Education and Experience:Associates degree or equivalent experience plus one to three years telecommunications experience. GoNetspeed is an equal opportunity employer and does not discriminate on the basis of age, sex, gender identity, color, race, creed, national origin, religious persuasion, marital status, political belief, or disability. Thank you for choosing GoNetspeed as your potential next employer! We know you have other options when selecting an employer of choice and are so glad you chose to apply with us.

The Qualification Specialist plays a critical role in identifying, qualifying, and nurturing prospective students through the early stages of the admissions process. This position is responsible for engaging prospective students through personal outreach including phone calls, emails, and text messages, with the goal of encouraging application completion. The Specialist is a front-line representative of the University and is expected to meet specific outreach and conversion goals. This is a results-oriented role with direct impact on enrollment outcomes, distinct from general customer service or switchboard functions. Examples of Duties * Proactively contact new inquiries through multi-channel outreach (phone, email, text) following a structured communication plan * Qualify prospective students by gathering relevant information and assessing readiness to apply * Assist applicants in overcoming common barriers to application completion through strategic support and encouragement * Provide consistent follow-up and support to encourage application completion. * Maintain detailed records of interactions and outcomes within the CRM system. * Collaborate closely with admissions counselors to ensure seamless handoffs and support applicant movement through the enrollment pipeline. * Meet or exceed individual outreach and enrollment conversion goals. * Serve as an ambassador of the institution's brand and mission during all outreach activities. * Maintain a professional, positive, and team-focused approach to the position. * Maintain confidentiality of records and information (FERPA Compliance). * Maintain accurate student records. * Maintain knowledge of all University policies and procedures, grounds and facilities, registration process, and all services provided at Husson University. * Ability to work evenings and weekends. * Other duties as assigned. Typical Qualifications To perform this job successfully, an individual must be able to perform each duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. EDUCATION and/or EXPERIENCE * High school diploma or equivalent required; college coursework or degree preferred. * Experience in admissions, sales, customer engagement, or a related field desired. * Strong written and oral communication skills. * Outstanding interpersonal skills and the ability to build rapport quickly. * Demonstrates professional demeanor and ethical behavior while representing the institution. * Ability to work collaboratively as a member of a close and integrated team of online professionals. * Ability to interpret and carry out University policies and procedures. * Comfortable working in a goal-driven environment. Supplemental Information PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus. The employee will regularly speak with prospective students and enrolling students via phone and web conference. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. The noise level in the work environment can become loud at times depending upon the volume of calls. SAFETY STANDARD: Each employee shall use care in the performance of his/her duties and act in a manner that will assure maximum safety to themselves, fellow employees, and the public. All unsafe conditions, accidents and injuries shall be reported immediately to the supervisor. * This job description should not be construed to imply that these requirements are the exclusive standards of the position. Tasks may be added, deleted or altered as organizational needs evolve, and employee may be required to follow any other instruction, and to perform any other related duties, that may be required by their supervisor. #NT

Onsite Fairfield, ME Ready to plant the seeds of your next career? Apply today and grow with us at Johnny's Selected Seeds! Join the team at Johnny's Selected Seeds and help grow something great! We're seeking a Customer Support Specialist 1 to deliver exceptional customer service to our valued commercial farmers and home gardeners. This is a seasonal role with the opportunity to go full-time depending on performance and business needs. This is an onsite role at our Fairfield, Maine location with opportunity for hybrid. This position is ideal for someone who is passionate about agriculture, thrives in a fast-paced environment, and enjoys solving problems with a smile. Position Summary: As a Contact Center Specialist 1, you'll be the first point of contact for customers, providing professional, high-quality support across multiple channels. You'll help with everything from order entry and product questions to account updates and catalog requests. Your work will directly contribute to the success of our customers and the Johnny's Selected Seeds mission. Compensation & Schedule: Starting wage: $18.54/hour Incentives: Shift differentials and performance-based bonuses available Schedule: Full-time, onsite in Fairfield, ME Schedule: Flexibility to work varied hours/days as needed Key Responsibilities: Handle 50+ inbound calls daily with a focus on one-call resolution Provide accurate, timely responses via phone, email, chat, and other channels Enter and manage orders across all platforms (phone, email, fax, mail, PO) Outbound phone sales campaign Support customers with order status, product information, and account updates Document product feedback and customer interactions in CRM Manage catalog/sample requests, hold orders, and backorder communications Collaborate with internal teams to resolve issues and improve service Participate in training, buddy support, and trade show order processing Maintain accurate records and ensure data integrity in all systems Education & Experience: High school diploma or GED required Prior experience or interest in agriculture, farming, or gardening preferred Skills & Qualifications: Intermediate computer skills and ability to multitask across programs Proficiency in Microsoft Office Strong verbal and written communication Detail-oriented with excellent problem-solving skills Adaptable, self-directed, and able to manage multiple priorities Friendly, professional demeanor with a customer-first mindset Physical Requirements: Ability to sit at a computer for 75% of the workday Lift up to 25 lbs. Bend, pull, and perform light physical tasks Equal Opportunity Employer: Johnny's Selected Seeds is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Full-time, Part-time Description Do you have a background or interest in healthcare with a soft spot in your heart for helping senior citizens and their families? Do you seek a rewarding career within a supportive workplace? Consider joining our team - we offer the opportunity to improve the lives of others while fulfilling your own career goals. Hiring immediately! Woodlands Senior Living is the first senior living organization in Maine to have earned an accreditation by The Joint Commission! What does this mean for you? You could have the opportunity to work with an organization that has surpassed high-level standards of quality, safety and experience for the residents, families and staff served. We are a Maine-based, family-owned-and-operated organization that provides the people of Maine a trusted partner in assisted living and memory care. Our mission is to make each day the best day possible for every resident we serve. Our teammates are committed to high standards of behavior to deliver the highest quality of care and provide a safe and inclusive work environment. What you will do as a Personal Support Specialist: Assist residents with activities of daily living (bathing, dressing, grooming, mobility, etc.) Assist residents with instrumental activities of daily living (using telephone, light housekeeping, meal preparation/service, etc.) Respond to resident call lights promptly Perform scheduled resident activities as assigned Accurately document care provisions or changes in resident statuses. The benefits to join the team: Evening and night shift differentials to thank you for being flexible with your schedule Vacation and holiday pay because you deserve time to relax and recharge Perfect attendance bonus to recognize your dedication and commitment Referral bonus to show our appreciation for seeking new team members Tuition assistance because we believe in the investment of your growth and success Health, dental, vision and supplemental benefits to support your health 401(k) savings and investment plan to prepare for your future Requirements What you'll bring to the role: Must be 18 years of age. Must commit to obtaining PSS certification within 120 days of hire. Must provide proof of immunization/immunity to MMR, Varicella and Influenza. Strong command of the English language with the ability to follow oral and written instructions with precision. Salary Description $17 - $25/hour

Job DescriptionHome, Hope and Healing, Inc. is seeking a PSS to work with an adult client in the Vassalboro area. Provide 1-on-1, client-centered care and services Shifts are variable lengths of time, looking to fill primarily day shift; we will work with you to build the schedule to meet your needs Flexibility to work Per Diem, Part Time, or Full Time in the location that you choose You will provide in-home assistance that is part of the clients authorized and individual care plan. Duties may include: personal hygiene bathing, grooming and oral care; dressing and undressing; meal preparation and feeding; transfer and/or mobility; safe restroom use and maintaining continence activities of daily living such as meal preparation; assistance with communicating on the telephone, email, or internet; general housework such as laundry, dishes, and maintaining a hygienic place of residence Our model of care includes regional Nurse Managers who provide ongoing support, supervision, and education to members of the team. Benefits Excellent benefits (dependent upon employment classification) include: Up to 11 days of Paid Vacation/Sick Time 401(k) retirement plan with up to a 4% employer match that is 100% vested Employer-paid $20,000 Life & AD&D Insurance Dental and Vision Insurance Health Insurance with a generous employer contribution towards the premium and $2,000 towards the deductible (HRA) Flexible Spending Accounts (medical, limited-purpose medical, and dependent) Supplemental insurance plans such as Short-term Disability, Life, Cancer, etc. Over 200 continuous education online courses available for self-development Requirements PSS certificate is preferred but not required, must enroll in PSS course upon hire and complete course within 6 months. Reimbursement for course fees after meeting work requirements. One year of clinical experience in home care preferred High school diploma or equivalent Valid drivers license and reliable transportation Successful passing of background checks To apply please complete pre-screen questions on our website and click Submit Application to complete our employment application. To learn more about Home, Hope and Healing, please call ************ or visit us at *************************** EOE

Job DescriptionSalary: 18.00 We envision a community where homelessness is rare, brief, and a one-time event. Our mission is to provide support to people experiencing homelessness by providing shelter, food, and services to low-income and vulnerable members of the Mid-Maine community. Job Title: Shelter Support Professional About Mid-Maine Homeless Shelter & Services (MMHSS) Mid-Maine Homeless Shelter & Services is one of Maines most innovative and inclusive emergency homeless shelters. Our 48-bed, low-barrier facility welcomes everyone, including individuals struggling with addiction, mental illness, or a history of incarceration. We believe in harm reduction and supporting each guest on their journey toward stability and permanent housing. Hope starts here. Vision Our vision and mission are based on three core values: We believe in theinherent strength of the people we serveand trust they are able to determine the course of their lives and achieve housing stability; We believe in building relationships of mutual trust and respect by recognizing the right of self-determination of everyone and ensuring that underrepresented voices are given an opportunity to influence decisions and speak their truth; We believe that simple, decent, and affordablehousing is a right for all peopleand is necessary for building and sustaining healthy communities Position Summary The Shelter Support Professional provides compassionate, non-judgmental support to individuals with complex needs, including those experiencing mental health challenges, substance use, housing instability, or a history of traumawithin a low-barrier care environment. This role ensures safety, promotes stability, and supports both psychosocial and basic health needs of guests. Position Types Available Full-Time Part-Time Per Diem (1st, 2nd, and 3rd Shifts) Key Responsibilities & Shelter Duties Client Intake & Assessment Support Assist with initial screening, registration, and risk assessment to identify acute needs (e.g., mental health, substance use, medical concerns). Observe and report physical, behavioral, or emotional changes in daily shift notes. Support the implementation of individualized care plans as directed by care management staff. Observation & Monitoring Conduct continuous or intermittent observation of clients, particularly those at risk of self-harm, substance relapse, or medical decompensation. Maintain awareness of signs of acute distress (e.g., withdrawal, overdose, psychiatric crisis) and respond appropriately. Monitor adherence to safety and hygiene standards to ensure a clean and secure environment. Crisis Intervention & De-escalation Apply trauma-informed, harm-reduction, and de-escalation techniques to manage conflict or distressed behavior. Follow standardized procedures for responding to medical, psychiatric, or substance-related emergencies. Environmental Safety & Infection Control Maintain hygienic client areas through regular cleaning, sanitation, laundry, and proper disposal of biohazardous materials. Ensure all safety equipment (first aid kits, fire extinguishers, PPE) is functional and accessible. Documentation & Reporting Accurately record client interactions, observations, incidents, and health status in shift documentation. Communicate relevant updates to the multidisciplinary team, including Shelter and Care Management staff. Client Advocacy & Referral Assist clients in accessing social, behavioral health, medical, and housing resources. Encourage client engagement with support services and case management. Team Collaboration & Professional Development Participate in clinical supervision and staff meetings. Maintain competency in all required trainings (e.g., MANDT, First Aid/CPR, Mental Health First Aid, Bloodborne Pathogens). Required Skills & Qualifications High school diploma or equivalent (additional behavioral health or peer support certification preferred). Experience working with individuals facing mental health, substance use, or homelessness challenges. Strong observational and situational awareness skills. Familiarity with or willingness to learn trauma-informed and harm-reduction care practices. Clear written and verbal communication skills. Emotional resilience and ability to maintain professional boundaries in high-stress environments. Physical ability to perform job duties (standing, lifting, cleaning, etc.). Benefits 13 Paid Holidays Flexible Scheduling Retirement Plan (403b) Advancement Opportunities within the Organization Health Insurance for Full-Time Positions Includes medical insurance, plus free dental, vision, and short-term disability coverage Earned Benefit Time (Vacation, Sick, and Personal Leave) Employee Assistance Program (EAP) Position may qualify for Public Sector and Nonprofit Student Loan Forgiveness program Working Conditions Shift work required, including nights, weekends, and holidays. The work environment may be unpredictable, with guests presenting intoxicated, in withdrawal, or in psychiatric crisis. Equal Employment Opportunity Statement Mid-Maine Homeless Shelter & Services (MMHSS) is an Equal Employment Opportunity (EEO) employer. MMHSS prohibits discrimination or harassment based on race, color, religion, sex (including pregnancy, gender identity or expression, and transgender status), national origin, sexual orientation, disability, age, genetic information, marital status, parental status, political affiliation, or retaliation based on prior protected EEO activity. Harassmentsexual or otherwisewill not be tolerated.

RB Global, Inc is seeking a Customer Asset Management Specialist to join our team! This role will report either to our office in Clinton, ME!! The Inventory Specialist addresses all customer inquiries under the direction of the Office Supervisor, including all clerical duties needed in the office, and maintain clear proactive processes during the life cycle of a Financial, Fleet, or Rental Sourced vehicle. Role will focus on cycle time reduction and effective internal communication of next step items needed to process a vehicle for sale. Responsibilities Provide a variety of customer support services through email, mail, telephone, and direct personal contact. Responsible for review of asset situation and recommend next steps Accountable for informing & and monitoring the customers SLA Terms & Conditions to operations mediate complex logistics issues, requiring the ability to communicate clearly and directly Coordinate with other departments to ensure customer satisfaction. Process orders and assignments. Enter data into computer systems. Reference pricing and delivery information. Perform computer processing assignments Respond to customer questions, complaints, and requests. Set up new records and maintain existing records. Process all necessary title paperwork in preparation for auction day Other duties as assigned to meet business needs. #IAAindeed Qualifications Ability to analyze statistical and performance data, develop management summary reports, and proactively develop action plans. Extremely detail-oriented, organized, methodical, quality-conscious, and customer-centric, with a reputation for superb follow-through. Ability to learn quickly and work in a fast-paced environment. Excellent oral and written communication skills. Ability to listen & empathize with the customer, working with them to try to resolve any issues. Ability to work independently and within a team environment. Ability to work within project timelines, establish priorities, and meet milestones and deliverables. Must be innovative, results/detail-oriented, and a team player. Demonstrates a high level of integrity and ethics; makes sound decisions in a dynamic and fast-paced business environment. Education and Preferred Skills: High School diploma or equivalent experience required. 1-2 years of customer service or related experience preferred. Experience with Microsoft Office, strong Excel skills required. Experience with Five9 and Salesforce is a plus.

Replies within 24 hours Job Title: Personal Support Specialist (PSS) Schedule: Part-Time We are seeking a compassionate and reliable Personal Support Specialist (PSS) to join our team. The PSS provides essential, hands-on support to individuals in their homes, helping them maintain independence and a high quality of life. This role is ideal for someone who is caring, dependable, and committed to making a difference in the lives of others. Key Responsibilities: Assist clients with activities of daily living (ADLs) such as bathing, grooming, dressing, toileting, and mobility Perform light housekeeping duties including meal preparation, laundry, and tidying living spaces Provide companionship and emotional support to clients Assist with medication reminders (as allowed by state regulations) Monitor and report any changes in the client's condition or behavior Follow care plans and document daily activities accurately Adhere to safety protocols and infection control procedures Qualifications: High school diploma or equivalent Certification as a Personal Support Specialist (PSS) or willingness to complete approved training Previous experience in home care, assisted living, or a related field is preferred but not required Strong communication and interpersonal skills Ability to handle physical aspects of the job (e.g., lifting, bending) Reliable transportation and valid driver's license (if travel is required) Must pass background checks and any other state-required screenings Why Join Us: Competitive starting pay of $18.50/hour Flexible part-time hours Supportive team environment Opportunity to make a meaningful difference in the community We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Becoming a Caregiver Professional caregivers go by many names: homemakers, home care aides, home health aides, certified nursing assistants, personal care assistants, direct care workers. No matter the name, what they all have in common is a calling to care for people in the comfort of their own homes. As our population ages, the demand for caregivers is growing every day! Is this career right for you? Member businesses are independently owned and operated. Your application will go directly to the member business, and all hiring decisions will be made by the management of that business. All inquiries about employment at these businesses should be made directly to the business location, and not to Home Care Association of America.

Come join our growing team of mental health professionals! Are you seeking work that has purpose and meaning? Do you want to make a difference in the lives of youth who are struggling? Ridge Maine is actively seeking Residential Clinical Assistants to join the team! Position Summary: Qualified candidates are individuals that are motivated to have a positive impact in the lives of teenagers. The RCA is an integral member of the Ridge Maine team. Core responsibilities include: building rapport with residents within appropriate professional boundaries; creating opportunities for residents to rediscover values and develop skills to cope with challenges; helping students develop a relationship with the natural world and learn how to get along with others in healthy and cooperative ways; evaluating the results of students' choices; and encouraging residents to develop improved strategies and problem-solving skills. Position Functions & Responsibilities: Actively participates in training, supervision, and professional development. Maintain program expectations and encourage healthy growth in our residents. Review and maintain familiarity with student notes and record daily observations. Oversight of daily routines including, but not limited to: meals, chores, school, and enrichment activities. Maintain 100% supervision at all times, providing constant emotional and physical support to students. Respond to program, behavioral, and medical needs in accordance with Ridge Maine policies and procedures. Schedule: AM shift: 6:00a - 2:30p PM Shift: 2:00p - 10:00p Must include at least 1 weekend shift Organization Summary: Ridge Maine's mental health residential treatment center is dedicated to providing healing and peace to adolescents aged 12-18 who are suffering with depression and anxiety, often accompanied by dual diagnoses such as ADHD, ASD, PTSD, OCD, Personality Disorders and substance abuse. Pay: $22.00 - $23.00 per hour Benefits: Health insurance Dental insurance Vision insurance 401(k) & 401(k) matching Employee assistance program Voluntary Benefits (life, disability, accident, etc) Professional development assistance Referral program Requirements Required Competencies: Strong interpersonal skills, ability to give and receive appropriate and timely communication Ability to work both independently and as part of a team Ability to dependably serve as a positive role model to students and peers at all times Strong collaboration skills & teamwork ability Demonstrates empathy and compassion to support diversity and inclusion Proven success operating in dynamic and changing environments Demonstrates sound judgment & professionalism Required/Preferred Qualifications: Must be able to pass extensive background checks, including fingerprinting High School Diploma/GED required Experience working directly with youth preferred Experience with behavior and group management a plus Ideal candidates will have experience working with adolescents in a residential setting and demonstrate a solid understanding of professional boundaries. If you have DSP, BHP, Ed Tech, CNA, PSS, MHRT, or other experience related to provided direct support services to individuals, consider the career opportunities at Ridge Maine! Salary Description $22.00 - $23.00 per hour

Job Description At Dignity Care we have a deep compassion for and commitment to providing the best care possible for our clients and we believe our employees are our greatest asset. We are also a company that understands how important employees are and are constantly investing time and money to make sure that all its employees are at the very top of industry standards. Dignity Care is a family oriented company that takes care of each other. Come and join our team to experience our great company. BENEFITS Company Health Insurance PTO 401K with Employer Match Paid Training Ancillary Benefits Pay Rate $16.00 - $18.00/ hour Responsibilities Help clients with personal hygiene, dressing, bathing and other daily tasks Perform basic health care services for clients including checking vital signs or administering prescription medication Help with general light housekeeping, including cooking meals Make transportation arrangements or provide transportation for clients as needed Collect information about conditions and treatment plans from caregivers, nurses, doctors and family members Observe and report on each client's condition Stay up-to-date with home health aide training, policies and procedures Qualifications Previous experience as a home health aide preferred but not required High school diploma or equivalent required Access to reliable transportation Current CPR (American Heart Association) Certification Must be able to pass a criminal background check and provide references Ability to think and work both independently and with direction Must have exceptional personal hygiene Must be respectful and compassionate with a good bedside manner Knowledge of basic housekeeping We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Entry-Level Personal Support Specialist (PSS), Union, Maine | Up to $17/Hour Looking for rewarding part-time work? Interested in helping seniors in your community? Want to get into a career in healthcare but don't know where to start? Hi! We're MAS Home Care, and we're looking for people like you! Our dedicated staff provides personalized care to patients, most often in the comfort of their home. We're filling a critical and growing need in healthcare and provide a flexible option for our team members to earn great pay and build in-demand skills. This is an entry-level opportunity - no prior experience in healthcare is necessary! We're looking for Personal Support Specialists (PSS) to work with our clients in or near Union, Maine. Perks and Benefits: Competitive pay up to $17/hour Industry-leading benefits, including health, dental & supplemental insurance, paid time off, and a 401(k) program with company match for those who qualify Painless credentialing process, so you can start earning quickly Daily instant pay option for most shifts - always free and there when you need it Weekly direct deposit 20 years of experience helping medical professionals find rewarding careers Job Overview: As a PSS, you may be required to provide transportation, meal preparation, light housekeeping, and daily living assistance to patients, typically in an in-home setting. At MAS Home Care we work as a team with patients and their families to provide the highest quality of care. Our goal is to ensure the health and safety of our clients while promoting independence.? This role takes a special kind of person who is patient, trusting, communicative, and empathetic. Job Details: Competitive pay, up to $17/hour available Flexible part-time shifts available Assists with promoting client independence Provide daily living support including bathing, dressing, and grooming Light housekeeping may be required Demonstrates competency in carrying out patient care/treatments Requirements: Experience Necessary! Must be 18+ to apply. Must have a desire to help others Valid driver's license and reliable transportation Clean driving record and background check Per state guidelines Fflu vaccination is required MAS Home Care is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. HomeCareME HomeCarePSS

About the Role Join our dynamic team as a Genotyping Support Technician, where you'll play a vital role in supporting laboratory operations. This position is perfect for someone detail-oriented, organized, and eager to learn in a fast-paced laboratory environment. What You'll Do * Manage inventory of assay reagents and laboratory supplies. * Ensure proper labeling, storage, and tracking of materials. * Under supervision, process biological samples (e.g., tail clips, ear notches, sperm straws) submitted to the Genotyping Service (TGS). * Troubleshoot and document issues with incoming samples and communicate with team members. * Receive, log, and process primers, probes, and other reagents. * Perform additional laboratory support tasks as assigned. What You Bring * Education: High School Diploma required; Bachelor's degree preferred. * Experience: No prior experience required; 1 year of lab experience preferred. * Basic computer literacy (Microsoft Excel and similar software). * Understanding of laboratory safety and sample handling. * Strong attention to detail and organizational skills. * Ability to follow SOPs and work under supervision. About JAX: The Jackson Laboratory is an independent, nonprofit biomedical research institution with a National Cancer Institute-designated Cancer Center and nearly 3,000 employees in locations across the United States (Maine, Connecticut, California), Japan and China. Its mission is to discover precise genomic solutions for disease and empower the global biomedical community in the shared quest to improve human health. Founded in 1929, JAX applies over nine decades of expertise in genetics to increase understanding of human disease, advancing treatments and cures for cancer, neurological and immune disorders, diabetes, aging and heart disease. It models and interprets genomic complexity, integrates basic research with clinical application, educates current and future scientists, and provides critical data, tools and services to the global biomedical community. For more information, please visit ************ EEO Statement: The Jackson Laboratory provides equal employment opportunities to all employees and applicants for employment in all job classifications without regard to race, color, religion, age, mental disability, physical disability, medical condition, gender, sexual orientation, genetic information, ancestry, marital status, national origin, veteran status, and other classifications protected by applicable state and local non-discrimination laws.

The Biosafety Specialist is responsible for ensuring compliance with biological safety regulations, supporting the Senior Biological Safety Officer (SBSO) in overseeing all aspects of biological safety, and fostering a culture of safety across all campuses within the University of Maine System (UMS). This role requires close collaboration with faculty, professional, and classified staff for required biocontainment and biosafety needs related to animals, plants, and disease vectors. The Biosafety Specialist provides technical expertise and regulatory guidance to promote safe and compliant laboratory practices across the system. Typical hiring salary for this position is up to $64,500 commensurate with qualifications and experience. Complete Job Description About the University: The University of Maine is a community of more than 11,900 undergraduate and graduate students, and 2,500 employees located on the Orono campus, the regional campus in Machias, and throughout the state. UMaine is a land, sea and space grant university, and maintains a leadership role as the University of Maine System's flagship institution. UMaine is the state's public research university and a Carnegie R1 top-tier research institution, dedicated to providing excellent teaching, research and service for Maine, the nation and the world. More information about UMaine is at umaine.edu. The University of Maine offers a wide range of benefits for employees including, but not limited to, tuition benefits (employee and dependent), comprehensive insurance coverage including medical, dental, vision, life insurance, and short and long term disability as well as retirement plan options. UMaine is located in beautiful Central Maine. Many employees report that a primary reason for choosing to come to UMaine is quality of life. Numerous cultural activities, excellent public schools, safe neighborhoods, high quality medical care, little traffic, and a reasonable cost of living make the greater Bangor area a wonderful place to live. Visit the Maine Office of Tourism to learn more about what the Bangor region has to offer. Qualifications: Required: Bachelor's degree in biology, microbiology, environmental health, or a related field, or an equivalent combination of education and experience. One to three years of relevant professional experience in biosafety, laboratory safety, or environmental health and safety. Experience conducting risk assessments of biological research activities, facilities, and equipment to identify potential hazards and evaluate risk levels. Preferred: Master's degree in biology, microbiology, environmental health, or a related field. Comprehensive knowledge of federal, state, and local regulations governing biological safety, including but not limited to the CDC's Biosafety in Microbiological and Biomedical Laboratories (BMBL) guidelines, NIH Guidelines, and OSHA standards. Strong Understanding of biosafety practices, principles, and risk assessment methodologies. Working knowledge of laboratory safety, including chemical hygiene, personal protective equipment (PPE) usage, engineering controls, and emergency response procedures. Knowledge of handling, storage, and disposal practices for chemical, biological, and radiological materials. Ability to identify and assess laboratory hazards associated with research activities, procedures, and biological agents and to recommend appropriate hazard mitigation and control methods (engineering, administrative, and work-practice controls). Knowledge of procedures for incident and spill response, including implementation of administration controls and safe work practices. Demonstrated ability to design, deliver, and adapt training programs on biosafety and laboratory safety for diverse audiences and varying levels of technical expertise. Excellent verbal and written communication skills with the ability to explain complex technical and regulatory information clearly, concisely, and effectively to a broad range of stakeholders. Strong analytical and problem-solving skills with the ability to evaluate complex situations, determine root causes, and recommend practical risk mitigation strategies. Proven interpersonal skills with the ability to establish and maintain collaborative working relationships with researchers, faculty, staff, regulatory agencies, and external partners. Commitment to professional ethics, integrity, and confidentiality in the conduct of laboratory safety work and compliance oversight. Previous experience working in a university or research environment. Proficiency in categorizing biological agents by risk group and recommending appropriate containment measures. Other Information: To be considered for this position you will need to “Apply” and upload the documentation listed below: 1.) a cover letter which describes your experience, interests, and suitability for the position 2.) a resume/curriculum vitae Candidates selected to proceed to the final stages of the search process will be requested to provide a list of names and contact information for references. Incomplete application materials cannot be considered. Materials received after the initial review date will be reviewed at the discretion of the University. For full consideration, materials must be submitted by 4:30 p.m. EST on November 30, 2025. For questions about the search, please contact search committee chair Andrew Holmes at *************************. The successful applicant is subject to appropriate background screening and post offer physical. The University of Maine System (the System) is an equal opportunity institution committed to fostering a nondiscriminatory environment and complying with all applicable nondiscrimination laws. Consistent with State and Federal law, the System does not discriminate on the basis of race, color, religion, sex, sexual orientation, transgender status, gender, gender identity or expression, ethnicity, national origin, citizenship status, familial status, ancestry, age, disability (physical or mental), genetic information, pregnancy, or veteran or military status in any aspect of its education, programs and activities, and employment. The System provides reasonable accommodations to qualified individuals with disabilities upon request. If you believe you have experienced discrimination or harassment, you are encouraged to contact the System Office of Equal Opportunity and Title IX Services at 5713 Chadbourne Hall, Room 412, Orono, ME 04469-5713, by calling ************, or via TTY at 711 (Maine Relay System). For more information about Title IX or to file a complaint, please contact the UMS Title IX Coordinator at ************************ Clery Act The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, or Clery Act, mandates that all Title IV institutions, such as the University, prepare, publish and distribute an Annual Security Report, (ASR) and provide notice of the availability of the ASR to all prospective employees. This report consists of two basic parts: disclosure of the University's crime statistics for the past three calendar years; and disclosures regarding the University's current campus security policies. You may view the University's Annual Security Report. If you wish to have a paper copy of the ASR or you need to have a copy of the ASR in an accessible format, the University will provide such a copy upon request. Please contact: UMaine Police Department, 81 Rangeley Rd., The University of Maine, Orono, ME 04469-5794, or call ************.