Support specialist jobs in Lafayette, LA - 93 jobs

This is an in person job. No remote work. Purpose of Position- The IT Support Specialist is responsible for providing comprehensive technical support and maintenance for all IT systems and equipment, with a specialized focus on Apple products. This role ensures the efficient operation of technology infrastructure, including hardware, software, and network components, while also overseeing the maintenance, configuration, and programming of Apple devices and related systems at the direction of the IT Manager. The IT Support Specialist proactively identifies and resolves technical issues, implements solutions, and contributes to the overall effectiveness and security of the organization's technology environment. Essential Duties/Responsibilities Oversees, installs and maintains all computer systems. Works with users to create and manage network interconnections. Trains or arranges training for individual employees on systems and basic corporate systems such as email and office applications. Assists users with transitions to new computerized systems as well as new telecommunication systems. Evaluates, answers inquiries, diagnoses and resolves operational problems. Provides support for employee-owned devices. Provides support for all interdepartmental and centralized applications. Maintains records on computer equipment and peripherals. Updates knowledge of system hardware and software and recommends upgrades when necessary. Responsible for all first level Apple systems specifically related to troubleshooting, configuring, and maintenance. Works closely with users to analyze computer needs. Reviews and evaluates hardware and software alternatives for computers and recommends solutions or options. Performs analyses and other administrative work for departmental functions, including writing memoranda, instructions, or other materials as needed. Takes proper safety precautions, anticipates unsafe circumstances, and acts accordingly to prevent accidents. Responsible for the safety of self, others, materials and equipment. This position requires regular use of a personal mobile device such as a smartphone or tablet. Other Duties/Responsibilities Strictly complies with IT budget protocols and spending limits, including guidelines for replacement or repair of equipment as well as purchasing of software or licenses at the direction of the IT Manager. Work with the IT Manager and Systems Administrator to ensure complete IT related coverage and compliance with current regulations and security standards. Job Qualifications Knowledge, Skill, and Ability: Ability to work independently and prioritize tasks/goals for self and others. Ability to work in a team environment with shared responsibilities. Effective written and verbal communication skills with individuals and groups at all professional levels. Effective and creative negotiator and problem solver. Possession of a valid driver's license and ability to meet Imagine! driving requirements. Experience with a variety of microcomputer products including Microsoft Office Professional products 2013, 2016, M365; M365 admin centers (Exchange, Teams, Intune, Security) Microsoft Exchange 2016, Windows operating systems 10 and 11. Microsoft server versions 2008, 2012 and 2016, 2022, and later. Microsoft SQL server versions 2003, 2012, 2016 and later. Strong knowledge of mac OS, Jamf Pro/School, Apple business/school manager, and related tools. Proficiency with scripting languages (Shell, Bash, or PowerShell) for automation. Familiarity with Active Directory and IT service management tools/ticketing systems. Strong understanding of networking, security practices, and data protection. Training/Education: Bachelors degree in related field preferred. Certificates in IT related training accepted Ability and willingness to successfully complete Imagine training requirements. Experience: Combination of education and experience also considered. 2 years of troubleshooting or help desk experience preferred. Working Environment/Physical Activities Working conditions varies by location. Keyboard and mouse use: Up to 7 hours daily. Clear speaking and hearing for communication. Lifting: Up to 30 lbs independently, 60 lbs with assistance. Force exertion: Up to 15 lbs occasionally. Frequent sitting, repetitive motions, kneeling, twisting, and bending. Travel: Ability to drive to offsite locations for hardware delivery and user support. Note: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. Employment at Imagine! is at-will, meaning that either the employee or Imagine! may terminate the employment relationship at any time, with or without cause or notice. Imagine! is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, protected veteran status, or any other legally protected status. We are committed to fostering an inclusive and diverse

Title: IT Support Specialist - OMNI Department: Information Technology * Manage and resolve Tier II/Tier III IT tickets using the Halo ITSM ticketing system, prioritizing based on urgency, documenting solutions thoroughly, and communicating updates via Microsoft Teams. * Provide advanced support for applications including DocuWare (document management) and Intune (device management), including configuration, troubleshooting, and user training, with a strong emphasis on leveraging Intune MDM for mobile device management. * Manage email distribution lists, file management, and Active Directory (AD) administration tasks, such as user account management, group policies, and permissions. * Troubleshoot and support specialized hardware and software, including driver tablets for water hauling operations, mechanic programs, desktops, laptops, mobile devices, printers, and VoIP systems. * Offer training and escalation support to the Help Desk I position, mentoring on advanced resolutions and best practices. * Collaborate with the networking team for connectivity issues (without performing network programming), systems administrator for server-related tasks, field IT for on-site support, and developer for custom application integrations. * Independently diagnose and resolve complex hardware, software, and connectivity issues across Windows OS, Microsoft Office 365, remote desktop tools, and industry-specific tools, escalating only 5% of cases to third-party vendors. * Apply knowledge of best security practices to maintain secure systems and respond effectively to security events (e.g., unauthorized access attempts, malware incidents), escalating advanced incidents to the Security team or third-party support. * Perform routine maintenance, including system updates, backups, inventory tracking, and data cleanup (e.g., organizing records, removing redundancies) to improve efficiency. * Assist with IT audits, compliance checks, and process improvements, sharing all calls and tickets within the team to foster collective knowledge. * Participate in a biweekly on-call rotation to provide after-hours support for urgent issues and contribute to documentation of IT procedures and knowledge base articles. * The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organization and the overall business objectives of the Company. Requirements Required Experience / Qualifications: * 3+ years of experience in Tier II/Tier III IT support roles, preferably in a small team environment within the oil and gas industry or similar, related to water hauling, trucking, or other energy services. * Proficiency with an IT ticketing system, Microsoft Teams, and documentation tools for tracking resolutions and creating knowledge base entries. * Experience supporting mobile devices (e.g., driver tablets), industry-specific software (e.g., mechanic programs), email distribution, and file management systems. * Excellent troubleshooting skills across: * Hardware (desktops, laptops, peripherals, mobile devices). * Software (Windows OS, Microsoft Office 365, intune, Docuware). * Networking basics (TCP/IP, VLANs, Wi-Fi troubleshooting, diagnosing connectivity issues). * Knowledge of best security practices (e.g., secure configuration, access controls) and ability to respond to security events (e.g., unauthorized access attempts, malware incidents). * Self-starter with strong prioritization, time-management, and independent problem-solving abilities to handle dynamic workloads and resolve 95% of issues without escalation. * Excellent communication skills to explain technical solutions to non-technical users, provide training, and collaborate across teams. * Ability to work in a shared environment where all tickets and calls are visible and discussed team-wide. * Availability for a biweekly on-call rotation to address critical after-hours issues.(Current volume is low) Preferred Experience/Qualifications: * Strong proficiency with Intune MDM for managing mobile devices, policies, and security configurations. * Certifications such as CompTIA A+, Network+, Security+, or Microsoft Certified: Azure Administrator Associate. * Strong Active Directory (AD) management skills, including user/group administration, permissions, and basic scripting. * Experience with surveillance systems (e.g., IP cameras) or industrial IoT devices in trucking or water hauling contexts. * Familiarity with process improvement, and data cleanup * Knowledge of energy services or water hauling industry challenges (e.g., ruggedized equipment, fleet tracking, mobile operations). Apply Now

Job Title: Service Desk Engineer I - MSP (Managed Service Provider) Job Overview: As a Help Desk Engineer I at our Managed Service Provider (MSP), you will play a critical role in providing technical support and assistance to our clients in the areas of communications, remote monitoring, and management (RMM), phone systems, cameras, network infrastructure, and security. You will be the first point of contact for clients seeking technical assistance and will be responsible for diagnosing and resolving issues while maintaining a high level of customer satisfaction. Key Responsibilities: Client Support: Provide timely and efficient technical support to clients via various communication channels, including phone, email, and remote desktop support. Issue Resolution: Diagnose and troubleshoot technical issues related to communication systems, RMM tools, phone systems, security infrastructure, cameras, and network components. Resolve problems by following established procedures and utilizing available resources. Documentation: Maintain detailed and accurate records of client interactions, issues, and resolutions. Document client configurations and update knowledge base articles as needed. Remote Monitoring and Management (RMM): Utilize RMM tools to proactively monitor and manage client IT environments, ensuring optimal performance and identifying potential issues before they become critical. Communication Systems: Assist with the setup, configuration, and troubleshooting of communication systems, including email, messaging, and collaboration tools. Phone Systems: Configure and support IP-based phone systems, troubleshoot VoIP-related issues, and assist with call routing and voicemail setups. Cameras: Support surveillance camera systems, including installation, configuration, and troubleshooting of IP cameras. Network Infrastructure: Assist in managing and troubleshooting network infrastructure components, such as switches, routers, firewalls, and wireless access points. Security: Support and maintain security measures, including antivirus, firewall configurations, and intrusion detection systems. Assist with security incident response and vulnerability assessments. Client Education: Provide basic technical training to clients, helping them understand and utilize their technology more effectively. Team Collaboration: Collaborate with other IT professionals and escalate issues to higher-level engineers when necessary. Client Satisfaction: Ensure high levels of client satisfaction by delivering excellent customer service and resolving issues in a timely and professional manner. Qualifications: Bachelor's degree in Information Technology, Computer Science, or related field (preferred). Relevant certifications such as CompTIA A+, Network+, or Security+ are a plus. Strong understanding of IT concepts, networking, and computer systems. Proficiency with RMM tools and remote support software. Experience with communication systems, phone systems, cameras, and security technologies. Excellent problem-solving and troubleshooting skills. Strong customer service and communication skills. Ability to work well in a team and handle multiple tasks simultaneously. Willingness to stay updated on the latest industry trends and technologies

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

The PC Support Analyst 2 provides primary support services to internal users by effectively trouble-shooting, diagnosing and resolving user issues and work requests in accordance with service level agreements. Support includes issues relating to system access, hardware, application software, and basic network communication issues. Responds to telephone calls, email and team member requests for technical and applications support. Documents, tracks and monitors issues to ensure timely resolution and customer satisfaction. Responsibilities Job Duties * Utilizes IS project management methodology and best practices to improve individual and organizational effectiveness, and outcomes. * Responsible for training/mentoring junior staff. * Maintains, analyzes, troubleshoots and repairs computer systems, hardware and peripherals. Documents, maintains, upgrades or replaces hardware and software systems. * Provides high-quality, consistent end user support services for all employees within FMOLHS in person, via telephone, or through remote software. Troubleshoots and resolves end user issues by guiding user through corrective steps. Documents, logs, escalates, and follows up on issues with end users and sites. Coordinates with other IS areas to resolve problems if necessary. * Images, configures and deploys new hardware, software and peripherals for use on the corporate network. Able to manage small to moderate installations of new hardware, software, or upgrades through completion. * Assists in the development of, and complies with, all standards regarding documentation, end user instructions, computer deployment, ticket logging, and monitoring. * Utilizes computerized support tracking system to accurately and effectively track user support statistics for adherence to SLA and to allow planning for staffing levels. * Research new developments in hardware and software and keeps abreast of the latest developments and studies involving computer-related procedures and methods. * Prepares, reviews and contributes to online support knowledgebase for FMOLHS applications and systems. Remains current with the latest trends in field of expertise by participating in ongoing training and development as directed by management. * Develops and implements data driven performance improvement methodologies. Maintains accurate records for use in evaluating organizational performance. Identifies ways of improving current services and consults with management on issues and problems. * Ensures security, integrity, and privacy of FMOLHS data in conjunction with FMOLHS policies and procedures. * Relies on experience and judgement to plan and accomplish goals. Performs a variety of complicated tasks. May lead or direct the work of others. A wide degree of creativity and latitude is required. Qualifications Experience: * 3 years in database applications or PC hardware & software. * Health System Intern will be considered as experience. Education: * High School Graduate. Special Skills: * Experience supporting MS operating systems, web-based applications, and remote users. * Experience identifying and resolving hardware and software issues for laptops, desktops, and peripherals.

The PC Support Analyst 2 provides primary support services to internal users by effectively trouble-shooting, diagnosing and resolving user issues and work requests in accordance with service level agreements. Support includes issues relating to system access, hardware, application software, and basic network communication issues. Responds to telephone calls, email and team member requests for technical and applications support. Documents, tracks and monitors issues to ensure timely resolution and customer satisfaction. Job Duties * Utilizes IS project management methodology and best practices to improve individual and organizational effectiveness, and outcomes. * Responsible for training/mentoring junior staff. * Maintains, analyzes, troubleshoots and repairs computer systems, hardware and peripherals. Documents, maintains, upgrades or replaces hardware and software systems. * Provides high-quality, consistent end user support services for all employees within FMOLHS in person, via telephone, or through remote software. Troubleshoots and resolves end user issues by guiding user through corrective steps. Documents, logs, escalates, and follows up on issues with end users and sites. Coordinates with other IS areas to resolve problems if necessary. * Images, configures and deploys new hardware, software and peripherals for use on the corporate network. Able to manage small to moderate installations of new hardware, software, or upgrades through completion. * Assists in the development of, and complies with, all standards regarding documentation, end user instructions, computer deployment, ticket logging, and monitoring. * Utilizes computerized support tracking system to accurately and effectively track user support statistics for adherence to SLA and to allow planning for staffing levels. * Research new developments in hardware and software and keeps abreast of the latest developments and studies involving computer-related procedures and methods. * Prepares, reviews and contributes to online support knowledgebase for FMOLHS applications and systems. Remains current with the latest trends in field of expertise by participating in ongoing training and development as directed by management. * Develops and implements data driven performance improvement methodologies. Maintains accurate records for use in evaluating organizational performance. Identifies ways of improving current services and consults with management on issues and problems. * Ensures security, integrity, and privacy of FMOLHS data in conjunction with FMOLHS policies and procedures. * Relies on experience and judgement to plan and accomplish goals. Performs a variety of complicated tasks. May lead or direct the work of others. A wide degree of creativity and latitude is required. Experience: * 3 years in database applications or PC hardware & software. * Health System Intern will be considered as experience. Education: * High School Graduate. Special Skills: * Experience supporting MS operating systems, web-based applications, and remote users. * Experience identifying and resolving hardware and software issues for laptops, desktops, and peripherals.

At Kenny Habetz Injury Law, we put clients first and back it up with cutting-edge technology that keeps cases moving efficiently and transparently. We're looking for a motivated, compassionate Legal Intake Specialist to join our team.You are the welcoming voice and caring guide for new clients. You'll gather key case information, assess potential claims, schedule appointments, and collaborate with attorneys to keep the intake and onboarding process smooth and professional. Your attention to detail and empathy will help us deliver exceptional service right from the start. What You'll Be Doing Answer incoming potential client calls promptly, collecting relevant case details and entering information accurately into lead management software Gather facts, injury information, liability, and insurance details to evaluate case viability Communicate professionally with clients via phone, text, email, Zoom, and in-person meetings to gather and follow up on information Collaborate with attorneys to discuss and decide on case acceptance quickly and document call sources Manage case-related administrative tasks such as file organization, scanning, mailing, and multi-line phone system handling Process new client onboarding, including data entry, paperwork collection, and case opening in management software Prepare and maintain error-free documents, reflecting the firm's core values in every client interaction Build professional relationships with clients, providers, and teammates, maintaining composure and professionalism Schedule appointments for qualified clients to keep attorneys' calendars organized and caseloads growing Work with marketing on outreach strategies and partnerships to help attract new cases Evaluate client inquiries thoroughly, ensuring every prospect feels valued and understood Assist in training new team members and participate in ongoing improvements to the intake process Maintain thorough, confidential records in compliance with company policies and legal requirements Why Kenny Habetz Injury Law? We're a 100% digital, paperless firm, so you'll spend more time on case strategy and advocacy - not shuffling files. Our tech-driven systems keep cases moving efficiently and let you focus on doing what you do best. We put clients at the center of everything. You'll be part of a team that truly values proactive communication and personalized service. We celebrate wins together and support each other's growth in a close-knit, collaborative environment. Requirements What You Bring High school diploma or equivalent required; Associate or Bachelor's degree preferred 1-2 years experience in customer service, sales, or a related field (legal or insurance experience a plus) Strong computer skills, including Microsoft Office (Excel, Word, PowerPoint), internet research, and familiarity with client relationship or lead management software a plus Exceptional communication and organizational skills, with the ability to multitask and prioritize in a fast-paced environment Strong problem-solving skills and critical thinking ability High empathy and professionalism when interacting with clients in distress Commitment to confidentiality and ethical standards Adaptability to shifting priorities while maintaining accuracy and productivity Positive, team-oriented attitude that contributes to a supportive work environment Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Critical Illness & Cancer Ancillary Plans Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation & Public Holidays) Short Term & Long Term Disability Training & Development

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The PC Support Analyst 2 provides primary support services to internal users by effectively trouble-shooting, diagnosing and resolving user issues and work requests in accordance with service level agreements. Support includes issues relating to system access, hardware, application software, and basic network communication issues. Responds to telephone calls, email and team member requests for technical and applications support. Documents, tracks and monitors issues to ensure timely resolution and customer satisfaction. Experience: 3 years in database applications or PC hardware & software. Health System Intern will be considered as experience. Education: High School Graduate. Special Skills: Experience supporting MS operating systems, web-based applications, and remote users. Experience identifying and resolving hardware and software issues for laptops, desktops, and peripherals. Job Duties Utilizes IS project management methodology and best practices to improve individual and organizational effectiveness, and outcomes. Responsible for training/mentoring junior staff. Maintains, analyzes, troubleshoots and repairs computer systems, hardware and peripherals. Documents, maintains, upgrades or replaces hardware and software systems. Provides high-quality, consistent end user support services for all employees within FMOLHS in person, via telephone, or through remote software. Troubleshoots and resolves end user issues by guiding user through corrective steps. Documents, logs, escalates, and follows up on issues with end users and sites. Coordinates with other IS areas to resolve problems if necessary. Images, configures and deploys new hardware, software and peripherals for use on the corporate network. Able to manage small to moderate installations of new hardware, software, or upgrades through completion. Assists in the development of, and complies with, all standards regarding documentation, end user instructions, computer deployment, ticket logging, and monitoring. Utilizes computerized support tracking system to accurately and effectively track user support statistics for adherence to SLA and to allow planning for staffing levels. Research new developments in hardware and software and keeps abreast of the latest developments and studies involving computer-related procedures and methods. Prepares, reviews and contributes to online support knowledgebase for FMOLHS applications and systems. Remains current with the latest trends in field of expertise by participating in ongoing training and development as directed by management. Develops and implements data driven performance improvement methodologies. Maintains accurate records for use in evaluating organizational performance. Identifies ways of improving current services and consults with management on issues and problems. Ensures security, integrity, and privacy of FMOLHS data in conjunction with FMOLHS policies and procedures. Relies on experience and judgement to plan and accomplish goals. Performs a variety of complicated tasks. May lead or direct the work of others. A wide degree of creativity and latitude is required.

The IS Support Analyst I provides primary support services to internal users by effectively trouble-shooting, diagnosing and resolving user issues and work requests in accordance with service level agreements. Support includes issues relating to system access, hardware, application software, and basic network communication issues. Responds to telephone calls, email and team member requests for technical and applications support. Documents, tracks and monitors issues to ensure timely resolution and customer satisfaction. Experience: 2 years' experience in database applications or PC hardware & software. Associate's degree in IT accounts for 1 year of experience. Education: High School graduate or equivalent Special Skills: Experience supporting MS Office, web-based applications, and remote users. Experience identifying and resolving hardware issues for laptops, desktops, and servers. Job Function: Job Duties: Maintains, analyzes, troubleshoots and repairs computer systems, hardware and peripherals. Documents, maintains, upgrades or replaces hardware and software systems. Provides high-quality, consistent end user support services for all employees within FMOLHS. Troubleshoots and resolves end user issues by guiding user through corrective steps. Documents, logs, escalates, and follows up on issues with end users and sites. Coordinates with other IS areas to resolve problems if necessary. Images, configures and deploys new hardware, software and peripherals for use on the corporate network. Assists in the development of, and complies with, all standards regarding documentation, end user instructions, computer deployment, ticket logging, and monitoring. Utilizes computerized support tracking system to accurately and effectively track user support statistics for adherence to SLA and to allow planning for staffing levels. Research new developments in hardware and software and keeps abreast of the latest developments and studies involving computer-related procedures and methods. Prepares, reviews and contributes to online support knowledgebase for FMOLHS applications and systems. Remains current with the latest trends in field of expertise by participating in ongoing training and development as directed by management. Develops and implements data driven performance improvement methodologies. Maintains accurate records for use in evaluating organizational performance. Identifies ways of improving current services and consults with management on issues and problems. Ensures security, integrity, and privacy of FMOLHS data in conjunction with FMOLHS policies and procedures. Utilizes IS project management methodology and best practices to improve individual and organizational efficiency, effectiveness, and outcomes.

SMARTECH is a National Service Provider of PC, Server, and Printer maintenance and repair. We are looking for a highly motivated IT contractor to work in a fast-paced field service role. Applicants should have 2 years of IT hardware experience. Assignments will include traveling to customer sites to make warranty hardware replacements on desktops, laptops, and tablets. This is a 1099 independent contractor position. When you partner with SMARTECH you talk to real people that want you to succeed. We offer several industry certifications at NO COST to you. Not only are they great to hone the skills you already have, but also look great on your resume! Key Responsibilities/Outcome: Position operates in a highly directed workforce environment to handle NBD, DTS calls, installing and servicing PCs, and PC peripherals and/or electronic equipment. Takes service calls and performs incident-specific activities as directed by Help Desk, Service Desk, or script. May perform routine installs, moves, adds, and changes as part of a directed team. Performs scripted image loading, unit diagnostics, and replaceable unit swapping. Runs basic diagnostics and performs basic module replacement on PCs, servers, and peripherals. Performs preventative maintenance activities on certain products as directed. Maintains a high degree of professionalism in actions, demeanor, and dress. Ensures customer satisfaction throughout. Key Qualifications: 2 years experience with computer hardware replacements. General knowledge of desktop hardware and software including basic knowledge of Microsoft applications. Basic mechanical skills and understanding of electrostatic discharge (ESD) procedures. Ability to resolve basic / non-complex problems as directed. Working Place: Lafayette, Louisiana, United States Department : Unisys

Come join our team at DIS-TRAN Steel! Our people - not our machinery - are our biggest assets. DIS-TRAN Steel's leadership team lives by our company values, modeling our culture of respect and integrity each day. We're a team that likes to have fun, but we also know how to get stuff done. DIS-TRAN Steel has an opening for a Production Support Technician at our Pineville, LA. plant. The Production Support Technician is an effective employee with a strong work ethic. This individual is efficient in the tasks he/she is doing in their department. The Production Support Technician must be capable of performing basic manual labor. This individual will manually move steel, stock, or other materials; performs general labor. Prior forklift and / or warehouse experience is preferred for this position. CORE COMPETENCIES Customer Focus Decision Quality Business Insight Drives Results Collaborates Communicates Effectively Courage Instills Trust Manages Ambiguity EXPECTATIONS Performs quality work within deadlines with or without direct supervision. Interacts professionally with other employees and customers. Works effectively as a team contributor on all assignments. Works independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations. ESSENTIAL DUTIES AND RESPONSIBILITIES Reads work orders or receives oral instructions to determine work assignments or material or equipment needs. Moves steel or other materials to and from production areas, loading docks, delivery vehicles, or containers, by hand or using trucks, cranes, or other equipment. Sorts cargo before loading and unloading. Loads and unloads cargo. Carries needed tools or supplies from storage or trucks and returns them after use. REQUIREMENTS FOR PRODUCTION SUPPORT TECHNICIAN High School Diploma or equivalent preferred. Ability to read a tape measure required. Prior forklift and / or warehouse background preferred. Capable of performing basic manual labor. Knowledge of basic hand tools. Clear Motor Vehicle Report. Regular, reliable attendance is required. As strategists, operational experts, customer advocates and team players, we all believe in the power of our people. Explore how you can become a part of our team of strength and commitment that's built to last! DIS-TRAN Steel is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. DIS-TRAN Steel is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request information regarding reasonable accommodation, contact your Human Resource Business Partner. Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c). Part of the CREST INDUSTRIES family of companies.

Thank you for your interest in The University of New Orleans. Once you start the application process, you will not be able to save your work, so you should collect all required information before you begin. The required information is listed below in the job posting. You must complete all required portions of the application and attach the required documents in order to be considered for employment. Department IT Helpdesk OperationsJob SummaryJob Description Perform all duties assigned to IT Helpdesk - Coordinator 1. Provide statewide installation, configuration, maintenance and support for state owned: Workstations, Laptops, Thin client devices, Desktop printers, Network printers, Network communication devices, Video Conferencing Equipment, Software Applications, and all associated components, peripherals, and media. Review process documentation for accuracy, update as necessary, and evaluate for potential process improvement. Train Coordinator 1 Help Desk employees and provide assistance to escalated tickets. Manage user accounts on local PCs, select servers, and Active Directory in compliance of industry standards. Record service calls in web‐based tracking system and utilize system to document ticket resolutions. Provide limited support for approved mobile devices which contain DHH's proprietary data, including, but not limited to e‐mail. Support shall be focused on ensuring that an otherwise functional device is properly configured for work related purposes. Train and assist end users on technical issues as a form of preventative maintenance. In the event of disaster, take appropriate actions to ensure continuity of operations in accordance with previously documented and Department approved plans. Travel to various sites as needed to carry out assigned duties. Identify, diagnose, and assist with resolution of network issues as related to end user problems. Manage all assigned issues being handled by other internal IT units or external contractors. Manage e‐mail accounts on the state Exchange e‐mail server and make updates to accounts as requested by end users. Conduct an annual performance evaluation for each subordinate, setting future goals and strategies. Conduct recruitment, selection, training, supervision, and professional development of assigned staff. Other tasks as directed. QUALIFICATIONS REQUIRED: Bachelor's Degree. Minimum 1 year of professional experience in IT field. Experience with Windows based operating systems including installation, system administration and troubleshooting. Excellent analytical skills, effective organizational and time management skills. Great attention to detail and follow up, and verbal/written communications skills. Excellent problem solving/troubleshooting skills. DESIRED: Advanced degree. Minimum 2 years of professional experience in IT field. Advanced knowledge of and experience with: Various hardware including PCs, laptops, and printers Active Directory, Exchange Specific computer hardware including: PCs, laptop & printers; MFPs; routers, switches and servers. Customer service experience. Professional experience with DHH information systems or programs utilized by the department. A+, Network+, HDI, MCTS, MCSE, MCITP , Strategic Planning, ITIL, Process Improvement or other relevant industry certifications. One or more years supervisory experience in technical roles. Work-related evidence of proactive, independent process and/or team improvement. Required Attachments Please upload the following documents in the Resume/Cover Letter section. Detailed resume listing relevant qualifications and experience; Cover Letter indicating why you are a good fit for the position and University of Louisiana Systems; Names and contact information of three references; Applications that do not include the required uploaded documents may not be considered. Posting Close DateThis position will remain open until filled. Note to Applicant: Applicants should fully describe their qualifications and experience with specific reference to each of the minimum and preferred qualifications in their cover letter. The search committee will use this information during the initial review of application materials. References will be contacted at the appropriate phase of the recruitment process. This position may require a criminal background check to be conducted on the candidate(s) selected for hire. As part of the hiring process, applicants for positions at the University of New Orleans may be required to demonstrate the ability to perform job-related tasks. The University of New Orleans is an Affirmative Action and Equal Employment Opportunity employer. We do not discriminate on the basis of race, gender, color, religion, national origin, disability, sexual orientation, gender identity, protected Veteran status, age if 40 or older, or any other characteristic protected by federal, state, or local law.

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

The IS Support Analyst I provides primary support services to internal users by effectively trouble-shooting, diagnosing and resolving user issues and work requests in accordance with service level agreements. Support includes issues relating to system access, hardware, application software, and basic network communication issues. Responds to telephone calls, email and team member requests for technical and applications support. Documents, tracks and monitors issues to ensure timely resolution and customer satisfaction. Responsibilities Job Function: Job Duties: * Maintains, analyzes, troubleshoots and repairs computer systems, hardware and peripherals. Documents, maintains, upgrades or replaces hardware and software systems. * Provides high-quality, consistent end user support services for all employees within FMOLHS. Troubleshoots and resolves end user issues by guiding user through corrective steps. Documents, logs, escalates, and follows up on issues with end users and sites. Coordinates with other IS areas to resolve problems if necessary. * Images, configures and deploys new hardware, software and peripherals for use on the corporate network. * Assists in the development of, and complies with, all standards regarding documentation, end user instructions, computer deployment, ticket logging, and monitoring. * Utilizes computerized support tracking system to accurately and effectively track user support statistics for adherence to SLA and to allow planning for staffing levels. * Research new developments in hardware and software and keeps abreast of the latest developments and studies involving computer-related procedures and methods. * Prepares, reviews and contributes to online support knowledgebase for FMOLHS applications and systems. Remains current with the latest trends in field of expertise by participating in ongoing training and development as directed by management. * Develops and implements data driven performance improvement methodologies. Maintains accurate records for use in evaluating organizational performance. Identifies ways of improving current services and consults with management on issues and problems. * Ensures security, integrity, and privacy of FMOLHS data in conjunction with FMOLHS policies and procedures. * Utilizes IS project management methodology and best practices to improve individual and organizational efficiency, effectiveness, and outcomes. Qualifications Experience: * 2 years' experience in database applications or PC hardware & software. * Associate's degree in IT accounts for 1 year of experience. Education: * High School graduate or equivalent Special Skills: * Experience supporting MS Office, web-based applications, and remote users. * Experience identifying and resolving hardware issues for laptops, desktops, and servers.

The IS Support Analyst I provides primary support services to internal users by effectively trouble-shooting, diagnosing and resolving user issues and work requests in accordance with service level agreements. Support includes issues relating to system access, hardware, application software, and basic network communication issues. Responds to telephone calls, email and team member requests for technical and applications support. Documents, tracks and monitors issues to ensure timely resolution and customer satisfaction. Job Function: Job Duties: * Maintains, analyzes, troubleshoots and repairs computer systems, hardware and peripherals. Documents, maintains, upgrades or replaces hardware and software systems. * Provides high-quality, consistent end user support services for all employees within FMOLHS. Troubleshoots and resolves end user issues by guiding user through corrective steps. Documents, logs, escalates, and follows up on issues with end users and sites. Coordinates with other IS areas to resolve problems if necessary. * Images, configures and deploys new hardware, software and peripherals for use on the corporate network. * Assists in the development of, and complies with, all standards regarding documentation, end user instructions, computer deployment, ticket logging, and monitoring. * Utilizes computerized support tracking system to accurately and effectively track user support statistics for adherence to SLA and to allow planning for staffing levels. * Research new developments in hardware and software and keeps abreast of the latest developments and studies involving computer-related procedures and methods. * Prepares, reviews and contributes to online support knowledgebase for FMOLHS applications and systems. Remains current with the latest trends in field of expertise by participating in ongoing training and development as directed by management. * Develops and implements data driven performance improvement methodologies. Maintains accurate records for use in evaluating organizational performance. Identifies ways of improving current services and consults with management on issues and problems. * Ensures security, integrity, and privacy of FMOLHS data in conjunction with FMOLHS policies and procedures. * Utilizes IS project management methodology and best practices to improve individual and organizational efficiency, effectiveness, and outcomes. Experience: * 2 years' experience in database applications or PC hardware & software. * Associate's degree in IT accounts for 1 year of experience. Education: * High School graduate or equivalent Special Skills: * Experience supporting MS Office, web-based applications, and remote users. * Experience identifying and resolving hardware issues for laptops, desktops, and servers.

Job Description Provides support to lenders and loan representatives by performing a variety of duties to ensure accurate loan funding and documentation. Essential Duties and Responsibilities: Communicate with the lending officer and/or loan representative to gather the necessary documents to process consumer real estate loans and small business loans. Communicate with the lending officer and loan representative and any other necessary party to schedule loan closings. Assure compliance with all consumer real estate regulations, polices, and procedures. Verify interest rate, DTI, LTV and escrow calculations Generate, review for accuracy, and Docusign/email necessary preliminary disclosures. Complete appraisal requests. Complete title search requests. Review title searches and prepare the necessary documents to perfect our desired lien position. Assist the Lender/loan representative in communicating with the customer and insurance agents to obtain adequate insurance (coverage amount, flood zone verification, named lien holder, etc.) coverage for both hazard and flood policies, if applicable, prior to closing. Generate and review all necessary documents (LaserPro documents, affidavits, etc.) prior to loan closing. Review escrow account addendums (Insurance and taxes) on the Fiserv System with initial policies for accuracy. Resolve Retail Lending Helpdesk Tickets Answer Phones and assist branch personnel inquires. Other Duties and Responsibilities: Cross-train in all areas of Retail Loan Support Perform Second Look Review of Denied and Withdrawn Retail Applications Perform Second Look Review of Mitigated Retail Applications Adherence to and support of all compliance and BSA/AML rules and regulations related to this job function. Performs other duties that may be assigned by Management. Education and Experience: High School diploma or general education degree (GED) required with a minimum of two years' banking or financial experience. Business courses from a technical school and/or college are helpful. Preferred Skills: Knowledge of operating a personal computer. Knowledge of LaserPro/ MeridianLink Lending software (Or software of this nature) Knowledge of documents related to the lending area of the bank. Must possess excellent communication and organizational skills. . Ability to handle high pressure and high volume of work. One to two years of experience operating a computer, typing/word processing, ten key calculator, printer, fax machine, and copier. Scheduling: Work schedule will vary depending upon demand but will consist of an 8-hour shift between the hours of 7:30 a.m. - 6:30 p.m., Monday through Friday. Occasional overtime may be required. Regular attendance is required. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; sit; use of hands and fingers to feel or handle equipment and files; reach with hands and arms; and talk and hear. The employee is occasionally required to climb or balance and stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus.

SMARTECH is a National Service Provider of PC , Server , and Printer maintenance and repair. If you are a highly motivated individual who is looking to work in a fast paced field service role and share our vision of providing industry-leading technical services then consider joining our team as an independent contractor ! When you partner with SMARTECH you talk to real people that want you to succeed. We offer a plethora of Dell certifications at NO COST to you. Not only are they great to hone the skills you already have, but also look great on your resume! Must have(s): Be local and/or live within 25 miles of the city/service area.Experience working with laptop hardware (specifically motherboards). Unrestricted work authorization.Valid driver's license Reliable transportation Smart phone Ability to pass a background check and drug screen. Nice to have(s):An IT related degree or technical diploma CompTIA A+ certification Please check your resume for accurate contact info including email and phone number.Please make sure all experience requirements are met and are prevalent on your resume. Working Place: Lafayette, Louisiana, United States Department : Unisys

Job DescriptionCome join our team at DIS-TRAN Steel! Our people - not our machinery - are our biggest assets. DIS-TRAN Steel's leadership team lives by our company values, modeling our culture of respect and integrity each day. We're a team that likes to have fun, but we also know how to get stuff done. DIS-TRAN Steel has an opening for a Production Support Technician at our Pineville, LA. plant. The Production Support Technician is an effective employee with a strong work ethic. This individual is efficient in the tasks he/she is doing in their department. The Production Support Technician must be capable of performing basic manual labor. This individual will manually move steel, stock, or other materials; performs general labor. Prior forklift and / or warehouse experience is preferred for this position. CORE COMPETENCIES Customer Focus Decision Quality Business Insight Drives Results Collaborates Communicates Effectively Courage Instills Trust Manages Ambiguity EXPECTATIONS Performs quality work within deadlines with or without direct supervision. Interacts professionally with other employees and customers. Works effectively as a team contributor on all assignments. Works independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations. ESSENTIAL DUTIES AND RESPONSIBILITIES Reads work orders or receives oral instructions to determine work assignments or material or equipment needs. Moves steel or other materials to and from production areas, loading docks, delivery vehicles, or containers, by hand or using trucks, cranes, or other equipment. Sorts cargo before loading and unloading. Loads and unloads cargo. Carries needed tools or supplies from storage or trucks and returns them after use. REQUIREMENTS FOR PRODUCTION SUPPORT TECHNICIAN High School Diploma or equivalent preferred. Ability to read a tape measure required. Prior forklift and / or warehouse background preferred. Capable of performing basic manual labor. Knowledge of basic hand tools. Clear Motor Vehicle Report. Regular, reliable attendance is required. As strategists, operational experts, customer advocates and team players, we all believe in the power of our people. Explore how you can become a part of our team of strength and commitment that's built to last! DIS-TRAN Steel is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. DIS-TRAN Steel is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request information regarding reasonable accommodation, contact your Human Resource Business Partner. Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c). Part of the CREST INDUSTRIES family of companies.