Support specialist jobs in Yuba City, CA - 310 jobs

AdaptHealth Opportunity - Apply Today! At AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives - out of the hospital and in their homes. We are actively recruiting in your area. If you are passionate about making a profound impact on the quality of patients' lives, please click to apply, we would love to hear from you. Intake Specialist The Intake Specialist has a broad range of responsibilities including accurate and timely data entry, understanding, and selecting inventory and services in key databases, communicating with referral sources, and appropriately utilizing technology to notate patient information/communication. Intake Specialist's schedules can vary based on the need of the branch. Job Duties: Enters referrals within allotted timeframe as established; meeting productivity and quality standards as established. Communicates with referral sources, physician, or associated staff to ensure documentation is routed to appropriate physician for signature/completion. Accurately enters referrals into appropriate system based on the type of referral obtained. Works with local branch leadership to ensure appropriate inventory/services are provided. Assists with other regional team functions, as necessary. For non-Medicaid patients communicates with patients their financial responsibility, collects payment and documents in patient record accordingly. Follows company philosophies and procedures to ensure appropriate shipping method utilized for delivery of service. Answers phone calls in a timely manner and assists caller. For non-Medicaid patients communicates with patients Responsible for reviewing medical records for non-sales assisted referrals to ensure compliance standards are met prior to a service being rendered. Must be an expert at payer guidelines and reading clinical documentation to determine qualification status and compliance for all equipment and services. Responsible for working with community referral sources to obtain compliant documentation in a timely manner to facilitate the referral process. Responsible for contacting patient when documentation received does not meet payer guidelines to provide updates and offer additional options to facilitate the referral process. Works with sales team to obtain necessary documentation to facilitate referral process as well as support referral source relationships. Must be able to navigate through multiple online EMR systems to obtain applicable documentation. Works with verification team to ensure all needs are met for both teams to provide accurate information to the patient and ensure payments. Competency, Skills and Abilities: Ability to appropriately interact with patients, referral sources and staff. Decision Making Analytical and problem-solving skills with attention to detail Strong verbal and written communication Excellent customer service and telephone service skills Proficient computer skills and knowledge of Microsoft Office Ability to prioritize and manage multiple tasks Solid ability to learn new technologies and possess the technical aptitude required to understand flow of data through systems as well as system interaction Requirements Minimum Job Qualifications: High School Diploma One (1) year work related in health care administrative, financial, or insurance customer services, claims, billing, call center or management regardless of industry is required. Exact job experience is considered any of the above tasks in a Medicare certified HME, IV or HH environment that routinely bills insurance. AdaptHealth is an equal opportunity employer and does not unlawfully discriminate against employees or applicants for employment on the basis of an individual's race, color, religion, creed, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, genetic information, or any other status protected by applicable law. This policy applies to all terms, conditions, and privileges of employment, including recruitment, hiring, placement, compensation, promotion, discipline, and termination.

Who We Are The Raley's Companies is a private, family-owned, and purpose-driven retail company headquartered in West Sacramento, CA. Since our founding in 1935, our store operations have grown to include more than 235 locations across four states and four Tribal Nations under eight well-known banners: Raley's, Bel Air, Nob Hill Foods, Raley's O-N-E Market, Bashas', Food City, AJ's Fine Foods and Bashas' Diné Market. In addition, The Raley's Companies bridges the divide between the physical and digital retail experiences through the operation of Apium Logistics, Fieldera and FieldTRUE. Built on a higher purpose, the organization and our over 21,000 employees are committed to quality offerings, exceptional service and doing right by our team members, communities, and planet. Today, the Raley's, Bel Air Markets, Nob Hill Foods and Raley's O-N-E Market banners carry on Tom's legacy of innovation by serving as more than grocery stores. Our purpose of changing the way the world eats, one plate at a time, has made Raley's a trusted source for nutrition and wellness. We strive to enhance transparency and education in the food system to help customers make more informed, healthy food choices. We also serve as the destination for the best fresh products, affordable offerings, and personalized service. Perks & Benefits Competitive compensation, paid weekly Retirement Savings Plan - 401(k) including company contributions and matching funds Tuition Reimbursement for qualified courses Scholarship opportunities for continued education Medical, dental, and vision insurance for yourself and eligible dependents Paid time off Family leave and time off Life insurance Wellness Programs (Raley's Healthy Lifestyles) Flexible Spending Account (pre-tax - commuter, childcare, and medical expenses) Health Savings Account Corporate store and discount programs (10% off groceries, free items) Discounts to amusement parks, gym memberships, mobile phone plans, etc. Employee Assistance Program (free financial, legal, and mental health services) Charitable contribution opportunity and volunteer time off and community events Pop up grocery market All you can eat fruit bar Compensation The range displayed reflects the range the company reasonably expects to pay for the position. The actual compensation offered to the selected individual(s) will depend on their relevant education, training, or experience, among other bona fide factors. Expected Minimum Pay Rate USD $24.75/Hr. Expected Maximum Pay Rate USD $31.25/Hr. Responsibilities What You Will Do As a Technical Support Specialist I, you will be part of our on-site Technical Assistance Center (TAC) Team, which is responsible for coordinating, diagnosing and troubleshooting incoming employee calls. This team of super stars provides 24-hour support services to employees with technical problems and I.T. issues involving desktop, laptop or network services connection. This is an opportunity for you to apply your knowledge of PC hardware, software, and systems and networks. Your attention to detail and customer service approach will allow you to communicate effectively to understand the problem and explain its solution. How You will Make a Difference You will provide timely resolution of problems or escalation on behalf of the internal customer to appropriate IT technical staff. Serve as the first point of contact for customers seeking technical assistance over the phone, email, or instant message. Determine and document best solutions based on the issue and details provided by the customer. Identify and escalate situations requiring urgent attention. Follow standard help desk procedures. Provide case status updates to management and end-users, and inform management of reoccurring problems. Support and maintain effective relationships with users. Develop, document and implement standard operating procedures and customer service guidelines relating to IT support. Monitor and respond to system operating errors to ensure accuracy of processing and recording. Administer help desk software. Maintain records of processing problems and actions taken to correct problems. Log events of shift, including system malfunctions and disruptions, into turnover log and create shift report for supervisor. Qualifications Who You Are You are committed to a culture of respect and inclusion, valuing others for who they are and the unique contributions they make. You like to work in a fast-paced environment You take initiative You are detail-oriented and value accuracy You demonstrate strong verbal and written communication skills You have the ability to gain alignment across a diverse stakeholder group around priorities and plans in support of key business objectives You have a strong technical background in information systems Must Haves BA/BS in Computer Science or related discipline preferred, or the equivalent combination of education and experience related to analytical and/or system support. Minimum of one (1) year of technical support experience related to analytical and/or system support, or the equivalent combination of education, training and experience. Computer literacy in helpdesk tools, spreadsheet, database, presentation, and work processing software. Basic understanding of networking concepts. Ability to organize, prioritize and manage multiple assignments, and meet tight deadlines. Demonstrated ability in customer service, accuracy of work and attention to detail. Ability to follow verbal and written instructions. Ability to work independently and in a group environment and develop and maintain effective communication and working relationships with all customers. Your flexibility and open availability is required to support our Distribution center which is open 24-hours a day, 7-days a week. Physical Demands - Employees may occasionally experience the following physical demands for extended periods of time: Work is performed in a business office environment. Occasional travel to outside locations or meetings may be required. Ability to work extended hours, as required, in support of the company's business need. Permanent residency in California or Nevada is a condition of employment for this position. This means a job offer may be denied or rescinded and, if employed, employment may be terminated if an applicant/team member ceases to reside in California or Nevada. Internal Applicants: • No disciplinary action during the past 6 months. • You must upload a resume and answer all application questions.

Overview PACE Supply is a leading distributor of plumbing, waterworks, and industrial supplies, committed to delivering exceptional products and service to our clients. We are seeking a dedicated Technical Support Specialist for our Water Meters Division to provide expert support and drive customer satisfaction in a dynamic, fast-paced environment. The Technical Support Specialist supports PACE's water meter and AMI/AMR product lines by providing technical expertise, training and customer support to utilities and contractors. This role ensures successful product implementation, troubleshooting and long-term system performance while serving as a key technical resource to our metering solutions business. Responsibilities Customer Support Excellence Promptly address inquiries, concerns, and technical issues related to division products and systems. Demonstrate a commitment to customer satisfaction, ensuring positive experiences and fostering lasting relationships. Collaborate closely with clients to understand their unique needs and preferences. Collect and analyze customer feedback and survey responses to identify areas for improvement. Product Knowledge, Troubleshooting, and Training Utilize division expertise to diagnose and resolve technical issues efficiently, demonstrating a deep understanding of product functionalities. Provide clear and concise technical guidance to customers and internal teams, ensuring optimal problem resolution and customer satisfaction. Stay updated on the latest division products, technologies, and industry trends to offer informed insights. Conduct training sessions for internal teams and clients, enhancing overall product knowledge and usage. Share insights on best practices, troubleshooting techniques, and industry advancements to empower teams with the latest information. Manufacture Liaison Act as a bridge between PACE Supply and manufacturer, fostering strong relationships and facilitating effective communication. Collaborate with internal teams to ensure seamless coordination and resolution of customer issues. Cross-Functional Collaboration Collaborate with technical and non-technical teams to exchange insights and contribute to a holistic understanding of customer needs. Facilitate communication between different departments, ensuring a coordinated approach to problem resolution and customer support. Documentation & Reporting: Maintain detailed records of customer interactions, technical issues, and solutions for future reference. Generate insightful reports on common technical problems, providing recommendations for continuous improvement and proactive issue resolution. Qualifications High school diploma (or equivalent) is preferred. A combination of education and experience providing the required skill and knowledge for successful performance of the job would qualify. A minimum of 2 years in customer service management, particularly in metering technology. Demonstrated ability to build and maintain relationships. Flexible, creative, and able to work in a dynamic fast-paced work environment. Demonstrated capacity to think “outside the box,” communicate and motivate customers on the company's products, programs, and new ideas. Proficiency in Microsoft Office, specifically Excel, Word, and PowerPoint. Excellent oral/written communication skills, including well-developed presentation skills. Preferred: Bachelor's degree in Business Administration, Marketing, related field or equivalent experience. Preferred: A minimum of 5 years' experience in AMI/AMR water metering technology. Preferred: Outstanding verbal and written communication and organization skills. Preferred: Self-motivated, able to work with minimal supervision. Preferred: Strong organizational skills and attention to detail to manage multiple tasks and deadlines effectively. PACE Supply is committed to diversity and inclusion. All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations. We also consider qualified applicants with criminal histories in accordance with employment regulations. Work Environment Pre-Employment Requirements As part of our commitment to providing a safe and secure work environment for our team members and customers, successful candidates must complete the following pre-employment requirements: Background Check: A comprehensive background check will be conducted to ensure candidates meet the necessary criteria for employment. Physical Examination: Candidates will undergo a physical examination to assess their fitness for the position's requirements. Drug Test: A drug test will be administered to ensure a drug-free workplace. Work Environment Physical Requirements: The employee is frequently required to stand, walk, reach with hands and arms, and talk or hear. Ability to lift items that weigh up to 50 lbs. regularly. This includes carrying, dragging, and walking with materials, as well as using a hand-truck. Prolonged periods of standing or sitting at a desk and working on a computer. Specific vision abilities required for this job include distance vision, peripheral vision, and depth perception. Environmental Conditions: The employee is frequently exposed to moving mechanical parts and outside weather conditions. Occasionally, the employee may be exposed to high, precarious places and vibration. The noise level in the work environment is usually moderate. Benefit Snapshot: PACE Supply is proud to be an employee-owned corporation. We offer competitive wages, career pathways of growth, and excellent benefits packages that includes medical, dental, and vision care that is available to you within the first 30 days! We also provide our employees with life insurance, sick days, holidays, vacation, two retirement programs of 401(k) and ESOP, and much more. Relocation Benefits NO Remote Availability IN MARKET REMOTE *Please note that individual total compensation for this position will be determined at the Company's sole discretion and may vary based on several factors, including but not limited to, location, skill level, years and depth of relevant experience, qualifications and other business considerations. PACE Supply is an equal opportunity employer and is committed to providing accommodations for qualified individuals with disabilities. If you require assistance or accommodation due to a disability, please contact the HR Department at **************.

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret/SCI Public Trust/Other Required: None Job Family: IT Infrastructure and Operations Job Qualifications: Skills: Monitoring Tools, Network Monitoring, Network Operations, Trouble Ticketing Certifications: None Experience: 3 + years of related experience US Citizenship Required: Yes Job Description: Network Engineer Associate Join our technology leading team of men and women that solve some of the world's most complex technical challenges. GDIT is seeking an enthusiastic Junior Network Engineer seeking to expand his/her experience in the IT field by joining our team in support of the Intelligence, Surveillance, and Reconnaissance (ISR) mission of the Airforce at Beale AFB, CA. The Network Engineering team supports the Air Forces' Distributed Common Ground System (DCGS) Processing, Exploitation, Dissemination (PED) Operations Center. Specifically, you will be providing Tier-1 Network monitoring, Operational Support, and Help Desk services across a global enterprise. Task: Network Monitoring/Help Desk Support Subtasks The contractor shall: Conduct fault management to detect, isolate, and correct abnormal network and information processing system component anomalies Monitor all nodes for operational integrity Respond to trouble calls Initiate and maintain trouble tickets and other logs to document these anomalies as well as corrective actions Populate and examine trouble and error logs for troubleshooting and capturing metrics Provide technical support to resolve the problem or escalate to the appropriate level Monitor and administer network tools for troubleshooting and metrics for trends analysis Log all network issues utilizing the 480 ISRW approved system of record for problems, errors, and maintenance in such a way to easily generate reports for trend analysis Provide technical support in data network planning, engineering, and design Report all trouble calls upon receipt to the Mission Control Center (MCC) in the Operations Center and provide hourly updates until resolution unless otherwise directed by the DOC Crew Commander Provide quarterly metrics illustrating trends and workload to the Ops Supervisor in the form of a PowerPoint presentation Knowledge, Skills and Abilities (KSAs): TS/SCI Clearance Shift work: 4 days on/3 days off (10 hr days) Minimum of three (3) years' of network operations experience Possess IAT Level II - Security Plus Certification Demonstrated knowledge of network monitoring tools US Citizenship Required Location: On Customer Site GDIT IS YOUR PLACE: 401K with company match Comprehensive health and wellness packages Internal mobility team dedicated to helping you own your career Professional growth opportunities including paid education and certifications Cutting-edge technology you can learn from #GDITPriority The likely salary range for this position is $61,402 - $74,750. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. Scheduled Weekly Hours: 40 Travel Required: Less than 10% Telecommuting Options: Onsite Work Location: USA CA Beale AFB Additional Work Locations: Total Rewards at GDIT: Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc. Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

USTECH is a global firm providing a wide-range of talent on-demand and total workforce solutions. Through the USTECH Talent Network of 100% company-owned and managed offices, we provide highly-skilled professionals whose education, skills and experience are vetted and matched to your unique hiring needs, work environment and company requirements. Our 24x7 global service delivery drives time and cost out of any recruiting and staffing process (15-30% cost reduction in most cases) across all of our services and solutions, providing you with the talent you need on-demand when, where and how you need it. Job Description Job Title : Technician, Information Systems / IT Help Desk Support Location : Woodland Hills , CA 91367 Duration : One year project Job ID : 14958 Pay rate an hour -18.00 an hour Qualifications: High School Diploma (or equivalent) with additional education preferred. IT Help Desk Support experience (application & hardware support). Technical Training & Certifications: Client Certifications. Responsibilities: Daily support of network and workstation printers Responds to customer support requests and ensures that they are resolved quickly, accurately, and professionally. Escalates problems to a technician as necessary Keeps the customer up to date on the progress of problem resolution Provides end users with detailed remote access knowledge and documents complete trouble shooting information Provides regular account updates, to include information on fleet status and performance, to the Printer Fleet Manager or Integrated Account Manager Responsible for on-site hardware & consumables inventory Responsible for printer procurement as required by the customer Responsible for printer hot swap inventory Documents and reports all fleet meter reads Maintains printer fleet tools/databases. Thanks , Asma Additional Information All your information will be kept confidential according to EEO guidelines.

GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more. Over 1 million homeowners have benefited from our simple, fast, and frictionless technology that makes the adoption of these products more affordable, accessible, and easier to understand. Thousands of professionals deploying home efficiency and solar solutions rely on GoodLeap's proprietary, AI-powered applications and developer tools to drive more transparent customer communication, deeper business intelligence, and streamlined payment and operations. Our platform has led to more than $30 billion in financing for sustainable solutions since 2018. GoodLeap is also proud to support our award-winning nonprofit, GivePower, which is building and deploying life-saving water and clean electricity systems, changing the lives of more than 1.6 million people across Africa, Asia, and South America. Position Summary: The IT Support Specialist is part of our Employee Technology Enablement team, which owns IT support, from onboarding new employees to supporting our existing employee base across the US and Mexico. As an IT Support Specialist, you need to demonstrate competent IT literacy and ability around applications and systems. You will answer technical questions, troubleshoot problems, and guide users to gain productive use of our software and systems. Goodleap is seeking candidates with both interpersonal skills and technical IT knowledge and demands an ability to manage multiple high-level tasks under pressure. Essential Job Duties & Responsibilities: * Provide assistance for items escalated to level 2 help desk support. * Answer staff questions about all company-supported hardware and software. * Provide creative solutions for difficult, complex ongoing problems. * Document problems, resolutions, and activities for future reference. * Identify, analyze, and provide preventative solutions for problematic trends. * Recommend improvements to IT operations and processes. * Apply knowledge of enterprise-level, IT best practices. * Automate to improve quality and reduce overhead. * Provide technical training and new hire orientations as required. * Participate in projects, tasks, and responsibilities including emergencies. * Perform hardware and software installations. * Maintain inventory by placing orders and tracking hardware and software. * "Own" IT by having pride in your high-quality work. * Display absolute integrity and discretion in performing support responsibilities. * Other duties as assigned. Required Skills, Knowledge & Abilities: * Good interpersonal skills, including the ability to clearly communicate with less technical individuals. * Solid knowledge of general office software: Windows 10, 11, MS Office, etc. * Knowledge of company-supported applications such as Office 365, Exchange, Active Directory, DNS, and virtual machines. * Experience with desktop hardware, software applications, operating systems, and LAN connectivity. * Experience with Office 365 integration is a plus! * Ability to learn and support new software. * Microsoft certifications are desired, but not required. * 3-5 years of professional experience. $25 - $31 an hour Additional Information Regarding Job Duties and s: Job duties include additional responsibilities as assigned by one's supervisor or other managers related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and other skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law. If you are an extraordinary professional who thrives in a collaborative work culture and values a rewarding career, then we want to work with you! Apply today! We are committed to protecting your privacy. To learn more about how we collect, use, and safeguard your personal information during the application process, please review our Employment Privacy Policy and Recruiting Policy on AI. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at ************************* Job Description Provide first level support for all end-users. Troubleshoot and resolve hardware, software and voice/data communication systems issues. Escalate calls when appropriate. Write concise, informative tickets. Follow up on all tickets in a timely manner and follow through to resolution. Qualifications SKILL SET Experience using ticketing systems, writing technical support documentation and computer proficiency with hardware and software technologies is required. Excellent customer service, verbal and written communication skills are a must. The ability to multi-task, prioritize and work under pressure are required. Must be willing to work flexible hours when appropriate. Prior customer service, call center or help desk experience is required. Additional Information Thanks & Regards Praveen K. Paila ************

The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technical support. + Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 2. + Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow. + Develop Knowledge Based Articles (KBA) and educate Tier 1 as needed. + Be available for on-call 24x7x365 ongoing application support. + Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period. + Help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well. + System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3. + Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs. + ServiceNow metrics reporting on ticket acknowledgements, resolution times and **Minimum Qualifications** + Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience. + 4-6 years of experience in information technology, systems administration or other IT related field. + Minimum of three (3) years of experience in application / infrastructure design, development, testing, or operations. + Minimum of three (3) years of experience with MSFT Azure Dev Ops, MSFT Power Platform, Power Apps, Dataverse, Power BI, Snowflake, MSFT Visual Studio, MSFT SQL Management Studio, GitHub and Agile Development Experience is desired. **Other Job Specific Skills** + Technical problem solving and implementer skills in application coding, infrastructure, or automation. + Effective communications (written and spoken). + Coordinates and tracks well across AFS and client technical and functional teams. + ServiceNow ITSM (desired not required). + ITIL (desired not required). + Data Analysis / Excel. + SQL Server Integration Services (SSIS). + T-SQL + MSFT SQL Server + Azure SQL Databases + Database Architecture + Extract, Transform and Load (ETL) data **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $87k - $115k EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

Description Help Desk Support Technician FLSA Non-Exempt QUALIFICATIONS: A+ Certification or equivalent experience Good oral and written communication skills Customer service experience (call center experience preferred) Hardware troubleshooting skills Excellent software skills Operating System experience (Windows 7) Excellent knowledge of desktops, laptops, and other common peripheral devices Experience creating and deploying disk images Knowledge and experience with hardware warranty procedures Ability to monitor computer technology service and repair Self-motivated Ability to lift up to 40 lbs up to a height of 4 feet occasionally REPORTS TO: Technology Support Manager TERMS OF EMPLOYMENT: Twelve month (261 days) with benefits provided according to Classified Agreement. ESSENTIAL JOB FUNCTIONS: Provide technical support for computer users via phone. Maintain/update work order system and communicate work order priority and status to end users. Effectively diagnose and troubleshoot malfunction of computer or network devices relating to user error, faulty hardware, or software/server/network issues. Communicate effectively with staff and students regarding maintenance of technology. Effectively diagnose and troubleshoot malfunction of hardware devices, including printers, scanners, barcode readers, digital cameras, etc. Disaggregate service-related data to discover trends and recommend process modifications for technology service. Actively monitor and report compliance with the district's technology service level agreement. OTHER JOB FUNCTIONS: Lead special technology projects as required. Attend meetings and trainings as scheduled. Other duties as assigned.

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

The County of Yolo is recruiting to fill one (1) regular, full-time position in the class of Technical Support Specialist I in the Innovation and Technology Services Department. The vacant position assists in the coordination, operation, and training of the countywide Information Services effort; assists in planning, designing, and organizing the operation of Information Technology systems and office automation products; and performs other related duties as required. The ideal candidate has strong technical and customer service skills in an enterprise IT environment, with hands-on experience providing front-line support for end users. This position requires the ability to diagnose and resolve hardware, software, and account-related issues; support desktops, laptops, mobile devices, and common business applications; and accurately document and track work through a service management system. The ideal candidate has a positive, customer service-oriented attitude, works collaboratively in a team environment, and communicates technical concepts clearly and effectively to non-technical users. This candidate models The Yolo Way by demonstrating the County's core values in support of the overall mission: Making a difference in the lives of Yolo County residents by enhancing the quality of life of our community. Visit the Yolo County website to learn more. How To Apply Interested applicants should submit a County of Yolo online employment application with attached verification of education / certification documents and complete responses to the required supplemental questions, by the listed closing date. For additional important and detailed information, see the Application & Selection Process section of this job announcement. Review the full position description by clicking here. Minimum Qualifications The minimum qualifications required for a candidate to proceed in the selection process are as follow: Education and Experience: * Sixty (60) semester units or ninety (90) quarter units, with major course work in computer science, management information systems, business or public administration or a related field, from an accredited college or university; OR * Completion of a certificate program in computer science or a closely related field AND two (2) years of technical experience in information technology systems; OR * Any combination of experience and education equaling four (4) years experience in information technology systems. License: Positions in this classification require incumbents to possess and maintain a valid California driver's license, Class C or higher, to carry out job related duties. Individuals who do not meet this requirement due to a physical or mental disability may request a reasonable accommodation. Verification of education or certification documentation must be submitted (uploaded / attached ) with the online application. See the Application & Selection Process section of this job announcement for details. Application Process It is highly recommended that you print this job bulletin for future reference. Application information must be current, concise, related to the requirements in this job announcement. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the date of your submission. See the Employment Standards section of this job announcement for a list of minimum qualifications. Incomplete applications will be disqualified. A resume may be included with your application; however, it WILL NOT substitute for the information requested on the application. Ensure that relevant information to be considered in the screening for minimum qualifications step is included within the online application system fields. Additionally, verification of education / certification, and responses to the supplemental questions must be included with your submission, as detailed below. Attachments may be submitted through the following listed methods: * By uploading / attaching to the online application * By e-mail to ******************* * By fax to ************** * By hand-delivery to 625 Court Street, Room 101, Woodland, CA 95695. Office hours are Monday through Friday, 8:00AM to 5:00PM. Please do not send originals. Copies of the required documents are acceptable. Any submitted documents will not be returned. Yolo County Human Resources is not responsible for the untimely delivery of materials sent via U.S. / specialized mail or County interoffice mail. Verification of Education: Acceptable forms of educational documentation are official / unofficial transcripts or copy of a diploma or certificate that list the student's name, institution name, field of study, and date the degree was awarded. For recent graduates who have not received proof of their degree, a letter from the registrar's office stating that all requirements for graduation have been met and listing the field of study will be sufficient proof of graduation. Applicants who possess a degree or completed coursework that is not from an accredited college or university, must submit one of the following: * A written statement from a U.S. accredited university or college that states that the applicant is qualified for entrance to a program of graduate studies for which a degree in a related field is required. * An evaluation of the applicant's degree and coursework equivalency by a private organization that provides foreign credential evaluation services. The evaluation must include a comparison of comparable U.S. courses for content, credit, and grade. All foreign transcripts or diplomas must be in English. If the institution does not provide these documents in English, the applicant will need to provide a translation which has been done by a professional agency. The County of Yolo will accept education as equivalent to U.S. accreditation from institutions that are listed as members of the International Association of Universities (IAU). You may check for your school by visiting the IAU web site (********************************************** Please Note: Foreign language documents must include a precise word-for-word English translation of all foreign language documents. It is the responsibility of each applicant to prove to the satisfaction of the County that the applicant meets the specific requirements listed on the job announcement for each specific examination. The following is a list of private organizations that provide foreign credential evaluation services. Fees range from $50 to $400 per document; processing times vary from 5-20 business days. For further information, please contact the organization(s). The County of Yolo does not endorse these business entities; this list has been developed for informational purposes only. * Educational Records Evaluation Service 601 University Ave., Suite 127, Sacramento, CA 95825 • ************** • ************ * Foreign Education Document Service P.O. Box 151739, San Diego, CA 92175 • ************** • *********************** * Center for Applied Research, Evaluation & Education, Inc. P.O. Box 18358, Anaheim, CA 92817 • ************** • **************** * Global Services Associates, Inc. 409 North Pacific Coast Highway, # 393, Redondo Beach, CA 90277 • ************** • ****************** * International Education Research Foundation Credentials Evaluation Service P.O. Box 3665, Culver City, CA 90231 • ************** • ************ Supplemental Questions: Supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. Selection Process The following is a tentative schedule of steps that will occur as part of the selection process. The selection process steps, and all listed dates, may change with or without notice. * Screen for Minimum Qualifications * Screen for Best Qualified, if applicable * Department Selection Interviews * Reference Checks * Conditional Job Offer Pending Pre-Employment Exams * Drug & Alcohol Screen * Department of Justice LiveScan * Confirmed Job Offer Screening for Best Qualified: If applicable, the applicant's education, training, experience, and responses to the supplemental questions will be evaluated to determine those applicants that are best qualified. Contact Information: For questions about the position or about employment with the County, please contact Human Resources by e-mail at ******************* or by phone at **************. Equal Employment Opportunity: It is the policy of the County of Yolo to provide equal employment opportunity for all qualified persons, regardless of sex, sexual orientation, race, color, ancestry, religious creed, national origin, physical disability (Including HIV and AIDS), mental disability, medical condition (cancer or genetic characteristics/information), age (40 or over), marital status, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state or local laws or ordinance. The County will comply with all of its obligations under State and Federal laws regarding the provision of reasonable accommodations to applicants. Reasonable testing arrangements may be made to accommodate applicants with disabilities or who are unable to attend a scheduled test due to religious reasons in accordance with the Fair Employment and Housing Act and the Americans with Disabilities Act. Please call the County of Yolo Human Resources Office at ************** at least five (5) business days prior to the scheduled test date to request accommodation. Documentation from a medical doctor, rehabilitation counselor, or other qualified professional will be required. Yolo County, a place where YOU belong! The average person spends one third of their life at work. Why not spend that time in an environment where you are seen for who you are, celebrated for the diversity you bring, and valued for your potential to contribute to an innovative and dynamic workforce? Yolo County is committed to creating and sustaining an inclusive and equitable workplace which supports and values our diverse community. Come join us! This is where YOU belong.

Mesotech International, Inc. ("Mesotech") is a rapidly growing engineering and manufacturing company in Sacramento, California that focuses on aviation related meteorological and industrial monitoring systems. With over 30 years of experience in systems design, software design, hardware design, system integration, and installation, Mesotech is an excellent place to begin or expand your career. Job Description We have multiple openings for Technical Support Specialists to staff our 24/7 helpdesk supporting US Department of Defense hardware, software, and network infrastructure. Openings are available for day, night, and swing shifts. This is a full-time, position. You will provide technical support via phone and email for equipment operating worldwide. The supported equipment includes but is not limited to servers, specialized appliances, data collection systems, sensors, and networks. This position requires a government security clearance, you must be a US citizen for consideration. Responsibilities include but are not limited to: Diagnose and resolve hardware and software issues in a timely manner. Assist in resolution of cybersecurity related issues. Remotely apply patches, updates, and fixes to fielded systems. Quickly identify and troubleshoot network issues. Manage certificates for equipment on a secure network. Provide technical support to end users and maintenance technicians via phone and email. Work closely with engineering team to resolve complex problems. Accurately enter data into ticket tracking systems and asset management systems. Work with shipping/receiving and repair staff to ensure replacement parts are tested and shipped on time. Monitor status of spare parts inventory to help prioritize ongoing support. Monitor status of tickets to ensure that all customer requests are handled in a timely manner. Report status of tickets and parts to management during weekly meetings. Adhere strictly to DoD and other relevant government regulations and protocols concerning the transport, storage, disposal, and dissemination of controlled unclassified and classified materials or information. Qualifications Minimum Qualifications: US citizen with the ability to obtain a Secret security clearance Associate's degree in IT or related field 2+ years of experience in technical support Ability to obtain DoD 8570 baseline certification to include at least one of the following: CCNA-Security, CySA+, GICSP, GSEC, Security+ CE, CND, or SSCP. Fluent in written and spoken English. Preferred Qualifications: Bachelor's degree in related technical field. Experience in cybersecurity field Active Secret security clearance. Work experience on DoD contracts and maintaining equipment on DoD networks. Additional Information Mesotech offers a comprehensive and generous benefits program including health insurance, PTO, and 401k. The base pay range for this position is $22 - $38 per hour DOE. Mesotech is an equal opportunity employer.

Mesotech International, Inc. ("Mesotech") is a rapidly growing engineering and manufacturing company in Sacramento, California that focuses on aviation related meteorological and industrial monitoring systems. With over 30 years of experience in systems design, software design, hardware design, system integration, and installation, Mesotech is an excellent place to begin or expand your career. Job Description We have multiple openings for Technical Support Specialists to staff our 24/7 helpdesk supporting US Department of Defense hardware, software, and network infrastructure. Openings are available for day, night, and swing shifts. This is a full-time, position. You will provide technical support via phone and email for equipment operating worldwide. The supported equipment includes but is not limited to servers, specialized appliances, data collection systems, sensors, and networks. This position requires a government security clearance, you must be a US citizen for consideration. Responsibilities include but are not limited to: Diagnose and resolve hardware and software issues in a timely manner. Assist in resolution of cybersecurity related issues. Remotely apply patches, updates, and fixes to fielded systems. Quickly identify and troubleshoot network issues. Manage certificates for equipment on a secure network. Provide technical support to end users and maintenance technicians via phone and email. Work closely with engineering team to resolve complex problems. Accurately enter data into ticket tracking systems and asset management systems. Work with shipping/receiving and repair staff to ensure replacement parts are tested and shipped on time. Monitor status of spare parts inventory to help prioritize ongoing support. Monitor status of tickets to ensure that all customer requests are handled in a timely manner. Report status of tickets and parts to management during weekly meetings. Adhere strictly to DoD and other relevant government regulations and protocols concerning the transport, storage, disposal, and dissemination of controlled unclassified and classified materials or information. Qualifications Minimum Qualifications: US citizen with the ability to obtain a Secret security clearance Associate's degree in IT or related field 2+ years of experience in technical support Ability to obtain DoD 8570 baseline certification to include at least one of the following: CCNA-Security, CySA+, GICSP, GSEC, Security+ CE, CND, or SSCP. Fluent in written and spoken English. Preferred Qualifications: Bachelor's degree in related technical field. Experience in cybersecurity field Active Secret security clearance. Work experience on DoD contracts and maintaining equipment on DoD networks. Additional Information Mesotech offers a comprehensive and generous benefits program including health insurance, PTO, and 401k. The base pay range for this position is $22 - $38 per hour DOE. Mesotech is an equal opportunity employer.

Visions In Education is one of the most established TK-12 public charter schools serving northern California. We provide high-quality educational programs for students and families seeking alternatives to the traditional public school setting. Visions In Education has successfully supported students and families for over 25 years and is a growing, thriving organization. Our success is rooted in hiring the most qualified teachers and staff, and helping them acquire the skills and knowledge they need to succeed. We have a dynamic and cohesive team and many of our staff have been at Visions for over 15 years. Visions In Education provides competitive salaries, a generous medical/dental/vision benefits package as well as STRS/PERS retirement contributions. Our students and families choose Visions as their school because we provide outstanding teachers, personalized learning plans, enrichment opportunities, standards-based curriculum choices, and effective student support systems and technologies to help them achieve their educational goals. We are a tuition-free, WASC-accredited (Western Association of Schools and Colleges) public charter school that provides a rigorous standards-based education to Home School students (TK-8), Online Middle School students (7 & 8), and Independent Study High School students (9-12), including our University Prep Early College High School program serving 7,500 students across our nine-county service area, making us one of the largest and most stable charter schools in the Sacramento Valley region. See attachment on original job posting * Two (2) years experience with any combination of education, training and experience supporting computer operations and/or maintenance of desktop peripherals, word-processing, spreadsheet, technology support, and telecommunications that demonstrates the ability to perform the duties and responsibilities as described in . - Charter School/School experience a plus - Technology certification and/or applicable coursework desired REQUIRED: Bilingual Russian/Ukrainian with ability to translate and interpret in an educational setting (language assessment will be required prior to hire) Please include a cover letter, resume, and two letters of reference (if available). Please state clearly in your cover letter your experience that qualifies you for this position and why you want to work for Visions In Education Charter School. This position will require the candidate to lift 30 pounds on occasion and move heavy technology equipment. Please only apply if you can meet the lifting requirement. LETTERS OF RECOMMENDATION ARE NOT NECESSARY AND WILL NOT BE ACCEPTED FOR INTERNAL CANDIDATES. Please include the following in your application: * Two (2) years experience with any combination of education, training and experience supporting computer operations and/or maintenance of desktop peripherals, word-processing, spreadsheet, technology support, and telecommunications that demonstrates the ability to perform the duties and responsibilities as described in job description. - Charter School/School experience a plus - Technology certification and/or applicable coursework desired REQUIRED: Bilingual Russian/Ukrainian with ability to translate and interpret in an educational setting (language assessment will be required prior to hire) Please include a cover letter, resume, and two letters of reference (if available). Please state clearly in your cover letter your experience that qualifies you for this position and why you want to work for Visions In Education Charter School. This position will require the candidate to lift 30 pounds on occasion and move heavy technology equipment. Please only apply if you can meet the lifting requirement. LETTERS OF RECOMMENDATION ARE NOT NECESSARY AND WILL NOT BE ACCEPTED FOR INTERNAL CANDIDATES. Please include the following in your application: * Letter of Introduction * Resume Comments and Other Information For questions or more information regarding this position please email *****************. Visions In Education is an equal employment opportunity employer and is committed to complying with all applicable laws providing equal employment opportunities. As such, Visions makes employment decisions, including, but not limited to, hiring, recruiting, firing, promotion, demotion, training, compensation, qualifications/job requirements, on the basis of merit and/or business necessity. Employment decisions are based on an individual's qualifications as they relate to the job under consideration pursuant to legitimate business purposes. Visions In Education is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. For concerns/questions, contact the Title IX Coordinator or Section 504 Coordinator: Donna Glenn, Director of Human Resources, Title IX Coordinator *****************, ************, Matthew Patterson, Director of Student Services, Section 504 Coordinator, ********************, ************.

Who We Are The Raley's Companies is a private, family-owned, and purpose-driven retail company headquartered in West Sacramento, CA. Since our founding in 1935, our store operations have grown to include more than 235 locations across four states and four Tribal Nations under eight well-known banners: Raley's, Bel Air, Nob Hill Foods, Raley's O-N-E Market, Bashas', Food City, AJ's Fine Foods and Bashas' Diné Market. In addition, The Raley's Companies bridges the divide between the physical and digital retail experiences through the operation of Apium Logistics, Fieldera and FieldTRUE. Built on a higher purpose, the organization and our over 21,000 employees are committed to quality offerings, exceptional service and doing right by our team members, communities, and planet. Today, the Raley's, Bel Air Markets, Nob Hill Foods and Raley's O-N-E Market banners carry on Tom's legacy of innovation by serving as more than grocery stores. Our purpose of changing the way the world eats, one plate at a time, has made Raley's a trusted source for nutrition and wellness. We strive to enhance transparency and education in the food system to help customers make more informed, healthy food choices. We also serve as the destination for the best fresh products, affordable offerings, and personalized service. Perks & Benefits * Competitive compensation, paid weekly * Retirement Savings Plan - 401(k) including company contributions and matching funds * Tuition Reimbursement for qualified courses * Scholarship opportunities for continued education * Medical, dental, and vision insurance for yourself and eligible dependents * Paid time off * Family leave and time off * Life insurance * Wellness Programs (Raley's Healthy Lifestyles) * Flexible Spending Account (pre-tax - commuter, childcare, and medical expenses) * Health Savings Account * Corporate store and discount programs (10% off groceries, free items) * Discounts to amusement parks, gym memberships, mobile phone plans, etc. * Employee Assistance Program (free financial, legal, and mental health services) * Charitable contribution opportunity and volunteer time off and community events * Pop up grocery market * All you can eat fruit bar Compensation The range displayed reflects the range the company reasonably expects to pay for the position. The actual compensation offered to the selected individual(s) will depend on their relevant education, training, or experience, among other bona fide factors. Expected Minimum Pay Rate USD $24.75/Hr. Expected Maximum Pay Rate USD $31.25/Hr. Responsibilities What You Will Do As a Technical Support Specialist I, you will be part of our on-site Technical Assistance Center (TAC) Team, which is responsible for coordinating, diagnosing and troubleshooting incoming employee calls. This team of super stars provides 24-hour support services to employees with technical problems and I.T. issues involving desktop, laptop or network services connection. This is an opportunity for you to apply your knowledge of PC hardware, software, and systems and networks. Your attention to detail and customer service approach will allow you to communicate effectively to understand the problem and explain its solution. How You will Make a Difference You will provide timely resolution of problems or escalation on behalf of the internal customer to appropriate IT technical staff. Serve as the first point of contact for customers seeking technical assistance over the phone, email, or instant message. Determine and document best solutions based on the issue and details provided by the customer. Identify and escalate situations requiring urgent attention. Follow standard help desk procedures. Provide case status updates to management and end-users, and inform management of reoccurring problems. Support and maintain effective relationships with users. Develop, document and implement standard operating procedures and customer service guidelines relating to IT support. Monitor and respond to system operating errors to ensure accuracy of processing and recording. Administer help desk software. Maintain records of processing problems and actions taken to correct problems. Log events of shift, including system malfunctions and disruptions, into turnover log and create shift report for supervisor. Qualifications Who You Are You are committed to a culture of respect and inclusion, valuing others for who they are and the unique contributions they make. You like to work in a fast-paced environment You take initiative You are detail-oriented and value accuracy You demonstrate strong verbal and written communication skills You have the ability to gain alignment across a diverse stakeholder group around priorities and plans in support of key business objectives You have a strong technical background in information systems Must Haves * BA/BS in Computer Science or related discipline preferred, or the equivalent combination of education and experience related to analytical and/or system support. * Minimum of one (1) year of technical support experience related to analytical and/or system support, or the equivalent combination of education, training and experience. * Computer literacy in helpdesk tools, spreadsheet, database, presentation, and work processing software. Basic understanding of networking concepts. * Ability to organize, prioritize and manage multiple assignments, and meet tight deadlines. Demonstrated ability in customer service, accuracy of work and attention to detail. * Ability to follow verbal and written instructions. * Ability to work independently and in a group environment and develop and maintain effective communication and working relationships with all customers. Your flexibility and open availability is required to support our Distribution center which is open 24-hours a day, 7-days a week. Physical Demands - Employees may occasionally experience the following physical demands for extended periods of time: * Work is performed in a business office environment. * Occasional travel to outside locations or meetings may be required. * Ability to work extended hours, as required, in support of the company's business need. Permanent residency in California or Nevada is a condition of employment for this position. This means a job offer may be denied or rescinded and, if employed, employment may be terminated if an applicant/team member ceases to reside in California or Nevada. Internal Applicants:• No disciplinary action during the past 6 months.• Your current leader must recommend that you apply for this position and provide endorsement upon request from HR.• You must upload a resume and answer all application questions.

Greenberg Traurig (GT), a global law firm with locations across the world in 15 countries, has an exciting employment opportunity for you. We offer competitive compensation and an excellent benefits package, along with the opportunity to work within an innovative and collaborative environment. This role will be based in our Sacramento office, on a hybrid basis. Regular in-office presence is required at a minimum of three days a week with our core days being Tuesday through Thursday. We may also require in-office presence for team meetings, training opportunities, and relationship building. This role reports to the Talent Services Manager. Position Summary This position provides high-level secretarial and administrative support to five or more attorneys. Candidate should also be flexible to work overtime as needed. The ideal candidate possesses strong problem-solving and decision-making abilities, ensuring efficiency and accuracy in every task. With a dedicated work ethic and a can-do attitude, you will take initiative and approach challenges with confidence and resilience. Excellent communication skills are essential for collaborating effectively across teams and delivering exceptional client service. If you are someone who demonstrate initiatives, adaptability, and innovation, we invite you to join our team. Key Responsibilities Handles scheduling and travel arrangements. Schedules court appearances, depositions, arbitrations, mediations, client meetings and conference calls; arranges business itineraries and coordinates lawyers' travel arrangements; processes travel reimbursement, maintains calendar and due dates for lawyers as required Sorts, reads and annotates incoming mail and documents as required . Types and composes general correspondence, memos, legal documents, faxes, reports, etc. from various sources. Responsible for accuracy and clarity of final copy. Ensures that all correspondence or other documentation is dispatched in a timely manner (via mail, messenger, express delivery services, etc.) Prepares draft documents such as briefs, complaints, motions, subpoenas, summonses, using firm templates and information from attorneys. Prepares motion binders and special working binders Coordinates multi-document filings in Federal, Circuit and State courts, including E-filings Establishes and maintains filing and records, in both hard copy and electronic formats. Oversees and conducts document reviews; prepares documentation regarding criteria changes; tracks and reports on review progress and results Performs analytical tasks, including preparing witness interview memoranda, reviewing and summarizing documents and deposition and court transcripts and creating and using substantive coding tools Performs and oversees proof reading of briefs and other legal documents Assists with trial preparation, including creating trial notebooks, identifying and organizing exhibits, coordinating witness schedules, maintaining trial calendars and communicating effectively with opposing counsel and courtroom staff Assists with other department activities as needed, and performs additional duties and responsibilities as assigned Qualifications Skills & Competencies Proficiency with rules for court document filings Comprehension of a variety of legal court documents, including complaints, answers, rulings, judgments, affidavits, motions, appeals, table of contents/authorities, subpoenas, court dockets, reports, memos and correspondence Strong ability to maintain high standards, use good judgment and seek out ways to contribute and anticipate needs Strong attention to detail, organizational skills and ability to manage time effectively Excellent interpersonal skills, communication skills and the ability to collaborate well in a team Position also requires the ability to work under pressure to meet strict deadlines. Education & Prior Experience Bachelor's Degree or equivalent experience preferred Minimum 2 years of experience as a legal secretary/assistant, working in a litigation or labor and employment law practice Technology Computer proficiency in Microsoft Office Suite applications including Word, PowerPoint, Excel and Outlook, as well as document management and other office technologies, expertise in e-filing Exceptional computer skills with the ability to learn new software applications quickly The expected pay range for this position is: $35.08 to $46.63 per hour Actual pay will be adjusted based on experience, location, and other job-related factors permitted by law. Full time employees may be eligible for a discretionary bonus, health insurance with an optional HSA, short term disability, long term disability, dental insurance, vision care, life insurance, Healthcare and Dependent Care Flexible Spending Accounts, 401K, vacation, sick time, and an employee assistance program. Additional voluntary programs include: voluntary accident insurance, voluntary life, voluntary disability, voluntary long term care, voluntary critical illness and cancer insurance and pet insurance. Commuter and Transit programs may also be available in certain markets. GT is an EEO employer with an inclusive workplace committed to merit-based consideration and review without regard to an individual's race, sex, or other protected characteristics and to the principles of non-discrimination on any protected basis.

Job DescriptionDescription: Golden Valley Bank is currently seeking an IT Support Specialist II to support and maintain all the Bank's technology systems including; pc and laptop hardware, installed software and cloud solutions, networking equipment and any other technology, to ensure functionality and meet business needs. The IT Support Specialist II reports directly to the Director of IT. The ideal candidate will participate in research and development to continually improve the Banks systems. They will provide support to end-users and resolve computer system, hardware, and software issues and will be responsible for leading IT related projects as assigned. Possession of one (1) or more technical certifications from Microsoft and/or CompTIA is highly desirable. Responsibilities include but are not limited to: · Provide technical support to end-users to support absolutely outstanding customer service (AOCS). · Install, configure, and maintain computer hardware and software. · Monitor system performance, troubleshoot issues, and respond to system outages. · Ensure system security and manage user accounts and access to systems. · Collaborate with IT team and departments to resolve issues and improve system performance. · Partner with technology service providers to resolve technical support issues. · Serve as administrator for assigned applications and programs. · Recommend new technology to enhance operations and internal efficiencies. · Monitor IT systems and application security. · Leads in all phases of Hardware and Software Development Life Cycle. · Test and evaluate new hardware and software. · Perform routine/scheduled audits of IT systems and business applications. · Train employees as it relates to technological needs. Requirements: Candidates will possess the following qualities: · Proficient knowledge of Microsoft Office/Microsoft 365. · Proven support knowledge of computers and servers, including hardware, software, operating, cloud-based technologies. · Strong analytical and problem-solving skills with the ability to actively listen. · Excellent organizational skills, with the ability to prioritize work. · Excellent customer service skills. · Ability to be self-directed and make independent decisions. · Necessity to maintain confidentiality of sensitive information. Education and Experience: High School diploma or equivalent. Bachelor's degree with emphasis on Information Systems, Information Technology, or Computer Science preferred. Three (3) to Five (5) years of experience related to the duties and responsibilities specified above. Possession of technical certifications from Microsoft and/or CompTIA are a plus.

Under the direction of the assigned supervisor/manager, coordinate student success and support related programs, components and activities; assist in the planning, implementation and delivery of support programs and services associated with the college plans. For a detailed job description for this Los Rios Classified Employees Association (White Collar) posting click here. Typical Duties Oversee one or more college student support programs; provide coordination and planning for assigned program activities and events; and assist in conducting program review and strategic planning for the assigned college programs; ensuring compliance with and implementation of student services related regulations, policies, and procedures; gather and maintain data and statistical information in an effort to ensure appropriate services are provided to students in compliance with district and state regulations, policies, and procedures; participate in recommending and monitoring systems to provide and track support services to students; budget development and coordination and preparation of the required state and district reports; attend college, district, and department meetings in an effort to assist in ensuring coordination of support services and follow-up activities; communicate with and advise students to move them through the Steps to Success and core services of assessment and educational planning; assist students in their academic career by providing them referrals and resources to meet their educational and vocational career objectives; present activities to connect students to college programs and services; develop, coordinate and conduct workshops and activities, including subjects such as entering students coming directly from high school, students transferring to a four year university, financial literacy and other related subjects; assist in planning and coordinating follow-up and retention activities for at-risk students including those on probation and dismissal; prepare appropriate forms of communication regarding career education events, activities, programs, and initiatives for dissemination to college personnel and students; assist with the development and presentation of professional development activities for faculty and staff to support student success; assist in the recruitment, training and oversight of temporary employees; perform related duties as assigned. Minimum Qualifications EXPERIENCE: Two years of related experience in student services on a college campus or in a community agency that provides comparable services to students or diverse community members. EDUCATION: Completion of a Bachelor's degree from an accredited college or university, in an area related to the assignment. NOTE: Additional qualifying experience may be substituted for up to two years of the required education on a year-for-year basis. Have an equity-minded focus, responsiveness, and sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students, including those with physical or learning disabilities as it relates to differences in learning styles; and successfully foster and support an inclusive educational and employment environment. (Experience Requirement: One year of experience is equal to 12 months of experience at 40 hours per week. Applicable part-time experience will be converted to the full-time equivalent for purposes of meeting the experience requirement. Education Requirement: One year of education is equal to 30 semester units.) Education must be from an accredited institution. Application Instructions Before You Apply: Follow the steps below to ensure your application is complete and ready for review. Applicants not following the guidelines below may be disqualified. Do not submit additional materials not requested or you may be disqualified. Required Application Documents: Applicants must submit the following * A Los Rios Community College District Application * Letter of Interest * Resume Additional Instructions: * Only information listed on the application and transcripts (if requested) will be used to verify Minimum Qualifications. * Applications stating "see resume" will be disqualified. * Applications missing any required documentation will be disqualified.

TITLE: MEMBER BENEFICIARY SUPPORT ADVOCATE - SPECIALISTSTATUS: NON-EXEMPTREPORT TO: SUP - MEMBER BENEFICIARY SUPPORT & ESCHEATMENTDEPARTMENT: DEPOSIT ACCOUNT SERVICING JOB CODE: 11618 PAY RANGE: $25.40 - $27.00 HOURLY GENERAL DESCRIPTION: As an experienced Member Beneficiary Support Advocate - Specialist, you will be responsible for supporting deceased staff in conjunction with supporting project improvements. This position requires an advanced level of knowledge about complex deceased processing and collaboration with cross-functional teams. Your primary role will involve verifying documentation, to ensure everything is in place prior to approving disbursement for deceased accounts in compliance with established policies and regulatory requirements. This experienced level position plays a crucial role in driving and implementing digital innovation and being a key participant with system validations. Responsible for effectively managing work queues, prioritizing tasks, and ensuring the completion of daily quality control checks to maintain the highest standards of accuracy and efficiency. The Member Beneficiary Support Advocate - Specialist should be well versed and understand financial regulations and the ability to navigate complex situations with professionalism and compassion. Additionally, the role will involve collaborating with legal and compliance to ensure adherence to industry standards and diligently safeguard the best interests of the credit union, ensuring prudent financial practices and strategic decision-making. This role requires you to have a cross knowledge of Dormant account handling and the Escheatment process. Provide phone cover for incoming calls when volume exceeds normal levels. TASKS, DUTIES, FUNCTIONS: Verification and Documentation: Display meticulous attention to detail and ensure all pertinent documents are accounted for that pertain to the deceased case. Interpret probate, letters of testamentary and trust documents. Legal Coordination: Collaborate with legal representatives, with next of kin, and other relevant parties to confirm necessary documentation is obtained and accurate prior to approving disbursement and account closure. Regulatory Compliance: Maintain a thorough understanding of state and federal laws and regulations related to credit union compliance, including bank secrecy and anti-money laundering laws appropriate to the position. Record-Keeping: Maintain detailed procedures and current forms related to deceased accounts. Review daily reporting to effectively manage queues and reassign work as needed. Communication: Keeping all relevant stakeholders informed about the progress of the cases, providing clear and transparent communication. Dormant and Escheatment: Has a firm understanding of the dormant and escheatment process and state law requirements. Assist with making outbound calls to unite individuals with funds and reduce escheatment volumes. Work Assignments: Manages daily reporting and queue management that includes phone responsibilities and mail distribution. Closure Process: Accurately document actions taken, and outcomes achieved for continuous improvement when settling an account. Perform 2nd line monitoring to ensure policy guidelines are followed. Problem Resolution: Take ownership and resolve complex issues with tact and diplomacy. Training and Development: Stay informed about industry's best practices and lead training sessions to help develop peers and ensure they are equipped with the knowledge to meet organizational goals. Digital Expectation: Identify and create digital opportunities for faster, easier account resolution. Remain involved with organizational changes that include technology-driven strategies to enhance the deceased process. Engagement Participation: Encourage an inclusive environment that values diverse perspectives and backgrounds that align with Golden 1's mission, vision, and core values. PHYSICAL SKILLS, ABILITIES, AND EXERTION UTILIZED IN THE PERFORMANCE OF THESE TASK: Proficient in using relevant computer applications and software. Proven ability to analyze situations, identify issues, and implement effective solutions. Familiarity with industry trends and a proactive approach to process improvement. High levels of empathy and sensitivity, recognizing the emotional nature of deceased account processing and the need for compassionate communication when interacting with grieving family members. ORGANIZATIONAL CONTACTS & RELATIONSHIPS: INTERNAL:Ability to collaborate and work effectively with cross- functional teams and internal stakeholders, Including compliance and legal. EXTERNAL: Interact with outside council, Public Administrator, account holder of interest as well as third-party agencies when obtaining information relevant to the deceased case. QUALIFICATIONS: EDUCATION:Minimum of a high school diploma or equivalent. A bachelor's degree in finance, accounting, business administration or 3 years in a related field is preferred. EXPERIENCE: 4 years of experience in complex deceased account processing within the financial services industry, demonstrating a deep understanding of the intricacies and sensitivity involved in managing such accounts. 3 years of experience with Escheatment and Dormant accounts laws and state regulations. 5 years of experience in member service with a strong background in operational knowledge in the financial industry. Demonstrate leadership to guide a team effectively. Advanced knowledge of legal considerations related to deceased accounts, estate planning, probate processes, and other relevant relationships. Strong understanding of escheat laws governing dormant accounts and unclaimed property. KNOWLEDGE / SKILLS: Certification on deceased account handling or experience and skills as a deceased account processor well equipped to handle the complexities and challenges associated with this role. In-depth knowledge in Escheatment and Dormant regulations governing property at the federal, state, and local levels. Ability to interpret trust and court documents to ensure accurate and compliant estate handling, demonstrating legal comprehension. Understand small estate affidavit thresholds. Advanced problem-solving skills and timely responses. Ability to navigate and resolve conflicts with discretion and professionalism, particularly in emotionally challenging situations. Proficient in using systems, databases, and other relevant technologies. Independent self- motivated worker who takes initiative without need of supervision. The ability to adapt to changes in the work environment or unexpected challenges. Analyze situations and make critical informed decisions and think strategically. PHYSICAL REQUIREMENTS: Prolonged sitting throughout the workday with occasional mobility required. Corrected vision within the normal range. Hearing within normal range. A device to enhance hearing will be provided if needed. Occasional movements throughout the department daily to interact with staff, accomplish tasks, etc. Extensive PC data entry and processing throughout the workday. LICENSES / CERTIFICATIONS: Possess a valid California driver's license. Escheatment and Dormant Certification. Certification specific to deceased account management. THIS PROVIDES AN OVERVIEW OF THE GENERAL SCOPE AND LEVEL OF WORK EXPECTED TO BE PERFORMED, BUT IT IS NOT AN EXHAUSTIVE LIST OF ALL DUTIES OR RESPONSIBILITIES ASSOCIATED WITH THE POSITION. THE CREDIT UNION RESERVES THE RIGHT TO MODIFY, ADD, OR REMOVE DUTIES AS NEEDED WITHOUT ADVANCE NOTICE. EMPLOYEES MAY BE REQUIRED TO PERFORM ADDITIONAL TASKS AND DUTIES AS DIRECTED BY THEIR SUPERVISOR, PROVIDED SUCH TASKS ARE WITHIN THE EMPLOYEE'S KNOWLEDGE, SKILLS, AND ABILITIES, OR CAN BE PERFORMED WITH REASONABLE TRAINING. NOTHING IN THIS JOB DESCRIPTION ALTERS THE AT-WILL EMPLOYMENT RELATIONSHIP OR LIMITS THE CREDIT UNION'S RIGHT TO ASSIGN OR REASSIGN DUTIES AND RESPONSIBILITIES TO THIS POSITION AT ANY TIME. REV. 10/24/2025