Explore jobs
Find specific jobs
Explore careers
Explore professions
Best companies
Explore companies
The differences between technology coordinators and technical support specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a technology coordinator and a technical support specialist. Additionally, a technology coordinator has an average salary of $70,052, which is higher than the $48,667 average annual salary of a technical support specialist.
The top three skills for a technology coordinator include customer service, technical support and data entry. The most important skills for a technical support specialist are customer service, technical support, and troubleshoot.
| Technology Coordinator | Technical Support Specialist | |
| Yearly salary | $70,052 | $48,667 |
| Hourly rate | $33.68 | $23.40 |
| Growth rate | 10% | 10% |
| Number of jobs | 117,838 | 157,425 |
| Job satisfaction | - | 4.6 |
| Most common degree | Bachelor's Degree, 61% | Bachelor's Degree, 50% |
| Average age | 42 | 42 |
| Years of experience | 2 | 2 |
A technology coordinator is responsible for maintaining the organization's technology systems infrastructure, ensuring the efficiency of computer systems to meet project deliverables, and prevent delays in business operations. Technology coordinators evaluate new technology systems, studying its schematics and specifications, running diagnostic tests, and perform troubleshooting for inconsistencies and guide end-users for the system processes. They update the system's features for optimal performance, keeping the costs within the budget goals, and develop initiatives to research on current trends. A technology coordinator must have excellent technical skills, identifying technological opportunities to meet the customers' demands and increase profits.
A technical support specialist is responsible for assisting customer's and businesses' concerns and system issues by performing troubleshooting and remote solutions. These specialists must have extensive knowledge of system applications, including software and hardware database to handle complex processes that might affect the end user's experience or the business' daily operations. Technical support specialists should maintain excellent communication skills to guide the client and business on solving network problems. They must also document concerns and progress promptly for reference and quality checks.
Technology coordinators and technical support specialists have different pay scales, as shown below.
| Technology Coordinator | Technical Support Specialist | |
| Average salary | $70,052 | $48,667 |
| Salary range | Between $48,000 And $101,000 | Between $30,000 And $76,000 |
| Highest paying City | Atlanta, GA | San Francisco, CA |
| Highest paying state | Maryland | New Jersey |
| Best paying company | McKinsey & Company Inc | Meta |
| Best paying industry | Manufacturing | Finance |
There are a few differences between a technology coordinator and a technical support specialist in terms of educational background:
| Technology Coordinator | Technical Support Specialist | |
| Most common degree | Bachelor's Degree, 61% | Bachelor's Degree, 50% |
| Most common major | Business | Computer Science |
| Most common college | Stanford University | Stanford University |
Here are the differences between technology coordinators' and technical support specialists' demographics:
| Technology Coordinator | Technical Support Specialist | |
| Average age | 42 | 42 |
| Gender ratio | Male, 60.7% Female, 39.3% | Male, 75.4% Female, 24.6% |
| Race ratio | Black or African American, 11.1% Unknown, 5.4% Hispanic or Latino, 15.9% Asian, 10.6% White, 56.7% American Indian and Alaska Native, 0.4% | Black or African American, 11.7% Unknown, 5.4% Hispanic or Latino, 16.2% Asian, 11.3% White, 55.0% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 11% | 11% |