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Telemarketing representative vs sales representative

The differences between telemarketing representatives and sales representatives can be seen in a few details. Each job has different responsibilities and duties. Additionally, a sales representative has an average salary of $56,591, which is higher than the $28,116 average annual salary of a telemarketing representative.

The top three skills for a telemarketing representative include customer service, telephone calls and outbound calls. The most important skills for a sales representative are sales process, product knowledge, and customer service.

Telemarketing representative vs sales representative overview

Telemarketing RepresentativeSales Representative
Yearly salary$28,116$56,591
Hourly rate$13.52$27.21
Growth rate6%4%
Number of jobs101,406205,456
Job satisfaction-4.33
Most common degreeHigh School Diploma, 35%Bachelor's Degree, 54%
Average age3747
Years of experience-4

Telemarketing representative vs sales representative salary

Telemarketing representatives and sales representatives have different pay scales, as shown below.

Telemarketing RepresentativeSales Representative
Average salary$28,116$56,591
Salary rangeBetween $17,000 And $45,000Between $33,000 And $94,000
Highest paying City-Boston, MA
Highest paying state-Massachusetts
Best paying company-Google
Best paying industry-Pharmaceutical

Differences between telemarketing representative and sales representative education

There are a few differences between a telemarketing representative and a sales representative in terms of educational background:

Telemarketing RepresentativeSales Representative
Most common degreeHigh School Diploma, 35%Bachelor's Degree, 54%
Most common majorBusinessBusiness
Most common college-SUNY College of Technology at Alfred

Telemarketing representative vs sales representative demographics

Here are the differences between telemarketing representatives' and sales representatives' demographics:

Telemarketing RepresentativeSales Representative
Average age3747
Gender ratioMale, 37.3% Female, 62.7%Male, 58.1% Female, 41.9%
Race ratioBlack or African American, 17.8% Unknown, 3.5% Hispanic or Latino, 17.8% Asian, 3.9% White, 56.1% American Indian and Alaska Native, 0.9%Black or African American, 3.9% Unknown, 3.7% Hispanic or Latino, 14.5% Asian, 5.2% White, 72.5% American Indian and Alaska Native, 0.2%
LGBT Percentage11%6%

Differences between telemarketing representative and sales representative duties and responsibilities

Telemarketing representative example responsibilities.

  • Conduct telephone sales and interviews, compile and enter information into database, manage documents and insure customer satisfaction.
  • Complete numerous telemarketing calls for political campaigns and credit card companies, consistently hitting call and donation quotas.
  • Monitor telemarketing representatives telephone conversations with customers.
  • Verify medicaid waive eligibility for non-emergency transportation.
  • Make calls to existing Comcast customers for upgrades on their cable packages.
  • Up saleing customers of comcast from a double play program to a triple play program.
  • Show more

Sales representative example responsibilities.

  • Manage prospective leads and existing accounts through a CRM platform to accurately forecast revenue and develop long-term business partnerships.
  • Manage and create all content distribute via various social media outlets: Facebook, twitter, feedback blogs, etc.
  • Search for procurement contracts, attend trade shows, design flyers, postcards, etc.
  • Utilize POS sales software to maintain monetary sales information produce reports for organizational review.
  • Develop and maintain business relationships with businesses and policyholders using establish methods such as customer relationship management CRM.
  • Handle administrative and sales duties as Jr.
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Telemarketing representative vs sales representative skills

Common telemarketing representative skills
  • Customer Service, 17%
  • Telephone Calls, 15%
  • Outbound Calls, 14%
  • Telemarketing, 14%
  • Cold Calls, 6%
  • Credit Card, 6%
Common sales representative skills
  • Sales Process, 9%
  • Product Knowledge, 9%
  • Customer Service, 7%
  • CRM, 6%
  • Business Development, 6%
  • Sales REP, 5%