Terminal clerk vs control clerk

The differences between terminal clerks and control clerks can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a terminal clerk and a control clerk. Additionally, a terminal clerk has an average salary of $36,854, which is higher than the $33,365 average annual salary of a control clerk.

The top three skills for a terminal clerk include direct calls, computer system and schedule appointments. The most important skills for a control clerk are data entry, access database, and office equipment.

Terminal clerk vs control clerk overview

	Terminal Clerk	Control Clerk
Yearly salary	$36,854	$33,365
Hourly rate	$17.72	$16.04
Growth rate	-5%	-5%
Number of jobs	98,182	116,029
Job satisfaction	-	-
Most common degree	Associate Degree, 38%	Bachelor's Degree, 36%
Average age	47	47
Years of experience	2	2

What does a terminal clerk do?

A terminal clerk is in charge of processing and supervising activities concerning passengers and cargo, ensuring operations run smoothly and efficiently in adherence to protocols and regulations. Their duties entail gathering and verifying documentation, processing requests, accepting payments, processing files, and monitoring cargo inventory. Additionally, a terminal clerk assists clients by answering inquiries, explaining services, and solving issues and concerns professionally. Moreover, they must also maintain an open and transparent communication line with staff to ensure cargo is received or delivered timely and accurately.

What does a control clerk do?

Being a control clerk involves a variety of administrative and clerical tasks, including the maintenance of business files, answering phone calls, and running errands. A control clerk's responsibility includes coordination and assistance of project team members to resolve data issues and protocols. Since the job is to keep business efficiency by overseeing the safety and quality of work, a control clerk should have attention to detail, good verbal and written communication skills, and the ability to work individually and to concentrate for long periods.

Terminal clerk vs control clerk salary

Terminal clerks and control clerks have different pay scales, as shown below.

	Terminal Clerk	Control Clerk
Average salary	$36,854	$33,365
Salary range	Between $30,000 And $44,000	Between $25,000 And $43,000
Highest paying City	-	Bellevue, WA
Highest paying state	-	Hawaii
Best paying company	-	UPS
Best paying industry	-	Government

Differences between terminal clerk and control clerk education

There are a few differences between a terminal clerk and a control clerk in terms of educational background:

	Terminal Clerk	Control Clerk
Most common degree	Associate Degree, 38%	Bachelor's Degree, 36%
Most common major	Business	Business
Most common college	University of Pennsylvania	University of Pennsylvania

Terminal clerk vs control clerk demographics

Here are the differences between terminal clerks' and control clerks' demographics:

	Terminal Clerk	Control Clerk
Average age	47	47
Gender ratio	Male, 16.7% Female, 83.3%	Male, 25.6% Female, 74.4%
Race ratio	Black or African American, 11.3% Unknown, 4.5% Hispanic or Latino, 19.8% Asian, 8.1% White, 55.2% American Indian and Alaska Native, 1.0%	Black or African American, 10.7% Unknown, 4.7% Hispanic or Latino, 21.0% Asian, 7.9% White, 54.7% American Indian and Alaska Native, 1.1%
LGBT Percentage	6%	6%

Differences between terminal clerk and control clerk duties and responsibilities

Terminal clerk example responsibilities.

Demonstrate strong math skills in managing inmate s accounts and calmly and effectively deescalating outbursts of belligerent inmates.
Handle all incoming calls, bank deposits, accounts payable, general ledgers and employee payroll.
Prepare various spreadsheets such as month end salary accruals and payroll allocations for facilities within the company.
Maintain cleanliness of the company warehouse, operate warehouse machinery and organize the warehouse to ensure proper product placement.
Count daily out of stocks using the Telxon handheld, and enter the information onto the Safeway intranet for ordering purposes.

Control clerk example responsibilities.

Manage and control via MRP with all ECN and ECO maintnance
Demonstrate strong math skills in managing inmate s accounts and calmly and effectively deescalating outbursts of belligerent inmates.
Complete trace backs of all drug positive animals to the owners and report information to the USDA & FDA.
Inspect company products base on USDA guidelines.
Prepare mail for shipping to USPS postal warehousings
Record incoming automobile titles into the AS400 system.

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Terminal clerk vs control clerk skills

Common terminal clerk skills

Direct Calls, 29%
Computer System, 18%
Schedule Appointments, 15%
Freight Bills, 11%
Call Volume, 8%
Customer Inquiries, 7%

Common control clerk skills

Data Entry, 31%
Access Database, 7%
Office Equipment, 5%
Computer System, 5%
Purchase Orders, 4%
Word Processing, 4%

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Updated January 8, 2025

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