Vice president of operations and engineering vs director of technology and services

Differences between vice president of operations and engineering and director of technology and services duties and responsibilities

Vice president of operations and engineering example responsibilities.

• Manage computer security framework to ensure organization is compliant with office of human rights regarding HIPAA privacy security controls.
• Implement ISO standards, ISO13485, ITAR regulations, etc.
• Jumpstart launch of automate QA testing for key product functionality.
• Lead and build an international engineering, QA and operations organization in a 24x7 environment.
• Develop training a trainer programs for employees and supervisors on ISO, FDA and OSHA regulations.
• Create sustainable resourcing budgeting model that allocates and protects investment for innovation and future architecture while right-sizing maintenance and feature work.
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Director of technology and services example responsibilities.

• Manage installation of all PBX systems in Pax locations.
• Manage customer support and NOC support teams to update system and entertainment content.
• Manage all move, add and change requests for internal PBX and voicemail system.
• Project manage the requirements gathering, review, purchase, implementation and staff training of initial ERP system.
• Manage client expectations and ensure project delivery in conformance with company software development life cycle methodologies (SDLC).
• Manage all aspects of site performance including production, financial budgeting, SLA, customer support and human capital results.
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