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Account representative jobs in Syracuse, NY - 315 jobs

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Account Representative
Billing Specialist
Accounts Receivable Specialist
Sales Representative
Customer Service Representative
Collections Specialist
Billing Representative
Medical Collections Specialist
Billing Assistant
Billing Coder
Senior Account Specialist
Cash Application Specialist
  • Customer Service Representative

    Axius Technologies Inc. 4.1company rating

    Account representative job in East Syracuse, NY

    Key Responsibilities Handle inbound calls from Eye Care Professionals (ECPs) regarding: Lens orders Order status and tracking Remakes General customer service inquiries Make outbound follow-up calls to ECPs on pending jobs Maintain an average of 8 calls per hour Deliver high-quality, professional customer support across multiple channels Resolve issues using available tools, resources, and sound business judgment Escalate unresolved issues appropriately Maintain productivity, quality, and customer satisfaction standards Work collaboratively in a team-oriented environment Communicate clearly, professionally, and courteously at all times General Function The Customer Service Representative provides high-quality multi-channel support (phone, chat, email, social media, and mail) to resolve customer issues efficiently. The role supports business objectives by protecting and increasing revenue while enhancing the overall customer experience. Ideal Candidate Profile Optical experience preferred (opticians, optical front desk, or similar roles) ABO Certification preferred Opportunity to pursue ABO certification post-hire for a pay increase Lab experience is a plus Strong customer service mindset with problem-solving abilities Training Combination of online optical courses and in-person 1:1 training with a team lead Training duration: 2-3 weeks before handling independent calls Basic Qualifications High School Diploma or equivalent preferred but not required Strong written and verbal communication skills in English Ability to perform basic math Customer-focused attitude Intermediate PC skills Proficient with Windows OS, Microsoft Office, internet, and web browsers Commitment to first-call resolution Ability to work effectively in a team environment
    $30k-38k yearly est. 15h ago
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  • Senior Branch Member Account Specialist FLOAT - Syracuse, NY

    Visions Federal Credit Union

    Account representative job in Syracuse, NY

    About Us We're in the business of people helping people and you can help us change lives just by working here. Whether it's helping a member make a transaction, buy their first home, or improve their financial wellness one step at a time - you have an impact on their lives just by working here, no matter what your position may be. Work with us - and be part of something bigger than banking. In exchange for your time and talents, we offer generous benefits. After all, you make us awesome, so we take care of you with things like… Pension Plan, 401k Plan with company match Excellent health benefits Flexible Paid Time Off (PTO), Volunteer Time Off (VTO), and Wellness Time Off (WTO) 10+ paid holidays per year Lifestyle Spending Account stipend for wellness, caregiving, or personal expenses such student loans and tuition reimbursement Employee recognition program ...and more At Visions, we do, and will continue to, treat all of our employees fairly and with complete respect, regardless of race, ethnicity, gender, and any other differences. We strive to celebrate the diversity of our employees, as they are part of the fabric of this great credit union. Title of Position: Senior Branch Member Account Specialist-FLOAT Position Summary: As a Senior Branch Member Account Specialist (Sr BMAS), you deliver exceptional service to our members as the primary contact for members regarding the status of their account and any escalation. Assist members in setting up new business, consumer, and IRA accounts. Resolve account related concerns, provide general credit union information, intake and follow up on consumer loan applications excluding residential mortgage lending. Rotates to perform branch duties to include MSR activities. Act on notary requests. Expand member relationships through offering appropriate products and services. Position Type: Full-Time. Typical shifts include Monday through Friday 8:30AM to 5:30PM, with rotating Saturday shifts 8:30AM to 12:30PM. Compensation Range: $21.00/hr. - $25.50/hr. *Hiring rates may be dependent on a number of factors, including years of directly related work experience, education, geographic location or special skills* Location: Position is on-site at our Syracuse Branch which is located at 500 Erie Blvd W. Float position will provide coverage to our local branches as needed. At this time, Visions Federal Credit Union will not sponsor a new applicant for employment authorization or offer any immigration related support for this position (i.e., H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, or another type of work authorization). If you need sponsorship now or in the future, look for this statement in the before you apply: Visions Federal Credit Union will consider sponsoring a new, qualified applicant for employment authorization for this position. If this is not listed in the job description, Visions Federal Credit Union will not provide sponsorship for the candidate to work in the United States. Responsibilities/Duties: Deliver exceptional service to our members as the primary contact for members regarding the status of their account and any escalation. Assist members in setting up new business, consumer, and IRA accounts. Resolve account related concerns, provide general credit union information, intake and follow up on consumer loan applications excluding residential mortgage lending. Rotates to perform branch duties to include MSR activities. Act on notary requests. Expand member relationships through offering appropriate products and services. Minimum Qualifications & Experience: High school diploma with 1-3 years of related experience. Obtain notary license within 1 year of acceptance of role. Proficient in the Microsoft Office Suite programs. Proficient with standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines, PCs, etc. Visions remains committed to the aspects of diversity and inclusion and will consider alternative education and experience. Preferred Qualifications & Experience: Associate degree preferred. Two to four years' experience in customer service, retail, banking or financial services industry. Bilingual in Spanish preferred. We're more than banking. You can be, too. #ClaimYourSeat
    $21-25.5 hourly 60d+ ago
  • Accounts Receivable / Billing Specialist

    Holbrook Heating Inc.

    Account representative job in Syracuse, NY

    Accounts Receivable Specialist Job Responsibilities: Invoicing: Preparing and sending invoices to customers Payment Processing: Verifies entered account data by reviewing, correcting, deleting, or reentering data. Record keeping: Maintain accurate and organized customer payment files Customer support Reporting: Prepare financial reports related to accounts receivable activity Maintains operations by following policies and procedures and reporting needed changes. Contributes to team effort by accomplishing related results as needed. In-office position from 8 am- 4:30 pm Monday through Friday. Benefits are available after a 90-day probationary period. Requirements: Accounts Receivable Specialist / Qualifications: Organization skills Technical proficiency: experience with accounting software and excel Problem-solving: Skills to research and resolve discrepancies and billing disputes Attention to detail Excel experience Confidentiality Education and Experience Requirements: High school diploma or equivalent Accounts receivable or related office experience Compensation details: 17-22 Hourly Wage PIbb7ba6cb1d7a-31181-39485439
    $39k-53k yearly est. 7d ago
  • Billing Specialist

    Suny Upstate Medical University

    Account representative job in Syracuse, NY

    Job Summary: Responsible for more varied billing duties requiring knowledge of systems and procedures. Routine duties of a Billing Specialist include but are not limited to charge and payment posting, submission of insurance forms, maintenance of files and records, answering charge and insurance related patient questions. This position is also involved in researching and documenting issues that depart from established procedures as well as following up on accounts receivable. Must be able to work independently with speed and accuracy, have strong math and interpersonal skills and have competency in position-specific computer software applications. Minimum Qualifications: High School degree or equivalent and two years clerical support in a medical billing setting. Will consider equivalent combination of education and experience. Preferred Qualifications: Experience with CPT and ICD-10 Coding preferred. EPIC experience preferred. Work Days: Monday - Friday 7:00 am - 3:30pm Message to Applicants: Our benefits package includes health, dental and vision insurance, eligibility for employer 401k funding after 1 year (3% quarterly/5% annual on vesting schedule), tuition reimbursement, generous paid time off, including vacation and personal time, paid sick leave, holidays and floating holidays. G3: $17.64 - $28.17 Please note the salary information shown is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as internal equity, market and business considerations. Recruitment Office: MedBest Medical Management
    $35k-46k yearly est. 33d ago
  • Billing Specialist

    U.S. Urology Partners

    Account representative job in Syracuse, NY

    Radiation Billing Specialist What We are Offer You At U.S. Urology Partners, we are guided by four core values. Every associate living the core values makes our company an amazing place to work. Here “Every Family Matters” Compassion Make Someone's Day Collaboration Achieve Possibilities Together Respect Treat people with dignity Accountability Do the right thing Beyond competitive compensation, our well-rounded benefits package includes a range of comprehensive medical, dental and vision plans, HSA / FSA, 401(k) matching, an Employee Assistance Program (EAP) and more. About US Urology Partners U.S. Urology Partners is one of the nation's largest independent providers of urology and related specialty services, including general urology, surgical procedures, advanced cancer treatment, and other ancillary services. Through Central Ohio Urology Group, Associated Medical Professionals of NY, Urology of Indiana, and Florida Urology Center, the U.S. Urology Partners clinical network now consists of more than 50 offices throughout the East Coast and Midwest, including a state-of-the-art, urology-specific ambulatory surgery center that is one of the first in the country to offer robotic surgery. U.S. Urology Partners was formed to support urology practices through an experienced team of healthcare executives and resources, while serving as a platform upon which NMS Capital is building a leading provider of urological services through an acquisition strategy. U.S. Urology Partners is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.
    $35k-46k yearly est. Auto-Apply 60d+ ago
  • Medical Billing Speciatlist

    Women s Wellness Place

    Account representative job in Syracuse, NY

    Job Description Seeking Full Time experienced Medical Billing or Certified Professional Coder (CPC) or Certified Medical Specialists (CCS) for busy private OB/GYN office. Monday-Friday 8:00am-4:30pm, medical & dental benefits, paid time off, group life insurance, and 401K, and short term disability. Responsibilities Include: Review, analyze and interpret complex medical information, obtain prior authorization and insurance benefits, apply specific knowledge of coding requirements and conventions in order to correctly classify code and abstract health information prior to submitting claims, review correct and appeal denials, understand and explain patient billing in a professional clear manner. Work collaboratively with the medical staff and management to ensure accurate coding and documentation practices. Qualifications: Strong oral and written communication skills Self-motivated, reliable, and dependable with excellent attention to detail Analytical mindset with the ability to manage time effectively and prioritize tasks Proficient in medical terminology Strong organizational skills and ability to work independently and within a team Good computer skills, including familiarity with relevant software Solid understanding of HIPAA Privacy rules Willingness to learn and investigate new claims, insurance issues, and changes High attention to detail and ability to maintain concentration during continuous record reviews Ability to collaborate with a team and take direction as needed Certified Medical Coders- CPC or CCS certification Certification: 3-5 years experience in medical billing field Job Type: Full-time Salary: Based on experience and certification (CPC or CCS) Benefits: 401(k) 401(k) matching Dental insurance Disability insurance Health insurance Life insurance Paid time off Schedule: 8 hour shift Monday to Friday Experience: Medical Billing: 3 years (Preferred)
    $35k-46k yearly est. 12d ago
  • * MEDICAL BILLING SPECIALIST Syracuse, NY 3-2-15

    CS&S Staffing Solutions

    Account representative job in Syracuse, NY

    Please, review and apply for this position through the QCI system following the link below (Copy and Paste): http://jobs.qcitech.com/jobseeker/_MEDICAL_BILLING_SPECIALIST_Syracuse_NY_3215_J02155634.aspx *You can apply through Indeed using mobile devices with this link. Additional Information
    $35k-46k yearly est. 60d+ ago
  • Cash Applicator

    Externalcareersitecarrierenterprise

    Account representative job in Syracuse, NY

    Cash Applicator- | Carrier Enterprise |Syracuse Introduction: Carrier Enterprise, a premier national distributor of residential and light commercial HVAC products, parts, and supplies across 28 states and internationally, is seeking a detail-oriented and organized Cash Applicator to join our Head Quarters team in Syracuse, New York. This position plays a critical role in maintaining accurate financial records and ensuring efficient cash flow management for our organization ( Pay range- $26.00-$28.00 an hour) Company Website: www.carrierenterprise.com POSITION SUMMARY: The Cash Applicator position is responsible for functioning in a professional and knowledgeable manner. This position reports directly to the Shared Business Services Manager and will perform the following responsibilities: RESPONSIBLITIES/DUTIES: Accurate and timely processing of lockbox payments Process offsets and store remits submitted by our regional collectors Maintain and log processing activity daily Understand and enforce established controls KNOWLEDGE, SKILLS AND EXPERIENCE REQUIREMENTS: Excellent computer skills in a Microsoft Windows environment, including Excel and Word; Ability to maintain high levels of confidentiality with regard to the information that is processed; Must be comfortable in a fast paced demanding environment Quick and accurate data entry Carrier Enterprise offers a competitive benefit package and is an Equal Opportunity Employer. All applicants applying for employment must be authorized to work in the United States. Benefits: Health Insurance Health Savings Account Dental Insurance Vision Insurance Life Insurance Disability Insurance (Short-term and Long-term) Employee Assistance Program (EAP) Tuition Reimbursement & Professional Development Paid Vacation & Sick time Company Paid Holiday's 401(k) Plan with Employer Match Employee Discount Program Invitation to Apply Full-time and part-time positions are available. To explore this exciting opportunity and other career opportunities at Carrier Enterprise, visit our careers page at www.carrierenterprise.com/careers. Learn more about our company and team. Equal Opportunity Statement: Carrier Enterprise, LLC is an Equal Opportunity Employer and does not discriminate on the basis of age, color, race, religion, disability, sex, or national origin. We support a diverse and inclusive workplace where we employ, retain, terminate, and otherwise treat all employees and job applicants on the basis of merit, qualifications, and competence.
    $26-28 hourly 16h ago
  • SALES REPRESENTATIVE

    Dival Safety Equipment 3.7company rating

    Account representative job in East Syracuse, NY

    Job Description Utility Channel Sales Representative - An opportunity to join an industry leader experiencing explosive growth and opportunities. DiVal Safety has been recognized as The Best Place to Work in WNY for the past 15 years. DiVal Safety Equipment, a leader in the Fire, EMS and industrial safety equipment distribution business, is looking for a self-motivated individual that works well as part of a team to grow our Utility division reporting directly to the Utility Channel Sales Manager. In this position you will be responsible for serving and growing business and relationships with established customers. Also, you will be responsible for growing your channel within your region in new accounts, sales, services and profit. About DiVal Safety DiVal Safety is a premier B2B distributor on safety equipment, industrial and contractor tools and supplies, maintenance repair, and operating (MRO) products. In addition to the wide range of products we carry, we also test, service and repair many of the products we supply. We are a values-based company with a “Whatever it takes” attitude that relies on professional relationship sales and a proven results-oriented approach that was established in 1977. Our channel representatives have a vast potential for excellent earnings and a career of entrepreneurial opportunities, professional development and advancement. Join the DiVal Safety Equipment team as a member of our fast-paced, well trained and dynamic team. The position comes with a base salary plus commission, expenses and car allowance. Duties and Responsibilities: To achieve annual required growth 50% of your time in front of the customers and prospects in your territory To continually uncover new sales opportunities and create new business opportunities Manage and hit supportive metrics (calls, appt, opps, and quotes) in CRM To plan sales calls via call objectives and high-value questions Regular meetings with specialists in your territories to help improve the customer experience and meet all potential needs. Identify new value driven products for your customers Work with the corporate accounts division to create relationships with key accounts at the highest levels Focus on the horizontal growth and lost business within accounts Professional Skills and Requirements: Demonstrates mastery of skills in the areas of consultative selling, marketing principles, prospecting, networking and negotiations. Live by the DiVal Core Values Ability to read, analyze, and interpret basic sales reports Have a firm understanding of the competitive situation within your accounts, and within your territory Well-versed in basic math At least 2-3 years' experience in Sales Excellent organizational skills and project management skills Minimum college associate degree Ability to acquire a functional knowledge of a variety of computer programs Valid driver's license and acceptable vehicle record Abide by the dress code of DiVal Meet travel requirements- Territory travel average of 3-5 overnights/month, with an additional 8-12 overnights of corporate travel/ year. Physical Demands: Must be able to lift and carry up to 50 pounds when required Ability to withstand long periods of time working on a computer Benefits: Based on salary plus commission Comprehensive sales training and onboarding process Medical benefits Dental benefits Other voluntary benefits (STD, LTD, Accident, Critical illness, Life insurance) Company provided life insurance policy 401K Paid time off DiVal Safety Equipment is proud and dedicated to be an Equal Opportunity Employer (EOE) of Minorities / Women / Veterans / Disabled.
    $20k-42k yearly est. 21d ago
  • Accounts Receivable Specialist

    Smartestenergy

    Account representative job in Syracuse, NY

    The future of energy is digitized, decarbonized and localized. At SmartestEnergy, we need revolutionary thinkers to help our customers make the most of this new landscape, thinking differently to find smart solutions to complex problems. Formed in 2001, we're an agile business driven by entrepreneurial thinking. As a subsidiary of the Marubeni Corporation, we also have strong investment and infrastructure behind us. As well as our three offices in the US, we have three offices in the UK and another in Australia. Further expansion is planned for 2026 and beyond which means global career opportunities for you, with plenty of potential to explore new markets. When you join our Team, you will have the opportunity to contribute and make an impact every single day. Overview The Accounts Receivable (AR) Specialist is responsible for managing customer payments, reconciliations, and reporting for a multi-market retail electricity provider operating in ERCOT (Texas), ISO-NE, PJM, and NYISO markets. This role ensures accurate posting of receipts, maintains the integrity of the AR subledger, and supports month-end close and audit processes. In this role, you will be involved with the following: Accounts Receivable Operations Record and apply customer payments (ACH, wire, lockbox, ZBA transfers) to the correct accounts and invoices. Reconcile daily bank activity and resolve unapplied cash, short payments, or unidentified receipts promptly. Maintain accurate AR subledger and perform monthly reconciliations to the general ledger. Prepare AR aging schedules and track customer payment patterns to identify trends and potential risks Month-End Close & Reporting Prepare monthly AR reconciliations and journal entries as part of the close process. Assist in preparing AR metrics, DSO (Days Sales Outstanding), and cash application performance reports. Support internal and external audits by providing supporting schedules and documentation. Participate in system improvement initiatives and Workday ERP integration projects to enhance automation and reporting efficiency. Liaison & Cross-Functional Support Serve as the primary AR liaison to Billing to ensure accurate synchronization of customer balances, credits, and market adjustments. Coordinate with Tax and Revenue Accounting teams on sales tax validation, journal entries, and reporting compliance. Support Treasury with cash forecasting by providing accurate visibility into customer collections and timing To be successful in this role, you are likely to have the following skills/experience: Bachelor's degree in accounting, finance, or experience in the related field Greater than 3 years relevant experience. Prior experience in the retail electricity or energy trading sector strongly preferred. Familiarity with ERCOT, ISO-NE, PJM, or NYISO market structures and customer settlement dynamics desirable. Energetic, driven and committed to success while working under tight time constraints and pressure. Strong ability to work collaboratively within teams and independently. Familiarity with accounting software like QuickBooks, SAP, Oracle, or other ERP systems. Proficiency in Microsoft Excel is often required. Diversity Celebrating our inclusive and diverse culture is core to what we do. We value everybody irrespective of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability and genetic information (including family medical history). EOE. We know that for our business to thrive we need diverse talent with a range of backgrounds, skills and capabilities in each of the countries in which we operate. We view diversity as one of the key enablers that helps our business to grow. We are committed to the full inclusion of all qualified individuals. As such, if a reasonable accommodation is needed to participate in the job application or interview process, please reach out to the HR & People Team via email *************************** so we can discuss with you further. Check out all our current open positions Our privacy policy is here
    $39k-53k yearly est. Easy Apply 60d+ ago
  • Billing Rep, Oswego

    Connextcare

    Account representative job in Oswego, NY

    Basic Function: To accurately collect and input billing data into the computer system Principal Accountabilities: Enter patient charges into the practice management system Ensure patient and insurance information accurately into the practice management system Verify and obtain insurance eligibilities for all patient visits Verify billing charges with the chart note to make sure all charges match the coding guidelines and all procedures are billed correctly Communicate questions in a task to providers regarding documentation and/or billing charges Print and work Open Encounter Report daily Work Credit Balance report and Aging reports Be able to provide estimates, predeterminations and/or outreach Complete and send out Medicaid threshold forms Must be able to use the CPT and/or CDT coding book Act as a backup for the Dental Billing or Billing Representative-payment poster Reconcile and close receipts and charges to daily journal, computer generated reports to ensure accuracy Assist in the training of Dental or Billing staff Assist management in compiling necessary information for audits, both internal and those required by outside entities. Other duties and responsibilities as may be requested by supervisor and/or management Cross training for posting explanation of benefits Post daily Time of Service, collection, slide, daily logs and/or incoming payments Contact insurance companies to follow up on delinquent claims Follow up on denied claims by sending claim status requests to appropriate insurance companies Process claims for service via websites of insurance companies. Requirements High school graduate or GED Must have the ability to maintain the knowledge of coding guidelines Verbal and written communication skills, office applications preferred Demonstrate proper judgment and decision making skills Comply with the organizations code of conduct, safety rules and adheres to all company policies Must be willing to and demonstrate the ability to cooperate, work, and communicate with coworkers, supervisors, and visitors to our facility in an ethical, effective and professional manner Must demonstrate computer proficiency with Microsoft Suite and the practice management system Must possess the ability to display compassion and work well in stressful situations Must be keenly aware of the importance of confidentiality in all aspects of the position Upgrade to a higher level from Billing Rep. to Specialist to Senior would depend on length of employment, current work performance, how many insurances one is taking on and accuracy in completing in a timely fashion Salary Description $15.50-$18.00/hour Depending on Experience
    $15.5-18 hourly 60d+ ago
  • Medical Collections Specialist

    CNY Family Care, LLP 3.2company rating

    Account representative job in East Syracuse, NY

    Family Care medical practice Full-Time Monday - Friday Flexible Schedule Hybrid schedule after completing required onsite training period $17.50 -$22.00 per hour (depending on experience) Medical Collections Specialist benefits: Generous paid time-off that increases with years of service 8 paid holidays per year Closed on major holidays Annual performance review, performance-based merit increase Health, dental and vision benefits available with coverage effective the first of the month following date of hire Full complement of voluntary benefits $1,000 annual employer HSA contribution for employees enrolled in CNYFC high deductible health plan Free office visits with NP or PA employees who are patients of the practice and enrolled in CNYFC high deductible health plan Waiver program for health benefits ($3,000 annually) 401K after six months with up to 7% combined employer match and annual discretionary profit-sharing contribution Free onsite parking Free lunch daily CNY Family Care's commitment to excellence sets us apart and guides us as we provide care for our community. The Collections Specialist is responsible for maximizing cash collections while maintaining a patient-first experience. Manages patient A/R for self-pay balances, resolves insurance underpayments/denials affecting patient responsibility, sets up payment plans, and ensures compliant and ethical collection practices. IAs part of a high-volume family practice, the Medical Collections Specialist will work collaboratively with other practice functions to reduce days in A/R, minimize bad debt, and improve overall revenue cycle performance. Medical Collections Specialist Responsibilities: Proactively work aging reports for self-pay and residual balances. Conduct outbound outreach to arrange payment, clarify statements, and resolve disputes-document all contacts in the EHR. Establish and monitor patient payment plans. Offer and document financial hardship workflows per practice policy, ensuring consistent application. Investigate balances stemming from denials, coordination of benefits, deductible/coinsurance issues, and secondary payer lags. Initiate basic claim reprocessing requests and benefit verifications in coordination with billers. Educate patients on EOBs, benefit design, and pricing transparency resources; route complex payer issues to billing specialists. Adhere to HIPAA/HITECH privacy and security standards in all communications. Follow all applicable federal and state consumer protection guidelines and internal policies. Support the No Surprises Act good-faith estimate processes and patient-friendly billing standards where applicable. Maintain accurate, audit-ready account notes and documentation. Confirm remittances, allocate payments correctly, and reconcile unapplied funds impacting patient balances. Identify and correct posting discrepancies that cause erroneous patient responsibility.
    $17.5-22 hourly 11d ago
  • Medical Billing Specialist

    OMNI 4.5company rating

    Account representative job in Utica, NY

    Job DescriptionDescription: We are seeking a highly skilled and experienced Medical Billing Specialist to oversee all aspects of billing operations at our Ambulatory Surgery Center. The ideal candidate will bring a strong background in coding, billing, collections, and dispute resolution, with the ability to manage a team and optimize financial performance. Requirements: Key Responsibilities Lead and manage the billing team, ensuring efficiency and compliance across all processes. Oversee end-to-end revenue cycle operations, including patient registration, coding, billing, collections, payment posting, and denial management. Ensure accurate coding and billing practices in compliance with federal, state, and payer-specific requirements. Manage surgical physician and facility billing, including implants and accessories. Oversee both in-network and out-of-network billing processes. Navigate and manage federal and state Independent Dispute Resolution (IDR) processes to maximize reimbursement. Monitor key performance indicators (KPIs) and implement strategies to improve revenue cycle outcomes. Collaborate with physicians, clinical staff, and administration to address documentation, coding, and compliance issues. Qualifications Certified Professional Coder (CPC or equivalent) required. Minimum of 3 years of progressive experience in healthcare revenue cycle management. Strong knowledge of surgical billing, including physician and facility services. Expertise in billing for implants, accessories, and complex surgical procedures. In-depth understanding of out-of-network billing and IDR processes. Proven track record in managing collections, denial resolution, and payer negotiations. Excellent leadership, communication, and problem-solving skills. What We Offer Competitive salary and benefits package. Opportunity to work in a physician-led surgical facility with a focus on excellence and innovation. A collaborative and supportive team environment. If you are a detail-oriented leader with expertise in surgical revenue cycle management and a passion for optimizing financial performance, we invite you to apply.
    $34k-42k yearly est. 18d ago
  • Collections Specialist

    Simon's Agency, Inc. 3.8company rating

    Account representative job in Liverpool, NY

    Job Description Debt Collector ???? Located in Liverpool, NY - will consider REMOTE Applications! ???? Competitive Pay + Benefits + Bonus & Commission Structures ???? Monday-Friday Are you an experienced collector looking for a dynamic and supportive work environment? We are seeking a motivated and accountable professional to join our team! If you have call center experience, strong computer skills, and a results-driven attitude, we want to hear from you. What We're Looking For: ✔ Collection Experience: Prior debt collection or call center experience is a plus. ✔ Tech-Savvy: Must be comfortable using computers and collection software. ✔ Accountability & Attendance: Reliability is a must! ✔ Communication Skills: Ability to engage with consumers professionally and effectively. ✔ Team Player: Must work well in a collaborative environment. ✔ Zoom Meetings: Regular attendance is required. What We Offer: ✅ Competitive Pay Begins at $16/hour PLUS scaled hourly rate, commission, and daily bonus contests. ✅ Full Health, Dental, and Vision Insurance ✅ Paid Time Off ✅ Paid Holidays ✅Referral Program Bonus ✅ Growth Opportunities ???? Hours: Monday-Friday. O ur hours of operation are Monday-Thursday 8 am to 7 pm and Friday 8 am to 6 pm. Must be available to work full time at our Liverpool, NY location and we will consider REMOTE Applications! Ready to take your career to the next level? Apply today! EOE Job Type: Full-time
    $16 hourly 13d ago
  • Clinic Billing Specialist/Secretary $18/hr

    Staffworks CNY

    Account representative job in Utica, NY

    Job DescriptionClinic Billing Specialist/Secretary$18.00/hour Monday-Friday 8:30am - 4:40pm (there is a need for flexibility) 37.5 hours per week The Clinic Billing Specialist/Secretary is a principal support position within the clinic. The primary focus is assisting with the successful reimbursement of services rendered. This accomplished by collaborating with the Billing department in regard to unreimbursed services and client balances., and working directly with clinic staff and clients to resolve insurance issues, establish payment plans, and collect on balances. The Clinic Billing Specialist/Secretary will also assist in the development of new methods of efficiency in regards to billing and collection procedures. In addition, this position will assist the other support staff as needed in carrying out the day-to-day support and secretarial activities required. Qualifications: Self-Starter Must have a friendly and patient demeanor Ability to work in a fast paced environment Solid experience in medical billing and secretarial fields with medical office experience Knowledge of and experience with office terminology and use of office equipment Possesses competent computer skills including knowledge and experience with Microsoft Office Suite. Possesses effective communication skills, both orally and in writing, and demonstrated ability to provide excellent customer service and work well with a variety of populations Organized and experienced in thorough follow-up of work tasks Experience in data entry and proven accuracy in data entry skills Education Requirements: An Associates degree in Secretarial Sciences / closely related field with (2) years' secretarial experience and related experience in medical billing and collections OR A high school diploma/equivalency with (4) years of secretarial experience and related experience in medical billing and collections, including Medicaid and third party payers What's in it for you?Staffworks associates are eligible for the following: Accrued Paid Sick Leave Referral Bonus Incentives Become eligible for Health Insurance* and More!! We are an Equal Opportunity Employer and celebrate diversity at all levels of our organization. Call today 315-735-5050 or apply online www.staffworkscny.com for this great opportunity INDITES
    $18 hourly 20d ago
  • Billing & Accounts Receivable Specialist

    CGCB Associates

    Account representative job in Norwich, NY

    Who We Are: Rentals To Go was founded in Norwich, New York in 2000 as a portable toilet business. Today our business includes offices in Texas, Florida, and several branches across Upstate New York. We have done business across the United States and expanded our services to much more than portable toilets to include portable: bunk houses, campers, flushable restroom trailers, laundry facilities, mobile command centers, light towers, refrigeration units, water storage containers, temporary fencing, and generators. Our mission is to make life better for our customers by providing superior equipment and services and consistently creating the best home away from home experience. As we continue to grow and expand, we remain committed to maintaining a safe work environment for our employees and a family-like culture. We provide a competitive benefits package that lets you live life the way you intend. We offer so much more than a regular paycheck; our benefits package is chock full of perks such as paid time off, health care opportunities, 401k matching, paid holiday and more. Job Overview: We are seeking a diligent and detail-oriented Billing and Accounts Receivable Specialist to join our team in the Portable Sanitation industry. The ideal candidate will manage customer invoicing, ensure timely collection of payments, respond to incoming phone inquiries, and maintain accurate financial records. This role also involves delivering an exceptional customer experience by professionally and promptly identifying and resolving customer concerns. The successful candidate will develop a strong understanding of RTG's sales process, service model, methodology, as well as relevant systems and product knowledge. Responsibilities: Generate and send out customer invoices accurately and in a timely manner. Monitor accounts to ensure payments are received within the established terms. Reconcile accounts and resolve any discrepancies or issues with customers/banks. Follow up on outstanding accounts and coordinate with customers to secure payment. Process credit card payments, checks, and other forms of payments received. Prepare and maintain monthly, quarterly, and annual financial reports related to accounts receivable. Collaborate with the sales and operations (customer success) teams to address billing and invoicing inquiries. Maintain accurate and up-to-date customer records in the accounting system. Assist with month-end closing activities and account reconciliations. Generate Accounts Receivable and Cash reports and summarize key trends for management. Adhere to company policies and procedures related to billing and accounts receivable. Build and maintain a mastery of the Accounts Receivable systems. Work with any customers to investigate and resolve issues relating to Accounts Receivable or related reporting. Professionally answer a high volume of inbound calls Professionally answer all e-mail contacts Develop new and maintain existing partnerships with RTG customers Maintain a comprehensive knowledge of all RTG products and services: act as the subject matter expert Follow-up on all customers' needs and manage accordingly through identification, qualification and follow through Produce quotes and work orders through company systems Other duties, as assigned. Requirements Qualifications: High school diploma or equivalent; Associate's or Bachelor's degree in Accounting or related field preferred. Minimum of 2-3 years of experience in billing and accounts receivable, preferably in the portable sanitation industry. Strong knowledge of accounting principles and practices. Proficiency in Microsoft Office Suite, especially Excel, and accounting software (e.g., QuickBooks). Excellent communication and interpersonal skills. Ability to multitask, prioritize, and manage time efficiently. Attention to detail and high level of accuracy. Strong problem-solving and analytical skills. Benefits: Competitive salary. Health, dental, and vision insurance. Retirement savings plan with company match. Paid time off and holidays. Professional development and training opportunities. Job Type: Full Time Salary Range: $20.00 to $24.00 Per hour Work Location: This position will be based at our headquarters in Norwich, NY 13815 and is not a remote position. We are an equal opportunity employer and value diversity. All employment decisions are made based on qualifications, merit, and business need.
    $20-24 hourly 4d ago
  • Billing Specialist

    Suny Upstate Medical University

    Account representative job in Syracuse, NY

    Perform Charge Review, Payment Posting, AR Follow up, Denials/Correspondence, and other assigned billing tasks. Minimum Qualifications: Two years clerical support in a medical billing setting. Will consider equivalent combination of education and experience. High School degree or equivalent and 2 years medical billing experience. Must be able to work independently with speed and accuracy, have strong interpersonal skills and have competency in position-specific computer software applications. Preferred Qualifications: Work Days: Monday - Friday 8:00 am - 4:30 pm Message to Applicants: Our benefits package includes health, dental and vision insurance, eligibility for employer 401k funding after 1 year (3% quarterly/5% annual on vesting schedule), tuition reimbursement, generous paid time off, including vacation and personal time, paid sick leave, holidays and floating holidays. G3: $16.00 - $25.88 Please note the salary information shown is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as internal equity, market and business considerations. Recruitment Office: MedBest Medical Management
    $35k-46k yearly est. 60d+ ago
  • SALES REPRESENTATIVE

    Dival Safety Equipment 3.7company rating

    Account representative job in Utica, NY

    Job Description Utility Channel Sales Representative - An opportunity to join an industry leader experiencing explosive growth and opportunities. DiVal Safety has been recognized as The Best Place to Work in WNY for the past 15 years. DiVal Safety Equipment, a leader in the Fire, EMS and industrial safety equipment distribution business, is looking for a self-motivated individual that works well as part of a team to grow our Utility division reporting directly to the Utility Channel Sales Manager. In this position you will be responsible for serving and growing business and relationships with established customers. Also, you will be responsible for growing your channel within your region in new accounts, sales, services and profit. About DiVal Safety DiVal Safety is a premier B2B distributor on safety equipment, industrial and contractor tools and supplies, maintenance repair, and operating (MRO) products. In addition to the wide range of products we carry, we also test, service and repair many of the products we supply. We are a values-based company with a “Whatever it takes” attitude that relies on professional relationship sales and a proven results-oriented approach that was established in 1977. Our channel representatives have a vast potential for excellent earnings and a career of entrepreneurial opportunities, professional development and advancement. Join the DiVal Safety Equipment team as a member of our fast-paced, well trained and dynamic team. The position comes with a base salary plus commission, expenses and car allowance. Duties and Responsibilities: To achieve annual required growth 50% of your time in front of the customers and prospects in your territory To continually uncover new sales opportunities and create new business opportunities Manage and hit supportive metrics (calls, appt, opps, and quotes) in CRM To plan sales calls via call objectives and high-value questions Regular meetings with specialists in your territories to help improve the customer experience and meet all potential needs. Identify new value driven products for your customers Work with the corporate accounts division to create relationships with key accounts at the highest levels Focus on the horizontal growth and lost business within accounts Professional Skills and Requirements: Demonstrates mastery of skills in the areas of consultative selling, marketing principles, prospecting, networking and negotiations. Live by the DiVal Core Values Ability to read, analyze, and interpret basic sales reports Have a firm understanding of the competitive situation within your accounts, and within your territory Well-versed in basic math At least 2-3 years' experience in Sales Excellent organizational skills and project management skills Minimum college associate degree Ability to acquire a functional knowledge of a variety of computer programs Valid driver's license and acceptable vehicle record Abide by the dress code of DiVal Meet travel requirements- Territory travel average of 3-5 overnights/month, with an additional 8-12 overnights of corporate travel/ year. Physical Demands: Must be able to lift and carry up to 50 pounds when required Ability to withstand long periods of time working on a computer Benefits: Based on salary plus commission Comprehensive sales training and onboarding process Medical benefits Dental benefits Other voluntary benefits (STD, LTD, Accident, Critical illness, Life insurance) Company provided life insurance policy 401K Paid time off DiVal Safety Equipment is proud and dedicated to be an Equal Opportunity Employer (EOE) of Minorities / Women / Veterans / Disabled.
    $20k-42k yearly est. 21d ago
  • Accounts Receivable Coordinator

    Staffworks CNY

    Account representative job in Utica, NY

    Job DescriptionAccounts Receivable Coordinator$17.00 - $19.00 an hour The primary responsibility of the Accounts Receivable Coordinator is to provide administrative services and assist with financial reporting, manage customer accounts to ensure payments are on time, record account changes, and resolve billing and payment errors. What's in it for you?Staffworks associates are eligible for the following: Accrued Paid Sick Leave Referral Bonus Incentives Become eligible for Health Insurance* and More!! Accounts Receivable Tasks: Post daily customer receipts to customer accounts Process credit applications for new customers Assist Accounts Receivable Manager in resolving customer issues Other Tasks: Sort and distribute daily mail Address and direct visitors Process travel arrangements for sales and other employees Assist in processing vendor invoices for payment & other AP tasks Backup for AP coordinator & AR manager as needed Issue vendor checks as needed Prepare and distribute daily and monthly reports File as needed Assist on various projects as needed Accounts Receivable Coordinator Qualifications: Experience processing customer payments and/or processing vendor invoices Accounting background and possess good math skills Experience with ERP systems Strong computer skills proficient Microsoft Word and Excel Detail oriented with good organizational skills Ability to manage and meet deadlines We are an Equal Opportunity Employer and celebrate diversity at all levels of our organization. How to Apply: Please visit www.staffworkscny.com Call today (315) 735-5050 INDITES
    $17-19 hourly 18d ago
  • Billing Specialist

    Suny Upstate Medical University

    Account representative job in Syracuse, NY

    Perform charge review, payment posting, denials/correspondence, AR follow up, and other misc billing tasks. Minimum Qualifications: High school degree or equivalent. Two years clerical support in a medical billing setting. Will consider equivalent combination of education and experience. Preferred Qualifications: Work Days: Monday - Friday 8:00 am - 4:30 pm Message to Applicants: Our benefits package includes health, dental and vision insurance, eligibility for employer 401k funding after 1 year (3% quarterly/5% annual on vesting schedule), tuition reimbursement, generous paid time off, including vacation and personal time, paid sick leave, holidays and floating holidays. G3: $16.00 - $25.88 Please note the salary information shown is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as internal equity, market and business considerations. Recruitment Office: MedBest Medical Management
    $35k-46k yearly est. 60d+ ago

Learn more about account representative jobs

How much does an account representative earn in Syracuse, NY?

The average account representative in Syracuse, NY earns between $30,000 and $71,000 annually. This compares to the national average account representative range of $26,000 to $51,000.

Average account representative salary in Syracuse, NY

$46,000

What are the biggest employers of Account Representatives in Syracuse, NY?

The biggest employers of Account Representatives in Syracuse, NY are:
  1. Syracuse University
  2. Jeff Barrett-State Farm Agent
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