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Administrative assistant/technical vs front desk administrative assistant

The differences between administrative assistant/technicals and front desk administrative assistants can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an administrative assistant/technical and a front desk administrative assistant. Additionally, an administrative assistant/technical has an average salary of $42,541, which is higher than the $33,037 average annual salary of a front desk administrative assistant.

The top three skills for an administrative assistant/technical include patients, data entry and powerpoint. The most important skills for a front desk administrative assistant are customer service, patients, and data entry.

Administrative assistant/technical vs front desk administrative assistant overview

Administrative Assistant/TechnicalFront Desk Administrative Assistant
Yearly salary$42,541$33,037
Hourly rate$20.45$15.88
Growth rate-8%-8%
Number of jobs122,18095,732
Job satisfaction--
Most common degreeBachelor's Degree, 47%Bachelor's Degree, 40%
Average age5050
Years of experience22

What does an administrative assistant/technical do?

An administrative assistant/technical is primarily responsible for performing clerical and support tasks in a company, ensuring efficiency and timeliness. They must produce progress reports, process documentation, receive communication letters, manage schedules, and even greet visitors. There are also instances when an administrative assistant/technical has to answer calls and correspondence, respond to inquiries, address issues and concerns, and resolve them promptly and professionally. Furthermore, it is essential to maintain records of all transactions, coordinate with different departments, and adhere to the company's policies and regulations.

What does a front desk administrative assistant do?

A front desk administrative assistant is responsible for performing administrative duties to support daily business functions and operations. Front desk administrative assistants assist guests, respond to their inquiries and concerns, and direct them to the appropriate personnel for their needs. They also monitor office inventories, write purchase requests, and distribute mails across the departments. A front desk administrative assistants review business and financial transactions to generate reports, update information on the company's database, and sort documents for reference.

Administrative assistant/technical vs front desk administrative assistant salary

Administrative assistant/technicals and front desk administrative assistants have different pay scales, as shown below.

Administrative Assistant/TechnicalFront Desk Administrative Assistant
Average salary$42,541$33,037
Salary rangeBetween $31,000 And $58,000Between $27,000 And $39,000
Highest paying CityOlympia, WASpringfield, MA
Highest paying stateConnecticutConnecticut
Best paying companyPlante & Moran PLLC.University of California, Berkeley
Best paying industryManufacturingProfessional

Differences between administrative assistant/technical and front desk administrative assistant education

There are a few differences between an administrative assistant/technical and a front desk administrative assistant in terms of educational background:

Administrative Assistant/TechnicalFront Desk Administrative Assistant
Most common degreeBachelor's Degree, 47%Bachelor's Degree, 40%
Most common majorBusinessBusiness
Most common collegeWestern Carolina UniversityWestern Carolina University

Administrative assistant/technical vs front desk administrative assistant demographics

Here are the differences between administrative assistant/technicals' and front desk administrative assistants' demographics:

Administrative Assistant/TechnicalFront Desk Administrative Assistant
Average age5050
Gender ratioMale, 19.0% Female, 81.0%Male, 10.0% Female, 90.0%
Race ratioBlack or African American, 9.3% Unknown, 3.9% Hispanic or Latino, 16.2% Asian, 3.8% White, 66.1% American Indian and Alaska Native, 0.7%Black or African American, 9.3% Unknown, 3.9% Hispanic or Latino, 16.2% Asian, 3.8% White, 66.1% American Indian and Alaska Native, 0.7%
LGBT Percentage6%6%

Differences between administrative assistant/technical and front desk administrative assistant duties and responsibilities

Administrative assistant/technical example responsibilities.

  • Orchestrate special events and reservations; manage customer relations and provide exemplary service to all customers.
  • Perform numerous hardware/software installations, configuration/maintenance of windows OS systems and perpetual hardware.
  • Develop innovative PowerPoint presentation covers used by the cost engineers to market company services to clients.
  • Process patients upon arrival for schedule appointments, responsible for obtaining patients referral information and processing information into computer.
  • Implement a solution for staffing restructure that reduce overall salary expense while maintaining productivity for a rehabilitation inpatient nursing unit.
  • Schedule appointments to perform HUD require interviews making sure contractors/sub-contractors follow lead-safe rules and regulations.

Front desk administrative assistant example responsibilities.

  • Manage day-to-day operations including scheduling and coordinating appointments, verify patient insurance, prepare correspondences between medical providers and their patients.
  • Process member and team member paperwork; including member cancellations, updates, new hires/terminations/status changes, and payroll paperwork.
  • Monitor and complete payroll information.
  • Demonstrate great initiative in assisting tech team with minor technical issues and create PowerPoint presentations for business strategic purposes.
  • Register patients, verify eligibility of insurance, interview them in order to obtain other demographic information that are needed.
  • Manage day-to-day operations including scheduling and coordinating appointments, verify patient insurance, prepare correspondences between medical providers and their patients.
  • Show more

Administrative assistant/technical vs front desk administrative assistant skills

Common administrative assistant/technical skills
  • Patients, 11%
  • Data Entry, 8%
  • PowerPoint, 8%
  • Travel Arrangements, 5%
  • Access Database, 5%
  • Purchase Orders, 4%
Common front desk administrative assistant skills
  • Customer Service, 15%
  • Patients, 12%
  • Data Entry, 8%
  • Phone Calls, 8%
  • Front Desk Operations, 7%
  • Check-In, 4%

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