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Administrative office assistant vs administrative services assistant

The differences between administrative office assistants and administrative services assistants can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an administrative office assistant and an administrative services assistant. Additionally, an administrative services assistant has an average salary of $35,490, which is higher than the $33,318 average annual salary of an administrative office assistant.

The top three skills for an administrative office assistant include customer service, data entry and phone calls. The most important skills for an administrative services assistant are customer service, data entry, and home health.

Administrative office assistant vs administrative services assistant overview

Administrative Office AssistantAdministrative Services Assistant
Yearly salary$33,318$35,490
Hourly rate$16.02$17.06
Growth rate-8%-8%
Number of jobs81,528115,856
Job satisfaction--
Most common degreeBachelor's Degree, 46%Bachelor's Degree, 48%
Average age5050
Years of experience22

What does an administrative office assistant do?

An administrative office assistant is responsible for performing administrative duties to assist in daily management operations. These duties include taking calls and responding to client and customers' inquiries and concerns, scheduling meetings and conferences, organizing files and submitting required documents, sorting invoices for release, processing travel arrangements, receiving emails, forwarding reports to the appropriate department, and coordinating with company's events. An administrative assistant must be detail-oriented, as well as having excellent time-management and multi-tasking skills to perform duties even under minimal supervision.

What does an administrative services assistant do?

An administrative services assistant is responsible for performing administrative support to an organization, ensuring smooth operations, and providing the best services for the customers. Administrative services assistants are usually the first point of contact of visitors, responding to their inquiries and concerns, verifying appointments, and leading them to the appropriate personnel or department. They are also present in meetings and conferences, creating minutes reports, presenting documents, and suggesting opportunities to improve operational functions and increase profitability. An administrative services assistant does data processing, sort files, monitor office inventories, and other related tasks as required.

Administrative office assistant vs administrative services assistant salary

Administrative office assistants and administrative services assistants have different pay scales, as shown below.

Administrative Office AssistantAdministrative Services Assistant
Average salary$33,318$35,490
Salary rangeBetween $25,000 And $43,000Between $28,000 And $44,000
Highest paying CitySacramento, CASan Jose, CA
Highest paying stateHawaiiWashington
Best paying companyBuckley KingUniversity of California, Berkeley
Best paying industryGovernmentFinance

Differences between administrative office assistant and administrative services assistant education

There are a few differences between an administrative office assistant and an administrative services assistant in terms of educational background:

Administrative Office AssistantAdministrative Services Assistant
Most common degreeBachelor's Degree, 46%Bachelor's Degree, 48%
Most common majorBusinessBusiness
Most common collegeWestern Carolina UniversityWestern Carolina University

Administrative office assistant vs administrative services assistant demographics

Here are the differences between administrative office assistants' and administrative services assistants' demographics:

Administrative Office AssistantAdministrative Services Assistant
Average age5050
Gender ratioMale, 14.7% Female, 85.3%Male, 11.6% Female, 88.4%
Race ratioBlack or African American, 9.2% Unknown, 3.9% Hispanic or Latino, 16.1% Asian, 3.8% White, 66.4% American Indian and Alaska Native, 0.7%Black or African American, 9.2% Unknown, 3.9% Hispanic or Latino, 16.1% Asian, 3.8% White, 66.2% American Indian and Alaska Native, 0.7%
LGBT Percentage6%6%

Differences between administrative office assistant and administrative services assistant duties and responsibilities

Administrative office assistant example responsibilities.

  • Develop and manage external financial relationships between clients and the IRS.
  • Manage the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
  • Establish and maintain effective communications and cohesive working relationships with company associates, telephone and walk-in customers, and site visitors.
  • Dust offices and clean windows and doors.
  • Update information in CATT database, as well as make appointments for therapists and psychiatrists in Sharepoint.
  • Create electronic filing system to alleviate paper copies and recruit fellow co-workers to get on board with SharePoint.
  • Show more

Administrative services assistant example responsibilities.

  • Manage local SharePoint and calendar with real estate and construction files, and event information, corporate attorney updates.
  • Manage and develop the daily clinical schedule for the in-patient rehabilitation staff taking into consideration Medicare guidelines and staffing ratios.
  • Prepare transfer packets and coordinate transfers for patients being send to extend rehabilitation skil facility.
  • Assist in maintaining accountability of all badges issue, and in documenting all badge transactions within a SharePoint database.
  • Create PowerPoint presentations for departmental meetings and external marketing tools.
  • Calculate and submit technicians payroll information and track productivity efficiency of technicians.
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Administrative office assistant vs administrative services assistant skills

Common administrative office assistant skills
  • Customer Service, 14%
  • Data Entry, 13%
  • Phone Calls, 7%
  • Payroll, 5%
  • PowerPoint, 4%
  • Database Management, 4%
Common administrative services assistant skills
  • Customer Service, 14%
  • Data Entry, 7%
  • Home Health, 5%
  • Provides Administrative Support, 5%
  • Patients, 5%
  • PowerPoint, 5%

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