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The differences between administrative office assistants and administrative services assistants can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an administrative office assistant and an administrative services assistant. Additionally, an administrative services assistant has an average salary of $35,490, which is higher than the $33,318 average annual salary of an administrative office assistant.
The top three skills for an administrative office assistant include customer service, data entry and phone calls. The most important skills for an administrative services assistant are customer service, data entry, and home health.
| Administrative Office Assistant | Administrative Services Assistant | |
| Yearly salary | $33,318 | $35,490 |
| Hourly rate | $16.02 | $17.06 |
| Growth rate | -8% | -8% |
| Number of jobs | 81,528 | 115,856 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 46% | Bachelor's Degree, 48% |
| Average age | 50 | 50 |
| Years of experience | 2 | 2 |
An administrative office assistant is responsible for performing administrative duties to assist in daily management operations. These duties include taking calls and responding to client and customers' inquiries and concerns, scheduling meetings and conferences, organizing files and submitting required documents, sorting invoices for release, processing travel arrangements, receiving emails, forwarding reports to the appropriate department, and coordinating with company's events. An administrative assistant must be detail-oriented, as well as having excellent time-management and multi-tasking skills to perform duties even under minimal supervision.
An administrative services assistant is responsible for performing administrative support to an organization, ensuring smooth operations, and providing the best services for the customers. Administrative services assistants are usually the first point of contact of visitors, responding to their inquiries and concerns, verifying appointments, and leading them to the appropriate personnel or department. They are also present in meetings and conferences, creating minutes reports, presenting documents, and suggesting opportunities to improve operational functions and increase profitability. An administrative services assistant does data processing, sort files, monitor office inventories, and other related tasks as required.
Administrative office assistants and administrative services assistants have different pay scales, as shown below.
| Administrative Office Assistant | Administrative Services Assistant | |
| Average salary | $33,318 | $35,490 |
| Salary range | Between $25,000 And $43,000 | Between $28,000 And $44,000 |
| Highest paying City | Sacramento, CA | San Jose, CA |
| Highest paying state | Hawaii | Washington |
| Best paying company | Buckley King | University of California, Berkeley |
| Best paying industry | Government | Finance |
There are a few differences between an administrative office assistant and an administrative services assistant in terms of educational background:
| Administrative Office Assistant | Administrative Services Assistant | |
| Most common degree | Bachelor's Degree, 46% | Bachelor's Degree, 48% |
| Most common major | Business | Business |
| Most common college | Western Carolina University | Western Carolina University |
Here are the differences between administrative office assistants' and administrative services assistants' demographics:
| Administrative Office Assistant | Administrative Services Assistant | |
| Average age | 50 | 50 |
| Gender ratio | Male, 14.7% Female, 85.3% | Male, 11.6% Female, 88.4% |
| Race ratio | Black or African American, 9.2% Unknown, 3.9% Hispanic or Latino, 16.1% Asian, 3.8% White, 66.4% American Indian and Alaska Native, 0.7% | Black or African American, 9.2% Unknown, 3.9% Hispanic or Latino, 16.1% Asian, 3.8% White, 66.2% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 6% | 6% |