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Administrative office assistant vs office support assistant

The differences between administrative office assistants and office support assistants can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an administrative office assistant and an office support assistant. Additionally, an office support assistant has an average salary of $33,548, which is higher than the $33,318 average annual salary of an administrative office assistant.

The top three skills for an administrative office assistant include customer service, data entry and phone calls. The most important skills for an office support assistant are customer service, data entry, and office equipment.

Administrative office assistant vs office support assistant overview

Administrative Office AssistantOffice Support Assistant
Yearly salary$33,318$33,548
Hourly rate$16.02$16.13
Growth rate-8%-5%
Number of jobs81,528134,113
Job satisfaction--
Most common degreeBachelor's Degree, 46%Bachelor's Degree, 42%
Average age5047
Years of experience22

What does an administrative office assistant do?

An administrative office assistant is responsible for performing administrative duties to assist in daily management operations. These duties include taking calls and responding to client and customers' inquiries and concerns, scheduling meetings and conferences, organizing files and submitting required documents, sorting invoices for release, processing travel arrangements, receiving emails, forwarding reports to the appropriate department, and coordinating with company's events. An administrative assistant must be detail-oriented, as well as having excellent time-management and multi-tasking skills to perform duties even under minimal supervision.

What does an office support assistant do?

An office support assistant is in charge of performing clerical support tasks to keep offices running smoothly and efficiently. Their responsibilities typically include answering calls and correspondence, preparing and processing documents, organizing and disseminating files, and coordinating with different departments. There are also instances where they must attend meetings and take down information, greet visitors, and monitor the inventory of office supplies, processing procurement requests when necessary. Furthermore, they may assist the staff when it comes to programs and projects.

Administrative office assistant vs office support assistant salary

Administrative office assistants and office support assistants have different pay scales, as shown below.

Administrative Office AssistantOffice Support Assistant
Average salary$33,318$33,548
Salary rangeBetween $25,000 And $43,000Between $26,000 And $42,000
Highest paying CitySacramento, CANew York, NY
Highest paying stateHawaiiNew York
Best paying companyBuckley KingSierra Pacific Industries
Best paying industryGovernmentTransportation

Differences between administrative office assistant and office support assistant education

There are a few differences between an administrative office assistant and an office support assistant in terms of educational background:

Administrative Office AssistantOffice Support Assistant
Most common degreeBachelor's Degree, 46%Bachelor's Degree, 42%
Most common majorBusinessBusiness
Most common collegeWestern Carolina UniversityWestern Carolina University

Administrative office assistant vs office support assistant demographics

Here are the differences between administrative office assistants' and office support assistants' demographics:

Administrative Office AssistantOffice Support Assistant
Average age5047
Gender ratioMale, 14.7% Female, 85.3%Male, 18.1% Female, 81.9%
Race ratioBlack or African American, 9.2% Unknown, 3.9% Hispanic or Latino, 16.1% Asian, 3.8% White, 66.4% American Indian and Alaska Native, 0.7%Black or African American, 9.3% Unknown, 4.8% Hispanic or Latino, 14.6% Asian, 7.8% White, 62.3% American Indian and Alaska Native, 1.1%
LGBT Percentage6%6%

Differences between administrative office assistant and office support assistant duties and responsibilities

Administrative office assistant example responsibilities.

  • Develop and manage external financial relationships between clients and the IRS.
  • Manage the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
  • Establish and maintain effective communications and cohesive working relationships with company associates, telephone and walk-in customers, and site visitors.
  • Dust offices and clean windows and doors.
  • Update information in CATT database, as well as make appointments for therapists and psychiatrists in Sharepoint.
  • Create electronic filing system to alleviate paper copies and recruit fellow co-workers to get on board with SharePoint.
  • Show more

Office support assistant example responsibilities.

  • Manage and maintain patients' medical records by utilizing computer applications management database processing system to ensure county compliance.
  • Maintain HIPAA standards and audit secure patient files prior to filing.
  • Make sure all records are store and handle in compliance with HIPAA procedures.
  • Process payroll for administrative and clinical staff.
  • Create PowerPoint presentations for many different project managers.
  • Process payroll correcting entry forms, logging pertinent information into SharePoint spreadsheet for team activity.
  • Show more

Administrative office assistant vs office support assistant skills

Common administrative office assistant skills
  • Customer Service, 14%
  • Data Entry, 13%
  • Phone Calls, 7%
  • Payroll, 5%
  • PowerPoint, 4%
  • Database Management, 4%
Common office support assistant skills
  • Customer Service, 20%
  • Data Entry, 16%
  • Office Equipment, 8%
  • Phone Calls, 6%
  • Office Procedures, 5%
  • PowerPoint, 5%

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