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Administrative specialist vs administrative receptionist

The differences between administrative specialists and administrative receptionists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an administrative specialist and an administrative receptionist. Additionally, an administrative specialist has an average salary of $38,758, which is higher than the $31,502 average annual salary of an administrative receptionist.

The top three skills for an administrative specialist include customer service, data entry and powerpoint. The most important skills for an administrative receptionist are customer service, patients, and data entry.

Administrative specialist vs administrative receptionist overview

Administrative SpecialistAdministrative Receptionist
Yearly salary$38,758$31,502
Hourly rate$18.63$15.15
Growth rate-8%-8%
Number of jobs71,22791,892
Job satisfaction--
Most common degreeBachelor's Degree, 48%Bachelor's Degree, 35%
Average age5050
Years of experience22

What does an administrative specialist do?

An administrative specialist is in charge of various clerical tasks to support supervisors and management staff. Their responsibility is to act as the main point of contact among clients through answering calls and responding to inquiries, managing schedules, arranging appointments and travel, addressing complaints and resolving internal issues, managing payroll, and keeping an organized database. Furthermore, an administrative specialist can also conduct research and analysis, prepare reports and other forms of documentation, and coordinate workflow in a particular area.

What does an administrative receptionist do?

An administrative receptionist is responsible for performing administrative tasks, handling visitors' inquiries and concerns, verifying appointments, and leading them to the appropriate personnel and department, as well as handling and routing calls. Administrative receptionists also keep records of the staff meeting and executive conference, including company and promotional events. They receive packages and mail, sort documents, manage office supply inventories, create incident reports, and report suspicious guests within the premises. An administrative receptionist must have excellent communication and customer service skills, especially on resolving and escalating complaints.

Administrative specialist vs administrative receptionist salary

Administrative specialists and administrative receptionists have different pay scales, as shown below.

Administrative SpecialistAdministrative Receptionist
Average salary$38,758$31,502
Salary rangeBetween $25,000 And $58,000Between $25,000 And $38,000
Highest paying CityWashington, DCOakland, CA
Highest paying stateCaliforniaWashington
Best paying companyMetaBeacon Hill Staffing Group
Best paying industryTechnologyTechnology

Differences between administrative specialist and administrative receptionist education

There are a few differences between an administrative specialist and an administrative receptionist in terms of educational background:

Administrative SpecialistAdministrative Receptionist
Most common degreeBachelor's Degree, 48%Bachelor's Degree, 35%
Most common majorBusinessBusiness
Most common collegeWestern Carolina UniversityWestern Carolina University

Administrative specialist vs administrative receptionist demographics

Here are the differences between administrative specialists' and administrative receptionists' demographics:

Administrative SpecialistAdministrative Receptionist
Average age5050
Gender ratioMale, 24.4% Female, 75.6%Male, 8.0% Female, 92.0%
Race ratioBlack or African American, 9.3% Unknown, 3.9% Hispanic or Latino, 16.3% Asian, 3.8% White, 65.9% American Indian and Alaska Native, 0.7%Black or African American, 9.4% Unknown, 3.9% Hispanic or Latino, 16.4% Asian, 3.8% White, 65.7% American Indian and Alaska Native, 0.7%
LGBT Percentage6%6%

Differences between administrative specialist and administrative receptionist duties and responsibilities

Administrative specialist example responsibilities.

  • Participate in committee meetings by preparing minutes and presentation summaries, planning meeting agendas, and organizing and managing meeting logistics.
  • Process incoming and outgoing medical records with newly implement HIPAA requirements.
  • Maintain personnel records, electronic databases, oversee and administer department SharePoint website.
  • Redesign and reformat PowerPoint presentations, customize individual client presentations for specific look & feel.
  • Create and successfully implement a new faculty form to collect necessary information for payroll forms.
  • Conduct training of new personnel using spreadsheets & PowerPoint presentations to ensure compliance of organizational policies & procedures.
  • Show more

Administrative receptionist example responsibilities.

  • Manage travel reimbursements, and reconcile process and forward to payroll for assign individuals.
  • Act as primary liaison between patients, physical therapists and physicians while accomplishing miscellaneous duties necessary for maintaining operations.
  • Sort first class mail, FedEx, campus mail and all incoming mail daily.
  • Draft correspondence and other written material, develop PowerPoint slides and graphic presentations for demographic analysts.
  • Issue shipping instructions and provide routing information to ensure that payroll delivery times and locations are coordinate.
  • Greet visitors, and respond to telephone and in-person requests for information for sole-practitioner office serving several hundr patients.
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Administrative specialist vs administrative receptionist skills

Common administrative specialist skills
  • Customer Service, 14%
  • Data Entry, 6%
  • PowerPoint, 6%
  • Office Procedures, 5%
  • Patients, 5%
  • Payroll, 4%
Common administrative receptionist skills
  • Customer Service, 18%
  • Patients, 12%
  • Data Entry, 11%
  • Phone Calls, 8%
  • Front Desk, 6%
  • Word Processing, 4%

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