Volunteer Experience Specialist - South (Cincinnati)
Cincinnati, OH
Volunteer Experience Specialist
South Region - Cincinnati
At Girl Scouts of Western Ohio, we believe every girl deserves a place to grow, lead and thrive. As a Volunteer Experience Specialist, you'll play a critical role in making that possible by ensuring volunteers and members have an outstanding experience that keeps them coming back year after year. Focused on retention and member renewal, this role is about relationships. You'll serve as the go-to partner for new and returning volunteers in your assigned service area, offering personalized coaching, resources and support to help them feel confident, connected and be successful. This role is a key driver in sustaining a strong, vibrant Girl Scout community. This role works in close partnership with our recruitment team, ensuring that once a member joins they stay engaged through a consistent, high-quality experience that inspires them to continue the journey. The ideal candidate will be passionate about volunteer engagement, relationship building and creating lasting impact. This role is located within our south/Cincinnati region and assigned to support service units in the following areas: Anderson, Hyde Park, Oakley, Brown County, Kings Mills, Bethel, Felicity and New Richmond.
Summary:
Develop and execute a girl and adult membership retention plan in assigned communities to achieve annual membership and renewal goals. Increase Girl Scout visibility and engagement in the community through community networking and collaboration.
Essential Functions
Drive membership growth in assigned communities by developing and implementing comprehensive retention plans for girls/ adults in troops using a variety of strategies including volunteer education, modeling troop leadership and ensuring programmatic activities for girls.
Analyze membership gaps throughout the year to readjust plans as necessary to meet grade level and demographic goals.
Recruit, train and provide ongoing support to administrative volunteers to increase functioning level of assigned communities.
Implement the components of volunteer program management with troop leaders and administrative volunteers to ensure they are prepared to deliver the Girl Scout program, providing excellent support and customer service.
Develop and implement a comprehensive community plan in partnership with administrative volunteers for each assigned community that engages and prepares volunteers, caregivers and community organizations to provide girls with a high-quality progressive Girl Scout Leadership Experience.
Provide support to Council strategic initiatives including recruitment, product program, outreach and outdoor program/camp.
Competencies
Sales and Marketing
Team Building
Judgement and Decision Making
Networking
Leadership
Relationship Management
Position Details
This is a full-time, non-exempt position. The days of work are primarily Monday through Friday, but evening work is frequent and occasional weekend work may be required. Hours of work will vary, depending on support required by service units and time of year. Work schedules are flexible but will be approximately 40-45 hours/week depending on season.
Travel
This is an “in the field” position requiring regular travel to assigned geographic areas of the council.
Required Education & Experience
Bachelor's degree or any combination of education, training and experience that demonstrates the ability to perform the duties of the position.
Experience recruiting and managing volunteers.
Experience in recruitment and/or sales preferred.
Experience in community outreach or development including school partnerships.
Proficient in Microsoft Word and Microsoft Excel.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. We value our employees' time and efforts.
Compensation & Benefits
This full-time, non-exempt position is compensated at $19.23/hour and offers a generous health and wellbeing benefits package.
Perks
Ability to build your skills and grow your career
Supportive environment for learning and development.
Flexibility for work/life balance
Opportunity for hybrid teleworking arrangement after training period
Medical, dental, vision, accident, life insurance, and more!
401K- 100% company match up to 5% salary
Annual paid Winter Break from December 25th - January 1st
12 days of Vacation Paid Time Off & 6 days of Sick Paid Time Off
A high-achieving and fun team with a casual dress code
Plus, we work to maintain the best environment for our employees where people can learn and grow with the company. We strive to provide a collaborative, creative environment where everyone feels encouraged to contribute to our processes, decisions, planning, and culture.
Our Commitment to Diversity, Equity, Inclusion, and Belonging (DEIB)
We are proud to be an equal opportunity employer dedicated to pursuing and hiring a diverse workforce and are committed to creating an inclusive environment for all. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. GSWO is an EEO/Minority/Female/Disability/Veteran employer.
Volunteer Coordinator
Wintersville, OH
Inspire Community. Support Patients. Coordinate with Heart.
We are seeking a compassionate and organized Volunteer Coordinator to join our hospice care team. In this vital role, you will recruit, train, supervise, and support volunteers who provide essential services to patients and families. As a key member of the interdisciplinary team, you will be the voice and advocate for volunteers while ensuring the program aligns with federal hospice regulations and community needs.
Key Responsibilities
Supervise all volunteer activity within the designated service area.
Maintain compliance with the Medicare Hospice Conditions of Participation 5% volunteer requirement.
Assess patient and family needs for volunteer services and coordinate appropriate placements.
Recruit, train, and retain Administrative, Direct Care, Vigil, and Bereavement volunteers.
Facilitate volunteer orientation and annual training requirements.
Ensure completion of health screening requirements (e.g., TB tests, health questionnaires).
Serve as liaison between volunteers and staff to promote strong communication.
Represent the volunteer program at interdisciplinary team meetings and in the community.
Maintain accurate and up-to-date volunteer records, including visit documentation, evaluations, and monthly statistics.
Participate in the hospice's quality assessment and performance improvement activities.
Support volunteers with regular communication and mentoring.
Serve as a backup volunteer when needed.
Assist with reviewing and updating volunteer policies and procedures.
About You
Qualifications - What You'll Bring:
CPR certification required
Valid driver's license, reliable transportation, and current auto insurance required
Deep understanding of hospice philosophy and the emotional needs of terminally ill patients and their families
Ability to build rapport with volunteers, staff, and community partners
Strong organizational and record-keeping abilities
Excellent verbal and written communication skills
Proficiency in public speaking and group facilitation
Flexible, empathetic, and capable of working independently and collaboratively
Competent in Microsoft Office and other basic office equipment
Preferred Experience (Not Required):
Bachelor's degree preferred or at least four years of related experience
Previous experience in healthcare, hospice, or volunteer administration
We Offer
Benefits for All Associates (Full-Time, Part-Time & Per Diem):
Competitive Pay
401(k) with Company Match
Career Advancement Opportunities
National & Local Recognition Programs
Teammate Assistance Fund
Additional Full-Time Benefits:
Medical, Dental, Vision Insurance
Mileage Reimbursement or Fleet Vehicle Program
Generous Paid Time Off + 7 Paid Holidays
Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care)
Education Support & Tuition Assistance (ASN to BSN, BSN to MSN)
Free Continuing Education Units (CEUs)
Company-paid Life & Long-Term Disability Insurance
Voluntary Benefits (Pet, Critical Illness, Accident, LTC)
Be the Heart Behind the Care.
Apply today to become a Volunteer Coordinator and lead a program that brings hope, comfort, and companionship to patients and families during their most critical
Legalese
This is a safety-sensitive position
Employee must meet minimum requirements to be eligible for benefits
Where applicable, employee must meet state specific requirements
We are proud to be an EEO employer
We maintain a drug-free workplace
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Compensation may vary within the salary range provided based on several factors including but not limited to a candidate's location, experience, education, skills, licensure, certifications and department equity. Gentiva provides associates with a comprehensive benefits and total rewards package, of which base pay is just one piece.
Salary Range - $21.05/hr to $24.75/hr
Location SouthernCare Our Company
At SouthernCare, part of Gentiva, it is our privilege to offer compassionate care in the comfort of wherever our patients call home. We are a national leader in hospice care, palliative care, home health care, and advanced illness management, with nearly 600 locations and thousands of dedicated clinicians across 38 states.
Our place is by the side of those who need us - from helping people recover from illness, injury, or surgery in the comfort of their homes to guiding patients and their families through the physical, emotional, and spiritual effects of a serious illness or terminal diagnosis.
Hospice care: Gentiva Hospice, Emerald Coast Hospice Care, Heartland Hospice, Hospice Plus, New Century Hospice, Regency SouthernCare, SouthernCare Hospice Services, SouthernCare New Beacon
Palliative care: Empatia Palliative Care, Emerald Coast Palliative Care
Home health care: Heartland Home Health
Advanced illness management: Illumia Health
With corporate headquarters in Atlanta, Georgia, and providers delivering care across the U.S., we are proud to offer rewarding careers in a collaborative environment where inspiring achievements are recognized - and kindness is celebrated.
Auto-ApplyVolunteer Coordinator
Massillon, OH
Job DescriptionDescription:
Job Title: MOW Volunteer Coordinator
Division/ Department: MOW
Reports to: HCBS Manager
Job Status: Full-Time
Oversee the daily aspects of scheduling and supporting the volunteers who assist with meal deliveries in the Meal on Wheels program. This includes but is not limited to, recruiting, training, scheduling, retention, reporting and maintaining a volunteer database. Assist with daily meal deliveries as needed.
Responsibilities:
Oversees all aspects of the volunteer schedule to include: create, maintain and distribute monthly schedule for all sites, handle changes with volunteers (conflicts, call-offs, etc.), fill open routes, communicate with leadership in advance when multiple routes are open, and communicate daily changes to site coordinators.
Maintain a up to date and accurate volunteer database.
Provide monthly reporting: number of volunteers and hours, number of permanent open routes, active and inactive volunteers, etc.
Develop and oversee a retention plan for current volunteers including: contests, incentives, recognition, etc.
Develop and oversee a volunteer recruitment plan including development and execution of short and long-term strategies.
Administer quarterly volunteer training.
Speak at various outreach meetings to increase the number of volunteers for the organization.
Coordinate communications with the site coordinators regarding placement of volunteers.
Train new volunteers to ensure their suitability to the position and their placement on the volunteer roster.
Deliver meals when there are not enough volunteers to cover routes.
Plan and coordinate volunteer banquets ensuring appropriate recognition.
Assist with fundraising events.
Standard Job Functions
Ability to maintain confidentiality in all aspects of business including, but not limited to health care, financial, employment and business practices.
Ability to be flexible and innovative in completing job duties.
Ability to work flexibly under stressful and possibly unpleasant environmental conditions, and to understand and tolerate different behaviors and lifestyles.
Ability to professionally present information and respond to questions from clients and/or other groups.
Ability to give good customer service ( i.e. kind, courteous, responsive) to both internal and external customers.
Willingness to accept other duties as assigned.
Ability to follow safety rules and use good judgement in completing tasks that do not put you or others at risk for injury.
Ability to follow chain of command and follow through on all reporting including, but not limited to, immediate reporting of incidents/ accidents, personal information changes, and safety/ employment concerns.
Attend all meetings and trainings as required.
Perform all other duties/assignments in support of the agency's mission, goals and objectives.
Requirements:
Requirements
High School Diploma required
3 years of experience in a customer service or volunteer liaison role, preferred.
3 years of Microsoft Office experience, preferred.
3 years of experience in database software experience, preferred
Volunteer Experience Specialist - South (Cincinnati)
Cincinnati, OH
Volunteer Experience Specialist South Region - Cincinnati At Girl Scouts of Western Ohio, we believe every girl deserves a place to grow, lead and thrive. As a Volunteer Experience Specialist, you'll play a critical role in making that possible by ensuring volunteers and members have an outstanding experience that keeps them coming back year after year. Focused on retention and member renewal, this role is about relationships. You'll serve as the go-to partner for new and returning volunteers in your assigned service area, offering personalized coaching, resources and support to help them feel confident, connected and be successful. This role is a key driver in sustaining a strong, vibrant Girl Scout community. This role works in close partnership with our recruitment team, ensuring that once a member joins they stay engaged through a consistent, high-quality experience that inspires them to continue the journey. The ideal candidate will be passionate about volunteer engagement, relationship building and creating lasting impact. This role is located within our south/Cincinnati region and assigned to support service units in the following areas: Sharonville, Evendale, Mason, Downtown Cincinnati, Madeira, Blue Ash, Montgomery.
Summary:
Develop and execute a girl and adult membership retention plan in assigned communities to achieve annual membership and renewal goals. Increase Girl Scout visibility and engagement in the community through community networking and collaboration.
Essential Functions
* Drive membership growth in assigned communities by developing and implementing comprehensive retention plans for girls/ adults in troops using a variety of strategies including volunteer education, modeling troop leadership and ensuring programmatic activities for girls.
* Analyze membership gaps throughout the year to readjust plans as necessary to meet grade level and demographic goals.
* Recruit, train and provide ongoing support to administrative volunteers to increase functioning level of assigned communities.
* Implement the components of volunteer program management with troop leaders and administrative volunteers to ensure they are prepared to deliver the Girl Scout program, providing excellent support and customer service.
* Develop and implement a comprehensive community plan in partnership with administrative volunteers for each assigned community that engages and prepares volunteers, caregivers and community organizations to provide girls with a high-quality progressive Girl Scout Leadership Experience.
* Provide support to Council strategic initiatives including recruitment, product program, outreach and outdoor program/camp.
Competencies
* Sales and Marketing
* Team Building
* Judgement and Decision Making
* Networking
* Leadership
* Relationship Management
Position Details
This is a full-time, non-exempt position. The days of work are primarily Monday through Friday, but evening work is frequent and occasional weekend work may be required. Hours of work will vary, depending on support required by service units and time of year. Work schedules are flexible but will be approximately 40-45 hours/week depending on season.
Travel
This is an "in the field" position requiring regular travel to assigned geographic areas of the council.
Required Education & Experience
* Bachelor's degree or any combination of education, training and experience that demonstrates the ability to perform the duties of the position.
* Experience recruiting and managing volunteers.
* Experience in recruitment and/or sales preferred.
* Experience in community outreach or development including school partnerships.
* Proficient in Microsoft Word and Microsoft Excel.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. We value our employees' time and efforts.
Compensation & Benefits
This full-time, non-exempt position is compensated at $19.23/hour and offers a generous health and wellbeing benefits package.
Perks
* Ability to build your skills and grow your career
* Supportive environment for learning and development.
* Flexibility for work/life balance
* Opportunity for hybrid teleworking arrangement after training period
* Medical, dental, vision, accident, life insurance, and more!
* 401K- 100% company match up to 5% salary
* Annual paid Winter Break from December 25th - January 1st
* 12 days of Vacation Paid Time Off & 6 days of Sick Paid Time Off
* A high-achieving and fun team with a casual dress code
Plus, we work to maintain the best environment for our employees where people can learn and grow with the company. We strive to provide a collaborative, creative environment where everyone feels encouraged to contribute to our processes, decisions, planning, and culture.
Our Commitment to Diversity, Equity, Inclusion, and Belonging (DEIB)
We are proud to be an equal opportunity employer dedicated to pursuing and hiring a diverse workforce and are committed to creating an inclusive environment for all. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. GSWO is an EEO/Minority/Female/Disability/Veteran employer.
Volunteer Experience Specialist - Central (Dayton, OH)
Dayton, OH
Volunteer Experience Specialist
Central - Region (Dayton)
At Girl Scouts of Western Ohio, we believe every girl deserves a place to grow, lead and thrive. As a Volunteer Experience Specialist, you'll play a critical role in making that possible by ensuring volunteers and members have an outstanding experience that keeps them coming back year after year. Focused on retention and member renewal, this role is about relationships. You'll serve as the go-to partner for new and returning volunteers in your assigned service area, offering personalized coaching, resources and support to help them feel confident, connected and be successful. This role is a key driver in sustaining a strong, vibrant Girl Scout community. This role works in close partnership with our recruitment team, ensuring that once a member joins they stay engaged through a consistent, high-quality experience that inspires them to continue the journey. The ideal candidate will be passionate about volunteer engagement, relationship building and creating lasting impact. This role is located within our Central Dayton region and assigned to support service units troops in Greene & Clinton Counties.
Summary:
Develop and execute a girl and adult membership retention plan in assigned communities to achieve annual membership and renewal goals. Increase Girl Scout visibility and engagement in the community through community networking and collaboration.
Essential Functions
Drive membership growth in assigned communities by developing and implementing comprehensive retention plans for girls/ adults in troops using a variety of strategies including volunteer education, modeling troop leadership and ensuring programmatic activities for girls.
Analyze membership gaps throughout the year to readjust plans as necessary to meet grade level and demographic goals.
Recruit, train and provide ongoing support to administrative volunteers to increase functioning level of assigned communities.
Implement the components of volunteer program management with troop leaders and administrative volunteers to ensure they are prepared to deliver the Girl Scout program, providing excellent support and customer service.
Develop and implement a comprehensive community plan in partnership with administrative volunteers for each assigned community that engages and prepares volunteers, caregivers and community organizations to provide girls with a high-quality progressive Girl Scout Leadership Experience.
Provide support to Council strategic initiatives including recruitment, product program, outreach and outdoor program/camp.
Competencies
Sales and Marketing
Team Building
Judgement and Decision Making
Networking
Leadership
Relationship Management
Position Details
This is a full-time, non-exempt position. The days of work are primarily Monday through Friday, but evening work is frequent and occasional weekend work may be required. Hours of work will vary, depending on support required by service units and time of year. Work schedules are flexible but will be approximately 40-45 hours/week depending on season.
Travel
This is an “in the field” position requiring regular travel to assigned geographic areas of the council.
Required Education & Experience
Bachelor's degree or any combination of education, training and experience that demonstrates the ability to perform the duties of the position.
Experience recruiting and managing volunteers.
Experience in recruitment and/or sales preferred.
Experience in community outreach or development including school partnerships.
Proficient in Microsoft Word and Microsoft Excel.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. We value our employees' time and efforts.
Compensation & Benefits
This full-time, non-exempt position is compensated at $19.23/hour and offers a generous health and wellbeing benefits package.
Perks
Ability to build your skills and grow your career
Supportive environment for learning and development.
Flexibility for work/life balance
Opportunity for hybrid teleworking arrangement after training period
Medical, dental, vision, accident, life insurance, and more!
401K- 100% company match up to 5% salary
Annual paid Winter Break from December 25th - January 1st
12 days of Vacation Paid Time Off & 6 days of Sick Paid Time Off
A high-achieving and fun team with a casual dress code
Plus, we work to maintain the best environment for our employees where people can learn and grow with the company. We strive to provide a collaborative, creative environment where everyone feels encouraged to contribute to our processes, decisions, planning, and culture.
Our Commitment to Diversity, Equity, Inclusion, and Belonging (DEIB)
We are proud to be an equal opportunity employer dedicated to pursuing and hiring a diverse workforce and are committed to creating an inclusive environment for all. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. GSWO is an EEO/Minority/Female/Disability/Veteran employer.
Volunteer Experience Specialist - South (Cincinnati)
Cincinnati, OH
Volunteer Experience Specialist South Region - Cincinnati At Girl Scouts of Western Ohio, we believe every girl deserves a place to grow, lead and thrive. As a Volunteer Experience Specialist, you'll play a critical role in making that possible by ensuring volunteers and members have an outstanding experience that keeps them coming back year after year. Focused on retention and member renewal, this role is about relationships. You'll serve as the go-to partner for new and returning volunteers in your assigned service area, offering personalized coaching, resources and support to help them feel confident, connected and be successful. This role is a key driver in sustaining a strong, vibrant Girl Scout community. This role works in close partnership with our recruitment team, ensuring that once a member joins they stay engaged through a consistent, high-quality experience that inspires them to continue the journey. The ideal candidate will be passionate about volunteer engagement, relationship building and creating lasting impact. This role is located within our south/Cincinnati region and assigned to support service units in the following areas: Anderson, Hyde Park, Oakley, Brown County, Kings Mills, Bethel, Felicity and New Richmond.
Summary:
Develop and execute a girl and adult membership retention plan in assigned communities to achieve annual membership and renewal goals. Increase Girl Scout visibility and engagement in the community through community networking and collaboration.
Essential Functions
* Drive membership growth in assigned communities by developing and implementing comprehensive retention plans for girls/ adults in troops using a variety of strategies including volunteer education, modeling troop leadership and ensuring programmatic activities for girls.
* Analyze membership gaps throughout the year to readjust plans as necessary to meet grade level and demographic goals.
* Recruit, train and provide ongoing support to administrative volunteers to increase functioning level of assigned communities.
* Implement the components of volunteer program management with troop leaders and administrative volunteers to ensure they are prepared to deliver the Girl Scout program, providing excellent support and customer service.
* Develop and implement a comprehensive community plan in partnership with administrative volunteers for each assigned community that engages and prepares volunteers, caregivers and community organizations to provide girls with a high-quality progressive Girl Scout Leadership Experience.
* Provide support to Council strategic initiatives including recruitment, product program, outreach and outdoor program/camp.
Competencies
* Sales and Marketing
* Team Building
* Judgement and Decision Making
* Networking
* Leadership
* Relationship Management
Position Details
This is a full-time, non-exempt position. The days of work are primarily Monday through Friday, but evening work is frequent and occasional weekend work may be required. Hours of work will vary, depending on support required by service units and time of year. Work schedules are flexible but will be approximately 40-45 hours/week depending on season.
Travel
This is an "in the field" position requiring regular travel to assigned geographic areas of the council.
Required Education & Experience
* Bachelor's degree or any combination of education, training and experience that demonstrates the ability to perform the duties of the position.
* Experience recruiting and managing volunteers.
* Experience in recruitment and/or sales preferred.
* Experience in community outreach or development including school partnerships.
* Proficient in Microsoft Word and Microsoft Excel.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. We value our employees' time and efforts.
Compensation & Benefits
This full-time, non-exempt position is compensated at $19.23/hour and offers a generous health and wellbeing benefits package.
Perks
* Ability to build your skills and grow your career
* Supportive environment for learning and development.
* Flexibility for work/life balance
* Opportunity for hybrid teleworking arrangement after training period
* Medical, dental, vision, accident, life insurance, and more!
* 401K- 100% company match up to 5% salary
* Annual paid Winter Break from December 25th - January 1st
* 12 days of Vacation Paid Time Off & 6 days of Sick Paid Time Off
* A high-achieving and fun team with a casual dress code
Plus, we work to maintain the best environment for our employees where people can learn and grow with the company. We strive to provide a collaborative, creative environment where everyone feels encouraged to contribute to our processes, decisions, planning, and culture.
Our Commitment to Diversity, Equity, Inclusion, and Belonging (DEIB)
We are proud to be an equal opportunity employer dedicated to pursuing and hiring a diverse workforce and are committed to creating an inclusive environment for all. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. GSWO is an EEO/Minority/Female/Disability/Veteran employer.
Volunteer Experience Specialist - South (Cincinnati)
Cincinnati, OH
Volunteer Experience Specialist
South Region - Cincinnati
At Girl Scouts of Western Ohio, we believe every girl deserves a place to grow, lead and thrive. As a Volunteer Experience Specialist, you'll play a critical role in making that possible by ensuring volunteers and members have an outstanding experience that keeps them coming back year after year. Focused on retention and member renewal, this role is about relationships. You'll serve as the go-to partner for new and returning volunteers in your assigned service area, offering personalized coaching, resources and support to help them feel confident, connected and be successful. This role is a key driver in sustaining a strong, vibrant Girl Scout community. This role works in close partnership with our recruitment team, ensuring that once a member joins they stay engaged through a consistent, high-quality experience that inspires them to continue the journey. The ideal candidate will be passionate about volunteer engagement, relationship building and creating lasting impact. This role is located within our south/Cincinnati region and assigned to support service units in the following areas: Sharonville, Evendale, Mason, Downtown Cincinnati, Madeira, Blue Ash, Montgomery.
Summary:
Develop and execute a girl and adult membership retention plan in assigned communities to achieve annual membership and renewal goals. Increase Girl Scout visibility and engagement in the community through community networking and collaboration.
Essential Functions
Drive membership growth in assigned communities by developing and implementing comprehensive retention plans for girls/ adults in troops using a variety of strategies including volunteer education, modeling troop leadership and ensuring programmatic activities for girls.
Analyze membership gaps throughout the year to readjust plans as necessary to meet grade level and demographic goals.
Recruit, train and provide ongoing support to administrative volunteers to increase functioning level of assigned communities.
Implement the components of volunteer program management with troop leaders and administrative volunteers to ensure they are prepared to deliver the Girl Scout program, providing excellent support and customer service.
Develop and implement a comprehensive community plan in partnership with administrative volunteers for each assigned community that engages and prepares volunteers, caregivers and community organizations to provide girls with a high-quality progressive Girl Scout Leadership Experience.
Provide support to Council strategic initiatives including recruitment, product program, outreach and outdoor program/camp.
Competencies
Sales and Marketing
Team Building
Judgement and Decision Making
Networking
Leadership
Relationship Management
Position Details
This is a full-time, non-exempt position. The days of work are primarily Monday through Friday, but evening work is frequent and occasional weekend work may be required. Hours of work will vary, depending on support required by service units and time of year. Work schedules are flexible but will be approximately 40-45 hours/week depending on season.
Travel
This is an “in the field” position requiring regular travel to assigned geographic areas of the council.
Required Education & Experience
Bachelor's degree or any combination of education, training and experience that demonstrates the ability to perform the duties of the position.
Experience recruiting and managing volunteers.
Experience in recruitment and/or sales preferred.
Experience in community outreach or development including school partnerships.
Proficient in Microsoft Word and Microsoft Excel.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. We value our employees' time and efforts.
Compensation & Benefits
This full-time, non-exempt position is compensated at $19.23/hour and offers a generous health and wellbeing benefits package.
Perks
Ability to build your skills and grow your career
Supportive environment for learning and development.
Flexibility for work/life balance
Opportunity for hybrid teleworking arrangement after training period
Medical, dental, vision, accident, life insurance, and more!
401K- 100% company match up to 5% salary
Annual paid Winter Break from December 25th - January 1st
12 days of Vacation Paid Time Off & 6 days of Sick Paid Time Off
A high-achieving and fun team with a casual dress code
Plus, we work to maintain the best environment for our employees where people can learn and grow with the company. We strive to provide a collaborative, creative environment where everyone feels encouraged to contribute to our processes, decisions, planning, and culture.
Our Commitment to Diversity, Equity, Inclusion, and Belonging (DEIB)
We are proud to be an equal opportunity employer dedicated to pursuing and hiring a diverse workforce and are committed to creating an inclusive environment for all. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. GSWO is an EEO/Minority/Female/Disability/Veteran employer.
Volunteer Experience Specialist - Central (Dayton, OH)
Dayton, OH
Volunteer Experience Specialist Central - Region (Dayton) At Girl Scouts of Western Ohio, we believe every girl deserves a place to grow, lead and thrive. As a Volunteer Experience Specialist, you'll play a critical role in making that possible by ensuring volunteers and members have an outstanding experience that keeps them coming back year after year. Focused on retention and member renewal, this role is about relationships. You'll serve as the go-to partner for new and returning volunteers in your assigned service area, offering personalized coaching, resources and support to help them feel confident, connected and be successful. This role is a key driver in sustaining a strong, vibrant Girl Scout community. This role works in close partnership with our recruitment team, ensuring that once a member joins they stay engaged through a consistent, high-quality experience that inspires them to continue the journey. The ideal candidate will be passionate about volunteer engagement, relationship building and creating lasting impact. This role is located within our Central Dayton region and assigned to support service units troops in Greene & Clinton Counties.
Summary:
Develop and execute a girl and adult membership retention plan in assigned communities to achieve annual membership and renewal goals. Increase Girl Scout visibility and engagement in the community through community networking and collaboration.
Essential Functions
* Drive membership growth in assigned communities by developing and implementing comprehensive retention plans for girls/ adults in troops using a variety of strategies including volunteer education, modeling troop leadership and ensuring programmatic activities for girls.
* Analyze membership gaps throughout the year to readjust plans as necessary to meet grade level and demographic goals.
* Recruit, train and provide ongoing support to administrative volunteers to increase functioning level of assigned communities.
* Implement the components of volunteer program management with troop leaders and administrative volunteers to ensure they are prepared to deliver the Girl Scout program, providing excellent support and customer service.
* Develop and implement a comprehensive community plan in partnership with administrative volunteers for each assigned community that engages and prepares volunteers, caregivers and community organizations to provide girls with a high-quality progressive Girl Scout Leadership Experience.
* Provide support to Council strategic initiatives including recruitment, product program, outreach and outdoor program/camp.
Competencies
* Sales and Marketing
* Team Building
* Judgement and Decision Making
* Networking
* Leadership
* Relationship Management
Position Details
This is a full-time, non-exempt position. The days of work are primarily Monday through Friday, but evening work is frequent and occasional weekend work may be required. Hours of work will vary, depending on support required by service units and time of year. Work schedules are flexible but will be approximately 40-45 hours/week depending on season.
Travel
This is an "in the field" position requiring regular travel to assigned geographic areas of the council.
Required Education & Experience
* Bachelor's degree or any combination of education, training and experience that demonstrates the ability to perform the duties of the position.
* Experience recruiting and managing volunteers.
* Experience in recruitment and/or sales preferred.
* Experience in community outreach or development including school partnerships.
* Proficient in Microsoft Word and Microsoft Excel.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. We value our employees' time and efforts.
Compensation & Benefits
This full-time, non-exempt position is compensated at $19.23/hour and offers a generous health and wellbeing benefits package.
Perks
* Ability to build your skills and grow your career
* Supportive environment for learning and development.
* Flexibility for work/life balance
* Opportunity for hybrid teleworking arrangement after training period
* Medical, dental, vision, accident, life insurance, and more!
* 401K- 100% company match up to 5% salary
* Annual paid Winter Break from December 25th - January 1st
* 12 days of Vacation Paid Time Off & 6 days of Sick Paid Time Off
* A high-achieving and fun team with a casual dress code
Plus, we work to maintain the best environment for our employees where people can learn and grow with the company. We strive to provide a collaborative, creative environment where everyone feels encouraged to contribute to our processes, decisions, planning, and culture.
Our Commitment to Diversity, Equity, Inclusion, and Belonging (DEIB)
We are proud to be an equal opportunity employer dedicated to pursuing and hiring a diverse workforce and are committed to creating an inclusive environment for all. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. GSWO is an EEO/Minority/Female/Disability/Veteran employer.