Volunteer Coordinator
Wintersville, OH
Inspire Community. Support Patients. Coordinate with Heart.
We are seeking a compassionate and organized Volunteer Coordinator to join our hospice care team. In this vital role, you will recruit, train, supervise, and support volunteers who provide essential services to patients and families. As a key member of the interdisciplinary team, you will be the voice and advocate for volunteers while ensuring the program aligns with federal hospice regulations and community needs.
Key Responsibilities
Supervise all volunteer activity within the designated service area.
Maintain compliance with the Medicare Hospice Conditions of Participation 5% volunteer requirement.
Assess patient and family needs for volunteer services and coordinate appropriate placements.
Recruit, train, and retain Administrative, Direct Care, Vigil, and Bereavement volunteers.
Facilitate volunteer orientation and annual training requirements.
Ensure completion of health screening requirements (e.g., TB tests, health questionnaires).
Serve as liaison between volunteers and staff to promote strong communication.
Represent the volunteer program at interdisciplinary team meetings and in the community.
Maintain accurate and up-to-date volunteer records, including visit documentation, evaluations, and monthly statistics.
Participate in the hospice's quality assessment and performance improvement activities.
Support volunteers with regular communication and mentoring.
Serve as a backup volunteer when needed.
Assist with reviewing and updating volunteer policies and procedures.
About You
Qualifications - What You'll Bring:
CPR certification required
Valid driver's license, reliable transportation, and current auto insurance required
Deep understanding of hospice philosophy and the emotional needs of terminally ill patients and their families
Ability to build rapport with volunteers, staff, and community partners
Strong organizational and record-keeping abilities
Excellent verbal and written communication skills
Proficiency in public speaking and group facilitation
Flexible, empathetic, and capable of working independently and collaboratively
Competent in Microsoft Office and other basic office equipment
Preferred Experience (Not Required):
Bachelor's degree preferred or at least four years of related experience
Previous experience in healthcare, hospice, or volunteer administration
We Offer
Benefits for All Associates (Full-Time, Part-Time & Per Diem):
Competitive Pay
401(k) with Company Match
Career Advancement Opportunities
National & Local Recognition Programs
Teammate Assistance Fund
Additional Full-Time Benefits:
Medical, Dental, Vision Insurance
Mileage Reimbursement or Fleet Vehicle Program
Generous Paid Time Off + 7 Paid Holidays
Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care)
Education Support & Tuition Assistance (ASN to BSN, BSN to MSN)
Free Continuing Education Units (CEUs)
Company-paid Life & Long-Term Disability Insurance
Voluntary Benefits (Pet, Critical Illness, Accident, LTC)
Be the Heart Behind the Care.
Apply today to become a Volunteer Coordinator and lead a program that brings hope, comfort, and companionship to patients and families during their most critical
Legalese
This is a safety-sensitive position
Employee must meet minimum requirements to be eligible for benefits
Where applicable, employee must meet state specific requirements
We are proud to be an EEO employer
We maintain a drug-free workplace
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Compensation may vary within the salary range provided based on several factors including but not limited to a candidate's location, experience, education, skills, licensure, certifications and department equity. Gentiva provides associates with a comprehensive benefits and total rewards package, of which base pay is just one piece.
Salary Range - $21.05/hr to $24.75/hr
Location SouthernCare Our Company
At SouthernCare, part of Gentiva, it is our privilege to offer compassionate care in the comfort of wherever our patients call home. We are a national leader in hospice care, palliative care, home health care, and advanced illness management, with nearly 600 locations and thousands of dedicated clinicians across 38 states.
Our place is by the side of those who need us - from helping people recover from illness, injury, or surgery in the comfort of their homes to guiding patients and their families through the physical, emotional, and spiritual effects of a serious illness or terminal diagnosis.
Hospice care: Gentiva Hospice, Emerald Coast Hospice Care, Heartland Hospice, Hospice Plus, New Century Hospice, Regency SouthernCare, SouthernCare Hospice Services, SouthernCare New Beacon
Palliative care: Empatia Palliative Care, Emerald Coast Palliative Care
Home health care: Heartland Home Health
Advanced illness management: Illumia Health
With corporate headquarters in Atlanta, Georgia, and providers delivering care across the U.S., we are proud to offer rewarding careers in a collaborative environment where inspiring achievements are recognized - and kindness is celebrated.
Auto-ApplyVolunteer Coordinator
Youngstown, OH
Traditions Health is seeking a new Volunteer Coordinator to join our growing Hospice Team in Youngstown! Part-Time with Benefits At Traditions, our people are at the heart of everything we do. Everyone on our team from our nurses to our leadership has a special part to play in our mission of providing exceptional, compassionate health care in the homes of our patients. We're just as committed to building a positive and collaborative work environment that invites and values everyone. We offer frequent opportunities for growth, investing in our team members' futures with ongoing training and support.
About Us: Since 2008, Traditions Health has been a leader in high-quality home health, hospice, and palliative care. We have grown from a single location to more than 115 locations across 18 states, allowing us to broaden our service area and reach more patients needing compassionate quality health care in the home. We measure our success by the superior quality of care we provide and the satisfaction of our patients and families. Our goal is to help patients have the best quality of life possible surrounded by the people they love. Our healthcare professionals are there when patients need us, providing the care they need in the place they want to be - home.
What Can Traditions Health Offer?
* Work/Life Balance
* Competitive Pay and Benefits
* Supportive Senior Staff
* Autonomy
* Chance to make a positive difference in your community.
Primary function is to act as liaison between hospice and the volunteers regarding patient/family needs. Responsibilities include development and promotion of volunteer programs and maximizing resources.
Job Qualifications
Schedule: 32 hours per week with benefits.
Education: High School Graduate, Graduate of an accredited college/university is preferred
Experience: 2 years experience in recruitment & management of volunteers, preferred. Hospice/Healthcare volunteer administration preferred.
Skills:
* Ability to establish and maintain effective working relationships with the IDT and the lay and professional public
* Computer Proficient, including Microsoft Suite (Word, Excel, PowerPoint) and email applications
* Must be confident in presentation skills and able to address groups of various sizes as well as train individually in a one-on-one setting
Transportation: Reliable transportation and valid and current driver's license and auto insurance
Environmental and Working Conditions: Works in an office environment, promoting efficient functioning and coordination of all agency activities to insure the highest level of professional patient care. Ability to work a flexible schedule; ability to travel locally for recruiting and community events; some exposure to unpleasant weather.
Physical and Mental Effort: Sitting is required. Requires ability to handle stressful situations in a calm and courteous manner at all times. Requires working under some stressful conditions to meet deadlines and agency needs.
Essential Functions:
* Recruits, selects, trains and coordinates hospice volunteers.
* Demonstrates knowledge of, and ensures compliance with, all local, state and federal laws relating to the recruitment, training & retention of volunteers.
* Develops the volunteer program through collaboration with the IDT and administration personnel.
* Provides volunteers per the Hospice patient's Plan of Care. Monitors the volunteers' adherence to the patient's plan of care.
* Promotes Agency philosophy to ensure quality of care.
* Establishes a public relations program to foster good working relations with the volunteers & the community.
* Carries out other duties as assigned by the IDT.
* Actively recruits on a regular basis for patient needs, as well as community/facility needs and administrative needs.
* Meets deadlines for monthly reports, including cost savings reports, renewable requirements and Retention/Recruiting Logs.
* Follows company, Medicare and state guidelines in regard to training new volunteers and completing a volunteer files on each volunteer.
* Reviews and processes volunteer documentation in a timely manner and in compliance with Medicare, state licensing laws and Company policies
* Maintains and meets volunteer hours in compliance with Medicare requirements for reimbursement
* Plans and coordinates Hospice Memorial Service using the guidelines in the Memorial Service Manual.
* Carries out all duties outlined in the Volunteer Coordinator Manual.
* Carries out other duties as assigned by Executive Director and/or Regional Volunteer Program Manager.
Equal Employment Opportunity:
Traditions Health is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination of any kind based on race, color, sexual orientation, national origin, disability, genetic information, pregnancy or any other legally protected characteristic.
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