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Asset management specialist vs technical support specialist

The differences between asset management specialists and technical support specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an asset management specialist and a technical support specialist. Additionally, an asset management specialist has an average salary of $75,109, which is higher than the $48,667 average annual salary of a technical support specialist.

The top three skills for an asset management specialist include asset management, sharepoint and ITIL. The most important skills for a technical support specialist are customer service, technical support, and troubleshoot.

Asset management specialist vs technical support specialist overview

Asset Management SpecialistTechnical Support Specialist
Yearly salary$75,109$48,667
Hourly rate$36.11$23.40
Growth rate10%10%
Number of jobs113,205157,425
Job satisfaction-4.6
Most common degreeBachelor's Degree, 61%Bachelor's Degree, 50%
Average age4242
Years of experience22

What does an asset management specialist do?

Asset Management Specialists direct the growth management of overall system information technology value including maintenance and investment, inventory monitoring, and allocation of hardware and software. They are in charge of the everyday and long-term tactical management of technology-related hardware and software inside the organization. Their duties include planning, observing, and recording software permit and hardware assets to make certain vendors' contacts are complied with. They also design and execute procedures for monitoring systems assets to direct quality control in their entire lifecycles.

What does a technical support specialist do?

A technical support specialist is responsible for assisting customer's and businesses' concerns and system issues by performing troubleshooting and remote solutions. These specialists must have extensive knowledge of system applications, including software and hardware database to handle complex processes that might affect the end user's experience or the business' daily operations. Technical support specialists should maintain excellent communication skills to guide the client and business on solving network problems. They must also document concerns and progress promptly for reference and quality checks.

Asset management specialist vs technical support specialist salary

Asset management specialists and technical support specialists have different pay scales, as shown below.

Asset Management SpecialistTechnical Support Specialist
Average salary$75,109$48,667
Salary rangeBetween $46,000 And $121,000Between $30,000 And $76,000
Highest paying CityParamus, NJSan Francisco, CA
Highest paying stateNew JerseyNew Jersey
Best paying companyEnbridgeMeta
Best paying industryTechnologyFinance

Differences between asset management specialist and technical support specialist education

There are a few differences between an asset management specialist and a technical support specialist in terms of educational background:

Asset Management SpecialistTechnical Support Specialist
Most common degreeBachelor's Degree, 61%Bachelor's Degree, 50%
Most common majorBusinessComputer Science
Most common collegeStanford UniversityStanford University

Asset management specialist vs technical support specialist demographics

Here are the differences between asset management specialists' and technical support specialists' demographics:

Asset Management SpecialistTechnical Support Specialist
Average age4242
Gender ratioMale, 55.5% Female, 44.5%Male, 75.4% Female, 24.6%
Race ratioBlack or African American, 13.0% Unknown, 5.3% Hispanic or Latino, 15.1% Asian, 11.2% White, 55.0% American Indian and Alaska Native, 0.4%Black or African American, 11.7% Unknown, 5.4% Hispanic or Latino, 16.2% Asian, 11.3% White, 55.0% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between asset management specialist and technical support specialist duties and responsibilities

Asset management specialist example responsibilities.

  • Manage assets information through the remedy database.
  • Conduct daily safety audits and MSDS training to comply with OSHA.
  • Monitored/tracked assets in the AHB CMDB from inception to the end of lifecycle.
  • Conduct weekly reviews to ensure compliance with local, state, and federal regulations, including OSHA.
  • Serve as order administration support and process all channel type orders, direct orders, and EDI orders.
  • Help identify aging goods, and establish RMA process with hard drive vendors recouping costs on damage receivables.
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Technical support specialist example responsibilities.

  • Implement hardware and software upgrades and maintain stability, usability, and security for desktop/laptop/mobile systems; achieve SLA's.
  • Manage all operating end-user software including JavaScript - updating/installing Java.
  • Install, configure and manage proprietary applications on Unix servers.
  • Manage large-scale PC deployments including site surveys involving verification of network activity and appropriate power availability.
  • Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
  • Deploy and troubleshoot complex software installations in Microsoft and Linux environments.
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Asset management specialist vs technical support specialist skills

Common asset management specialist skills
  • Asset Management, 24%
  • SharePoint, 8%
  • ITIL, 8%
  • Data Integrity, 7%
  • Portfolio, 5%
  • Management System, 3%
Common technical support specialist skills
  • Customer Service, 12%
  • Technical Support, 10%
  • Troubleshoot, 8%
  • Math, 4%
  • Customer Satisfaction, 3%
  • Phone Calls, 3%

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