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The differences between bilingual sales representatives and customer sales representatives can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become a bilingual sales representative, becoming a customer sales representative takes usually requires 6-12 months. Additionally, a bilingual sales representative has an average salary of $39,629, which is higher than the $38,744 average annual salary of a customer sales representative.
The top three skills for a bilingual sales representative include broadband, outbound calls and customer service. The most important skills for a customer sales representative are customer service, product knowledge, and customer sales.
| Bilingual Sales Representative | Customer Sales Representative | |
| Yearly salary | $39,629 | $38,744 |
| Hourly rate | $19.05 | $18.63 |
| Growth rate | 4% | -4% |
| Number of jobs | 217,861 | 303,801 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 41% | Bachelor's Degree, 37% |
| Average age | 47 | 40 |
| Years of experience | 4 | 12 |
A bilingual sales representative is responsible for managing daily bank deposits, account reconciliations, daily accounting, and administrative support. You will be responsible for reviewing and processing internet applications for prospective customers, working to improve profit margins, and ensuring to maintain client satisfaction and retention. In addition, you will assist customers with account or device issues and concerns, and process calls and emails for customer inquiries, requests, and releases. You are also expected to develop extensive communication and vocabulary methods to better interact with customers.
The primary role of customer service representatives is to help customers with questions and complaints. It is also their duties and responsibilities to provide customers with information about services and products, take and process orders, and process returns and modifications. They also store records of customer transactions and interactions and provide feedback on customer service efficacy. Customer service representatives must also ensure that they can give customer satisfaction and offer the best professional support.
Bilingual sales representatives and customer sales representatives have different pay scales, as shown below.
| Bilingual Sales Representative | Customer Sales Representative | |
| Average salary | $39,629 | $38,744 |
| Salary range | Between $26,000 And $59,000 | Between $27,000 And $54,000 |
| Highest paying City | San Francisco, CA | Santa Rosa, CA |
| Highest paying state | Massachusetts | Hawaii |
| Best paying company | And Partners | Merck |
| Best paying industry | Technology | Finance |
There are a few differences between a bilingual sales representative and a customer sales representative in terms of educational background:
| Bilingual Sales Representative | Customer Sales Representative | |
| Most common degree | Bachelor's Degree, 41% | Bachelor's Degree, 37% |
| Most common major | Business | Business |
| Most common college | SUNY College of Technology at Alfred | - |
Here are the differences between bilingual sales representatives' and customer sales representatives' demographics:
| Bilingual Sales Representative | Customer Sales Representative | |
| Average age | 47 | 40 |
| Gender ratio | Male, 41.1% Female, 58.9% | Male, 44.9% Female, 55.1% |
| Race ratio | Black or African American, 3.9% Unknown, 3.7% Hispanic or Latino, 14.3% Asian, 4.8% White, 73.1% American Indian and Alaska Native, 0.2% | Black or African American, 10.6% Unknown, 5.4% Hispanic or Latino, 24.4% Asian, 6.8% White, 52.1% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 6% | 7% |