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Bilingual sales representative vs customer sales representative

The differences between bilingual sales representatives and customer sales representatives can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become a bilingual sales representative, becoming a customer sales representative takes usually requires 6-12 months. Additionally, a bilingual sales representative has an average salary of $39,629, which is higher than the $38,744 average annual salary of a customer sales representative.

The top three skills for a bilingual sales representative include broadband, outbound calls and customer service. The most important skills for a customer sales representative are customer service, product knowledge, and customer sales.

Bilingual sales representative vs customer sales representative overview

Bilingual Sales RepresentativeCustomer Sales Representative
Yearly salary$39,629$38,744
Hourly rate$19.05$18.63
Growth rate4%-4%
Number of jobs217,861303,801
Job satisfaction--
Most common degreeBachelor's Degree, 41%Bachelor's Degree, 37%
Average age4740
Years of experience412

What does a bilingual sales representative do?

A bilingual sales representative is responsible for managing daily bank deposits, account reconciliations, daily accounting, and administrative support. You will be responsible for reviewing and processing internet applications for prospective customers, working to improve profit margins, and ensuring to maintain client satisfaction and retention. In addition, you will assist customers with account or device issues and concerns, and process calls and emails for customer inquiries, requests, and releases. You are also expected to develop extensive communication and vocabulary methods to better interact with customers.

What does a customer sales representative do?

The primary role of customer service representatives is to help customers with questions and complaints. It is also their duties and responsibilities to provide customers with information about services and products, take and process orders, and process returns and modifications. They also store records of customer transactions and interactions and provide feedback on customer service efficacy. Customer service representatives must also ensure that they can give customer satisfaction and offer the best professional support.

Bilingual sales representative vs customer sales representative salary

Bilingual sales representatives and customer sales representatives have different pay scales, as shown below.

Bilingual Sales RepresentativeCustomer Sales Representative
Average salary$39,629$38,744
Salary rangeBetween $26,000 And $59,000Between $27,000 And $54,000
Highest paying CitySan Francisco, CASanta Rosa, CA
Highest paying stateMassachusettsHawaii
Best paying companyAnd PartnersMerck
Best paying industryTechnologyFinance

Differences between bilingual sales representative and customer sales representative education

There are a few differences between a bilingual sales representative and a customer sales representative in terms of educational background:

Bilingual Sales RepresentativeCustomer Sales Representative
Most common degreeBachelor's Degree, 41%Bachelor's Degree, 37%
Most common majorBusinessBusiness
Most common collegeSUNY College of Technology at Alfred-

Bilingual sales representative vs customer sales representative demographics

Here are the differences between bilingual sales representatives' and customer sales representatives' demographics:

Bilingual Sales RepresentativeCustomer Sales Representative
Average age4740
Gender ratioMale, 41.1% Female, 58.9%Male, 44.9% Female, 55.1%
Race ratioBlack or African American, 3.9% Unknown, 3.7% Hispanic or Latino, 14.3% Asian, 4.8% White, 73.1% American Indian and Alaska Native, 0.2%Black or African American, 10.6% Unknown, 5.4% Hispanic or Latino, 24.4% Asian, 6.8% White, 52.1% American Indian and Alaska Native, 0.7%
LGBT Percentage6%7%

Differences between bilingual sales representative and customer sales representative duties and responsibilities

Bilingual sales representative example responsibilities.

  • Manage call center productivity levels by maintaining CSR schedule adherence.
  • Operate a pos system to process customers payments.
  • Enroll eligible individuals in the company's medicare products.
  • Process bill payments and any sales transactions using a POS system.
  • Provide patients and visitors with information pertaining to hospital procedures, in-house directions, insurance requirements, and patient location.
  • Utilize negotiation and influencing abilities by offering customers solutions using products and services from MCI portfolio.

Customer sales representative example responsibilities.

  • Manage call center productivity levels by maintaining CSR schedule adherence.
  • Help customers if internet are running slow, if phone are not working, and also help to troubleshoot with them.
  • Practice good housekeeping methods and overall cleanliness.
  • Maintain cleanliness and organization of inventory within the assigned department.
  • Require to troubleshoot products and instruct customers on their proper use/warranty/options.
  • Work closely with sales director on scheduling, motivation of representations and setting up promotional events.
  • Show more

Bilingual sales representative vs customer sales representative skills

Common bilingual sales representative skills
  • Broadband, 18%
  • Outbound Calls, 13%
  • Customer Service, 12%
  • Excellent Interpersonal, 7%
  • Medicare, 5%
  • Product Knowledge, 5%
Common customer sales representative skills
  • Customer Service, 19%
  • Product Knowledge, 13%
  • Customer Sales, 9%
  • Cleanliness, 8%
  • Excellent Interpersonal, 6%
  • Social Media Marketing, 5%