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Bilingual sales representative vs sales support representative

The differences between bilingual sales representatives and sales support representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a bilingual sales representative and a sales support representative. Additionally, a bilingual sales representative has an average salary of $39,629, which is higher than the $38,310 average annual salary of a sales support representative.

The top three skills for a bilingual sales representative include broadband, outbound calls and customer service. The most important skills for a sales support representative are sales support, phone calls, and POS.

Bilingual sales representative vs sales support representative overview

Bilingual Sales RepresentativeSales Support Representative
Yearly salary$39,629$38,310
Hourly rate$19.05$18.42
Growth rate4%4%
Number of jobs217,861319,292
Job satisfaction--
Most common degreeBachelor's Degree, 41%Bachelor's Degree, 55%
Average age4747
Years of experience44

What does a bilingual sales representative do?

A bilingual sales representative is responsible for managing daily bank deposits, account reconciliations, daily accounting, and administrative support. You will be responsible for reviewing and processing internet applications for prospective customers, working to improve profit margins, and ensuring to maintain client satisfaction and retention. In addition, you will assist customers with account or device issues and concerns, and process calls and emails for customer inquiries, requests, and releases. You are also expected to develop extensive communication and vocabulary methods to better interact with customers.

What does a sales support representative do?

A sales support representative is responsible for assisting the complex operations of sales departments, performing administrative duties under the supervision of a direct manager. Sales support representatives' tasks include acknowledging and encoding customers' orders in the system, processing payments, responding to the customers' inquiries and concerns about the products, writing sales reports, and updating the customer of the shipment details. They also support the sales representatives on selling goods and services to potential customers by creating marketing materials and communicating with customers over the phone and e-mail to generate revenues and increase profits.

Bilingual sales representative vs sales support representative salary

Bilingual sales representatives and sales support representatives have different pay scales, as shown below.

Bilingual Sales RepresentativeSales Support Representative
Average salary$39,629$38,310
Salary rangeBetween $26,000 And $59,000Between $30,000 And $48,000
Highest paying CitySan Francisco, CASeattle, WA
Highest paying stateMassachusettsWashington
Best paying companyAnd PartnersNetApp
Best paying industryTechnologyFinance

Differences between bilingual sales representative and sales support representative education

There are a few differences between a bilingual sales representative and a sales support representative in terms of educational background:

Bilingual Sales RepresentativeSales Support Representative
Most common degreeBachelor's Degree, 41%Bachelor's Degree, 55%
Most common majorBusinessBusiness
Most common collegeSUNY College of Technology at AlfredSUNY College of Technology at Alfred

Bilingual sales representative vs sales support representative demographics

Here are the differences between bilingual sales representatives' and sales support representatives' demographics:

Bilingual Sales RepresentativeSales Support Representative
Average age4747
Gender ratioMale, 41.1% Female, 58.9%Male, 39.9% Female, 60.1%
Race ratioBlack or African American, 3.9% Unknown, 3.7% Hispanic or Latino, 14.3% Asian, 4.8% White, 73.1% American Indian and Alaska Native, 0.2%Black or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 14.0% Asian, 5.1% White, 73.1% American Indian and Alaska Native, 0.2%
LGBT Percentage6%6%

Differences between bilingual sales representative and sales support representative duties and responsibilities

Bilingual sales representative example responsibilities.

  • Manage call center productivity levels by maintaining CSR schedule adherence.
  • Operate a pos system to process customers payments.
  • Enroll eligible individuals in the company's medicare products.
  • Process bill payments and any sales transactions using a POS system.
  • Provide patients and visitors with information pertaining to hospital procedures, in-house directions, insurance requirements, and patient location.
  • Utilize negotiation and influencing abilities by offering customers solutions using products and services from MCI portfolio.

Sales support representative example responsibilities.

  • Manage internal CRM and inventory software to track and input sales orders, account history, and stock allocation.
  • Facilitate the transition from AS400 to JDE operating system.
  • Utilize all programs, systems, and procedures of windows operating systems.
  • Help customers troubleshoot technical issues with their computers, process customer transactions and handle escalate issues.
  • Assist in setting up and checking EDI data from customers, brokers, carriers, and truckers.
  • Work collaboratively with sales representatives and regional vice presidents to produce cost proposals, problem solve and troubleshoot issues.
  • Show more

Bilingual sales representative vs sales support representative skills

Common bilingual sales representative skills
  • Broadband, 18%
  • Outbound Calls, 13%
  • Customer Service, 12%
  • Excellent Interpersonal, 7%
  • Medicare, 5%
  • Product Knowledge, 5%
Common sales support representative skills
  • Sales Support, 16%
  • Phone Calls, 10%
  • POS, 8%
  • Product Knowledge, 7%
  • Customer Complaints, 6%
  • Customer Inquiries, 6%