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The differences between business account managers and business relationship managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both a business account manager and a business relationship manager. Additionally, a business relationship manager has an average salary of $87,741, which is higher than the $68,498 average annual salary of a business account manager.
The top three skills for a business account manager include customer service, product knowledge and account management. The most important skills for a business relationship manager are customer service, relationship management, and cash management.
| Business Account Manager | Business Relationship Manager | |
| Yearly salary | $68,498 | $87,741 |
| Hourly rate | $32.93 | $42.18 |
| Growth rate | 5% | 17% |
| Number of jobs | 212,532 | 114,003 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 71% | Bachelor's Degree, 75% |
| Average age | 46 | 46 |
| Years of experience | 8 | 8 |
Business Account Managers are experienced employees who manage client accounts. Companies usually employ them as distributors, retailers, manufacturers, or any other company with various business partnerships or dealings. They are in charge of managing the company's relationship with a specific client or group. They are the point of contact for these clients regarding requests or concerns related to company products or services. Business account managers ensure that the clients' concerns are properly addressed. They also ensure client loyalty and build harmonious working relationships with their assigned clients.
A business relationship manager is primarily responsible for improving the relationship between customers and businesses. Typically, it is their responsibility to develop strategies and business plans to strengthen client relationships, address issues and concerns, and perform corrective measures when necessary. There are instances when they have to reach out to clients through calls and correspondence, perform follow-up contacts to offer new services and opportunities, and provide industry advice or consultation. Furthermore, as a manager, it is essential to lead and encourage staff in the joint effort to reach target sales and improve client base.
Business account managers and business relationship managers have different pay scales, as shown below.
| Business Account Manager | Business Relationship Manager | |
| Average salary | $68,498 | $87,741 |
| Salary range | Between $44,000 And $104,000 | Between $61,000 And $125,000 |
| Highest paying City | Redmond, WA | San Francisco, CA |
| Highest paying state | New Jersey | New Jersey |
| Best paying company | Meta | AstraZeneca |
| Best paying industry | Technology | Technology |
There are a few differences between a business account manager and a business relationship manager in terms of educational background:
| Business Account Manager | Business Relationship Manager | |
| Most common degree | Bachelor's Degree, 71% | Bachelor's Degree, 75% |
| Most common major | Business | Business |
| Most common college | University of Southern California | University of Pennsylvania |
Here are the differences between business account managers' and business relationship managers' demographics:
| Business Account Manager | Business Relationship Manager | |
| Average age | 46 | 46 |
| Gender ratio | Male, 55.8% Female, 44.2% | Male, 64.6% Female, 35.4% |
| Race ratio | Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2% | Black or African American, 7.4% Unknown, 4.1% Hispanic or Latino, 14.2% Asian, 10.0% White, 63.9% American Indian and Alaska Native, 0.3% |
| LGBT Percentage | 7% | 11% |