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Business representative vs account executive

The differences between business representatives and account executives can be seen in a few details. Each job has different responsibilities and duties. Additionally, an account executive has an average salary of $69,618, which is higher than the $51,604 average annual salary of a business representative.

The top three skills for a business representative include customer service, patients and powerpoint. The most important skills for an account executive are customer service, CRM, and healthcare.

Business representative vs account executive overview

Business RepresentativeAccount Executive
Yearly salary$51,604$69,618
Hourly rate$24.81$33.47
Growth rate-4%5%
Number of jobs197,264205,561
Job satisfaction--
Most common degreeBachelor's Degree, 58%Bachelor's Degree, 78%
Average age4044
Years of experience12-

What does a business representative do?

Typically working as a member of a company's sales team, a business representative offers products and services to customers through appointments or calls and correspondence, securing sales and customer satisfaction. Among their responsibilities include answering inquiries, processing payments, assisting clients in filling out forms, negotiating contracts, developing sales strategies, researching new business and client opportunities, and producing sales reports. Furthermore, as a business representative, it is essential to have a great understanding of the company's vision and mission, including its policies and regulations.

What does an account executive do?

An account executive is responsible for supporting existing clients, closing client deals, and developing sales strategies to increase the company's sales and satisfaction. An account executive must be competitive enough to keep up with the constant changes in the sales industry, including the high demands of digital marketing, a different approach to product advertising, effective negotiation, and presentation skills. An account executive also requires excellent communication skills for the successful acquisition of client accounts and immediately resolve possible complaints as they arise.

Business representative vs account executive salary

Business representatives and account executives have different pay scales, as shown below.

Business RepresentativeAccount Executive
Average salary$51,604$69,618
Salary rangeBetween $36,000 And $73,000Between $44,000 And $109,000
Highest paying CitySan Francisco, CAPortland, OR
Highest paying stateWashingtonOregon
Best paying companyMarathon OilHitachi Vantara
Best paying industryFinanceFinance

Differences between business representative and account executive education

There are a few differences between a business representative and an account executive in terms of educational background:

Business RepresentativeAccount Executive
Most common degreeBachelor's Degree, 58%Bachelor's Degree, 78%
Most common majorBusinessBusiness
Most common college-University of Pennsylvania

Business representative vs account executive demographics

Here are the differences between business representatives' and account executives' demographics:

Business RepresentativeAccount Executive
Average age4044
Gender ratioMale, 45.5% Female, 54.5%Male, 57.2% Female, 42.8%
Race ratioBlack or African American, 11.8% Unknown, 5.4% Hispanic or Latino, 21.2% Asian, 6.8% White, 54.1% American Indian and Alaska Native, 0.7%Black or African American, 6.7% Unknown, 4.0% Hispanic or Latino, 16.3% Asian, 5.6% White, 66.9% American Indian and Alaska Native, 0.4%
LGBT Percentage7%5%

Differences between business representative and account executive duties and responsibilities

Business representative example responsibilities.

  • Manage customer relations with internal personnel, group administrators, brokers and members as related to Medicare insurance.
  • Verify ICD-9 to physician's diagnosis; insure correct CPT codes and level of service are going out on claims.
  • Handle incoming calls to investigate and troubleshoot network and hardware concerns that align with company expectations of quality.
  • Utilize multiple internal information systems and applications to troubleshoot hardware issues.
  • Verify all new and returning patients' insurance coverage and eligibility when reviewing patient registration.
  • Obtain and verify accurate and complete patient demographic information, appropriately schedule patients according to center and insurance guidelines.
  • Show more

Account executive example responsibilities.

  • Create and manage Facebook and twitter accounts.
  • Have achieve Google certification for both SEM and SEO sales.
  • Lead proposal team in winning a $1MM RFP, turning around a key account relationship.
  • Manage all aspects of new FedEx implementations (automation set-up, operational support and training of customers).
  • Develop and manage networking, VoIP, IP/TV, video, cloud, wireless, and security/disaster recovery projects.
  • Source all leads by means of cold calling, leveraging linkedin, referrals, and upselling to existing customers.
  • Show more

Business representative vs account executive skills

Common business representative skills
  • Customer Service, 13%
  • Patients, 12%
  • PowerPoint, 8%
  • Business Development, 7%
  • Financial Services, 6%
  • Inbound Calls, 5%
Common account executive skills
  • Customer Service, 9%
  • CRM, 6%
  • Healthcare, 5%
  • Sales Process, 5%
  • Salesforce, 4%
  • Work Ethic, 4%

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