Business representative vs consumer sales representative

The differences between business representatives and consumer sales representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a business representative and a consumer sales representative. Additionally, a business representative has an average salary of $51,604, which is higher than the $38,514 average annual salary of a consumer sales representative.

The top three skills for a business representative include customer service, patients and powerpoint. The most important skills for a consumer sales representative are broadband, product knowledge, and inbound calls.

Business representative vs consumer sales representative overview

	Business Representative	Consumer Sales Representative
Yearly salary	$51,604	$38,514
Hourly rate	$24.81	$18.52
Growth rate	-4%	-4%
Number of jobs	197,264	216,394
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 58%	Bachelor's Degree, 57%
Average age	40	40
Years of experience	12	12

What does a business representative do?

Typically working as a member of a company's sales team, a business representative offers products and services to customers through appointments or calls and correspondence, securing sales and customer satisfaction. Among their responsibilities include answering inquiries, processing payments, assisting clients in filling out forms, negotiating contracts, developing sales strategies, researching new business and client opportunities, and producing sales reports. Furthermore, as a business representative, it is essential to have a great understanding of the company's vision and mission, including its policies and regulations.

What does a consumer sales representative do?

Customer sales representatives' primary role is to present their employer's offerings to potential buyers. They may work out of an office, travel to conferences where their offerings might be suitable to attendees. It is their responsibility as customer sales representatives to get people to buy physical items, such as cars, new windows for their home, and skincare products. They perform a variety of tasks promoting their employer's offerings, sell policies for insurance companies, promote bundle deals for telecommunication industries, gym membership plans, and persuade parents to let their children join the tutoring system.

Business representative vs consumer sales representative salary

Business representatives and consumer sales representatives have different pay scales, as shown below.

	Business Representative	Consumer Sales Representative
Average salary	$51,604	$38,514
Salary range	Between $36,000 And $73,000	Between $21,000 And $67,000
Highest paying City	San Francisco, CA	-
Highest paying state	Washington	-
Best paying company	Marathon Oil	-
Best paying industry	Finance	-

Differences between business representative and consumer sales representative education

There are a few differences between a business representative and a consumer sales representative in terms of educational background:

	Business Representative	Consumer Sales Representative
Most common degree	Bachelor's Degree, 58%	Bachelor's Degree, 57%
Most common major	Business	Business
Most common college	-	-

Business representative vs consumer sales representative demographics

Here are the differences between business representatives' and consumer sales representatives' demographics:

	Business Representative	Consumer Sales Representative
Average age	40	40
Gender ratio	Male, 45.5% Female, 54.5%	Male, 39.8% Female, 60.2%
Race ratio	Black or African American, 11.8% Unknown, 5.4% Hispanic or Latino, 21.2% Asian, 6.8% White, 54.1% American Indian and Alaska Native, 0.7%	Black or African American, 11.6% Unknown, 5.3% Hispanic or Latino, 19.4% Asian, 6.8% White, 56.2% American Indian and Alaska Native, 0.7%
LGBT Percentage	7%	7%

Differences between business representative and consumer sales representative duties and responsibilities

Business representative example responsibilities.

Manage customer relations with internal personnel, group administrators, brokers and members as related to Medicare insurance.
Verify ICD-9 to physician's diagnosis; insure correct CPT codes and level of service are going out on claims.
Handle incoming calls to investigate and troubleshoot network and hardware concerns that align with company expectations of quality.
Utilize multiple internal information systems and applications to troubleshoot hardware issues.
Verify all new and returning patients' insurance coverage and eligibility when reviewing patient registration.
Obtain and verify accurate and complete patient demographic information, appropriately schedule patients according to center and insurance guidelines.

Consumer sales representative example responsibilities.

Join online marketplace specializing in local deals to manage customer engagements while providing industry-best service.
Enroll consumer in health insurance supply information on different health plan medicaid, chp, episode etc
Verify medicaid waive eligibility for non-emergency transportation.
Make both inbound and outbound calls in order to sell DIRECTV products including upgrading services.
Verify medicaid waive eligibility for non-emergency transportation.

Business representative vs consumer sales representative skills

Common business representative skills

Customer Service, 13%
Patients, 12%
PowerPoint, 8%
Business Development, 7%
Financial Services, 6%
Inbound Calls, 5%

Common consumer sales representative skills

Broadband, 40%
Product Knowledge, 8%
Inbound Calls, 7%
Outbound Calls, 5%
Data Entry, 4%
Phone Calls, 3%

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Office and Administrative Industry
Business Representative
Business Representative vs Consumer Sales Representative

Updated January 8, 2025

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