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Call Center Technician remote jobs

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  • Call Center Rep Work From Home

    Hire Standard Staffing

    Remote job

    Remote Benefits Representative Company: American Income Life (a proud member of Globe Life, a publicly traded company on NASDAQ) Earning Potential: $70,000 - $120,000+ per year (commissions + residual) Work From: Anywhere in the U.S. or Canada About the Opportunity Tired of clocking in, clocking out, and getting nowhere fast? This opportunity was built for those ready to break free from the ordinary. American Income Life empowers driven, self-starting professionals to take control of their income and career. As a Remote Benefits Representative, individuals connect with clients virtually (via Zoom) to help them understand and enroll in benefit programs that protect their families. There's no cold calling, no micromanaging - just meaningful conversations and real impact, all from the comfort of home. Those who are hungry for growth, financial freedom, and a career that truly rewards performance will find this to be the perfect fit. Why Candidates Love Working Here A Culture That Feels Like Family Success is celebrated at every level. Expect a vibrant, supportive environment filled with recognition, giveaways, and virtual team events that make Mondays something to look forward to. Freedom + Flexibility Work from anywhere. Set a schedule that fits your life. Take control of your day - and your paycheck. Real Growth Potential Every leader in the organization began in this same position. Advancement is based on performance, not politics. Financial Rewards That Match Effort Base pay plus bonuses means earnings grow alongside results. Top representatives regularly earn $90K+ annually and advance quickly. Comprehensive Benefits Employees receive access to health, dental, and vision plans through Globe Life, along with voluntary coverage options tailored to individual needs. Key Responsibilities Meet with families virtually to help them select benefit programs that align with their goals. Build trust, answer questions, and guide clients through enrollment. Manage a personal book of business and maintain long-term relationships. Collaborate with teammates and leadership committed to mutual success. Ideal Candidate Profile Self-motivated, positive, and eager to grow. Excellent communicator - friendly, confident, and authentic. Comfortable using Zoom and other online communication tools. Must be a U.S. or Canadian citizen. Passionate about helping others and building meaningful relationships. No prior insurance experience is required - only a strong drive to succeed and a willingness to learn. Full training and mentorship are provided. Application Process Hiring managers are actively reviewing applications. Candidates should apply and watch for communication via text, email, or phone from a hiring representative. Your future doesn't have to look like your past. Take the first step toward freedom - apply today.
    $27k-35k yearly est. 8d ago
  • Remote AI Writing Specialist

    Outlier 4.2company rating

    Remote job

    Earn up to $15/hour + performance bonuses. Work remotely and flexibly. Outlier, a platform owned and operated by Scale AI, is looking for English speakers to contribute their expertise toward training and refining cutting-edge AI systems. If you're passionate about improving models and excited by the future of AI, this is your opportunity to make a real impact. What You'll Do Adopt a “user mindset” to produce natural data to meet the realistic needs you have or would use AI for. Evaluate AI outputs by reviewing and ranking responses from large language models. Contribute across projects depending on your specific skillset and experience. What We're Looking For Analytical and Problem-Solving Skills: Ability to develop complex, professional-level prompts and evaluate nuanced AI reasoning. Strong Writing: Clear, concise, and engaging writing to explain decisions or critique responses. Attention to Detail: Commitment to accuracy and ability to assess technical aspects of model outputs. Nice to Have Experience in fields like literature, creative writing, history, philosophy, theology, etc. Prior writing or editorial experience (content strategist, technical writer, editor, etc.). Interest or background in AI, machine learning, or creative tech tools. Pay & Logistics Base Rate: Up to $15/hour USD, depending on experience. Bonuses: Additional pay available based on project performance. Type: Freelance/1099 contract - not an internship. Location: 100% remote Schedule: Flexible hours - you choose when and how much to work. Payouts: Weekly via our secure platform. This is a freelance position that is paid on a per-hour basis. We don't offer internships as this is a freelance role. You also must be authorized to work in your country of residence, and we will not be providing sponsorship since this is a 1099 contract opportunity. However, if you are an international student, you may be able to sign up if you are on a visa. You should contact your tax/immigration advisor with specific questions regarding your circumstances. We are unable to provide any documentation supporting employment at this time. Please be advised that compensation rates may differ for non-US locations.
    $15 hourly 2d ago
  • SAP CO-PC Consultant (Food)

    The Planet Group 4.1company rating

    Remote job

    SAP Product Costing Consultant Salary Range: $140,000 - $155,000 + Bonus Introduction We are seeking an experienced SAP Product Costing Consultant to join a dynamic consulting team specializing in the food and beverage industry. This is an exceptional opportunity for a seasoned SAP professional to become a subject matter expert in specialized industry solutions while working with leading clients across the Americas. The ideal candidate will have deep expertise in SAP Product Costing and a strong background in process-based manufacturing industries. If you're looking for a role that combines technical expertise with client-facing consulting and offers significant growth potential, this position is for you. Required Skills & Qualifications Bachelor's degree in Finance, Accounting, Computer Science, or a related field (or equivalent work experience) Minimum 7 years of progressive SAP experience in Dairy, Meat Processing, Food, Beverage, Agriculture, consumer food products, industrial food products, healthcare, or manufacturing industries Demonstrated expertise in SAP Product Costing (CO-PC), CO sub-modules, and COPA Strong knowledge and background in process-based industries such as dairy, food, protein, chemical, or pharmaceuticals Experience on at least 3 full end-to-end SAP implementations Proven SAP project methodology experience Excellent presentation, written, and verbal communication skills in English Proven ability to manage multiple assignments and adjust priorities in a fast-paced, multi-faceted work environment Strong organizational, time management, and detail orientation Ability to travel 80% of the time, dependent on client needs Must be authorized to work in the U.S. without sponsorship (H1B candidates cannot be considered; EAD may be considered) Preferred Skills & Qualifications Experience with Activity Based Costing methodologies Previous consulting experience with client-facing responsibilities Familiarity with specialized food industry SAP solutions Experience in presales or business development activities Training or mentoring experience with consultants or client teams Day-to-Day Responsibilities Serve as the SAP Product Costing subject matter expert for the Americas region, specializing in CO-PC, CO sub-modules, and COPA Learn and develop expert-level knowledge of Activity Based Costing/Basics Modules within specialized SAP Food Management Solutions (Dairy Management and Meat and Fish Management) Provide strategic guidance and recommendations to clients on SAP Product Costing best practices and implementations Support presales efforts for SAP Food Management solutions as assigned Participate in and lead training and mentoring sessions for both customer teams and internal consultants Contribute to and actively participate in global knowledge communities to share expertise and stay current on industry trends Manage multiple client engagements simultaneously while maintaining high quality deliverables Travel to client sites across the Americas (up to 80% travel) Company Benefits & Culture Competitive base salary up to $155,000 with performance-based bonus structure Full-time permanent position with long-term career growth potential Remote work flexibility with meaningful client interaction through travel Opportunity to become a recognized expert in specialized SAP industry solutions Professional development through global knowledge communities and continuous learning Work with leading clients in the food and beverage industry Collaborative consulting environment with exposure to diverse projects and industries #TECH
    $48k-71k yearly est. 3d ago
  • Information Technology Support Specialist

    Vinebrook Technology

    Remote job

    **THIS IS AN OVERNIGHT SHIFT FROM 11 pm - 7:30 am ET** Overview: IT Support Specialist will work with a team of managed services specialists, administrators, and engineers to deliver excellent support and management of our customers' environments. They will field issues and requests escalated directly by customer IT personnel, end-users, and monitoring tools. This role will have broad exposure across a range of end-user devices, networks, servers, virtualization, and security platforms. The support specialist will be expected to work issues independently, and when needed, with the assistance of senior subject matter experts on the team. The ideal candidate will be a self-starter, with an ability to learn quickly and provide exceptional customer service. Schedule 11pm - 7:30am EST Monday to Friday Fully remote Location: Orlando, FL (Remote) Experience 2 years (minimum) in a technical support role Experience providing customer support Experience in 24x7x365 Managed Services preferred Experience using ITSM and Monitoring toolsets Qualifications, Education, and Training High school diploma required; college degree strongly preferred Must be a U.S. Citizen *NO VISAS* Microsoft Teams: 2 years (Required) Microsoft 365: 2 years (Required) Windows: 2 years (Required) Google IT Support Professional (Preferred) CompTIA A+, Network+, Security+ (Preferred) Microsoft MTA (Preferred) ITIL v4 Foundation (Preferred) Mac OS: 2 years (Preferred) Skills Highly analytical thinker and troubleshooter Detail oriented with excellent documentation and communication skills Self-motivated, passionate about technology, with the desire to learn new things Ability to use and troubleshoot Microsoft Windows, Office, Office365, and mac OS Foundational understanding of operating systems and servers, both physical and virtual. Experience working with active directory to perform basic tasks, such as user creation and password resets Responsibilities Triage tickets per specified severity levels Refer/ escalate customer issues to the appropriate level of support, as needed Provide excellent customer service, staying calm and communicating clearly and professionally in stressful situations Perform basic troubleshooting steps such as checking logs, checking capacity, and running basic diagnostics across a variety of platforms including Linux/Windows servers, network devices, hypervisors, and storage systems Respond to automated alerts performing troubleshooting and resolution of issues, as well as proper notifications where required Fulfill service requests and remediate incidents using customer Standard Operating Procedures (SOPs) Perform account management services - User Account creates/disables/terminations/name changes, etc. Use a ticket system to provide regular status updates and make sure tasks are completed based on priority and in compliance with SLAs Distribute scheduled reports to customers as required Supporting end-users by diagnosing and resolving computer hardware, network, and application issues Assist with cross-training of other team members, as needed Perform other tasks as assigned by management Benefits 401(k) Dental insurance Health insurance Health savings account Paid time off Vision insurance Department: Managed Services
    $34k-57k yearly est. 1d ago
  • Help Desk Support Specialist

    Talentoma

    Remote job

    Job Title: Remote Help Desk Support Monthly Pay: $4,000 - $4,500 We're seeking a friendly and detail-oriented Help Desk Support team member to work remotely and assist users with technical questions and basic troubleshooting. From login issues to navigation help, you'll play a key role in solving everyday problems and keeping users on track. If you enjoy helping people and solving small tech hiccups, this could be a great fit. Job Responsibilities: Respond to support tickets, emails, and calls to address common tech issues. Assist users with login problems, password resets, and system access. Guide customers through simple troubleshooting steps using clear, step-by-step instructions. Document reported issues and track resolutions for future reference. Escalate complex or unresolved issues to senior support staff. Participate in virtual team meetings and help identify recurring challenges. Qualifications: Comfortable using computers, web browsers, and communication tools. Strong attention to detail and excellent verbal/written communication skills. Patient and calm under pressure, especially when helping frustrated users. Well-organized and able to follow procedures accurately. Experience in IT, technical support, or customer service is a plus. Must have a reliable internet connection and a quiet, distraction-free home workspace. Perks & Benefits: Monthly pay: $4,000-4,500, depending on experience 100% remote work with flexible scheduling Paid training and access to helpful guides and documentation Supportive and positive team environment Opportunities to advance into senior support or technical roles
    $4k-4.5k monthly 4d ago
  • Service Desk Technician Tier 1.5 (MSP)

    Bowman Williams

    Remote job

    We are a growing Managed Security Service Provider seeking a Level 1.5 Support Technician to join a team that invests heavily in career development, certifications, and exposure to modern cloud and security technologies. This is an ideal role for a technician who wants to move beyond basic helpdesk work and gain hands-on experience with Azure Entra ID, Windows Server environments, cybersecurity tools, and real project work across diverse SMB clients. You will split time between onsite client visits throughout the DFW area and remote support from the Allen, TX office. On days with client travel, you can work from home instead of reporting to the office first. What You Will Do • Provide front-line remote support using LogMeIn Rescue and PSA ticketing tools • Create and resolve tickets with clear documentation and troubleshooting steps • Support end users across Microsoft 365, Windows 10 and 11, and common business applications • Assist with Azure Entra ID tasks including password resets, basic identity troubleshooting, and user provisioning • Support Windows Server environments including shared drives, permissions, and basic server connectivity issues • Help with basic networking tasks including WiFi troubleshooting, VPN issues, and printer/network resource access • Update internal documentation for new issues, fixes, and support processes • Join project deployments as your technical skills grow What You Bring • A minimum of 1 year of MSP experience • Strong troubleshooting ability across desktops, peripherals, and user accounts • Familiarity with Microsoft 365 admin functions • Working knowledge of Azure Entra ID and Active Directory • Exposure to Windows Server roles, permissions, and user access • Experience with PSA and RMM tools such as ConnectWise, Autotask, NinjaOne, or Datto RMM • Strong communication skills and a service-oriented mindset Compensation and Benefits • Salary between $50,000 and $60,000 depending on experience • Medical insurance • 401(k) • PTO and paid holidays • Advancement and training opportunities • Weekly exposure to cybersecurity and cloud tools not typically offered at the Tier 1 level • Hybrid structure with office days and client-site flexibility
    $50k-60k yearly 4d ago
  • Fully Remote - IT Support / Help Desk

    Insight Global

    Remote job

    IT Support / Help Desk Fully Remote Pay: $19/hr. Shifts and training: Shift: 9am-6pm CST Monday-Friday Training is 2-4 weeks and it's M-F 8am-5pm CST Ideal start date is Dec 8th REQUIRED SKILLS AND EXPERIENCE Experience in Service Desk Support and Customer Service Support Technical Experience in validating employee and resetting passwords Knowledge of MS Office 2013 Product Suite and Office 365 Ability to multitask and function in a fast-paced, high energy environment Ability to quickly learn and retain information by means of written and verbal instruction Strong verbal/written communication, problem solving and organizational skills to support an environment driven by customer service and team work Ability to build productive relationships with peers JOB DESCRIPTION Validate the employee asking for a password reset is an employee and provide password reset support via phone or chat and meet or exceed service level agreements for password resets Record requests, incidents and status information through the use of firm's ticket handling system Once password resets are mastered, move into traditional help desk support, high call volume ticket resolution issues as a level one analyst Manage daily individual performance based on key performance metrics including call capture, available time, speed of answer, call/chat resolution and customer service Meet and/or exceed service level agreements for all support interactions (e.g., phone, chat, tickets). Maintain communications with callers through resolution processes, particularly in difficult customer situations by keeping them informed of the status Ability to work a flexible schedule, including weekend days, to support 24x7 environment Utilize and contribute knowledge articles to the knowledge base
    $19 hourly 2d ago
  • Desktop Support Technician

    Capstone Technology Resources, Inc. (Capstone 3.5company rating

    Remote job

    ***Sorry, no Third Parties. Must be able to work as our W2 employee from the start of the engagement without visa transfer*** *** This is a 6-month engagement with good possibility of conversion to FTE*** Onsite role in San Francisco with optional 4 days in-office with 1 day work from home if desired, Office location is San Francisco (bartable). Our really cool client is the leading provider of daily Earth imaging data and insights, helping organizations harness change for action with a multidimensional view of our changing planet. Job Overview We are seeking a detail-oriented IT Support Technician to manage our IT infrastructure and provide critical technical support to our organization. Key Responsibilities Provide User Support for Mac and Windows laptops including commissioning and de-commissioning and coordinating equipment repairs and replacement Provide administrative support for Okta, NinjaOne, Jamf, and Jira/Confluence (will train) Setup and maintain conference room equipment (A/V, Polycom) Inspect, document, and maintain company IT equipment and hardware Coordinate with vendors for hardware/software procurement Perform physical equipment audits and update inventory tracking systems Diagnose and troubleshoot hardware and software issues Triage and resolve technical support tickets efficiently and accurately Maintain detailed logs of all technical interventions and equipment status Required Skills 2-4 years of technical experience troubleshooting for Mac and Windows Proficiency in inventory management systems Basic networking and hardware maintenance knowledge Excellent organizational and documentation skills Ability to prioritize and manage multiple support tickets simultaneously Preferred Skills Associate's degree in Information Technology, Computer Science, or related field CompTIA A+ certification is a nice to have Experience with asset management software Experience administrating Okta, NinjaOne, Jamf, and Jira/Confluence Work Conditions Full-time, 40 hours per week Occasional overtime may be required Physical demands include lifting equipment up to 25 pounds Physical Requirements Ability to work in a technical environment Comfortable working at computer workstations Capable of moving and positioning IT equipment Requires standing, walking, and light physical labor Note: This is a 6-month contract position with potential for extension and/or conversion to FTE based on performance and organizational needs.
    $39k-54k yearly est. 2d ago
  • Desktop Support Specialist

    SISL Global

    Remote job

    Key Responsibilities: · Provide technical support for desktop/laptop hardware, software, and peripheral issues. · Diagnose and resolve advanced technical issues escalated from the support team. · Install, configure, and maintain operating systems, software applications, and system updates. · Perform root cause analysis to identify recurring technical problems and develop solutions. · Excellent in troubleshooting break/fix issues of windows and mac computers · Assist with network connectivity issues, including LAN/WAN, Wi-Fi, and VPN. · Collaborate with IT team members on projects, upgrades, and implementations. · Maintain accurate records of work performed, issues, and resolutions using the company's ticketing system. · Provide remote support and troubleshooting for users working from home or in the field. · Train and mentor junior support technicians as needed. · Ensure compliance with IT policies, security protocols, and best practices. · Perform routine maintenance and inspections to ensure optimal performance of equipment · Build and maintain strong relationships with end users and ensure user satisfaction
    $38k-54k yearly est. 23h ago
  • Information Technology Support Technician

    Ltimindtree

    Remote job

    ● Provide technical support for office staff, consultants, and guests regarding AV and IT systems. This includes, but is not limited to, managing issues and requests-logged as tickets-related to computer hardware and software, mobile devices, network connectivity, video conferencing, convening space systems, and teleconference systems, as well as any other related technical tasks. ● Provide technical support and set-up assistance for audio/video (AV) equipment and connectivity to support client staff, consultants, and external groups utilizing office facilities for meetings, presentations, and other AV activities. ● Provide support and assistance for system or application testing carried out by the client's AV and IT Department. ● Assist in implementing ongoing preventive maintenance and updates as needed. ● Ensure convening systems are updated and tested, and provide necessary support as required ● Assist in resolving critical AV system issues and be available as needed ● Assist the AV and IT department in ensuring the physical and network security of the office's systems. ● Responds to end-user calls promptly, adhering to the Service Agreement Level (SAL). Escalates unresolved issues to the appropriate internal level, follows up on status, and provides timely updates. ● Provide essential remote support for technical issues encountered by staff working from home or in flexible arrangements. ● Collaborate closely with the New York Information Technology department and the Global Service Desk to coordinate and escalate tickets that require further assistance or fall outside the core responsibilities or access rights. ● Record and update all service issues, requests, and change requests in the client's ticketing system. ● Assist the IT department in ensuring proper accounting of the client's AV/IT assets. Track all asset changes and update the client's asset tracking system as needed. ● Provide periodic status reports covering all ongoing issues, requests, change requests, system status, inventory status, and completed activities. The operational support scope for these categories includes fulfilling the following functions: ● Product updates and upgrades are subject to client policies and procedures ● System proactive maintenance and monitoring of IT equipment. ● Proactive tracking of video conferencing and convening equipment. ● Root cause analysis that may interrupt AV system and office, convincing space ● Problem Management of incidents occurring due to the monitoring agent identification ● Telephonic call answering ● Monthly activities report consolidation. Qualifications and skills requirements of the assigned resource ● Proven experience in AV/IT service desk or other tech customer support role. ● Tech-savvy with good working knowledge and understanding of AV systems, computer systems, mobile devices, and different tech products. ● Technical ability to diagnose and resolve basic technical issues. ● Excellent verbal and written communication skills in English ● A technical, logical thought process and customer-oriented ● An ability to prioritize and escalate. ‘● Familiar with ITIL Foundation ● CompTIA's A+ and Network+ certificates Education: Bachelor's degree or higher with a technology focus. Majors include Math, Engineering, Computer Science, Computer Information Systems, Information Technology, Cyber Security, and others. 3.0 GPA or higher. LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law. Our client requires all the employees working on this engagement to be COVID-19 vaccinated. If you need a reasonable accommodation for a sincerely held religious belief or medical condition, please contact ************************
    $42k-71k yearly est. 4d ago
  • IT Support Technician L1 / L2 (Hybrid)

    Blazelink

    Remote job

    BlazeLink supports small and mid-size businesses in the Daytona Beach Florida area with fast and reliable IT services. We are a growing MSP built by engineers, not corporate managers, and you will work with a tight team, take real ownership of your work, and help shape our operations as we continue to grow. The Role This is a hybrid L1 / L2 MSP technician position where you will handle a wide range of technical issues, support end users, take on escalations, and work on servers and networks. Your job is to help keep our clients running smoothly while balancing hands on technical work with clear communication and a strong customer first mindset. You will provide service across a wide range of technology issues, using analytical problem solving to resolve issues effectively. Client environments range from single-office small businesses to multi-site wide area networks. You frequently take the lead on initial ticket triage, set expectations, and own clear follow‑through communications. Responsibilities Monitor and resolve service tickets with urgency Troubleshoot servers, networks, firewalls, and workstations Perform routine maintenance, updates, and system checks Research and resolve technical issues independently Communicate clearly with clients and provide regular updates Document all work in the ticketing system Participate in delivery of technology and infrastructure projects Support Microsoft desktop, server, and cloud products including Microsoft 365 and Azure Active Directory Qualifications MSP background with at least one year in an L1 or L2 role Strong technical skills with Windows Server, Microsoft 365, workstation support, server and network maintenance, Hyper V, Cisco, Ubiquiti, SonicWall, and general networking IP troubleshooting fundamentals including subnetting, DHCP, DNS, routing basics, ports, and protocols Experience with Office 2013 or later and Microsoft 365 Willing to travel ~50 miles for occasional regional visits Must have reliable transportation and valid insurance Ability to lift and move equipment up to 30 pounds Preferred A+ required Network+, Security+, or Microsoft certifications Experience with ConnectWise, or other platforms Position Details Full-time, permanent Compensation: $50-60k DOE Includes PTO, holidays, and reimbursement for approved certifications
    $50k-60k yearly 1d ago
  • Tech Transactions Associate (Remote)

    Opp Law

    Remote job

    Opp Law provides specialized legal support for commercial transactions, operating either as in-house legal team or as an extension of an in-house legal team for its clients. The firm excels in deal support, working with a range of agreements such as Enterprise SaaS Sales, vendor purchases, professional services contracts, and other commercial agreements including privacy and channel partnerships. Opp Law also designs infrastructure for efficient negotiation processes, compliance programs, and contract lifecycle management. Role Description This is a full-time, remote position and a great opportunity for a lawyer who enjoys fast-paced commercial work, direct client contact, and partnering with innovative companies. You will be responsible for reviewing, drafting, and negotiating commercial contracts, providing legal advice on various legal issues, and supporting compliance efforts related to data privacy. Other key tasks include collaborating with clients to implement contract management processes, developing templates and playbooks, and ensuring legal and regulatory compliance in commercial operations. Qualifications Bar admission in the United States and a Juris Doctor (J.D.) degree Prior experience with Enterprise SaaS agreements, privacy compliance, or tech transactions is a plus Exceptional analytical, negotiation, and communication skills Ability to work effectively as part of a team while independently managing assigned responsibilities Strong background in Law with a focus on Commercial Contracts Ability to provide practical, business-oriented legal guidance
    $65k-103k yearly est. 1d ago
  • Level 1 IT Support Specialist

    Revco Lighting & Electrical Supply, Inc. 4.2company rating

    Remote job

    IS ON-SITE IN SOUTHAMPTON, NY THIS IS NOT A REMOTE JOB Important Note on Location & Housing Due to the nature of this role, candidates must already reside within a reasonable commuting distance of Southampton, NY. Please do not apply if you are out of state or planning to relocate. Housing in this area is extremely limited and expensive, and the compensation for this position does not support relocation or long-distance commuting. Thank you for your understanding. Summary: To support, maintain and expand current IT and infrastructure capabilities. Duties and Responsibilities: · Physical Installation and management of network, security, and phone systems · Provide maintenance and support to company issued equipment such as individual works stations, printers, and RF scanning devices · Manage software license and installation as well as providing instruction to the staff regarding proper usage of said software. · Provide end-user support on third party software programs such as online billing, mobile applications, and control systems commissioning. · Perform ERP system data and user maintenance · Responsible for procuring equipment and software as needed and within budget · Produce reports as needed for management from multiple data sources. Competencies: · Proficient with Microsoft Office Suite with a strong emphasis in MS Excel · Excellent interpersonal and customer service skills · Firm understanding of existing network programs and capabilities · Strong analytical and problem-solving skills · Excellent troubleshooting ability · Experienced working in a Windows Operating system environment · Basic Programming and Web Design knowledge Requirements · Associate degree in Computer Science or equivalent experience · At least (2) years of experience in network maintenance or user technical support preferred · A+, Network+, and similar certifications preferred · Perform upgrade and maintenance tasks during designated maintenance windows · Must be able to lift up to 50 lbs. · Must be able to communicate effectively with coworkers, managers and vendors. · Ability to frequently stand, walk, kneel, bend, reach and work in hot and cold temperatures. · Must represent the company in a positive and professional manner. · Must be able to work with minimum supervision.
    $44k-53k yearly est. 3d ago
  • Field Airborne Support Team AMT V A&P

    Gulfstream Aerospace Corporation 4.9company rating

    Remote job

    *Field Airborne Support Team AMT V A&P in Remote* *$5,000 Sign On Bonus Eligible* *Unique Skills:* At Gulfstream, our people are at the heart of everything we do. We believe in inspiring and empowering every individual to reach their fullest potential. From workforce development and meaningful connections to a culture of trust, respect, and integrity, we invest in our employees so they can do their best work and achieve success together. Creating and delivering the world's finest aviation experience starts with our people and when our people thrive, so does our mission. This is a remote opportunity. Must be available on an on-call basis, with the ability to be on site or dispatched within two hours of the initial contact from Gulfstream. Recruiting in the Southwest region Louisiana, Oklahoma, New Mexico and Texas. *Education and Experience Requirements* High School Diploma or GED required. 8 years aviation maintenance experience (avionics, electrical, and/or mechanical) to include 4 years of relevant Gulfstream aircraft experience. A&P (FAA Airframe and Powerplant) license required. Valid Driver's License required. Other Ability to obtain Passport required. *Position Purpose*:Perform various technical functions of aircraft maintenance, repair, replacement, and modification of key aircraft components on AOG aircraft on road trips and in the Customer Support organization. Perform aircraft maintenance and perform troubleshooting and repair duties requiring accuracy and skill on customer live in-service aircraft. Supports the customer in diagnosing and resolving technical problems with the aircraft. *Job Description* Principle Duties and Responsibilities:Essential Functions: * Must be available on an on-call basis, with the ability to be on site or dispatched on the FAST aircraft within two hours of the initial contact from Gulfstream. * Must be able to communicate effectively with the customer, scheduling, FAST flight crews, Tech Ops, business office, vendors, Warranty, Field Service Representatives and Hangar Ops . * Acts as the single point of contact between Gulfstream and the customer to correctly relay the aircraft schedule and return to service expectations . * Perform required. AOG maintenance and necessary servicing of all aircraft mechanical systems . * Work independently and consistently to perform assigned maintenance and avionics tasks within the quoted or standard CMP time with little or no supervision . * Repair, maintain, install, and troubleshoot mechanical and functional components of the aircraft including airframes, engine components, landing gear, electrical components, and control systems . * Coordinate with inspection to ensure compliance with internal and FAA inspection and documentation requirements . * Establishes and maintains a professional working relationship with the customer and provides one-on-one direct familiarization briefings with the customer during the road trip . * Properly identify (tag) customer property and equipment. Store aircraft components and other customer property securely and safely . * Follow standard operating procedures and JSAs when operating ground support equipment . * Operate and oversee use of special support equipment used in removal and installations of major components . Additional Functions: * Orders and receives all tooling and materials that will be needed to service the AOG acft . * Arranges the shipment of all core units and tooling back to Gulfstream . * Identifies required. advanced troubleshooting techniques for all model acft with assistance from Tech Ops . Perform other duties as assigned.Other Requirements: * Advanced knowledge of inspection and maintenance procedures for various aircraft models and systems. * Advanced knowledge of pertinent technical reference materials (maintenance manuals, IPCs, Service Bulletins, structural repair manuals, engineering drawings, ADS, etc.). * Must be able to read, write, speak, and understand the English language. *Additional Information* Requisition Number: 229018 Category: Service Center Percentage of Travel: Up to 100% Shift: First Employment Type: Full-time Posting End Date: 12/04/2025 Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans Gulfstream does not provide work visa sponsorship for this position, unless the applicant is a currently sponsored Gulfstream employee. [Legal Information]( | [Site Utilities]( | [Contacts]( | [Sitemap]( Copyright © 2025 Gulfstream Aerospace Corporation. All Rights Reserved. [A General Dynamics Company]( Gulfstream Aerospace Corporation, a wholly-owned subsidiary of General Dynamics (NYSE: GD), designs, develops, manufactures, markets, services and supports the world's most technologically-advanced business jet aircraft
    $41k-55k yearly est. 1d ago
  • Information Technology Support Engineer

    Red Oak Technologies 4.0company rating

    Remote job

    Since 1995, Red Oak Technologies has been a trusted partner in the tech industry, delivering innovative talent solutions that drive progress. We specialize in quickly acquiring and efficiently matching top-tier professional talent with clients in immediate need of highly skilled contract, permanent or project management based resources. IT Support Engineer San Francisco, CA Reporting to the IT Director, the Desktop Support Engineer is responsible for supporting systems and services that support the business. This includes desktop, servers, storage, network, applications, security, telephony, and related services. The Desktop Support Engineer is responsible for the entire lifecycle from planning to development to operations and optimization. The role is critical to support core business functions and services. Continuous improvement is a key quality for the role. DUTIES & RESPONSIBILITIES: ● Desktop support - Configure and troubleshoot mac OS, Microsoft Windows and Ubuntu. Maintain mac OS, Windows and Ubuntu deployment images and configuration. ● Service Desk - Serves as the first point of contact for multiple IT areas (systems, storage, network services, telephony, and security). Assign tickets to teams as necessary and triage. Support global user base in onboarding, access, system-related issues. ● New Hire Onboarding - Automate new hire process from user creation to system configuration a deployment. ● Develop, update, implement and maintain procedures and guides ● Responds to systems and services outages and other service-related activities ● Provides technical expertise and support to fellow staff throughout the company ● Network support - Basic configuration and troubleshooting of Cisco, Mikrotik and Palo Alto equipment. ● Server support - Basic configuration and troubleshooting of VMware ESXi, Windows Server and Ubuntu. QUALIFICATIONS: ● 2 to 5 years of relevant IT experience in working with onsite and remote personnel as well as local and remote offices. ● Strong technical knowledge of and experience working with mac OS, Microsoft Windows and Ubuntu ● Technical knowledge of network switches, routers, wireless, firewalls, VMWare ESXi, Free/TrueNAS, Google Workspace ● Good understanding of network protocols (including but not limited to DHCP, DNS, SNMP) ● Discipline to work remotely ● Effective verbal and written communications skills ● Strong desire to expand expertise through continuous learning ● Bonus: Experience with Python, PowerShell, Bash, Mikrotik, PXE, AWS, Atlassian Red Oak Technologies is made up of people from a wide variety of backgrounds and lifestyles. We embrace diversity and invite applications from people of all walks of life. See what it's like to be at the top; connect with one of our recruiters and apply today. Let us help you find your next career opportunity! JOIN RED OAK TECHNOLOGIES! Learn what it's like to be a Red Oak Consultant! Red Oak Five (Core Values): Relationships First | Exceptional Quality and Service | Unwavering Integrity and Trust | Be Easy To Do Business With | Respect Everyone
    $65k-103k yearly est. 2d ago
  • Teller Center Representative (Las Cruces - Remote)

    GECU 4.0company rating

    Remote job

    Are you passionate about making a positive impact in the community you live in? Do you want to be on the forefront of paving the way to financial freedom for the members we serve? At GECU, our Core Values drive our Culture: Advocate, Integrity, Accountable, Dedicated and Passionate. Come grow your career with an award- winning team! BASIC RESPONSIBILITIES Responsible for creating a positive experience and image of GECU through greeting members, evaluating and responding to members' requests, recommending products and services to create member loyalty, rendering friendly service, and performing member transactions in an efficient manner. TYPICAL DUTIES Completes all member service representative transactions utilizing GECU service standards consistently in a branch environment or through our interactive teller machines (ITMs); to include posting withdrawals, loan payments, deposits, line of credit advances, etc. Runs partial bank deposits, balance drawer and ITMs at the end of shift. Creates memorable member experience through exceptional member interactions which include enthusiastic greetings and closing phrases. Creates opportunities to cross sell all credit union products and services to assist members in determining their financial needs and to ensure individual and credit union goals are consistently met. Good understanding of check negotiation and placement of check holds in order to mitigate check fraud losses. Balance cash box assignment at the end of the day. Educates members in the use of our remote services to include and not limited to real time taking ATMs, ITMs, Mobile and the convenience our neighborhood branches bring to our community. Makes judgment decisions regarding tickler lockouts, warning information, altered items, and stale-dated checks, after sufficient experience is gained. Ensures that members' accounts are handled accurately. Acquires knowledge of audit items/questions to include security procedures in order to comply with Credit Union security and safety procedures. This includes participating in branch audit periodically. Exercises professionalism and good judgment with members and coworkers. Maintain and understand compliance to ensure that work complies with GECU's established policies, procedures and applicable regulations, to include Bank Secrecy Act (BSA), Anti-Money Laundering (AML), Member Identification Program (MIP), and Office of Foreign Asset Control (OFAC). Other duties as may be assigned or required in connection with general operation of the credit union.
    $33k-39k yearly est. 1d ago
  • Managed IT Help Desk Tier 1

    Dex Imaging 3.7company rating

    Remote job

    DEX Imaging is a leading provider of document handling equipment and services with multiple offices and locations throughout the United States. We are the nation's largest independent provider of office technology. We are the industry leader in delivering excellent customer service every time and we do this by hiring and training great people. Job Description:In your role as a Managed IT Help Desk Tier 1, your primary responsibility will be to provide technical software, hardware, and networking problem resolutions to DEX Imaging's Managed IT clients by performing question/problem diagnosis and providing remote support solutions in a call center environment. Your role will also require the setup and deployment of client hardware at client sites as well as any onsite troubleshooting required that can not be completed remotely. This position requires critical thinking, strong interpersonal and customer service skills, and the ability to work in a team-oriented environment. Job Responsibilities: Examples of key duties are interpreted as being descriptive and not restrictive in nature. Identifies, diagnoses, and resolves any assigned support requests Answer incoming service calls part of cell center queue, gather client information, and create support request within PSA system Provides one-on-one end-user problem resolution over the phone Assists in the configuration and imaging of end-user PC desktop hardware, software and peripherals Oversees timely repair of PC computer equipment covered by third-party vendor maintenance/warranty agreements On-going self-training to preserve professional skillsets required to perform job duties Provide after-hour support for clients during scheduled on-call rotation Assist in Managed IT Projects as instructed by Project Team Manager Assists in creating materials/documentation for end-user frequently asked questions (FAQs) Train users on network login, printing, accessing network shares, printing, scanning and software applications Maintain effective communication with other technicians and management with regards to events and changes transpiring at client sites Communicate with client at all levels from IT personnel to C-Suite and to understand business issues in context of IT issues Takes ownership of tasks and follows through to ensure complete resolution Takes a personal interest in, and responsibility for, quality of work performed, or work associated with Willingness to recognize when it is necessary to ask for technical expertise from others without unnecessarily burdening other team members Provide accurate time estimates for how long a task will take to complete Understand that the success of individuals is measured by the success of their teams Qualifications: Excellent verbal and written communication skills 1-3 years experience providing IT support to end users Managed IT Services experience desirable Experience with administration of Microsoft desktops, Microsoft servers, Active Directory, Group Policy, Microsoft Office, and Microsoft 365 Experience leveraging PSA ticketing system and RMM tools for remote management Certifications such as CompTIA A+ are desirable Work Week Format: Work Schedule is Monday through Friday from 8:00 AM to 5:00 PM EST in our Network Operations Center (NOC) Remote Work Schedule varies based on scheduling and approval by Service Manager Lunch schedule varies on team availability and is limited to one hour Attendance to training or called meetings is mandatory Mandatory on-call rotation schedule as required
    $31k-40k yearly est. Auto-Apply 36d ago
  • Call Center Representative

    Opus Global 4.6company rating

    Remote job

    Schedule: Part-time 20-25 hours a week during business hours (between 8a-6p Mon-Fri) Rate: $18.50 This position provides support for motorists seeking information regarding the Massachusetts Motor Vehicle Safety & Emissions Inspection Program, (Massachusetts Vehicle Check Program). This position also provides telephone support for inspection station personnel about processes, procedures and basic equipment troubleshooting. Working remote is conditional upon performance and company needs. DUTIES AND RESPONSIBILITIES: * Professionally respond to telephone inquiries from motorists relating to program rules and requirements, procedures, test results, and station locations.This includes: * Entering each call received into tracking system. * Resolving issues, independently and effectively. * Identifying when an escalation to management will result in best overall customer satisfaction for the motorist. * Professionally interact with inspection station personnel, primarily over the phone, with technical, procedural, and process questions and concerns pertaining to the safety and emissions testing program. * Open and dispatch service calls for equipment issues that cannot be resolved over the telephone or live chat. * Generate consumable/heavy wear orders when requested by inspection stations. * Periodically assist with the company's continual improvement and customer satisfaction initiatives, including participation in the company's Quality Management System (QMS). * Other duties as needed to ensure the smooth operation of the program as assigned by management. EDUCATION AND WORK EXPERIENCE: * High School Diploma or equivalent. * Bilingual fluency in Spanish and English a plus. * Two to four (2-4) years working in a Customer Service or Call Center environment. * Experience in successful conflict resolution preferred. * MUST pass an Emission Inspector Certification training class and any additional certification as determined by management. PREFERRED KNOWLEDGE AND SKILLS: * Excellent interpersonal and communication skills with the ability to interface professionally and effectively with co-workers, motorists, State Agencies and inspection station representatives in a variety of situations, including stressful situations. * Strong verbal, written, organizational skills. * Strong teamwork orientation. * Ability to work in a fast paced environment. * Competency with Microsoft Office programs, including basic data entry skills. * Must be able to work at least 2 Saturdays per month.
    $18.5 hourly 26d ago
  • OKLAHOMA only - Work at Home Call Center Representative

    Infocision Management Corporation 3.7company rating

    Remote job

    We will be holding bi-weekly training classes through the week of December 22nd, so apply today to start the process, and you can potentially be a part of our exceptional team in as soon as a week. What we do: * Work in a virtual blended outbound/inbound call center environment where you will talk about topics that matter and raise funds for great organizations such as St. Jude Children's Research Hospital, March of Dimes, American Center for Law and Justice, and many more . * Our positions all require sales, whether it be selling memberships, products, or services. We offer: * Full-Time Night shift set schedules that enable you to take time off for the things that are important to you. * Part-Time Night shift schedules are offered on a limited basis. * Monday-Friday Night shift schedule to start. A weekend day will be required, and when that will begin, will be determined by the program you select when signing up for a training class. * Virtual Paid Training * Rewards & Recognition Programs * Weekly Pay & Bonus potential with access to your pay at anytime! * Benefits available for Full-time employees including Medical, Dental, Vision, and 401k Other Requirements: * Computer skills such as the ability to copy and paste, toggle between browsers, and do basic troubleshooting. * A willingness to learn, as we believe in owning your own success. * A Home office, or dedicated quiet place to work, that is free from noise and distractions. * Identity Verification. On the first day of training, you will be required to bring a current, valid photo ID with you to complete this process. * Passing Background Check. If your background check is not back by the time we are ready for phone time there may be a disruption in your training. * Exceptional conversational skills and the ability to multi-task. InfoCision. Work Happy. Live Happy. Salary: $9.00 per hour Work Location: Remote Hardware/Software Requirements: Equipment is NOT provided and a Technology Check is Required as part of the Recruitment process Windows PC/Laptop: * Minimum 14" monitor/screen. Dual monitors are recommended, but not required. * Windows 11 ONLY * At least 8GB of RAM (Must have at least 6GB usable RAM) * Intel or AMD Processor * Google Chrome (Current Version). Firefox, Internet Explorer, and Microsoft Edge are not compatible. * Windows Defender antivirus and Firewall must be turned ON. All other antivirus applications must be uninstalled as they are not compatible (McAfee, Norton, Avast, etc) * Ping per InfoCision client for Windows PC's must not exceed 80ms max round trip. Internet: * United States based High-speed internet only. No cloud-based internet, VPN's, satellite, cellular services, or hotspots are accepted (T-Mobile, Starlink, etc) * Minimum of 50 Mbps download speed and 10 Mbps upload speed. * ISP must be Stable and located within the United States and its territories. * We require a hard-wired connection, using an Ethernet cable or LAN cable, to your router/modem. We recommend a Cat5 (Category) Ethernet cord or higher. Telephone: * A cell phone (preferred) or landline is required as that is how you will receive your "Pin call", or multi-factor authentication call, that is required to access our corporate network. The calls you make/take will not come through your phone. Miscellaneous: * Web cam * External speakers or sound on your computer * External Wired Mouse * USB Wired Headset (wireless headsets are NOT compatible). The headset must have a Single USB connection without a 3.5 mm (headphone jack) connection. Below are examples of what works and what does not. *
    $9 hourly 60d+ ago
  • Junior Fusion Technician

    Aptim 4.6company rating

    Remote job

    As a Junior equipment Operator with APTIM, you will operate excavator, off road truck skid loader, man lift and extend a boom forklift fusion machines for installation of HDPE piping at the landfills we do our projects on. Key Responsibilities/Accountabilities: Follow all maintenance and safety procedures. Connect sections of pipe, using HDPE welding machines and PVC pipe with Glue and primer. Maintain and adjust machinery to ensure proper performance. Operate off road trucks and excavators on side slopes. Measure materials or objects for installation or assembly. Mix substances or compounds needed for work activities. Repair or replace defective parts of machinery, such as rotary drill rigs, water trucks, air compressors, and pumps using hand tools. Install well heads and valves Basic Qualifications: Have a knowledge of safely operating assigned equipment. Loads, transports, and unloads materials, tools, equipment and supplies. Performs minor maintenance or cleaning activities on tools and equipment. May require a high school diploma or its equivalent with previous years of experience in the field or in a related area. PHYSICAL REQUIREMENTS: Strength: Standing 50% Walking 20% Sitting 30% Lifting 35 lb. Carrying 35 lb. Pushing 0 ft-lb. Pulling 0 ft-lb. 2. Climbing O Balancing O 3. Stooping O Kneeling O Crouching O Crawling O Reaching Handling C Fingering C Explanation for Symbols: NP=Not Present, O=Occasionally (0-33%), F= Frequently (34-66%), C=Constantly (67-100%) ABOUT APTIM APTIM is committed to accelerating the transition toward a clean and efficient energy economy, building a sustainable future for our communities and natural world, and creating a more inclusive and equitable environment that celebrates the diversity of our communities. We specialize in environmental, resilience, and sustainability and energy solutions, as well as technical and data solutions, program management, and critical infrastructure. For every challenge our clients face, there is an opportunity for APTIM to innovate a fit-for-purpose solution that will raise your organization or community to a new standard of excellence. What you can expect from APTIM: Work that is worthy of your time and talent Respect and flexibility to live a full life at work and at home Dogged determination to deliver for our clients and communities A voice in making our company better Investment into your personal and professional development As of the date of this posting, a good faith estimate of the current pay range for this position is $20 to $24 per hour. Compensation depends on several factors including: experience, education, key skills, geographic location of the position, client requirements, external market competitiveness, and internal equity among other employees within APTIM. Employee Benefits APTIM environ & Infra,LLC is committed to providing an extensive range of benefits that protect and promote the health and financial well-being of our employees and their families through the APTIM Benefits Marketplace ************************************ Medical, vision, and dental insurance: Through the marketplace, our employees can choose benefits from five metallic levels and 10+ carriers to find the right benefits that work for them in their location. Life insurance Short-term and long-term disability insurance Paid holidays, vacation, and sick leave (eligibility based on company policy and applicable law) 401(k) APTIM offers three 401k plans through the Aon Pooled Employer Plan (PEP). The specific plan you are eligible for depends on the business unit you are in. The details of the largest plan are found here: APTIM 2025 401(k) Plan Features (makeityoursource.com) APTIM - Helpful Documents Watch our video: About APTIM - In Pursuit of Better #LI-Onsite #LI-BN1
    $20-24 hourly 1d ago

Learn more about call center technician jobs

Work from home and remote call center technician jobs

Nowadays, it seems that many people would prefer to work from home over going into the office every day. With remote work becoming a more viable option, especially for call center technicians, we decided to look into what the best options are based on salary and industry. In addition, we scoured over millions of job listings to find all the best remote jobs for a call center technician so that you can skip the commute and stay home with Fido.

We also looked into what type of skills might be useful for you to have in order to get that job offer. We found that call center technician remote jobs require these skills:

  1. Center management
  2. Patients
  3. Technical support
  4. Phone calls
  5. Customer service

We didn't just stop at finding the best skills. We also found the best remote employers that you're going to want to apply to. The best remote employers for a call center technician include:

  1. Prime Therapeutics
  2. Randstad North America, Inc.
  3. Slingshot LLC

Since you're already searching for a remote job, you might as well find jobs that pay well because you should never have to settle. We found the industries that will pay you the most as a call center technician:

  1. Technology
  2. Health care
  3. Telecommunication

Browse computer and mathematical jobs