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The differences between campus technologists and services desk technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a campus technologist and a services desk technician. Additionally, a services desk technician has an average salary of $42,123, which is higher than the $28,214 average annual salary of a campus technologist.
The top three skills for a campus technologist include troubleshoot, printers and computer system. The most important skills for a services desk technician are service desk, customer service, and troubleshoot.
| Campus Technologist | Services Desk Technician | |
| Yearly salary | $28,214 | $42,123 |
| Hourly rate | $13.56 | $20.25 |
| Growth rate | 10% | 10% |
| Number of jobs | 71,850 | 145,853 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 58% | Bachelor's Degree, 46% |
| Average age | 42 | 42 |
| Years of experience | 2 | 2 |
A campus technologist is a general specialist who provides support tasks for different offices. Although their responsibilities can depend on their institution or industry of employment, it usually includes performing installations and upgrades, maintaining multiple facilities, processing data, and keeping extensive records. They also perform regular maintenance checks, repairing or replacing components as necessary. Moreover, a campus technologist may also perform various administrative tasks, such as preparing documents and presentations, handling calls and correspondence, organizing files, and conducting research.
Service Desk Technicians are technicians who specialize in providing support to clients. They are usually in fields related to information technology, and they provide technical support to the employees of the organization. They usually help clients in installing, updating, repairing, or maintaining technical components. They are technology-savvy and should be able to communicate well. Most of the time, Service Desk Technicians are contacted through phone calls and thus should be able to guide callers over the phone. They are also expected to be patient and to be customer service-oriented.
Campus technologists and services desk technicians have different pay scales, as shown below.
| Campus Technologist | Services Desk Technician | |
| Average salary | $28,214 | $42,123 |
| Salary range | Between $21,000 And $36,000 | Between $31,000 And $55,000 |
| Highest paying City | New Haven, CT | New York, NY |
| Highest paying state | Connecticut | New York |
| Best paying company | CBIZ | Forum Energy Technologies |
| Best paying industry | Non Profits | Government |
There are a few differences between a campus technologist and a services desk technician in terms of educational background:
| Campus Technologist | Services Desk Technician | |
| Most common degree | Bachelor's Degree, 58% | Bachelor's Degree, 46% |
| Most common major | Computer Information Systems | Information Technology |
| Most common college | Stanford University | University of Pennsylvania |
Here are the differences between campus technologists' and services desk technicians' demographics:
| Campus Technologist | Services Desk Technician | |
| Average age | 42 | 42 |
| Gender ratio | Male, 73.4% Female, 26.6% | Male, 79.0% Female, 21.0% |
| Race ratio | Black or African American, 11.4% Unknown, 5.3% Hispanic or Latino, 15.7% Asian, 10.6% White, 56.5% American Indian and Alaska Native, 0.4% | Black or African American, 11.1% Unknown, 5.4% Hispanic or Latino, 16.4% Asian, 10.9% White, 55.8% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 11% | 11% |