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The differences between case coordinators and case managers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-12 months to become a case coordinator, becoming a case manager takes usually requires 2-4 years. Additionally, a case manager has an average salary of $43,118, which is higher than the $41,179 average annual salary of a case coordinator.
The top three skills for a case coordinator include patients, social work and customer service. The most important skills for a case manager are social work, patients, and community resources.
| Case Coordinator | Case Manager | |
| Yearly salary | $41,179 | $43,118 |
| Hourly rate | $19.80 | $20.73 |
| Growth rate | 12% | 9% |
| Number of jobs | 73,596 | 84,959 |
| Job satisfaction | - | 4.5 |
| Most common degree | Bachelor's Degree, 59% | Bachelor's Degree, 64% |
| Average age | 43 | 45 |
| Years of experience | 12 | 4 |
A case coordinator is responsible for assisting patients and families in receiving high-quality health care services, coordinating with medical institutions and professionals for medications and residential care resources. Case coordinators must have excellent communication and organizational skills, especially in reviewing patients' documents and insurance details for hospital admissions. For case coordinators employed in the community office, they also facilitate planning health care programs and activities to educate people about health awareness and management.
A case manager is responsible for giving advice, handling plans for the client's recovery, and connecting with other human service professionals to ask for further options and recommendations for the client's concerns. Case managers should have excellent communication and listening skills to evaluate the client's needs, ensuring that they will have the utmost care and safety through efficient advocacy. A case manager should be able to provide a reliable support system for the client and monitor progress to achieve wellness and guarantee satisfaction.
Case coordinators and case managers have different pay scales, as shown below.
| Case Coordinator | Case Manager | |
| Average salary | $41,179 | $43,118 |
| Salary range | Between $30,000 And $55,000 | Between $30,000 And $61,000 |
| Highest paying City | Kahului, HI | Washington, DC |
| Highest paying state | Hawaii | New Hampshire |
| Best paying company | Baptist Health | Wellpath |
| Best paying industry | Finance | Insurance |
There are a few differences between a case coordinator and a case manager in terms of educational background:
| Case Coordinator | Case Manager | |
| Most common degree | Bachelor's Degree, 59% | Bachelor's Degree, 64% |
| Most common major | Psychology | Psychology |
| Most common college | SUNY at Binghamton | California State University - Long Beach |
Here are the differences between case coordinators' and case managers' demographics:
| Case Coordinator | Case Manager | |
| Average age | 43 | 45 |
| Gender ratio | Male, 21.1% Female, 78.9% | Male, 23.4% Female, 76.6% |
| Race ratio | Black or African American, 11.8% Unknown, 5.1% Hispanic or Latino, 21.2% Asian, 6.0% White, 53.8% American Indian and Alaska Native, 2.1% | Black or African American, 7.9% Unknown, 6.2% Hispanic or Latino, 7.9% Asian, 3.1% White, 74.2% American Indian and Alaska Native, 0.6% |
| LGBT Percentage | 11% | 15% |