Clinic receptionist vs receptionist/billing clerk

The differences between clinic receptionists and receptionist/billing clerks can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a clinic receptionist and a receptionist/billing clerk. Additionally, a receptionist/billing clerk has an average salary of $31,932, which is higher than the $31,647 average annual salary of a clinic receptionist.

The top three skills for a clinic receptionist include patients, customer service and medical terminology. The most important skills for a receptionist/billing clerk are patients, data entry, and customer service.

Clinic receptionist vs receptionist/billing clerk overview

	Clinic Receptionist	Receptionist/Billing Clerk
Yearly salary	$31,647	$31,932
Hourly rate	$15.21	$15.35
Growth rate	-	-
Number of jobs	93,243	129,530
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 32%	High School Diploma, 31%
Average age	42	42
Years of experience	2	2

What does a clinic receptionist do?

A clinic receptionist is responsible for performing administrative and clerical duties to support clinical operations and provide the highest quality care services for the patients within a health care facility. Clinic receptionists receive and respond to patients' inquiries and concerns, manage doctor appointments, and verify medical procedure schedules. They also handle the patients' information, organize files, and confirm the patients' insurance details on the database. A clinic receptionist coordinates with suppliers and vendors to ensure the adequacy of medical inventories and maintenance repairs of equipment and machinery.

What does a receptionist/billing clerk do?

A receptionist/billing clerk is responsible for performing administrative and clerical duties as needed to maintain a smooth flow of operations for the business. Receptionist/billing clerks process the customers' payment transactions, manage account payables, releasing invoices, and immediately resolve account discrepancies. A receptionist/billing clerk must have excellent communication and analytical skills, responding to customers' inquiries and concerns, escalating high-level complaints to the billing management. They should also maintain records of financial documentation for reference and reconciliation as needed.

Clinic receptionist vs receptionist/billing clerk salary

Clinic receptionists and receptionist/billing clerks have different pay scales, as shown below.

	Clinic Receptionist	Receptionist/Billing Clerk
Average salary	$31,647	$31,932
Salary range	Between $26,000 And $37,000	Between $26,000 And $39,000
Highest paying City	Oxnard, CA	Santa Maria, CA
Highest paying state	Alaska	Alaska
Best paying company	Emanate Health	Leggett & Platt
Best paying industry	Education	Technology

Differences between clinic receptionist and receptionist/billing clerk education

There are a few differences between a clinic receptionist and a receptionist/billing clerk in terms of educational background:

	Clinic Receptionist	Receptionist/Billing Clerk
Most common degree	Bachelor's Degree, 32%	High School Diploma, 31%
Most common major	Business	Business
Most common college	-	-

Clinic receptionist vs receptionist/billing clerk demographics

Here are the differences between clinic receptionists' and receptionist/billing clerks' demographics:

	Clinic Receptionist	Receptionist/Billing Clerk
Average age	42	42
Gender ratio	Male, 8.5% Female, 91.5%	Male, 7.2% Female, 92.8%
Race ratio	Black or African American, 8.5% Unknown, 4.5% Hispanic or Latino, 21.6% Asian, 6.5% White, 58.0% American Indian and Alaska Native, 0.9%	Black or African American, 10.5% Unknown, 4.4% Hispanic or Latino, 25.0% Asian, 5.7% White, 53.4% American Indian and Alaska Native, 0.9%
LGBT Percentage	6%	6%

Differences between clinic receptionist and receptionist/billing clerk duties and responsibilities

Clinic receptionist example responsibilities.

Assist office management and staff with administrative projects/responsibilities such as managing time-sensitive projects, filing, copying, and collating materials.
Perform all assign tasks relate to admitting patients, discharging patients, laboratory, radiology, and respiratory services.
Schedule radiology exams for patients.
Schedule appointments, register new patients, update patient demographics, and provide comprehensive information.
Record physician orders on patients' charts in hospital MediTech computerize charting system.
Collect and verify patients' identity and insurance information and enter it into the MEDITECH system.

Receptionist/billing clerk example responsibilities.

Assist office management and staff with administrative projects/responsibilities such as managing time-sensitive projects, filing, copying, and collating materials.
Obtain and track all insurance referrals for patients with HMO products.
Coordinate in-processing of all patients, to include accurate insurance information and payments are entered correctly into office computer system.
Move from SNF billing to HMO outpatient billing and keep a large alpha current.
Maintain confidentiality and adherence to HIPAA guidelines.
Develop effective billing strategies for Medicaid recipients according to HIPPA rules and regulations.

Clinic receptionist vs receptionist/billing clerk skills

Common clinic receptionist skills

Patients, 31%
Customer Service, 9%
Medical Terminology, 7%
Phone Calls, 7%
Appointment Scheduling, 5%
Patient Appointments, 4%

Common receptionist/billing clerk skills

Patients, 25%
Data Entry, 11%
Customer Service, 9%
Telephone Calls, 7%
Appointment Scheduling, 6%
Front Desk, 5%

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Office and Administrative Industry
Clinic Receptionist
Clinic Receptionist vs Receptionist/Billing Clerk

Updated January 8, 2025

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