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Clinic receptionist vs receptionist secretary

The differences between clinic receptionists and receptionist secretaries can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a clinic receptionist and a receptionist secretary. Additionally, a clinic receptionist has an average salary of $31,647, which is higher than the $29,343 average annual salary of a receptionist secretary.

The top three skills for a clinic receptionist include patients, customer service and medical terminology. The most important skills for a receptionist secretary are patients, data entry, and phone calls.

Clinic receptionist vs receptionist secretary overview

Clinic ReceptionistReceptionist Secretary
Yearly salary$31,647$29,343
Hourly rate$15.21$14.11
Growth rate--
Number of jobs93,24361,892
Job satisfaction--
Most common degreeBachelor's Degree, 32%High School Diploma, 37%
Average age4242
Years of experience22

What does a clinic receptionist do?

A clinic receptionist is responsible for performing administrative and clerical duties to support clinical operations and provide the highest quality care services for the patients within a health care facility. Clinic receptionists receive and respond to patients' inquiries and concerns, manage doctor appointments, and verify medical procedure schedules. They also handle the patients' information, organize files, and confirm the patients' insurance details on the database. A clinic receptionist coordinates with suppliers and vendors to ensure the adequacy of medical inventories and maintenance repairs of equipment and machinery.

What does a receptionist secretary do?

A receptionist secretary is responsible for providing the best customer service, as well as attending to the needs of existing and potential clients. Duties of a receptionist secretary include managing customer's inquiries and forwarding important calls to the appropriate department, performing administrative and clerical tasks, escalating high-level of client's concerns to the management, keeping the reception area clean, monitoring office supplies and request stocks as needed, and maintaining an organized record of meetings and events. A receptionist secretary must have strong communication and multi-tasking skills to handle workloads of daily operations.

Clinic receptionist vs receptionist secretary salary

Clinic receptionists and receptionist secretaries have different pay scales, as shown below.

Clinic ReceptionistReceptionist Secretary
Average salary$31,647$29,343
Salary rangeBetween $26,000 And $37,000Between $24,000 And $35,000
Highest paying CityOxnard, CALake Oswego, OR
Highest paying stateAlaskaWashington
Best paying companyEmanate HealthIllinois Institute of Technology
Best paying industryEducationGovernment

Differences between clinic receptionist and receptionist secretary education

There are a few differences between a clinic receptionist and a receptionist secretary in terms of educational background:

Clinic ReceptionistReceptionist Secretary
Most common degreeBachelor's Degree, 32%High School Diploma, 37%
Most common majorBusinessBusiness
Most common college--

Clinic receptionist vs receptionist secretary demographics

Here are the differences between clinic receptionists' and receptionist secretaries' demographics:

Clinic ReceptionistReceptionist Secretary
Average age4242
Gender ratioMale, 8.5% Female, 91.5%Male, 5.6% Female, 94.4%
Race ratioBlack or African American, 8.5% Unknown, 4.5% Hispanic or Latino, 21.6% Asian, 6.5% White, 58.0% American Indian and Alaska Native, 0.9%Black or African American, 11.4% Unknown, 4.3% Hispanic or Latino, 21.1% Asian, 6.3% White, 56.2% American Indian and Alaska Native, 0.8%
LGBT Percentage6%6%

Differences between clinic receptionist and receptionist secretary duties and responsibilities

Clinic receptionist example responsibilities.

  • Assist office management and staff with administrative projects/responsibilities such as managing time-sensitive projects, filing, copying, and collating materials.
  • Perform all assign tasks relate to admitting patients, discharging patients, laboratory, radiology, and respiratory services.
  • Schedule radiology exams for patients.
  • Schedule appointments, register new patients, update patient demographics, and provide comprehensive information.
  • Record physician orders on patients' charts in hospital MediTech computerize charting system.
  • Collect and verify patients' identity and insurance information and enter it into the MEDITECH system.
  • Show more

Receptionist secretary example responsibilities.

  • Assist office management and staff with administrative projects/responsibilities such as managing time-sensitive projects, filing, copying, and collating materials.
  • Maintain confidential information/ HIPPA compliant.
  • Prepare PowerPoint presentations and distribute meeting materials.
  • Maintain confidentiality and release health records information following HIPPA guidelines.
  • Develop and present PowerPoint presentations to visiting dignitaries from higher headquarters.
  • Assist office management and staff with administrative projects/responsibilities such as managing time-sensitive projects, filing, copying, and collating materials.
  • Show more

Clinic receptionist vs receptionist secretary skills

Common clinic receptionist skills
  • Patients, 31%
  • Customer Service, 9%
  • Medical Terminology, 7%
  • Phone Calls, 7%
  • Appointment Scheduling, 5%
  • Patient Appointments, 4%
Common receptionist secretary skills
  • Patients, 15%
  • Data Entry, 12%
  • Phone Calls, 11%
  • Customer Service, 9%
  • Telephone Calls, 8%
  • Appointment Scheduling, 7%

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