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The differences between clinic receptionists and receptionist secretaries can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a clinic receptionist and a receptionist secretary. Additionally, a clinic receptionist has an average salary of $31,647, which is higher than the $29,343 average annual salary of a receptionist secretary.
The top three skills for a clinic receptionist include patients, customer service and medical terminology. The most important skills for a receptionist secretary are patients, data entry, and phone calls.
| Clinic Receptionist | Receptionist Secretary | |
| Yearly salary | $31,647 | $29,343 |
| Hourly rate | $15.21 | $14.11 |
| Growth rate | - | - |
| Number of jobs | 93,243 | 61,892 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 32% | High School Diploma, 37% |
| Average age | 42 | 42 |
| Years of experience | 2 | 2 |
A clinic receptionist is responsible for performing administrative and clerical duties to support clinical operations and provide the highest quality care services for the patients within a health care facility. Clinic receptionists receive and respond to patients' inquiries and concerns, manage doctor appointments, and verify medical procedure schedules. They also handle the patients' information, organize files, and confirm the patients' insurance details on the database. A clinic receptionist coordinates with suppliers and vendors to ensure the adequacy of medical inventories and maintenance repairs of equipment and machinery.
A receptionist secretary is responsible for providing the best customer service, as well as attending to the needs of existing and potential clients. Duties of a receptionist secretary include managing customer's inquiries and forwarding important calls to the appropriate department, performing administrative and clerical tasks, escalating high-level of client's concerns to the management, keeping the reception area clean, monitoring office supplies and request stocks as needed, and maintaining an organized record of meetings and events. A receptionist secretary must have strong communication and multi-tasking skills to handle workloads of daily operations.
Clinic receptionists and receptionist secretaries have different pay scales, as shown below.
| Clinic Receptionist | Receptionist Secretary | |
| Average salary | $31,647 | $29,343 |
| Salary range | Between $26,000 And $37,000 | Between $24,000 And $35,000 |
| Highest paying City | Oxnard, CA | Lake Oswego, OR |
| Highest paying state | Alaska | Washington |
| Best paying company | Emanate Health | Illinois Institute of Technology |
| Best paying industry | Education | Government |
There are a few differences between a clinic receptionist and a receptionist secretary in terms of educational background:
| Clinic Receptionist | Receptionist Secretary | |
| Most common degree | Bachelor's Degree, 32% | High School Diploma, 37% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between clinic receptionists' and receptionist secretaries' demographics:
| Clinic Receptionist | Receptionist Secretary | |
| Average age | 42 | 42 |
| Gender ratio | Male, 8.5% Female, 91.5% | Male, 5.6% Female, 94.4% |
| Race ratio | Black or African American, 8.5% Unknown, 4.5% Hispanic or Latino, 21.6% Asian, 6.5% White, 58.0% American Indian and Alaska Native, 0.9% | Black or African American, 11.4% Unknown, 4.3% Hispanic or Latino, 21.1% Asian, 6.3% White, 56.2% American Indian and Alaska Native, 0.8% |
| LGBT Percentage | 6% | 6% |