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The differences between clinical program managers and service program managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a clinical program manager and a service program manager. Additionally, a clinical program manager has an average salary of $86,048, which is higher than the $78,256 average annual salary of a service program manager.
The top three skills for a clinical program manager include patients, clinical program and clinical operations. The most important skills for a service program manager are project management, program management, and veterans.
| Clinical Program Manager | Service Program Manager | |
| Yearly salary | $86,048 | $78,256 |
| Hourly rate | $41.37 | $37.62 |
| Growth rate | 28% | 12% |
| Number of jobs | 159,239 | 116,114 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 52% | Bachelor's Degree, 66% |
| Average age | 47 | 45 |
| Years of experience | 6 | 6 |
A clinical program manager is responsible for overseeing clinical trials and procedures, ensuring that the medical operations adhere to the strict safety protocols and internal guidelines of the institution. Clinical program managers address the concerns and discrepancies during the trials and provide recommendations to improve research program procedures and adjust initial resolution plans as needed. They also identify effective sample collection processes, data integration techniques, and data management reports. A clinical program manager inspects the efficiency of laboratory tools and equipment, managing its efficiency to support scientific and medical operations accurately.
Service program managers serve as coordinators for the projects or services offered by organizations. The managers oversee and organize their activities, making sure that program goals are in alignment with corporate objectives. It is their job to establish promotional materials for the programs and manage their logistics. They handle several customer insights programs and create determination and targeting of prospective subscription sales opportunities. They need to develop skills in project management, customer service, marketing skills, and strong communication skills.
Clinical program managers and service program managers have different pay scales, as shown below.
| Clinical Program Manager | Service Program Manager | |
| Average salary | $86,048 | $78,256 |
| Salary range | Between $58,000 And $126,000 | Between $50,000 And $121,000 |
| Highest paying City | San Mateo, CA | Washington, DC |
| Highest paying state | California | New Jersey |
| Best paying company | Amgen | Meta |
| Best paying industry | Pharmaceutical | Technology |
There are a few differences between a clinical program manager and a service program manager in terms of educational background:
| Clinical Program Manager | Service Program Manager | |
| Most common degree | Bachelor's Degree, 52% | Bachelor's Degree, 66% |
| Most common major | Nursing | Business |
| Most common college | University of North Carolina at Chapel Hill | University of Pennsylvania |
Here are the differences between clinical program managers' and service program managers' demographics:
| Clinical Program Manager | Service Program Manager | |
| Average age | 47 | 45 |
| Gender ratio | Male, 28.7% Female, 71.3% | Male, 47.3% Female, 52.7% |
| Race ratio | Black or African American, 11.1% Unknown, 4.3% Hispanic or Latino, 14.6% Asian, 8.1% White, 61.2% American Indian and Alaska Native, 0.7% | Black or African American, 11.7% Unknown, 5.4% Hispanic or Latino, 14.6% Asian, 5.2% White, 62.3% American Indian and Alaska Native, 0.9% |
| LGBT Percentage | 12% | 14% |