Credit card clerk vs front office assistant

Differences between credit card clerk and front office assistant duties and responsibilities

Credit card clerk example responsibilities.

• Manage A/R transactions, prepare weekly account reconciliation's, perform research/ adjustments on A/P and A/R discrepancy accounts.
• Maintain cleanliness of the company warehouse, operate warehouse machinery and organize the warehouse to ensure proper product placement.
• Count daily out of stocks using the Telxon handheld, and enter the information onto the Safeway intranet for ordering purposes.

Front office assistant example responsibilities.

• Manage correspondence and documentation for OSHA compliance and hold some accounts payable responsibilities by coding invoices for processing and payment.
• Ensure compliance with HIPAA and OSHA regulations to improve customer relations and promote favorable patient/physician interactions.
• Download all transcription for the physicians and mail out letters and patient consults.
• Utilize knowledge of ICD-9 and CPT coding by verifying explanation of benefits render to patient, for insurance purposes.
• Collect co-pays, enter update demographics into EHR/EMR, enter ICD-9 and CPT codes as needed into patient records electronically
• Verify insurance to include commercial and Medicaid.
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