Customer service administrative assistant vs accounting and administrative assistant

The differences between customer service administrative assistants and accounting and administrative assistants can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a customer service administrative assistant and an accounting and administrative assistant. Additionally, an accounting and administrative assistant has an average salary of $38,192, which is higher than the $33,741 average annual salary of a customer service administrative assistant.

The top three skills for a customer service administrative assistant include data entry, purchase orders and payroll. The most important skills for an accounting and administrative assistant are data entry, customer service, and financial statements.

Customer service administrative assistant vs accounting and administrative assistant overview

	Customer Service Administrative Assistant	Accounting And Administrative Assistant
Yearly salary	$33,741	$38,192
Hourly rate	$16.22	$18.36
Growth rate	-8%	-8%
Number of jobs	93,535	73,060
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 38%	Bachelor's Degree, 48%
Average age	50	50
Years of experience	2	2

What does a customer service administrative assistant do?

A customer service administrative assistant is responsible for responding to customers' inquiries and concerns, alongside performing administrative tasks as required. Customer service administrative assistants must escalate high-level complaints to the appropriate department, organize client meetings, process business letters, assist with developing promotional offers and marketing materials, and research potential clients. They also manage inventories and request stock supplies, create expense reports, and update customer records in the database. A customer service administrative assistant must have excellent customer service skills, as well as the ability to multitask and work under pressure and strict deadlines.

What does an accounting and administrative assistant do?

An accounting administrative assistant is responsible for supporting the operations of the accounting department of an organization by performing administrative duties to maintain efficient and accurate services. Accounting administrative assistants conduct bookkeeping functions, as well as creating financial reports, analyzing account statements, updating account information on the database, processing invoices, and managing account receivables. They must have basic knowledge of the accounting disciplines, as well as excellent analytical and communication skills, especially on receiving clients' inquiries and concerns and administering payment procedures.

Customer service administrative assistant vs accounting and administrative assistant salary

Customer service administrative assistants and accounting and administrative assistants have different pay scales, as shown below.

	Customer Service Administrative Assistant	Accounting And Administrative Assistant
Average salary	$33,741	$38,192
Salary range	Between $28,000 And $40,000	Between $29,000 And $48,000
Highest paying City	Everett, WA	San Francisco, CA
Highest paying state	Washington	Hawaii
Best paying company	Uline	Ernst & Young
Best paying industry	Finance	Technology

Differences between customer service administrative assistant and accounting and administrative assistant education

There are a few differences between a customer service administrative assistant and an accounting and administrative assistant in terms of educational background:

	Customer Service Administrative Assistant	Accounting And Administrative Assistant
Most common degree	Bachelor's Degree, 38%	Bachelor's Degree, 48%
Most common major	Business	Business
Most common college	Western Carolina University	University of Pennsylvania

Customer service administrative assistant vs accounting and administrative assistant demographics

Here are the differences between customer service administrative assistants' and accounting and administrative assistants' demographics:

	Customer Service Administrative Assistant	Accounting And Administrative Assistant
Average age	50	50
Gender ratio	Male, 10.7% Female, 89.3%	Male, 10.0% Female, 90.0%
Race ratio	Black or African American, 9.2% Unknown, 3.9% Hispanic or Latino, 16.0% Asian, 3.8% White, 66.4% American Indian and Alaska Native, 0.7%	Black or African American, 9.4% Unknown, 3.9% Hispanic or Latino, 16.5% Asian, 3.9% White, 65.7% American Indian and Alaska Native, 0.7%
LGBT Percentage	6%	6%

Differences between customer service administrative assistant and accounting and administrative assistant duties and responsibilities

Customer service administrative assistant example responsibilities.

Manage customers' database accounts and records, perform customer verification and process applications, orders and requests utilizing QuickBooks.
Provide support to accounting personnel with data entry into QuickBooks and document processing
Coordinate with clients, vendors, lawyers, CPA, and other employees.
Edited/Maintain the official Herzing program and course outlines on the Herzing SharePoint intranet site.
Provide outstanding administrative support to the third partner, while establishing and coordinating overall departmental functionality of 16 staff CPA team.
Assist manager with development of PowerPoint presentations for prospective customers.

Accounting and administrative assistant example responsibilities.

Manage revenue ledger including other subsidiary ledgers and responsible for the reconciliation of various income accounts to ensure accuracy of postings.
Upload participant and employer contributions after each payroll run, prepare ACH wire for funds and reconcile payroll.
Maintain a cash balance report consisting of current bank account activity, business checking balance and upcoming ACH withdrawal transactions.
Create numerous PowerPoint presentations for internal and external presentations.
Set up PowerPoint presentations, operate overhead projectors and microphones.
Recorded/Maintain accounts payable and accounts receivable by investigating business transaction discrepancies via QuickBooks.

Customer service administrative assistant vs accounting and administrative assistant skills

Common customer service administrative assistant skills

Data Entry, 24%
Purchase Orders, 6%
Payroll, 6%
Scheduling Appointments, 5%
Front Desk, 3%
Travel Arrangements, 3%

Common accounting and administrative assistant skills

Data Entry, 12%
Customer Service, 8%
Financial Statements, 7%
Purchase Orders, 6%
Vendor Invoices, 4%
QuickBooks, 4%

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Customer Service Administrative Assistant
Customer Service Administrative Assistant vs Accounting And Administrative Assistant

Updated January 8, 2025

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