Customer Service Advisor
Customer service advisor job in Amarillo, TX
AMA TechTel is a rapidly growing telecommunications company and we have immediate openings for dynamic individuals in our Customer Service department as a Customer Service Advisor.
Customer Service Advisors
have the overall responsibility of delivering outstanding customer support to our rapidly growing customer base.
Customer Service Advisor Job Responsibilities
Handle inbound sales, customer service, billing and repair issues.
Have a thorough understanding of all products offered to ensure that you are comfortable and confident with any issues that arise to help customers.
Monitor ACD queues and manage talk times to ensure prompt, efficient service to customers.
Follow guidelines set up for proper call handling processes and procedures.
Achieve quality metrics through Quality Assurance guidelines.
Make outbound calls to customers to help gather information as necessary to resolve issues.
Sell residential product offerings to inbound callers while following correct sales procedures.
All other duties as assigned.
Requirements
Candidates must be a proven customer support professional with at least two years of call center experience.
Must also possess a high level of energy and motivation.
Ability to thrive in a fast paced environment and respond accordingly to high priority situations is essential.
Telecommunications experience is a plus.
Must have a high school diploma.
Spanish speaking preferred
Benefits
We offer a compensation plan including excellent benefits with 401K, health insurance, and a competitive starting salary.
Customer Service
Customer service advisor job in Amarillo, TX
Job DescriptionSalary:
Business is booming!!
Looking for smiling faces to offer excellent customer service and assist with garment handling before and after the garments are cleaned and pressed.
Duties include, but are not limited to, greeting customers, handling drop-offs and pickups, creating invoices for incoming orders, and keeping your work space clean on a daily basis. If you have a great attitude and want to be a part of our business, we encourage you to apply. We are family owned and operated business and our employees are like family! We are hiring for both part time and full time! You can apply here, on our website at **************************** in person at any of our locations.
Customer Support Associate- Amarillo, TX
Customer service advisor job in Amarillo, TX
At Atmos Energy, we enjoy an employee-focused culture with rewarding work, competitive pay, work-life balance, inclusion and diversity, and excellent benefits. Benefits offered include: * Medical & Prescription Drug Coverage * 401K/Retirement Savings Plan
* Dental Insurance
* Vision Insurance
* Basic Life Insurance
* Short- and Long-Term Disability
* Employee Assistance Program
* Company Holidays & Paid Time Off
* Flexible Spending Account (FSA)
* Health Savings Account (HSA)
* Educational Assistance
* LifeLock Identity Theft Protection
* Paid Training
* LinkedIn Learning
Bilingual (Spanish-English) Differential Pay upon completion of training and a bilingual assessment-Additional $2.00 per hour.
The shift is Monday through Friday 9:15 am to 6:15 pm.
Atmos Energy is seeking Customer Support Associates for our Customer Contact Centers in Amarillo and Waco.
Top Employer Recognition
America's Best Employers - Forbes Magazine
The 100 Most Trustworthy Companies In America - Forbes Magazine
Top Places to Work - Dallas Morning News
Best Places to Work - Mississippi Business Journal
Best Place to Learn - Dallas Chapter of the American Society for Training and Development (ASTD)
The Successful Candidate:
Responsible for performing basic customer support activities including billing review and adjustment, service order creation and emergency call handling. Maintains working knowledge of Atmos Energy customer service policies, procedures, and systems.
1. Responds to current and/or prospective customers regarding service connections, disconnections, marketing programs, billing questions and payment arrangements. This contact is primarily by phone but may also include other forms of communication. (20%)
2. Receives and processes transactions and requests based on designated level of authority. Forwards other issues to appropriate level of responsibility. (20%)
3. Analyzes, evaluates, and addresses customer issues utilizing current company policy. (20%)
4. Reviews, analyzes and corrects errors on customer accounts to ensure accuracy using an online Customer Information System. Communicates correct information to customers in a timely manner. (20%)
5. Research potential discrepancies on customer accounts and takes appropriate action to verify customer identity, address(es) and delinquent accounts as required. (10%)
6. Handles customer calls to ensure responsiveness to natural gas and other potential emergency situations, exercising caution and adhering to standardized processes. (10%)
Minimum Requirements
Educational/Experience Level:
A general educational knowledge normally acquired through a high school diploma or a General Equivalency Diploma (GED); and successful completion of the Customer Service Assessment, demonstrating communication and customer service skills.
Communication Skills:
Requires excellent verbal and written communication skills.
Numeric Skills:
Requires the ability to perform basic addition, subtraction, multiplication, and division.
Computer Skills:
Requires intermediate computer skills for data entry, reference and/or retrieval tasks.
Previous experience with a Customer Information System is a plus.
Work Conditions:
Works in an indoor environment.
Occasionally requires performing activities including, but not limited to, bending, stooping, grasping, reaching, twisting, turning and/or lifting. May require sitting for long periods of time.
Other Requirements:
As a safety-sensitive position, pre and post-employment screenings, including but not limited to drug testing as outlined by the Department of Transportation and Pipeline Hazardous Material Safety Administration are required.
THIS JOB DESCRIPTION DOES NOT ATTEMPT TO LIST ALL OF THE DUTIES THAT ARE OR MAY BE PERFORMED IN THIS POSITION
Atmos Energy Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status.
About Us
Atmos Energy Corporation, an S&P 500 company headquartered in Dallas, is the country's largest natural gas-only distributor. We safely deliver reliable, affordable, efficient, and abundant natural gas to more than 3 million distribution customers in over 1,400 communities across eight states located primarily in the South. As part of our vision to be the safest provider of natural gas services, we are modernizing our business and infrastructure while continuing to invest in safety, innovation, environmental sustainability, and our communities. Atmos Energy manages proprietary pipeline and storage assets, including one of the largest intrastate natural gas pipeline systems in Texas.
Job Family:
Customer Service
Auto-ApplyCSA PM1 Technician
Customer service advisor job in Amarillo, TX
TEAM UP WITH US! The CSA PM1 Technician is responsible for keeping customer equipment running and deal with customers in all situations. DO YOU HAVE WHAT IT TAKES? WHAT YOU'LL DO: * Performs field inspections and pulls oil sample on Engine. * Completes inspection on Engine/Generator package and completes Cat Inspect application with pertinent information.
* Reports to CSA supervisor, customer and PSSR any problems found or anticipated repairs.
WHAT YOU'LL NEED:
* Ability to work independently and follow instructions as given.
* Knowledge of Caterpillar equipment.
* High school diploma or general education degree (GED).
* Valid drivers' license and good driving record. Will have to get a CDL.
* Computer knowledge a plus.
* Excellent customer service.
* Effective communication skills to relay varying information to customers and other employees in writing, verbally, or diagram.
* Successfully complete Work Steps assessment.
WHY WORK WITH US?
* We like to take care of business and have fun doing it!
* We offer health, dental, vision, life, and more as a comprehensive benefits package.
* Don't you want to work with awesome people?
IMPORTANT INFORMATION:
While performing the duties of this job, the employee is regularly required to stand; walk; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee is occasionally required to sit. The employee must frequently lift and/or move up to 75 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
The employee is regularly exposed to moving mechanical parts and outside weather conditions. The employee is occasionally exposed to high, precarious places and fumes or airborne particles.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
Required travel up to 60%.
This position is considered a safety sensitive position.
The Job description is subject to change by the employer as the needs of the employer and requirements of the job change.
EEO/AA
Auto-ApplyCustomer Service Representative
Customer service advisor job in Amarillo, TX
Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology.
The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. The primary function of this role is to obtain the release of vehicles that are located at body shops and/or other locations including residences. In addition to other office support functions as needed. The CSR is the face of the Company as they are often the first interaction our customers have with Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. Understanding client needs and offering solutions and support. Position may expand to include Chat and Email Customer Support. Answer and place calls in a professional manner. Measured on call quality -- (Knowledge, level of professionalism, time to place follow-up calls) Focus on a call resolution& use company resources to gather information and offer solutions to meet customer needs. Other duties as assigned.
Required Skills and Experience:
One year of office support experience in a customer service role preferred
High School diploma
Excellent customer service skills and attitude
Excellent written and verbal skills
Proficient with office equipment
Attention to detail
Problem-solving
Computer proficiency - MS Suite
Typing speed 45WPM
Professional appearance
Ability to multi-task in a fast-paced environment
Bilingual skills a plus
Occasional overtime as needed
Pay $16.04 - $18.07 per hour
Benefits Summary:
· Medical/Dental/Vision
· 401k plus a company match
· ESPP - Employee Stock Purchase Plan
· EAP - Employee Assistance Program (no cost to you)
· Vacation & Sick pay
· Paid Company Holidays
· Life and AD&D Insurance
· Discounts
Along with many other employee benefits.
At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully.
E-Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:
E-verify Participation
Right to Work
Auto-ApplyRetail Customer Sales & Service Representatives: Entry Level - PAID TRAINING - Grow into Management
Customer service advisor job in Amarillo, TX
LDP Entertainment Solutions is a high energy promotional marketing firm in the Amarillo, TX area. We specialize in retail brand management and client acquisition. All representatives are cross trained in marketing and sales through events, promotions, product launches and demonstrations. LDP Entertainment Solutions's focus is to grow the territory and promote representatives from within to aid in the territory management and training of future business partners.
Job Description
** NO DOOR TO DOOR, NO BUSINESS TO BUSINESS AND NO TELEMARKETING**
The Power of More
Join a community of trailblazers who are changing the way people live. Take advantage of a stellar training program that will propel your career forward in record time. Connect with a tight-knit network of men and women who are just as passionate about the environment as they are about reaching -- and surpassing -- their career goals.
When you join the Power team at LDP Entertainment Solutions -- more than 1,300 strong and growing -- you'll experience a shared dedication to a greater goal, and an opportunity to be part of a future-focused team of innovative leaders as we expand nationwide. Most important, you'll have the opportunity to earn three times more than the average sales representative in other industries.
You won't have to cold call a single person. You will be trained to give a 20-year proven customer service and sales presentation to pre-qualified leads that are actually looking for the products we sell. If you have a passion for customer service and sales, the drive to succeed, the skills to communicate and the desire to win, welcome home.
It's decision time. So decide to earn more, give more, and grow more.
Retail Customer Service and Retail Sales Representatives:
A full-time W-2 inside sales position, your role will be to develop relationships with pre-qualified prospective and existing customers.
Prior to your first interaction with prospective customers, 75% of the legwork has been done for you. We have a very rigorous pre-qualification process that ensures we are putting our sales reps in the best possible position to succeed.
Your only focus has to be on your career. We only ask you to learn our primary product lines, stay true to your training and deliver a proven sales presentation to consumers that truly need what you offer.
Primary job responsibilities include:
Delivery of interactive customer service and sales presentations on electronics and entertainment services to decision makers.
Participation in ongoing customer service and sales training and coaching camps on a weekly basis.
Team building and mentorship
Strategic presentation development
Business and management development
Qualifications
Highly developed interpersonal, organizational and communication skills
Ability to speak publicly with confidence and poise
Strong sense of ambition, self-motivation and self-discipline
Ability to work both independently and in a team setting
Naturally outgoing and articulate individual who thrives in social settings
Previous sales experience preferred
BA/BS preferred
Salary and Benefits:
Monthly opportunities for performance-based non-monetary rewards, such as luxury vacations, high-end electronics, gift cards and tickets to concerts and sporting events
Insurance plans and paid vacation days available after 90 Days
Access to paid training classes to develop your professional skill sets
A dynamic social program filled with can't miss events, parties, and activities, including an annual bonus in the form of a company trip to a Mexico, Jamaica or Puerto Rico each November for you and a significant other.
Apply here or on our website!
*********************************
Additional Information
All your information will be kept confidential according to EEO guidelines.
Food Customer Service Specialist
Customer service advisor job in Amarillo, TX
Food Customer Service SpecialistLocation: BSA HOSPITAL - 99522001Workdays/shifts: Afternoon/evenings - varying days. More details will be provided during the interview process. Employment Type: Full-time Pay Range: $15. 00 per hour - $16. 24 per hour Working with Sodexo is more than a job; it's a chance to be part of something greater because we believe our everyday actions have a big impact.
You belong in a company that allows you to act with purpose and thrive in your own way.
What You'll Do: As a Food Customer Service Specialist at Sodexo, you are a warm-welcomer and experience ambassador.
Your dedication to customer service brings a smile and makes a meaningful impact on others.
Responsibilities include:May work in either food or facilities operation.
Handle customer service interactions through either face-to-face, email or telephone communications.
May also be required to record and document various client interactions for management follow-up.
Attends work and shows for scheduled shift on time with satisfactory regularity Other duties may be assigned and can differ among accounts, depending on business necessities and client requirements.
What You Bring:Successful candidates will be team-oriented, adaptable, reliable, and nurturers of a healthy/safe working environment for all.
0 - 2 years of related experience Link to full Job description What We Offer: Flexible and supportive work environment, so you can be home for life's important moments.
Access to ongoing training/development and advancement opportunities to turn your job into a career Full array of benefits that support you and your family's wellbeing, including paid time off, holidays, medical, dental, vision, tuition reimbursement, 401k, discount programs, and more.
In addition to Sodexo's standard, some locations may offer additional site-specific benefits, including free "shift" meals (and/or allowances/per diems), uniforms, safety shoes, public transportation support and/or parking.
Link to benefits summary Overall, Sodexo strives to offer comprehensive summaries of our benefits packages and detailed descriptions of the positions candidates are applying for.
However, due to the contractual nature of our business, some job duties and employee benefits may vary based on the unit/work location.
We encourage you to discuss any questions about Sodexo's benefit offerings during the interview process.
Who we are: At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all.
We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate.
Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike.
We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.
Our company values you for you; you will be treated fairly and with respect, and you can be yourself.
You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work.
This is why we embrace culture and belonging as core values, fostering an environment where all employees are valued and respected.
We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
Should you need assistance with the online application process, please complete this form.
Service Advisor
Customer service advisor job in Amarillo, TX
Founded in 2010, Fun Town RV (FTRV) has grown into Texas's largest RV chain, operating 36 locations and planning to expand. We provide excellent customer service and offer top RV brands for less, backed by a rigorous 100+ point inspection process on every RV we sell. At Fun Town RV, we prioritize hiring candidates who are honest, accountable, positive, and passionate about exceeding expectations. If you're seeking a dynamic career with growth potential and competitive earning opportunities, we encourage you to apply!
Overview:
The Service Advisor acts as the primary point of contact for customers in the service department, ensuring a seamless and positive experience throughout the repair and maintenance process. This role involves coordinating between customers and service technicians, accurately documenting service requests, and providing clear communication about timelines, costs, and service recommendations. The Service Advisor is essential to delivering exceptional customer service and contributing to the overall success of the dealership's service operations.
Key Responsibilities:
Customer Interaction:
Greet customers promptly and professionally, ensuring a welcoming experience.
Listen to customer concerns, document service requests, and provide expert advice on necessary repairs and maintenance.
Maintain clear and consistent communication with customers regarding the status of their vehicles, estimated completion times, and costs.
Service Coordination:
Create and manage repair orders, ensuring all customer concerns and technician notes are accurately recorded.
Work closely with service technicians to ensure repairs are completed efficiently and meet quality standards.
Coordinate warranty work and liaise with manufacturers for authorization as needed.
Sales and Upselling:
Provide customers with detailed estimates for recommended services and repairs.
Educate customers on the benefits of additional services, maintenance plans, or upgrades.
Promote service specials and dealership programs to enhance customer value.
Customer Satisfaction:
Ensure a high level of customer satisfaction by addressing concerns promptly and professionally.
Follow up with customers post-service to ensure their needs were met and gather feedback for continuous improvement.
Administrative Duties:
Maintain accurate records of customer interactions, repair orders, and service history.
Process payments and ensure proper documentation for completed jobs.
Monitor service schedules to ensure efficient workflow and timely completion of jobs.
Qualifications:
High school diploma or equivalent (required); post-secondary education or technical training (preferred).
1-2 years of experience in a service advisor or customer-facing role, preferably in the RV, automotive, or related industry.
Familiarity with RV systems, parts, and maintenance is a plus.
Strong communication and interpersonal skills.
Ability to multitask and prioritize in a fast-paced environment.
Proficiency in using service management software and basic computer applications.
Customer-focused mindset with problem-solving abilities.
Physical requirements:
Prolonged periods of sitting at a desk and working on a computer or phone.
Frequent walking within the service department and lot to communicate with technicians and inspect units.
Occasional standing for extended periods while assisting customers or reviewing units.
Must be able to lift up to 15 pounds occasionally (e.g., files, small parts, office supplies).
Ability to work in an environment with moderate noise and exposure to outdoor conditions while moving between customer service areas and the service lot.
Benefits:
Competitive salary based on experience.
Health, dental, and vision insurance.
Christmas Savings Plan
401(k) with company match.
Paid time off and holidays.
Join Our Growing Team!
At Fun Town RV, we value our employees and provide opportunities for career advancement in an exciting, fast-growing industry. If you're ready to be part of a company that values hard work and dedication, apply today!
Fun Town RV is an Equal Opportunity Employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, or disability status. Applicants must be authorized to work in the U.S. Drug screening, driving record, and background checks may be conducted prior to and during employment. Content of this ad and fulfillment of offers is sole responsibility of Fun Town RV.
Auto-ApplyCustomer Service Specialist- Luxury Portrait Studio
Customer service advisor job in Amarillo, TX
We are looking for a motivated and enthusiastic Customer Service Specialist to join our team! As a Customer Service Specialist, you will be responsible for providing support to our customers, resolving customer complaints, and providing a positive and top-quality customer experience.
Schedule
Monday - Friday 9am - 5pm and occasional weekends as needed
Responsibilities
Providing customer support via telephone, e-mail, voice chat or in-person
Informing customers about products and services
Responding to customer questions
Resolving customer complaints
Suggesting solutions for common problems
Preparing documents and reports
Updating customer database
Training new customer service agents
Collaborating with the management team
Improving overall customer satisfaction
Qualifications
Minimum of a High School Diploma
Minimum of 5 years of experience in customer service
Strong computer skills
Superb verbal and written communication skills
Strong interpersonal skills
Excellent customer service skills
Ability to build relationships with clients
Strong persuasion skills
Excellent multi-tasking skills
Ability to work with others
Excellent problem-solving skills
Ability to prioritize tasks
Ability to work under pressure
Ability to work in a fast-paced environment
Flexibility to work shifts
Ability to meet deadlines
Job Types
Full Time, Permanent
Salary
$12 - $15 per hour
Davy Knapp Photography has been in business 22 years creating centerpiece portraits for busy families so their family's love and connection can stand out in a world of distraction.
CSR
Customer service advisor job in Dumas, TX
Make pizzas, take orders, cleaning.
Qualifications
Must be 16 years or older.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Relief Customer Service Representative Driver
Customer service advisor job in Amarillo, TX
The Relief Customer Service Representative builds solid, positive working relationships with customers and is highly motivated to exceed their expectations and requirements. Vestis operates in a very competitive environment and successful Relief CSR must be able to balance exceptional customer service with meeting and exceeding individual sales growth goals. As advocates for the organization, Relief CSRs strive to generate goodwill and loyalty for the organization while performing their work in a professional manner at all times.
--Responsibilities/Essential Functions:
Safely operate a company step van in designated area to provide products and service to a variety of clients. Verify daily preventative maintenance of vehicle and maintain proper operator documentation; Manage daily route independently to ensure accurate and timely delivery of product; Loads/unloads product per company policies, procedures, and guidelines; Review invoices daily for complete and accurate information and make corrections as needed; Meet sales goals and promotes overall route growth to enhance profitability; Develop leads/prospects, calls on prospective customers to solicit business, prepare service agreements, and install new accounts. Assists the sales organization with the procurement of additional new business; Possess a strong understanding of services, policies, and pricing methods and can clearly communicate these to customers; Monitor customer feedback and handle customer issues in a prompt and courteous manner; Take responsibility for your personal safety and watch out for the safety of others. Use safe precautions, proper tools, and equipment, and adhere to all safe work practices and policies; Perform other duties as required or assigned which are reasonably within the scope of the activities enumerated above.
--Knowledge/Skills/Abilities:
Must be a minimum of 21 years of age, have a valid driver's license, and excellent driving record; Customer service experience with a wide variety of consistent customer contact; Strong math and basic computer skills; Demonstrated experience selling services/products and generating new business preferred; Excellent customer service and verbal communication skills required; Ability to work independently, exercise sound judgment, and think quickly to identify/solve customer concerns.
--Working Environment/Safety Requirements:
Working Conditions Exposure to adverse and varying weather conditions which may include extreme hot/cold temperatures depending on geographical location. Fast-paced environment sometimes requiring irregular and long hours. Physical Requirements Must be able to routinely lift and maneuver a minimum of 25 lbs. and load/unload product from truck without assistance. Must be able to occasionally lift and maneuver 50+ lbs. This position requires bending, squatting, climbing, and reaching.
--Education:
High school degree or equivalent
--License Requirements/ Certifications:
Valid Driver's License
Location: Amarillo, TX
Virtual Insurance Customer Service Representative- NO COLD CALLS / Work from Home
Customer service advisor job in Amarillo, TX
Why Choose Meron Financial Agency?
Are you a top performer but not being paid like one? Or maybe you are paid well but sacrificing time with your loved ones? At Meron Financial Agency, we believe you shouldn't have to choose between financial success and personal freedom. We're a leading firm committed to empowering individuals and businesses to achieve their financial goals. With a client-centric approach, cutting-edge technology, and a supportive team environment, we offer the tools and opportunities you need to thrive.
We are looking for passionate, driven individuals who want to make a meaningful impact on people's lives as financial consultants.
Whether you're starting your career or looking for a new challenge, we provide the platform for you to succeed while enjoying work-life balance. If you're ready to step into a rewarding career, we'd love to have a conversation about how your skills can contribute to our team.
Qualifications:
Must reside in the US
Must be a US citizen or legal/permanent resident
Compensation Structure:
Commission-Only with no ceiling to your earning potential
Average agents earn $800 - $1,200 per policy starting out
Part-time agents can earn $50,000+ in the first year
Full-time agents have the potential to make $80,000 - $300,000+ in their first year
Agency Owners can generate system-driven income of $200K - $500K+ annually
Plus, with our streamlined lead generation system, there's NO COLD CALLING. You'll only be contacting individuals who have already requested information.
What Makes Us Different:
No Cold Calling - We Provide the Leads
Agency Ownership Program
Leadership Development
Fully-Expense Paid Trips
Work-Life Balance
One-on-One Mentorship
Cutting-Edge Technology
Partnerships with 60+ A+ Rated Insurance Companies (Foresters, Mutual of Omaha, Transamerica, Americo, and more)
Bonuses (Producer Bonus, Capital Bonus, and more)
Passive Income Opportunities
Relationships Matter - People Come First
Ready for your next career move?
Inbound Customer Service Rep
Customer service advisor job in Amarillo, TX
At Kelly Services, we work with the best. Our clients include 99 of the Fortune 100TM companies, and more than 70,000 hiring managers rely on Kelly annually to access the best talent to drive their business forward. If you only make one career connection today, connect with Kelly.
Job Description
As a Customer Service Representative placed, you will respond to customer telephone inquiries within a call center environment. Our client's fast-paced, team-oriented environment is the perfect place to take your customer service career to the next level.
Additional Responsibilities Include:
CSR will take inbound calls and assist members, member representatives, agent brokers, providers, health plan employees, ship employees and clients.
Research caller's inquiries using internal knowledge database, client website, routes and escalation process to resolve concerns.
Educate the caller of all necessary information and alternatives to promote one call resolution.
Job Requirements:
HS diploma or GED
Bilinugal in Spanish
Any customer service experience
Medical terminology is a plus
Data entry and/or typing experience
Additional Information
Instructions :Please call 715-446-1755 for more information on how to apply!
Why Kelly?
As a Kelly Services candidate you will have access to numerous perks, including:
Exposure to a variety of career opportunities as a result of our expansive network of client companies
Career guides, information and tools to help you successfully position yourself throughout every stage of your career
Access to more than 3,000 online training courses through our Kelly Learning Center
Group-rate insurance options available immediately upon hire*
Weekly pay and service bonus plans
Customer Service Representative
Customer service advisor job in Amarillo, TX
Under the direct supervision, this position assists utility customers over the telephone, in person, by fax, and electronically by email while following departmental policies and procedures. Provides assistance in any and/or all aspects of starting, maintaining and closing utility accounts using applicable software including Hansen Information Technologies, Hummingbird Document Management, and Waypoint Electronic Billing.
Physical Demands
Requires considerable sitting and walking with occasional lifting of file drawers up to 10 lbs.
Required Qualifications
Requires a high school diploma or its equivalent. One to three year of administrative experience including public contact and basic office operation is required. Must have typing skills, 30wpm is preferred. Bilingual (English/Spanish) is a plus.
Customer Service Representative - State Farm Agent Team Member
Customer service advisor job in Amarillo, TX
Job DescriptionBenefits:
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
ABOUT OUR AGENCY:
Our agency has proudly served the Amarillo, TX community since 2013, backed by over two decades of experience with State Farm in various roles. Im a West Texas native and graduate of Wayland Baptist University with a B.S. in Business Management, as well as a proud mom of two and a big sports fan.
Together, my team and I bring more than 45 years of combined State Farm experience. We are an Amarillo BBB Accredited Business and have earned prestigious State Farm recognitions, including Honor Club and Chairmans Circle.
We operate in a fast-paced, high-energy, and competitive environmentbut were also a tight-knit group that knows how to have fun. Im passionate about developing talent, and I dedicate time to mentoring and coaching my team to succeed. If you're a motivated professional with a passion for helping others and you're ready to grow your career, wed love to hear from you.
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Jamie Smith - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
Customer Service Representative - State Farm Agent Team Member
Customer service advisor job in Amarillo, TX
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities:
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
As an Agent Team Member, you will receive...
Simple IRA
Hourly pay plus commission/bonus
Health benefits
Paid time off (vacation and personal/sick days)
Flexible hours
Growth potential/Opportunity for advancement within my agency
Requirements:
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal and listening
People-oriented
Detail oriented
Proactive in problem solving
Able to learn computer functions
Ability to work in a team environment
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
Relief Customer Service Representative Driver
Customer service advisor job in Amarillo, TX
The Relief Customer Service Representative builds solid, positive working relationships with customers and is highly motivated to exceed their expectations and requirements. Vestis operates in a very competitive environment and successful Relief CSR must be able to balance exceptional customer service with meeting and exceeding individual sales growth goals. As advocates for the organization, Relief CSRs strive to generate goodwill and loyalty for the organization while performing their work in a professional manner at all times.
--Responsibilities/Essential Functions:
Safely operate a company step van in designated area to provide products and service to a variety of clients. Verify daily preventative maintenance of vehicle and maintain proper operator documentation; Manage daily route independently to ensure accurate and timely delivery of product; Loads/unloads product per company policies, procedures, and guidelines; Review invoices daily for complete and accurate information and make corrections as needed; Meet sales goals and promotes overall route growth to enhance profitability; Develop leads/prospects, calls on prospective customers to solicit business, prepare service agreements, and install new accounts. Assists the sales organization with the procurement of additional new business; Possess a strong understanding of services, policies, and pricing methods and can clearly communicate these to customers; Monitor customer feedback and handle customer issues in a prompt and courteous manner; Take responsibility for your personal safety and watch out for the safety of others. Use safe precautions, proper tools, and equipment, and adhere to all safe work practices and policies; Perform other duties as required or assigned which are reasonably within the scope of the activities enumerated above.
--Knowledge/Skills/Abilities:
Must be a minimum of 21 years of age, have a valid driver's license, and excellent driving record; Customer service experience with a wide variety of consistent customer contact; Strong math and basic computer skills; Demonstrated experience selling services/products and generating new business preferred; Excellent customer service and verbal communication skills required; Ability to work independently, exercise sound judgment, and think quickly to identify/solve customer concerns.
--Working Environment/Safety Requirements:
Working Conditions Exposure to adverse and varying weather conditions which may include extreme hot/cold temperatures depending on geographical location. Fast-paced environment sometimes requiring irregular and long hours. Physical Requirements Must be able to routinely lift and maneuver a minimum of 25 lbs. and load/unload product from truck without assistance. Must be able to occasionally lift and maneuver 50+ lbs. This position requires bending, squatting, climbing, and reaching.
--Education:
High school degree or equivalent
--License Requirements/ Certifications:
Valid Driver's License
Location: Amarillo, TX
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
Customer Service Representative
Customer service advisor job in Amarillo, TX
Job Description
Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. Insurance experience not required we will train the right person with the right skill set.
We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.
Responsibilities include but not limited to:
Establish customer relationships and follow up with customers, as needed
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
Use a customer-focused, needs-based review process to educate customers about insurance options
Maintain a strong work ethic with a total commitment to success each and every day
As an Agent Team Member, you will receive...
Hourly Pay
Benefits after three months of employment
Valuable experience
Growth potential/Opportunity for advancement within my office
Requirements:
Bilingual English/Spanish highly preferred!
Excellent interpersonal skills
Excellent communication skills - written, verbal and listening
People-oriented
Organizational skills
Self-motivated
Detail oriented
Proactive in problem solving
Dedicated to customer service
Able to learn computer functions
Pride in getting work done accurately and timely
Ability to work in a team environment
Ability to multi-task
Provide timely and thorough activity reports to agent
Property & Casualty license (must be able to obtain)
Life and Health license (must be able to obtain)
Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education
If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
Service Receptionist
Customer service advisor job in Amarillo, TX
McGavock Auto Group is a fast-growing leader in automotive retail and we are looking to add a qualified Service Receptionist for McGavock Nissan of Amarillo. McGavock Auto Group is a company that offers a team environment, great benefits and ongoing training and support for its associates. If you are in alignment with our values of integrity, transparency, professionalism and teamwork- now might be the time for you to accelerate your career as part of the best company in automotive retail. Apply today or refer a qualified friend.
In addition to competitive pay, we offer our associates the following benefits:
Job training and career advancement opportunities
Health, Dental and Vision Insurance
Paid Time-off
Employee vehicle purchase program
Performance / longevity bonuses
Receives callers and visitors at the establishment, determines nature of business, and directs callers and visitors to correct destination. Provides general administrative and clerical support.
Job Roles:
Responsible for answering and placing telephone calls, operating company switchboard and notifying appropriate parties of arriving calls, customers or visitors
Provides entry level administrative support including but not limited to typing, filing, copying and coordinating calendars
Greets customers, vendors, job applicants and other visitors in a courteous, friendly and timely manner
Sorts and routes mail, correspondence, packages, and messages for timely delivery to appropriate party
Directs issues or problems to appropriate party for resolutions
Coordinates meetings and organizes catering
Performs other duties as assigned
Qualifications
Role Specific Knowledge:
Ability to read, write and perform simple math
Entry level, no experience required
Minimal computer skills necessary to complete tasks
Knowledge of phone systems and phone etiquette
Ability to follow written and verbal directives and work with people of all levels
Good communication skills
Good attention to detail
Responsible with good initiative
Education, Licensure, and Experience:
Completion of a High School diploma
Minimum of 0-2 years of experience in clerical administration which includes experience in phone/professional etiquette.
Job Type: Full-time must be willing to rotate Saturday's
*All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment*
If you are in alignment with our values of integrity, transparency, professionalism and teamwork- now might be the time for you to accelerate your career as part of the best company in automotive retail. Apply today or refer a qualified friend.
McGavock Auto Group is an Equal Employment Opportunity employer.
Auto-ApplyCustomer Service Representative - State Farm Agent Team Member
Customer service advisor job in Borger, TX
Job DescriptionBenefits:
Hiring bonus
401(k)
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
Position Overview
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Requirements
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal and listening
People-oriented
Detail oriented
Proactive in problem solving
Able to learn computer functions
Ability to work in a team environment
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.