Customer service advisor jobs in Amarillo, TX - 230 jobs
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Customer Service Advisor
Ama Techtel 3.4
Customer service advisor job in Amarillo, TX
AMA TechTel is a rapidly growing telecommunications company and we have immediate openings for dynamic individuals in our CustomerService department as a CustomerServiceAdvisor.
CustomerServiceAdvisors
have the overall responsibility of delivering outstanding customer support to our rapidly growing customer base.
CustomerServiceAdvisor Job Responsibilities
Handle inbound sales, customerservice, billing and repair issues.
Have a thorough understanding of all products offered to ensure that you are comfortable and confident with any issues that arise to help customers.
Monitor ACD queues and manage talk times to ensure prompt, efficient service to customers.
Follow guidelines set up for proper call handling processes and procedures.
Achieve quality metrics through Quality Assurance guidelines.
Make outbound calls to customers to help gather information as necessary to resolve issues.
Sell residential product offerings to inbound callers while following correct sales procedures.
All other duties as assigned.
Requirements
Candidates must be a proven customer support professional with at least two years of call center experience.
Must also possess a high level of energy and motivation.
Ability to thrive in a fast paced environment and respond accordingly to high priority situations is essential.
Telecommunications experience is a plus.
Must have a high school diploma.
Spanish speaking preferred
Benefits
We offer a compensation plan including excellent benefits with 401K, health insurance, and a competitive starting salary.
$29k-34k yearly est. 60d+ ago
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Call Center Customer Care Advisor I - P/T
Firstbank Southwest 4.6
Customer service advisor job in Amarillo, TX
Job Summary: Responsible for answering incoming customer calls and assists with various customer inquiries related to deposit accounts, loans, or other financial products/services.
Education/Experience: A minimum of the following education/experience is required:
High School Diploma/GED and 3 years' experience in banking; OR
Associate Degree and 1 years' of experience in banking.
Customerservice experience is preferred, but not required.
Bilingual in Spanish, preferred.
Ability to work M-F, 1 pm - 6 pm, rotating Saturday's 9 am - 12 pm
Job Specific Responsibilities:
Handles incoming customer calls and provides accurate information.
Ensures satisfactory resolution to inquiries and requests in a timely manner.
Displays knowledge and proficiency in explaining processes and timelines associated to inquiries; sets and communicates expectations for inquiries requiring further action.
Minimizes customer hold times and transfers.
Strictly adheres to customer verification procedures to validate/verify the identity of customers prior to releasing information and/or assisting with inquiries or requests.
Listens to and resolves customer complaints. If needed, escalates to appropriate Bank staff.
Assists customers with card disputes, fraudulent activity, and stop payment processes.
Orders checks and ATM/Debit cards.
Assists customers with account transfers.
Maintains and displays knowledge of all Bank products, services, processes, and policies.
Analyzes customer information to identify opportunities for growth and expansion of services. Identifies cross-selling and referral opportunities.
Displays knowledge and proficiency in explaining, selling, and administering products.
Understands required documents to open consumer and business accounts.
Maintains knowledge of consumer and business ownership types.
Maintains and displays knowledge of marketing campaigns and actively promotes.
Develops and maintains positive long-term relationships with customers.
Maintains a current knowledge and consistent compliance with Bank Secrecy Act (BSA) requirements (knowledge of the CIP and Beneficial Ownership process).
Maintains current knowledge and consistent compliance with other banking Regulations and bank policies and procedures related to the position.
Other duties as assigned.
Required Technical Knowledge:
General computer skills
Microsoft Office, specifically Word and Excel
Expectations of an Employee:
Treat all customers and fellow employees with respect
Exceed customer expectations
Meet customer needs
Conduct interactions with honest, ethical, and strong moral principles
Perform at the highest level
Take responsibility for actions
Do what is expected
Lead by example
Work as a team
Efficiently share information in a collaborating and proactive manner
Pay attention to detail
Solve problems
Make sound decisions
Manage time effectively
Prioritize effectively
Perform multiple tasks simultaneously
Show up for work and be on time
Comply with all laws and regulations
Complete all required training
Supervisory Responsibilities: None
Amount of Travel: None
Physical Requirements:
May need to sit for long periods of time
Sustained visual concentration while working at the computer
Typing on a keyboard for long periods of time
Handle high stress environment
Benefits Include:
Medical, Rx, Dental, and Vision insurance
HSA, FSA, and Limited FSA
Employer paid and voluntary Life Insurance/AD&D
Short-Term Disability
Long-Term Disability
Accident/Hospital Indemnity/Critical Illness voluntary plans
Identify Theft Protection
401k with employer match
Vacation, Sick Leave, and Holiday pay
Tuition Reimbursement
Gym membership discounts
Annual payrate increases
Incentive based bonuses
It is the policy of FirstBank Southwest to provide equal opportunity employment (EOE) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, FirstBank Southwest will provide reasonable accommodations for qualified individuals with disabilities. FirstBank Southwest is an affirmative action employer.
$30k-33k yearly est. 20d ago
Airport Customer Service Agent
GAT 3.8
Customer service advisor job in Amarillo, TX
As a customerservice agent you are the first impression of a passengers airport experience. CustomerService positions encompass checking in and ticketing passengers, escorting passengers to and from aircraft, and resolving customer complaints. Proficient use of a computer is needed as well as EXCELLENT customer assistance to passengers. This position requires working in a fast paced environment with time constraints to meet published departure goals. A professional and positive image must be consistently displayed by the employee.
Responsibilities:
Able to greet and assist all customers in a prompt, friendly, and courteous manner over the phone and in person.
Must be able to announce both incoming and outbound flights.
Handle credit cards, and personal check transactions with accuracy and properly account for all collections and conduct the appropriate airline close out procedures.
Accept and process checked baggage weighing up to 100 lbs. and placed on conveyor belts.
Agents are also required to operate jetways to place them in position prior to aircraft arrival and lifting, opening, closing, and securing aircraft doors.
Use airline computer systems to provide flight arrival and departure information, ticketing and flight boarding documents, lost or damaged baggage documentation, and cargo tracking information.
Able to stand and work in one location for up to four hours at a time.
You may be responsible for escorting unaccompanied minors and disabled passengers throughout the airport.
Work independently without direct supervision.
Requirements:
Must be at least 18 years of age
Must have a high school diploma, GED, or equivalent work experience, and a high degree of attention to detail.
Ability to read, speak, and understand the English language.
Ability to stand for long periods of time
Must possess good communication skills and a friendly, outgoing personality in person and via telephone.
Possess entry-level computer skills
Occasionally lift bags or items weighing between 50 and 70 pounds
Pass an extensive post offer pre-employment background check, including fingerprinting and a criminal history record check required by federal law
Must be able to work nights, weekends, and holidays
$26k-33k yearly est. 14d ago
Customer Service
U.S. Cleaners
Customer service advisor job in Amarillo, TX
Job DescriptionSalary:
Business is booming!!
Looking for smiling faces to offer excellent customerservice and assist with garment handling before and after the garments are cleaned and pressed.
Duties include, but are not limited to, greeting customers, handling drop-offs and pickups, creating invoices for incoming orders, and keeping your work space clean on a daily basis. If you have a great attitude and want to be a part of our business, we encourage you to apply. We are family owned and operated business and our employees are like family! We are hiring for both part time and full time! You can apply here, on our website at **************************** in person at any of our locations.
$27k-49k yearly est. 19d ago
Client Services Specialist
First Financial Group of America 3.7
Customer service advisor job in Amarillo, TX
The Client Services Specialist is responsible for marketing and sales, enrollment facilitation and administrative duties including preparing spreadsheets and marketing materials, preparing memorandum, emails and other communications in support of the regional sales manager and the West Texas sales team. Additionally, from time to time they will source, develop, soft sell, promote, market and administer insurance products and administrative services of FFGA. The CSS collaborates with internal and external clients to facilitate billing, bill reconciliation, and generate payroll reports, as well as develop client relationships and the company's benefit & CRM system. This position will work with school districts in the K-12 market assisting the sales team with providing product options in core and voluntary benefits.
Qualifications
* Must have Group One Life and Health License or be able to obtain in 90 days.
* 2 years proven track record in customerservice.
* 2 years of Administrative Assistant experience.
* Willing to travel 40% of the time in and out of assigned territory with overnight stays.
* Strong customerservice skills and a proven track record of handling sensitive client information.
* Must have proven oral & written communication, as well as presentation skills through work.
* Must have strong knowledge and work experience using Excel, Word & Outlook.
* High school diploma required or equivalency required (GED).
Preferred Qualifications
* 2 years experience working with benefits (medical, dental, vision, prescription drug service and retirement plans).
* Bachelor's Degree from an accredited university.
* Knowledge of general benefit plan terminology highly preferred.
* Knowledge of the K-12 market benefits highly preferred.
Must be able to obtain and maintain security clearances and successfully complete a thorough background check.
EQUAL OPPORTUNITY EMPLOYER
$48k-76k yearly est. 31d ago
Customer Relations Representative - State Farm Agent Team Member
Jamie Smith-State Farm Agent
Customer service advisor job in Amarillo, TX
Job DescriptionBenefits:
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
About our Agency:
Our agency has proudly served the Amarillo, TX community since 2013, backed by over two decades of experience with State Farm in various roles. Im a West Texas native and graduate of Wayland Baptist University with a B.S. in Business Management, as well as a proud mom of two and a big sports fan.
Together, my team and I bring more than 45 years of combined State Farm experience. We are an Amarillo BBB Accredited Business and have earned prestigious State Farm recognitions, including Honor Club and Chairmans Circle.
We operate in a fast-paced, high-energy, and competitive environmentbut were also a tight-knit group that knows how to have fun. Im passionate about developing talent, and I dedicate time to mentoring and coaching my team to succeed. If you're a motivated professional with a passion for helping others and you're ready to grow your career, wed love to hear from you.
Position Overview:
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities:
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Requirements:
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal and listening
People-oriented
Detail oriented
Proactive in problem solving
Able to learn computer functions
Ability to work in a team environment
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
$28k-37k yearly est. 22d ago
Customer Relations Representative - State Farm Agent Team Member
Rhonda Greathouse-State Farm Agent
Customer service advisor job in Amarillo, TX
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities:
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
As an Agent Team Member, you will receive...
Simple IRA
Salary plus commission/bonus
Health benefits
Paid time off (vacation and personal/sick days)
Flexible hours
Growth potential/Opportunity for advancement within my agency
Requirements:
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal and listening
People-oriented
Detail oriented
Proactive in problem solving
Able to learn computer functions
Ability to work in a team environment
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
$28k-37k yearly est. 21d ago
Customer Relations Representative - State Farm Agent Team Member
Russ Glaze-State Farm Agent
Customer service advisor job in Amarillo, TX
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
As an Agent Team Member, you will receive...
401K
Salary plus commission/bonus
Paid time off (vacation and personal/sick days)
Flexible hours
Growth potential/Opportunity for advancement within my agency
Hiring Bonus up to $
Requirements
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal and listening
People-oriented
Detail oriented
Proactive in problem solving
Able to learn computer functions
Ability to work in a team environment
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
$28k-37k yearly est. 14d ago
Part-Time Employee Experience Substitute
Texas ESC Region 16
Customer service advisor job in Amarillo, TX
Primary Purpose:
To support the Region 16 Education Service Center (ESC) by providing administrative assistance accurately and efficiently to ensure quality results in a professional and timely manner.
Qualifications:
Education/Certification
High School diploma or GED required
Skills
Two years job-related experience required
Required proficiency in Microsoft Office Suite, spelling, punctuation, and grammar
Skilled in general office procedures including answering telephone, filing, data entry, and maintaining an organized workspace
Must be service-oriented, a team player, self-motivated, and responsible to complete all assignments
Exhibits tact and relates well to people
Ability to handle multiple tasks under pressure with ease
Projects a positive, professional, organizational image through in-person and phone interaction with customers
Working Conditions:
Tools/Equipment Used: Standard office equipment including personal computer and peripherals
Posture: Must be physically able to tolerate prolonged sitting, frequent standing; occasional bending/stooping, pushing/pulling, twisting, and standing
Motion: Must be physically able to tolerate frequent standing and walking, repetitive hand motions, frequent keyboarding and use of mouse; occasional reaching, occasional driving
Lifting: Must be physically able to tolerate regular light lifting and carrying (less than 15 pounds); may require occasional heavy lifting and carrying (45 pounds or more)
Environment: Must be physically able to work inside; tolerate frequent districtwide travel and occasional statewide travel; regular exposure to noise
Mental Demands: Must be able to work with frequent interruptions; maintain emotional control under stress; work prolonged or irregular hours on occasion
Regular Attendance is an essential function
Major Responsibilities and Duties:
Provides front-desk and reception coverage on an as-needed/substitute basis when primary staff are absent, including routing calls, greeting visitors, and directing deliveries.
Performs related reception duties during coverage periods, such as managing Lost and Found entries, basic mailroom tasks, and postage/cash box support.
Performs general Administrative Assistant duties, including the handling of correspondence, answering telephones, accurately recording messages and service requests, and filing material in a retrievable system.
Prepares correspondence, reports, required forms, registrations, copying, printing, and mailings.
Assists in the completion of projects including binding, collating, addressing, and distributing final projects and reports.
Maintains files and records as assigned.
Proofreads communications for content, style, grammar, and spelling errors.
Conducts full New Hire Orientation and provides complete onboarding support when the Onboarding and Talent Development Specialist is absent.
Provides clerical HR support as directed, such as file conversions, faxes, and routine organizational chart or system updates.
Maintains professional relationships with clients and vendors.
Assists other Administrative Assistants as needed.
Maintains a functioning cell phone and is accessible through this phone as deemed appropriate by the service area director.
Reports for work ready to perform responsibilities.
Performs duties that directly and/or indirectly impact student performance in Region 16.
Maintains a professional level of confidentiality regarding all ESC matters.
Supports the mission, goals, and objectives of the ESC strategic plan.
Upholds and adheres to safety rules and policies of the ESC safety program.
Performs professional responsibilities as required by ESC policies, processes, and procedures.
Manages time, calendar, and job responsibilities to meet deadlines.
Meets proficiency levels of required technology skills as outlined by the supervisor.
Incorporates appropriate technology in daily work and exhibits continual growth in technologies as outlined by supervisor.
Performs other duties as assigned.
Supervisory Responsibilities:
Supervises and evaluates the performance of the following:
None
$18k-30k yearly est. 60d+ ago
Tdcjr: Service Advisor
Autoinc
Customer service advisor job in Amarillo, TX
Communicate with and assist customers with their vehicle needs and perform duties assigned to ensure the service on vehicles are completed efficiently and professionally.
Essential Functions
Greet customers in a timely, friendly and professional manner
Obtain current customer and vehicle data, make changes in dealership system as needed
Interview customers to determine the nature of customers concerns and needs
Perform vehicle walk-around with customer looking for additional sales opportunities
Thoroughly complete repair orders
Communicate with customers by phone to schedule appointments and relay vehicle status updates
Inspect repaired vehicles prior to delivery
Maintain Customer Satisfaction Index standards
Maintain individual performance standards
Keep work area clean and organized
Pre-Hire Requirements
Valid TX DL and acceptable driving record, acceptable background review and negative drug screen
Education and Experience Required
High school diploma or the equivalent
Basic math, reading and writing skills
Must be able to apply common sense understanding to carry out instruction furnished in written or oral diagrammatic form
Must be able to deal with problems involving several concrete variables in or from standardized situations
Strong mental aptitude
Strong verbal communication skills
Strong personal initiative
Ability to operate a standard transmission vehicle
Ability to use a computer and 10 key calculator
General Knowledge of vehicle mechanical operations
Ability to operate hand and power tools safely
Physical Requirements:
Frequent standing, walking, bending/stooping/squatting, grasping/gripping, writing/typing, driving/operating equipment and vision (beyond arms length), sitting, hearing, speaking
Occasionally climb stairs/ladders, lying down, push/pull, reach above shoulders, and lift/carry 1-75lbs.
Working Conditions
The employee will work indoors and outdoors in an auto shop environment.
Will be frequently rotating equipment, vehicles, elevators, lifts, tow-lines, etc.
Will be exposed to fumes, chemicals, solvents, caustics, etc.
Will be exposed to extreme temperatures.
While this list is intended to be an accurate reflection of the current job, this is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. The company reserves the right to revise the functions and duties of the job or to require that additional or different tasks be performed when circumstances change (i.e., emergencies, changes in personnel, work load, rush jobs, or technological developments). Be ready and willing to perform additional tasks or duties as needed or requested by management.
$38k-66k yearly est. 15d ago
Service Advisor
Street Toyota
Customer service advisor job in Amarillo, TX
Our bustling car dealership seeks a capable and organized automotive serviceadvisor who will work full-time to address customer concerns, develop cost estimates, and calculate cost savings for customers. Our ideal candidate will have excellent written and verbal communication skills and love greeting customers. We offer a fun dealership work environment, employment benefits, and ample opportunities to advance your automotive industry career. If this role sounds like a fit for you, start your application today!
Experience in Advising Automotive Service
$38k-66k yearly est. 23d ago
Service Advisor
Drury-Moss Collision Repair
Customer service advisor job in Amarillo, TX
Full-time Description
As part of the Open Road Collision group DBA Drury Moss Collision, we pride ourselves on delivering high-quality collision repair services with exceptional customer care. Our team is dedicated to restoring vehicles to pre-accident condition while making the repair process as smooth and stress-free as possible for our customers. We're currently seeking a motivated, detail-oriented individual to join our team as a ServiceAdvisor.
Key Responsibilities:
Act as the primary contact for customers and insurance companies throughout the repair process.
Review and verify estimates from insurance companies and our shop's estimating staff, ensuring accuracy and completeness.
Provide regular status updates to customers, maintaining clear and positive communication at every stage.
Submit estimates and necessary supplements to insurance companies for timely processing.
Oversee accounts receivable for assigned vehicles, ensuring accurate billing and collections.
Why Work With Us?
· Team-oriented culture
· I-CAR Gold Certified
· OEM Certified
· Streamlined workflow for increased earning potential
· Opportunities for professional growth and certification
· Competitive compensation and benefits (discussed upon interview)
· Commitment to safety, quality, and a positive work environment
Requirements
Demonstrated ability to work independently and as part of a collaborative team.
High attention to detail and a commitment to delivering top-quality workmanship.
Dependable, and customer-focused mindset.
Positive Attitude - Self-motivated and takes initiative to deliver exceptional service.
Outstanding CustomerService - A customer-first approach is essential.
Organizational Skills - Able to handle multiple tasks with strong attention to detail in a fast-paced environment with frequent interruptions.
Computer Skills - Strong computer proficiency, with experience in CCC One estimating and management software preferred but not required.
Team Player - Energetic personality and collaborative attitude, contributing to a supportive and positive work environment.
Must be 18 years or older to apply.
$38k-66k yearly est. 40d ago
Dealership Service Advisor
Street Volkswagen of Amarillo
Customer service advisor job in Amarillo, TX
Job DescriptionOur bustling car dealership seeks a capable and organized automotive serviceadvisor who will work full-time to address customer concerns, develop cost estimates, and calculate cost savings for customers. Our ideal candidate will have excellent written and verbal communication skills and loves greeting customers. We offer a fun dealership work environment, employment benefits, and ample opportunities to advance your automotive industry career. If this role sounds like a fit for you, start your application today!Compensation:
60000.00
Responsibilities:
Maintain the service department schedule and slot appointments for vehicle repairs
Relay relevant automotive technology and product knowledge to explain necessary repairs to customers scheduling service appointments
Resolve customer complaints and make follow-up calls to facilitate a positive service center experience
Draft and review service contract coverage, warranty protections, cost estimates, work orders, and other documents for necessary repairs by service technicians
Organize all automotive documents, repair orders, invoices, and maintenance records
Qualifications:
A high school diploma or GED is required
A valid, state-issued driver's license and clean driving record is required
Previous experience working as a service technician or in a service department a plus
Must have strong organizational, communications, and interpersonal skills
Exemplary Microsoft Office program and general computer skills are mandatory
About Company
Street Volkswagen of Amarillo is the only Volkswagen dealership in Amarillo. We are located at 8707 Pilgrim Drive, Amarillo, TX 79119, and are easily accessible from anywhere in the Amarillo or Texas Panhandle area. We are proud to be located in and serve the people of Amarillo as well as those in the surrounding communities of Plainview, Lubbock, Canyon, Dumas, Pampa, Dalhart, Borger, Hereford, West Texas, and even the Clovis and Tucumcari, New Mexico area. For more information about Street Volkswagen of Amarillo, visit us at ***************** We look forward to helping you find your next vehicle soon!
$38k-66k yearly est. 20d ago
Customer Service Representative - H
Amerivet 3.6
Customer service advisor job in Amarillo, TX
The Veterinary Client Service Representative (CSR) is the first point of contact for clients and plays a vital role in delivering exceptional customerservice. This position supports the medical team by managing client communications, scheduling appointments, processing payments, and ensuring a welcoming, organized front-desk experience in a fast-paced veterinary environment.
Key Responsibilities
Client Communication & Service
Greet clients and patients warmly in person and by phone
Schedule appointments, procedures, and follow-up visits
Answer questions regarding services, policies, and basic pet care (non-medical)
Handle client concerns with empathy, professionalism, and efficiency
Communicate clearly with veterinarians and technicians regarding client needs
Administrative & Front Desk Duties
Maintain accurate client and patient records in the practice management system
Process payments, invoices, estimates, and financial transactions
Manage incoming calls, emails, and messages
Handle check-ins, check-outs, and appointment flow
Maintain cleanliness and organization of the reception area
Hospital Support
Assist with patient intake and discharge instructions
Coordinate prescription refills and medical records requests
Support hospital workflow during busy periods
Adhere to hospital policies, safety protocols, and confidentiality standards
Qualifications
Required
High school diploma or equivalent
Strong customerservice and communication skills
Ability to multitask in a fast-paced environment
Basic computer proficiency and typing skills
Professional demeanor with a compassionate attitude toward pets and people
Preferred
Previous experience in a veterinary or medical office
Familiarity with veterinary practice management software
Experience handling emotional or difficult client situations
Skills & Competencies
Excellent interpersonal and communication skills
Strong organizational and time-management abilities
Team-oriented mindset
Attention to detail and accuracy
Ability to remain calm and professional under pressure
Work Environment & Physical Requirements
Fast-paced clinical setting
Ability to stand for extended periods
Occasional lifting of pets or supplies (with assistance as needed)
Exposure to animals, noise, and medical equipment
Benefits
Health, dental, and vision insurance
Paid time off and holidays
Employee pet care discounts
Opportunities for growth and development
At AmeriVet, we're committed to your growth, development, well-being, and success. We empower team members with the resources, support, and opportunities needed to thrive in their careers and make a lasting impact in our communities.
Here's what you can expect when you join our team:
Tailored development programs, mentorship, and career pathing to help you achieve your unique goals.
Competitive pay, performance bonuses, 401(k) matching, and student loan assistance to foster your financial well-being.
Health, dental, vision, life insurance, and mental health resources to support your overall well-being.
Generous paid time off and holidays, because your personal time matters.
A supportive, collaborative environment where everyone feels a sense of belonging.
Please note: Any Benefits listed above apply to full-time employees.
At AmeriVet, your unique skills and passion are celebrated, and every team member has the tools to thrive. Our people-focused approach is centered on helping you grow in your career while making a meaningful impact on the communities we serve.
$27k-34k yearly est. Auto-Apply 30d ago
Retail Customer Sales & Service Representatives: Entry Level - PAID TRAINING - Grow into Management
Ldp Entertainment Solutions
Customer service advisor job in Amarillo, TX
LDP Entertainment Solutions is a high energy promotional marketing firm in the Amarillo, TX area. We specialize in retail brand management and client acquisition. All representatives are cross trained in marketing and sales through events, promotions, product launches and demonstrations. LDP Entertainment Solutions's focus is to grow the territory and promote representatives from within to aid in the territory management and training of future business partners.
Job Description
** NO DOOR TO DOOR, NO BUSINESS TO BUSINESS AND NO TELEMARKETING**
The Power of More
Join a community of trailblazers who are changing the way people live. Take advantage of a stellar training program that will propel your career forward in record time. Connect with a tight-knit network of men and women who are just as passionate about the environment as they are about reaching -- and surpassing -- their career goals.
When you join the Power team at LDP Entertainment Solutions -- more than 1,300 strong and growing -- you'll experience a shared dedication to a greater goal, and an opportunity to be part of a future-focused team of innovative leaders as we expand nationwide. Most important, you'll have the opportunity to earn three times more than the average sales representative in other industries.
You won't have to cold call a single person. You will be trained to give a 20-year proven customerservice and sales presentation to pre-qualified leads that are actually looking for the products we sell. If you have a passion for customerservice and sales, the drive to succeed, the skills to communicate and the desire to win, welcome home.
It's decision time. So decide to earn more, give more, and grow more.
Retail CustomerService and Retail Sales Representatives:
A full-time W-2 inside sales position, your role will be to develop relationships with pre-qualified prospective and existing customers.
Prior to your first interaction with prospective customers, 75% of the legwork has been done for you. We have a very rigorous pre-qualification process that ensures we are putting our sales reps in the best possible position to succeed.
Your only focus has to be on your career. We only ask you to learn our primary product lines, stay true to your training and deliver a proven sales presentation to consumers that truly need what you offer.
Primary job responsibilities include:
Delivery of interactive customerservice and sales presentations on electronics and entertainment services to decision makers.
Participation in ongoing customerservice and sales training and coaching camps on a weekly basis.
Team building and mentorship
Strategic presentation development
Business and management development
Qualifications
Highly developed interpersonal, organizational and communication skills
Ability to speak publicly with confidence and poise
Strong sense of ambition, self-motivation and self-discipline
Ability to work both independently and in a team setting
Naturally outgoing and articulate individual who thrives in social settings
Previous sales experience preferred
BA/BS preferred
Salary and Benefits:
Monthly opportunities for performance-based non-monetary rewards, such as luxury vacations, high-end electronics, gift cards and tickets to concerts and sporting events
Insurance plans and paid vacation days available after 90 Days
Access to paid training classes to develop your professional skill sets
A dynamic social program filled with can't miss events, parties, and activities, including an annual bonus in the form of a company trip to a Mexico, Jamaica or Puerto Rico each November for you and a significant other.
Apply here or on our website!
*********************************
Additional Information
All your information will be kept confidential according to EEO guidelines.
$32k-45k yearly est. 2d ago
Customer Service
Chop Chop Rice
Customer service advisor job in Amarillo, TX
ObjectiveProvide exceptional customerservice. Greet all guests happily and enthusiastically. Make sure all orders are rung up correctly. Ensure that the guest is being properly directed. Qualifications
Customerservice minded, aggressive, professional employee.
Must have strong organization and multi tasking skills.
Must have extensive knowledge of the menu.
Must be teamwork oriented.
Responsibilities
Greet every guest as they come in, thank every guest as the leave
Take orders accurately, repeating all orders back to the guest.
Accountable for all monies in your assigned drawer.
Suggestively sell add-ons with every order.
Direct the guests after their transaction is complete.
Keep cashier area clean and organized at all times.
Stock straws, lids, napkins, and sugar packets.
Keep drink station wiped down
Keep counters clean at all times.
Compensation: $11.00 - $13.00 per hour
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
“Simple. Fresh. Fast.” is not just a marketing slogan - it's our promise. Whether you dine-in, carry out, or take delivery, we want to provide you with the best food, the best experience, and the best value in fast, casual, Japanese-inspired, Asian cuisine.
$11-13 hourly Auto-Apply 60d+ ago
Customer Service
Long John Silvers 3.8
Customer service advisor job in Amarillo, TX
Job Description
Build a strong
Foundation
both professionally and personally with a career at Long John Silvers! We're looking for people who love serving customers, have experience in the restaurant industry and who want to be a part of the largest restaurant company in the world! If you want to build a great career while providing fast, fun and friendly service to our customers, Long John Silvers is the perfect place to learn, grow and succeed!
We offer the following:
A commitment to promote from within
Training and mentorship programs
Reward and recognition culture
Competitive Pay
Flexible schedules- day, night and evening shifts
Free meal each shift
Career advancement and professional development opportunities
401K plan
The responsibilities of the team member will include:
Interaction with customers: receiving orders, processing sales and monies and managing customer issues.
Preparation of products.
Maintaining quality of product.
Monitoring all service equipment.
Uncompromising standards in maintaining a clean and safe work environment (per Labor Board and OSHA regulations and Company standards), Unloading, stocking and maintaining required inventory level.
Champions recognition and motivation efforts
Requirements
The ideal candidates must want to have fun serving great food to our customers!
Must be at least 16 years of age
Accessibility to dependable and reliable transportation
Excellent communication skills, management/leadership and organizational skills.
Physical dexterity required (the ability to move up to 50 lbs. from one area to another).
Attendance and Punctuality a must
Operating of cash register as needed and making change for other cashiers.
Basic Math skills
Complete training certification
Enthusiasm and willingness to learn
Team player
Commitment to customer satisfaction
Strong work ethic
$23k-29k yearly est. 13d ago
Service Advisor
Fun Town RV 4.2
Customer service advisor job in Amarillo, TX
Founded in 2010, Fun Town RV (FTRV) has grown into Texas's largest RV chain, operating 36 locations and planning to expand. We provide excellent customerservice and offer top RV brands for less, backed by a rigorous 100+ point inspection process on every RV we sell. At Fun Town RV, we prioritize hiring candidates who are honest, accountable, positive, and passionate about exceeding expectations. If you're seeking a dynamic career with growth potential and competitive earning opportunities, we encourage you to apply!
Overview:
The ServiceAdvisor acts as the primary point of contact for customers in the service department, ensuring a seamless and positive experience throughout the repair and maintenance process. This role involves coordinating between customers and service technicians, accurately documenting service requests, and providing clear communication about timelines, costs, and service recommendations. The ServiceAdvisor is essential to delivering exceptional customerservice and contributing to the overall success of the dealership's service operations.
Key Responsibilities:
Customer Interaction:
Greet customers promptly and professionally, ensuring a welcoming experience.
Listen to customer concerns, document service requests, and provide expert advice on necessary repairs and maintenance.
Maintain clear and consistent communication with customers regarding the status of their vehicles, estimated completion times, and costs.
Service Coordination:
Create and manage repair orders, ensuring all customer concerns and technician notes are accurately recorded.
Work closely with service technicians to ensure repairs are completed efficiently and meet quality standards.
Coordinate warranty work and liaise with manufacturers for authorization as needed.
Sales and Upselling:
Provide customers with detailed estimates for recommended services and repairs.
Educate customers on the benefits of additional services, maintenance plans, or upgrades.
Promote service specials and dealership programs to enhance customer value.
Customer Satisfaction:
Ensure a high level of customer satisfaction by addressing concerns promptly and professionally.
Follow up with customers post-service to ensure their needs were met and gather feedback for continuous improvement.
Administrative Duties:
Maintain accurate records of customer interactions, repair orders, and service history.
Process payments and ensure proper documentation for completed jobs.
Monitor service schedules to ensure efficient workflow and timely completion of jobs.
Qualifications:
High school diploma or equivalent (required); post-secondary education or technical training (preferred).
1-2 years of experience in a serviceadvisor or customer-facing role, preferably in the RV, automotive, or related industry.
Familiarity with RV systems, parts, and maintenance is a plus.
Strong communication and interpersonal skills.
Ability to multitask and prioritize in a fast-paced environment.
Proficiency in using service management software and basic computer applications.
Customer-focused mindset with problem-solving abilities.
Physical requirements:
Prolonged periods of sitting at a desk and working on a computer or phone.
Frequent walking within the service department and lot to communicate with technicians and inspect units.
Occasional standing for extended periods while assisting customers or reviewing units.
Must be able to lift up to 15 pounds occasionally (e.g., files, small parts, office supplies).
Ability to work in an environment with moderate noise and exposure to outdoor conditions while moving between customerservice areas and the service lot.
Benefits:
Competitive salary based on experience.
Health, dental, and vision insurance.
Christmas Savings Plan
401(k) with company match.
Paid time off and holidays.
Join Our Growing Team!
At Fun Town RV, we value our employees and provide opportunities for career advancement in an exciting, fast-growing industry. If you're ready to be part of a company that values hard work and dedication, apply today!
Fun Town RV is an Equal Opportunity Employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, or disability status. Applicants must be authorized to work in the U.S. Drug screening, driving record, and background checks may be conducted prior to and during employment. Content of this ad and fulfillment of offers is sole responsibility of Fun Town RV.
$35k-45k yearly est. Auto-Apply 60d+ ago
Service Advisor
Roberts Truck Center 3.8
Customer service advisor job in Amarillo, TX
The ServiceAdvisor will interview customers, run vehicle health reports, communicate symptoms with customer's vehicle(s), enter data into the business system with accuracy, and coordinate incoming repairs with the service supervisor, schedule service technicians on orders, invoice customer tickets, and keep customers informed about status repairs.
HLAs HIGH LEVERAGE ACTIVITIES (focus actions that will return the highest impact):
Greet customers, build professional relationships, develop good rapport, and provide customerservice to all customers.
Determines vehicle condition by conducting inspections and running a vehicle health report (diagnostic test) and identifies worn and damaged parts.
Write, edit, and update Service Repair Orders, make maintenance service recommendations, act as the coordinator between the service department and parts.
Coordinate Service Technicians to perform service orders as needed.
KEY RESPONSIBILITIES AND PERFORMANCE MEASURES:
When needed, climb into trucks to retrieve vehicle's health report.
Ability to prioritize in potentially stressful situations in a fast-paced environment.
Ability to multitask; high volume phone calls, ability to assist customers waiting,
Ability to follow step-by-step instructions.
Interpret reports, communicate information to Service Technicians, and make maintenance service recommendations off all reports.
Check for recalls and/or warranty items, provide serial numbers as serial number of parts that and put it in story on each time punches.
Communicate with the service team and supervisor about incoming jobs and accurately determine a Standard Repair Time (SRT) by researching it on the dealer's portal to determine a proper estimate for technician and customer.
Coordinate and schedule techs on service orders, and quotes with customers.
Occasionally open the building and parking lot in the morning and close both in the evenings.
Write a detailed description of the customer's concern on the repair order to help the technician diagnose the repairs needed.
Communicate the work performed and the repair order charges to the customer and coordinates upcoming service appointments.
Refers to service history, inspects vehicle, and recommends additional needed service.
Negotiate the cost of repairs with third party warranty vendors.
Provides a complete and accurate written cost estimate for labor and parts.
Checks on progress of repair throughout the day and clearly communicate to customer.
Contact customers regarding any changes in the estimate or promised time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed.
Reviews repair orders to ensure that work is completed, and additional work and authorization is noted.
Closes repair order as appropriate.
Handles telephone inquiries regarding appointments and work in process.
Maintains safe and secure environment by following safety and security standards and procedures, complying with codes. ·
Invoice customers pay tickets and coordinate warranty repairs.
Navigate and manage multiple databases simultaneously.
Potential exposure to extreme heat and cold temperatures.
Accept and process customer payments as needed.
Other duties as assigned by manager.
QUALIFICATIONS AND EXPERIENCE:
Computer savvy, ability to navigate multiple databases and websites.
Strong written / verbal communication skills required.
Self-motivated, ability to work independently, and work well under pressure. ·
One to three years of experience in customerservice role.
High school diploma or equivalent.
Have a working mechanical knowledge of manufacturer diesel trucks preferred.
Commercial Valid Driver License a plus.
PHYSICAL AND ENVIRONMENTAL CONDITIONS:
While performing the duties of this job, the employee is frequently required to sit, stand, talk, and hear. The employee is occasionally required to walk; use hands and fingers to operate, handle, or feel objects, tools, or controls; and reach with hands and arms. The employee is frequently required to climb into trucks to run health reports and gather information.
NOTE: This Position Profile is not intended to be all-inclusive. Employees may perform other related duties as required to meet the on-going needs of the company. This job description is intended to describe the general nature and level of work being performed by individuals assigned to this job. It is not an exhaustive listing of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. Management reserves the right to revise the job or to require that other tasks be performed when circumstances change (e.g. emergencies, changes in personnel, workload, rush jobs or technological development.
$33k-43k yearly est. Auto-Apply 60d+ ago
Service Advisor
Southern Tire Mart at Pilot LLC 4.1
Customer service advisor job in Amarillo, TX
Job DescriptionKey Responsibilities:
Greet customers in a professional, courteous, and friendly manner.
Clearly explain available services, current promotions, and special offerings such as free vehicle inspections.
Create, manage, and update service tickets within the system accurately.
Coordinate repair schedules with technicians and ensure timely communication with customers regarding job status.
Discuss costs, timelines, and any additional work needed in a transparent and customer-friendly way.
Process payments and complete necessary paperwork upon service completion.
Maintain accurate, up-to-date service records and documentation.
Keep the front counter area clean, organized, and welcoming.
Ensure every customer interaction reflects Southern Tire Mart's high standards of service.
Requirements:
High school diploma or GED required.
Must be at least 18 years old and able to pass a pre-employment drug screen.
Previous experience in sales, service writing, or customerservice preferred.
Strong verbal and written communication skills.
Ability to multitask and stay organized in a fast-paced environment.
Basic computer skills and familiarity with POS/service management systems.
Knowledge of automotive or commercial tire services is a plus.
Benefits:
401(k) with company match
Health, Dental, Vision, and Life Insurance
Paid Time Off (PTO)
Paid On-the-Job Training
Career advancement opportunities
Why Join Southern Tire Mart?
#1 Commercial Tire Dealer in the U.S. since 2008
#1 Truck Retreader in North America since 2007
#1 North America Commercial Tire Dealer since 2012
Family-owned company with a culture rooted in service excellence
How much does a customer service advisor earn in Amarillo, TX?
The average customer service advisor in Amarillo, TX earns between $24,000 and $39,000 annually. This compares to the national average customer service advisor range of $26,000 to $39,000.
Average customer service advisor salary in Amarillo, TX
$31,000
What are the biggest employers of Customer Service Advisors in Amarillo, TX?
The biggest employers of Customer Service Advisors in Amarillo, TX are: