Customer service advisor jobs in Chico, CA - 208 jobs
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Member Service Specialist
Customer Relations Representative - State Farm Agent Team Member
Brett Baker-State Farm Agent
Customer service advisor job in Canyondam, CA
Benefits:
Hiring bonus
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As a Customer Relations Representative - State Farm Agent Team Member with Brett Baker - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customerservice skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Manage customer inquiries and resolve issues.
Maintain customer records and update information as needed.
Assist with customer retention strategies.
Coordinate with other departments to ensure customer satisfaction.
QUALIFICATIONS:
Communication and problem-solving skills.
Experience in customerservice preferred.
Ability to handle high-stress situations calmly.
$36k-50k yearly est. 6d ago
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Customer Relations Representative - State Farm Agent Team Member
Joni Ginno-State Farm Agent
Customer service advisor job in Chico, CA
Job DescriptionBenefits:
Hiring bonus
401(k)
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As a Customer Relations Representative - State Farm Agent Team Member with Joni Ginno - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customerservice skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Manage customer inquiries and resolve issues.
Maintain customer records and update information as needed.
Assist with customer retention strategies.
Coordinate with other departments to ensure customer satisfaction.
QUALIFICATIONS:
Communication and problem-solving skills.
Experience in customerservice preferred.
Ability to handle high-stress situations calmly.
$37k-51k yearly est. 29d ago
Customer Relations Representative - State Farm Agent Team Member
Erynn Nelson-State Farm Agent
Customer service advisor job in Chico, CA
Job DescriptionBenefits:
License reimbursement
401(k)
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As a Customer Relations Representative - State Farm Agent Team Member with Erynn Nelson - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customerservice skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Manage customer inquiries and resolve issues.
Maintain customer records and update information as needed.
Assist with customer retention strategies.
Coordinate with other departments to ensure customer satisfaction.
QUALIFICATIONS:
Communication and problem-solving skills.
Experience in customerservice preferred.
Ability to handle high-stress situations calmly.
$37k-51k yearly est. 11d ago
Customer Account Representative - Sunday's Off!
Eclipse RTO, LLC
Customer service advisor job in Chico, CA
Job Description
We are
Hiring Immediately!
It's Your Career. Own it!
At Rent-A-Center, we believe in putting people in control of their future. We are hiring immediately talented team members that provide great customerservice in a retail type environment.
We care for our employees. How would you like to have Sundays off? Yes, every Sunday. How would you like to get paid every Friday? Yes, every Friday. We offer a comprehensive and competitive benefits package that includes everything from health insurance to 401(k) and generous paid time off (7 paid holidays, 1 week vacation after 6 months of service, and 2 weeks' vacation after 1 year of service). But you'll find the real benefits to joining us comes from within.
You can work your way to the future you want.
We'll help you own it!
We are hiring immediately customerservice reps that want to move up with the company and that will provide excellent customerservice. This is not a boring behind a desk, watching the clock all day job. This is a fulfilling job where you are on the move in and out of the store. You will be providing great customerservice managing your route in the store, and you will also be providing great customerservice driving our vehicle delivering great product to our awesome customers. We're seeking driven, retail sales minded individuals capable of managing different accounts & providing outstanding customerservice. You will ensure customer accounts stay up to date and adhere to company standards & you will deliver your customers the products they need for their wonderful families. Bottom line, if you are looking for a stable job that provides an opportunity for a long successful career, this is the job for you! We are hiring immediately, are you ALL IN?
Why should you work at RAC?
Move your career to the center of an industry-leading company. We make a point to promote from within. Endless growth potential? The chance to work with top brands and top talent? Yes, you can do all that & more!
Do you have what it takes?
Must be at least 25 years of age
High school diploma or GED
Valid state driver's license and good driving record
$40k-54k yearly est. 13d ago
Customer Account Representative - Sunday's Off!
Eclipse Rto
Customer service advisor job in Chico, CA
We are
Hiring Immediately!
It's Your Career. Own it!
At Rent-A-Center, we believe in putting people in control of their future. We are hiring immediately talented team members that provide great customerservice in a retail type environment.
We care for our employees. How would you like to have Sundays off? Yes, every Sunday. How would you like to get paid every Friday? Yes, every Friday. We offer a comprehensive and competitive benefits package that includes everything from health insurance to 401(k) and generous paid time off (7 paid holidays, 1 week vacation after 6 months of service, and 2 weeks' vacation after 1 year of service). But you'll find the real benefits to joining us comes from within.
You can work your way to the future you want.
We'll help you own it!
We are hiring immediately customerservice reps that want to move up with the company and that will provide excellent customerservice. This is not a boring behind a desk, watching the clock all day job. This is a fulfilling job where you are on the move in and out of the store. You will be providing great customerservice managing your route in the store, and you will also be providing great customerservice driving our vehicle delivering great product to our awesome customers. We're seeking driven, retail sales minded individuals capable of managing different accounts & providing outstanding customerservice. You will ensure customer accounts stay up to date and adhere to company standards & you will deliver your customers the products they need for their wonderful families. Bottom line, if you are looking for a stable job that provides an opportunity for a long successful career, this is the job for you! We are hiring immediately, are you ALL IN?
Why should you work at RAC?
Move your career to the center of an industry-leading company. We make a point to promote from within. Endless growth potential? The chance to work with top brands and top talent? Yes, you can do all that & more!
Do you have what it takes?
Must be at least 25 years of age
High school diploma or GED
Valid state driver's license and good driving record
$40k-54k yearly est. 12d ago
CUSTOMER SERVICE SPECIALIST
California Olive Ranch Inc. 3.9
Customer service advisor job in Chico, CA
In this role, a strong work ethic and keen attention to detail are essential. Reporting to the CustomerService Manager and aligned with the company's Principles and Goals, the CustomerService Representative is responsible for processing incoming orders, providing product and service information, and resolving customer inquiries in a timely and professional manner via phone and email. Candidates should have working knowledge of customerservice best practices, general clerical procedures, and a basic understanding of sales and marketing. The role operates in a fast-paced, high-energy environment and requires frequent multitasking. The CustomerService Representative I will support outbound shipments by collaborating with managers and third-party distribution centers to ensure compliance and meet customer specifications. Additionally, this role supports internal teams, including finance, production, procurement, and sales, while addressing external customer concerns in a manner that reflects company values. Routine issues are handled independently; more complex matters are escalated to CustomerService Representative II/III and/or CustomerService Manager.
Essential Functions
Must have the ability to accurately document and record data.
Must be able to follow basic instructions related to job duties.
Complete all assigned tasks in a timely and efficient manner, following established procedures.
Assist in problem-solving efforts to help improve organizational effectiveness.
Shall be well versed and agree to the business continuity Commitment to Food Safety and Quality.
Shall comply with the regulations as outlined in the corporate Document Control Policy.
Job Duties included but not limited to:
Process inquiries, sales orders, and order confirmations in a timely, accurate, and efficient manner.
Answer and redirect incoming calls, respond to voicemails promptly, and resolve issues to the customer's satisfaction.
Maintain accurate customer records in the software system.
Coordinate with Operations/Supply Chain on inventory shortfalls, with Logistics for freight quotes and shipment tracking, and with Finance for resolving order holds.
Communicate effectively with both internal and external customers, including sales personnel, brokers, COR distributors, and consumers.
Proactively resolve process issues that may lead to customer dissatisfaction.
Maintain up-to-date knowledge of current product offerings, price lists, and order lead time requirements.
Process and record customer and consumer complaints for quality control purposes.
Represent the company positively, reflecting its vision and culture in all interactions with customers and coworkers.
Assist coworkers as needed with tasks and responsibilities.
Ensure all processes are executed in accordance with standard operating procedures (SOPs) and established best practices.
Deliver quality service to customers and consumers by meeting or exceeding shipping requirements and communicating any issues to internal stakeholders.
Report any condition that may compromise food safety or quality to the appropriate personnel, including the SQF Practitioner.
Establish and maintain effective working relationships within the facility and maintain the professional competence, knowledge, and skills required to perform all assigned responsibilities.
Analyze operating reports and records and recommend or take corrective action as needed to improve performance.
Perform other duties as assigned.
Knowledge & Skills
Ability to read, understand, and comply with all company policies and procedures, and implement them appropriately.
Strong verbal and written communication skills, including the ability to read and write in English.
Understanding of basic food safety and GMP policies.
Fluency in English and Spanish is a plus.
Excellent skills in communication, conflict resolution, negotiation, organization, and relationship building.
Ability to remain flexible while balancing competing priorities in a fast-paced environment, while aligning with company goals.
Ability to produce work in a timely, budget-conscious, and scheduled manner to support company profitability.
Strong sense of urgency and the ability to take prompt action in a fast-paced environment, delivering high-quality results on time.
Effective time management and personal organization skills, using time and resources efficiently.
Commitment to personal development and learning agility; comfortable with complexity and ambiguity; self-aware, resilient, and coachable.
Ability to collaborate with peers across the company to share best practices and ensure compliance.
Global awareness and organizational agility, with respect for and understanding of cross-cultural values.
Action-oriented with strong problem-solving and analytical skills.
Proven ability to drive continuous improvement and manage to achieve key performance metrics.
Strong internal and external customer focus, with excellent follow-up skills.
Qualifications
Bachelor's degree (BA/BS) preferred, with customerservice experience; relevant customerservice experience required if no degree.
Prior experience in consumer products, particularly in the food and beverage industry, is preferred.
Proficiency in Microsoft Office applications (Word, Excel, PowerPoint, Teams, OneNote) and other relevant software.
Ability to work varied hours, including weekends and different schedules as needed.
Valid California driver's license.
Experience with ERP systems such as NAV, S2K, Oracle, or SAP
$33k-42k yearly est. Auto-Apply 5d ago
Service Advisor
Chico Nissan
Customer service advisor job in Chico, CA
Job Title: ServiceAdvisor
We are searching for a highly organized and customer-oriented individual to join our team as a ServiceAdvisor. The ServiceAdvisor will serve as the main point of contact for customers who require vehicle maintenance or repair services. They will be responsible for understanding customers' needs, advising them on the necessary services, and ensuring a smooth and timely execution of all service requests. The ideal candidate will possess excellent communication skills, have a strong automotive background, and excel in providing exceptional customerservice.
Responsibilities:
- Greet customers and initiate conversations to determine their service needs
- Listen attentively to customers' concerns and accurately document them
- Conduct vehicle inspections and diagnose issues using appropriate tools and equipment
- Provide customers with detailed explanations of necessary repairs or maintenance, including cost estimates and options
- Recommend additional services or parts based on vehicle inspection and manufacturer guidelines
- Schedule and coordinate service appointments in an efficient manner and explain the process to customers
- Maintain regular communication with customers throughout the service process, keeping them informed of any delays or changes
- Collaborate with the service team to ensure smooth workflow, timely completion of repairs, and high-quality service delivery
- Update customer records, service histories, and other relevant data in the company's database
- Resolve customer complaints or issues promptly, offering appropriate solutions to ensure their satisfaction
- Stay up-to-date with industry trends, automotive technologies, and service bulletins to provide accurate information to customers
- Maintain a clean and organized workspace, including the service area and customer waiting lounge
- Adhere to all safety protocols and guidelines to ensure a safe working environment
Requirements:
- High school diploma or equivalent; degree in Automotive Technology or related field is a plus
- Proven experience as a ServiceAdvisor or similar customerservice role in the automotive industry
- Excellent communication and interpersonal skills to effectively interact with customers, colleagues, and technicians
- Strong technical knowledge of automotive systems, repair processes, and preventive maintenance
- Proficiency in using diagnostic tools, software, and industry-specific computer programs
- Exceptional organizational and multitasking abilities to handle multiple customer requests and prioritize tasks
- Strong problem-solving skills to accurately diagnose and recommend appropriate repairs
- Ability to work in a fast-paced environment and handle stressful situations with professionalism and composure
- Professionalism, integrity, and a commitment to providing outstanding customerservice
- Valid driver's license and clean driving record
We offer competitive compensation packages, training opportunities, and a supportive work environment. Join our team and contribute to the satisfaction and safety of our valued customers.
$36k-68k yearly est. 60d+ ago
Service Advisor
Pajouh Automotive Center
Customer service advisor job in Chico, CA
Pajouh Automotive Center is a trusted name in automotive services, committed to delivering exceptional customer experiences. We are now accepting applications for long-term, career-oriented serviceadvisors to join our dedicated team.
We are looking for a full-time professional and friendly ServiceAdvisor to create a world-class customerservice experience for our clients. This role involves managing service appointments, accurately writing up vehicle problems, coordinating with technicians, and ensuring clear and effective communication with customers throughout the repair process.
Key Responsibilities:
Create a world-class customerservice experience
Schedule service appointments and obtain customer and vehicle data prior to arrival when possible
Greet customers in a timely, friendly manner and obtain vehicle information
Write up customers' vehicle problems accurately and clearly on repair orders
Test drive vehicles with customers as needed to confirm problems with or refer to a test technician
Refer to service history, inspect vehicles, and recommend additional needed services
Advise customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturer's specifications
Provide a complete and accurate written cost estimate for labor and parts
Establish "promised time" and check with the dispatcher if necessary
Obtain customers' signatures on repair order and provide customers with copies
Make daily status calls to keep customers informed
Facilitate follow-up processes and notify team leaders of incoming work
Check on the progress of repairs throughout the day, contact customers regarding any changes in the estimate or promised time, explain cost and time requirements in detail, and get proper authorization before any additional repairs are performed
Review repair orders to ensure that work is completed and additional work and authorization is noted
Close repair orders as appropriate
Keep service department forms, menus, and pricing guides up-to-date
Explain completed work and all charges to customers
Maintain customer information in accordance with current regulations
Qualifications:
Strong customerservice and communication skills
Ability to work efficiently in a fast-paced environment
Knowledge of automotive repair and maintenance is a plus
Detail-oriented with strong organizational skills
Ability to work collaboratively with team members and other departments
What We Offer:
Competitive salary and benefits package
Opportunities for career growth and advancement
A supportive and collaborative work environment
Ongoing training and professional development
How to Apply:
Interested candidates are invited to apply here and submit their resume and a cover letter detailing their qualifications and experience. Pajouh Automotive Center is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
$36k-68k yearly est. 60d+ ago
Sales Family Service Advisor
Tulip Cremation
Customer service advisor job in Chico, CA
Revolutionizing the funeral industry means blazing new trails, creating new ideas, developing strong relationships, preserving legacies, and compassionately caring for Families. With over 200 locations across the country, Foundation Partners Group is continuing to expand our reach, but we only do this with exceptional team members ready to embrace the future of the funeral industry.
Our Team Members are vital to the health of our funeral homes, and we value the insight, ideas, and passion they bring every day to compassionately care for our Families. FPG is transforming the funeral industry one life, one family, and one community at a time. Join us as we revolutionize the funeral industry across the nation.
We currently have an opening for a Family ServiceAdvisor at Chico Cemetery in Chico, CA. This position sells cemetery services, property and merchandise, and pre-need funeral services and inventory in accordance with the goals established by sales management. Sales are made both at-need and preneed
Overview & Responsibilities:
* Sells company pre-arranged funeral contracts, along with cemetery property and merchandise in accordance with established sales objectives and procedures
* Makes sales in advance of need, funding mechanism for prearrangements, including cash and installment sales
* Completes contracts and other documents as required to provide sales and customerservice in accordance with company policies
* Develops personal sales leads through personal contacts, telephone solicitation activity, family follow-ups, and group marketing activities such as direct mail, media, mall kiosks, or home show booths
* Sets appointments and makes presentations in prospective client family homes to sell prearrangements
* Attends visitations, funerals, and interment services of client families
* Attends sales meetings and group sales activities as directed
* Provides client family services supporting the primary outside sales responsibility
* Maintains records of personal sales activity and performance results in the manner prescribed by the company
* Refers to sales management on any deviation from prescribed policies or procedures including, but not limited to, prices, credit, discounts, contract terms, and conditions of sale
Requirements & Qualifications:
* High school diploma or equivalent
* Strong preference for some formal training in business or business-related areas
* Experience in commissioned sales is strongly preferred
* Insurance license or the ability to obtain an insurance license (depending on the funding mechanism for the product sold)
* Valid state-issued driver's license with a clear driving record
* Must have the ability to travel independently
Team Member Benefits Include:
* Sales commission schedule
* Entry-level and experienced professionals; students, and veterans - we offer complete career paths regardless of your career and life stage
* Unique ShareLife technology lets you create one-of-a-kind life celebrations for the families you serve
* Competitive salaries and performance incentives
* Team member referral program
* Medical, dental, prescription, and vision insurance
* Vacation, sick, and holiday pay
* 401k with company match
* Company-paid life insurance, long-term disability, and short-term disability
$36k-68k yearly est. 3d ago
Customer Service
Down Range Indoor Training Center
Customer service advisor job in Chico, CA
CustomerService Associate
Down Range Indoor Training Center - Chico, CA
Down Range Indoor Training Center is seeking a CustomerService Associate to join our growing team in Chico, California. We are located at 13407 Garner Lane and operate with a strong commitment to our mission: “Safety Through Training and Education.”
This role is ideal for individuals who enjoy working in a fast-paced, team-oriented environment, take pride in providing excellent customerservice, and are motivated to contribute positively to their community. We value professionalism, reliability, and a strong work ethic. Technical knowledge can be taught; a positive attitude and commitment to service are essential.
All experience levels are welcome to apply.
Position Overview
Hourly, non-exempt position
Paid training provided
Opportunity to earn commission on most sales items, including memberships, following completion of training
Merit-based incentives and opportunities for long-term professional growth
Key Responsibilities
Greet customers in a professional, welcoming manner
Provide accurate and courteous assistance with questions, products, and services
Assist customers with purchases and order preparation
Maintain a clean, organized, and safe work environment
Address customer concerns or complaints calmly and professionally, escalating when appropriate
Support team members and contribute to a positive workplace culture
Qualifications & Skills
Strong customerservice and communication skills
Ability to remain professional and courteous in high-volume or stressful situations
Dependable attendance and ability to follow assigned schedules
Ability to problem-solve and respond appropriately to customer needs
Willingness to learn new systems, products, and procedures
Ability to work independently as well as part of a team
Additional Information
This position is hourly plus commission and classified as non-exempt under California law
Hours, schedules, and duties may vary based on business needs
Employment is at-will in accordance with California law
We are proud of the culture we've built at Down Range Indoor Training Center and are looking for team members who want to grow with us while serving our customers and community.
We look forward to reviewing your application.
$35k-51k yearly est. 60d+ ago
Customer Service & Logistics Coordinator
Sacramento Valley Walnut Growers
Customer service advisor job in Yuba City, CA
Department:
Reports to:
CustomerService & Logistics Coordinator
Shipping & Warehousing
Manager of CustomerService & Logistics
Basic Function
The primary responsibility of this position is to manage and coordinate all aspects of logistics for assigned regions of domestic and international shipments. Responsibilities will include coordinating production, shipping and customer relations in the U.S. and abroad. Will also maintain good communication with customers, vendors, associates, sales staff & plant managers. This position will work closely with quality lab to ensure product quality standards are met. During the off-peak season, this position will also provide support to other departments as needed.
Responsibilities include, but not limited to the following:
· Responsible for communicating with customers, sales agents and vendors in a professional and prompt manner to deliver timely customerservice
· Maintains organized and accessible files for each sales order containing all pertinent contract copies, shipping instructions and documentation
· Collaborates with sales and operations teams to schedule production and arrange transportation to facilitate timely shipments in accordance with customer needs
· Makes ocean carrier bookings for export shipments based on contract requirements and ensures adequate access to equipment exists to meet shipping targets
· Responsible for entering booking information into inventory/sales system and continually updates the system to ensure constant accuracy and information is complete
· Responsible for Automated Export System (AES) filings and obtaining phytosanitary certificates and certificates of origin as necessary
· Ensures food safety, production and accounting personnel have necessary information to process order; including shipping instructions, label information, laboratory requirements, list of necessary documentation, bank information and payment terms
· Coordinates with operations team and trucking vendor on container/truck loading to meet transportation standards, maintain product traceability and condition of goods
· Commits inventory to an order at time of loading based on the order fulfilment data provided by the container/truck loaders
· Conducts shipping and receiving as per weighmaster rules and company policies
· Sends electronic and physical documentation to customers and sales agents promptly
· Audits sales, shipping and customs clearance documentation to ensure information is complete and accurate
· Ensures company is compliant with relevant regulations in regard to shipments and documentation for each relevant export country
· Participates as a team member on improvement projects and cost management
· Adhere to all safety rules and programs
Equipment and Software Required to Perform the Job
· Proficiency in Microsoft Office (Word, Outlook, & Excel)
· Proficient and proven experience in learning Enterprise
Physical Demands
· The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to sit, talk, and/or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, and/or feel. The employee may occasionally lift and/or move up to 25 pounds.
Work Environment
· The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is quiet to moderate
Pay range $24-28 per hour depending on experience
View all jobs at this company
$24-28 hourly 20d ago
Customer Service Specialist
Peach Tree Health 3.7
Customer service advisor job in Live Oak, CA
Registers and admits patients to hospital. Interviews patients to obtain required medical and financial information and completes registration forms. Verifies patient insurance and ensures registration forms are properly signed. May be expected to perform other admissions related clerical work. Typically requires a high school diploma or its equivalent. Typically reports to supervisor and/or manager.
Qualifications
Medical terminology required; Working knowledge of computerized registration and billing systems; If multilingual, must demonstrate proficient oral and written skills in English and second language, and ability to effectively communicate and interface between patients and medical personnel.
Work Experience
Mandatory: Experience in appointment scheduling and computerized registration; Experience in busy office setting with demonstrated ability to prioritize medical emergencies and critical situations
Preferred: Minimum two (2) years experience in medical office or health care setting; Two (2) years of college course work; Experience in telephone triage; Knowledge of Medicare, Medi-Cal, CHDP, BCEDP, and OFP programs
Education
High school graduate or equivalent required.
Skills
Verbal and Written Communication; Active Listening; Reading Comprehension; Time Management; Critical Thinking; Social Perceptiveness; Management of Personnel Resources; Typing 45 wpm or more
Examples of Duties
* Ability to work with patients and families in multi cultural environment.
* Obtain customers' names, addresses, and billing information
* Verify customer information for correctness, checking it against previously obtained information as necessary
* Receive and forward customer complaints
* Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments
* Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations
* Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided
* Receive payment and record receipts for services
* Collect payment for visit or arrange for billing
* Review Medi-cal to verify status as active
* Consult with patients regarding relevant social programs and assist with documentation for programs and sliding fee
Additional Responsibilities
* Accurate and timely completion of charge documents, billing forms, cash receipts, and daily logs.
* Ensures and maintains the accurate and complete filing and retrieval of charts and reports.
* Maintains a professional, neat, and well-organized work area, waiting area, and clinic environment.
* Provides information in a manner that is ethnically, culturally, and financially sensitive and age appropriate.
* If multilingual, provides language translation for non-English speaking patients in a manner that is accurate and medically competent.
* Answers, transfers, and manages incoming telephone calls. Assesses needs of each caller to determine appropriate handling or referral of call. Takes messages for clinic staff and providers, obtaining accurate and sufficient information, to facilitate efficient and timely communications. Utilizes telephone voice mail appropriately.
Travel Requirements
Occasionally may travel to other sites to attend meetings, training, or to cover other shifts.
Tools & Technology
Tools: Calculators or accessories; Photocopiers; Scanners; Faxing equipment; Computers and Keyboards; Telephones
Technology: Data software - NextGen; Microsoft Office programs; Electronic Mail - Microsoft Outlook
Knowledge
Clerical, Customer and Personal Service, English Language; Medical Terminology (helpful); HIPAA
Abilities
Oral Comprehension; Oral Expression; Written Comprehension; Written Expression; Problem Sensitivity; Deductive Reasoning; Inductive Reasoning; Near Vision; Speech Clarity; Selective Attention; Speech Recognition; Filing with low error rate
Work Activities
Communicating with Supervisors, Peers, or Subordinates; Interacting with Computers; Processing Information; Resolving Conflicts and Negotiating with Others; Updating and Using Relevant Knowledge; Getting Information; Organizing, Planning, and Prioritizing Work; Communicating with Persons Outside Organization; Establishing and Maintaining Interpersonal Relationships; Documenting/Recording Information
Work Styles
Integrity; Dependability; Attention to Detail; Social Orientation; Cooperation; Independence; Initiative; Self Control; Adaptability/Flexibility; Concern for Others; Stress Tolerance
Work Context
Physical Demands: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential function of the job, with or without accommodation. Prospective employees must complete a pre-employment medical exam (Occupational Group IV) which will measure the ability to:
* See well enough to read fine print and view a computer screen; speak and hear well enough to understand, respond, and communicate clearly in person and on the telephone; independent body mobility sufficient to stand, sit, walk, lift or move, stoop, and bend to access the work environment and a standard office environment; manual dexterity and sufficient use of hands, arms and shoulders to repetitively operate a keyboard and to write; and the ability to sit or walk for prolonged periods of time.
* Occasionally may be required to lift/move or assist in lifting/moving up to 50lbs.
* Reasonable accommodation may be made for some of these physical demands for otherwise qualified individuals who require and request such accommodation.
Work Environment: Generally a typical office environment.
$33k-40k yearly est. 17d ago
Automotive - Service Advisor
Premier Automotive and Tires Inc. (Oroville 3.4
Customer service advisor job in Oroville, CA
Job DescriptionBenefits:
Dental insurance
Employee discounts
Health insurance
Paid time off
Vision insurance
401(k)
Were not just in the car business were in the people business.
At our core, we dont sell radiators or brake pads we deliver peace of mind.
We make sure your spouse isnt stranded at 8 pm.
We help parents feel confident handing their kids the keys.
We ensure our customers never have to worry about missing work because their car let them down.
If youre passionate about making peoples day better, we want you on our team.
Join Our Team
Do you love helping others? Do you find joy in solving problems and turning stressful moments into positive experiences?
Were looking for team members who bring warmth, empathy, and energy to every customer interaction. If you thrive in a fast-paced environment, care about doing things right, and believe that a smile can change someones day, we invite you to apply.
Key Responsibilities
Customer Experience & Communication
Be the friendly face of our shop. Greet every customer warmly in person, on the phone, or by email and make them feel valued from the start.
Listen with care. Understand customer concerns and clearly communicate solutions in everyday language not jargon.
Set expectations clearly. Explain what needs to be done, how long it will take, and what it will cost, always keeping customers informed along the way.
Stay connected. Provide updates throughout the service process, and follow up afterward to ensure complete satisfaction.
Resolve issues with empathy. Turn frustrations into trust by taking ownership and finding solutions that make customers feel heard and appreciated.
Service Coordination
Schedule and confirm appointments while keeping the shop running smoothly.
Communicate clearly with technicians and managers to ensure everyone is on the same page.
Keep records accurate and organized attention to detail keeps customers happy and operations efficient.
Track progress on each vehicle and ensure every promise made to the customer is kept.
Building Relationships & Customer Loyalty
Proactively suggest helpful services or maintenance based on customer needs never pressure, always support.
Make every customer feel like family follow up after visits to thank them and check on their experience.
Handle any issues quickly and professionally, always aiming for a positive resolution that earns trust and repeat business.
Qualifications & Skills
What You Bring:
A natural ability to connect with people and make them feel comfortable.
Strong communication skills you know how to explain things clearly and kindly.
A professional, reliable, and upbeat attitude.
Excellent organization and time management.
A problem-solvers mindset you stay calm and focused even when things get busy.
Prior customerservice experience in retail, hospitality, or a service-based environment (automotive experience a plus, but not required).
Why Youll Love It Here
Youll be part of a team that cares about people not just cars.
Every day brings a new opportunity to make someones day better.
We offer training, growth opportunities, and a supportive team that treats you like family.
$49k-64k yearly est. 2d ago
Sales Family Service Advisor
Foundation Partners 3.7
Customer service advisor job in Chico, CA
Revolutionizing the funeral industry means blazing new trails, creating new ideas, developing strong relationships, preserving legacies, and compassionately caring for Families. With over 200 locations across the country, Foundation Partners Group is continuing to expand our reach, but we only do this with exceptional team members ready to embrace the future of the funeral industry.
Our Team Members are vital to the health of our funeral homes, and we value the insight, ideas, and passion they bring every day to compassionately care for our Families. FPG is transforming the funeral industry one life, one family, and one community at a time. Join us as we revolutionize the funeral industry across the nation.
We currently have an opening for a Family ServiceAdvisor at Chico Cemetery in Chico, CA. This position sells cemetery services, property and merchandise, and pre-need funeral services and inventory in accordance with the goals established by sales management. Sales are made both at-need and preneed
Overview & Responsibilities:
Sells company pre-arranged funeral contracts, along with cemetery property and merchandise in accordance with established sales objectives and procedures
Makes sales in advance of need, funding mechanism for prearrangements, including cash and installment sales
Completes contracts and other documents as required to provide sales and customerservice in accordance with company policies
Develops personal sales leads through personal contacts, telephone solicitation activity, family follow-ups, and group marketing activities such as direct mail, media, mall kiosks, or home show booths
Sets appointments and makes presentations in prospective client family homes to sell prearrangements
Attends visitations, funerals, and interment services of client families
Attends sales meetings and group sales activities as directed
Provides client family services supporting the primary outside sales responsibility
Maintains records of personal sales activity and performance results in the manner prescribed by the company
Refers to sales management on any deviation from prescribed policies or procedures including, but not limited to, prices, credit, discounts, contract terms, and conditions of sale
Requirements & Qualifications:
High school diploma or equivalent
Strong preference for some formal training in business or business-related areas
Experience in commissioned sales is strongly preferred
Insurance license or the ability to obtain an insurance license (depending on the funding mechanism for the product sold)
Valid state-issued driver's license with a clear driving record
Must have the ability to travel independently
Team Member Benefits Include:
Sales commission schedule
Entry-level and experienced professionals; students, and veterans - we offer complete career paths regardless of your career and life stage
Unique ShareLife technology lets you create one-of-a-kind life celebrations for the families you serve
Competitive salaries and performance incentives
Team member referral program
Medical, dental, prescription, and vision insurance
Vacation, sick, and holiday pay
401k with company match
Company-paid life insurance, long-term disability, and short-term disability
$30k-40k yearly est. Auto-Apply 60d+ ago
Customer Service & Logistics Coordinator
Rush Personnel Services, Inc.
Customer service advisor job in Yuba City, CA
Yuba City AG processor seeks CustomerService and Logistics Coordinator for outstanding opportunity! Bring your CustomerService and Shipping knowledge and join the team! Customerservice while coordinating product shipping Essential Functions:
Coordination and logistics for assigned domestic and export accounts
Exceptional customerservice
Communications with relevant parties to fulfill contracts to customers satisfaction
Associations with vendors, associates, sales staff & plant managers
This position will work closely with QA team to ensure product quality standards are met
Logistics and Export shipping exp. Is preferred but willing to provide training.
Education and Experience:
High School Diploma or GED required
Work Schedule: Monday-Friday, 6:00am to 5:00pm.
Apply Now
Call: 530-770-3790
Apply in person: RUSH Personnel Services Inc. 650 N. Walton St. Yuba City, Ca 95993
$34k-45k yearly est. 18d ago
Customer Service Associate I
Dollar Tree 4.4
Customer service advisor job in Yuba City, CA
We're seeking a CustomerService Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: + Assist customers with questions and recommendations + Manage sales transactions while working assigned cash register
+ Maintain security of cash and protect company assets
+ Keep the store well-stocked, and recover merchandise
+ Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
+ Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
+ Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
+ Other duties as assigned*
**Skills and Experience:**
+ High school diploma or equivalent is preferred
+ Previous customerservice experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
+ Ability to follow instructions and interpret operational documents is required
+ Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
+ Excellent customerservice and relationship management skills are required
+ Strong organizational and communication skills are required
+ Strong problem-solving and decision-making skills are required
**Perks and Benefits:**
We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer:
+ Employee Assistance Program
+ Retirement plans
+ Educational Assistance
+ And much more!
_We are an_ _equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and mak_ _e_ _all employment decisions without regard to any protected status. In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain roles._ _We are committed to_ _complying with_ _the Americans with Disabilities Act (ADA) and providing reasonable_ _accommodations to qualified individuals with disabilities_ _._
_This job specification should not be construed to imply that these requirements are the exclusive standards of the position._ _This is not to be considered a complete list of job duties, which appear in the for this position, and which may be amended from time to time at_ _our_ _discretion._ _Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor._
_Please note, this job description is not a contract of employment and may be_ _modified_ _to meet evolving business needs. Employment is at-will, meaning that either the employee or the company may_ _terminate_ _the employment relationship at any time, with or without cause or notice._
Part time
1064 Harter Parkway,Yuba City,California 95993-2641
08807
Dollar Tree
From:
17
To:
17.5
$30k-36k yearly est. 60d+ ago
Medical Equipment Setup, CSR
TCH Group, LLC 2.9
Customer service advisor job in Chico, CA
This employee will set up CPAPs, Respiratory Assist Devices (RADs), maintain CPAP/RAD Compliance, manage CPAP/RAD supplies/inquiries/orders, call md INR missed appointments, manage Oximetry process, and complete all other tasks assigned/related to the functionality of the center.
Job Responsibilities:
Performs CPAP/RAD setups in a timely and professional manner
May also perform setup of oxygen equipment and other DME in patients' homes as well
This includes completion of all required documentation, instructs patient on the safe and proper use of equipment
Cleans rental equipment when returned to the center, in accordance with policies and procedures
Maintain cleanliness and organization of warehouse/storage area
Monitors CPAP/RAD Compliance report and follows up with non-compliant patients
Receives and responds to patient requests for CPAP/RAD supplies, including insurance verification, confirmation of the specific supplies needed, and arranging for them to be shipped to the patient
Monitors md INR Compliance report and follows up with non-compliant patients
Manage the center's oximetry process
Follows applicable policies and procedures of the company, including those in the Safety & Regulatory Manual including but not limited to General Safety, OSHA, and Emergency Planning
Responsible for participating in on-call responsibilities for the center
The frequency of participation will depend on the size of the center and the number of employees sharing the responsibility
Represents the company through professional personal appearance, patient care activities
May serve as a backup to other employees for vacation, illness, or other periods of absenteeism
Requires use of personal vehicle and a valid driver's license
#DD
$33k-42k yearly est. 3d ago
Dining Services Associate
Amber Grove Place Assisted Living and Memory Care
Customer service advisor job in Chico, CA
Description:Job description
DINING SERVICES ASSOCIATE
ESSENTIAL FUNCTIONS:
Dishwashing and food preparation.
Performs duties related to safe food preparation and appropriate use and maintenance of equipment.
Prepares and maintains adequate supply of juices, condiments and snacks in a 24-hour snack bar.
Keeps dining room clean by wiping down tables, resetting, vacuuming, and cleaning surfaces to keep free from food debris.
Serves all food as outlined by menu and ensures appropriate and appetizing presentation of food items.
Assists personnel and residents in establishing a home-like atmosphere.
MINIMUM TRAINING AND EXPERIENCE:
Must be certified in C.P.R., First Aide and safe food handling.
Must be able to interpret written and oral instructions in English.
Experience in food service position is desirable, but not required.
Job Type: 20-30 hours, swing shift
Salary: From $16.00 per hour
Benefits (30+ hours, only):
Dental insurance
Health insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
Weekend availability
Work Location: In person
Requirements:
$16 hourly 2d ago
Financial Services Associate I - IV
Sierra Central Credit Union 3.9
Customer service advisor job in Yuba City, CA
We are seeking a reliable and customer-focused individual to join our team as a Financial Services Associate I-IV. In this role, you will be responsible for providing exceptional customerservice, processing transactions accurately, and promoting our products and services to customers.
Summary:
Provide accurate, prompt and professional member service while promoting credit union services. Actively participate in the branch efforts to meet or exceed assigned production goals.
Responsibilities:
- Greeting customers and assisting them with their banking needs
- Processing deposits, withdrawals, and other transactions accurately and efficiently
- Balancing cash drawers and reconciling discrepancies
- Cross-selling bank products and services to customers
- Inputting new account/loan applicant requests
- Assisting customers with account inquiries and problem resolution in a professional manner
- Adhering to bank procedures and security protocols to ensure the safety of customer transactions
- Willing to travel and work at other branches as business needs dictate, sometimes on short notice.
Requirements
Qualifications:
- High school diploma or equivalent
- Previous customerservice experience preferred
- Comfortable doing sales and cold-calling
- Strong communication and interpersonal skills
- Ability to work efficiently in a fast-paced environment
- Attention to detail and accuracy in handling transactions
- Knowledge of banking products and services is a plus
- Must pass background check
Compensation Range
The company anticipates offering an hourly range between $20.09 and $28.16 for this position at the time of hire. This range includes base salary (or hourly wages) and does not include possible overtime for non-exempt employees or any applicable performance-based incentives or commissions.
Financial Service Associate I - $20.09 - $20.59 - No banking to less than 3 years of banking/financial institution experience. Cash handling and customerservice preferred.
Financial Service Associate II - $21.00 - $22.57 - Three years credit union/financial institution experience with strong foundation in member service, cross-selling, and loan processes with one year experience as Financial Service Associate preferred.
Financial Service Associate III - $23.60 - $25.46 - Four years credit union/financial institution experience with strong foundation in member service, cross-selling, and loan processes with one-year experience as Financial Service Representative preferred.
Financial Service Associate IV - $25.00 - $28.16 - Four plus years credit union/financial institution experience with strong foundation in member service, cross-selling, and loan processes with one-year experience as Financial Service Representative preferred.
Annual Merit Increase
Employees are eligible for a discretionary yearly merit-based salary adjustment, based on individual performance and company results.
Comprehensive Benefits Package
We provide a robust benefits package designed to support your health, financial security, and work-life balance including:
Medical, Dental & Vision Insurance options
Voluntary Lines including hospital indemnity, accident, and critical illness policies
Company Paid HRA (with enrollment in certain health plans)
Company Paid Basic Term Life Insurance
Coverage at 2× annual base salary, up to a maximum of $500,000 for full-time employees/$25,000 for part-time employees
Company Paid Long-Term Disability Insurance for Full-Time Employees
Company Paid Telehealth Services Membership (Teladoc)
Company Paid Employee Assistance Program (EAP)
401(k) Retirement Plan
Employer-funded safe harbor contribution of 3% of employee's eligible earnings
Discretionary employer match on employee contributions
Flexible Spending Accounts
HSA
Medical FSA
Dependent Care FSA
Limited Purpose FSA
Paid Time Off
Vacation accruals based on status and tenure within company
12 sick days accrued annually for full-time employees
1 hour for every 30 hours worked for part-time employees
11 paid holidays (eligible after 90 days of employment)
Travel Expense Reimbursement
All necessary and work-related travel expenses will be reimbursed in accordance with company policy
If you are a motivated individual with a passion for providing excellent customerservice, we encourage you to apply for this position. We offer a competitive salary, benefits package, and opportunities for career growth within our organization. We look forward to receiving your application and potentially welcoming you to our team as a Financial Services Associate I - IV. Thank you for considering this employment opportunity.
Salary Description $20.09 - $28.16 depending on experience
$20.1-28.2 hourly 19d ago
Medical Equipment Setup, CSR
Carsonvalleyhealth
Customer service advisor job in Chico, CA
This employee will set up CPAPs, Respiratory Assist Devices (RADs), maintain CPAP/RAD Compliance, manage CPAP/RAD supplies/inquiries/orders, call md INR missed appointments, manage Oximetry process, and complete all other tasks assigned/related to the functionality of the center.
Job Responsibilities:
Performs CPAP/RAD setups in a timely and professional manner
May also perform setup of oxygen equipment and other DME in patients' homes as well
This includes completion of all required documentation, instructs patient on the safe and proper use of equipment
Cleans rental equipment when returned to the center, in accordance with policies and procedures
Maintain cleanliness and organization of warehouse/storage area
Monitors CPAP/RAD Compliance report and follows up with non-compliant patients
Receives and responds to patient requests for CPAP/RAD supplies, including insurance verification, confirmation of the specific supplies needed, and arranging for them to be shipped to the patient
Monitors md INR Compliance report and follows up with non-compliant patients
Manage the center's oximetry process
Follows applicable policies and procedures of the company, including those in the Safety & Regulatory Manual including but not limited to General Safety, OSHA, and Emergency Planning
Responsible for participating in on-call responsibilities for the center
The frequency of participation will depend on the size of the center and the number of employees sharing the responsibility
Represents the company through professional personal appearance, patient care activities
May serve as a backup to other employees for vacation, illness, or other periods of absenteeism
Requires use of personal vehicle and a valid driver's license
#DD
How much does a customer service advisor earn in Chico, CA?
The average customer service advisor in Chico, CA earns between $29,000 and $45,000 annually. This compares to the national average customer service advisor range of $26,000 to $39,000.
Average customer service advisor salary in Chico, CA
$36,000
What are the biggest employers of Customer Service Advisors in Chico, CA?
The biggest employers of Customer Service Advisors in Chico, CA are: