Customer Service Specialist 1
Customer service advisor job in Oroville, CA
The Role of Customer Service Specialist: Under close supervision, provides efficient and courteous customer service by telephone and/or personal contact for issues that are routine or straightforward in nature. Essential Responsibilities * Answers telephone or greets customers at counter.
* Provides information about collections, rates, billing, and account status promptly and correctly.
* Addresses customer questions and resolves complaints through a combination of telephone service, computer data entry, billing, balancing and reconciling customer payments.
* Maintains appropriate records, prepares requested reports and performs related word processing, data entry and/or clerical duties.
* Expedites communications and services between customers and co-workers verbally or through written communications to coordinate services, records, and account status.
* Participates in training related to customer service work processes, procedures, skills and safety to ensure optimum customer service.
* Handles special calls including escrow, bankruptcies, delinquent accounts by telephone contact and monitoring delinquent accounts to point of resolution, as appropriate.
* Other duties as assigned
Qualifications
* High school diploma or GED required.
* Bachelor's degree preferred.
* 0 - 2 years of related experience and/or training.
Recology Offers
* An ecologically innovative company that finds and mentors people committed to protecting the environment and sustaining our communities.
* The largest employee-owned resource recovery company in the industry with terrific benefits to help you prosper.
* A creative and caring culture that values community, diversity, altruism, accountability, collaboration, and learning by doing.
* An inspired company mission driven to use and return resources to their best and highest use through the practice of the 4R's: Reduce, Re-use, Recycle, and Recologize.
* Distinct professional challenges to connect with, care for, and grow community that sees a world without waste.
Recology Benefits May Include
* Paid time off and paid holidays.
* Health and wellness benefits including medical, dental, and vision.
* Retirement plans (Employee Stock Ownership Plan, 401(k) with match).
* Annual wellness incentives.
* Employee Assistance Program (EAP).
* Educational assistance.
* Commuting benefits.
* Employee referral program.
Supplemental Information
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job; and pursuant to applicable law, we will consider for employment qualified applicants with criminal records. It is important that you provide accurate information on the job application, inaccurate information may cause delays in the processing of your application and/or may disqualify you as a candidate.
Recology is an equal opportunity employer committed to supporting an inclusive work environment where employees are valued, heard, and provided development opportunities. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship, disability, protected veteran status, or any other basis that is prohibited by law.
This description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills, effort, work conditions, and benefits associated with the job.
Customer Account Representative - Sunday's Off!
Customer service advisor job in Chico, CA
We are Hiring Immediately! It's Your Career. Own it! At Rent-A-Center, we believe in putting people in control of their future. We are hiring immediately talented team members that provide great customer service in a retail type environment. We care for our employees. How would you like to have Sundays off? Yes, every Sunday. How would you like to get paid every Friday? Yes, every Friday. We offer a comprehensive and competitive benefits package that includes everything from health insurance to 401(k) and generous paid time off (7 paid holidays, 1 week vacation after 6 months of service, and 2 weeks' vacation after 1 year of service). But you'll find the real benefits to joining us comes from within. You can work your way to the future you want. We'll help you own it!
We are hiring immediately customer service reps that want to move up with the company and that will provide excellent customer service. This is not a boring behind a desk, watching the clock all day job. This is a fulfilling job where you are on the move in and out of the store. You will be providing great customer service managing your route in the store, and you will also be providing great customer service driving our vehicle delivering great product to our awesome customers. We're seeking driven, retail sales minded individuals capable of managing different accounts & providing outstanding customer service. You will ensure customer accounts stay up to date and adhere to company standards & you will deliver your customers the products they need for their wonderful families. Bottom line, if you are looking for a stable job that provides an opportunity for a long successful career, this is the job for you! We are hiring immediately, are you ALL IN?
Why should you work at RAC?
Move your career to the center of an industry-leading company. We make a point to promote from within. Endless growth potential? The chance to work with top brands and top talent? Yes, you can do all that & more!
Do you have what it takes?
* Must be at least 19 years of age
* High school diploma or GED
* Valid state driver's license and good driving record
Customer Account Representative - Sunday's Off!
Customer service advisor job in Chico, CA
We are
Hiring Immediately!
It's Your Career. Own it!
At Rent-A-Center, we believe in putting people in control of their future. We are hiring immediately talented team members that provide great customer service in a retail type environment.
We care for our employees. How would you like to have Sundays off? Yes, every Sunday. How would you like to get paid every Friday? Yes, every Friday. We offer a comprehensive and competitive benefits package that includes everything from health insurance to 401(k) and generous paid time off (7 paid holidays, 1 week vacation after 6 months of service, and 2 weeks' vacation after 1 year of service). But you'll find the real benefits to joining us comes from within.
You can work your way to the future you want.
We'll help you own it!
We are hiring immediately customer service reps that want to move up with the company and that will provide excellent customer service. This is not a boring behind a desk, watching the clock all day job. This is a fulfilling job where you are on the move in and out of the store. You will be providing great customer service managing your route in the store, and you will also be providing great customer service driving our vehicle delivering great product to our awesome customers. We're seeking driven, retail sales minded individuals capable of managing different accounts & providing outstanding customer service. You will ensure customer accounts stay up to date and adhere to company standards & you will deliver your customers the products they need for their wonderful families. Bottom line, if you are looking for a stable job that provides an opportunity for a long successful career, this is the job for you! We are hiring immediately, are you ALL IN?
Why should you work at RAC?
Move your career to the center of an industry-leading company. We make a point to promote from within. Endless growth potential? The chance to work with top brands and top talent? Yes, you can do all that & more!
Do you have what it takes?
Must be at least 19 years of age
High school diploma or GED
Valid state driver's license and good driving record
Customer Service Gaming Associate
Customer service advisor job in Chico, CA
Job Description🍂 Fall Into a New Career with Knighted! Bring your best, we'll take you further.
We're looking for Gaming Associates in Chico who excel in fast-paced environments, take pride in professionalism, and know how to create a positive experience for both guests and teammates. Whether your background is in management, hospitality, customer service, or leading teams in any setting, this is your opportunity to leverage your proven people skills and attention to detail into a rewarding, long-term career.
If you're a night owl looking for a full-time role that keeps your mind engaged and leaves your work at the door, this could be the perfect fit.
What You'll Do:
Monitor and verify live casino games for fairness and accuracy
Handle casino chips and game transactions with precision
Collaborate with dealers and casino personnel to ensure smooth operations
Help foster a respectful, professional, and engaging environment on the floor
Compensation & Growth:
Pay Rate: $18.00 - $20.00 per hour
Late-night differential: Additional $2/hour for hours worked between 12am - 2am
Pay Raises: Increase your pay by learning new games, with opportunities for increases roughly every 2 months. Advanced games provide additional opportunities for growth and future pay increases.
Career Growth: Learn multiple games, build leadership skills, and get promoted from within. Our future leaders come from this role!
Schedules:
Position: Gaming Associate
Full-time, in-person only (5 days, 8 hours/week.)
Open availability and weekend availability are required.
Training Schedule: Part-time training. Schedule TBD
What We're Looking For:
Must be 21 years of age or older
Authorized to work in the U.S.
Strong mental math skills (addition, subtraction, multiplication, division)
Reliable and adaptable for the casino's 24/7 operation
Ability to pass a lifetime background check, credit check, and drug screen for state licensure
Strongly preferred to have background in leadership, management, or team-leading
Professional conduct and the ability to manage complex situations with tact are essential for effective collaboration within the fast-paced casino setting.
Physical Requirements:
Able to sit or stand at a gaming table for 3 to 4 hours at a time
Able to use hands and fingers in a dexterous manner (movements include rotating wrists, grabbing, pulling, pushing, pinching, painting, tapping)
Able to lift 5-10 pounds for chip management and bank reconciliation (varies by location)
Able to see, speak, and hear clearly during gameplay
Has necessary vision capabilities: close, distance, color, peripheral, and depth perception
Comfortable with direct communication and giving corrections when needed
Able to stay focused and manage stress effectively in fast-paced, high-pressure environments
Why Join Knighted?
Comprehensive Paid Training: No experience? No problem. Our thorough training program ensures you feel fully prepared for the role.
Robust Benefits: Access to an extensive benefits package, including 401(k), student loan assistance, fully-covered health insurance, vision and dental plans, and paid time off.
Employee Perks: Team activities, ability to work on multiple games, and opportunities for growth.
Community Engagement: Through our Knighted Neighbors program, you can join a team that values making a difference in the community.
Low Physical Demand: This role focuses on customer service, quick thinking, and attention to detail-no heavy lifting required!
Career Advancement: Progress into leadership roles; many of our current leaders started as Gaming Associates.
Interview Process:
In our interview process, we aim to ensure each person that joins the team is the right fit for Knighted and will provide ample information for you to assess if Knighted is the right fit for you. The process for this role is as follows:
Initial Interview - 30 Minutes
Virtual One-on-One Interview - 15-30 Minutes
In-Person Interview - 15-30 Minutes
Orientation - 3-4 Hours
Want to see the Gaming Associate role in action? Click here to watch a video and learn more!
Please note: submitting an application allows you to be considered for any of our locations across California. To streamline the process and avoid duplicates, please submit only one application.
Knighted Ventures and similar organizations are regulated by the California Gambling Control Commission, ensuring compliance with state gaming regulations.Knighted provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.Knighted will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Knighted is concerned about a conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting calcivilrights.ca.gov/fair-chance-act/.By submitting your application you acknowledge and confirm that you have received, read and understand
Knighted's Job Applicant Privacy Notice
and hereby authorize and consent to the Company's use of the personal information and sensitive personal information it collects, receives or maintains for the business purposes identified in disclosure.
Sales Family Service Advisor
Customer service advisor job in Chico, CA
Revolutionizing the funeral industry means blazing new trails, creating new ideas, developing strong relationships, preserving legacies, and compassionately caring for Families. With over 200 locations across the country, Foundation Partners Group is continuing to expand our reach, but we only do this with exceptional team members ready to embrace the future of the funeral industry.
Our Team Members are vital to the health of our funeral homes, and we value the insight, ideas, and passion they bring every day to compassionately care for our Families. FPG is transforming the funeral industry one life, one family, and one community at a time. Join us as we revolutionize the funeral industry across the nation.
We currently have an opening for a Family Service Advisor at Glen Oaks Memorial Park. This position sells cemetery services, property and merchandise, and pre-need funeral services and inventory in accordance with the goals established by sales management. Sales are made both at-need and preneed
Overview & Responsibilities:
* Sells company pre-arranged funeral contracts, along with cemetery property and merchandise in accordance with established sales objectives and procedures
* Makes sales in advance of need, funding mechanism for prearrangements, including cash and installment sales
* Completes contracts and other documents as required to provide sales and customer service in accordance with company policies
* Develops personal sales leads through personal contacts, telephone solicitation activity, family follow-ups, and group marketing activities such as direct mail, media, mall kiosks, or home show booths
* Sets appointments and makes presentations in prospective client family homes to sell prearrangements
* Attends visitations, funerals, and interment services of client families
* Attends sales meetings and group sales activities as directed
* Provides client family services supporting the primary outside sales responsibility
* Maintains records of personal sales activity and performance results in the manner prescribed by the company
* Refers to sales management on any deviation from prescribed policies or procedures including, but not limited to, prices, credit, discounts, contract terms, and conditions of sale
Requirements & Qualifications:
* High school diploma or equivalent
* Strong preference for some formal training in business or business-related areas
* Experience in commissioned sales is strongly preferred
* Insurance license or the ability to obtain an insurance license (depending on the funding mechanism for the product sold)
* Valid state-issued driver's license with a clear driving record
* Must have the ability to travel independently
Team Member Benefits Include:
* Sales commission schedule
* Entry-level and experienced professionals; students, and veterans - we offer complete career paths regardless of your career and life stage
* Unique ShareLife technology lets you create one-of-a-kind life celebrations for the families you serve
* Competitive salaries and performance incentives
* Team member referral program
* Medical, dental, prescription, and vision insurance
* Vacation, sick, and holiday pay
* 401k with company match
* Company-paid life insurance, long-term disability, and short-term disability
Service Advisor
Customer service advisor job in Chico, CA
Job Title: Service Advisor
We are searching for a highly organized and customer-oriented individual to join our team as a Service Advisor. The Service Advisor will serve as the main point of contact for customers who require vehicle maintenance or repair services. They will be responsible for understanding customers' needs, advising them on the necessary services, and ensuring a smooth and timely execution of all service requests. The ideal candidate will possess excellent communication skills, have a strong automotive background, and excel in providing exceptional customer service.
Responsibilities:
- Greet customers and initiate conversations to determine their service needs
- Listen attentively to customers' concerns and accurately document them
- Conduct vehicle inspections and diagnose issues using appropriate tools and equipment
- Provide customers with detailed explanations of necessary repairs or maintenance, including cost estimates and options
- Recommend additional services or parts based on vehicle inspection and manufacturer guidelines
- Schedule and coordinate service appointments in an efficient manner and explain the process to customers
- Maintain regular communication with customers throughout the service process, keeping them informed of any delays or changes
- Collaborate with the service team to ensure smooth workflow, timely completion of repairs, and high-quality service delivery
- Update customer records, service histories, and other relevant data in the company's database
- Resolve customer complaints or issues promptly, offering appropriate solutions to ensure their satisfaction
- Stay up-to-date with industry trends, automotive technologies, and service bulletins to provide accurate information to customers
- Maintain a clean and organized workspace, including the service area and customer waiting lounge
- Adhere to all safety protocols and guidelines to ensure a safe working environment
Requirements:
- High school diploma or equivalent; degree in Automotive Technology or related field is a plus
- Proven experience as a Service Advisor or similar customer service role in the automotive industry
- Excellent communication and interpersonal skills to effectively interact with customers, colleagues, and technicians
- Strong technical knowledge of automotive systems, repair processes, and preventive maintenance
- Proficiency in using diagnostic tools, software, and industry-specific computer programs
- Exceptional organizational and multitasking abilities to handle multiple customer requests and prioritize tasks
- Strong problem-solving skills to accurately diagnose and recommend appropriate repairs
- Ability to work in a fast-paced environment and handle stressful situations with professionalism and composure
- Professionalism, integrity, and a commitment to providing outstanding customer service
- Valid driver's license and clean driving record
We offer competitive compensation packages, training opportunities, and a supportive work environment. Join our team and contribute to the satisfaction and safety of our valued customers.
Service Advisor
Customer service advisor job in Chico, CA
Pajouh Automotive Center is a trusted name in automotive services, committed to delivering exceptional customer experiences. We are now accepting applications for long-term, career-oriented service advisors to join our dedicated team.
We are looking for a full-time professional and friendly Service Advisor to create a world-class customer service experience for our clients. This role involves managing service appointments, accurately writing up vehicle problems, coordinating with technicians, and ensuring clear and effective communication with customers throughout the repair process.
Key Responsibilities:
Create a world-class customer service experience
Schedule service appointments and obtain customer and vehicle data prior to arrival when possible
Greet customers in a timely, friendly manner and obtain vehicle information
Write up customers' vehicle problems accurately and clearly on repair orders
Test drive vehicles with customers as needed to confirm problems with or refer to a test technician
Refer to service history, inspect vehicles, and recommend additional needed services
Advise customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturer's specifications
Provide a complete and accurate written cost estimate for labor and parts
Establish "promised time" and check with the dispatcher if necessary
Obtain customers' signatures on repair order and provide customers with copies
Make daily status calls to keep customers informed
Facilitate follow-up processes and notify team leaders of incoming work
Check on the progress of repairs throughout the day, contact customers regarding any changes in the estimate or promised time, explain cost and time requirements in detail, and get proper authorization before any additional repairs are performed
Review repair orders to ensure that work is completed and additional work and authorization is noted
Close repair orders as appropriate
Keep service department forms, menus, and pricing guides up-to-date
Explain completed work and all charges to customers
Maintain customer information in accordance with current regulations
Qualifications:
Strong customer service and communication skills
Ability to work efficiently in a fast-paced environment
Knowledge of automotive repair and maintenance is a plus
Detail-oriented with strong organizational skills
Ability to work collaboratively with team members and other departments
What We Offer:
Competitive salary and benefits package
Opportunities for career growth and advancement
A supportive and collaborative work environment
Ongoing training and professional development
How to Apply:
Interested candidates are invited to apply here and submit their resume and a cover letter detailing their qualifications and experience. Pajouh Automotive Center is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Customer Service Specialist
Customer service advisor job in Marysville, CA
in effect through February 25, 2026. Registers and admits patients to hospital. Interviews patients to obtain required medical and financial information and completes registration forms. Verifies patient insurance and ensures registration forms are properly signed. May be expected to perform other admissions related clerical work. Typically requires a high school diploma or its equivalent. Typically reports to supervisor and/or manager.
Qualifications
Medical terminology required; Working knowledge of computerized registration and billing systems; If multilingual, must demonstrate proficient oral and written skills in English and second language, and ability to effectively communicate and interface between patients and medical personnel.
Work Experience
Mandatory: Experience in appointment scheduling and computerized registration; Experience in busy office setting with demonstrated ability to prioritize medical emergencies and critical situations
Preferred: Minimum two (2) years experience in medical office or health care setting; Two (2) years of college course work; Experience in telephone triage; Knowledge of Medicare, Medi-Cal, CHDP, BCEDP, and OFP programs
Education
High school graduate or equivalent required.
Skills
Verbal and Written Communication; Active Listening; Reading Comprehension; Time Management; Critical Thinking; Social Perceptiveness; Management of Personnel Resources; Typing 45 wpm or more
Examples of Duties
* Ability to work with patients and families in multi cultural environment.
* Obtain customers' names, addresses, and billing information
* Verify customer information for correctness, checking it against previously obtained information as necessary
* Receive and forward customer complaints
* Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments
* Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations
* Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided
* Receive payment and record receipts for services
* Collect payment for visit or arrange for billing
* Review Medi-cal to verify status as active
* Consult with patients regarding relevant social programs and assist with documentation for programs and sliding fee
Additional Responsibilities
* Accurate and timely completion of charge documents, billing forms, cash receipts, and daily logs.
* Ensures and maintains the accurate and complete filing and retrieval of charts and reports.
* Maintains a professional, neat, and well-organized work area, waiting area, and clinic environment.
* Provides information in a manner that is ethnically, culturally, and financially sensitive and age appropriate.
* If multilingual, provides language translation for non-English speaking patients in a manner that is accurate and medically competent.
* Answers, transfers, and manages incoming telephone calls. Assesses needs of each caller to determine appropriate handling or referral of call. Takes messages for clinic staff and providers, obtaining accurate and sufficient information, to facilitate efficient and timely communications. Utilizes telephone voice mail appropriately.
Travel Requirements
Occasionally may travel to other sites to attend meetings, training, or to cover other shifts.
Tools & Technology
Tools: Calculators or accessories; Photocopiers; Scanners; Faxing equipment; Computers and Keyboards; Telephones
Technology: Data software - NextGen; Microsoft Office programs; Electronic Mail - Microsoft Outlook
Knowledge
Clerical, Customer and Personal Service, English Language; Medical Terminology (helpful); HIPAA
Abilities
Oral Comprehension; Oral Expression; Written Comprehension; Written Expression; Problem Sensitivity; Deductive Reasoning; Inductive Reasoning; Near Vision; Speech Clarity; Selective Attention; Speech Recognition; Filing with low error rate
Work Activities
Communicating with Supervisors, Peers, or Subordinates; Interacting with Computers; Processing Information; Resolving Conflicts and Negotiating with Others; Updating and Using Relevant Knowledge; Getting Information; Organizing, Planning, and Prioritizing Work; Communicating with Persons Outside Organization; Establishing and Maintaining Interpersonal Relationships; Documenting/Recording Information
Work Styles
Integrity; Dependability; Attention to Detail; Social Orientation; Cooperation; Independence; Initiative; Self Control; Adaptability/Flexibility; Concern for Others; Stress Tolerance
Work Context
Physical Demands: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential function of the job, with or without accommodation. Prospective employees must complete a pre-employment medical exam (Occupational Group IV) which will measure the ability to:
* See well enough to read fine print and view a computer screen; speak and hear well enough to understand, respond, and communicate clearly in person and on the telephone; independent body mobility sufficient to stand, sit, walk, lift or move, stoop, and bend to access the work environment and a standard office environment; manual dexterity and sufficient use of hands, arms and shoulders to repetitively operate a keyboard and to write; and the ability to sit or walk for prolonged periods of time.
* Occasionally may be required to lift/move or assist in lifting/moving up to 50lbs.
* Reasonable accommodation may be made for some of these physical demands for otherwise qualified individuals who require and request such accommodation.
Work Environment: Generally a typical office environment.
Customer Service/Front Desk
Customer service advisor job in Red Bluff, CA
Join Our Team! Lariat Bowl and Golf in Red Bluff, CA is looking for great people to join our 25 person strong team. We are located on 365 S Main St. Our ideal candidate is a self-starter, ambitious, and engaged.
No experience needed - it's all about personality, willingness to learn and attitude towards being a hard-working team player. We will teach you!
Description
Are you most at home making others feel at home? Can you keep things running smoothly under pressure? Are you a rockstar at creating a great guest experience - one that will keep customers coming back? Are you a hands-on, all-in, above-and-beyond kind of person? We're looking for someone like you. A great employee is tasked with keeping their area clean, keeping their guests smiling and making sure everything is running smoothly. Your job will be to help customers have a great time by helping them find the best solution for what they're looking for, running all transactions, helping with food preparation, making beverages & drinks, setting up bowling, working with parties, large groups and more. It's fast paced, fun and customer focused.
Duties and responsibilities
Prepare alcohol or non-alcohol beverages for bar and restaurant patrons (depending on your age)
Interact with customers, take orders and serve food and drinks
Assess customers' needs and preferences and make recommendations
Handle all game transactions such as - assigning people to lanes, distributing shoes, starting lasertag games and more.
Comply with all food and beverage regulations
Help in the kitchen preparing food as assigned or as needed
Foster and maintain a positive work environment
May be assigned to parties as needed
May be assigned to the arcade and lasertag areas as needed
Be able and willing to work as a team and demonstrate a positive team environment - remember on our team there is no such thing as “that's not my job”
Stay guest focused and nurture an excellent guest experience
Ensure health and safety standards are followed
Use all daily, weekly & monthly checklists as assigned and/or needed
Qualifications & Requirements
Computer literacy / willingness to learn a must
Ability to keep your area organized, stocked and clean
Must have or be willing to obtain California Food Handlers Card
Responsible Beverage Service (RBS) certificate a huge plus
You must be over 21 to work behind the bar
Positive attitude and excellent communication skills
Working conditions
Must be able to work in hot conditions for extended periods of time (kitchens can be hot)
Must be able to work in cold conditions for short periods of time
Must be able to work around chemicals commonly used in restaurant and kitchen environments
Physical requirements
Must be able to stand for extended periods of time while working (2-6hours at a time)
Must be able to lift up to 50lbs
Frequent bending, turning, shifting, kneeling walking and lifting of common kitchen items will be required throughout each shift.
Must be able to work around all common foods, fruits, nuts and shell fish that would commonly be found in a restaurant kitchen environment
Insurance Customer Service Specialist
Customer service advisor job in Oroville, CA
Job Description
Join Bruce Karolyi State Farm Agency, a reputable insurance agency located in Oroville, CA. As a Customer Service Specialist - Insurance, you will play a vital role in ensuring our clients receive exceptional service and support. We believe in building meaningful relationships with our customers and providing them with the peace of mind that comes from being insured by State Farm.
In this role, you will be responsible for handling customer inquiries, resolving issues, and providing guidance on insurance policies. You will have the opportunity to showcase your exceptional communication skills and customer-oriented approach to assist clients in finding the best insurance solutions to meet their needs.
We value teamwork and collaboration, and our team is dedicated to creating a positive and inviting work environment. If you are a motivated and customer-focused individual who thrives in a fast-paced setting, we invite you to join our team at Bruce Karolyi State Farm Agency. Apply now to be a part of our growing family!
Benefits
Annual Base Salary + Commission + Bonus Opportunities
Paid Time Off (PTO)
Life Insurance
Mon-Fri Schedule
Retirement Plan
Professional Work Environment
Hands on Training
Career Growth Opportunities
Flexible Schedule
Family Flex Time
401(k) / Profit Sharing
Responsibilities
Responsibilities:
Provide exceptional customer service to clients, addressing their inquiries and concerns regarding insurance policies and claims.
Assist clients in selecting the right insurance coverage based on their needs and provide guidance throughout the application process.
Process policy changes, endorsements, and cancellations accurately and efficiently.
Collaborate with the agency team to provide comprehensive insurance solutions to clients.
Maintain accurate client records and follow up on outstanding tasks or documentation.
Stay up-to-date with industry regulations and product knowledge to provide accurate and relevant information to clients.
Requirements
Previous experience in customer service, preferably within the insurance industry
Excellent communication skills, both verbal and written
Strong attention to detail and problem-solving abilities
Ability to work in a fast-paced environment and adapt to changes
Customer-centric mindset and passion for helping others
Familiarity with CRM software is a plus
Must have Property & Casualty & / or Life license
For more information go to: *******************
Customer Service Representative - State Farm Agent Team Member
Customer service advisor job in Chico, CA
Job DescriptionBenefits:
401(k)
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Signing bonus
Training & development
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Joni Ginno - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
Customer Service Representative - State Farm Agent Team Member
Customer service advisor job in Chico, CA
Job DescriptionBenefits:
License reimbursement
401(k)
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Erynn Nelson - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
Customer Service Rep(07980)324 Walnut, Suite B
Customer service advisor job in Chico, CA
CSR
Take in person and phone orders
Complete transactions with guest at register
Help other stations when needed
Clean as you go
Follow food safety standards
Good Customer service skills
Help prep pizza items and label with date
Make pizzas when needed
Pass background test
Over 18 years old
Qualifications
over 18 years
Additional Information
All your information will be kept confidential according to EEO guidelines.
Customer Service Representative
Customer service advisor job in Chico, CA
Job Description
BASIC PURPOSE:
Under the general direction of the Station Manager and Area Manager, the Customer Service Representative assists in carrying out the company's day to day operations and is accountable for helping the company deliver on our commitment to provide superior customer service. The Customer Service Representative is responsible for maintaining a clean and visually appealing food mart that is well stocked with a variety of quality food and beverage options.
ESSENTIAL FUNCTIONS:
Customer Service Duties
· Welcome and make eye contact with all customers when they enter the store (Ex. “Welcome to Chevron”)
· Represents the Company in a professional manner at all times. Consistently maintains a professional, courteous attitude when dealing with customers.
· Performs the Four Steps of Customer Service with all customers to ensure an excellent Mystery Shop review and total customer satisfaction.
· Offer current promotional items to all customers.
· Offer credit card application and information to all customers.
Visual Communications
· Stock and maintain all displays and coolers to ensure they are visually appealing to customers.
· Make sure all promotional signage is in good condition and displayed in key areas to maximize effectiveness.
· Ensure that all prices are displayed correctly for each product.
· Make sure all damaged and expired items have been removed from the shelf and set aside for the Station Manager.
· Keep the food and beverage area clean, neat, and well stocked with all necessary items.
Food and Beverage Handling
· Make sure all hot food and beverage items are fresh and properly prepared at the correct temperature.
· Sanitize all coffee and fountain machines, roller grills, and all other machines and equipment that come into contact with hot foods and beverages.
Cash Handling
· Accurately conduct all cash, debit, credit transactions on cash register (POS).
· Preform simple math calculations.
· Make sure all money is dropped in the safe according to company policy and procedures.
Maintenance/Cleanliness Duties
· Maintain the outdoor equipment (pumps, water bucket and squeegees, paper towel dispenser).
· Removes and disposes of trash and debris outside/inside.
· Sweep and Mop floors.
· Clean station restrooms.
Miscellaneous
· Follows Shift Duties schedule for correlating shift.
· Check for valid identification for all credit card transactions and age restricted items (Lotto/Tobacco/Alcohol).
· Understands how the car wash operates and how to reset it if needed. (Only applicable for locations with car wash.)
· Performs all other duties assigned.
JOB QUALIFICATION REQUIREMENTS:
The incumbent must be able to work any shift, Sunday - Saturday to support the company's business needs. He/she must be able to effectively communicate. The incumbent should demonstrate effective verbal communication skills and have excellent follow through.
Knowledge/Experience:
High school diploma or equivalent preferred. Basic aptitude and understanding of POS preferred. Some customer service experience is preferred. Excellent communication and interpersonal skills are required. Adaptability, multi-tasking and sound decision making abilities are required and essential to the success of this role. Computer proficiency is also required.
Software, Tools and Equipment:
You may be required to use and familiarize yourself with the following software, tools and equipment that are essential to the job: Computer w/ internet and e-mail capabilities, Microsoft Excel, step ladder, car wash, coffee brewer, fountain machine, cappuccino machine, convection oven, roller grill, and all chemicals associated with general maintenance and cleaning.
Other Requirements:
As a team member you will represent Hassan & Sons. While you are on the job, Hassan & Sons expects you to wear clothing and accessories that are appropriate in a professional business environment. If a uniform is required, you are expected to wear it. Refer to Hassan & Sons, Inc. Appearance & Image Guide for additional information.
PHYSICAL AND VISUAL ACTIVITIES:
Ability to perform numerous physical activities that require considerable use of your hands, arms and legs and moving your whole body, including prolonged or
repeated standing, walking, climbing, stooping, kneeling, crouching, and lifting of materials. Frequent lifting, grasping, and carrying materials and equipment up to 50 lbs. Proficient hand/eye dexterity is essential to operate cash register (POS) and to stock displays and coolers. Must be able to communicate well enough to receive instructions and provide information to others. Must be able to work inside and outside in all types of weather.
The above describe the physical and visual activities that are commonly associated with the performance of the essential functions of this job. “Commonly associated” is not intended to mean always or only. Reasonable accommodation will be provided as required by law to enable otherwise qualified employees with a known disability to perform the essential functions of the job.
WORKING ENVIRONMENT:
Gas station with food mart.
2 - Part-time Customer Service Representatives Positions
Afternoon to Closing + Weekends
3p-11:30p
Interviews: Monday through Friday 8a-3p
Financial Services Associate I - IV - Virtual Branch
Customer service advisor job in Yuba City, CA
On-Site in Yuba City, CA. Remote work not available.
Provide accurate, prompt and professional member service while promoting credit union services. Actively participate in the virtual branch efforts to meet or exceed assigned production goals.
Essential Functions
1. Provide accurate, prompt, courteous and efficient service to credit union members.
2. Maintain a satisfactory performance record; including balancing, attendance, and sales referrals.
3. Performance of daily duties in compliance with established policies, procedures, and guidelines.
4. Inform members about additional credit union products and services.
5. Perform accurate complex input/output functions on the credit union computer systems that relates to account, loan, and general ledger postings.
6. Must achieve assigned individual sales goals and actively participate in all branch efforts to meet or exceed assigned production goals.
7. Maintain security of all cash, deposited items, and negotiable instruments.
8. Answer the telephone in accordance with established phone answering sequence, using an established greeting and adhering to a service quality script.
9. Must work well under pressure, meeting multiple and sometimes conflicting deadlines.
10. Adaptable to changing member services requirements; including scheduling flexibility, self-motivating, and ability to multi-task on different levels.
11. Must participate in activities as assigned by Branch Vice President and/or Operations Managers to achieve branch and/or individual sales goals. Includes telemarketing, in-branch promos, cross-selling and up-selling.
12. Must ensure that each interaction with members and co-workers is polite, professional, and respectful at all times.
13. Must be able to travel and work at other branches as business needs dictate, sometimes on short notice.
14. Must be able to travel to different locations to attend training classes.
15. Successful completion of FSA I required training courses per the Training Development Department or as specified by SVP/RVP.
16. Additional duties as assigned.
Requirements
Required Skills and Abilities
1. Ability to effectively communicate with a wide range of personality types.
2. Ability to effectively communicate verbally or in writing, and ability to speak and present in an effective manner.
3. Must work well under pressure, meeting multiple and sometimes conflicting deadlines.
4. Adaptable to changing member services requirements; including scheduling flexibility, self-motivating, and ability to multi-task on different levels.
Education and Experience
High school diploma or equivalent is required.
Must be familiar with basic computer functions and programs.
Previous cash handling experience and working knowledge of Microsoft Office programs preferred.
Successful completion of required training courses per the Talent Development Center.
Required training courses must be completed within specified training period or as scheduled by SVP/RVP.
Pay Ranges
Financial Service Associate I - $19.56 - $20.38 - No banking to less than 3 years of banking/financial institution experience. Cash handling and customer service preferred.
Financial Service Associate II - $21.00 - $23.00 - Three years credit union/financial institution experience with strong foundation in member service, cross-selling, and loan processes with one year experience as Financial Service Associate preferred.
Financial Service Associate III - $23.60 - $26.00 - Four years credit union/financial institution experience with strong foundation in member service, cross-selling, and loan processes with one-year experience as Financial Service Representative preferred.
Financial Service Associate IV - $25.00 - $29.46 - Four plus years credit union/financial institution experience with strong foundation in member service, cross-selling, and loan processes with one-year experience as Financial Service Representative preferred.
If you are a motivated individual with a passion for providing excellent customer service, we encourage you to apply for this position. We offer a competitive salary, benefits package, and opportunities for career growth within our organization. We look forward to receiving your application and potentially welcoming you to our team as a Financial Services Associate I - IV in our Virtual Branch. Thank you for considering this employment opportunity.
Salary Description $19.56 - $25.00 an hour depending on experience
Customer Service Representative - State Farm Agent Team Member
Customer service advisor job in Yuba City, CA
Job DescriptionBenefits:
401(k) matching
Flexible schedule
Free food & snacks
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Ryan Henshaw - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist clients with policy changes and updates.
Process insurance claims and follow up with clients.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Strong communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
Customer Service Representative
Customer service advisor job in Willows, CA
Excited to grow your career?
At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working as a team and have a positive work attitude. The perfect fit for our team are individuals who are self-motivated, dependable and able to work effectively & safely in a fast-paced environment while maintaining 100% total customer focus.
People First, Excellence Always
CSI#: 1702
Station Address: 1250 West Wood Street, Willows, CA 95988
Job Expectations:
Maintain courteous, professional contact with co-workers, customers, vendors, and community at large.
Maintain neat appearance and good personal hygiene in compliance with CSI image standards.
Support and follow established safety, security, quality guidelines as well as CSI's policies, procedures, practices, and programs. Report accidents or incidents to the manager immediately.
Preserve safety of self, fellow employees, and all others in the work location by utilizing the CSI Loss Prevention process.
Ensure food safety hygiene in accordance with county regulations is followed to include proper sanitation, food handling, preparation, storage and disposal procedures
Follow federal law and company standards on carding customers for all age restricted products sold at the stations.
Work professionally with vendors and contractors.
Regular and punctual attendance is expected.
Follow proper kitchen and sanitation procedures in accordance with city and county regulations during cooking of KKC products
Essential Functions:
Provide exceptional guest service. Be courteous, always greet and thank all customers while making eye contact.
Conduct all point-of-sale activities accurately and safely while adhering to CSI guidelines and procedures. This includes retail and fuel sales transactions completed through multiple forms of payment.
Maintain cash drawer to be at or below maximum level. Secure all funds in safe and perform cashier reconciliation at each end of shift to ensure accurate management of sales. CSI cash handling policies, guidelines, and procedures are followed consistently.
Perform consistent station cleaning of the indoor and outdoor facilities including restrooms, islands, pumps, and car wash, if applicable.
Prepare food and hot beverage products. Effectively manage ExtraMile and/or KKC foodservice and beverages to ensure maximization of sales and minimization of loss through continuously monitoring product levels and re-stocking as needed.
Actively promote store specials and other marketing programs.
Cross-check price of delivered goods for accuracy.
Distribute delivered goods in an orderly manner throughout the store and continuously ensure shelves are full of products. This includes both the retail space and cooler locations in the store.
Observe local law requirements in activating and filling vehicle fuel tanks with gasoline or diesel fuel to specified levels. (Oregon only)
May perform other duties as assigned by management.
Requirement/Qualifications:
Must be sufficiently proficient in English to understand CSI policies, safety training, and job instructions, and to effectively communicate with customers and/or coworkers on work-related matters.
Available to work a variety of hours, which may include early mornings, evenings, weekends, overnight shifts, and holidays.
Strong attention to detail.
Ability to handle challenging situations professionally and exercise exceptional judgement.
Ability to work both independently and in team settings.
Must possess required up-to-date food handling certificates, as required by law (in specific locations only).
Cooking/Restaurant experience preferred
Supervisor Responsibilities:
This position has no supervisory responsibilities
Travel:
Rare, limited to required training and coverage for nearby stations.
Physical Demands Include but are not limited to:
Ability to stand and walk for long periods of time on hard and uneven surfaces.
Ability to bend, lift, push, and move product using proper lifting techniques. Follow the team-lift concept if objects are too heavy or awkward and if over 25 pounds.
Krispy Krunchy Chicken procedures require constant standing, bending, and reaching with a moderate amount of manual dexterity.
Work safely with equipment that can create and hold very high temperatures while always using appropriate personal protective equipment.
Periodic exposure to all outdoor conditions during daylight hours.
Moderate exposure to walk-in coolers and freezers at 34 F or lower.
Frequent handwashing and attention to personal cleanliness standards.
Must be at least 18 years of age or older to work in California and Oregon locations.
Must be at least 21 years of age or older to work in Washington locations.
Must be at least 21 years of age or older to work Graveyard shift from 10pm to 6am.
Must be at least 21 years of age or older to work in Management positions.
Please note that the compensation and benefits listed below are only applicable for U.S. payroll offers.
The selected candidate's compensation will be determined based on their skills, experience, and qualifications. The compensation and reference to benefits for this role is listed on this posting in compliance with applicable law.
USA based job position
Visas will not be granted
Benefits:
Full-time & Part-time shifts available
Direct Deposit with competitive weekly pay
Health & Wellness packages available for purchase
Education reimbursement program
Shift Differential Pay for select shifts and job titles
Management Bonus Program
Loyalty Service time Program
Commuter benefit Program
Compensation Range:
$18.00 - $19.00
Chevron Stations Inc. (CSI) is an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religious creed, sex (including pregnancy, childbirth, breast-feeding and related medical conditions), sexual orientation, gender identity, gender expression, national origin or ancestry, age, mental or physical disability (including medical condition), military or veteran status, political preference, marital status, citizenship, genetic information or other status protected by law or regulation.
We are committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or an accommodation, please email us at ******************.
Auto-ApplySales Family Service Advisor
Customer service advisor job in Chico, CA
Revolutionizing the funeral industry means blazing new trails, creating new ideas, developing strong relationships, preserving legacies, and compassionately caring for Families. With over 200 locations across the country, Foundation Partners Group is continuing to expand our reach, but we only do this with exceptional team members ready to embrace the future of the funeral industry.
Our Team Members are vital to the health of our funeral homes, and we value the insight, ideas, and passion they bring every day to compassionately care for our Families. FPG is transforming the funeral industry one life, one family, and one community at a time. Join us as we revolutionize the funeral industry across the nation.
We currently have an opening for a Family Service Advisor at Chico Cemetery in Chico, CA. This position sells cemetery services, property and merchandise, and pre-need funeral services and inventory in accordance with the goals established by sales management. Sales are made both at-need and preneed
Overview & Responsibilities:
* Sells company pre-arranged funeral contracts, along with cemetery property and merchandise in accordance with established sales objectives and procedures
* Makes sales in advance of need, funding mechanism for prearrangements, including cash and installment sales
* Completes contracts and other documents as required to provide sales and customer service in accordance with company policies
* Develops personal sales leads through personal contacts, telephone solicitation activity, family follow-ups, and group marketing activities such as direct mail, media, mall kiosks, or home show booths
* Sets appointments and makes presentations in prospective client family homes to sell prearrangements
* Attends visitations, funerals, and interment services of client families
* Attends sales meetings and group sales activities as directed
* Provides client family services supporting the primary outside sales responsibility
* Maintains records of personal sales activity and performance results in the manner prescribed by the company
* Refers to sales management on any deviation from prescribed policies or procedures including, but not limited to, prices, credit, discounts, contract terms, and conditions of sale
Requirements & Qualifications:
* High school diploma or equivalent
* Strong preference for some formal training in business or business-related areas
* Experience in commissioned sales is strongly preferred
* Insurance license or the ability to obtain an insurance license (depending on the funding mechanism for the product sold)
* Valid state-issued driver's license with a clear driving record
* Must have the ability to travel independently
Team Member Benefits Include:
* Sales commission schedule
* Entry-level and experienced professionals; students, and veterans - we offer complete career paths regardless of your career and life stage
* Unique ShareLife technology lets you create one-of-a-kind life celebrations for the families you serve
* Competitive salaries and performance incentives
* Team member referral program
* Medical, dental, prescription, and vision insurance
* Vacation, sick, and holiday pay
* 401k with company match
* Company-paid life insurance, long-term disability, and short-term disability
Customer Service Rep(07742) - 861 GRAY AVE.
Customer service advisor job in Yuba City, CA
Job DescriptionWe offer flexible hours, part time and full time. We offer opportunities to move up into the management training program for exceptional employees that show self motivation, willingness to learn, and take pride in their job.
Excellent customer service skills.
The ability to work well under pressure.
A sense of urgency to do your job well in a fast paced environment.
Good teamwork skills.
Ability to communicate with customers and employees in English
(bilingual also a plus).
Customer Service Representative - CA
Customer service advisor job in Yuba City, CA
Under the general supervision of the Store Manager and Area Manager, the Customer Service Representative (CSR) supports daily store operations while upholding the company's commitment to exceptional customer service. This role is responsible for cashiering, maintaining store presentation, ensuring food and beverage quality, and fostering a safe and welcoming environment for all customers.
The CSR serves as the face of H&S Energy, creating a positive experience for every guest through friendly interactions, product knowledge, and efficient service.
Responsibilities and Duties:
Customer Service Excellence
Greet all customers with enthusiasm and professionalism, creating a welcoming environment (“Welcome to H&S” / “Welcome to Chevron”)
Deliver friendly, efficient, and accurate service at checkout while maintaining a positive attitude
Follow the company's Four Steps of Customer Service with every interaction to achieve outstanding customer satisfaction and Mystery Shop performance
Communicate current promotions, loyalty programs, and product recommendations to enhance customer engagement
Represent the company with professionalism in appearance, communication, and conduct
Cash Handling & Register Operations
Operate the Point of Sale (POS) system accurately for all cash, credit, and debit transactions
Ensure correct change is given, receipts are issued, and refunds or exchanges are processed per company policy
Perform safe drops, cash counts, and drawer balancing at shift end following standard procedures
Verify identification for age-restricted items (alcohol, tobacco, lottery) and credit transactions
Store Presentation & Merchandising
Stock shelves, coolers, and displays to ensure products are organized, priced correctly, and visually appealing
Maintain signage, promotional materials, and pricing accuracy
Remove expired, damaged, or recalled items and report discrepancies to the Station Manager
Keep the sales floor, counters, and displays neat, clean, and clutter-free
Food & Beverage Handling
Prepare and maintain all self-serve and ready-to-eat food and beverage stations (coffee, fountain, roller grill, etc.)
Follow all food safety, sanitation, and temperature guidelines
Clean and sanitize equipment regularly to ensure quality and compliance
Maintenance, Cleanliness & Safety
Maintain cleanliness of the entire facility, including restrooms, fueling area, and trash disposal
Refill windshield washer stations, paper towels, and squeegees at the pumps
Follow all safety procedures and emergency response protocols, including knowledge of shutoff systems
Report equipment malfunctions or safety hazards immediately to management
Additional Duties
Adhere to the station's shift duties checklist for assigned shifts
Understand and assist with car wash operations (if applicable)
Perform other job-related duties as assigned by management
Education and Work Experience
High school diploma or equivalent preferred
Previous experience in retail, food service, or customer-facing roles preferred
Basic knowledge of POS systems and cash-handling procedures
CPR and First Aid training a plus
Strong communication skills and the ability to work effectively in a team environment
Skill Set
Strong customer service and communication skills
Ability to multitask and stay organized in a fast-paced setting
Self-motivated and dependable, with strong follow-through and attention to detail
Able to follow direction, take initiative, and maintain professionalism under pressure
Comfortable using computers and POS systems; basic Microsoft Office skills a plus
Flexible availability, including nights, weekends, and holidays
Physical Demands and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Frequent standing, walking, bending, and lifting up to 50 lbs
Requires use of hands, arms, and vision to operate POS systems and restock merchandise
Must be able to work both indoors and outdoors in various weather conditions
Exposure to cleaning chemicals, fuel fumes, and noise typical of a retail fuel environment
Must be able to communicate clearly and effectively in person and over the phone
Reasonable accommodations will be provided as required by law
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