Customer service advisor jobs in Davenport, IA

LogFret seeks an experienced General Clerk to join us. The Clerk must have extensive knowledge on the job. You maintain the office activities. Ready for a lifestyle that keeps you closer to home? This is the role for you. The Clerk is required to create, maintain, and organize branch activity records. Assist in a high-volume call center. Provides office services by implementing administrative systems, procedures, and policies, and monitoring administrative projects. Job Responsibilities: Maintain cleanliness of the office. Maintains workflow by studying methods; implementing cost reductions; and developing reporting procedures. Resolves administrative problems by coordinating the preparation of reports, analyzing data, and identifying solutions. Maintain accurate files of inbound/outbound paperwork. Order Office and sales supplies. Inputs waste information from drivers into the Logfret computer program. Completes operational requirements by scheduling and assigning administrative projects; expediting work results. Adhere to all corporate policies and standards including, but not limited to: environmental and regulatory, human resources, facility, equipment, operations and maintenance. Contributes to team effort by accomplishing related results as needed. Performs other related duties as assigned. Physical Demands: Must be able to lift up to 25 pounds. Must be able to stand and walk for prolonged amounts of time. Must be able to twist, bend and squat periodically. Education & Experience: High school diploma preferred. Ability to successfully multi-task, works efficiently, and meets deadlines. Ability to work independently and in a team environment. Must have experience with Microsoft Office: Word and Excel. Requirements: Must have two years of proven administrative work experience. Drug Screening. Customer service skills and the ability to communicate professionally required. High school diploma or GED. Pre-employment background check required. Benefits: Life Insurance. $30.50 per hour. Paid Time Off (PTO). 401(k) Medical, dental, and vision insurance programs. Monthly Bonus. About Logfret: Logfret is an international freight forwarding company comprising over 70 owned offices and a network of over 120 offices. Our commitment is to solve logistics problem and raise expectation through our industrys best digital freight solution, taking businesses to the next level.

Department: Customer Service & Development Reports To: Training Team Leader Wage Range: $16.80 - $25.20, plus bonus opportunity As a Customer Service Representative, you will embark in a 12- week training program, including formal classroom and job shadowing. After successful completion of the Customer Service training program, you would be responsible for covering a variety of territories in the absence of the Customer Service Rep. This position is a path to a traditional Customer Service territory, when a vacancy becomes available, typically within 6-12 months of hire. WHAT YOU'LL DO Manage customer questions and requests by providing appropriate solutions, ensuring timely and accurate response and resolution. Act as the liaison between the customer and multiple internal departments, including Replenishment, Pricing, Accounts Receivable, and Transportation Process customer orders to ensure internal order deadlines are completed on time Go above and beyond to meet customer needs, including appropriate use of empathy Work closely with a team to include, outside sales, regional teammates, and internal customers. Applies lean thinking and tools to identify and eliminate waste in all areas of the position. YOU MUST HAVE High School Diploma Excellent verbal and written communication skills Proficient in Microsoft programs such as Office, Word, and Excel Ability to process a high volume of request (email/phone) at a fast, accurate pace. YOU MAY ALSO HAVE Bachelor's Degree Two years in a professional, Customer Service environment Appetite and proven ability to build customer relationships Ability to effectively manage multiple tasks simultaneously ROLE SPECIFICS Full-time: Monday - Friday Travel - Occasional overnight travel for outside trainings and meetings. Must have ability to travel independently as needed, without restriction by all modes of transportation, including car, plane, or train WHO WE ARE Dot Foods makes products more accessible and affordable to the food industry. We streamline the supply chain and build valuable partnerships with distributors, suppliers, and operators. Our company was created on a foundation of respect and dependability. People who are open to input, ask questions, embrace diversity, and seek innovative solutions thrive here. WHAT DOT CAN OFFER YOU As a family-owned and -operated company since 1960, Dot Foods has created a strong family culture. We make everyone feel included and respected. In addition to an inclusive working environment, we will provide you with: Significant advancement opportunities Potential to work from home after 1 year Safety: This position assumes responsibility for the workplace safety of self and co-workers, and for the safety conditions of the work locations, exercise and promotes safe behaviors and show unyielding support of programs, rules and policies regarding safety. EOE/AA Employer: Dot believes all persons are entitled to equal employment opportunities. Dot will not discriminate against its employees or applicants for employment because of sex, race, color, religion, national origin, age, sexual orientation, disability, or veteran status or other basic classes protected by applicable federal or state law provided they are qualified for employment or for existing positions.

Provides information/solutions as frontline support to channel partners/customers/Company personnel on product related inquiries on moderately complex policies, issues and concerns to optimize customer satisfaction and retention. Provides responses and/or solutions to customer, dealers, and/or Company personnel inquiries concerning problems and concerns of a moderately complex level. Effectively documents customer, dealer, and/or company personnel interactions and issues relating to area of responsibility Distributes additional product/service/policy information to customers, dealers Develops common solutions to problems with team members to maintain required service levels. Additional Information All your information will be kept confidential according to EEO guidelines.

Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customer service skills and retail sales knowledge to an industry that will really get you moving, we'll train you on the rest! We are now hiring Customer Service Advisors/Lube Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle. Benefits: Opportunity to increase your payrate within your first 60 days of employment! Paid training plus bonus incentives for completing training. Cross-training across multiple roles, increasing your earning potential. Career paths that offer limitless growth opportunities (in Automotive and Management)! Safety focused work environment to always keep you and our customers safe! Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! * Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! * *For full time employees PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. The ability to build rapport and explain products effectively makes you the perfect candidate for this position! We do not require automotive experience, but customer service/sales experience are preferred. Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver's license is strongly preferred as it ensures your career opportunities will not be limited but is not required. See full job description below! Job Summary The Customer Service Advisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit! Job Responsibilities: Greet and escort guests from their vehicles as you review their requests. Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training. Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings. Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction. Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires. Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals. Other duties as assigned by management. Requirements: Proven face-to-face customer service or sales experience. Ability to perform the responsibilities of the job. Able to stand for an extended period. Ability to bend, stoop, reach, crawl, and climb stairs. Ability to lift over 50 pounds. Comfortable working in an enclosed and/or semi-outdoor environment. Authorized to work in the US without sponsorship. Qualifications: Valid Driver's License preferred. Excellent customer service and communication skills. Keen listening and reasoning skills to capture guests' product needs. Confident in overcoming objections and not afraid of rejection. An energetic and positive attitude that is welcoming to guests. Ability to work well in a team environment. Dedication to following safety policies and procedures. Willingness to undergo on the job training and a growth mindset. Ability to work in a fast-paced environment while multi-tasking. Benefits: Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine* Employer Funded Basic Life & Accidental Death Dismemberment* Bonus structure for JLU Module completions within set timeframes. Employee discount on parts and services Additional benefits available: Dental Plan and/or Vision Plan* Life & Accidental Death Dismemberment and/or Accident* Short-Term and Long-Term Disability* Critical Illness and/or Cancer and/or Hospital Indemnity* Flexible Spending Account (FSA) and/or Dependent Care FSA* Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance * Full-time employees only Equal Opportunity Employer Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Dohrn Transfer is a leading Midwest LTL Carrier providing less-than-truckload, truckload, and value-added services throughout our 10-state service area. Join our team and become a part of our new growth and bright future! We offer competitive salary and a great benefit package in an exciting, rewarding industry. Dohrn is currently seeking a Full Time Customer Service Representative at our Corporate office in Rock Island, IL. Hours can vary between 7:00am - 5:00pm Pay is $18.00/Hour Benefits: Health / Vision / Dental insurance, 401k matching, life insurance, short/long term disability and more. POSITION SUMMARY: To provide exceptional Customer Service. Responsibilities ESSENTIAL FUNCTIONS: Field inbound calls, emails and chats providing exceptional Customer Service Monitor the call queues to ensure that department is meeting goal times Respond to inquiries with excellent verbal & written communication skills Trace and monitor accounts to ensure on-time delivery Assist with scheduling pickup request Educate, when possible, self-service options available to Customers Problem-solve customer issues that arise throughout the day Backfill Receptionist Answer all phone calls coming into the Corporate Office by operating the switchboard Greet Visitors and applicants as they enter and assist them with their needs Stuff and mail all paper invoices to customers Prepare weekly timecards and various outgoing mailings Perform other duties as needed Qualifications MINIMUM REQUIREMENTS High School education or equivalent Valid Driver License Excellent Customer Service & Telephone Etiquette Excellent communication skills- verbal and written Excellent Mindset Detail-oriented 45-50 WPM typing skills Proficient in Microsoft Excel Ability to work in a team as well as independently Excellent attendance WORKING CONDITIONS/PHYSICAL REQUIREMENTS Primarily sedentary work, which involves sitting most of the time May be occasionally required to exert up to 10 pounds of force and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects The general office environment is favorable; Lighting and temperature are adequate, and there are minimal hazardous or unpleasant conditions caused by noise, dust, etc; Visual Acuity including regular use of items including a computer screen or monitor Manual dexterity is regularly required including fingering, grasping, and typing; manual dexterity includes repetitive motion of the wrists, hands, and fingers Talking and hearing required to communicate with and listen to others to share or receive information; Occasionally exposed to noise including telephone, office machinery, and conversations of others Dohrn Transfer Company, LLC is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity or expression, national origin, geographic background, physical and/or mental disability, protected veteran status, or any other classification protected by applicable law.

Work with the best! Per Mar Security, an industry leader in providing integrated security solutions, is seeking hardworking motivated people. Established in 1953, Per Mar Security Services is the largest, family-owned, full-service security company in the Midwest with more than 2,600 team members, operating in 25 branch locations. The company provides full-service security solutions for homes and businesses including security officer services, smart home automation, burglar and fire alarms, access control, security cameras, alarm monitoring, investigative services and background checks. Job Skills / Requirements Do you enjoy working in a fast-paced environment? Are you customer-service oriented with a strong emphasis in technical support? We are looking for a detail-oriented, friendly and helpful person to join our Technical Services team! This position is responsible for providing internal electronic technical support, which includes field technicians, customer care, data entry, monitoring center and sales employees for all branches. Electronic security systems include burglar and fire alarms, CCTV, Access Control systems and all related electronic security equipment in residential, commercial, and industrial environments. This position is NOT remote- it is in office but can be in any part of our footprint. Here's why you want to work here: * Competitive Pay with increases available based on performance * Competitive benefits including education assistance, paid time off, paid holidays, medical and dental insurance with no wait time for coverage! * Stable company with over 60 years of experience providing security to our communities and continued growth * Career Advancement opportunities Here's what you'll be doing: * Take calls from branch offices, field technicians, Customer Care, Data Entry and the Monitoring Center to assist as needed. * Provide remote programming services for all supported alarm panels in the field. * Write alarm panel programs for new installations to be downloaded. * Review all new work orders for accuracy and proper configuration. * Support the branch sales departments and technicians in designing systems and answering technical questions. * Process service tickets requiring downloading such as security code changes, test timers, zoning, etc. * Final test all new installations and make them active in the system. * Manage the radio systems in the field. * Putting system in/out of test on request from authorized individuals. * Provide Hosted Access Control and CCTV services. * Provide CAD drawings for sales presentations and post-operative projects. * Design and print ID badges for employees and customers. * Assist in maintaining minimal inventory levels. Here's what you'll need: * High level of accuracy and attention to detail. * Problem-solving Skills * Excellent written and verbal communication skills. * Above average mathematical skills * Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. * Must have general knowledge and experience with computers including Excel, Word and Access. Auto CAD experience is a plus. Manitou and Sedona knowledge is a plus. * Knowledge of Monitoring Center operations a plus. Education Requirements (All) High School Diploma/GEDAdditional Information / BenefitsBenefits: Medical Insurance, Dental Insurance, Paid Vacation, Paid Holidays, 401K/403b Plan, Educational AssistanceScreening Requirements: Drug Screen, Criminal Background Check

Rock Island Auction Company (RIAC), the #1 firearms auction house in the world, is searching for full-time Customer Support Representative at Rock Island, Illinois! Deliver world-class customer service as the first point-of-contact for buyers, collectors, and gun enthusiasts across the globe! Be the communication champion with prompt follow-up, meticulous attention to detail, analytical thinking, and sound decision-making. This non-exempt, full-time position is 100% on-site with an hourly gross base rate of $20.00 and eligibility for insurance benefits after meeting the required waiting period. Pay days are every Thursday! RIAC standard hours of operations are Monday through Friday, 8:00 a.m. - 5:00 p.m. CST with overtime and weekend hours, as needed. Click here to check out RIAC's hiring video! What does world-class customer service look like? It's all about relationships! Build and maintain long-lasting relationships with buyers and collectors. Keep meticulous records of all customer interactions to meet (or EXCEED!) company standards for confidentiality, quality, compliance, productivity, efficiency, and client expectations. Unite as a team while empowering co-workers to meet targets and goals. Engage in active listening and problem solving with customers to answer questions, resolve issues, address concerns, and if necessary, escalate to the next level. Why work for RIAC? Weekly pay! Paid time off and holidays! A la carte insurance benefits package, including FSA or HSA, company-paid life insurance and AD&D! 401(k) with company match! See some of the most rare and unusual firearms, military and historic collectibles! Complimentary fountain soda, fruit, oatmeal and treats! Monthly employee engagement events! Opportunities for upward mobility! Qualified candidates meet the following requirements: High school diploma, GED, or equivalent required; Two years' previous customer support experience, or similar experience required; Intermediate proficiency using Microsoft Office (Outlook, Word, Excel); Strong data entry skills and attention to detail; Ability to work six (6) auction weekends per year; and Ability to obtain and maintain active FOID card status (Illinois residents only). Physical Requirements Constant sedentary work for prolonged periods up to 100% of the time with occasional moving and transporting up to 10 pounds. Must be able to constantly communicate and exchange accurate information. Must be able to detect, identify, inspect, observe, perceive and assess customer service operations. Constantly operates and uses telephone, computer and other relevant equipment and office machinery. Constantly works around firearms, bladed weaponry, historic relics, and valuable collectibles. Rock Island Auction Company has been the #1 firearms auction house in the world every year since 2003. Today, RIAC employs a growing team of about 150 people and continues to set industry standards and expectations year over year. Between our 6 public auctions and 8+ online auctions each year, we sell tens of thousands of firearms, bladed weapons, military artifacts, and firearms accessories annually. We have a habit of excellence, regularly breaking and re-breaking our own records and redefining success in our industry, as more and more customers admire our results and trust our reputation. The employer and its subsidiaries are Equal Employment Opportunity (EEO) employers. To learn more about EEO, please review "EEO is the Law" poster in English (including a screen-readable electronic version), Spanish, Arabic, and Chinese.

Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. POSITION SNAPSHOT: Our Winner's Circle position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Winner's Circle position requires a strong communicator who will guide our Guests through their Midway experience. NITTY GRITTY DETAILS: Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers. Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering. Assists the Guest with all requests and answers questions as needed and makes recommendations on items. Provides game assistance by promptly notifying Support Technicians or Management as needed. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Notifies Manager of any Guest that is perceived to be unhappy. Practices proper cost controls by accurately weighing tickets and scanning merchandise. Responsible for stocking, displaying and securing merchandise in all storage areas. Responsible for the reconciliation of tickets and merchandise inventory. Conducts merchandise inventory during and after shift, if applicable. Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager. Reviews the cleanliness and organization of the Winner's Circle. Ensures all plush and shelves are stocked, properly cleaned, and maintained. Properly positions and set up displays to increase Guest traffic and promote sales. Assists other Team Members as needed. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Must be at least 16 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: Be friendly and able to smile frequently. Work days, nights, and/or weekends as required. Work in noisy, fast paced environment with distracting conditions. Read and write handwritten notes. Lift and carry up to 30 pounds. Move about facility and stand for long periods of time. Walk or stand 100% of shift. Reach, bend, stoop, mop, sweep and wipe frequently. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Salary Range: 7.25 - 11.75 We are an equal opportunity employer and participate in E-Verify in states where required.

The Customer Service Associate provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent customer service. Responsible for first contact resolution and the customer interaction experience within the location. Immediately handles and resolves customer issues at the counter and returns with the highest level of hospitality and professionalism. Serves at the primary Net Promoter Score (NPS) liaison for the management team, updating and communicating on all performance actions and decisions related to Net Promoter Score. Analyzing NPS results to determine cause and execute on plans to improve guest satisfaction. Improves service by communicating and assisting employees to understand customer needs, providing guidance, feedback, and individual coaching when needed. Ensures that all corporate policies and procedures are administered and followed by all staff. Wage: $16.00/hr. Qualifications: 3+ years of demonstrated experience in customer service, with experience in operations and sales. Rental car experience a plus. Excellent customer service skills. Excellent oral and written communication skills. Excellent relationship building and leadership skills. Excellent problem-solving and decision-making skills Apply today and shift your career into drive for tomorrow! Benefits and Perks: Not only do you get to be part of an organization where you Drive your Potential, Power your Passion!! Below are a few perks and discounts: Up to 40% off the base rate of any standard Hertz rental Medical, Dental & Vision plan options Retirement programs, including 401(k) employer matching Paid Parental Leave & Adoption Assistance Employee Assistance Program for employees & family Educational Reimbursement & Discounts Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness Perks & Discounts -Theme Park Tickets, Gym Discounts & more

Job DescriptionDescription: Shive-Hattery has an immediate opening for an Entry to Mid-Level Construction Representative to join our Bettendorf, IA office. As one of our construction representatives you will perform hands-on, real-world work on various civil, and structural projects located throughout the area. You will conduct field inspections, interpret plans and specifications, and assisting the construction testing team in both the field and laboratory. Qualifications: Associates Degree from Technical School in Construction Technology or 2+ years of experience in lieu of degree Valid driver's license with acceptable driving record Ability to lift 25+ pounds Strong communication and interpersonal skills Ability to work independently and as part of a team Contract administration and/or construction observation experience on Iowa DOT projects would be advantageous but not required. Requirements: Attending pre-construction and project progress meetings where necessary Evaluating plans and specifications for construction projects to ensure conformance with regulation Conducting field inspections to document and measure daily quantities of installed materials Issuing of violation notices and stop-work orders where structures and materials do not comply with regulations Referring deviations and disagreements to engineers for clarification Maintaining records of documentation and keep a detailed daily work log Assisting engineers and contractors with inquiries Preparing project specific reports, DOT forms, and/or daily observation reports Communicating with project managers, clients, and contractors regarding project specifications and testing results Attending close-out meetings of construction projects Coordinating with testing technicians to ensure all required field tests are performed Assisting testing team by conducting field and laboratory tests on materials to measure compliance with regulations A large portion of the day is spent on project sites. The physical demands include climbing ladders and construction jobsites. Applicant may encounter exposure to electrical equipment, cold, heat, heights, skin irritants, lung irritants, loud noises and difficult or unusual site surfaces. Risk from these exposures is minimized by strict adherence to Company and OSHA safety standards, policies, practices, and procedures. Why Shive-Hattery? Our learning and teaching culture is founded on collaboration. You will learn from and teach other employees while working across disciplines. You will grow your skills and continue your professional growth at Shive-Hattery. Shive-Hattery offers an outstanding and competitive total compensation package including competitive pay and over 35 different benefits. Benefit Highlights Medical, Dental, Vision - 4 tiers of coverage Voluntary Life Insurance - Employee, Spouse, and Child Voluntary Insurance Plans - Accident, Critical Illness, & Hospital Indemnity FSA - Medical & Dependent Care 8 Paid Holidays + PTO Paid Parental Leave 401K/Roth 401K with Company Match Overtime Bonus Profit Sharing Bonus First Time License Bonus Tuition Reimbursement & Licensure/Certification Financial Support Professional Development Opportunities Calm Meditation & Stress Relief Subscription …And Many More! U.S. Citizen, U.S. Person, or Immigration Status Requirements: At this time, we are unable to provide visa sponsorship now or in the future. Candidates must have current and ongoing authorization to work in the United States without employer sponsorship. Shive-Hattery offers a flexible work environment and supports balancing personal and professional responsibilities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job DescriptionJoin our team as a Bilingual Call Center Agent at IHMVCU! We are member-focused and dedicated to providing exceptional service and fostering financial well-being for our community. This role is located at our beautiful headquarters on River Drive in Moline, IL. This facility includes a comfortable office environment with an on-site gym facility. Summary of Position: The Bilingual Call Center Agent will provide outstanding support to our members in both English and Spanish through phone communications, be a problem solver, manages multiple tasks and adheres to policies and procedures to enhance member satisfaction. The successful candidate will need the following skills/qualifications: Strong ability to assess member needs with understanding, patience and compassion. Proficient in relevant computer applications. Ability to handle multiple tasks efficiently, such as taking calls while updating records. Educate members on financial tools; accurately and efficiently apply policies and procedures. Reliable and Motivated to help others. Professional Bilingual skills in Spanish and English. Key Responsibilities: Build deep, long term relationships to help our members along their financial journey. In a high energy, empowered atmosphere we provide exceptional service through phone, email and chat functions. Each day the goal is to listen, understand and take quick action to exceed the member's expectations. Hours of Call Center operations are 8am-6pm Monday-Friday, with rotating Saturdays 8am-12pm. Anticipated start date of the position is January 5, 2026. Being a team member of IHMVCU is more than just a job, we want to make differences in the communities we live in and serve. Check out our careers page for more information including benefits ********************** Final compensation will be determined by various factors such as experience, specific skills and internal pay equity. Move Up your career at IHMVCU with this great opportunity! Physical Requirements: Sitting: Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. Talking: Expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed to other workers accurately, loudly, or quickly. Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction, and having the ability to receive detailed information through oral communication, and making fine discriminations in sound. Finger, handle, touch: Picking, pinching, typing or otherwise working, primarily with fingers rather than with whole hand or arm as in handling. Applying pressure to an object with the fingers and palm. Perceiving attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips. Lifting Demands: Up to 10 lbs. Visual Demands: Visual acuity to do things such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation of machines (including inspection); using measurement devices; and/or assembly or fabrication of parts at distances close to the eyes.

Job Details Home Office - Bettendorf, IA Full Time 2 Year Degree $19.97 - $25.71 Hourly None Day Business LendingDescription JOB TITLE: BUSINESS SERVICES SPECIALIST FLSA STATUS: NON-EXEMPT REPORTS TO: VICE PRESIDENT OF MEMBER BUSINESS SERVICES PRIMARY FUNCTION This position exists to assist with all member business lending sales & service, processing, portfolio maintenance and member business account openings and subject expertise. This position is responsible for assisting with all aspects of member business services operations to ensure quality member service is provided and promoting a professional image of the credit union within the community. PRINCIPAL DUTIES/RESPONSIBILITIES: 1. Open and maintain member business accounts. 2. Assist account opening personnel with necessary product and corporate knowledge and to be a resource for all staff regarding member business accounts and business-related products. 3. Assist with member issues, questions, and concerns. 4. Keep updated on business account opening requirements. 5. Advise members on both business depository and business lending options. 6. Setup, maintain, and support business members digital banking access. 7. Assist in the loan production to create and maintain efficiencies in the department. 8. Process all loan documentation and loan packages. 9. Assist with maintaining the business files, pipeline, applications and denials. 10. Process and maintain the Home Mortgage Disclosure Act (HMDA) reporting for the business department. 11. Assist in the processing, reporting and on-going monitoring of all Small Business Administration (SBA) loans. 12. Complete portfolio maintenance and assist in preparation of annual reviews including participation files. 13. Collaborate with appropriate third-party vendors to successfully maintain relations. 14. Assist in the preparation for any Federal or State audits. 15. Actively and thoughtfully communicating with their supervisor, planning their goals and development, taking accountability for their actions and striving for excellence. GENERAL DUTIES/RESPONSIBILITIES: 16. Promote products and services. 17. Attend all meetings as required. 18. Maintain clean and professional work area and appearance. 19. Maintain positive public relations and promote credit union within the community. 20. Complete educational programs as required. 21. Perform the following commitments of service to each and every member at all times: a. Make a good first impression, be dressed professionally and greet people with a smile and a firm handshake. b. Keep a smile in my voice as well as on my face. c. Answer the telephone by the third ring. d. Call people by name and thank them. e. Give people my full and undivided attention; focus on the person face to face and on the telephone. f. Take responsibility for solving the individual's problem instead of referring it to someone else. g. Deliver on commitments of action(s) to be taken, so excuses won't be necessary. h. Follow through on necessary action(s) to be sure the problem is solved. i. Know that what's important is not only who or what created the problem but how the problem can be corrected. j. Protect confidential information. 22. Other duties as assigned. Qualifications REQUIREMENTS OF THE POSITION: • Associate's degree or related experience in business, accounting or financial industry. • One to three years' experience in member business loans. • Good analytical skills. • Excellent verbal and written communication skills. • Knowledge of lending policies and procedures. • Ability to perform duties under pressure. • Ability to sell. • Excellent organizational skills. • Excellent decision-making skills. • Knowledge of all laws and regulations regarding this position. • Knowledge of credit union operations. • Professional, pleasant, and outgoing personality. • Team player. • Self-motivator. PHYSICAL REQUIREMENTS: Sedentary work - Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met. PHYSICAL ACTIVITES: The following physical activities will be required on a day-to-day basis: climbing, stooping, crouching, reaching, walking, pulling, fingering, feeling, hearing, balancing, kneeling, crawling, standing, pushing, lifting, grasping, talking, repetitive motions. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative, and reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions if they are otherwise qualified. VISUAL/PERCEPTION ACTIVITY: Administrative, Clerical, Data Entry operations, Inspection, (work at distances close to eyes). WORKING CONDITIONS: None. The worker is not substantially exposed to adverse environmental conditions. HUMAN RELATION SKILLS NEEDED: Ability to communicate effectively with members, staff, outside sources, the CEO and the Board of Directors in a timely, accurate and efficient manner. INTERNAL TRAINING REQUIREMENTS: Please refer to the credit union intranet for the internal training requirements for this position. EXTERNAL TRAINING: Appraisal Review Title Review and Knowledge SBA Training UCC Article 9 Training Commercial Loan Documentation Business Deposits MBL Lending ANNUAL TRAINING REQUIREMENTS: Compliance and Regulatory (BSA, OFAC, etc.) Security Awareness Training Diversity, Ethics, Sexual Harassment, and Sensitivity Any applicable MBL Courses

Old National Bank has been serving clients and communities since 1834. With over $70 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner, we thrive on helping our clients achieve their goals and dreams, and we are committed to social responsibility and investing in our communities through volunteering and charitable giving. We continually seek highly motivated and talented individuals as our people are critical to our success. In return, we offer competitive compensation with our salary and incentive program, in addition to medical, dental, and vision insurance. 401K, continuing education opportunities and an employee assistance program are also included in our benefit suite. Old National also offers a variety of Impact Network Groups led by team members who are passionate about driving engagement, creating awareness of diverse backgrounds and experiences, and building inclusion across the organization. We offer a unique opportunity to join a growing, community and client-focused company that is firmly rooted in its core values. Responsibilities We are currently hiring for a Client Service Representative. We are seeking individuals who are customer focused and have a strong desire to help our clients meet their financial objectives. Whether you have several years of banking or are new to the banking industry, we want to help you reach your personal and professional goals. A Client Service Representative position is a key customer service position within the company. This position provides a variety of duties to include introducing bank products and services to customers, participating in the sales program, processing debit and credit transactions and assisting with customer relation issues. This person is also responsible for ordering and shipping all cash for the banking center, and CTR record keeping. Client Service Representative has the additional responsibility of managing the banking center vault which includes; balancing the vault, disbursing cash to other designated team members and ordering/shipping currency as needed. This position may also have the responsibility of opening new accounts. Salary Range The salary range for this position is $17.00/hr. - $27.50/hr.. Final compensation will be determined by location, skills, experience, qualifications and the career level at which the position is filled. Our ideal candidate will possess the following skills: High school diploma or GED required 2-3 years of cash handling experience Excellent customer service skills Excellent balancing record Good organizational skills and attention to detail Ability to lift heavy boxes of coin Old National is proud to be an equal opportunity employer focused on fostering an inclusive workplace and committed to hiring a workforce comprised of diverse backgrounds, cultures and thinking styles. As such, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law. We do not accept resumes from external staffing agencies or independent recruiters for any of our openings unless we have an agreement signed by the Director of Talent Acquisition, SVP, to fill a specific position. Our culture is firmly rooted in our core values. We are optimistic. We are collaborative. We are inclusive. We are agile. We are ethical. We are Old National Bank. Join our team! We can recommend jobs specifically for you! Click here to get started. If you're qualified for a position but need additional help with the application because of a disability, please email ************************** (This email will respond to accommodation requests only.)

Shift: 7:00AM-3:30PM Schedule: Monday-Friday Pay: $19.00/hr. Advance Services is looking to recruit a Customer Service Representative to work for a local, family-owned, and operated 3PL company located in the heart of the Midwest. Duties/Responsibilities: · Work with customers to coordinate shipments to and from warehouse to meet key customer delivery requirements. · Generate associated documents for customer shipments including warehouse pick sheets, packing lists and bills of lading. · Communicate with customers and carriers for transporting customer orders and receipts. · Enter inventory transactions into the warehouse management system (WMS) · Effectively communicate with warehouse operations to ensure proper scheduling Requirements: - High School Diploma or GED - General office experience - Experience working in Microsoft Word, Excel, and Outlook - Zebra Printer, printers, copy machines, 2-way radio, and multi-line phone system - Some prior customer service and/or warehouse experience desired. - Must be able to stand and sit for prolonged periods of time. -Must be able to walk, stoop, hear and talk on a regular basis. -Must be able to lift-up to 50 pounds on occasion. Why work for Advance Services, Inc. · Advance Services is for and about people; we are your employment specialists. · Enjoy our easy application process. · You NEVER pay a fee! · Weekly pay. · Fun Safety and attendance incentives. · Health Benefits to keep you and your family healthy. · PTO so you have time for you. · Great Referral Incentives. · Advance Services partners with the top companies in the area! Apply for this job by clicking the apply button. You will be directed to our website. Please select a branch near you or call our office at **************. Advance Services is an equal opportunity employer. #449

Collabera is an industry leading IT recruitment & staffing services agency. Top 10 in the U.S. Ranked 'Best Staffing Firms to Work For' 6 years in a row. Job Description Provides information/solutions as frontline support to channel partners/customers/Company personnel on product related inquiries on moderately complex policies, issues and concerns to optimize customer satisfaction and retention. Provides responses and/or solutions to customer, dealers, and/or Company personnel inquiries concerning problems and concerns of a moderately complex level. Effectively documents customer, dealer, and/or company personnel interactions and issues relating to area of responsibility Distributes additional product/service/policy information to customers, dealers Develops common solutions to problems with team members to maintain required service levels. Additional Information All your information will be kept confidential according to EEO guidelines.

Work with the best! Per Mar Security, an industry leader in providing integrated security solutions, is seeking hardworking motivated people. Established in 1953, Per Mar Security Services is the largest, family-owned, full-service security company in the Midwest with more than 2,600 team members, operating in 25 branch locations. The company provides full-service security solutions for homes and businesses including security officer services, smart home automation, burglar and fire alarms, access control, security cameras, alarm monitoring, investigative services and background checks. Job Skills / Requirements Do you enjoy working in a fast-paced environment? Are you customer-service oriented with a strong emphasis in technical support? We are looking for a detail-oriented, friendly and helpful person to join our Technical Services team! This position is responsible for providing internal electronic technical support, which includes field technicians, customer care, data entry, monitoring center and sales employees for all branches. Electronic security systems include burglar and fire alarms, CCTV, Access Control systems and all related electronic security equipment in residential, commercial, and industrial environments. This position is NOT remote- it is in office but can be in any part of our footprint. Here's why you want to work here: Competitive Pay with increases available based on performance Competitive benefits including education assistance, paid time off, paid holidays, medical and dental insurance with no wait time for coverage! Stable company with over 60 years of experience providing security to our communities and continued growth Career Advancement opportunities Here's what you'll be doing: Take calls from branch offices, field technicians, Customer Care, Data Entry and the Monitoring Center to assist as needed. Provide remote programming services for all supported alarm panels in the field. Write alarm panel programs for new installations to be downloaded. Review all new work orders for accuracy and proper configuration. Support the branch sales departments and technicians in designing systems and answering technical questions. Process service tickets requiring downloading such as security code changes, test timers, zoning, etc. Final test all new installations and make them active in the system. Manage the radio systems in the field. Putting system in/out of test on request from authorized individuals. Provide Hosted Access Control and CCTV services. Provide CAD drawings for sales presentations and post-operative projects. Design and print ID badges for employees and customers. Assist in maintaining minimal inventory levels. Here's what you'll need: High level of accuracy and attention to detail. Problem-solving Skills Excellent written and verbal communication skills. Above average mathematical skills Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Must have general knowledge and experience with computers including Excel, Word and Access. Auto CAD experience is a plus. Manitou and Sedona knowledge is a plus. Knowledge of Monitoring Center operations a plus. Education Requirements (All) High School Diploma/GED Additional Information / Benefits Benefits: Medical Insurance, Dental Insurance, Paid Vacation, Paid Holidays, 401K/403b Plan, Educational Assistance This job reports to the Technical Services Manager This is a Full-Time position 1st Shift. Number of Openings for this position: 1

The **Customer Service Associate** provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent customer service. Responsible for first contact resolution and the customer interaction experience within the location. Immediately handles and resolves customer issues at the counter and returns with the highest level of hospitality and professionalism. Serves at the primary Net Promoter Score (NPS) liaison for the management team, updating and communicating on all performance actions and decisions related to Net Promoter Score. Analyzing NPS results to determine cause and execute on plans to improve guest satisfaction. Improves service by communicating and assisting employees to understand customer needs, providing guidance, feedback, and individual coaching when needed. Ensures that all corporate policies and procedures are administered and followed by all staff. **Wage** : $16.00/hr. **Qualifications:** 3+ years of demonstrated experience in customer service, with experience in operations and sales. Rental car experience a plus. Excellent customer service skills. Excellent oral and written communication skills. Excellent relationship building and leadership skills. Excellent problem-solving and decision-making skills **Apply** today and shift your **career** into drive for **tomorrow!** **Benefits and Perks:** Not only do you get to be part of an organization where you **Drive** your **Potential** , **Power** your **Passion!!** Below are a few perks and discounts: + Up to 40% off the base rate of any standard Hertz rental + Medical, Dental & Vision plan options + Retirement programs, including 401(k) employer matching + Paid Parental Leave & Adoption Assistance + Employee Assistance Program for employees & family + Educational Reimbursement & Discounts + Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness + Perks & Discounts -Theme Park Tickets, Gym Discounts & more The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world. **US EEO STATEMENT** At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique. EOE, including disability/veteran

Full-time Description Shive-Hattery has an immediate opening for an Entry to Mid-Level Construction Representative to join our Bettendorf, IA office. As one of our construction representatives you will perform hands-on, real-world work on various civil, and structural projects located throughout the area. You will conduct field inspections, interpret plans and specifications, and assisting the construction testing team in both the field and laboratory. Qualifications: Associates Degree from Technical School in Construction Technology or 2+ years of experience in lieu of degree Valid driver's license with acceptable driving record Ability to lift 25+ pounds Strong communication and interpersonal skills Ability to work independently and as part of a team Contract administration and/or construction observation experience on Iowa DOT projects would be advantageous but not required. Requirements Attending pre-construction and project progress meetings where necessary Evaluating plans and specifications for construction projects to ensure conformance with regulation Conducting field inspections to document and measure daily quantities of installed materials Issuing of violation notices and stop-work orders where structures and materials do not comply with regulations Referring deviations and disagreements to engineers for clarification Maintaining records of documentation and keep a detailed daily work log Assisting engineers and contractors with inquiries Preparing project specific reports, DOT forms, and/or daily observation reports Communicating with project managers, clients, and contractors regarding project specifications and testing results Attending close-out meetings of construction projects Coordinating with testing technicians to ensure all required field tests are performed Assisting testing team by conducting field and laboratory tests on materials to measure compliance with regulations A large portion of the day is spent on project sites. The physical demands include climbing ladders and construction jobsites. Applicant may encounter exposure to electrical equipment, cold, heat, heights, skin irritants, lung irritants, loud noises and difficult or unusual site surfaces. Risk from these exposures is minimized by strict adherence to Company and OSHA safety standards, policies, practices, and procedures. Why Shive-Hattery? Our learning and teaching culture is founded on collaboration. You will learn from and teach other employees while working across disciplines. You will grow your skills and continue your professional growth at Shive-Hattery. Shive-Hattery offers an outstanding and competitive total compensation package including competitive pay and over 35 different benefits. Benefit Highlights Medical, Dental, Vision - 4 tiers of coverage Voluntary Life Insurance - Employee, Spouse, and Child Voluntary Insurance Plans - Accident, Critical Illness, & Hospital Indemnity FSA - Medical & Dependent Care 8 Paid Holidays + PTO Paid Parental Leave 401K/Roth 401K with Company Match Overtime Bonus Profit Sharing Bonus First Time License Bonus Tuition Reimbursement & Licensure/Certification Financial Support Professional Development Opportunities Calm Meditation & Stress Relief Subscription …And Many More! U.S. Citizen, U.S. Person, or Immigration Status Requirements: At this time, we are unable to provide visa sponsorship now or in the future. Candidates must have current and ongoing authorization to work in the United States without employer sponsorship. Shive-Hattery offers a flexible work environment and supports balancing personal and professional responsibilities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Old National Bank has been serving clients and communities since 1834. With over $70 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner, we thrive on helping our clients achieve their goals and dreams, and we are committed to social responsibility and investing in our communities through volunteering and charitable giving. We continually seek highly motivated and talented individuals as our people are critical to our success. In return, we offer competitive compensation with our salary and incentive program, in addition to medical, dental, and vision insurance. 401K, continuing education opportunities and an employee assistance program are also included in our benefit suite. Old National also offers a variety of Impact Network Groups led by team members who are passionate about driving engagement, creating awareness of diverse backgrounds and experiences, and building inclusion across the organization. We offer a unique opportunity to join a growing, community and client-focused company that is firmly rooted in its core values. Responsibilities We are currently hiring for a Client Service Representative. We are seeking individuals who are customer focused and have a strong desire to help our clients meet their financial objectives. Whether you have several years of banking or are new to the banking industry, we want to help you reach your personal and professional goals. A Client Service Representative position is a key customer service position within the company. This position provides a variety of duties to include introducing bank products and services to customers, participating in the sales program, processing debit and credit transactions and assisting with customer relation issues. This person is also responsible for ordering and shipping all cash for the banking center, and CTR record keeping. Client Service Representative has the additional responsibility of managing the banking center vault which includes; balancing the vault, disbursing cash to other designated team members and ordering/shipping currency as needed. This position may also have the responsibility of opening new accounts. Salary Range The salary range for this position is $17.00/hr. - $27.50/hr.. Final compensation will be determined by location, skills, experience, qualifications and the career level at which the position is filled. Our ideal candidate will possess the following skills: High school diploma or GED required 2-3 years of cash handling experience Excellent customer service skills Excellent balancing record Good organizational skills and attention to detail Ability to lift heavy boxes of coin Old National is proud to be an equal opportunity employer focused on fostering an inclusive workplace and committed to hiring a workforce comprised of diverse backgrounds, cultures and thinking styles. As such, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law. We do not accept resumes from external staffing agencies or independent recruiters for any of our openings unless we have an agreement signed by the Director of Talent Acquisition, SVP, to fill a specific position. Our culture is firmly rooted in our core values. We are optimistic. We are collaborative. We are inclusive. We are agile. We are ethical. We are Old National Bank. Join our team!