Customer service advisor jobs in Enid, OK - 56 jobs

Welcome! Thank you for exploring a career with us! Our team of 500+ dedicated employees share the desire to do meaningful work and make a difference in the lives of individuals with disabilities in Massachusetts, Connecticut, New York, Rhode Island, and Oklahoma. Position: Employment & Training Support Professional 1 - Part Time Location: Enid, Ok Rate of Pay: $17.25 per hour Hours: 20-29 hours per week Schedule: Monday-Friday with a rotation on Saturdays Summary: The Support Professional 1 provides orientation, training, and supervision of individual members in the program by implementing employment plans designed to maximize worker progress and assure jobs are performed to specifications. Assists members with setting and achieving goals, monitors progress, and provides person centered services. Fosters positive relationships with all stakeholders through information, education, and advocacy. “We are willing to train the right candidate to do the job!” Qualifications: High School/GED Must have a valid driver's license, good driving record and a reliable vehicle Requirements: Excellent written and verbal communication skills. Experience in working with people with disabilities strongly preferred. Must be willing to transport program participants to training centers Must be organized, detail-oriented, and have solid time management skills. Ability to use computers including various Microsoft systems and email. Basic computer skills with a minimum knowledge of Word and Excel “Viability values our employees and the talents that they bring with them every day. Last year 30 staff members were promoted within the agency to roles that supported their professional growth.” Full-time Viability staff members are eligible for the following: Health, Dental & Vision insurance plans. Dependent care flexible spending account. Flexible Spending & Health Savings account. Pet-plan discount program offered through Fetch. Company paid Long-term Disability insurance. Company paid Short-term Disability insurance. (NY & OK employees only) Company paid Life & AD&D insurance. Benefits & Perks for all Viability staff members: Employer matched 403B contributions starting day 1 of employment. Eligible for Tuition Reimbursement. Generous paid time off. 11 Paid Holidays a year. Access to training and professional development resources through our comprehensive online learning platform. Referral Incentive bonus. For every friend, family member, or previous co-worker you refer to join our Viability team, you will receive an incentive bonus for each successfully hired candidate! Employee Assistance Program that provides confidential assistance for all life challenges. Work-life balance. Who We Are Our team of 480 dedicated employees share the desire to do meaningful work and make a difference in the lives of individuals with disabilities in Massachusetts, Connecticut, New York, Rhode Island, and Oklahoma. Our Mission Our mission is to build a world in which individuals with disabilities and other disadvantages realize acceptance, inclusion, and access. Our Vision Be a community of program participants and staff making inclusion and access of individuals with disabilities or disadvantages a way for people, businesses, and communities to succeed together. To apply, please see the Careers section of our website at VIABILITY.org. If accommodations are needed for the application process, please call or text us at **************, and we will be happy to assist.

Job Description This job is posted by PCDA but hired by Century Products and the contact will be ****************************** Purpose The Inside Sales & Customer Support Representative is responsible for managing daily customer interactions, processing orders, and providing administrative and sales support to the Business Development and Logistics teams. This position serves as the central communication hub between customers and internal departments, ensuring accurate order entry, timely responses, and consistent follow-up to support customer satisfaction and company growth. Essential Duties and Responsibilities Customer Account Management • Serve as the primary contact for existing customers, responding promptly to inquiries, quotes, and order updates. • Accurately enter customer orders into Acumatica and verify all details including quantities, pricing, and shipping instructions. • Maintain up-to-date customer records, order history, and communication notes in CRM. • Ensure smooth account transitions from Business Development to internal order management. • Follow up with customers post-order to confirm satisfaction and encourage repeat business. Sales Support & Communication Support Business Development by preparing quotes, processing new account setups, and managing correspondence with prospective clients after initial contact. • Make outbound follow-up and support calls to customers and prospects in designated areas of need, as directed by Business Development. • Communicate order changes, lead times, or production issues to customers in a timely and professional manner. • Coordinate with the Logistics Manager to confirm shipping schedules and provide updates to customers. • Collaborate with Accounting for invoice and payment inquiries related to assigned accounts. • Provide weekly order status reports and customer feedback summaries to management. Administrative & System Duties • Maintain organized digital and paper files related to quotes, purchase orders, and customer correspondence. • Ensure that all documentation complies with company standards and confidentiality requirements. • Utilize CRM and ERP (Acumatica) systems for all order tracking and communication entries. • Prepare monthly customer activity summaries and open order reports. • Support trade show and event follow-up activities by processing incoming leads and documenting potential opportunities. Customer Retention & Service Excellence • Resolve order discrepancies, returns, or complaints with professionalism and urgency. • Provide product and pricing information as trained, escalating complex requests to Business Development or the General Manager. • Uphold Century Products' commitment to timely, courteous, and accurate service for every customer interaction. Qualifications • Associate degree in Business, Communications, Agriculture, or a related field preferred; equivalent combination of relevant education and experience may be considered. • Minimum of 2 years of experience in sales support, customer service, or order processing (manufacturing or distribution preferred). • Proficiency in Microsoft Office (Word, Excel, Outlook) and ERP/CRM systems (Acumatica preferred). • Strong communication skills, both verbal and written, with excellent attention to detail. • Demonstrated ability to manage multiple priorities and deadlines in a fast-paced environment. • Positive attitude, customer-first mindset, and ability to collaborate effectively with cross-functional teams. Powered by JazzHR m3wkZA4586

This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction. JOB FUNCTIONS: Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system Assesses customer need for additional products/services Assesses customer compliance with physician orders Answers questions and provides customer education regarding products/services Documents calls in computerized record keeping system Enters customer orders in computerized system Verifies and updates demographic information such as address and telephone number in computerized records

This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction. JOB FUNCTIONS: Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system Assesses customer need for additional products/services Assesses customer compliance with physician orders Answers questions and provides customer education regarding products/services Documents calls in computerized record keeping system Enters customer orders in computerized system Verifies and updates demographic information such as address and telephone number in computerized records

Job DescriptionBenefits: License reimbursement Health stipend Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development Position Overview: As an Insurance Customer Service Representative, you will be a key point of contact for our clients, providing timely and accurate information while ensuring a positive customer experience. This role involves addressing inquiries, resolving issues, and offering support on a variety of insurance-related matters. Responsibilities: Establish customer relationships and follow up with customers, as needed. Responding promptly to customer inquiries via phone and email. Providing information about insurance policies, coverage details, and claims processes. Assisting clients with policy changes, updates, and renewals. Investigating and resolving customer issues or concerns with empathy and professionalism. Use a customer-focused, needs-based review process to educate customers about insurance options. Requirements: Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal, and listening People-oriented Detail oriented Proactive in problem-solving Able to learn computer functions Ability to work in a team environment

Job DescriptionGeneral Job involve operation of all equipment, stock and rotate ingredients from delivery to storage/work area/walk-in cooler; prepare products; receive and process telephone and internet orders; count inventory and complete paperwork; clean equipment and facility. Customer service skills involve the ability to comprehend and communicate verbally and written with customers/co-workers over the phone and in person.

Job DescriptionBenefits: Bonus based on performance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative with Tyler Rude State Farm, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred. Property, Casualty, Life and Health Insurance Producer license.

Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system Scanners Standalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email Customer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM Electronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook Network conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat Spreadsheet software - Microsoft Excel Knowledge Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Speaking - Talking to others to convey information effectively. Service Orientation - Actively looking for ways to help people. Persuasion - Persuading others to change their minds or behavior. Reading Comprehension - Understanding written sentences and paragraphs in work related documents. Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Writing - Communicating effectively in writing as appropriate for the needs of the audience. Coordination - Adjusting actions in relation to others' actions. Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do. Negotiation - Bringing others together and trying to reconcile differences. Abilities Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences. Oral Expression - The ability to communicate information and ideas in speaking so others will understand. Speech Clarity - The ability to speak clearly so others can understand you. Speech Recognition - The ability to identify and understand the speech of another person. Written Expression - The ability to communicate information and ideas in writing so others will understand. Near Vision - The ability to see details at close range (within a few feet of the observer). Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. Written Comprehension - The ability to read and understand information and ideas presented in writing. Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense. Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional Information If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.

Our Dealership is growing and we are seeking a full time, motivated, Service Advisor to enhance our Service team! Do you thrive in a fast-paced environment where you have unlimited career potential? Are you an enthusiastic individual who wants to work for a mission driven company? Do you have a desire to Succeed? Then our Company is the right fit for you! About Us: Ted Moore Auto Group is an Oklahoma-owned and locally operated automotive group with a primary focus within the automotive retailing industry. The company owns and operates several dealership franchises and collision centers within Oklahoma. The primary focus of Ted Moore Auto Group is to provide our customers the best experience, which is why we developed the Ted Moore Difference. Benefits We Offer: Some work schedule flexibility available Benefit Packages available - Health, Dental, Vision, Life, Flex Spending Offered Paid vacations 401K plan with match Free Parking Service Advisor Duties Include but are not limited to: Greeting customers and scheduling service appointments Cataloging customers concerns and comments Writing service orders and descriptions of problems and repairs Translating customers' repair problems into standard repair terminology Explaining repairs to customers Test-driving vehicles to confirm service repairs Estimating the cost and time needed for repairs Handling customer complaints Bilingual a plus

Full-time Description Join the team at Take Ten Tire & Service as a Service Advisor and become a key part of a welcoming, energetic environment! We're looking for someone who is enthusiastic, team-oriented, and takes pride in representing our company with a warm and professional attitude. Experience in automotive repair, maintenance, and tire sales is definitely a bonus, but most importantly, we're searching for someone with a positive spirit, a strong work ethic, and a heartfelt dedication to providing outstanding customer care. This is a rewarding opportunity for those who thrive in a lively, competitive setting and love helping people get back on the road with a smile. This job is demanding and competitive, requiring an individual with a positive attitude, a strong work ethic, and a genuine commitment to delivering exceptional customer service. Essential Functions Promptly meet and greet every service customer in a friendly and courteous manner. Listen to customers' reasons for bringing their vehicle to the service department. Provide logical diagnostic services or repairs to address customers' concerns. Provide accurate estimates for all recommended services or repairs. Maintain open communication with technicians and the shop foreman regarding job status updates. Handle minor customer complaints and misunderstandings with courtesy and tact without exacerbating them. Make policy adjustments within the guidelines and budgets established by management. Answer incoming telephone calls promptly and courteously, and make every effort to satisfy the caller's inquiry. Write and complete work orders, explain the work done to the customer, and collect payments. Strive to ensure that every customer is delighted with the level of service the shop offers. Provide superior customer service at all times. Make yourself available for and complete all required and additional training offered by the Company. Perform other duties as required by management. Adhere to company policies and legal regulations at all times when conducting business. Requirements Qualifications Minimum of 2 years of experience in the Automotive repair industry Demonstrated solid and reliable work history Leadership mindset with a willingness to lead by example Strong communication and interpersonal skills Ability to work in a fast-paced shop environment Customer Service background Automotive background Able to stand for long periods Ability to work with a computer system Learn the Tiremaster program Work Environment & Physical Demands Tire shop environment Regular standing, walking, bending, and lifting Ability to lift up to 50lbs Use of hand tools, diagnostic equipment, and shop machinery Compensation & Benefits Competitive pay commensurate with experience Comprehensive benefits package, including: Medical, dental, and vision insurance Supplemental Insurance Paid time off and holidays 401 (k) with company matching up to 4% Equal Employment Opportunity Statement Take Ten Tire & Service is an Equal Opportunity Employer and values diversity and inclusion in the workplace. Salary Description $18.00

ABOUT US: Regal Car Sales and Credit is a Buy Here Pay Here Car Dealership with over 35 years in business. We pride ourselves on a no hassle, customer first experience and that's where you come in! With 14 locations across Oklahoma and Missouri we offer a family style atmosphere with internal advancement opportunities. JOB DESCRIPTION: As a Regal Car Sales and Credit Customer Service Representative your job will be to assist our customers from start to finish as they select their next vehicle. Your responsibilities will include: Building and Maintaining Open, Honest, and Timely Communication with our Customers whether via Phone, Text, E-mail, or In-Person Demonstrate Excellent Phone Skills Assist Customers with the Application and Qualification Processes Communicate to Customers the Requirements to Purchase a Vehicle with Regal Car Sales and Credit Maintain Your Active Customer Database within our Company-Wide CRM Software Attend to Your Own Follow-Ups, Schedule Customer Appointments, and Respond to Electronic Leads as Needed. Demonstrate Excellent Face-to-Face Communication Skills Maintain Paperwork as Necessary for Customers Maintain a Good Driving Record BENEFITS: Medical and Health Savings Account with Company Match Dental and Vision Plan Options 401K Plan with Company Match up to 6% Company Paid $10,000 Life Insurance Policy AFLAC Supplemental Insurance Options Vehicle Purchase Plan 12 Paid Days Off Annually Tuition Assistance ADDITIONAL REQUIREMENTS: Must have a VALID State Driver's License and a Good Driving Record Must be Willing to Work a 40 Hour Work-Week No experience required. If you are interested in this position, apply online at ****************** or go to 1004 E. 6th Ave. Stillwater, OK 74074 to apply in person. Job Posted by ApplicantPro

ABOUT US: Regal Car Sales and Credit is a Buy Here Pay Here Car Dealership with over 35 years in business. We pride ourselves on a no hassle, customer first experience and that's where you come in! With 14 locations across Oklahoma and Missouri we offer a family style atmosphere with internal advancement opportunities. JOB DESCRIPTION: As a Regal Car Sales and Credit Customer Service Representative your job will be to assist our customers from start to finish as they select their next vehicle. Your responsibilities will include: * Building and Maintaining Open, Honest, and Timely Communication with our Customers whether via Phone, Text, E-mail, or In-Person * Demonstrate Excellent Phone Skills * Assist Customers with the Application and Qualification Processes * Communicate to Customers the Requirements to Purchase a Vehicle with Regal Car Sales and Credit * Maintain Your Active Customer Database within our Company-Wide CRM Software * Attend to Your Own Follow-Ups, Schedule Customer Appointments, and Respond to Electronic Leads as Needed. * Demonstrate Excellent Face-to-Face Communication Skills * Maintain Paperwork as Necessary for Customers * Maintain a Good Driving Record BENEFITS: * Medical and Health Savings Account with Company Match * Dental and Vision Plan Options * 401K Plan with Company Match up to 6% * Company Paid $10,000 Life Insurance Policy * AFLAC Supplemental Insurance Options * Vehicle Purchase Plan * 12 Paid Days Off Annually * Tuition Assistance ADDITIONAL REQUIREMENTS: Must have a VALID State Driver's License and a Good Driving Record Must be Willing to Work a 40 Hour Work-Week No experience required. If you are interested in this position, apply online at ****************** or go to 1004 E. 6th Ave. Stillwater, OK 74074 to apply in person.

We're hiring a Service Advisor to work one-on-one with our clients. Your job will be to advise customers on the available parts and service options when their vehicles need repairs. We're counting on you to develop extensive product knowledge and to serve all of our customers with a friendly smile and honest guidance. We offer in-house training and support as well as competitive compensation. About Us: Ted Moore Auto Group is an Oklahoma-owned and locally operated automotive group with a primary focus within the automotive retailing industry. The company owns and operates several dealership franchises and collision centers within Oklahoma. The primary focus of Ted Moore Auto Group is to provide our customers the best experience, which is why we developed the Ted Moore Difference. Benefits We Offer: Some work schedule flexibility available Benefit Packages available - Health, Dental, Vision, Life, Flex Spending Offered Paid vacations 401K plan with match Free Parking Automotive Service Advisor Job Duties: The job duties of an Auto Service Advisor may include: Greeting customers and scheduling service appointments Cataloging customers concerns and comments Writing service orders and descriptions of problems and repairs Translating customers' repair problems into standard repair terminology Explaining repairs to customers Test-driving vehicles to confirm service repairs Estimating the cost and time needed for repairs Handling customer complaints Bilingual a plus

Full-time Description As part of the Open Road Collision group DBA Bill Knight Collision, we pride ourselves on delivering high-quality collision repair services with exceptional customer care. Our team is dedicated to restoring vehicles to pre-accident condition while making the repair process as smooth and stress-free as possible for our customers. We're currently seeking a motivated, detail-oriented individual to join our team as a Service Advisor. Key Responsibilities: Act as the primary contact for customers and insurance companies throughout the repair process. Review and verify estimates from insurance companies and our shop's estimating staff, ensuring accuracy and completeness. Provide regular status updates to customers, maintaining clear and positive communication at every stage. Submit estimates and necessary supplements to insurance companies for timely processing. Oversee accounts receivable for assigned vehicles, ensuring accurate billing and collections. Why Work With Us? · Team-oriented culture · I-CAR Gold Certified · OEM Certified · Streamlined workflow for increased earning potential · Opportunities for professional growth and certification · Competitive compensation and benefits (discussed upon interview) · Commitment to safety, quality, and a positive work environment Requirements Requirements Demonstrated ability to work independently and as part of a collaborative team. High attention to detail and a commitment to delivering top-quality workmanship. Dependable, and customer-focused mindset. Positive Attitude - Self-motivated and takes initiative to deliver exceptional service. Outstanding Customer Service - A customer-first approach is essential. Organizational Skills - Able to handle multiple tasks with strong attention to detail in a fast-paced environment with frequent interruptions. Computer Skills - Strong computer proficiency, with experience in CCC One estimating and management software preferred but not required. Team Player - Energetic personality and collaborative attitude, contributing to a supportive and positive work environment. Must be 18 years or older to apply.

THE PLANET FITNESS MISSION We at Planet Fitness are here to provide a unique environment in which anyone, and we mean anyone, can be comfortable in a diverse, judgment free zone where a lasting, active lifestyle is built. Our product is a tool. A means to an end. Not a brand name or a mold maker, but a tool that can be used by anyone. In the end, it's all about you. As we evolve and educate ourselves, we will seek to perfect this safe, energetic environment, where everyone feels accepted and respected. We are not here to kiss your butt, only to kick it if that's what you need. We need you, because face it, our planet wouldn't be the same without you. You belong! ORGANIZATION OVERVIEW Title: Member Services Representative Reports To: Club Manager FLSA Classification: Non-Exempt THE OPPORTUNITY Look no further if you like to have fun, positively impact people, and grow your leadership skills in the coolest place on the planet. Your opportunity has arrived! United FP is dynamic, growing and continually evolving. You must be self-motivated. You should think like an entrepreneur, constantly innovating and driving positive change. Most importantly, you deliver consistently and over the top results! A role with United FP Partners is an opportunity to be a part of something special. If you would love working for a rapidly, growing company that changes people's lives for the better every day, helps them live healthier, doesn't judge anyone, and supports their communities and the Boys and Girls club, then this may be your dream job! What You'll Be Doing As a Member Services Representative you are a high energy, positive member of the team providing members with an unprecedented experience and encouraging them in achieving their fitness goals. You will make them feel like family in a clean, judgment-free environment. You will create “raving fans” by delivering +1% customer service, continually engaging and encouraging our members to succeed on their fitness journey. You will ensure our club is super clean because our members value this and we're known for that too. Finding new and current members to join the fitness trainer in fitness classes. You'll impress new and existing members when you introduce them to our Black Card amenities. They're going to want these benefits! You will help the entire team at the welcome desk checking in our members while providing greetings and farewells to them. Assist with fun energetic, non-high-pressure tours, as well as member enrollment, and other club responsibilities. Be a leader! Be passionate - love what you do! Have fun and invite members to do the same! Your schedule will vary. Shift could involve any of our hours of operation, including weekends and holidays. United FP offers competitive salaries, PF Black Card membership and opportunities for growth. Qualifications What You'll Bring to the Table: Birthdate that confirms you are a minimum of 18 years of age. Passion for helping others. Understanding the physical demands may involve but are not limited to, communicating, standing, walking, bending, lifting up to 50lbs, reaching, climbing, balancing, kneeling and handling potentially hazardous chemicals. On-time dependability because you know people are counting on you. High School diploma or GED equivalent. Physical Demands: Must be able to occasionally lift, push, or pull at least 50 lbs. Must be able to stand, walk, sit, reach with hands and arms, bend, balance, stoop, kneel, twisting, or crouch.

Job Description Welcome! Thank you for exploring a career with us! Our team of 500+ dedicated employees share the desire to do meaningful work and make a difference in the lives of individuals with disabilities in Massachusetts, Connecticut, New York, Rhode Island, and Oklahoma. Position: Employment & Training Support Professional 1 - Part Time Location: Enid, Ok Rate of Pay: $17.25 per hour Hours: 20-29 hours per week Schedule: Monday-Friday with a rotation on Saturdays Summary: The Support Professional 1 provides orientation, training, and supervision of individual members in the program by implementing employment plans designed to maximize worker progress and assure jobs are performed to specifications. Assists members with setting and achieving goals, monitors progress, and provides person centered services. Fosters positive relationships with all stakeholders through information, education, and advocacy. “We are willing to train the right candidate to do the job!” Qualifications: High School/GED Must have a valid driver's license, good driving record and a reliable vehicle Requirements: Excellent written and verbal communication skills. Experience in working with people with disabilities strongly preferred. Must be willing to transport program participants to training centers Must be organized, detail-oriented, and have solid time management skills. Ability to use computers including various Microsoft systems and email. Basic computer skills with a minimum knowledge of Word and Excel “Viability values our employees and the talents that they bring with them every day. Last year 30 staff members were promoted within the agency to roles that supported their professional growth.” Full-time Viability staff members are eligible for the following: Health, Dental & Vision insurance plans. Dependent care flexible spending account. Flexible Spending & Health Savings account. Pet-plan discount program offered through Fetch. Company paid Long-term Disability insurance. Company paid Short-term Disability insurance. (NY & OK employees only) Company paid Life & AD&D insurance. Benefits & Perks for all Viability staff members: Employer matched 403B contributions starting day 1 of employment. Eligible for Tuition Reimbursement. Generous paid time off. 11 Paid Holidays a year. Access to training and professional development resources through our comprehensive online learning platform. Referral Incentive bonus. For every friend, family member, or previous co-worker you refer to join our Viability team, you will receive an incentive bonus for each successfully hired candidate! Employee Assistance Program that provides confidential assistance for all life challenges. Work-life balance. Who We Are Our team of 480 dedicated employees share the desire to do meaningful work and make a difference in the lives of individuals with disabilities in Massachusetts, Connecticut, New York, Rhode Island, and Oklahoma. Our Mission Our mission is to build a world in which individuals with disabilities and other disadvantages realize acceptance, inclusion, and access. Our Vision Be a community of program participants and staff making inclusion and access of individuals with disabilities or disadvantages a way for people, businesses, and communities to succeed together. To apply, please see the Careers section of our website at VIABILITY.org. If accommodations are needed for the application process, please call or text us at **************, and we will be happy to assist.

This job is posted by PCDA but hired by Century Products and the contact will be [email protected] Purpose The Inside Sales & Customer Support Representative is responsible for managing daily customer interactions, processing orders, and providing administrative and sales support to the Business Development and Logistics teams. This position serves as the central communication hub between customers and internal departments, ensuring accurate order entry, timely responses, and consistent follow-up to support customer satisfaction and company growth. Essential Duties and Responsibilities Customer Account Management • Serve as the primary contact for existing customers, responding promptly to inquiries, quotes, and order updates. • Accurately enter customer orders into Acumatica and verify all details including quantities, pricing, and shipping instructions. • Maintain up-to-date customer records, order history, and communication notes in CRM. • Ensure smooth account transitions from Business Development to internal order management. • Follow up with customers post-order to confirm satisfaction and encourage repeat business. Sales Support & Communication Support Business Development by preparing quotes, processing new account setups, and managing correspondence with prospective clients after initial contact. • Make outbound follow-up and support calls to customers and prospects in designated areas of need, as directed by Business Development. • Communicate order changes, lead times, or production issues to customers in a timely and professional manner. • Coordinate with the Logistics Manager to confirm shipping schedules and provide updates to customers. • Collaborate with Accounting for invoice and payment inquiries related to assigned accounts. • Provide weekly order status reports and customer feedback summaries to management. Administrative & System Duties • Maintain organized digital and paper files related to quotes, purchase orders, and customer correspondence. • Ensure that all documentation complies with company standards and confidentiality requirements. • Utilize CRM and ERP (Acumatica) systems for all order tracking and communication entries. • Prepare monthly customer activity summaries and open order reports. • Support trade show and event follow-up activities by processing incoming leads and documenting potential opportunities. Customer Retention & Service Excellence • Resolve order discrepancies, returns, or complaints with professionalism and urgency. • Provide product and pricing information as trained, escalating complex requests to Business Development or the General Manager. • Uphold Century Products' commitment to timely, courteous, and accurate service for every customer interaction. Qualifications • Associate degree in Business, Communications, Agriculture, or a related field preferred; equivalent combination of relevant education and experience may be considered. • Minimum of 2 years of experience in sales support, customer service, or order processing (manufacturing or distribution preferred). • Proficiency in Microsoft Office (Word, Excel, Outlook) and ERP/CRM systems (Acumatica preferred). • Strong communication skills, both verbal and written, with excellent attention to detail. • Demonstrated ability to manage multiple priorities and deadlines in a fast-paced environment. • Positive attitude, customer-first mindset, and ability to collaborate effectively with cross-functional teams.

Job DescriptionBenefits: 401(k) matching Bonus based on performance Competitive salary Opportunity for advancement Paid time off Parental leave Training & development Flexible schedule ROLE DESCRIPTION: As a Customer Service Representative with Jonathan Hendrix State Farm, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.

Job DescriptionThis job is posted by the PCDA and hired by Century Products. The contact will be ****************************** Century Products is seeking a Sales Support & Customer Support Representative to support our Business Development and Logistics teams. This position plays a key role in managing customer communications, processing orders, and ensuring accurate, timely coordination between customers and internal departments. This is a support-driven role focused on customer service, order accuracy, and follow-up-not commission-based sales. Key Responsibilities Customer Support & Account Coordination • Serve as a primary point of contact for customers via phone and email • Respond to customer inquiries regarding orders, quotes, and order status • Enter and maintain accurate customer orders and records in ERP and CRM systems • Follow up with customers to confirm order accuracy and satisfaction • Assist with resolving order discrepancies, returns, or service issues Sales & Business Development Support • Support Business Development with quotes, new account setup, and follow-up communication • Handle inbound inquiries and assist with outbound follow-up as directed • Support sales activity in designated areas of need (no pricing authority) • Assist with trade show and event follow-up by documenting leads and opportunities Internal Coordination • Coordinate with Logistics regarding shipping schedules and customer updates • Work with Accounting on invoice or payment-related questions • Maintain organized documentation related to orders, quotes, and customer communication • Prepare basic reports related to orders and customer activity Qualifications • Associate degree in Business, Agriculture, Communications, or a related field preferred • Equivalent combination of education and relevant experience may be considered • 2+ years of experience in sales support, customer service, or order processing preferred • Experience in manufacturing or distribution environments is a plus • Proficiency with Microsoft Office (Excel, Outlook) and CRM/ERP systems • Strong communication skills and attention to detail • Ability to manage multiple priorities in a fast-paced environment • Customer-focused mindset with a collaborative approach Work Environment & Requirements • Onsite position based in Ponca City, OK • Office-based role with regular phone and computer use • Occasional light lifting (up to 20 lbs) • Interaction with production or warehouse areas as needed Powered by JazzHR mFb47VG8sJ