Customer service advisor jobs in Moses Lake, WA - 34 jobs
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Customer Care Representative
Moses Lake Community Health Center 3.8
Customer service advisor job in Moses Lake, WA
Our Moses Lake team is seeking a friendly and energetic Customer Care Representative! The CCR is the first representative of MLCHC to our patients. In this role, they must provide the highest level of customerservice, actively working to help the patient in a warm, helpful, and empathetic manner. The CCR is also accountable for important administrative and clerical functions to support the medical team and keep patient records accurate and current.
Responsibilities
* Provide excellent service, information and support to patients and colleagues on the phone and in person.
* Manages medical and behavioral health appointment scheduling according to established procedures.
* When making appointments and at check in, ensures the accuracy of general patient information in the practice management system.
* Contributes to continuity of patient care by making recall and outreach calls according to targets established with the department manager.
* Supports patients and the medical team by accessing information, relaying requests and troubleshooting problems.
* Successfully adapts to changes in EHR and practice management systems, workflows and processes, and improvement efforts, including participating in employee training.
Requirements
* Ability to read and speak Spanish is required.
* Possesses general work-related skills at a higher level than completion of high school, including written and verbal communication skills, computational and computer skills, and mathematical knowledge frequently acquired through completion of a "business school (non BA/BS)" or "associates degree" type program.
We are committed to providing high-quality, compassionate, and comprehensive primary health care services for the entire community. MLCHC continually transforms our health care delivery system to improve the health of the communities we serve.
If you are searching for an opportunity to work in a collegial environment, serve others and learn new skills join us at Moses Lake Community Health Center where caring, welcoming, helpful, professional behaviors are the norm, not the exception.
Benefits
* 401(k) retirement program with employer contribution
* Dental
* Medical/Vision
* Flexible Spending/Health Reimbursement
* Life Insurance
* Disability Insurance
* 8.5 Paid holidays per year
* Accrual based (PTO) paid time off per MLCHC policy
EEOC
For additional information contact:
Human Resources
*****************
$39k-46k yearly est. Easy Apply 60d+ ago
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Customer Care Specialist
Hopesource 3.4
Customer service advisor job in Moses Lake, WA
Job Description
The Customer Care team's purpose is to leverage resources and resiliency of customers and work to find the most appropriate care solution for the individual. Strategies include diverting customers to existing internal network resources to enrollment in appropriate programs at HopeSource, or to refer to the network of providers in HopeSource service areas. Techniques include problem solving, risk assessment, planning, and support for timely resolution.
Answer centralized phone system and transfer calls to internal partners
Assist customers, via phone, walk-in, or customer portal, and direct to appropriate resources, recording transactions in the Customer Care portal
Check and maintain customer care portal ensuring that all entries are contacted within 24 hrs, ensuring adequate contact notes are recorded and follow-ups are scheduled in a timely manner
Utilize compassionate yet practical problem-solving conversations to identify the customer's strengths and resources to effectively tailor services for each individual's needs
Conduct Risk Assessments and make internal referrals
Work with homeless households to identify strategies for doubling up, re-establishing lease terms with a recent landlord, or find other permanent housing options
Provide direct advocacy with landlords, family, and friends to mediate or resolve issues that would prevent a housing option
Conduct initial eligibility screenings for internal programs. Communicate/Coordinate with appropriate HopeSource staff to hand off referred client
Perform initial assessments that include health and safety risks that determine the viability of various diversion strategies, prioritizing households in compliance program requirements
Provide comprehensive referrals for all service areas, ensuring up to date knowledge of resources
Schedule follow-ups for queue and continued problem solving
Maintain and populate master list weekly to coordinate with outreach teams
Attend all program staffing meetings
Provide emergency services as needed and document in Apricot
Maintain client resources in local office ie. client room/lobby upkeep, client handbook stock, resource list maintenance, brochure stock
Complete Good Received Notices for items received at the front desk
Complete Cash Receipts and associated processes for donations received at local site
May be required to travel between offices on occasion to provide services
Some locations may require creating an outreach calendar.
Minimum Requirements
Required skills:
Experience in providing direct client services with individuals and/or families in crisis.
Excellent CustomerService and Communication Skills
Exhibits proficiency in effective time management and meeting deadlines
Comfortable with a wide variety of computer hardware and software
Skilled in prioritization techniques
Flexible and comfortable with frequent interruptions and change
Demonstrates exceptional active listening skills
Demonstrates a collaborative and solution finding attitude
Exhibits extreme ownership over project outcomes
Preferred:
Bachelor's degree in a field directly related to families, case management or to the delivery of client services or equivalent experience
Proven ability to network with other organizations and service groups
Bi-lingual English/Spanish
Monday - Friday 8am - 5pm
40 Hour Work Week
$33k-39k yearly est. 22d ago
Customer Service Representative
Circle K Stores, Inc. 4.3
Customer service advisor job in Connell, WA
Shift Availability Flexible Availability Job Type CustomerService Representative We want you to join our team as a CustomerService Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.
As a CustomerService Representative, you will enjoy:
* Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability
* Flexible Schedules
* Weekly Pay
* Weekly Bonus Potential
* Large, Stable Employer
* Fast Career Opportunities
* Work With Fun, Motivated People
* Task Variety
* Paid Comprehensive Training
* 401K With a Competitive Company Match
* Flexible Spending/Health Savings Accounts
* Tuition Reimbursement
Your key responsibilities:
You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers.
Provide regular and predicable onsite attendance.
You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store!
You are good at:
* Selling products to customers
* Providing excellent customer care
* Communication and friendly conversation
* Performing at a quick pace while having fun
* Working as part of a team to accomplish daily goals
* Coming up with great ideas to solve problems
* Thinking quickly and offering suggestions
Great if you have:
* Retail and customerservice experience
* Sales associate or cashiering experience
* High school diploma or equivalent
* Motivation to advance in your career!
* Willingness to learn and have fun!
Physical Requirements:
* Ability to stand and/or walk for up to 8 hours
* Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift
* Occasionally lift and/or carry up to 60 pounds from ground to waist level
* Push/pull with arms up to a force of 20 pounds
* Bend at the waist with some twisting up to one hour a shift
* Grasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs
Hiring Range: $16.66 to $16.66
Circle K is an Equal Opportunity Employer.
The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.
Click below to review information about our company's use of the federal E-Verify program to check work eligibility:
In English
In Spanish
$16.7-16.7 hourly 9d ago
Customer Service Representative
Genpt
Customer service advisor job in Moses Lake, WA
Under close supervision, the CustomerService Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls.
COMPENSATION:$18.09 - $22.63/Hour
• Responds to basic customer inquires regarding products, provides quotes, and handles order entry.
• Places customer orders via telephone, fax, email, electronic methods, or walk in (counter sales).
• Influences Motion Industries' gross profit through negotiating the sale price and purchase price, within certain parameters.
• May adjust non-contract customer pricing to meet the demands of the customer based on competition, while maximizing the profit for Motion Industries.
• Builds customer relationships to drive repeat business by relating to the customer and drive process improvements.
• Orders items to ensure appropriate inventory levels are maintained for customers.
• May place orders without approval for orders up to $5,000 per line and $10,000 per purchase order.
• Responsible for sourcing products in branch inventory, distribution center inventory or supplier inventory.
• Determines the most cost effective shipping method for customer orders.
• Partners with Account Representatives to ensure customer satisfaction.
• Expedites backorders. May pull inventory and prepare order for shipment to customer.
• May handle customer returns.
• Performs other duties as assigned.
EDUCATION & EXPERIENCE:
Typically requires a high school diploma or GED and zero (0) to three (3) years of related experience or an equivalent combination.
KNOWLEDGE, SKILLS, ABILITIES:
• Reliability, organization, and attention to detail required.
• Strong communication skills including written, verbal, and listening.
• Ability to multi-task and time management skills required.
• Moderate computer skills, including information processing, communicating internally and externally via email, using business systems and searching capabilities to find products on the internet.
• Product knowledge is preferred.
COMPANY INFORMATION:
Motion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition, reimbursement, vacation, sick, and holiday pay.
Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest!
GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.
$18.1-22.6 hourly Auto-Apply 34d ago
Customer Service Rep: Moses Lake - 402 E Broadway
Domino's Franchise
Customer service advisor job in Moses Lake, WA
ABOUT THE JOB
You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you.
We are searching for qualified customerservice reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you.
ADVANCEMENT
Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customerservice representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.
DIVERSITY
Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.
SUMMARY STATEMENT
We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!
JOB REQUIREMENTS
You must be 16 years of age or older.
General Job Duties For All Store Team Members
· Operate all equipment.
· Stock ingredients from delivery area to storage, work area, walk-in cooler.
· Prepare product.
· Receive and process telephone orders.
· Take inventory and complete associated paperwork.
· Clean equipment and facility approximately daily.
Training
Orientation and training provided on the job.
Communication Skills
· Ability to comprehend and give correct written instructions.
· Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.
Essential Functions/Skills
· Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
· Must be able to make correct monetary change.
· Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
· Ability to enter orders using a computer keyboard or touch screen.
Work Conditions
EXPOSURE TO
· Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.
· In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.
· Sudden changes in temperature in work area and while outside.
· Fumes from food odors.
· Exposure to cornmeal dust.
· Cramped quarters including walk-in cooler.
· Hot surfaces/tools from oven up to 500 degrees or higher.
· Sharp edges and moving mechanical parts.
SENSING
· Talking and hearing on telephone. Near and mid-range vision for most in-store tasks.
· Depth perception.
· Ability to differentiate between hot and cold surfaces.
TEMPERAMENTS
The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.
Additional Information:
Domino's employees are eligible for incredible benefits including:
Pay Range $17.13 to $22.00 per hour
Healthcare (after 90 days and must work 30 hours)
Flexible schedule
Employee discounts
Paid sick leave
Paid time off
Additional Information
PHYSICAL REQUIREMENTS, including, but not limited to the following:
Standing
Most tasks are performed from a standing position. Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 4".
Walking
For short distances for short durations
Sitting
Paperwork is normally completed in an office at a desk or table
Lifting
· Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.
· Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.
· Cases are usually lifted from floor and stacked onto shelves up to 72" high.
Carrying
· Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.
· Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.
· Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.
Pushing
· To move trays which are placed on dollies.
· A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push.
· Trays may also be pulled.
Climbing
Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.
Stooping/Bending
· Forward bending at the waist is necessary at the pizza assembly station.
· Toe room is present, but workers are unable to flex their knees while standing at this station.
· Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.
· Forward bending is also present at the front counter and when stocking ingredients.
Crouching/Squatting
Performed occasionally to stock shelves and to clean low areas.
Reaching
· Reaching is performed continuously; up, down and forward.
· Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.
· Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.
· Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.
Hand Tasks
· Eye-hand coordination is essential. Use of hands is continuous during the day.
· Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists.
· Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter.
· Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes.
· Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.
Machines, Tools, Equipment, Work Aids
Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.
$17.1-22 hourly 14d ago
Automotive Service Advisor Ford
Bud Clary Chevrolet 3.0
Customer service advisor job in Moses Lake, WA
Join the Front Lines of Automotive Excellence at Bud Clary Ford of Moses Lake! Are you a people person who thrives in a fast-paced environment? Ready to turn your passion for cars and customerservice into a six-figure career?
Bud Clary Auto Group a family-owned Washington dealership network since 1959 is on the hunt for a driven, high-performing Automotive ServiceAdvisor to join our winning team in Moses Lake. We re not just selling repairs we re building relationships and keeping our community rolling.
Why Bud Clary?
Family-owned, performance-driven, people-focused
Established reputation with loyal customers since 1959
High-energy team and positive culture where you can grow and succeed
Relocation assistance available!
BENEFITS
Comprehensive Benefits Package: Health, dental, vision, and life insurance, plus an employee assistance program.
Retirement Plans: 401(k).
PTO & Paid Holidays - PTO accrual starting from day one of employment - 1 hour of PTO for every 40 hours worked for the first year, 1.63 hours of PTO for every 40 hours worked for years 2-9, and 2.39 hours of PTO for every 40 hours worked for 10 or more years of service.
Employee discounts on vehicles, service, and parts
Referral bonus program
PAY
This is a commission based position that pays between $60,000 - $120,000 per year. Your hustle = your paycheck!
ESSENTIAL DUTIES
Schedules service appointments. Obtains customer and vehicle data prior to arrival when possible.
Greets customers in a timely, friendly manner and obtains vehicle information.
Writes up customer's vehicle problems accurately and clearly on repair order.
Test drives the vehicle with customer as needed to confirm the problem or refers to test technician.
Refers to service history, inspects vehicle, and recommends additional needed service.
Advises customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers' specifications.
Provides a complete and accurate written cost estimate for labor and parts.
Establishes "promised time." Checks with dispatcher, if necessary.
Obtains customer's signature on repair order; provides customer with a copy.
Establishes customer's method of payment. Obtains credit approval, if necessary.
Notifies dispatcher of incoming work.
Checks on progress of repair throughout the day. Contacts customers regarding any changes in the estimate or promised time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed.
Implements and maintains a service marketing program.
Reviews repair orders to ensure that work is completed, and additional work and authorization is noted. Closes repair order as appropriate.
Ensures that vehicles are parked in assigned areas. Makes sure they are locked and all keys are marked and put away correctly.
Keeps service department forms, menus and pricing guides up-to-date.
Explains completed work and all charges to customers.
Implements a quality control process to eliminate comebacks.
Maintains high customer satisfaction standards.
Inspects all vehicles for body work, informs customer if work is needed, and provides an estimate for body work.
MARGINAL DUTIES
Being a team player
Ability to work in a fast-paced environment
Effective Communicator
Other duties as assigned
Driving is an essential function of this position. Applicants must possess a valid driver s license and maintain an acceptable driving record consistent with company insurance standards throughout employment.
Bud Clary Auto Group is proud to be an Equal Employment Opportunity Employer. We are dedicated to creating a workplace free from discrimination and harassment based on race, color, gender, national origin, age, religion, sex, disability, or any other protected status. This commitment extends to all aspects of employment, including recruiting, hiring, placement, promotion, termination, layoff, and more. We uphold a harassment-free environment for everyone, including vendors, contractors, and other non-employees.
Bud Clary Auto Group uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States.
Have questions? Contact ***************************
Location: Bud Clary Ford of Moses Lake
$41k-50k yearly est. Easy Apply 60d+ ago
Customer Support Specialist
Acme Construction Supply 2.9
Customer service advisor job in Quincy, WA
Hourly Rate: $19-$23/hour + Order writer commissions
Shift: Monday through Friday, 7:00 a.m. - 4:00 p.m.
The Customer Support Specialist plays a key role in delivering exceptional service to Acme's customers by building trust-based relationships and ensuring a smooth, accurate order experience. This position manages a range of responsibilities including order entry, customer inquiries, problem resolution, delivery communication and account management, while supporting the company's commitment to building partnership over customerservice.
Order Lifecycle Management
Accurately enter and manage sales orders from initiation to completion, maintaining high attention to detail.
Maintain all Inside Sales queues daily, including Trouble, Remote Order Entry, Will Call, Invoice Preview, and Open Order Status Review.
Proactively communicate with customers regarding delays, issues, and backorders; maintains regular updates on will call orders (bi-weekly).
Complete all documentation accurately and in a timely manner.
Use tools such as Eclipse, Revalgo, vendor catalogs, and industry websites and contacts to support order processing and product sourcing.
Coordinate pricing on bids over $2,000.00 with Outside Sales or Branch Management.
Partnership Level Service
Deliver service in alignment with Acme's Customer Partnership Program; maintain an average call score of 80 or higher.
Consistently goes above and beyond to anticipate customer needs, resolve issues, and deliver personalized service that exceeds expectations.
Collect and verify complete customer information, including contact and delivery details.
Assist customers with product selection by identifying needs through active listening and thoughtful questioning.
Responds promptly to customer inquiries and directs them to relevant Acme services when needed.
Is able to communicate and understand basic Core Services provided at Acme (AIMS, Rental, Fabrication, Technical Sales, and Kitting).
Is able to meet or exceed SOPs related to POD response time (if applicable).
General Responsibilities
Greet and assist all customers with professionalism and a positive attitude.
Maintain a neat and professional appearance that reflects Acme's standards of service and credibility.
Ensure that the work area is consistently clean, organized, and free of clutter to support efficiency, safety, and a welcoming environment.
Manage multiple customer interactions simultaneously while upholding service quality.
Build strong working relationships with customers, coworkers, and vendors.
Address customer concerns promptly and communicate issues to the Branch Manager as needed.
Support warehouse operations as needed, following the Material Handling Job Description (if applicable).
Follow all directives issued by the Branch Manager and Regional Manager.
Qualifications
Skills: Technical Qualifications/Experience
Minimum 2 years of customerservice or inside sales experience, or other work related experience(Acme experience preferred).
Completion of Acme University 100 series trainings.
Experience with ERP systems (Eclipse preferred).
Demonstrates proficiency in Microsoft Office such as Outlook and Excel.
Demonstrates proficiency in basic computer functions, including accurate typing, use of spell check and grammar tools, and navigating standard software applications.
Familiarity with construction supply products is a plus.
Traits: Behavior & Competencies
Active Listening: Ability to fully engage with customers and respond effectively.
Customer Focus: Go above and beyond to provide proactive, tailored support.
Time Management: Efficiently prioritize tasks and manage workload.
Conflict Resolution: Handle concerns with diplomacy and clarity.
Working Conditions: Physical Requirements
Regularly required to sit, walk, talk, hear, and use hands for typing, grasping, and handling office equipment.
Occasionally required to stand; climb or balance and stoop, kneel, crouch, or crawl.
May be required to remain in a stationary position for extended periods of time while on the telephone, or while operating or using office equipment and computers, or while writing;
May be required to move or traverse considerable distances in the facility during the course of a work day.
Work takes place in both office and warehouse environments.
$19-23 hourly 11d ago
Customer Service Associate I
Dollar Tree 4.4
Customer service advisor job in Quincy, WA
We're seeking a CustomerService Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with questions and recommendations * Manage sales transactions while working assigned cash register
* Maintain security of cash and protect company assets
* Keep the store well-stocked, and recover merchandise
* Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
* Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
* Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
* Other duties as assigned*
Skills and Experience:
* High school diploma or equivalent is preferred
* Previous customerservice experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
* Ability to follow instructions and interpret operational documents is required
* Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
* Excellent customerservice and relationship management skills are required
* Strong organizational and communication skills are required
* Strong problem-solving and decision-making skills are required
Perks and Benefits:
We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer:
* Employee Assistance Program
* Retirement plans
* Educational Assistance
* And much more!
We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain roles. We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.
This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which appear in the for this position, and which may be amended from time to time at our discretion. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor.
Please note, this job description is not a contract of employment and may be modified to meet evolving business needs. Employment is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.
Part time
814 13th Ave Sw,Quincy,Washington 98848-9149
08516
Dollar Tree
From:
17.13
To:
17.5
$27k-33k yearly est. 30d ago
Service Writer / Advisor
Pape MacHinery Inc.
Customer service advisor job in Quincy, WA
Job DescriptionPAPE' MACHINERY, INC. - AGRICULTURE & TURF DIVISION - QUINCY, WASERVICE WRITER / ADVISOR:
Do you love working with a wide variety of people, building relationships with customers, and solving problems? Can you adapt to changing priorities and balance several projects at once? If so, we want to hear from you! Pape' Machinery, the premier capital equipment dealer in the West, is looking for a Service Writer to join their team in Quincy, WA.
At Pape', you can count on us to heavily invest in your career through training, resources, and support. We want to see you grow your skill set and experience, and in turn, provide excellent compensation, work-life balance, and benefits for you and your family. Come join our team!
WHAT YOU'LL DO
As our Service Writer, you will ensure that all service department work orders are opened, maintained, proofed, and closed in the most efficient way possible, all while ensuring you provide an excellent experience for our customers. Every day you will oversee service and warranty work orders, assist in shop workflow, check in equipment for repairs, and assist customers. To thrive in this role, you must love working in a team, be customerservice focused, and have a winning attitude.
WHAT YOU NEED:
Familiarity with Outlook, Word, Excel, and the ability to learn new computer programs.
Excellent customer relations and communication skills.
Ability to perform at a high level in a fast-paced and team-oriented environment.
Mechanical aptitude is a plus.
Compensation: $20-29/hr (Depending on Experience) Why work for Pape':
Competitive pay based on your skills, training, and experience level.
Outstanding benefits including - 401(k) & Roth 401(k) Retirement Plans with Company Match; Medical, Dental, Vision and Prescription Insurance; Flexible Spending Accounts (Flex Plans); Life Insurance; Short- and Long-Term Disability Insurance; Employee Assistance Program; Online and Instructor-Led Training; Tuition Reimbursement for Training Programs.
Progressive Vacation Plans, Sick Leave & Paid Holidays - Members receive 80 hours of vacation (First year is prorated for new hires based on start date), 1 hour of sick leave for every 40 hours worked, and 7 paid holidays each year. Pape' vacation plans also have tiers based on your seniority, so as your seniority grows, your vacation time off does as well.
Advancement - Pape' is a dynamic, growth-oriented organization with a focus on promoting from within.
Stability and reputation - Pape' is a family-owned, fourth-generation company with over 160 locations, over 4,000 members and 85 plus years of experience. Pape' is known for their stability, honesty and integrity.
Equipment - Pape' has the largest equipment inventory in the West and an unparalleled parts inventory!
Employee impact - Enjoy an open-door policy where your voice will be heard and your opinions will matter.
Training - You will be provided with training and mentoring to prepare you for your role and continued learning to grow your skills.
The Pape' Group maintains a drug-free workplace and as such, requires candidates to successfully pass a pre-employment drug test.
$20-29 hourly 17d ago
Service Writer / Advisor
PapÉ Jobs
Customer service advisor job in Quincy, WA
PAPE' MACHINERY, INC. - AGRICULTURE & TURF DIVISION - QUINCY, WASERVICE WRITER / ADVISOR:
Do you love working with a wide variety of people, building relationships with customers, and solving problems? Can you adapt to changing priorities and balance several projects at once? If so, we want to hear from you! Pape' Machinery, the premier capital equipment dealer in the West, is looking for a Service Writer to join their team in Quincy, WA.
At Pape', you can count on us to heavily invest in your career through training, resources, and support. We want to see you grow your skill set and experience, and in turn, provide excellent compensation, work-life balance, and benefits for you and your family. Come join our team!
WHAT YOU'LL DO
As our Service Writer, you will ensure that all service department work orders are opened, maintained, proofed, and closed in the most efficient way possible, all while ensuring you provide an excellent experience for our customers. Every day you will oversee service and warranty work orders, assist in shop workflow, check in equipment for repairs, and assist customers. To thrive in this role, you must love working in a team, be customerservice focused, and have a winning attitude.
WHAT YOU NEED:
Familiarity with Outlook, Word, Excel, and the ability to learn new computer programs.
Excellent customer relations and communication skills.
Ability to perform at a high level in a fast-paced and team-oriented environment.
Mechanical aptitude is a plus.
Compensation: $20-29/hr (Depending on Experience) Why work for Pape':
Competitive pay based on your skills, training, and experience level.
Outstanding benefits including - 401(k) & Roth 401(k) Retirement Plans with Company Match; Medical, Dental, Vision and Prescription Insurance; Flexible Spending Accounts (Flex Plans); Life Insurance; Short- and Long-Term Disability Insurance; Employee Assistance Program; Online and Instructor-Led Training; Tuition Reimbursement for Training Programs.
Progressive Vacation Plans, Sick Leave & Paid Holidays - Members receive 80 hours of vacation (First year is prorated for new hires based on start date), 1 hour of sick leave for every 40 hours worked, and 7 paid holidays each year. Pape' vacation plans also have tiers based on your seniority, so as your seniority grows, your vacation time off does as well.
Advancement - Pape' is a dynamic, growth-oriented organization with a focus on promoting from within.
Stability and reputation - Pape' is a family-owned, fourth-generation company with over 160 locations, over 4,000 members and 85 plus years of experience. Pape' is known for their stability, honesty and integrity.
Equipment - Pape' has the largest equipment inventory in the West and an unparalleled parts inventory!
Employee impact - Enjoy an open-door policy where your voice will be heard and your opinions will matter.
Training - You will be provided with training and mentoring to prepare you for your role and continued learning to grow your skills.
The Pape' Group maintains a drug-free workplace and as such, requires candidates to successfully pass a pre-employment drug test.
$20-29 hourly 14d ago
Service Writer / Advisor
The Pape' Group, Inc. 4.8
Customer service advisor job in Quincy, WA
PAPE' MACHINERY, INC. - AGRICULTURE & TURF DIVISION - QUINCY, WASERVICE WRITER / ADVISOR: Do you love working with a wide variety of people, building relationships with customers, and solving problems? Can you adapt to changing priorities and balance several projects at once? If so, we want to hear from you! Pape' Machinery, the premier capital equipment dealer in the West, is looking for a Service Writer to join their team in Quincy, WA.
At Pape', you can count on us to heavily invest in your career through training, resources, and support. We want to see you grow your skill set and experience, and in turn, provide excellent compensation, work-life balance, and benefits for you and your family. Come join our team!
WHAT YOU'LL DO
As our Service Writer, you will ensure that all service department work orders are opened, maintained, proofed, and closed in the most efficient way possible, all while ensuring you provide an excellent experience for our customers. Every day you will oversee service and warranty work orders, assist in shop workflow, check in equipment for repairs, and assist customers. To thrive in this role, you must love working in a team, be customerservice focused, and have a winning attitude.
WHAT YOU NEED:
* Familiarity with Outlook, Word, Excel, and the ability to learn new computer programs.
* Excellent customer relations and communication skills.
* Ability to perform at a high level in a fast-paced and team-oriented environment.
* Mechanical aptitude is a plus.
Compensation: $20-29/hr (Depending on Experience)
Why work for Pape':
* Competitive pay based on your skills, training, and experience level.
* Outstanding benefits including - 401(k) & Roth 401(k) Retirement Plans with Company Match; Medical, Dental, Vision and Prescription Insurance; Flexible Spending Accounts (Flex Plans); Life Insurance; Short- and Long-Term Disability Insurance; Employee Assistance Program; Online and Instructor-Led Training; Tuition Reimbursement for Training Programs.
* Progressive Vacation Plans, Sick Leave & Paid Holidays - Members receive 80 hours of vacation (First year is prorated for new hires based on start date), 1 hour of sick leave for every 40 hours worked, and 7 paid holidays each year. Pape' vacation plans also have tiers based on your seniority, so as your seniority grows, your vacation time off does as well.
* Advancement - Pape' is a dynamic, growth-oriented organization with a focus on promoting from within.
* Stability and reputation - Pape' is a family-owned, fourth-generation company with over 160 locations, over 4,000 members and 85 plus years of experience. Pape' is known for their stability, honesty and integrity.
* Equipment - Pape' has the largest equipment inventory in the West and an unparalleled parts inventory!
* Employee impact - Enjoy an open-door policy where your voice will be heard and your opinions will matter.
* Training - You will be provided with training and mentoring to prepare you for your role and continued learning to grow your skills.
The Pape' Group maintains a drug-free workplace and as such, requires candidates to successfully pass a pre-employment drug test.
Job DescriptionDescription:
S.S. Equipment, one of the Northwest's premier New Holland equipment dealerships, is seeking a full-time Parts Department Representative for our Othello, WA location. This person will provide customerservice to walk-in customers and over the phone. Due to the seasonality of our business, some overtime may be necessary during the Summer.
Applicants must have a valid driver's license with no major driving infractions in the last 3 years.
Benefits for Full-Time Employees within 60 Days:
Earn up to 80 hours vacation in first year
Earn up to 60 hours sick pay in first year
8 paid holidays per year
Health, Dental, Vision & Basic Life Insurance for $50/month
401k+ match (after 6 month waiting period)
Job Duties Include, But Are Not Limited To:
Working the front counter, greeting customers
Answering store phone calls
Researching parts availability with vendors and ordering parts in for customers
Properly invoice customers
Processing incoming daily freight, stocking shelves
Other duties as assigned
Requirements:
Requirements:
General Agricultural Equipment Knowledge
Prior sales experience preferred
Excellent communication and customerservice skills
Computer skills: Familiarity with navigating websites, Microsoft Outlook, ability to learn point-of-sale software
Ability to pass a Pre-Employment Drug Screening
$33k-46k yearly est. 15d ago
Parts Department Representative
Ss Eq Inc.
Customer service advisor job in Othello, WA
S.S. Equipment, one of the Northwest's premier New Holland equipment dealerships, is seeking a full-time Parts Department Representative for our Othello, WA location. This person will provide customerservice to walk-in customers and over the phone. Due to the seasonality of our business, some overtime may be necessary during the Summer.
Applicants must have a valid driver's license with no major driving infractions in the last 3 years.
Benefits for Full-Time Employees within 60 Days:
Earn up to 80 hours vacation in first year
Earn up to 60 hours sick pay in first year
8 paid holidays per year
Health, Dental, Vision & Basic Life Insurance for $50/month
401k+ match (after 6 month waiting period)
Job Duties Include, But Are Not Limited To:
Working the front counter, greeting customers
Answering store phone calls
Researching parts availability with vendors and ordering parts in for customers
Properly invoice customers
Processing incoming daily freight, stocking shelves
Other duties as assigned
Requirements
Requirements:
General Agricultural Equipment Knowledge
Prior sales experience preferred
Excellent communication and customerservice skills
Computer skills: Familiarity with navigating websites, Microsoft Outlook, ability to learn point-of-sale software
Ability to pass a Pre-Employment Drug Screening
Salary Description $17-21/hour DOQ
$17-21 hourly 60d+ ago
Member Service Representative (Part Time Weekends)
Pfnocritics
Customer service advisor job in Moses Lake, WA
MEMBER SERVICES REPRESENTATIVE (PART TIME WEEKENDS) Location: Moses Lake, WA Type: Part Time Job SummaryThe Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customerservice to Planet Fitness members, prospective members and guests.Essential Duties and Responsibilities
Greet members, prospective members and guests, providing exceptional customerservice.
Handle all front desk related activities including:
Answer phones in a friendly manner and assist callers with a variety of questions.
Check members into the system.
New member sign-up.
Take prospective members on tours.
Facilitate needed updates to member's accounts.
Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
Assist in maintaining the neatness and cleanliness of the club.
Qualifications/Requirements
Customerservice background preferred.
Basic computer proficiency.
A passion for fitness and health.
Upbeat and positive attitude!
Punctuality and reliability is a must.
Exceptional customerservice skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations.
Strong listener with the ability to empathize and problem solve.
Demonstrate diplomacy in all interactions while using appropriate behavior and language.
High School diploma/GED equivalent required.
Must be 18 years of age or older.
Physical Demands
Continual standing and walking during shift.
Continual talking in person or on the phone during shift.
Must be able to occasionally lift up to 50lbs.
Will occasionally encounter toxic chemicals during shift.
Planet Fitness, Inc. (NYSE:PLNT), has revolutionized the fitness industry! With more than 1,000 locations in 47 states, Puerto Rico, and Canada, Planet Fitness' mission is to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone .We're aggressively expanding and looking for talented individuals to help us conquer Gymtimidation everywhere!*This club is independently owned and operated by a franchisee. Your application will go directly to the franchise club, and all hiring decisions will be made by the management of that franchise club. Planet Fitness Headquarters has no direct, indirect or reserved control over the hiring decisions made by any franchise clubs. All inquiries about employment at this club should be made directly to the club, and not to Planet Fitness Headquarters.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
JOIN THE CLUB.
Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team!
Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet.
TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU.
Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.
$30k-39k yearly est. Auto-Apply 60d+ ago
Customer Care Representative
Moses Lake Community Health Center 3.8
Customer service advisor job in Quincy, WA
Our Quincy team is seeking a friendly and energetic Customer Care Representative! The CCR is the first representative of MLCHC to our patients. In this role, they must provide the highest level of customerservice, actively working to help the patient in a warm, helpful, and empathetic manner. The CCR is also accountable for important administrative and clerical functions to support the medical team and keep patient records accurate and current.
Responsibilities
* Provide excellent service, information and support to patients and colleagues on the phone and in person.
* Manages medical and behavioral health appointment scheduling according to established procedures.
* When making appointments and at check in, ensures the accuracy of general patient information in the practice management system.
* Contributes to continuity of patient care by making recall and outreach calls according to targets established with the department manager.
* Supports patients and the medical team by accessing information, relaying requests and troubleshooting problems.
* Successfully adapts to changes in EHR and practice management systems, workflows and processes, and improvement efforts, including participating in employee training.
Requirements
* Ability to read and speak Spanish is required.
* Possesses general work-related skills at a higher level than completion of high school, including written and verbal communication skills, computational and computer skills, and mathematical knowledge frequently acquired through completion of a "business school (non BA/BS)" or "associates degree" type program.
We are committed to providing high-quality, compassionate, and comprehensive primary health care services for the entire community. MLCHC continually transforms our health care delivery system to improve the health of the communities we serve.
If you are searching for an opportunity to work in a collegial environment, serve others and learn new skills join us at Moses Lake Community Health Center where caring, welcoming, helpful, professional behaviors are the norm, not the exception.
Benefits
* 401(k) retirement program with employer contribution
* Dental
* Medical/Vision
* Flexible Spending/Health Reimbursement
* Life Insurance
* Disability Insurance
* 8.5 Paid holidays per year
* Accrual based (PTO) paid time off per MLCHC policy
EEOC
For additional information contact:
Human Resources
*****************
$39k-46k yearly est. Easy Apply 60d+ ago
Automotive Service Advisor Honda
Bud Clary Chevrolet 3.0
Customer service advisor job in Moses Lake, WA
At Bud Clary Auto Group, a family-owned dealership network in Washington State, our vibrant culture drives success. We maintain a high-performance workplace with exceptional customerservice, fostering loyalty and growth since 1959.
An Automotive ServiceAdvisor sells and schedules needed service work in the service department.
BENEFITS
Comprehensive Benefits Package: Health, dental, vision, and life insurance, plus an employee assistance program.
Retirement Plans: 401(k).
PTO & Paid Holidays - PTO accrual starting from day one of employment - 1 hour of PTO for every 40 hours worked for the first year, 1.63 hours of PTO for every 40 hours worked for years 2-9, and 2.39 hours of PTO for every 40 hours worked for 10 or more years of service.
Employee discounts
Referral bonus program
PAY
This is a commission based position that pays between $60,000 - $120,000 per year
ESSENTIAL DUTIES
Schedules service appointments. Obtains customer and vehicle data prior to arrival when possible.
Greets customers in a timely, friendly manner and obtains vehicle information.
Writes up customer's vehicle problems accurately and clearly on repair order.
Test drives the vehicle with customer as needed to confirm the problem or refers to test technician.
Refers to service history, inspects vehicle, and recommends additional needed service.
Advises customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers' specifications.
Provides a complete and accurate written cost estimate for labor and parts.
Establishes "promised time." Checks with dispatcher, if necessary.
Obtains customer's signature on repair order; provides customer with a copy.
Establishes customer's method of payment. Obtains credit approval, if necessary.
Notifies dispatcher of incoming work.
Checks on progress of repair throughout the day. Contacts customers regarding any changes in the estimate or promised time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed.
Implements and maintains a service marketing program.
Reviews repair orders to ensure that work is completed, and additional work and authorization is noted. Closes repair order as appropriate.
Ensures that vehicles are parked in assigned areas. Makes sure they are locked and all keys are marked and put away correctly.
Keeps service department forms, menus and pricing guides up-to-date.
Explains completed work and all charges to customers.
Implements a quality control process to eliminate comebacks.
Maintains high customer satisfaction standards.
Inspects all vehicles for body work, informs customer if work is needed, and provides an estimate for body work.
MARGINAL DUTIES
Being a team player
Ability to work in a fast-paced environment
Effective Communicator
Other duties as assigned
Driving is an essential function of this position. Applicants must possess a valid driver s license and maintain an acceptable driving record consistent with company insurance standards throughout employment.
Bud Clary Auto Group is proud to be an Equal Employment Opportunity Employer. We are dedicated to creating a workplace free from discrimination and harassment based on race, color, gender, national origin, age, religion, sex, disability, or any other protected status. This commitment extends to all aspects of employment, including recruiting, hiring, placement, promotion, termination, layoff, and more. We uphold a harassment-free environment for everyone, including vendors, contractors, and other non-employees.
Bud Clary Auto Group uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States.
Have questions? Contact ***************************
Location: Bud Clary Honda of Moses Lake
$41k-50k yearly est. Easy Apply 60d+ ago
Customer Service Associate I
Dollar Tree 4.4
Customer service advisor job in Othello, WA
We're seeking a CustomerService Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with questions and recommendations * Manage sales transactions while working assigned cash register
* Maintain security of cash and protect company assets
* Keep the store well-stocked, and recover merchandise
* Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
* Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
* Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
* Other duties as assigned*
Skills and Experience:
* High school diploma or equivalent is preferred
* Previous customerservice experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
* Ability to follow instructions and interpret operational documents is required
* Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
* Excellent customerservice and relationship management skills are required
* Strong organizational and communication skills are required
* Strong problem-solving and decision-making skills are required
Perks and Benefits:
We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer:
* Employee Assistance Program
* Retirement plans
* Educational Assistance
* And much more!
We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain roles. We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.
This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which appear in the for this position, and which may be amended from time to time at our discretion. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor.
Please note, this job description is not a contract of employment and may be modified to meet evolving business needs. Employment is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.
Part time
1112 E Main St,Othello,Washington 99344-1558
06475
Dollar Tree
From:
17.13
To:
17.5
$27k-33k yearly est. 30d ago
Pro Customer Service/Sales
Home Depot 4.6
Customer service advisor job in Moses Lake, WA
The Home Depot Pro CustomerService/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro CustomerService/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro CustomerService/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer's project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot's advantages over competitors. The Pro CustomerService/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customerservice and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.
**The Pro CustomerService/Sales position types may include**
Pro Paint Sales Specialist - $20.50
Pro Sales Associate - $19.50
Pro Account Sales Associate - $20.50
Pro Lot Loader: $18.50
Pro Delivery Driver: $20.50
**Benefits**
The Home Depot offers various benefits as part of a total compensation package including: paid vacation 1 , paid sick leave 2 , paid parental leave, six paid holidays, medical, dental, vision, tuition reimbursement, 401K with company match, ESPP, profit-sharing bonuses, , and/or other benefits (benefits vary based on the associate's salaried/hourly status and full-time/part-time status). Click here (****************************** for more information.
1 Salaried associates are eligible for 2 weeks of vacation in their first year; FT hourly will be eligible for 40 hours of paid vacation time after 6 months of continuous service; PT will be eligible for 20 hours of paid vacation time after 6 months of continuous service; Temporary associates are not eligible for vacation benefits.
2 **Sick time (Washington State, Spokane, and** **Tacoma)**
Salary and Temporary associates will earn 1 hour of sick time for every 40 hours worked; FT associates will earn 1 hour of sick time for every 40 hours worked or 4 hours per month, whichever is greater; PT associates will earn 1 hour of sick time for every 40 hours worked or 2 hours per month, whichever is greater.
**Sick time (Seattle)**
Salary and Temporary associates will earn 1 hour of sick time for every 30 hours worked; FT associates will earn 1 hour of sick time for every 30 hours worked or 4 hours per month, whichever is greater; PT associates will earn 1 hour of sick time for every 30 hours worked or 2 hours per month, whichever is greater.
**Job Posting**
Available positions may vary depending on business need. Pay is dependent on the position offered and market location, and may vary depending on the individual's job-related knowledge, skills, experience, and availability.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. - $18.50 - $20.50
$33k-39k yearly est. 21d ago
Automotive Service Advisor Chevy/Toyota
Bud Clary Chevrolet 3.0
Customer service advisor job in Moses Lake, WA
At Bud Clary Auto Group, a family-owned dealership network in Washington State, our vibrant culture drives success. We maintain a high-performance workplace with exceptional customerservice, fostering loyalty and growth since 1959.
An Automotive ServiceAdvisor sells and schedules needed service work in the service department.
BENEFITS
Comprehensive Benefits Package: Health, dental, vision, and life insurance, plus an employee assistance program.
Retirement Plans: 401(k).
PTO & Paid Holidays - PTO accrual starting from day one of employment - 1 hour of PTO for every 40 hours worked for the first year, 1.63 hours of PTO for every 40 hours worked for years 2-9, and 2.39 hours of PTO for every 40 hours worked for 10 or more years of service.
Employee discounts
Referral bonus program
PAY
This is a commission based position that pays between $60,000 - $120,000 per year
ESSENTIAL DUTIES
Schedules service appointments. Obtains customer and vehicle data prior to arrival when possible.
Greets customers in a timely, friendly manner and obtains vehicle information.
Writes up customer's vehicle problems accurately and clearly on repair order.
Test drives the vehicle with customer as needed to confirm the problem or refers to test technician.
Refers to service history, inspects vehicle, and recommends additional needed service.
Advises customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers' specifications.
Provides a complete and accurate written cost estimate for labor and parts.
Establishes "promised time." Checks with dispatcher, if necessary.
Obtains customer's signature on repair order; provides customer with a copy.
Establishes customer's method of payment. Obtains credit approval, if necessary.
Notifies dispatcher of incoming work.
Checks on progress of repair throughout the day. Contacts customers regarding any changes in the estimate or promised time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed.
Implements and maintains a service marketing program.
Reviews repair orders to ensure that work is completed, and additional work and authorization is noted. Closes repair order as appropriate.
Ensures that vehicles are parked in assigned areas. Makes sure they are locked and all keys are marked and put away correctly.
Keeps service department forms, menus and pricing guides up-to-date.
Explains completed work and all charges to customers.
Implements a quality control process to eliminate comebacks.
Maintains high customer satisfaction standards.
Inspects all vehicles for body work, informs customer if work is needed, and provides an estimate for body work.
MARGINAL DUTIES
Being a team player
Ability to work in a fast-paced environment
Effective Communicator
Other duties as assigned
Driving is an essential function of this position. Applicants must possess a valid driver s license and maintain an acceptable driving record consistent with company insurance standards throughout employment.
Bud Clary Auto Group is proud to be an Equal Employment Opportunity Employer. We are dedicated to creating a workplace free from discrimination and harassment based on race, color, gender, national origin, age, religion, sex, disability, or any other protected status. This commitment extends to all aspects of employment, including recruiting, hiring, placement, promotion, termination, layoff, and more. We uphold a harassment-free environment for everyone, including vendors, contractors, and other non-employees.
Bud Clary Auto Group uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States.
Have questions? Contact ***************************
Location: Bud Clary Toyota of Moses Lake
How much does a customer service advisor earn in Moses Lake, WA?
The average customer service advisor in Moses Lake, WA earns between $27,000 and $41,000 annually. This compares to the national average customer service advisor range of $26,000 to $39,000.
Average customer service advisor salary in Moses Lake, WA