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Customer Service Representative
Homestead Outdoor Products
Customer service advisor job in New Holland, PA
New Holland, PA
Bring your customerservice skills to a team that values relationships and helps builders and contractors get the quality materials they need to build what matters.
Connect and build trust with contractors, builders, and walk-in customers by listening to their needs and guiding them toward the best building supply solutions.
Prepare accurate quotes for fencing, decking, and railing projects using standard pricing tools and product specs.
Learn fencing, decking, and railing systems well enough to advise contractors on materials, options, and upgrades confidently
Cultivate long-term relationships by providing reliable support and service that keeps customers returning.
Collaborate with warehouse and purchasing teams to ensure every order is fulfilled on time and delivered correctly.
Solve problems with care-address questions, concerns, and order discrepancies with professionalism and a focus on customer satisfaction.
Add value by recommending complementary products and upgrades that enhance the customer's purchase experience.
Thrive in a supportive, team-first culture where everyone works together to deliver top-notch service.
Join a family-owned company guided by faith-based values of integrity, respect, and service.
Homestead Outdoor Products, a family-owned supplier of premium building supplies, including fencing, decking, and railing materials, is committed to delivering exceptional customerservice and high-quality products. For years, we have supported homeowners and contractors across the region with expert consultations, reliable materials, and a collaborative, faith-based work culture.
We seek an enthusiastic and relationship-driven CustomerService Representative to join our dedicated team. In this role, you'll drive sales and ensure our customers have the best possible experience. If you're passionate about building relationships, achieving goals, and working with a team that values integrity, teamwork, and excellence, we'd love to hear from you!
Our Ideal CustomerService Representative:
Experienced: 1-3 years of customerservice or related experience. Familiarity with building materials and construction is a plus, but we are willing to provide training. Must have a high school diploma.
Computer Skills: Proficient in Microsoft Office; experience with CRM software is helpful but not required.
Strong Communication Skills: Excels in verbal and written communication with a focus on clarity and professionalism.
Organized & Detailed: Manages multiple tasks efficiently in a fast-paced environment while maintaining accuracy.
Team Player: Thrives in a team-oriented workplace, working effectively across departments to support company goals.
Problem-solver: Tackles challenges proactively, resourcefully resolving customer and operational issues.
Physically Active: Comfortable lifting up to 50 lbs. and staying active throughout the workday.
What We Offer Our CustomerService Representative:
$20-24/hour, DOE
Full-time hours, 45-50/week
Paid Time Off
Paid Holidays
Retirement Plan
On-the-job Training
Company Apparel
A family-owned, faith-based company that fosters a lighthearted, supportive work culture
To Apply
If you have experience in customerservice, sales, or a related field and are passionate about supporting builders and contractors with high-quality building materials, please apply for our CustomerService Representative position. Submit your resume in Microsoft Word or PDF format through this job ad.
By submitting this application, you agree to receive recurring informational text messages (e.g., appointment alerts), which may be automated, to the mobile number used at opt-in from Team Builder Recruiting, LLC. Msg frequency may vary. Msg & data rates may apply. Reply HELP for help and STOP to cancel. See Terms and Conditions & Privacy Policy.
$20-24 hourly 4d ago
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Customer Service Representative - East Stroudsburg University
Alphagraphics-Us207
Customer service advisor job in Allentown, PA
Benefits:
Bonus based on performance
Opportunity for advancement
Paid time off
Training & development
AlphaGraphics Lehigh Valley has a fulltime position open for a CustomerService Representative at our East Stroudsburg University Print Center location.
Responsibilities include:
Learning MIS system to create estimates, invoices and manage daily workflow
Answering phones
Operate digital print equipment for quick turn projects
Pre-press design experience is a plus
Responding to emails in a timely manner
Managing the Online Ordering system
Learning the products we produce for the campus: brochures, flyers, posters, signs, direct mail and more
Excellent communication skills
Ability to multi-task
Attention to detail
Enjoy a fast-paced environment
Assisting with on campus deliveries when needed
Prior experience within the print or sign industry is a plus
If you enjoy working on a college campus, interacting on a daily basis with many types of clients and want to learn many types of daily job responsibilities please send us your resume.
This is a full time position located on the campus of Kutztown University
*AlphaGraphics centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview, hire, manage and pay the employees hired for positions in a specific local location (center) through their specific business.
$28k-36k yearly est. 2d ago
Client Services Associate
Pacer Group 4.5
Customer service advisor job in Pottstown, PA
Title: Client Services Associate
Location: Pottstown, PA | Onsite | Full-Time
Please Note: Fresher can also apply
Job Type: Full-time
Job Description:
We are seeking a dedicated and professional Client Services Associate to join our dynamic team. This role involves providing exceptional support to clients, managing service requests, and ensuring client satisfaction within a fast-paced financial services environment. The ideal candidate will possess strong communication skills, analytical abilities, and familiarity with Salesforce to effectively serve our clients and contribute to organisational success.
Responsibilities:
Act as the primary point of contact for clients, addressing enquiries promptly and professionally
Manage client accounts using Salesforce, ensuring all information is accurate and up-to-date
Assist clients with service requests, account updates, and troubleshooting issues related to financial products
Analyse client data to identify trends, opportunities for improvement, and potential risks
Collaborate with internal teams to facilitate seamless service delivery and resolve client concerns efficiently
Maintain comprehensive records of interactions and transactions in accordance with company policies
Support the onboarding of new clients by providing detailed information and guidance throughout the process
Qualifications:
Proven experience in a client-facing role within US Staffing industry
Proficiency in Salesforce or similar Customer Relationship Management (CRM) systems
Excellent communication skills, both written and verbal, with an ability to explain complex concepts clearly
Strong analysis skills with the ability to interpret data and generate actionable insights
Organised, detail-oriented, and capable of managing multiple priorities simultaneously
Demonstrated ability to work collaboratively within a team environment whilst maintaining a high level of professionalism
This position offers an excellent opportunity for individuals eager to develop their career in client services within the financial sector. We value proactive problem-solvers who are committed to delivering outstanding service and fostering long-term client relationships.
Are you looking for a fulfilling profession that utilizes your clinical skills and allows you to make a positive difference? Join our team at the State Correctional Institution (SCI) at Phoenix as a Psychological Services Associate and use your expertise to create genuine, lasting change by addressing the core mental health needs of inmates. Your work will help foster personal growth and promote long-term recovery. Launch your career with the Department of Corrections (DOC) and make a meaningful impact in the lives of others-apply today!
DESCRIPTION OF WORK
As a Psychological Services Associate, you will have a vital role in providing mental health services to incarcerated individuals at SCI Phoenix. Your responsibilities will include evaluating and diagnosing inmates in collaboration with a Licensed Psychologist Manager, in addition to delivering counseling and psychotherapy services. You will also partner with other health care professionals to develop treatment plans and interventions for the incarcerated population's mental health and emotional needs. Additionally, you may administer psychological and intelligence tests under the supervision of a Licensed Psychologist Manager. Your work will involve facilitating mental health treatment and crisis-related services for individuals of the correctional facility.
Work Schedule and Additional Information:
Full-time employment, 40 hours per week
Work hours are 8:00 AM to 4:30 PM, Sunday - Thursday, with a 30-minute lunch.
This position is eligible for full retirement benefits at age 50 or 55.
Telework: You will not have the option to telework in this position.
Salary: Selected candidates who are new to employment with the Commonwealth of Pennsylvania will begin employment at the starting annual salary of $63,301.00 (before taxes).
Additional pay will be considered for those who currently possess or obtain licensure as a Social Worker, Clinical Social Worker, or Professional Counselor issued by the Pennsylvania State Board of Social Workers, Marriage and Family Therapist and Professional Counselors. Documentation will need to be provided at interview to receive additional pay consideration.
You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY
QUALIFICATIONS
Minimum Experience and Training Requirements:
A Master's degree in psychology or a closely related field, which includes fifteen graduate level credits in psychology, counseling, educational counseling, rehabilitation, human development, learning, or motivation.
Applicants will be considered to have met the educational requirements once they are within 3 months of graduating with a qualifying degree/credits.
Other Requirements:
Successful completion of basic training in Elizabethtown, PA is required.
You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
You must be able to perform essential job functions.
Legal Requirement:
You must pass a background investigation and meet Criminal Justice Information Services (CJIS) compliance requirements.
How to Apply:
Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
Your application must be submitted by the posting closing date
.
Late applications and other required materials will not be accepted.
Failure to comply with the above application requirements may eliminate you from consideration for this position.
Veterans:
Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to ************************************************ and click on Veterans.
Telecommunications Relay Service (TRS):
711 (hearing and speech disabilities or other individuals).
If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.
EXAMINATION INFORMATION
Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
Your score is valid for this specific posting only.
You must provide complete and accurate information or:
your score may be lower than deserved.
you may be disqualified.
You may only apply/test once for this posting.
Your results will be provided via email.
$63.3k yearly 3d ago
Technical Service Sales Representative
Ppg Architectural Finishes 4.4
Customer service advisor job in Lancaster, PA
As the Technical Service Representative, you will work independently to maximize MSO account retention, profitability and partnership. You will increase sales growth by identifying areas for expansion and improvement. Must be proficient using methods such as analyzing main metrics; coordinate with sales, accounting and marketing teams to develop and implement solutions; and coordinate with local, regional, national, and global sales teams to ensure sales goals are met and in compliance with best practices and regulations. Your territory will be Southeast Pennsylvania (York, Harrisburg, Lancaster). You will report to the Senior Sales Manager.
Responsibilities
Communicate market changs.
Stay current on products, processes, and system upgrades (Continuous Learning).
Be a gatekeeper for installations, upgrades and national account mandates.
Account Management.
Communicate with the sales team about the product needs or product information.
Industry Knowledge
Qualifications
College Degree or 3+ years of equivalent work experience in a related field,.
CustomerService Experience
Accountability with experience and accurate follow up.
Work with all levels of team.
Manage technical customerservice support.
Experience interpreting and responding to customer requests
PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply.
Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.
$31k-37k yearly est. Auto-Apply 50d ago
Automotive Customer Service Advisor - 3940
Tupeloms
Customer service advisor job in Douglassville, PA
Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customerservice skills and retail sales knowledge to an industry that will really get you moving, we'll train you on the rest!
We are now hiring CustomerServiceAdvisors/Lube Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle.
Benefits:
Opportunity to increase your payrate within your first 60 days of employment!
Paid training plus bonus incentives for completing training.
Cross-training across multiple roles, increasing your earning potential.
Career paths that offer limitless growth opportunities (in Automotive and Management)!
Safety focused work environment to always keep you and our customers safe!
Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! *
Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! *
*For full time employees
PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. The ability to build rapport and explain products effectively makes you the perfect candidate for this position! We do not require automotive experience, but customerservice/sales experience are preferred.
Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver's license is strongly preferred as it ensures your career opportunities will not be limited but is not required.
See full job description below!
Job Summary
The CustomerServiceAdvisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit!
Job Responsibilities:
Greet and escort guests from their vehicles as you review their requests.
Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training.
Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings.
Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction.
Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires.
Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals.
Other duties as assigned by management.
Requirements:
Proven face-to-face customerservice or sales experience.
Ability to perform the responsibilities of the job.
Able to stand for an extended period.
Ability to bend, stoop, reach, crawl, and climb stairs.
Ability to lift over 50 pounds.
Comfortable working in an enclosed and/or semi-outdoor environment.
Authorized to work in the US without sponsorship.
Qualifications:
Valid Driver's License preferred.
Excellent customerservice and communication skills.
Keen listening and reasoning skills to capture guests' product needs.
Confident in overcoming objections and not afraid of rejection.
An energetic and positive attitude that is welcoming to guests.
Ability to work well in a team environment.
Dedication to following safety policies and procedures.
Willingness to undergo on the job training and a growth mindset.
Ability to work in a fast-paced environment while multi-tasking.
Benefits:
Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine*
Employer Funded Basic Life & Accidental Death Dismemberment*
Bonus structure for JLU Module completions within set timeframes.
Employee discount on parts and services
Additional benefits available:
Dental Plan and/or Vision Plan*
Life & Accidental Death Dismemberment and/or Accident*
Short-Term and Long-Term Disability*
Critical Illness and/or Cancer and/or Hospital Indemnity*
Flexible Spending Account (FSA) and/or Dependent Care FSA*
Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance
* Full-time employees only
Equal Opportunity Employer
Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
$28k-35k yearly est. 17h ago
Enterprise Customer Success Representative
Clerri
Customer service advisor job in Wayne, PA
Job Description
At Clerri, we're a team of builders, believers, and bold thinkers driven by one mission: to remove the barriers between patients and providers through memberships that improve access to care and help practices thrive. Simply put, we
bring care closer
. Backed by a smart platform and a thoughtful team, we deliver the most trusted solution in the market.
As an Enterprise Customer Success Representative (CSR), you are the front-line expert responsible for maximizing platform utilization across new and existing client locations within our Strategic DSO portfolio. Your primary mission is to convert non-selling (dormant) locations to active selling status and ensure newly onboarded locations achieve rapid and sustainable adoption. You will achieve this through specialized training, direct engagement with location managers, problem-solving, and driving core product usage. This position will report directly to the Manager of Enterprise Customer Success.
This non-exempt role pays $31.00/hour, and with our variable commission program, offers a total earnings opportunity of up to $78,000 annually - with additional potential through overtime eligibility and participation in our company equity program.
The Day-to-Day
You'll be singularly focused on driving engagement and activation metrics across a high volume of Enterprise locations. This includes (but is not limited to):
Proactively manage a queue of non-selling (dormant) Enterprise locations, identifying barriers to adoption (technical, training, or operational), and executing specialized engagement plans to convert them to active selling status.
Manage the post-launch phase for newly onboarded DSO locations, ensuring site managers and staff are fully trained and integrated with our platform to guarantee rapid and complete adoption.
Act as the primary subject matter expert, delivering virtual or in-person training sessions (individual and group) focused on driving core usage, maximizing system configuration, and accelerating time-to-value (TTV).
Monitor location-level usage data (e.g., login frequency, feature utilization, initial sales) to proactively identify locations at risk of going dormant and intervene with targeted support.
To Be SuccessfulDo these things sound like you? Yes? Good - you're well on your way to being a successful Enterprise Customer Success Representative with us!
You are driven by measurable outcomes (e.g., activation rates, training completion volume).
1+ years of experience in a customer-facing role focused on product adoption, technical support, training, or customer onboarding for a software product.
Demonstrated expertise in delivering product training to small or large groups, both virtually and in-person.
Exceptional problem-solving skills and the ability to triage operational and technical issues effectively.
Experience or familiarity with the Dental Field or working with operational staff within multi-site organizations like DSOs is highly preferred.
You possess excellent communication skills and an empathetic approach to training users with varying levels of technical proficiency.
You have strong multitasking and organizational abilities to manage a high volume of location-level engagements.
You are self-motivated, detail-oriented, and collaborative.
You are legally authorized to work permanently in the US without employer sponsorship.
And you have a bachelor's degree in anything. We mean it! Business, History, Cooking (
actually, that could be incredibly useful
) … anything.
To Thrive
We're an entrepreneurial, creative, and passionate group - and if these things sound like you, you won't just fit in. You'll thrive with us.
You are a self-starter who thrives on the challenge of getting difficult users/locations to adopt new systems.
Experience in the dental industry, specifically understanding practice workflows and staff responsibilities (Office Managers, Hygienists, etc.).
Familiarity with using Salesforce or similar CRM platforms to track user activity, training sessions, and activation milestones.
You take ownership of complex issues and see them through to a final resolution.
No stranger to playing hard and working harder while treating others with respect and dignity.
Our Advantage
If you're asking yourself "what are the perks of working with us?" Don't worry. We've got you covered.
We've been named to the Inc. 5000 list three years in a row - we're growing fast and just getting started
You'll get some skin in the game with employee equity.
Innovation is in our DNA - we're building solutions that matter today and shape the future for providers and patients.
We stand behind and celebrate our core values.
We're not just building a product. We're transforming how care is accessed and sustained, starting with dental.
We put our customers at the center of everything we do-every process, product, and decision is driven by what best serves them.
Honest, two-way communication is how we operate. Every voice matters, and great ideas can come from anywhere.
We celebrate individuality and diversity - when you bring your authentic self to work, we all do better.
You'll experience a culture filled with opportunities to connect in-person and virtually.
And we've got you covered in all the most important benefits: health, 401k match, wellness, disability, employee discounts, flexible PTO and compassionate leave, and more!
Our Commitment to You
Be yourself. Always.
We want you to apply even if you do not meet every requirement. We are committed to building an inclusive, varied culture that welcomes, promotes, supports, and celebrates the diverse backgrounds of our employees. It is what drives innovation, ignites creativity, and ultimately gives us a competitive advantage.
We want you to be you - because how boring would life be if we were all the same?
About Us
Clerri is the leading Care Membership Platform for dental practices, helping them grow by filling schedules with loyal, cash-paying patients.
Our smart, compliant, and automated platform empowers practices to reduce their reliance on insurance, build recurring revenue, and improve access to care for all. Trusted by 20,000+ dentists nationwide, Clerri brings patients closer and helps practices thrive.
$78k yearly 15d ago
LNS Airport- FT Customer Service Agent
Southern Airways Corporation 3.7
Customer service advisor job in Lititz, PA
At Surf Air Mobility, we're transforming air mobility. As innovators in aviation, we are at the forefront of creating a more efficient and accessible flying experience. With our commitment to a customer-first approach, advanced software solutions, and electrification, we're pioneering new ways for people to travel, making flying not only faster but more enjoyable. Our passionate team thrives in a collaborative environment where innovation and hard work go hand in hand.
Help us shape the future of aviation while working with cutting-edge technologies that are changing the lives of our passengers.
JOB TITLE: LNS Airport Cross Utilized Agent
DEPARTMENT: CustomerService
REPORTS TO: Station Manager
FLSA STATUS: Non-Exempt
POSITION SUMMARY:
The Airport Cross-Utilized Agent is our primary representative in our airport stations. The position is responsible for handling all customerservice activities, including greeting and checking in passengers, handling luggage, booking/re-booking flights, and assisting with passenger loading/unloading. It is also responsible for all ramp duties in our smaller stations.
KEY RESPONSIBILITIES
Ensuring FAA, Airline, and airport regulations are followed
Enforcing safety/security measures and protecting sensitive zones
Creating and modifying reservations
Checking in passengers; safely loading and unloading passengers
Handling luggage weights of up to 70 lbs and monitoring luggage for size, quantity, and weight
Reviewing baggage tags for accuracy
Providing information on arrival and departure times, boarding procedures, carry-on regulations, and seating arrangements
Making announcements over a public address system
Processing credit card payments
Directing aircraft parking and dispatch on the ramp
After training, towing aircraft to proper parking positions on the ramp
Maintaining work area and mechanical equipment in proper order
JOBS THIS POSITION DIRECTLY SUPERVISES:
This position does not directly supervise others
Requirements
Knowledge, Skills & Abilities:
Excellent written and verbal communication skills
Able to read, write and speak English effectively
Able to maintain eye contact when speaking with customers
Professional in appearance and manner
Ability to learn, understand and communicate the terms of the company's Contract of Carriage
Courteous in all interactions
Able to interact effectively with passengers, co-workers, and management
Ability to maintain composure, keep emotions in check, control anger, and avoid aggressive behavior even in difficult situations
Ability to diffuse stressful situations
Detail-oriented and self-motivated
Qualifications
Education:
High school diploma or equivalent
Miscellaneous Requirements:
Valid driver's license and reliable transportation
Computer skills - ability to learn reservation and phone systems, proficient with a PC
Basic math abilities
Ability to work within a 24/7 operation including holidays
Ability to pass a 10-year background check and pre-employment drug screen
At least 21 years of age
Authorized to work in the U.S. per the Immigration Act of 1986
Work Experience:
Prefer at least 1 year of prior customerservice experience
Mental Requirements:
Level 2 - Requires high periods of concentration intermittently and normal attention. Generally, even once the job is learned, tasks will require normal attention to deal with recurring variables.
Physical requirements:
Must be able to lift a 70-pound suitcase from the floor to 18 inches and carry a 70-pound suitcase in front of you with both hands for a distance of up to 25 feet
Must have physical dexterity sufficient to perform repetitive tasks and motions, including bending at the waist and knees, squatting, kneeling, crawling, twisting, and sustaining those positions for extended amounts of time
Must be able to stand for extended periods of time
Must be able to work in all weather conditions and in confined spaces
Must have sufficient vision and the ability to safely perform the essential functions of the position.
Must be able to meet all physical requirements related to aircraft weight limitations before and during employment.
Activity
Approximate % of Time
Sitting: 5
Standing: 70
Walking: 25
100%
Machines and Equipment Used:
Machines, Equipment, Tools
Approximate % of Time
Varied: 100%
Degree of Hand-Eye Coordination Required:
Computer: Varies
Phone: Varies
Photocopier, fax machine: Varies
Approximate percentage of time incumbent spends in “on-the-job” travel, including commuting to regular work locations: less than 5%
Southern Airways Corporation is an EEO/AAP employer and as such all qualified applications will receive consideration for employment without regard to their protected veteran status,
race, color, religion, sex, sexual orientation, gender identity, or national origin
- and will not be discriminated against on the basis of gender, race, or disability.
$22k-26k yearly est. Auto-Apply 35d ago
Service Writer I
Cox Enterprises 4.4
Customer service advisor job in Allentown, PA
Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Service Writer I Management Level Individual Contributor Flexible Work Option Hybrid - Ability to work remotely part of the week Travel % No Work Shift Day Compensation Hourly base pay rate is $26.73 - $40.10/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Job Description
Fleet Services by Cox Automotive Services keeps your fleet moving.
Headquartered in Indianapolis, Fleet Services by Cox Automotive (FSCA) has grown to become one of the largest fleet maintenance companies in the country.
FSCA is the leading provider of on-site mobile maintenance and repair services nationwide, offering mobile on-site fleet service for light medium, and heavy-duty trucks and trailers. FSCA also servicescustomers utilizing its 20+ nationwide service centers; each offering accident repair, painting, refurbishment, and heavy mechanical repair. We are supported by a 24/7 in-house call-center and provide scheduled maintenance services and unscheduled services to fleets anywhere, anytime.
FCSA is currently hiring a Shop Service Writer to support future growth of the Company at this location. If you are looking for a new place to call home, we would love to talk to you!
DUTIES
* Help answer phones and assist servicecustomers with individual needs for vehicle repairs and maintenance services, provide cost estimates, timelines, etc.
* Creating estimates in line with varying customer needs and expectations of cost, quality, and lead time.
* Communicate with customers via email, fax, or phone to provide updates on vehicle repair status, obtain approvals on repair estimates, retrieve purchase order numbers and/or discuss billing items.
* Review repair orders (RO) for accuracy and ensuring proper description of symptoms, problems, and causes are listed, as well as repairs and services performed based on what technicians submit are captured, entering RO into service database system.
* Managing the transactions lifecycle from origination until the customer unit is in control/custody of the repair technician.
* Obtain customers approval for all repairs and services performed.
* Dispatching and assigning shop work to technicians
* Working closely with technicians, sales staff and customers ensuring DFS is providing excellent customerservice, minimizing costs, and identifying the best solutions for repairing and maintaining customer's vehicles.
* Timely and accurate documentation and notation in all DFS internal and external systems regarding each customer vehicle repair
* Creating and fostering good working relationships with customers, vendors, and company partners.
* Maintaining quality service by establishing and enforcing organization standards and safety policies.
REQUIREMENTS
* High School Diploma/GED and 3 years' experience in a related field. The right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline; or 5 years' experience in a related field
* Strong verbal and written communication, along with listening skills to interact with customers, employees, and vendors.
* Familiarity with Karmak, ADP, Reynold, RO Writer or similar programs
* Strong computer and Windows office suite skillset, and the ability to learn new platforms (such as DFS IT Systems, including Web Wrench, MobileFrame, RO Writer)
* General understanding of the Department of Transportation (DOT), federal, state, and local regulations affecting vehicle maintenance operations.
* Demonstrated ability to multi-task and apply initiative.
* Positive attitude, good instincts, and self-motivation
Excellent organizational skills and the ability to balance a variety of tasks
Drug Testing
To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.
Benefits
Employees are eligible to receive a minimum of 6.67 hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
About Us
Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.
$26.7-40.1 hourly Auto-Apply 58d ago
Customer Service Agent
Schuylkill 3.2
Customer service advisor job in Allentown, PA
Imagine a career at one of the nation's most advanced health networks.
Be part of an exceptional health care experience. Join the inspired, passionate team at Lehigh Valley Health Network, a nationally recognized, forward-thinking organization offering plenty of opportunity to do great work.
LVHN has been ranked among the "Best Hospitals" by U.S. News & World Report for 23 consecutive years. We're a Magnet(tm) Hospital, having been honored five times with the American Nurses Credentialing Center's prestigious distinction for nursing excellence and quality patient outcomes in our Lehigh Valley region. Finally, Lehigh Valley Hospital - Cedar Crest, Lehigh Valley Hospital - Muhlenberg, Lehigh Valley Hospital- Hazleton, and Lehigh Valley Hospital - Pocono each received an 'A' grade on the Hospital Safety Grade from The Leapfrog Group in 2020, the highest grade in patient safety. These recognitions highlight LVHN's commitment to teamwork, compassion, and technology with an unrelenting focus on delivering the best health care possible every day.
Whether you're considering your next career move or your first, you should consider Lehigh Valley Health Network.
Summary
Interacts with patients and hospital departments in a thorough and professional manner utilizing excellent verbal and written communication skills. Acts as patient ambassador between clinical and operational areas to address patient inquiries related to financial matters while representing LVHN in a positive manner. Responsible for a comprehensive knowledge of the entire revenue cycle as it relates to hospital and physician billing/collection services, registration, coding and financial counseling.
Job Duties
Utilizes a working knowledge of charging, coding and insurance requirements related to hospital and physician claims to assist patients with their inquiries.
Proficient with multiple payment systems to effectively collect and apply hospital, physician and non-patient cash.
Apply emotional intelligence with an empathetic approach toward crucial conversations with patient about their outstanding balances.
Requires the ability to recognize patters of patient concerns/complaints in an effort to defuse and deescalate patient anxiety through comprehensive explanations and/or escalating to the appropriate member of the management team.
Resolves patient's balances by offering options to address outstanding balances such as establishing a payment plan, application for Financial Assistance, update missing or incomplete information on their hospital/physician account so that the insurance claim can be resubmitted.
Comprehensive knowledge of entire revenue cycle with a concentration in registration related functions to ensure maximum financial recoveries through accurate billing and collections.
Conducts preliminary screening of patient's eligibility for financial assistance; provides the necessary documentation to complete the Financial Assistance Application process. Engages Financial Counselors and/or social workers when appropriate based upon information gathered from patient.
Responsible for comprehensive knowledge of multiple legacy systems to review and address a plethora of patient questions and/or concerns.
Review, process and interprets correspondence from a multitude of media, determine the appropriate course of action including but not limited to scanning, routing to clinical or operational areas within LVHN.
Maintains Industry Standard Customer Call Center best practices through KPI's including, but not limited to, talk time, call quality and abandonment rate.
Minimum Qualifications
High School Diploma/GED
3 years customerservice or related experience in a call center environment or
2 years previous customerservice, billing, and/or collections experience or
2 years healthcare experience.
Ability to exchange factual information on patient billing and/or relay caller's needs to appropriate personnel.
Proficient in Microsoft Office applications.
Strong work ethic and professional demeanor.
Strong attention to detail, accuracy and efficiency.
Successful completion of DOE and Revenue Cycle Education within 3 months of hire.
Preferred Qualifications
Associate's Degree in Health Care Administration, Finance or Business.
Bi-Lingual (English/Spanish)
Knowledge of medical terminology.
Physical Demands
Lift and carry 25 lbs. frequent sitting/standing, frequent keyboard use, *patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR.
Job Description Disclaimer: This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.
Lehigh Valley Health Network is an equal opportunity employer. In accordance with, and where applicable, in addition to federal, state and local employment regulations, Lehigh Valley Health Network will provide employment opportunities to all persons without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability or other such protected classes as may be defined by law. All personnel actions and programs will adhere to this policy. Personnel actions and programs include, but are not limited to recruitment, selection, hiring, transfers, promotions, terminations, compensation, benefits, educational programs and/or social activities.
****************************
Lehigh Valley Health Network does not accept unsolicited agency resumes. Agencies should not forward resumes to our job aliases, our employees or any other organization location. Lehigh Valley Health Network is not responsible for any agency fees related to unsolicited resumes.
Work Shift:
Day Shift
Address:
2100 Mack Blvd
Primary Location:
Mack Building
Position Type:
Onsite
Union:
Not Applicable
Work Schedule:
Monday-Friday; 8:00a-4:30p
Department:
1004-13054 CSS-Patient Accounting
$27k-32k yearly est. Auto-Apply 60d+ ago
Part Time Customer Service
The UPS Store #1005
Customer service advisor job in Lancaster, PA
Job Description
Are you seeking a dynamic and energetic team environment? We are excited to invite you to join us as a Part-Time CustomerService Associate at The UPS Store. In this role, you will be an integral part of a team dedicated to delivering exceptional customerservice to our retail clients by efficiently receiving and processing packages for UPS shipments. Your duties will also include operating office equipment such as copiers, fax machines, binding machines, laminators, and point-of-sale systems. You will confidently guide our valued customers by providing accurate information about our wide range of products, services, and best-value options, drawing on your knowledge of industry best practices. The ideal candidate will have prior retail sales experience, strong computer and internet proficiency, and a high school diploma or GED. You should possess a friendly and genuinely helpful attitude, maintain a professional appearance, and be a quick learner eager to master all facets of the business in the shortest time possible.
RESPONSIBILITIES
Delivers outstanding customerservice to walk-in customers and telephone inquiries
Continuously practices good listening skills with customers, UPS Store team members, and leadership
Takes ownership of the customer's shipping needs and offers viable solutions
Takes action to learn all product and service offerings, alternative solutions, and industry trends
Operates all equipment, software, and devices in an expert fashion and is willing to teach others
Maintains a clean, organized, and safe working environment
Performs other duties as assigned
QUALIFICATIONS
High school diploma or GED required
Strong computer skills, including Microsoft Office and Adobe Suites
Outstanding phone skills
Strong verbal and written communication skills, including spelling and math
Prompt, reliable, and responsible
Able to lift 40+ pounds
Willing and able to work 25 to 30 hours per week for a 7-day work week
Available to work weekends
$29k-37k yearly est. 19d ago
Rehash Specialist - Call Center
Aspen Windows
Customer service advisor job in Lancaster, PA
Job DescriptionTHIS IS IMPORTANT If you want to feel valued and appreciated, live with purpose, and refuse to settle for mediocrity, then your search is over-you've found what you're looking for!
WHO WE NEED Our focus isn't on just hiring people-it's on assembling the right team. That means we're looking for people who are hungry for success, enthusiastic, and always open to learning. Around here, we support each other, hold ourselves to a high standard, and bring out the best in one another.
WHO WE ARE
We are Aspen Home Improvements. We're a customerservice company first-home improvement experts second. We are about people and strive to make exterior home projects hassle-free all while combining exceptional service with top quality products and craftsmanship.
We want people who embody our core values and want to be the B.E.S.T.
Be A Solutionist - They focus on outcomes not obstacles and seek improvement.
Expand Your Boundaries - They desire personal and professional growth and new perspectives.
Show Selflessness - They focus on collective success over personal recognition. They also see the world through the eyes of someone else.
Trustworthiness - They are dependable and maintain integrity.
WHAT'S NEXT
Some things you just don't hear-you feel them. That sense of purpose, of drive, of belonging to something bigger than yourself. If you're ready to work with a team that feels more like a family, apply today. If we connect on the phone, we'll invite you in for a face-to-face interview! If the team feels that spark in you-the one that drives us every day-then quite possibly you'll become the next driving force that helps our family grow even stronger!
Responsibilities
Setting/Re-setting quality appointments
Set follow up appointments for calls that did not close at the initial visit
Handle inbound and outbound client calls in a timely manner
Follow company's call center scripts
Work with the client to verify or clarify information
Build relationships with customers based on trust and reliability
Record all conversations in CRM software, leaving accurate notes in case the client calls back and needs further assistance
Requirements
Lead generating experience is a MUST
Exceptional customerservice skills
Excellent organizational and multitasking skills
Superb verbal communication skills
Proficiency with computers, particularly CRM software and Microsoft Office Suite
Strong critical thinking and decision making skills
Bilingual speakers preferred
Second shift Wed-Sun
Benefits
401K Match
Paid Training
Paid Time Off
Paid Holidays
Company Events and Trips
Powered by JazzHR
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$28k-40k yearly est. 12d ago
Call Center Specialist
OAA Orthopaedic Specialists 4.2
Customer service advisor job in Allentown, PA
Summary: Operates telephone system by answering incoming calls, scheduling appointments and directing all other callers to appropriate personnel to ensure Patient Care Excellence by performing the following duties. Essential Functions: • Schedules patient appointments, determining between urgent and non-urgent injuries.
• Answers incoming telephone calls and responds accordingly and/or directs caller to appropriate personnel.
• Receives and conveys detailed and descriptive messages from patients and directs to appropriate personnel.
• Answers questions about organization and provides callers with address, directions, and other information.
• Other duties may be assigned.
Qualifications
Qualifications:
• High school diploma or general education degree (GED). One-year related experience and/or training; or equivalent combination of education and experience.
• Ability to multitask and maintain professional telephone etiquette.
• Computer Database software and Internet software.
• Problem solving skills in standardized situations.
• Ability to work accurately and efficiently.
• Excellent verbal and written communication skills.
• Knowledge of medical terminology helpful.
• Prior customerservice representative experience required.
• Knowledge of 3rd party insurance and medical office experience helpful.
• Prior experience in an orthopaedic setting helpful.
OAA Orthopaedic Specialists has been the preferred choice of the Lehigh Valley for comprehensive orthopaedic care for over fifty years. Our mission is to be the region's premier medical provider focused exclusively on orthopaedic care. To achieve this mission, OAA Orthopaedic Specialists seeks to employ individuals that strive to put the needs of our patients first and foremost. With internationally renowned physicians, state-of-the-art technologies, and various locations, OAA is home to some of the area's best and brightest employees.
Our employees strive to provide a quality patient-centered experience to our patients and their families. OAA offers a great benefits package to include Health/Dental/Vision, Company paid Life/LTD and AD&D insurance, paid vacation, holiday, and sick leave, and a 401(k) plan.
As the COVID-19 pandemic continues to impact the world, it is our responsibility to help keep our employees, customers, patients, partners, communities, and the world healthy and safe. To preserve our ability to nourish the world in a safe and responsible way all CDC guidelines are in place and being followed.
$30k-36k yearly est. 11d ago
Service Writer
Hunter Truck 4.0
Customer service advisor job in Lancaster, PA
★ NOW HIRING: Service Writer
At Hunter Truck, our people are the heart of everything we do, and we're excited to grow our team! Since 1938, our family-owned Peterbilt dealership has built its reputation on integrity, teamwork, and outstanding service across Pennsylvania, West Virginia, New Jersey, and New York. If you're looking for a place where your ideas matter, your growth is encouraged, and your work truly makes an impact, you'll thrive here.
Come build your career with a team that invests in you from day one.
POSITION AT A GLANCE
Location: Lancaster, PA
Position Type: Full-Time
Schedule: Monday through Friday, 7:00 AM to 3:30 PM
Address: 1463 Manheim Pike, Lancaster, PA 17601
WHAT YOU'LL DO
As a Service Writer, you'll manage repair orders efficiently and accurately, ensuring all customer needs are documented and communicated. You will:
➤ Greet servicecustomers, sell needed work, write repair orders, and estimate repair costs
➤ Ensure proper payment type is selected and perform initial review of repair orders
➤ Communicate with technicians and update customers on repair progress
➤ Obtain authorization for additional work and maintain accurate repair documentation
➤ Administer warranty claims and policy adjustments in accordance with manufacturer guidelines
➤ Maintain repair order balance and assist parts/service departments as needed
➤ Handle customer inquiries, complaints, and scheduling professionally
➤ Maintain a clean and organized work area while adhering to all safety policies
WHAT YOU BRING
◆ Education & Experience: Three to ten years of related experience and/or training, or an equivalent combination of education and experience.
◆ Certificates & Licenses: Valid Driver's License required; must meet company insurability standards. Commercial Driver's License preferred (can obtain upon hire).
◆ Physical Requirements: Regular walking and frequent standing. Occasional stooping, kneeling, crouching, or crawling. Occasionally lift/move up to 50 lbs. Vision abilities include close, distance, color, peripheral, depth perception, and focus adjustment.
WHY WORK WITH US
► Your hard work earns real rewards with competitive pay and bonus opportunities
► Comprehensive benefits package to keep you and your family covered
► 401(k) with company match because your future matters
► Your success is our priority. We offer training, mentorship, and advancement opportunities
► A supportive, team first culture where you're never just a number
► A legacy of stability in a company that is family-owned and trusted since 1938
READY TO APPLY?
If you want a role where you're valued, supported, and able to grow, this is it.
Apply today and take the next step in your career.
Hunter Truck is an Equal Opportunity Employer. We celebrate diversity and are committed to building an inclusive workplace for all employees.
$28k-38k yearly est. Auto-Apply 55d ago
Service Dispatcher
Jeff D'Ambrosio Auto Group
Customer service advisor job in Downingtown, PA
Job Description
Jeff D'Ambrosio Auto Group - Downingtown, PA
Jeff D'Ambrosio Auto Group is growing, and we're looking for a Service Dispatcher to help keep our busy service department running smoothly.
What You'll Do:
Dispatch repair orders to technicians efficiently and fairly
Monitor workflow to maximize shop productivity
Communicate with serviceadvisors and technicians throughout the day
Update job status and ensure timely vehicle delivery
Help maintain a fast-paced, organized service lane
What We're Looking For:
Automotive service or dealership experience preferred
Strong communication and multitasking skills
Ability to work in a high-volume, team-focused environment
Basic computer skills and attention to detail
Positive attitude and problem-solving mindset
Why Work at Jeff D'Ambrosio:
Competitive pay and benefits
Busy, well-established service department
Modern facilities and large technician staff
Opportunities for growth within the organization
Family-owned, locally trusted dealership
If you're organized, motivated, and ready to be a key part of a successful service team, we want to hear from you.
$29k-38k yearly est. 22d ago
Zamboni Operator | Part-Time | PPL Center
Oakview Group 3.9
Customer service advisor job in Allentown, PA
Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Position Summary
The Zamboni Operator will perform general labor duties as assigned. Duties included but not limited to building conversions for various events, familiarity with all aspects of facility operations and maintenance in addition to ice making, ice maintenance and repair.
This role will pay an hourly rate of $14.00 to $19.00
Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching
This position will remain open until April 10, 2026.
About the Venue
This position is based at the PPL Center. PPL Center is a state-of-the-art multipurpose venue in downtown Allentown, PA. The arena seats more than 10,000 for concerts and more than 8,500 for Lehigh Valley Phantoms professional hockey games, making it the region's largest events venue. THe amenities-packed PPL Center, which includes more than 50 premium spaces (suites, loges, party areas) depending on the event, will host more than 150 events each year, offering something for everyone, including the Phantoms, the AHL affiliate to the NHL Philadelphia Flyers, concerts, family shows, trade shows, youth sports, high school and collegiate events, Disney on Ice, conferences, graduations and many more events. PPL Center is currently the main catalyst to the revitalization and growth of downtown Allentown.
Responsibilities
* Responsible for occasional maintenance and repair of rink equipment to include, but not limited to: Zamboni, dasher system, subfloor, tempered glass, acrylic glass, safety netting, Jet Ice systems, edgers, goal nets, etc.
* Work with the facilities department to provide optimal ice conditions for all ice events.
* Oversee aspects of ice installation and removal.
* Assist operations department to expedite event conversions.
* Other duties as assigned.
Qualifications
* Must be a trained operator for Zamboni Ice Resurfacing machines
* Solid understanding of OSHA rules and regulations
* Must be comfortable working in very cold or very hot conditions for long periods of time
* Must be able to stand, bend and stoop for long periods of time
* Must be able to climb stairs/ladder
* Ability to adhere to building policies and event requirements
* Ability to read and follow verbal and written instructions as well as communicate effectively with other in both oral and written form
* Must be able to work long irregular hours to include nights, weekends, and holidays
Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
$14-19 hourly Auto-Apply 13d ago
HVAC Call Center Specialist
Dibiase Heating and Cooling Company
Customer service advisor job in Coatesville, PA
Job Description
DiBiase Heating and Cooling Company of Coatesville, PA is recruiting a full-time HVAC Call Center Specialist to deliver world-class customerservice to our clients. Several flexible working schedules are available for full time. Our HVAC HVAC Call Center Specialist earn an hourly wage of $16.00 to $18.00/hr. You'll also be eligible for awesome benefits that include 100% company-paid medical, dental, life, short term and long term disability, up to 15 days paid time off (PTO), paid holidays, a 401(k) retirement plan with 100% match up to 3%, spiff programs, company events, and more! We also offer virtual training programs, career growth programs, and paid company meetings to aid in your success! Are you an experienced and outgoing CSR who is seeking a career and not just a job? Are you ready to have your weekends and evenings free? Would you like to work for an established but growing local company in an essential industry? Do you feel that you are the right fit for this CSR position? If yes, we can't wait to meet you!
ABOUT DIBIASE HEATING AND COOLING COMPANY
Since 2008, DiBiase Heating and Cooling Company, has strived to create the ultimate customerservice experience by providing the fastest HVAC service in the area. By hiring people who share our core company values of integrity, honesty, and quality, we are able to accomplish this goal. Our team is home to some of the most qualified technicians in the industry who provide solutions for homeowners and their families to create a safe and comfortable home while ensuring system durability and maximizing energy savings. In order to hire and retain such quality and skilled employees, we provide top-notch benefits, great pay, and an awesome culture and team to work with!
A DAY IN THE LIFE AS AN HVAC CALL CENTER SPECIALIST
As an HVAC Call Center Specialist, you enjoy being the voice of our company and providing superb service to our clients. You play a big part in keeping our office running smoothly. Thanks to your positive and friendly disposition that radiates through the phone, in an email, or in a text message, our clients enjoy doing business with us. at all times whether by phone, email, or text message!
Besides answering phones, scheduling appointments, and resolving customer issues, you will find other work to be done. You're never bored because there are always a variety of office tasks that you can help with. Since you are a proud member of our office, you keep things clean and well organized. You love that you get to interact with people every day and enjoy keeping busy with training on customerservice skills and software!
This is not a remote position. Part time is available.
CSR QUALIFICATIONS
At least two (2) years of related experience in the HVAC Industry.
Ability to multi-task required.
High school diploma or GED
Can type at least 50 WPM
Computer and MS Office Suite proficiency
Have a positive personality
Phone Etiquette
Ability to problem solve
Independently prioritize tasks based on importance
BENEFITS:
Health Insurance
Dental insurance
Vision insurance
Health savings account
401 (k) matching
Retirement plan
Life insurance
Paid time off
Professional development assistance
Referral program
Employee discount
Call Center HVAC experience required. Do you genuinely love the service industry? Do you have great interpersonal skills? Are you an organized and detail-oriented professional? Do you think that you can solve issues for all kinds of clients with professionalism and patience? Is being an excellent communicator like second nature? Do you manage your time well and prioritize multiple tasks effectively? Are you a CSR who is great at interacting with people on the phone? Are you proud of your phone etiquette? If so, apply now to be our next HVAC CustomerService Rep!
Become a catalyst for change and make a meaningful impact on the lives of inmates by joining the Department of Corrections (DOC) as a Psychological Services Specialist at the State Correctional Institution (SCI) at Phoenix. In this role, you will provide crucial mental health support and inspire hope within the correctional system. If you are passionate about helping individuals find a path toward healing and successful reintegration, we invite you to apply and join our dedicated team. Elevate your career and make a positive difference in the world through this rewarding and important job opportunity!
DESCRIPTION OF WORK
As a Psychological Services Specialist, you will work closely with inmates to address their mental health needs and help them develop skills to manage their behavior and emotions. You will be leading group counseling sessions on topics such as anger management, relaxation training, and socialization. You will also provide individual therapy to inmates with significant emotional disorders, using appropriate techniques to help them improve and function better in the prison environment. Additionally, your duties will include conducting psychological evaluations and assessments, as well as preparing reports based on test results and recommendations for further treatment. Your work will be crucial in providing inmates with the support and guidance they need to improve their mental well-being and successfully reintegrate into society.
Interested in learning more? Additional details regarding this position can be found in the position description.
Work Schedule and Additional Information:
Full-time employment, 37.5 hours per week
Work hours are 8:00 AM to 4:00 PM, Sunday - Thursday, with a 30-minute lunch.
This position is eligible for full retirement benefits at age 50 or 55.
Telework: You will not have the option to telework in this position.
Salary: Selected candidates who are new to employment with the Commonwealth of Pennsylvania will begin employment at the starting annual salary of 67,736.00 (before taxes).
Additional pay will be considered for those who currently possess or obtain licensure as a Social Worker, Clinical Social Worker, or Professional Counselor issued by the Pennsylvania State Board of Social Workers, Marriage and Family Therapist and Professional Counselors. Documentation will need to be provided at interview to receive additional pay consideration.
You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY
QUALIFICATIONS
Minimum Experience and Training Requirements:
Two years as a Psychological Services Associate Corrections; or
A Master's degree in psychology or a closely related field which includes fifteen graduate level credits in psychology; and two years of experience in the field of psychology under the direct supervision of a licensed psychologist.
Other Requirements:
Successful completion of basic training in Elizabethtown, PA is required.
You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
You must be able to perform essential job functions.
Legal Requirement:
You must pass a background investigation and meet Criminal Justice Information Services (CJIS) compliance requirements.
How to Apply:
Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
Your application must be submitted by the posting closing date
.
Late applications and other required materials will not be accepted.
Failure to comply with the above application requirements may eliminate you from consideration for this position.
Veterans:
Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to ************************************************ and click on Veterans.
Telecommunications Relay Service (TRS):
711 (hearing and speech disabilities or other individuals).
If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.
EXAMINATION INFORMATION
Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
Your score is valid for this specific posting only.
You must provide complete and accurate information or:
your score may be lower than deserved.
you may be disqualified.
You may only apply/test once for this posting.
Your results will be provided via email.
$39k-46k yearly est. 3d ago
Service Dispatcher
Jeff D'Ambrosio Auto Group
Customer service advisor job in Downingtown, PA
Jeff D'Ambrosio Auto Group - Downingtown, PA
Jeff D'Ambrosio Auto Group is growing, and we're looking for a Service Dispatcher to help keep our busy service department running smoothly.
What You'll Do:
Dispatch repair orders to technicians efficiently and fairly
Monitor workflow to maximize shop productivity
Communicate with serviceadvisors and technicians throughout the day
Update job status and ensure timely vehicle delivery
Help maintain a fast-paced, organized service lane
What We're Looking For:
Automotive service or dealership experience preferred
Strong communication and multitasking skills
Ability to work in a high-volume, team-focused environment
Basic computer skills and attention to detail
Positive attitude and problem-solving mindset
Why Work at Jeff D'Ambrosio:
Competitive pay and benefits
Busy, well-established service department
Modern facilities and large technician staff
Opportunities for growth within the organization
Family-owned, locally trusted dealership
If you're organized, motivated, and ready to be a key part of a successful service team, we want to hear from you.
$29k-38k yearly est. Auto-Apply 23d ago
Zamboni Operator | Part-Time | PPL Center
Oak View Group 3.9
Customer service advisor job in Allentown, PA
Oak View Group
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Overview
The Zamboni Operator will perform general labor duties as assigned. Duties included but not limited to building conversions for various events, familiarity with all aspects of facility operations and maintenance in addition to ice making, ice maintenance and repair.
This role will pay an hourly rate of $14.00 to $19.00
Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching
This position will remain open until April 10, 2026.
Responsibilities
Responsible for occasional maintenance and repair of rink equipment to include, but not limited to: Zamboni, dasher system, subfloor, tempered glass, acrylic glass, safety netting, Jet Ice systems, edgers, goal nets, etc.
Work with the facilities department to provide optimal ice conditions for all ice events.
Oversee aspects of ice installation and removal.
Assist operations department to expedite event conversions.
Other duties as assigned.
Qualifications
Must be a trained operator for Zamboni Ice Resurfacing machines
Solid understanding of OSHA rules and regulations
Must be comfortable working in very cold or very hot conditions for long periods of time
Must be able to stand, bend and stoop for long periods of time
Must be able to climb stairs/ladder
Ability to adhere to building policies and event requirements
Ability to read and follow verbal and written instructions as well as communicate effectively with other in both oral and written form
Must be able to work long irregular hours to include nights, weekends, and holidays
Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
How much does a customer service advisor earn in Reading, PA?
The average customer service advisor in Reading, PA earns between $25,000 and $39,000 annually. This compares to the national average customer service advisor range of $26,000 to $39,000.
Average customer service advisor salary in Reading, PA
$31,000
What are the biggest employers of Customer Service Advisors in Reading, PA?
The biggest employers of Customer Service Advisors in Reading, PA are: