Post job

Customer service advisor jobs in Rochester, MN

- 159 jobs
All
Customer Service Advisor
Customer Service Representative
Service Specialist
Call Center Operator
Customer Service Associate
Customer Services Coordinator
Customer Care Coordinator
Receptionist/Customer Service
Contact Representative
Service Representative
  • STUDENT: Call Center Operator/Faith Radio

    University of Northwestern St. Paul 4.0company rating

    Customer service advisor job in Minnesota City, MN

    Title: STUDENT: Call Center Operator/Faith Radio VP Area: VP - Media Department: Faith Radio Network $12.48 per hour Who We Are: Northwestern is a faith-driven community, UNWavering in our Christ-centered principles and identity as those who profess faith in Jesus. Rooted in the unshakable foundation of God's Word and our calling to impact His world, our mission and vision flow from these core values, expressed through Christ-centered higher education at the University of Northwestern - St. Paul and through gospel outreach and faithfulness with Northwestern Media. Position Summary: We are looking for students who can answer incoming telephone calls during our fundraiser event; simply greet the caller and enter their information into our computer system with great attention to detail. Key Responsibilities: * Answer incoming calls, enthusiastically greeting callers * Accurately and efficiently enter caller and donation information into computer system * Keep all caller and donor information confidential Qualifications: * Must be detail-oriented, organized and self-disciplined * Able to interact with a variety of individuals in a professional, tactful and courteous manner * Have strong phone and customer service skills * Able to maintain confidential information * Must have proficient computer skills and ability to enter data accurately * Able to work independently and take initiative * Maintain a growing, personal relationship with Jesus Christ, reflect His character in all interactions, and faithfully uphold and embrace Northwestern's mission, Doctrinal Statement and Declaration of Christian Community Key Skills: * Independent & Teamwork: Capable of working both independently and collaboratively, with minimal supervision. * Confidentiality: Maintains discretion and handles sensitive information appropriately. * Organizational Skills: Strong time management and problem-solving abilities; able to prioritize and meet deadlines with attention to detail. * Technical Proficiency: Intermediate to advanced computer skills, including Microsoft Office and related software. * Written & Verbal Communication: Strong writing, editing, proofreading, and verbal communication skills. * Background Check: Must pass initial and ongoing background checks as a condition of employment. Work Environment: The work environment involves working for a suburban, Christian university or Christian owned and operated radio station alongside those with a demonstrated commitment and personal relationship with Jesus Christ, a commitment to the mission and values of Northwestern, and an agreement to abide by all Northwestern policies. frame-loader#show Progress clinch:authenticated@document->frame-loader#reload" id="turbo_frame_page_block_af0c1e276cdf6efed88e9528a4a87515" src="/pages/5b841ca960ee0a8ddc4ec0f0a6c513ba/blocks/af0c1e276cdf6efed88e9528a4a87515?job_uid=ec80c6eb0b0f499070be51ca57dc663c&postfix=1_1">
    $12.5 hourly 8d ago
  • Customer Service Coordinator - Owatonna, MN

    Federated Mutual Insurance Company 4.2company rating

    Customer service advisor job in Owatonna, MN

    Who is Federated Insurance? At Federated Insurance, we do life-changing work, focused on our clients' success. For our employees, we provide tremendous opportunities for growth. Over 95% of them believe our company has an outstanding future. We make lives better, and we're looking for employees who want to make a difference in others' lives, all while enhancing their own. Federated's culture is grounded in our Four Cornerstones: Equity, Integrity, Teamwork, and Respect. We strive to create a work environment that embodies our values and commitment to diversity and inclusion. We value and respect individual differences, and we leverage those differences to achieve better results and outcomes for our clients, employees, and communities. Our top priority in recruitment and development of our next generation is to ensure we align ourselves with truly exceptional people who share these values. What Will You Do? We are looking to add new teammates to join our growing Customer Service Coordinator team! As a Customer Service Coordinator you will work with a select group of sales representatives supporting and servicing Federated customers and prospects. By phone, you will answer questions, fulfill service requests, and identify, collect and research information to ensure a quality product is provided. We are looking for someone with exceptional customer service skills, polished and energetic phone skills, problem solving and prioritizing skills combined with a genuine desire to create an exceptional customer service experience for our clients. No prior insurance experience is necessary - we provide excellent training. Additional Qualifications Needed: Two-year degree or equivalent experience Prefer a minimum of three years' customer service experience; prefer one year in a call center or inside sales environment Strong computer skills with proficiency in Office programs and an ability to work in multiple applications Ability to successfully complete the training program; including learning about Property & Casualty and Life/Disability insurance concepts and coverages Self-motivated with a high degree of personal responsibility. Juggles multiple competing priorities and tasks. Demonstrated problem-solving skills with attention to detail You will go through a 10-week classroom training program that begins on Monday, January 26th, 2026. Training will take place in our Owatonna office. The hours during training are 7:30 am - 4:00 pm. Hours after training are 8:30am - 5:00 pm. Customer Service Coordinator pay range is $24.40 - $33.00. Starting salary will be $24.40. What We Offer We offer a wide variety of ways to support you as a whole, both professionally and personally. Our commitment to your growth includes opportunities for internal mobility and career development paths, inspiring excellence in performance and ensuring your professional journey thrives. Additionally, we offer exceptional benefits to nurture your personal life. We understand the importance of health and financial security, offering encompassing competitive compensation, enticing bonus programs, cost-effective health insurance, and robust pension and 401(k) offerings. To encourage community engagement, we provide paid volunteer time and offer opportunities for gift matching. Discover more about Federated and our comprehensive benefits package: Federated Benefits You. Employment Practices All candidates must be legally authorized to work in the United States for any employer. Federated will not sponsor candidates for employment visa status, such as an H1-B visa. Federated does not interview or hire students or recent graduates with J-1 or F-1 visas or similar temporary work authorization. If California Resident, please review Federated's enhanced Privacy Policy.
    $24.4-33 hourly Auto-Apply 49d ago
  • Memory Care Coordinator

    Good Neighbor Care 4.0company rating

    Customer service advisor job in Rochester, MN

    Good Neighbor Care's vision is to be "the senior care provider and employer of choice" in the communities we serve. Built upon the guiding values of CARE--Commitment, Attitude, Respect and Experience; Good Neighbor seeks individuals who will assist us in creating a culture of compassion for all. Job Description River Bend Senior Living, a Good Neighbor Care managed community is seeking a Memory Care Coordinator in our Senior Living Community. We are seeking some one with COMPASSION, EMPATHY and strong desire to serve our Senior population. This position meets resident needs by coordinating the overall social operations of the Memory Care/Loving Connections. Develops, organizes and implements balanced memory care activities program that enhances the lives of residents. Acts as liaison to families, community agencies and others directly involved with resident care. This is an exempt position with supervisory responsibilities. Essential Duties and Responsibilities include the following: Employs therapeutic recreational techniques to facilitate internal and external community relations.Counsels residents, assisting them to identify and resolve problems and make effective use of resources. Other duties may be assigned. Works closely with resident care staff to provide specific memory care training. Coordinates with other staff such as dining services, life enrichment, and wellness to implement programs and life enhancement activities tailored for residents in all stages of dementia. Organizes and conducts support groups for residents, including bereavement groups and groups for seniors experiencing depression. Provides services to family members including individual counseling and group work such as support groups, grievance counseling, caregiver groups, and respite care, the aging process and how it affects their health and life styles. Facilitates working relationships with staff of other agencies and institutions, and acts as liaison between clients and agency or institution. Assists residents in finding ways of adjusting to aging changes that will allow for a life style as comfortable as the situation will permit. Prepares and maintains written case records in concert with wellness department including, reports, and forms, performs case follow-up and Supervisory Responsibilities: Supervises employees in the Memory Care and/or Nursing Department. Is responsible for the overall direction, coordination, and evaluation of these units. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Qualifications Education and/or Experience: Associates degree in gerontology/healthcare, medical, social or psychological field. Ability to demonstrate company competencies and values. Three to five year's related experience and/or training, or a combination of education and experience. Prior knowledge and specific education related to Alzheimer's and Dementia (Validation Therapy). Intermediate skills in MS Office Suite and Outlook. Demonstrated ability to write and read simple sentences in English. Ability to perform simple math calculations. Demonstrated ability to use reason and sound judgment. Additional Information All persons selected for hire will be required to pass a pre-employment drug screen and background investigation. All Applicants Must Be 18 or Older. We are dedicated to a policy of non-discrimination in employment onany basis. All qualified applicants will receive consideration for employment and will not be discriminated against based on race, creed, color, gender, age, sexual orientation, religion, nation origin,disability, marital status, veteran or military status.
    $37k-46k yearly est. 8h ago
  • Security Operations Center (SOC) operator

    Mayo Clinic Health System 4.8company rating

    Customer service advisor job in Rochester, MN

    Why Mayo Clinic Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans - to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic. Benefits Highlights * Medical: Multiple plan options. * Dental: Delta Dental or reimbursement account for flexible coverage. * Vision: Affordable plan with national network. * Pre-Tax Savings: HSA and FSAs for eligible expenses. * Retirement: Competitive retirement package to secure your future. Responsibilities Join a dedicated team providing enterprise-wide security support services for Mayo Clinic. Operators work 12-hour on-site shifts in a close-knit environment, handling call taking, dispatching, and monitoring multiple security systems to ensure safety and rapid response across all campuses. Coordinates emergent and non-emergent requests for Mayo Clinic Security services. Acts as an interface between Physicians, Allied Health Staff, Patients, and Visitors by dispatching Campus Security Officers to routine and emergency calls for service and medical assistance. Receives and coordinates radio, telephone, and email communications for the Mayo Clinic Enterprise both domestically and internationally. Prioritizes calls for service based on urgency and criticality and initiates appropriate action. Queries callers to obtain detailed incident information, records all officer duties and activities via case/incident management system. Operates and monitors a wide array of security system technologies, including: Systems for video management, access control, panic/duress, infant protection, and two-way radio communication. Performs security technology system preventative maintenance checks, system troubleshooting, and initiates work orders to address identified issues. Gathers and collates open source security information and assesses/monitors real world security events for escalation. Notifies appropriate supervisors, managers, or leadership of critical alarms or incidents on a 24-hour basis. This vacancy is not eligible for sponsorship / we will not sponsor or transfer visas for this position. During the selection process, you may participate in an OnDemand (pre-recorded) interview that you can complete at your convenience. During the OnDemand interview, a question will appear on your screen, and you will have time to consider each question before responding. You will have the opportunity to re-record your answer to each question - Mayo Clinic will only see the final recording. The complete interview will be reviewed by a Mayo Clinic staff member and you will be notified of next steps. Qualifications High school diploma/GED. Two years of Security, Emergency Medical, or Facilities dispatch/communication center experience or two combined years of customer service, call center, or dispatching experience required. A college degree will substitute for years experience. Experience with Microsoft Office required. Working knowledge of security systems technology (video management, access control, and radio communications systems) preferred. Excellent communication skills and ability to manage alarm dispatching. Must be a problem solver and maintain the ability to make sound decisions without direct supervision during stressful situations. The preferred candidate will be detail oriented, mission driven, and able to multi-task continuously Emergency Telecommunications certification is preferred. Certification in Lenel access control and Genetec video management system preferred. Knowledge of the intelligence cycle and basic analyst skillset preferred. Working knowledge of radio communications. Basic computer knowledge. Excellent communication skills for interacting with all levels of Mayo Clinic patients, Physicians, and staff. Demonstrates behaviors consistent with Mayo Core Principals. Must be certified in Emergency Telecommunications (ETC) at the time of hire or become certified within one year of employment. The GSOC will assist applicants that are not currently certified in Emergency Telecommunications to obtain their certification after hire. Additional skills strong multitasking and communication skills. Team oriented mindset and interpersonal communications skills. Exemption Status Nonexempt Compensation Detail $27.44 - $37.04/hour; Education, experience and tenure may be considered along with internal equity when job offers are extended. Benefits Eligible Yes Schedule Full Time Hours/Pay Period 72 Schedule Details The position is likely to follow a night shift Schedule from 6:00 pm to 6:00 am. During the onboarding/training period, work schedule may vary and will occur with the SOC's standard operating hours. Weekend Schedule SOC Operators work rotating weekends, holidays, and assigned on-call weekend responsibilities. During the onboarding/training weekends will not be rotavating and can vary. International Assignment No Site Description Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is. Equal Opportunity All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the 'EOE is the Law'. Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. Recruiter Lynnette Fleshman
    $27.4-37 hourly 45d ago
  • Customer Service Associate

    Savers | Value Village

    Customer service advisor job in Rochester, MN

    Job Title: Customer Service Associate .** **$13.00 = Sales Clerk, Designated Sales Clerk, Custodian, Tagger/Roller Hard, Tagger/Roller Soft** **$13.20= Clothing Sorter/Hanger, Hardware Sorter** **$13.39 = Bed & Bath, Books, CDC Ambassador, Furniture, Jewelry, Recycler, Shoes** **$13.71 = Clothing Grader, Hardware Pricer, Material Handler** Savers Benefits Geographic & job eligibility rules may apply Healthcare Plans Comprehensive coverage (medical/dental/vision) at a reasonable cost Specialized health programs - Improve wellness (quit smoking, counseling, diabetes management, chronic joint pain) Paid Time Off Sick Pay Vacation Pay - Approximately 1-2 weeks 6 paid holidays plus 1 to 2 additional floating holidays Team member discounts Up to 50% off store merchandise Flexible spending accounts Use pre-tax dollars for eligible health and day care expenses Employee Assistance Program (EAP) A whole suite of free tools and resources to manage life's challenges and maintain a healthy work-life balance Retirement Plan A 401k plan with generous company matching contributions to assist you in saving for a secure financial future. Life insurance Company provided peace of mind and the option to purchase a supplemental plan Additional Benefits Performance Merit Increases Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are "Thrift Proud." It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers family of thrift stores, our impact, and the #ThriftProud movement at savers.com. Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia. Summary & Positions: At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members. We are hiring for both Full Time and Part Time Customer Service Associates. What you can expect: + The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute. + To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities. + An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members. What you get: Comprehensive onboarding and training from day one. In-house expertise! Our training department/Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings. Savers is an E-Verify employer 1201 S Broadway, Suite B, Rochester, MN 55904
    $27k-35k yearly est. 60d+ ago
  • Customer Service Associate

    CK Hutchison Holdings Limited

    Customer service advisor job in Rochester, MN

    Share: share to e-mail Job Title: Customer Service Associate . $13.00 = Sales Clerk, Designated Sales Clerk, Custodian, Tagger/Roller Hard, Tagger/Roller Soft $13.20= Clothing Sorter/Hanger, Hardware Sorter $13.39 = Bed & Bath, Books, CDC Ambassador, Furniture, Jewelry, Recycler, Shoes $13.71 = Clothing Grader, Hardware Pricer, Material Handler Savers Benefits Geographic & job eligibility rules may apply Healthcare Plans Comprehensive coverage (medical/dental/vision) at a reasonable cost Specialized health programs - Improve wellness (quit smoking, counseling, diabetes management, chronic joint pain) Paid Time Off Sick Pay Vacation Pay - Approximately 1-2 weeks 6 paid holidays plus 1 to 2 additional floating holidays Team member discounts Up to 50% off store merchandise Flexible spending accounts Use pre-tax dollars for eligible health and day care expenses Employee Assistance Program (EAP) A whole suite of free tools and resources to manage life's challenges and maintain a healthy work-life balance Retirement Plan A 401k plan with generous company matching contributions to assist you in saving for a secure financial future. Life insurance Company provided peace of mind and the option to purchase a supplemental plan Additional Benefits Performance Merit Increases Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are "Thrift Proud." It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers family of thrift stores, our impact, and the #ThriftProud movement at savers.com. Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia. Summary & Positions: At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members. We are hiring for both Full Time and Part Time Customer Service Associates. What you can expect: * The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute. * To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities. * An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members. What you get: Comprehensive onboarding and training from day one. In-house expertise! Our training department/Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings. Savers is an E-Verify employer 1201 S Broadway, Suite B, Rochester, MN 55904 Share: share to e-mail
    $27k-35k yearly est. 17d ago
  • Content and Service Specialist

    Mayo Healthcare 4.0company rating

    Customer service advisor job in Rochester, MN

    The Content and Service Specialist for Business Development (often referred to as Mayo Clinic Ventures) develops and coordinates visually engaging promotional, marketing and strategic reporting materials for external audiences, internal stakeholders and potential business partners. This creative role emphasizes an eye for design, storytelling and brand-aligned visual communication to enhance visibility and engagement across platforms, including social media and professional networks such as LinkedIn. The specialist manages a dynamic content inventory including healthcare innovation stories, technology portfolio presentations, startup and agreement summaries and other digital and print assets, ensuring all materials are accurate, cohesive and consistent with Mayo Clinic's brand standards. Responsibilities include developing and implementing content and design strategies that support departmental objectives, collaborating with colleagues to create compelling visual and digital materials and monitoring the effectiveness of marketing initiatives. The specialist assists in the management of the department's online presence and social media channels, creating visually impactful content to strengthen engagement and brand awareness. A bachelor's degree in marketing, communications, advertising, business, graphic design, or related field is required, along with a minimum of three years of professional experience in content creation, marketing, communications, or related area. Candidates should demonstrate proficiency with digital marketing tools and platforms and have familiarity with healthcare and scientific terminology. The ideal candidate is a creative, resourceful communicator who can produce concise, well-written and visually engaging materials across digital and print channels. Experience with graphic design and visual storytelling, along with the ability to adapt content for various audiences and formats. This role requires the ability to manage multiple projects in a complex environment, exercising initiative, analytical thinking and strong organizational skills. Candidates must demonstrate professionalism, confidentiality and collaboration, as well as strengths in problem-solving, critical thinking, active listening and presentation skills. Experience or familiarity with technology transfer, commercialization, intellectual property management, startup formation, venture financing, or business development is preferred. A high degree of motivation, flexibility, and creativity, paired with the ability to work both independently and collaboratively, is essential for success. Must live within driving distance of the Rochester, MN campus.
    $32k-36k yearly est. Auto-Apply 32d ago
  • Customer Service Representative - Rochester, MN

    Kedia Corporation

    Customer service advisor job in Rochester, MN

    Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system ScannersStandalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani EmailCustomer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRMElectronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft OutlookNetwork conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani ChatSpreadsheet software - Microsoft ExcelKnowledgeCustomer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.Speaking - Talking to others to convey information effectively.Service Orientation - Actively looking for ways to help people.Persuasion - Persuading others to change their minds or behavior.Reading Comprehension - Understanding written sentences and paragraphs in work related documents.Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.Writing - Communicating effectively in writing as appropriate for the needs of the audience.Coordination - Adjusting actions in relation to others' actions.Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.Negotiation - Bringing others together and trying to reconcile differences. AbilitiesOral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.Oral Expression - The ability to communicate information and ideas in speaking so others will understand.Speech Clarity - The ability to speak clearly so others can understand you.Speech Recognition - The ability to identify and understand the speech of another person.Written Expression - The ability to communicate information and ideas in writing so others will understand.Near Vision - The ability to see details at close range (within a few feet of the observer).Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.Written Comprehension - The ability to read and understand information and ideas presented in writing.Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional InformationIf this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
    $31k-40k yearly est. 60d+ ago
  • Relief CSR Driver

    Vestis 4.0company rating

    Customer service advisor job in Rochester, MN

    Vestis Uniforms and Workplace Supplies provides uniforms and related products to more than 400,000 customers nationwide, in virtually every industry. From designing and manufacturing to laundering and delivering, Vestis works with local and national clients to create and maintain a total uniform solution that promotes teamwork and establishes a professional identity. Vestis operates from over 200 locations nationwide. Overview: The Relief Customer Service Representative (Relief CSR) Driver builds solid, positive working relationships with customers and is highly motivated to exceed their expectations and requirements. Vestis operates in a very competitive environment and successful Relief Customer Service Representative Drivers must be able to balance exceptional customer service with meeting and exceeding individual sales growth goals. As advocates for the organization, Relief Customer Service Representative Drivers strive to generate goodwill and loyalty for the organization while performing their work in a professional manner at all times. Responsibilities/Essential Functions: Safely operate a company vehicle in designated area to provide products and service to a variety of clients. Verify daily preventative maintenance of vehicle and maintain proper operator documentation Manage daily route independently to ensure accurate and timely delivery of product Loads/unloads product per company policies, procedures, and guidelines Review invoices daily for complete and accurate information and make corrections as needed Meet sales goals and promotes overall route growth to enhance profitability Develop leads/prospects, calls on prospective customers to solicit business, prepare service agreements, and install new accounts. Assists the sales organization with the procurement of additional new business Possess a strong understanding of services, policies, and pricing methods and can clearly communicate these to customers Monitor customer feedback and handle customer issues in a prompt and courteous manner Take responsibility for your personal safety and watch out for the safety of others. Use safe precautions, proper tools, and equipment, and adhere to all safe work practices and policies Perform other duties as required or assigned which are reasonably within the scope of the activities enumerated above. Knowledge/Skills/Abilities: Must be a minimum of 21 years of age Must possess a valid driver's license Must be able to obtain DOT medical certification. Previous experience as a driver preferred Demonstrates interpersonal and communication skills, both written and verbal Must have the ability to work independently with limited supervision No preventable fatal accident while operating a CMV in a lifetime No suspension of driving privileges for moving violations in the past 3 years *Pre-employment DOT physical and federal drug screen are required. Working Environment/Safety Requirements/Physical Requirements: Exposure to adverse and varying weather conditions which may include extreme hot/cold temperatures depending on geographical location. Fast-paced environment sometimes requiring irregular and long hours. Must be able to routinely lift and maneuver a minimum of 25 lbs. and load/unload product from truck without assistance. Must be able to occasionally lift and maneuver 50+ lbs. This position requires bending, squatting, climbing, and reaching. Education: High school degree or equivalent Licenses & Certifications: Valid Driver's License (Not CDL), with minimal points/violations in the last three years. Benefits: Vestis offers a wide array of comprehensive benefit programs and services including medical, dental, vision, and pension. Employees are eligible for 40 hours of vacation after 1 year, 20 hours of floating holidays, and 48 hours paid sick time every year. Employees will also receive 6 paid holidays throughout the calendar year. Compensation: The hourly rate that Vestis reasonably expects to pay for this position is $22.00 Location- 3120 Prow Lane Rochester, MN 55901
    $31k-39k yearly est. 60d+ ago
  • Customer Service Representative

    Randys Worldwide 4.1company rating

    Customer service advisor job in Zumbrota, MN

    Job DescriptionDescription: The Customer Service Representative is responsible for responding to both internal and external customer requests for assistance or information via telephone and email. CSR will provide exceptional customer service resolving customer issues effectively while working in a fast-paced, high-volume environment. Essential Duties & Responsibilities: Takes incoming calls and makes outbound calls to and from customers to address and resolve requests and concerns such as warranty questions, return good authorizations, call tags, etc. Create and maintain various internal Company reports including sales spreadsheets, returns, international documents required for shipping, UPS tracking, and others. Examine records and related documents and correspondence to address questions or concerns effectively. Follow up with Customers to ensure satisfaction and resolution. Communicate with other departments such as Shipping/Receiving, Accounting, and Purchasing as needed to address customer questions, requests, or complaints. Exercises discretion and judgment and draws on a detailed understanding of the company's policies and practices in resolving customer issues. Daily reconciliation through various portals confirming receipt, invoice, estimated shipping times, tracking, and related necessary data Respond to work requests from department staff in a timely and accurate manner Requirements: Preferred Education and Experience: High school diploma or equivalent required. Some college coursework is preferred. 1+ year experience in a customer service role for a medium or large size corporation Proficiency using Microsoft Office products including Excel, Outlook, and Word. Experience with Great Plains a plus. Experience with an ERP system Experience with a CRM Knowledge and Personal Attributes: Strong organizational and communication skills, with a team-orientated philosophy, and problem-solving skills. Have extraordinary telephone etiquette and be able to communicate effectively with internal and external customers. Strong attention to detail as well as accurate data entry skills. Ability to prioritize and handle multiple assignments at any given time while maintaining commitment to deadlines. Ability to understand issues and make systematic and rational judgments based on relevant information. Comfortable using the following tools continually: computer, 10 key, telephone, copier, and fax. The ability to multitask is a must.
    $31k-39k yearly est. 6d ago
  • Service Receptionist

    Rydell Cars 3.6company rating

    Customer service advisor job in Rochester, MN

    Department: Global BDC Reports to: BDC Manager The service receptionist assists service customers with inquiries regarding their appointments, service requests, sales and general questions. Core Responsibilities Manage high volume of incoming Ensure all incoming calls are answered efficiently and professionally Place outbound calls as needed Follow-up with existing customers to confirm satisfaction and generate leads Provide exceptional customer experience; contribute to high CSI scores Enter and/or update customer information into the CRM system Be a liaison between customers and the sales/service department Manage shuttle rides for customers Job Requirements High school diploma or equivalent required Previous customer service experience preferred Strong phone, computer and email skills Excellent verbal and written communication Team-oriented with desire to achieve both individual and collective goals Excellent time management and organizational skills Works well under pressure Physical Demands Must be able to remain in stationary position 80% Must be able to direct customers when they come into the store Universal Responsibilities Adhere to the Rochester Motor Cars mission, vision and values in all situations. Follow and utilize the Rochester Motor Cars philosophy of 1-2-3-4-5. Customer Enthusiasm Employee Satisfaction Financial Performance Market Effectiveness Ongoing Improvement “Grow people, make friends and do good.” Exhibit personal excellence by setting high standard of performance. Consistently meet or exceed quality standards and requirements. About Rochester Motor Cars At Rochester Motor Cars our goal is to be an industry leader and provide unmatched quality automotive products and services. It is our mission to exceed our customers' and employees' expectations and maintain their loyalty for a lifetime. Competitive compensation and benefits including medical, dental, paid time-off, STD/LTD, 401k and life insurance are offered to full-time employees. Job description subject to change at management's discretion. 5 DAY WORK WEEK* Full Benefits* Paid Training* Advancement in Company* We need just one more person to join our team immediately! This person will handle phone calls, email leads, appointment setting, online chats and call lists. Do you have experience in a BDC /Internet Department or Call Center? Are you looking for an opportunity for something bigger, more fulfilling and fun? Do you have amazing phone skills and the gift of gab? Are you most comfortable on the phone or behind a computer? Do you love phone sales? We are seeking 1 more organized, detail oriented and driven person to join our team! This is a full time position of approximately 40 hours per week including some evenings and weekends. This is a 5 day work week!
    $29k-33k yearly est. Auto-Apply 16d ago
  • Client Service Representative

    Old National Bank 4.4company rating

    Customer service advisor job in Rochester, MN

    Old National Bank has been serving clients and communities since 1834. With $50 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner, we thrive on helping our clients achieve their goals and dreams, and we are committed to social responsibility and investing in our communities through volunteering and charitable giving. We continually seek highly motivated and talented individuals as our people are critical to our success. In return, we offer competitive compensation with our salary and incentive program, in addition to medical, dental, and vision insurance. 401K, continuing education opportunities and an employee assistance program are also included in our benefit suite. Old National also offers a variety of Impact Network Groups led by team members who are passionate about driving engagement, creating awareness of diverse backgrounds and experiences, and building inclusion across the organization. We offer a unique opportunity to join a growing, community and client-focused company that is firmly rooted in its core values. Responsibilities We are currently hiring for a Client Service Representative. We are seeking individuals who are customer focused and have a strong desire to help our clients meet their financial objectives. Whether you have several years of banking or are new to the banking industry, we want to help you reach your personal and professional goals. A Client Service Representative position is a key customer service position within the company. This position provides a variety of duties to include introducing bank products and services to customers, participating in the sales program, processing debit and credit transactions and assisting with customer relation issues. This person is also responsible for ordering and shipping all cash for the banking center, and CTR record keeping. Client Service Representative has the additional responsibility of managing the banking center vault which includes; balancing the vault, disbursing cash to other designated team members and ordering/shipping currency as needed. This position may also have the responsibility of opening new accounts. Salary Range The salary range for this position is $17.00/hr. - $27.50/hr.. Final compensation will be determined by location, skills, experience, qualifications and the career level at which the position is filled. Our ideal candidate will possess the following skills: * High school diploma or GED required * 2-3 years of cash handling experience * Excellent customer service skills * Excellent balancing record * Good organizational skills and attention to detail * Ability to lift heavy boxes of coin Old National is proud to be an equal opportunity employer focused on fostering an inclusive workplace and committed to hiring a workforce comprised of diverse backgrounds, cultures and thinking styles. As such, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law. We do not accept resumes from external staffing agencies or independent recruiters for any of our openings unless we have an agreement signed by the Director of Talent Acquisition, SVP, to fill a specific position. Our culture is firmly rooted in our core values. We are optimistic. We are collaborative. We are inclusive. We are agile. We are ethical. We are Old National Bank. Join our team!
    $17 hourly Auto-Apply 14d ago
  • Customer Service Rep(01940) - 1201 Gilmore Ave

    Domino's Franchise

    Customer service advisor job in Winona, MN

    You got game? You got spring in your step? You want one of the best jobs in the world! And schedules that work with you, not against you? That's right, we live to conquer the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full-time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you. We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you.
    $31k-40k yearly est. 60d+ ago
  • DME Sales & Service Specialist

    Winona Health 4.1company rating

    Customer service advisor job in Winona, MN

    DME Sales and Service Specialist DME 0.9 FTE, 72 Hours Per Pay Period Hours scheduled between 8 am and 5 pm, Monday through Friday Weekends: No Holidays: No On Call: No The DME Sales and Service Specialist is responsible for the sales, service, delivery, and education of durable medical equipment to the customers of Winona Home Medical. Essential Duties & Responsibilities: * Assist patients in the selection of available DME products. * Demonstrate and explain DME equipment for in-home use and obtain appropriate documentation. Complete pick-up and sanitation of equipment as needed. * Perform maintenance and repair of DME products per manufacturer's guidelines. * Assemble equipment and stock the retail sales floor. * Assist with the DME order intake process. * Contact eligible patients for monthly/quarterly resupply orders. * Perform POS transactions, along with opening and closing duties. * Answer customer inquiries and process patient payments via phone and walk-ins. * Other duties as delegated by management. Supervisory Responsibilities: No direct reports. Essential Skills and Experience: Required: * Effective interpersonal, time management, and organizational skills * Excellent customer service skills Preferred: * Associate's degree in a related field of study. * Experience in DME products and services * Basic computer skills Summary of Benefits at Winona Health: At Winona Health, we are dedicated to offering a comprehensive and affordable benefits package for our employees and their families. While benefits may vary based on employment classification and job status, the following key benefits are available: Health Insurance: Options for medical, dental, and vision coverage, as well as mental health support and wellness incentives Income Protection: Short and long-term disability, plus additional benefits like accident, critical illness, hospital indemnity, legal assistance, and identity protection plans Retirement Planning: Access to a 403(b) retirement plan with employer contributions once eligibility requirements are met Work/Life Balance: Flexible scheduling, paid time off, and earned sick time to support personal well-being Education & Development: Paid training, tuition reimbursement, scholarships, and sponsored seminars to foster both personal and professional growth Employee Discounts: Special offers with local businesses, including the YMCA and cell phone providers For more details or specific information, visit our website or contact Human Resources Internal Applicant Policy: It is the policy of Winona Health to work with employees in an equitable fashion regarding promotions, transfers, and position reclassifications. Any employee wishing to apply for another available position at Winona Health must submit an application for consideration through the internal application portal. Employees requesting to change positions should have successfully completed at least six (6) months in their current position. Employees currently in the formal disciplinary process may be required to meet with the Director of Human Resources to determine eligibility to request transfer. The employee's past performance, experience, training and qualifications will be considered in transfer/hiring decisions. Consideration for transfer or promotion is not a guarantee of transfer or promotion. Employees may be given a chance to interview for a position when they meet the minimum position qualifications. Disclaimer: Winona Health is an equal opportunity employer. Winona Health does not refuse to hire, discharge, or discriminate against a person with respect to tenure, compensation, terms, upgrading, conditions, facilities, or privileges of employment because of race, color, creed, religion, sex, age, national origin, marital status, genetic information, status with regard to public assistance, membership in a local discrimination commission, sexual orientation, disability, veteran status, or any other prohibited basis of discrimination under applicable local, state, or federal law. Winona Health does not tolerate retaliation against any employee, patient/resident, physician, or other individuals pursuing concerns regarding Civil Rights issues. Winona Health adheres to ALL pertinent governmental policies and legislation including the Civil Rights Act of 1964, Title VII, as amended, and the Minnesota Human Rights Act.
    $30k-34k yearly est. 28d ago
  • Content and Service Specialist

    Mayo Clinic 4.8company rating

    Customer service advisor job in Rochester, MN

    **Why Mayo Clinic** Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans (************************************** - to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic. **Benefits Highlights** + Medical: Multiple plan options. + Dental: Delta Dental or reimbursement account for flexible coverage. + Vision: Affordable plan with national network. + Pre-Tax Savings: HSA and FSAs for eligible expenses. + Retirement: Competitive retirement package to secure your future. **Responsibilities** The Content and Service Specialist for Business Development (often referred to as Mayo Clinic Ventures) develops and coordinates visually engaging promotional, marketing and strategic reporting materials for external audiences, internal stakeholders and potential business partners. This creative role emphasizes an eye for design, storytelling and brand-aligned visual communication to enhance visibility and engagement across platforms, including social media and professional networks such as LinkedIn. The specialist manages a dynamic content inventory including healthcare innovation stories, technology portfolio presentations, startup and agreement summaries and other digital and print assets, ensuring all materials are accurate, cohesive and consistent with Mayo Clinic's brand standards. Responsibilities include developing and implementing content and design strategies that support departmental objectives, collaborating with colleagues to create compelling visual and digital materials and monitoring the effectiveness of marketing initiatives. The specialist assists in the management of the department's online presence and social media channels, creating visually impactful content to strengthen engagement and brand awareness. **Qualifications** A bachelor's degree in marketing, communications, advertising, business, graphic design, or related field is required, along with a minimum of three years of professional experience in content creation, marketing, communications, or related area. Candidates should demonstrate proficiency with digital marketing tools and platforms and have familiarity with healthcare and scientific terminology. The ideal candidate is a creative, resourceful communicator who can produce concise, well-written and visually engaging materials across digital and print channels. Experience with graphic design and visual storytelling, along with the ability to adapt content for various audiences and formats. This role requires the ability to manage multiple projects in a complex environment, exercising initiative, analytical thinking and strong organizational skills. Candidates must demonstrate professionalism, confidentiality and collaboration, as well as strengths in problem-solving, critical thinking, active listening and presentation skills. Experience or familiarity with technology transfer, commercialization, intellectual property management, startup formation, venture financing, or business development is preferred. A high degree of motivation, flexibility, and creativity, paired with the ability to work both independently and collaboratively, is essential for success. Must live within driving distance of the Rochester, MN campus. **Exemption Status** Exempt **Compensation Detail** $74,859 - $104,811 / year **Benefits Eligible** Yes **Schedule** Full Time **Hours/Pay Period** 80 **Schedule Details** 8 am - 5 p.m. CT This vacancy is not eligible for sponsorship/ we will not sponsor or transfer visas for this position. Also, Mayo Clinic DOES NOT participate in the F-1 STEM OPT extension program. **Weekend Schedule** Not Applicable **International Assignment** No **Site Description** Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is. (***************************************** **Equal Opportunity** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law" (**************************** . Mayo Clinic participates in E-Verify (******************************************************************************************** and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. **Recruiter** Julie Melton **Equal opportunity** As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.
    $35k-41k yearly est. 31d ago
  • Client Contact Center Representative

    Federated Mutual Insurance Company 4.2company rating

    Customer service advisor job in Owatonna, MN

    Who is Federated Insurance? At Federated Insurance, we do life-changing work, focused on our clients' success. For our employees, we provide tremendous opportunities for growth. Over 95% of them believe our company has an outstanding future. We make lives better, and we're looking for employees who want to make a difference in others' lives, all while enhancing their own. Federated's culture is grounded in our Four Cornerstones: Equity, Integrity, Teamwork, and Respect. We strive to create a work environment that embodies our values and commitment to diversity and inclusion. We value and respect individual differences, and we leverage those differences to achieve better results and outcomes for our clients, employees, and communities. Our top priority in recruitment and development of our next generation is to ensure we align ourselves with truly exceptional people who share these values. What Will You Do? As a Representative, you will work directly with customers and sales representatives to answer questions, fulfill service requests and advise on insurance coverage and pricing options. We are looking for someone with effective and energetic phone skills, problem solving and prioritizing skills, combined with a genuine desire to help others and create an exceptional customer experience. An insurance background is not required - we provide excellent training! Additional Qualifications Needed: * Minimum of a two-year degree or equivalent experience * Prior experience and excellent skills in customer service and phone communications * Excellent communication and interpersonal skills * Ability to balance multiple tasks and changing priorities with high attention to detail * Strong analytical and problem-solving skills * Ability to work effectively in a team environment * Strong keyboarding skills and ability to work with multiple computer applications You will go through a 6-8 week classroom training program that begins on Monday, January 26th 2026. The hours during training are 7:30 am - 4:00 pm. Client Contact Center Representative pay range is $24.40 - $33.00. Starting salary will be $24.40. What We Offer We offer a wide variety of ways to support you as a whole, both professionally and personally. Our commitment to your growth includes opportunities for internal mobility and career development paths, inspiring excellence in performance and ensuring your professional journey thrives. Additionally, we offer exceptional benefits to nurture your personal life. We understand the importance of health and financial security, offering encompassing competitive compensation, enticing bonus programs, cost-effective health insurance, and robust pension and 401(k) offerings. To encourage community engagement, we provide paid volunteer time and offer opportunities for gift matching. Discover more about Federated and our comprehensive benefits package: Federated Benefits You. Employment Practices All candidates must be legally authorized to work in the United States for any employer. Federated will not sponsor candidates for employment visa status, such as an H1-B visa. Federated does not interview or hire students or recent graduates with J-1 or F-1 visas or similar temporary work authorization. If California Resident, please review Federated's enhanced Privacy Policy.
    $24.4-33 hourly Auto-Apply 43d ago
  • Customer Service Representative

    Randys Worldwide 4.1company rating

    Customer service advisor job in Zumbrota, MN

    Requirements Preferred Education and Experience: High school diploma or equivalent required. Some college coursework is preferred. 1+ year experience in a customer service role for a medium or large size corporation Proficiency using Microsoft Office products including Excel, Outlook, and Word. Experience with Great Plains a plus. Experience with an ERP system Experience with a CRM Knowledge and Personal Attributes: Strong organizational and communication skills, with a team-orientated philosophy, and problem-solving skills. Have extraordinary telephone etiquette and be able to communicate effectively with internal and external customers. Strong attention to detail as well as accurate data entry skills. Ability to prioritize and handle multiple assignments at any given time while maintaining commitment to deadlines. Ability to understand issues and make systematic and rational judgments based on relevant information. Comfortable using the following tools continually: computer, 10 key, telephone, copier, and fax. The ability to multitask is a must.
    $31k-39k yearly est. 17d ago
  • Customer Service Rep 221 Mineral Springs Rd

    Domino's Franchise

    Customer service advisor job in Owatonna, MN

    North Star Pizza is an expanding franchise, currently encompassing 27 locations, with significant growth potential. This trajectory offers employees unlimited opportunities for professional advancement within our organization Job Description Customer Service Representative Domino's NOW HIRING NEW SMILES Are you a self starter and LOVES pizza? WE ARE THE PLACE FOR YOU. Qualified applicant must be 16 years old, great communication skills, energenic, enjoys a fun enviroment, and interacts with customers. These employees will answer phones, make pizzas, and work in a great enviroment at Domino's Pizza. Qualifications Join the fast paced Domino's team. No experience necessary. Learn to make all products Answer phones Help our Carryout customers Pay range is $12 to $18 per hour based on your experience Flexible schedules Additional Information All your information will be kept confidential according to EEO guidelines.
    $12-18 hourly 11d ago
  • DME Sales & Service Specialist

    Winona Health 4.1company rating

    Customer service advisor job in Winona, MN

    DME Sales and Service Specialist DME 0.9 FTE, 72 Hours Per Pay Period Hours scheduled between 8 am and 5 pm, Monday through Friday Weekends: No Holidays: No On Call: No The DME Sales and Service Specialist is responsible for the sales, service, delivery, and education of durable medical equipment to the customers of Winona Home Medical. Essential Duties & Responsibilities: ​ Assist patients in the selection of available DME products. Demonstrate and explain DME equipment for in-home use and obtain appropriate documentation. Complete pick-up and sanitation of equipment as needed. Perform maintenance and repair of DME products per manufacturer's guidelines. Assemble equipment and stock the retail sales floor. Assist with the DME order intake process. Contact eligible patients for monthly/quarterly resupply orders. Perform POS transactions, along with opening and closing duties. Answer customer inquiries and process patient payments via phone and walk-ins. Other duties as delegated by management. Supervisory Responsibilities: No direct reports. Essential Skills and Experience: Required: Effective interpersonal, time management, and organizational skills Excellent customer service skills Preferred: Associate's degree in a related field of study. Experience in DME products and services Basic computer skills Summary of Benefits at Winona Health: At Winona Health, we are dedicated to offering a comprehensive and affordable benefits package for our employees and their families. While benefits may vary based on employment classification and job status, the following key benefits are available: Health Insurance: Options for medical, dental, and vision coverage, as well as mental health support and wellness incentives Income Protection: Short and long-term disability, plus additional benefits like accident, critical illness, hospital indemnity, legal assistance, and identity protection plans Retirement Planning: Access to a 403(b) retirement plan with employer contributions once eligibility requirements are met Work/Life Balance: Flexible scheduling, paid time off, and earned sick time to support personal well-being Education & Development: Paid training, tuition reimbursement, scholarships, and sponsored seminars to foster both personal and professional growth Employee Discounts: Special offers with local businesses, including the YMCA and cell phone providers For more details or specific information, visit our website or contact Human Resources Internal Applicant Policy: It is the policy of Winona Health to work with employees in an equitable fashion regarding promotions, transfers, and position reclassifications. Any employee wishing to apply for another available position at Winona Health must submit an application for consideration through the internal application portal. Employees requesting to change positions should have successfully completed at least six (6) months in their current position. Employees currently in the formal disciplinary process may be required to meet with the Director of Human Resources to determine eligibility to request transfer. The employee's past performance, experience, training and qualifications will be considered in transfer/hiring decisions. Consideration for transfer or promotion is not a guarantee of transfer or promotion. Employees may be given a chance to interview for a position when they meet the minimum position qualifications. Disclaimer: Winona Health is an equal opportunity employer. Winona Health does not refuse to hire, discharge, or discriminate against a person with respect to tenure, compensation, terms, upgrading, conditions, facilities, or privileges of employment because of race, color, creed, religion, sex, age, national origin, marital status, genetic information, status with regard to public assistance, membership in a local discrimination commission, sexual orientation, disability, veteran status, or any other prohibited basis of discrimination under applicable local, state, or federal law. Winona Health does not tolerate retaliation against any employee, patient/resident, physician, or other individuals pursuing concerns regarding Civil Rights issues. Winona Health adheres to ALL pertinent governmental policies and legislation including the Civil Rights Act of 1964, Title VII, as amended, and the Minnesota Human Rights Act.
    $30k-34k yearly est. 29d ago
  • Content and Service Specialist

    Mayo Clinic Health System 4.8company rating

    Customer service advisor job in Rochester, MN

    Why Mayo Clinic Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans - to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic. Benefits Highlights * Medical: Multiple plan options. * Dental: Delta Dental or reimbursement account for flexible coverage. * Vision: Affordable plan with national network. * Pre-Tax Savings: HSA and FSAs for eligible expenses. * Retirement: Competitive retirement package to secure your future. Responsibilities The Content and Service Specialist for Business Development (often referred to as Mayo Clinic Ventures) develops and coordinates visually engaging promotional, marketing and strategic reporting materials for external audiences, internal stakeholders and potential business partners. This creative role emphasizes an eye for design, storytelling and brand-aligned visual communication to enhance visibility and engagement across platforms, including social media and professional networks such as LinkedIn. The specialist manages a dynamic content inventory including healthcare innovation stories, technology portfolio presentations, startup and agreement summaries and other digital and print assets, ensuring all materials are accurate, cohesive and consistent with Mayo Clinic's brand standards. Responsibilities include developing and implementing content and design strategies that support departmental objectives, collaborating with colleagues to create compelling visual and digital materials and monitoring the effectiveness of marketing initiatives. The specialist assists in the management of the department's online presence and social media channels, creating visually impactful content to strengthen engagement and brand awareness. Qualifications A bachelor's degree in marketing, communications, advertising, business, graphic design, or related field is required, along with a minimum of three years of professional experience in content creation, marketing, communications, or related area. Candidates should demonstrate proficiency with digital marketing tools and platforms and have familiarity with healthcare and scientific terminology. The ideal candidate is a creative, resourceful communicator who can produce concise, well-written and visually engaging materials across digital and print channels. Experience with graphic design and visual storytelling, along with the ability to adapt content for various audiences and formats. This role requires the ability to manage multiple projects in a complex environment, exercising initiative, analytical thinking and strong organizational skills. Candidates must demonstrate professionalism, confidentiality and collaboration, as well as strengths in problem-solving, critical thinking, active listening and presentation skills. Experience or familiarity with technology transfer, commercialization, intellectual property management, startup formation, venture financing, or business development is preferred. A high degree of motivation, flexibility, and creativity, paired with the ability to work both independently and collaboratively, is essential for success. Must live within driving distance of the Rochester, MN campus. Exemption Status Exempt Compensation Detail $74,859 - $104,811 / year Benefits Eligible Yes Schedule Full Time Hours/Pay Period 80 Schedule Details 8 am - 5 p.m. CT This vacancy is not eligible for sponsorship/ we will not sponsor or transfer visas for this position. Also, Mayo Clinic DOES NOT participate in the F-1 STEM OPT extension program. Weekend Schedule Not Applicable International Assignment No Site Description Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is. Equal Opportunity All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the 'EOE is the Law'. Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. Recruiter Julie Melton
    $35k-41k yearly est. 31d ago

Learn more about customer service advisor jobs

How much does a customer service advisor earn in Rochester, MN?

The average customer service advisor in Rochester, MN earns between $28,000 and $41,000 annually. This compares to the national average customer service advisor range of $26,000 to $39,000.

Average customer service advisor salary in Rochester, MN

$34,000

What are the biggest employers of Customer Service Advisors in Rochester, MN?

The biggest employers of Customer Service Advisors in Rochester, MN are:
  1. Mister Car Wash
Job type you want
Full Time
Part Time
Internship
Temporary