Customer service advisor jobs in Scranton, PA - 252 jobs

Come join our family! Microbac Laboratories is an essential business offering competitive pay and benefits including medical, dental, vision, life insurance, disability, generous paid time off including vacation, holidays and flextime, a wellness program, referral bonus, tuition reimbursement and more! Whether you are just starting your career in science or looking to further it, Microbac will put you on the path of an exciting career with room to grow. Quality, safety, giving back to our communities, diversity and inclusion, customer success and employee wellbeing are part of our core culture. We are looking for motivated individuals to join our family as a Customer Relationship Associate. ABOUT MICROBAC Microbac Laboratories, Inc. is a premier commercial laboratory testing firm that partners with clients worldwide, offering laboratory solutions to the life science, food and nutrition, and environmental industries and serves our clients with the utmost expertise and respect for their market requirements, constraints, and challenges. We embody a company-wide commitment to exceptional customer experience, which has been refined over nearly 50 years of trusted, analytical and measurement experience. Through our network of laboratories, offices, and field services, we have the flexibility to meet the unique requirements for each client, project, and scope. As a privately held third-party testing company, Microbac operates with a commitment to safety, quality, and compliance. Our diverse work portfolio includes broad accreditation offerings and tested insights across the environmental, food and nutrition and life science markets. JOB SUMMARY The Customer Relationship Associate serves as a front-line contact to receive and process samples arriving to the laboratory and successfully providing processed samples to laboratory personnel for timely analysis. Through gaining a thorough understanding of our clients' needs and effectively coordinating internal efforts, they ensure Microbac is positioned to deliver timely and accurate test results. The position itself requires a high amount of client interaction, data entry and organization, the ability to relay technical knowledge to non-technical individuals, and the ability to effectively coordinate the activities of cross-functional teams in a deadline driven work environment. Essential Functions: Gain a thorough understanding of client needs; function as the liaison between the client, Customer Relationship account management team, and our laboratory staff teams; Troubleshoot and head off problems, preventing them from adversely affecting the client. Manage the logistics of client projects, ensuring client needs are met in a timely and cost-effective manner, while ensuring the quality of work completed and reported meets or exceeds pre-determined quality standards. Efficiently receive and process samples while triaging and prioritizing based on sample and analysis requirements. Effectively store and organize all incoming samples that have been processed. Maintain sample retention and storage. Maintaining organization of samples to be disposed of. Prepare and provide sample supplies to customers. Maintain and grow overall client satisfaction through collaboratively working with all stakeholders to ensure timely deliverables. Coordinate communications and actions between internal departments/functions. Monitor the progress of projects and delegate work assignments, as necessary. Communicate technical data to the laboratory's senior leadership and to clients. Suggests new service possibilities in alignment with our business goals based on on-going evaluations of client needs. Working accurately in a fast-paced environment. Minimum Qualifications: Degree in Food Science, Chemistry, or a related field of study; Technical understanding of Food and/or Environmental Testing requirements. Food and/or Environmental Testing Laboratory Experience is strongly desired. Client service or QA experience preferred. Ability to communicate clearly and effectively with both laboratory staff and non-technical individuals. Exceptional ability to work with others to troubleshoot and solve problems and delegate tasks when necessary. Familiarity with the regulatory testing requirements within the industry (i.e.; FDA; EPA). Demonstrated ability to effectively plan, organize and lead projects. Ability to demonstrate an observable commitment to service excellence and brand standards. WORKING CONDITIONS AND PHYSICAL REQUIREMENTS: The physical demands and working conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Requirements: While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, tools; talk or hear. The employee is occasionally required to stand, walk, and sit. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include color vision and depth perception. Working Conditions: While performing the duties of this job, the employee will be in a general office environment. The noise level in the work environment is usually moderate. This job may require travel less than 20% As a privately held third-party testing company, Microbac operates with a commitment to safety, quality, and compliance. Our diverse work portfolio includes broad accreditation offerings and tested insights across the environmental, food and life science markets. OTHER: This is not an exhaustive list of all duties an employee may be required to perform. Microbac reserves the right to revise the job description at any time. Employment is at-will. Microbac, promotes a drug-free, alcohol-free workplace. Applicants considered for hire must pass a drug test before beginning work. Refusal to submit to testing will result in disqualification of further employment consideration. Microbac is an Equal Opportunity Employer - We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. All qualified applicants will receive consideration for employment.

We are seeking Customer Support Assistant's to join our team! You will be responsible for helping customers by providing product and service information. Team based training sessions ensure that each person in our company has the opportunity to learn from our top representatives. We promote growth from within and encourage our team to work together to reach client & customer goals and improve skills. Specialized training will prepare individuals to work with customers to provide a unique and pleasant sales experience, which fosters acquisition of quality customers and long term customer loyalty. Responsibilities: Provide information about the products and services Troubleshoot and resolve event issues and concerns Document and update customer records based on interactions Develop and maintain a knowledge base of the evolving products and services Qualifications: Previous experience in customer service, sales, or other related fields Ability to build rapport with clients Ability to prioritize and multitask Positive and professional demeanor Excellent written and verbal communication skills Desire to participate in professional development and take on new responsibilities Self-motivated and comfortable working both independently and as part of a team

About the Opportunity At FastBridge, we believe that the internet is vital for our daily lives. We offer fast, reliable internet with simple pricing plans and top-notch customer support. We're on a mission to bring reliable, high-speed fiber internet to areas where residents have been waiting for a future-forward solution like ours. We're not just selling a service; we're empowering communities and enhancing the way people live and work. Do you enjoy new scenery and not being stuck behind a desk? We are seeking energetic, friendly, customer-focused, self-motivated individuals to join our sales team and be the community experts on fiber internet. The Direct Sales Associate is a hands-on, in-the-field role where youll meet residents (door knocking). Youll introduce our company, educate potential customers, and represent the FastBridge brand. We provide in-house training, tools, and support to help you master your pitch and convert residents in our serviceable areas to customers. In this role youll be on a team that works hard and has fun! Were looking for team members who want to be successful and are looking for a career, so well teach you consultative sales techniques that will allow you to drive referrals and that will make you money. What we have to offer: Medical insurance Employer paid dental insurance Employer paid vision insurance Employer paid life insurance Employer paid short term disability Employer paid long term disability insurance The ability to accrue up to 3 weeks of PTO per calendar year The ability to accrue up to 1 week of sick time per calendar year 8 paid holidays Responsibilities: Engage with prospective customers face-to-face which includes canvassing (door-to-door) using a consultative sales strategy. This includes hanging door hangers and distributing other marketing materials. Required participation in local community events, pop-up events, guerrilla marketing tactics, and marketing programs to drive awareness of FastBridge and grow our customer base. Be proud advocates of the company and exude the FastBridge brand. Explain the differences between FastBridge Fiber and the competition. Follow up with customers that have activated to ensure their satisfaction and gain insight and feedback to be shared with the team. Youll also get referrals this way! Be proactive in following up on all leads. Monitor competition in your area to identify risks, issues, and opportunities. Schedule: Non-Launch Week: Business as usual/The majority of your schedule. Monday through Friday: 10:00am-6:30pm EST Launch Week: Exciting! We are launching our service in a new area! Monday through Thursday: 11:00am- 7:30pm EST Friday: 12:00pm- 5:00pm EST Saturday: 10:00am-1:00pm EST You are to clock in via the Paylocity website when you are in the territory and ready to begin work. You are to clock out in the territory before you leave to go home for the day. A 8-hour shift includes 1, 30 minute unpaid lunch break and 2, 15 minute paid rest breaks. The company does not provide a stipend for meals unless a special exception is made for extenuating circumstances. Requirements: Qualifications No sales experience required but must be highly motivated to earn money and have a great attitude! An active listener with excellent communication and interpersonal skills. Proven history of excellent customer service values and commitment. Ability to work well in both a team environment and independently. Superior time management skills to hit sales targets within specific periods. Highly organized with excellent attention to detail. Ability to gracefully handle rejection and counter objections in a consultative manner. Ability to work flexible hours including evenings, weekends, and holidays. Event participation is required. Neat personal appearance and professional demeanor. Must be able to stand and walk for extended periods while meeting and talking to potential customers. Must have a valid drivers license. Must be able to pass a criminal background check. Seeking a career, not just a job. Compensation details: 20-20 Hourly Wage PIdb515fe1ea63-31181-38929162

Job Description Big Lots is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. As a Big Lots Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves. Duties and Responsibilities: • Provides customer engagement in positive and approachable manner. • Assists in maintaining a clean, well-stocked store for customers during their shopping experience. • Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor. • Independently stocks shelves and recovers merchandise in the store. • Accurately handles customer funds and processes transactions using the POS system. • Remains constantly aware of customer activity to ensure a safe and secure shopping environment. • Performs all other duties as assigned in order to maintain an effective and profitable store operation. Position Requirements: Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned. Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments. Physical Requirements: Ability to regularly lift up to 50 lbs. from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, twisting and repetitive lifting, with or without reasonable accommodation. Availability: Ability to work a flexible schedule including days, evenings, weekends and holidays. Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management. Working Conditions •Retail store environment where extended periods of standing are required •Retail store stockroom environment subject to fluctuations in temperature •Frequent lifting and maneuvering of merchandise and displays. •Exposure to dust and extreme temperatures while unloading trailers. •Scheduled work hours may vary, to include evenings and weekends. • Occasional use of ladders required.

At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe. Are you mechanically inclined with a knack for hands-on work? Do you enjoy a flexible schedule and working independently? If you want to work for a great company where you will have the opportunity to advance your career, join our growing team as an Equipment Service Specialist (ESS). * You will be a Trusted Advisor to STERIS Customers in maintenance and procurement of medical devices and consumable products, as part of a high performing team. You'll perform expert level skills in providing on-site preventative maintenance, troubleshooting, repair, equipment modification, and installation support on the most complex mechanical, electro-mechanical and electronic issues. This work will be performed in a fast paced and highly compliance regulated hospital environment. * You will act as an escalation point to diagnose, coordinate, and resolve the equipment and service issues, while working cross functionally. This includes Customer training and a deep expertise in specific equipment/service technologies that provide support to Customer. * As an ESS, you will partner with the Technical Training team to implement seamless processes and controls that drive training effectiveness. What you'll do as an Equipment Service Specialist Manage STERIS assets, utilizing electronic inventory management platform to maintain inventory, tools, personal protective equipment, vehicle, etc. to prescribed levels. * Educates and models Safety First culture and identifies gaps and opportunities for team education. * Acts as QMS (Quality Management System) Champion in ensuring implementation, controls and adherence to training compliance requirements, including participation in change management, scheduling and monitoring of training adherence completion and issue escalation to field and training leadership. * Resolves the most difficult technical issues across the district. Technical subject matter expert for team. * Identify and provide input to training process/ programs to achieve performance and revenue goals. * Search out opportunities with hospitals, quote and close service opportunities with Customers on service offerings within their accounts and across the District. The Experience, Skills and Abilities Needed * High School Diploma or GED with 8 years of progressive work experience, including 4 years of experience maintaining and repairing STERIS equipment, or combined experience with STERIS and competitive equipment and 2 years highly regulated industry (healthcare, medical equipment, oil and gas, etc.). Associates degree or related certifications in technical/mechanical area, competitive equipment training, or related military experience may be considered towards technical experience requirement. * Must be able to be compliant with hospital/Customer credentialing requirements. * Successful in achieving ESS II training and promotional requirements. * Must have valid driver's license and the ability pass all required background and physical assessment elements to obtain What STERIS offers We value our employees and are committed to providing a comprehensive benefits package that supports your health, well-being, and financial future. Here is just a brief overview of what we offer: * Market Competitive Pay * Extensive Paid Time Off and (9) added holidays * Excellent Healthcare, Dental and Vision Benefits * 401(k) with company match * Company Vehicle, Cell Phone and Laptop * Tools, Equipment, Uniforms provided * Long/Short Term disability coverage * Maternity and Paternal Leave * Additional add-on benefits/discounts for programs, such as Pet Insurance * Tuition reimbursement and continued education programs * Excellent opportunities for advancement and stable long-term career Pay range for this opportunity is $75,587 - $96,525. This position is eligible for bonus participation. Minimum pay rates offered will comply with county/city minimums, if higher than range listed. Pay rates are based on a number of factors, including but not limited to local labor market costs, years of relevant experience, education, professional certifications, foreign language fluency, etc. STERIS offers a comprehensive and competitive benefits portfolio. Click here for a complete list of benefits: STERIS Benefits Open until position is filled. STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative healthcare and life sciences products and services around the globe. For more information, visit *************** If you need assistance completing the application process, please call ****************. This contact information is for accommodation inquiries only and cannot be used to check application status. STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law. We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity. The full affirmative action program, absent the data metrics required by § 60-741.44(k), shall be available to all employees and applicants for employment for inspection upon request. The program may be obtained at your location's HR Office during normal business hours.

Welcome to Toyota of Scranton, where excellence isn't just a goal, but a way of life. Our foundation is built on a set of core values that guide everything we do. If you share our commitment to integrity, service, and community, then you're in the right place. Join us in upholding these principles as we strive for excellence together. Honesty Ethical, take responsibility, be accountable to yourself and your team, build trust through transparency and open communication Willingness to Help Others Help others without expecting anything in return, be empathetic, dedicated to serving something besides ourselves, driven by the belief that everyone can grow Always Does the Right Thing Customer first attitude, when no one is watching, willing to sacrifice for the best outcome, no amount of money is worth betraying someone's trust in your or in the dealership Passion for Excellence Commit to being great at the things we do, inspire excellence in others, integrity, learn continuously Commitment to Customer, Team and Community We take care of the community we live in, empower others to achieve their goals, you represent the team well at work and in the community, show up ready to give your best effort for those who rely on you We offer: Health Insurance Dental Insurance Vision Insurance Disability Insurance Life Insurance Supplemental Insurances 401K Paid Time off Responsibilities: Schedules service appointments Greets customers in a timely, friendly manner and obtains vehicle information. Performs walk around with customer noting any damage, and advises on any needed maintenance. Creates clear, concise, and accurate repair orders regarding customer vehicle problems Ensures service history is reviewed with the customer to safeguard against incorrect information Advises customers on the how to properly care for their cars to reinforce the value of maintaining their vehicles in accordance with manufacturers' specifications Provides a complete and accurate written cost estimate for labor and parts. Checks on progress of repair throughout the day, and timely informs the customers regarding any changes in the estimate or promised time, explains cost and time requirements in detail, and obtains proper authorization before any additional repairs are performed Reviews repair orders to ensure that work is completed and additional work and authorization is noted. Closes repair order as appropriate. Explains completed work and all charges to customers. Discuss upcoming Factory Surveys, and schedules the next service appointment Handles telephone inquiries regarding appointments and work in process. Manages repair order documentation to ensure full compliance with policies and procedures. Other Duties as assigned Qualifications: High School diploma or equivalent We are an equal employment opportunity employer that does not discriminate on the basis of race, color, religion/creed, sex, disability, marital status, age, pregnancy, national origin, ancestry, sexual orientation, genetic information, possession of a General Education Development Certificate as compared to a high school diploma, veteran status, or any other characteristic protected by the applicable federal, state or local laws.

Baker Tilly is a leading advisory, tax and assurance firm, providing clients with a genuine coast-to-coast and global advantage in major regions of the U.S. and in many of the world's leading financial centers - New York, London, San Francisco, Los Angeles, Chicago and Boston. Baker Tilly Advisory Group, LP and Baker Tilly US, LLP (Baker Tilly) provide professional services through an alternative practice structure in accordance with the AICPA Code of Professional Conduct and applicable laws, regulations and professional standards. Baker Tilly US, LLP is a licensed independent CPA firm that provides attest services to its clients. Baker Tilly Advisory Group, LP and its subsidiary entities provide tax and business advisory services to their clients. Baker Tilly Advisory Group, LP and its subsidiary entities are not licensed CPA firms. Baker Tilly Advisory Group, LP and Baker Tilly US, LLP, trading as Baker Tilly, are independent members of Baker Tilly International, a worldwide network of independent accounting and business advisory firms in 141 territories, with 43,000 professionals and a combined worldwide revenue of $5.2 billion. Visit bakertilly.com or join the conversation on LinkedIn, Facebook and Instagram. Please discuss the work location status with your Baker Tilly talent acquisition professional to understand the requirements for an opportunity you are exploring. Baker Tilly is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, gender identity, sexual orientation, or any other legally protected basis, in accordance with applicable federal, state or local law. Any unsolicited resumes submitted through our website or to Baker Tilly Advisory Group, LP, employee e-mail accounts are considered property of Baker Tilly Advisory Group, LP, and are not subject to payment of agency fees. In order to be an authorized recruitment agency ("search firm") for Baker Tilly Advisory Group, LP, there must be a formal written agreement in place and the agency must be invited, by Baker Tilly's Talent Attraction team, to submit candidates for review via our applicant tracking system. Job Description: Responsibilities: The Account Services Specialist is responsible for providing administrative and client service support on a variety of client benefits administration initiatives, such as: Entering reimbursement account claim data to benefits system Answering participant telephone inquiries Supporting participant email/ticket inquiries Serving as an escalation contact for contact center agents Analyzing participant claims submissions Reviewing and closing open participant cases Coordinating enrollment and inquiries with client partners Occasional travel to client site Qualifications: A successful candidate will have 1-3 years of experience in the customer service, data processing, human resources or insurance-related fields. Bachelor's degree preferred Proficiency with MS Office programs. particularly Excel, Word and Outlook Excellent customer service skills are required, as the position will interface with consumers and external clients Strong organizational and communications abilities are critical to success in this position, as team members are expected to manage multiple priorities and work with a moderate amount of supervision and interface directly with clients A valid driver's license is required

Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system Scanners Standalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email Customer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM Electronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook Network conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat Spreadsheet software - Microsoft Excel Knowledge Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Speaking - Talking to others to convey information effectively. Service Orientation - Actively looking for ways to help people. Persuasion - Persuading others to change their minds or behavior. Reading Comprehension - Understanding written sentences and paragraphs in work related documents. Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Writing - Communicating effectively in writing as appropriate for the needs of the audience. Coordination - Adjusting actions in relation to others' actions. Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do. Negotiation - Bringing others together and trying to reconcile differences. Abilities Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences. Oral Expression - The ability to communicate information and ideas in speaking so others will understand. Speech Clarity - The ability to speak clearly so others can understand you. Speech Recognition - The ability to identify and understand the speech of another person. Written Expression - The ability to communicate information and ideas in writing so others will understand. Near Vision - The ability to see details at close range (within a few feet of the observer). Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. Written Comprehension - The ability to read and understand information and ideas presented in writing. Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense. Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional Information If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.

The Reservations agent is responsible for answering guest calls, making reservations accommodations for the hotel and its amenities, promotions and events, ensuring superior service to all guests and patrons of the Hotel/Casino. All duties are to be performed within the guidelines of the Mount Airy Casino Resort policies and procedures, Internal Control standards and Pennsylvania Gaming Control Board regulations. Essential Job Functions: Responsible for answering guest calls and making reservations for the hotel and its amenities, promotions and events, including entering guest responses to direct mail offers. Responsible for entering reservations received from Marketing Ops Representatives. Responsible for servicing all incoming calls through the Communications Center System, including routing calls, taking messages, paging guests and making announcements. Adheres to established call scripts and service standards and ensures strict adherence to telephone etiquette. Obtains all pertinent information to handle calls accurately and ensures the accuracy of reservations and responses made. Adheres to the current status and/or sell rate when making reservations. Routinely provides alternatives dates and cross sell dates to guests. Maintains knowledge of property, hotel, events and promotions to assist with guest inquiries. Provides wake-up calls appropriately and timely upon request. Adheres to non-registered guest policies. Ability to issue complimentaries in accordance with the approved comp matrix. Proficient in using the LMS, ARTS and ACSC systems to enter reservations and provide confirmations. Performs telemarketing functions when assigned. Ensures guest/customer needs are met and service is provided in a quick and efficient manner. Promotes positive guest, employee and public relations at all times. Responsible for the quality, consistency and presentation of all products and services delivered to guests. Must be able to handle multiple tasks. Assists in the training of new hires. Assists in other projects and handles job tasks as deemed appropriate; Attends meetings as necessary. Meets attendance guidelines and adheres to regulatory, departmental and company policies. Qualifications Essential Requirements: Must be able to perform each of the essential functions and responsibilities satisfactorily. Must be a minimum 18 years of age or older upon employment. High School Diploma or equivalent required. One to three years of Reservations/ Call Center experience preferred. Proficient computer/PC skills, including Microsoft Office, LMS, ARTS and ACSC systems. Strong knowledge of property management, reservations and player tracking systems preferred. Possesses excellent customer service, organizational, communication and multi-tasking skills. Strong interpersonal qualities. Flexible to work any scheduled shifts and/or days, including weekends and holidays. Ability to perform basic calculations. Must be able to be approved for and maintain a valid Pennsylvania Gaming License, if necessary. ADA Requirements: The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described are representative of those an employee encounters while performing the essentials functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions. Must be able to stand, walk and move through all property areas. Must be able to stand or sit for long periods. Maintain physical stamina and proper mental state of mind to work under pressure in a fast paced environment and effectively deal with guests, management, employees and members of the business community. Adequate manual dexterity to operate office equipment and engage in light lifting. Other Skills/Abilities: Must be able to handle exposure to areas where smoking is permitted. Must be able to speak, read, write and understand English. Must have oral and aural acuity and ability to respond to cues. Employment is contingent upon a favorable outcome of a background investigation and drug screening. The Mount Airy Casino Resort is committed to achieving full equal opportunity without discrimination based on race, religion, color, sex, national origin, politics, marital status, physical disability, age or sexual orientation. Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing need of the organization.

Job DescriptionBenefits: Bonus based on performance Opportunity for advancement Paid time off Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. Maintain a strong work ethic with a total commitment to success each and every day. As an Agent Team Member, you will receive... Hourly pay plus commission/bonus Paid time off (vacation and personal/sick days) Flexible hours Growth potential/Opportunity for advancement within my agency Hiring Bonus Requirements Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

Job DescriptionBenefits: Hourly Plus Commission Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Jennifer West - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.

Key Responsibilities: Act as a primary support resource for Account Partners, aiding in client management and project coordination. Diligently track and manage account renewals, ensuring all processes are timely and seamlessly executed. Issue necessary documentation such as binders, certificates, ID cards, and endorsements, supporting the comprehensive servicing of accounts. Collaborate with the Accounting Department to facilitate transaction processes. Oversee claims processes to guarantee they are addressed promptly and equitably. Prepare and maintain detailed client files and ensure accurate data entry in our computer systems. Negotiate with carriers to secure favorable renewal terms. Assist in the preparation of client renewal materials and explore additional policy options to enhance client offerings. Handle the preparation and processing of critical documents including proposals, quotes, and applications. Support Account Partners in remarketing efforts to maximize client retention. Maintain robust internal communications to provide effective administrative support. Participate in professional development opportunities, including seminars and training programs. Qualifications: High School Diploma or equivalent required; further education or certifications are a plus. 3-5 years of relevant experience, preferably in a support or customer service role within the insurance sector. Must obtain a Pennsylvania Insurance License within a designated timeframe post-hire. Proficient with basic computer operations and software. Excellent communication skills, both written and verbal. Demonstrated reliability and a strong work ethic. Capable of multitasking in a fast-paced environment. Positive attitude, patience, and a keen desire to learn and grow within the industry. What We Offer: A supportive and inclusive workplace. Opportunities for professional growth and development. Competitive compensation and benefits package.

Job Description Bradley Caldwell Inc, is located in the Valmont Industrial Park, Hazleton, PA As a Customer Support Representative, you will handle a variety of inbound telephone calls and emails. You will process orders, make follow up calls to customers and provide assistance to our external sales force. This is a full-time, entry-level position. Hours are: Monday to Friday, 8:30 a.m. - 5:00 p.m, On-Site. THE IDEAL CANDIDATE WILL: Prioritize the customer experience Manage multiple responsibilities with a high degree of professionalism Build positive relationships with our customers and sales force Be able to problem solve, work independently, and support other team members. RESPONSIBILITIES Inbound & Outbound Telephone Calls & Emails Accurate and Efficient Customer Order Entry Customer and Sales Force Assistance REQUIREMENTS Written and verbal communication is required Proficient in Excel, Word and Outlook Proficient English language skills required Excellent Telephone Etiquette Ability to Multitask BCI requires a post- offer background check, physical and drug screen and employment is contingent upon satisfactory results.

Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. POSITION SNAPSHOT: Our Winner's Circle position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Winner's Circle position requires a strong communicator who will guide our Guests through their Midway experience. NITTY GRITTY DETAILS: Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers. Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering. Assists the Guest with all requests and answers questions as needed and makes recommendations on items. Provides game assistance by promptly notifying Support Technicians or Management as needed. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Notifies Manager of any Guest that is perceived to be unhappy. Practices proper cost controls by accurately weighing tickets and scanning merchandise. Responsible for stocking, displaying and securing merchandise in all storage areas. Responsible for the reconciliation of tickets and merchandise inventory. Conducts merchandise inventory during and after shift, if applicable. Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager. Reviews the cleanliness and organization of the Winner's Circle. Ensures all plush and shelves are stocked, properly cleaned, and maintained. Properly positions and set up displays to increase Guest traffic and promote sales. Assists other Team Members as needed. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Must be at least 16 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: Be friendly and able to smile frequently. Work days, nights, and/or weekends as required. Work in noisy, fast paced environment with distracting conditions. Read and write handwritten notes. Lift and carry up to 30 pounds. Move about facility and stand for long periods of time. Walk or stand 100% of shift. Reach, bend, stoop, mop, sweep and wipe frequently. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary Compensation is from $13 - $14 per hour Salary Range: 13 - 14 We are an equal opportunity employer and participate in E-Verify in states where required.

Job Description We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you. JOB REQUIREMENTS You must be 16 years of age or older. General job duties for all store team members Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone orders. Take inventory and complete associated paperwork. Clean equipment and facility approximately daily. Communication Skills Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. Essential Functions/Skills Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. Ability to enter orders using a computer keyboard or touch screen. Additional Information DISCLOSURE OF INTENT TO OBTAIN CONSUMER REPORTS OR INVESTIGATIVE CONSUMER REPORTS For employment purposes, NEPA Pizza, Inc. and PSI Pizza, Inc. (collectively referred to as “the Company”) may obtain consumer reports on you as an applicant or from time to time during employment. “Consumer reports” are reports from consumer reporting agencies and may include driving records, criminal records, etc. For such employment purposes, the Company may also obtain investigative consumer reports. Some reference checks by a consumer reporting agency fall into this category. An “investigative consumer report” is a consumer report in which information as to character, general reputation, personal characteristics, or mode of living is obtained through personal interviews with neighbors, friends, associates, acquaintances, or others. You have a right to request disclosure of the nature and scope of an investigation and to request a written summary of consumer rights.

NOTE: An employee assigned to this title shall perform a majority, but may not perform all, of the duties listed in this job description. Conversely, minor level duties performed on the job may not be listed. ave daily contact, call, and email, with established customers, brokers, and sales team as well as potential new customers. Handle customer inquiries and complaints in a prompt, courteous, effective, and professional manner. Investigate errors and resolve discrepancies. Resolve deduction issues. Provide internal tracking documents used by other departments. Collaborate with cross functional teams and other departments to provide or develop solutions to issues or questions and improve overall business processes. Display professionalism during all interactions with USDA contacts. Utilize manual order entry and EDI order platforms. Utilize multiple systems and customer portals to obtain information. Process sample orders. Accurately prepare export paperwork. Coordinate with internal and external stakeholders to ensure customer delivery expectations are met. Review orders to determine special requirements, achievable due dates, valid product numbers, and pricing. Enter orders in a timely manner and maintain proper notes and date changes in SAP customer order system for improvements and expedite for on time performance (OTP). Track progress of orders, as necessary, to ensure OTP. Interact with organizational leadership, employees, vendors, and affected individuals both within and outside of the organization on a regular basis to assist with the completion of general informational requests or direction to appropriate staff to provide the highest-level customer service. Excellent communication and interpersonal skills with ability to listen effectively, respond appropriately and maintain mutual comfort level while relating to a diverse workforce. Must have good attendance. Other job duties as necessary. Performs related work as may be required. * The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. Requirements KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of SAP preferred. Knowledge of proper phone etiquette and customer service techniques. Knowledge of computers and computer software, with ability to apply this aptitude in word processing, Excel spreadsheet development, and Word document merges, and keyboarding skills. Thorough knowledge of proper records management, retention of records and cataloguing of files. Ability to positively contribute to a team environment in support of customers, internal and external stakeholders, and demonstrate a team player attitude. Strong ability to perform well and be unfailingly diplomatic in a high pressure and complex environment with a focus on customer service. Excellent problem-solving skills with the ability to envision and deliver innovative solutions. High energy level, ability to multitask, establish priorities, work independently. Positive interpersonal skills included effective verbal and written communication. Ability to establish credibility and be decisive. Ability to maintain confidential and sensitive information which may be proprietary to Citterio USA. Ability to prepare and analyze comprehensive reports, carry out assignments, and administer existing and proposed programs. Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. Ability to work in a fast-paced environment. Ability to understand customer specifications and problem solve to produce answers that make sense. Ability to communicate information and ideas in speaking so others will understand. Ability to establish and maintain effective working relationships with employees, supervisors and managers, and customers. Ability to handle stressful situations. Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Coordination - Adjusting actions in relation to others' actions. Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. Ability to read, write, speak, understand, or communicate in English sufficiently to perform the duties of this position. American Sign Language may also be considered as acceptable forms of communication. EDUCATION AND EXPERIENCE EDUCATION AND EXPERIENCE (a) Completion of a high school, or general equivalency diploma; and, (b) Experience with SAP preferred; and, (c) Experience in Food Manufacturing or CPG experience preferred; and, (d) One (1) year in office administration background with a broad knowledge of Microsoft Office of specialized education in an office administration program; or (e) One (1) to two (2) years' experience in a supply chain environment: or, (f) Equivalent combination of education and experience. TOOLS AND EQUIPMENT Telephone, personal computer (including Microsoft Office products), fax machine, and copy machine. PHYSICAL DEMANDS While performing the duties of this job, the employee is often sitting, but may be required to walk through the plant in search of customer information and orders and regularly talk and hear. The employee is required to use hands to finger, handle or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to fifteen (15) pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may occasionally enter the plant environment and be exposed to moving mechanical parts. The noise level in the work environment is usually quiet but can be moderate or loud when entering the plant. The temperature in the work environment is usually regulated; however, if in the plant, the temperature may be cool or cold. Employees are required to wear proper food safe, steel toe shoes, hair net and beard net, nitrile gloves, frock, bump cap, hat, and proper hearing protection while working in certain areas.

Job DescriptionBenefits: Bonus based on performance Competitive salary Paid time off Training & development ROLE DESCRIPTION: David Giarratano State Farm Agent is seeking an organized and efficient specialist to fulfill administrative duties and support insurance agents in gaining and keeping customers. As an Account Associate with our agency, your attention to detail, dedication to client relations, and sales-mindedness equip you for this versatile position. Your contributions as a motivated professional who thrives in a fast-paced environment pave an entryway for growing your career and expanding your income. We look forward to incorporating your energy and marketing perspective into our team as we build success together. RESPONSIBILITIES: Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification. Use a customer-focused, needs-based review process to educate customers about insurance options. Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business. QUALIFICATIONS: Dedicated to customer service Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred Able to obtain Property and Casualty License Able to obtain a Life/Health License Able to achieve mutually agreed upon marketing goals Interested in marketing products and services based on customer needs BENEFITS: Salary plus commission/bonus Paid time off (vacation and personal/sick days) Growth potential/Opportunity for advancement within my office

Who we are: With Raymour and Flanigan, you'll quickly learn that our core beliefs are about you! We believe that if we treat our associates well, they will treat our customers well. We will continually ask you to think outside of the box to raise the bar in our business and we will do the same for you! It's why we pride ourselves on having the most competitive and comprehensive compensation packages in the furniture industry. This includes health benefits, 401k with company match plus profit sharing, cross training, annual breakfast prepared by our owners and so much more! What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase. You bridge the gap between the dream and the reality by assisting customers with scheduling their deliveries, managing payments and skillfully acknowledging customer questions and concerns. You will work independently and on a small team to ensure our vision of enhancing the customer shopping experience is continually strengthened. What we need from you is: * Consistently to provide genuine, friendly, personable and professional service. * Effective communication, interpersonal and organizational skills in person and on the phone. * Demonstrate excellent listening skills and the ability to multi-task within a fast-paced service environment. * Proactively resolve escalated customer issues. * Support sales and operations team members to go above and beyond by advocating for every customer's concerns and requests. * Flexibility to work a retail schedule that includes days, nights, weekends, holidays, and events. We can't wait to get to know you! For a more detailed look into this role click here or copy and paste the following link if using a mobile device ************************************************************************************************************************************ Raymour & Flanigan supports an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance. We are strongly committed to inclusivity and diverse workforce. We are committed to a discrimination free workplace where associates are treated with respect and dignity. To achieve this, we do not discriminate against any associate or applicant on the basis of race, creed, color, religion, sex (including pregnancy), age, national origin, physical or mental disability, status as a victim of domestic violence, sexual orientation, sexual and other reproductive health decisions, marital or familial status, genetic information or other basis protected by law. Please note that we are currently unable to offer visa sponsorship for this position. Candidates must have authorization to work in the U.S. without the need for sponsorship now or in the future. Raymour & Flanigan proudly supports a drug and smoke free work environment. Customer service representative Customer support Call center Customer satisfaction Problem-solving Communication skills Customer inquiries Ticketing system Customer complaints Conflict resolution Product knowledge Order processing Service inquiries Multitasking Active listening Empathy Resolution time Customer feedback Service excellence Escalation management Chat support Email support CRM (Customer Relationship Management)

Job Description Big Lots is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves. Duties and Responsibilities: • Provides customer engagement in positive and approachable manner. • Assists in maintaining a clean, well-stocked store for customers during their shopping experience. • Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor. • Independently stocks shelves and recovers merchandise in the store. • Accurately handles customer funds and processes transactions using the POS system. • Remains constantly aware of customer activity to ensure a safe and secure shopping environment. • Performs all other duties as assigned in order to maintain an effective and profitable store operation. Position Requirements: Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned. Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments. Physical Requirements: Ability to regularly lift up to 50lbs from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, twisting, and repetitive lifting, with or without reasonable accommodation. Availability: Ability to work a flexible schedule including days, evenings, weekends and holidays. Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management. Working Conditions •Retail store environment where extended periods of standing are required •Retail store stockroom environment subject to fluctuations in temperature •Frequent lifting and maneuvering of merchandise and displays. •Exposure to dust and extreme temperatures while unloading trailers. •Scheduled work hours may vary, to include evenings and weekends. • Occasional use of ladders required.