Customer service advisor jobs in Syracuse, NY - 476 jobs
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Associate Compliance Service Specialist
Synapse Services, LLC 4.6
Customer service advisor job in Syracuse, NY
The Associate Compliance Service Specialist (ACSS) role is unique role that combines compliance functions in addition to servicing functions. This position supports the Compliance Service Specialist Team, and the Regulatory Filing team within the Compliance department to provide greater control and oversight into that function. This role allows for significant improvement in compliance targets and metrics. The role of ACSS is a hybrid role with a highly specialized skill set to bridge the gap between the Servicing Team and the Compliance Team. ACSS role is crucial to the overall success of the organization and will play a key role in supporting the Regulatory Filing team to ensure that compliance deadlines and requirements are met.
Essential Functions/ Primary Responsibilities:
Prepare, send, and collect state specific diligent effort forms and additional state specific forms.
Manage assigned accounts and handle all aspects of the post binding workflow.
Maintaining post binding files and uploads into Centralis.
Reviewing outstanding subjectivity requirements and coordinating collection of outstanding subjectivities.
Establish and develop solid working relationships with external retail and carrier partners.
Order policies from the carriers.
Follow up on outstanding policies and endorsements.
Setting and following up on suspenses for cross department tasks (i.e. for AAM, AE and AM's)
Review policies, binders and invoices for accuracy.
Coordinate policy and binder corrections.
After review, apply state required stamping language and deliver the policy to the retail partner.
Completing any required carrier surplus lines forms.
Willingness to be cross trained in all aspects of the department as assigned by the Director of Compliance.
Other tasks and responsibilities as determined based on operational needs within the department.
Knowledge, Skills, and Ability:
Must obtain a Property & Casualty License within ___ days of hire date.
Basic knowledge of insurance markets, rating procedures, coverages, and industry operations to effectively manage, maintain, and service assigned client and prospect.
Demonstrated ability to manage multiple priorities in a high-volume position, deliver timely and accurate work products with a sense of urgency as required.
Exceptional interpersonal skills, high level of emotional intelligence, and exceptional communication skills.
Goal and detail oriented: sense of urgency and ability to meet client and producer expectations through well executed time management skills.
Ability to utilize computer and understand functionality. Consistently increasing knowledge of available technology and amending work patterns to maximize efficiency.
Knowledge and ability to perform technical tasks to expedite client service using critical thinking and analytical skills where applicable.
Personal Accountability, willingness to learn and grow.
Must maintain a valid driver's license or have transportation available when needed to be able to leave for calls, meetings and/or visits.
Preference will be given to candidates with prior Property & Casualty experience. Working knowledge of commercial lines insurance and/or insurance licensing preferred. Previous insurance or claims experience and knowledge of Property & Casualty compliance concepts preferred. Training will be provided for the right candidate.
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
High-pressure, fast-paced environment with significant telephone and personal disruption. A large number of multiple steps in a complex system performed with accuracy and speed is essential to the successful completion of tasks.
Other Duties:
This is intended to describe the level of work required by the person performing the work of the positions and physical requirements normal to the position. Principal duties outlined are the essential responsibilities and duties and other duties may be assigned as needs arise or as required to support principal duties.
Any written contractual agreements will supersede this job description. Employees must be able to perform essential functions of the position satisfactory, if requested reasonable accommodation will be provided to enable employees with disabilities to perform essential functions of the job, absent undue hardship.
$82k-112k yearly est. 14h ago
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Customer Service Representative
Axius Technologies Inc. 4.1
Customer service advisor job in East Syracuse, NY
Key Responsibilities
Handle inbound calls from Eye Care Professionals (ECPs) regarding:
Lens orders
Order status and tracking
Remakes
General customerservice inquiries
Make outbound follow-up calls to ECPs on pending jobs
Maintain an average of 8 calls per hour
Deliver high-quality, professional customer support across multiple channels
Resolve issues using available tools, resources, and sound business judgment
Escalate unresolved issues appropriately
Maintain productivity, quality, and customer satisfaction standards
Work collaboratively in a team-oriented environment
Communicate clearly, professionally, and courteously at all times
General Function
The CustomerService Representative provides high-quality multi-channel support (phone, chat, email, social media, and mail) to resolve customer issues efficiently. The role supports business objectives by protecting and increasing revenue while enhancing the overall customer experience.
Ideal Candidate Profile
Optical experience preferred (opticians, optical front desk, or similar roles)
ABO Certification preferred
Opportunity to pursue ABO certification post-hire for a pay increase
Lab experience is a plus
Strong customerservice mindset with problem-solving abilities
Training
Combination of online optical courses and in-person 1:1 training with a team lead
Training duration: 2-3 weeks before handling independent calls
Basic Qualifications
High School Diploma or equivalent preferred but not required
Strong written and verbal communication skills in English
Ability to perform basic math
Customer-focused attitude
Intermediate PC skills
Proficient with Windows OS, Microsoft Office, internet, and web browsers
Commitment to first-call resolution
Ability to work effectively in a team environment
$30k-38k yearly est. 4d ago
Customer Service Professional
Affinity Recruiting
Customer service advisor job in Syracuse, NY
Job Description
Are you an experienced customer support professional or looking for an exciting career for the first time? Affinity recruiting is looking for a Sales Associate for an amazing client in the Syracuse, NY location!
Ideal candidate will have:
Minimum of 1 year of customerservice / sales experience!
Excellent written and verbal communication!
Proficient with Microsoft Office Suite (Word, Excel, PowerPoint & Outlook)!
Self-motivated, creative, persistent, flexible & innovative!
Detail oriented!
Duties and Responsibilities:
Manage the relationships with new and existing customers!
Be the primary contact for customers new and existing!
Be the middle person between customers and internal production team, communicating the customers' requirements and requests!
Able to troubleshoot customer issues!
Assist the marketing and sales team with their initiatives!
Will provide support to the sales and marketing team, as needed!
Day to day:
Interacting with customers - taking new orders, processing repeat orders. Working with the production scheduler to obtain ship dates. Troubleshooting issues with the sales and production team.
If this sounds like you, we want to hear from you! Please reply to this posting with an updated resume and a recruiter will reach out to you as soon as possible!
$43k-82k yearly est. 25d ago
Airport Customer Service Agent
GAT 3.8
Customer service advisor job in Syracuse, NY
GAT Airline Ground Support is seeking dynamic, capable, and dependable individuals to join our team of aviation professionals. You are just one step away from beginning your new career. Don't miss this great opportunity. Compensation & Benefits: Competitive pay starting at 17.25 per hour
Flight Benefits
Company-provided uniforms
Daily pay options
Paid training
401(k) matching
Opportunities for career advancement into leadership roles and other positions within the company
Position Overview:
As a CustomerService Agent, you will serve as the first point of contact for passengers, playing a vital role in creating a positive airport experience. This position requires a professional demeanor, excellent communication skills, and the ability to work efficiently in a fast-paced environment with strict time constraints. You will be responsible for ticketing, checking in passengers, escorting them to and from the aircraft, and addressing any customer concerns or complaints. Proficiency in using computer systems and providing outstanding customerservice is essential. This position may require you to work with multiple carriers and perform additional duties as assigned.
Key Responsibilities:
Greet and assist customers promptly, courteously, and professionally both in person and over the phone.
Announce incoming and outbound flights clearly and accurately.
Accurately process credit card and personal check transactions, ensuring all collections are properly accounted for and airline close-out procedures are followed.
Accept and process checked baggage weighing up to 100 lbs. and place it on the appropriate conveyor belts for further handling.
Operate jetways to ensure they are in the proper position prior to aircraft arrival, and assist with the safe opening, closing, and securing of aircraft doors.
Utilize airline computer systems to provide accurate flight information, process ticketing and boarding documents, record lost or damaged baggage, and manage cargo tracking.
Escort unaccompanied minors and disabled passengers throughout the airport as needed, ensuring their safety and comfort.
Work independently, manage tasks without direct supervision, and consistently meet service standards.
Display a professional and positive image, adhering to company grooming and uniform standards at all times.
Perform other duties as assigned, which may include assisting with other carriers or tasks in response to operational needs.
Requirements:
Must be at least 18 years of age.
Must have a high school diploma or equivalent (GED)
Strong attention to detail and accuracy in handling transactions, baggage, and flight information.
Must be able to read, speak, and understand the English language fluently.
Ability to stand for extended periods (up to 4 hours at a time) and work in a physically demanding environment.
Must possess excellent communication skills, with the ability to engage with passengers in a professional, friendly, and courteous manner in person and over the phone.
Proficiency with entry-level computer systems and technology to manage flight information and process transactions.
Ability to lift and move items weighing between 50-70 lbs. occasionally.
Flexibility to work nights, weekends, and holidays as required by operational needs.
Must pass an extensive post-offer, pre-employment background check, including fingerprinting and a criminal history record check as mandated by federal law.
Must successfully complete and pass a pre-employment drug test.
Equal Opportunity Employer Statement:
GAT Airline Ground Support is an equal opportunity employer that makes hiring decisions based on business needs and the best-qualified candidates available. We do not discriminate in our hiring practices based on any protected category. Employment with GAT Airline Ground Support is contingent upon the successful completion of a drug screen, a clean driving record, a 10-year criminal history check, and proof of high school or GED completion.
$30k-37k yearly est. 38d ago
Care Coordinator II - Therapeutic Foster Care - Syracuse, NY
Hillside Enterprises 4.1
Customer service advisor job in Syracuse, NY
The Care Coordinator II is responsible for coordinating multiple aspects of the youth's and/or families' care. This role provides the coordination and delivery of high-quality psychosocial care to youth and families. The Care Coordinator II works with other care providers and community partners to ensure that the overall needs of the client(s) are met. The Care Coordinator II may also be assigned to lead projects or mentor program staff.
Essential Job functions
Coordinate multiple aspects of the youth's and/or families' care.
Assess the youth and/or family's needs and strengths while continuing to support development of the individual service plan in collaboration with the youth and family(ies), and/or multi-disciplinary treatment team.
Implement strength-based service plan including community based visits/home visits and assessments, identifying and coordinating collateral resources, recognizing gaps and needs, assessing results, and communicating with the multi-disciplinary treatment team.
Utilize experience, education, age-specific knowledge and cultural competence in order to assess and support youth and/or families to achieve positive outcomes.
Coordinate and deliver psychoeducational training for youth and/or families and groups in a variety of settings based on identified needs.
Meet with youth individually to assess and teach skill development and report on their progress.
May organize and facilitate skill-based groups for youth.
Develop, maintain and update all required documentation in a timely manner utilizing effective written and oral communication.
Provide or arrange for transportation of youth and/or families to and from medical, behavioral health, or other treatment related appointments as needed.
May be assigned to lead projects or mentor program staff.
On-call responsibilities for Foster Care and Youth ACT programs.
While this job description covers many aspects of the role, employees may be required to perform other duties as assigned.
Education & Experience
Bachelor's degree required.
Minimum 18 months of relevant experience required.
Therapeutic Foster Care program:
Master's degree in Social Work or a related human services field, OR Bachelor's degree in Social Work or related human services field with 2 years of related experience.
SPECIAL REQUIREMENTS
Unrestricted, valid NYS driver's license for minimum of 1 year with a clean driving record and minimum insurance coverage that meets agency standards.
Youth ACT program
: CPR certification required or obtained within 60 days of hire.
Knowledge, Skills & Abilities
In addition to demonstrating the
Hillside Professional Competencies
of Communicates Effectively, Personal Excellence, Cultural Competence, Builds and Leverages Relationships, and Optimizes Decision Making, the following occupational competencies must be demonstrated:
Ability to understand and adhere to all federal, state, and local statutes, regulatory agency standards and Hillside policies
Ability to de-escalate and manage crisis situations both in-person and by phone
Ability to deliver psychoeducational training
Ability to work collaboratively as part of a multi-disciplinary treatment team
Ability to work through a series of issues using independent judgment
Ability to be independent and self-directed
Physical Demands & Work Environment
Must be able to work a variable scheduling including evenings and weekends
The following daily physical demands are required:
Sitting (up to 6 hours)
Occasional standing (up to 2 hour)
Occasional walking (up to 2.5 hours)
Driving (several times a week up to 6 hours)
Continuous balancing (up to 8 hours)
Occasional balancing, bending, stooping, climbing, kneeling, pushing, pulling, reaching forward or down, reaching overhead, running, and twisting (up to 2.5 hours)
Weekly lifting up to 10-15 lbs. on a daily basis
Manual dexterity is required, including the frequent ability to grasp in both hands and continuous use of fine manipulation skills in both hands (approximately 1-2.5 hrs.)
Occasional exposure to dust, fumes, gases, chemicals, or smoke is apparent
Ability to change positions as needed
SPECIAL CONSIDERATIONS
While Hillside is a restraint free environment, there may be times in a “life or limb” situation, that staff may be required to physically restrain clients weighing between 50 lbs. and 300 lbs. and guide them safely to the floor. In some circumstances, restraints can last up to 15 minutes and may require repetition as necessary.
$21.50 Minimum pay rate, $31.00 Maximum pay rate, based on experience. This pay rate may include a Regional and/or Department premium.
$21.5-31 hourly Auto-Apply 46d ago
Customer Service Advisor - East Syracuse NY
Stonebriar Auto Services
Customer service advisor job in East Syracuse, NY
We're seeking talented candidates for full-time and part-time Guest ServiceAdvisor (also called CustomerServiceAdvisor or CSA) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now!
The successful candidate will be responsible for conferring with our guests to determine or suggest the diagnostic and mechanical services which are needed for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment. A current and valid driver's license is required. Previous experience in an automotive service environment is preferred but not required.
All team members will receive a competitive wage and a generous discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor. Full-time team members are eligible for paid-time-off, health, dental, and optical insurance, life and disability insurances, and we plan to launch a 401k retirement plan in the future. Due to our growth, great career advancement opportunities are available too!
For immediate consideration, please complete our employment application. We look forward to hearing from you!
$29k-37k yearly est. 10d ago
Customer Service Account Coordinator ($21/hour - 2nd Shift)
Customer Service Account Coordinator 21Hour 2Nd Shift
Customer service advisor job in Syracuse, NY
Hours: Evening
As a CustomerService Account Coordinator within our Data Entry Department at Rapid Response Monitoring, you will work alongside caring people while crafting custom solutions for the service providers we monitor for to help them protect their customer s property and their families. Rapid Response Monitoring is the industry leader because of our amazing customerservice and our willingness to customize anything. That s where you come in! See the Responsibilities section below to learn more.
The ideal candidate will have exceptional attention to detail, the ability to provide quality customerservice, think on their feet, and be friendly but efficient on the phone.
Starting Pay Rate:
$21.00 Per Hour (not including shift differentials)
Shift Differentials:
Rapid Response acknowledges the sacrifices our Data Entry employees make when supporting our customers during all hours of the day and night as well as weekends. In recognition of that commitment, we are offering shift differentials for hours worked outside of standard business hours.
For hours worked between Monday Friday 6:01am 4:59pm, $21 per hour (standard pay rate)
For hours worked between 5:00pm and 9:00pm, +$0.50 per hour
For hours worked between 9:01pm and 6:00am, +$1.00 per hour
For hours worked Saturday & Sunday between midnight and 11:59pm, +$1.00 per hour
Start dates Available:
Start your 4-week training on one of the dates below:
January 26, 2026 (8:00am - 4:30pm)
February 23, 2026 (8:00am - 4:30pm)
Responsibilities Include:
Receive inquiries from clients via phone, email, and fax
Triage and field questions from clients
Input contract information in our database
Implement client account transfers and verify changes
Ensure all client account entries adhere to jurisdictional regulations
Provide team members with proofreading, scanning, mailing, and other administrative support
Summary: Each day, you ll report to your shift on-site at our Syracuse, NY location in Franklin Square. You will receive inbound calls from clients with inquiries, as well as faxes and emails from our queue system. You will triage those inquiries and help in any way you can. The request may be as simple as an address change, or it may be more complex like a change to a contract. At all times, you are working within our Data Entry Team to make sure the clients needs are met with accuracy and efficiency.
Qualifications:
High School diploma required, Associate s or equivalent military experience preferred
Attention to detail, with an ability to stay focused on assigned tasks
Basic computer and typing skills
Good communication - written and verbal, particularly on the phone
Many of our positions require an extra level of screening to obtain Department of Defense security clearance
Successfully clear drug screen and background check to meet industry and security licensing requirements
Data Entry experience is preferred.
What awaits you at Rapid Response:
Annual salary increases and performance bonuses
Medical, Dental, Vision, and 401k
Paid vacation and sick time
Wellness program and wellness days off
Internal advancement opportunities
The opportunity to make an impact on communities across the country every day
About Us:
Founded in Syracuse, NY in 1992, we are a critical response center focused on saving lives and protecting homes and businesses. Whether it s a fire at a family home, an armed intruder at a business, a missing vehicle, an evening jogger, or a lone family member having a medical emergency, our heroes are there to help every day. Supported by teams of experts in their respective fields, our highly trained specialists are the 24/7 backbone for thousands of alarm companies across the country.
Additional Information:
Rapid Response offers a competitive compensation and benefits package and dynamic and professional work environments. We also offer continued growth through our internal advancement opportunities. For more information, view our website at ****************************** Rapid Response is an Equal Opportunity Employer.
INDRR2
$21 hourly 7d ago
Customer Rep
Globalchannelmanagement
Customer service advisor job in Syracuse, NY
Customer Rep needs 2+ years experience
Customer Rep requires:
Onsite
Monday-Friday § 10:30-7:00 EST § Two 10-minute breaks and a 30-minute lunch
Outbound, inbound calling
PC savvy
MS Office savvy
Call center
CustomerserviceCustomer Rep duties:
Inbound call representative taking calls from regarding lens orders, order status, order tracking, remakes, general customerservice inquiries
Outbound calls to follow up with, on pending jobs
Average of 8 calls an hour
$35k-55k yearly est. 34d ago
Direct Hire Customer Sales Rep
Staffworks CNY
Customer service advisor job in Syracuse, NY
Job DescriptionCustomer Sales Representative Direct Hire for the Yonkers, NY area Base Salary plus 3% gross profit commission! Unlimited Income! What's in it for you?
Unlimited income
Build Relationships
Direct Hire Position
Company is looking for someone with:
Great communication skills
Computer skills
Willingness to learn about products
Customer Sales Representative Details:
No cold calling.
You will be building existing accounts
Must be comfortable talking to people
Must be open to building excellent relationships with customers
Prior sales experience is preferred
Company Provides:
Company Car
Laptop
Cell Phone
Gas Card
Apply now for consideration! www.staffworkscny.com315-455-9675
$37k-53k yearly est. 3d ago
AUTOMOTIVE SERVICE DISPATCHER
Friendly Honda of Fayetteville
Customer service advisor job in Fayetteville, NY
Now Hiring: Automotive Service Dispatcher Employment Type: Full-Time
Are you organized, detail-oriented, and great at keeping things moving? We're looking for an Automotive Service Dispatcher to join our growing team! In this role, you'll be the communication hub of our service department-coordinating workflow, assigning jobs to technicians, and ensuring our customers receive fast, reliable service.
What You'll Do
Efficiently dispatch repair and maintenance jobs to technicians based on skill level and availability
Maintain clear communication between serviceadvisors and technicians
Monitor work progress to ensure on-time completion
Update repair orders and manage workflow in the shop management system
Help maintain a smooth, organized, and safe shop environment
Assist with customer updates as needed
What We're Looking For
Experience in an automotive service environment (dispatching preferred)
Strong organizational and multitasking skills
Excellent communication and problem-solving abilities
Ability to thrive in a fast-paced shop
Basic computer skills; familiarity with shop software a plus
A team player with a positive, professional attitude
Why Work With Us?
Competitive pay
Health, dental, and vision benefits
Paid time off and holidays
Opportunities for career growth and training
A supportive team and a well-organized shop
How to Apply
Send your resume to [email/contact info] or stop by [location] to apply in person!
$30k-38k yearly est. Auto-Apply 60d+ ago
Winner's Circle - Customer Service
Daveandbusters
Customer service advisor job in Syracuse, NY
Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!
Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.
POSITION SNAPSHOT: Our Winner's Circle position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Winner's Circle position requires a strong communicator who will guide our Guests through their Midway experience.
NITTY GRITTY DETAILS:
Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers.
Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering.
Assists the Guest with all requests and answers questions as needed and makes recommendations on items.
Provides game assistance by promptly notifying Support Technicians or Management as needed.
Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return.
Notifies Manager of any Guest that is perceived to be unhappy.
Practices proper cost controls by accurately weighing tickets and scanning merchandise.
Responsible for stocking, displaying and securing merchandise in all storage areas.
Responsible for the reconciliation of tickets and merchandise inventory.
Conducts merchandise inventory during and after shift, if applicable.
Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager.
Reviews the cleanliness and organization of the Winner's Circle. Ensures all plush and shelves are stocked, properly cleaned, and maintained.
Properly positions and set up displays to increase Guest traffic and promote sales.
Assists other Team Members as needed.
Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.
Must be at least 16 years of age.
RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE:
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to:
Be friendly and able to smile frequently.
Work days, nights, and/or weekends as required.
Work in noisy, fast paced environment with distracting conditions.
Read and write handwritten notes.
Lift and carry up to 30 pounds.
Move about facility and stand for long periods of time.
Walk or stand 100% of shift.
Reach, bend, stoop, mop, sweep and wipe frequently.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.
As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.
Dave and Buster's is proud to be an E-Verify Employer where required by law.
Salary
Compensation is from $15 - $16.5 per hour
Salary Range:
15
-
16.5
We are an equal opportunity employer and participate in E-Verify in states where required.
$15-16.5 hourly Auto-Apply 60d+ ago
Customer Service Teammate
Go Car Wash
Customer service advisor job in Liverpool, NY
TEXT "GOMILES" to ************ to APPLY!
GO Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states spanning across the country. And we keep adding more sites!
At GO Car Wash, we're committed to providing an exceptional, supportive, winning work experience for all our Teammates. We believe by caring for our Teammates first, we'll have delighted customers and successful car washes, which in turn creates opportunities for us all.
If you love cars, enjoy serving others, and want to be active and work outside, then join us!
As a CustomerService Teammate at GO Car Wash, you'll be helping our customers care for their cars-in which they've invested a lot of money, time, and pride. This includes explaining our car wash options and requirements to customers, preparing and loading their cars in our car washes, and assisting customers with self-cleaning options. You'll also help maintain our car washes and sites to ensure we're providing a superior, clean car wash experience for all our customers.
To succeed at all of this, you must be able to:
Positively and energetically engage and communicate with customers
Quickly understand, retain, and follow directions and procedures-especially safety
Continuously stand, move, and smile for long periods of time
Also, you must:
Be at least 16 years old
Verify you can work in the US
We can offer you a fun, active, outdoor workplace, working with a team of enthusiastic car washers. We also offer competitive health, 401(k), and paid time off benefits, plus free car washes, as well as opportunity to grow your career with us while learning work/life skills you can transfer to whatever path you choose to take in your future.
Compensation
Teammates in this role typically earn a base pay of $16.00 - $17.50 per hour. Also, Teammates average an additional $2/hour in commission from membership sales. Commissions are uncapped, and our top performers regularly exceed $2/hour in additional earnings. Offer will depend on location and level of knowledge, skills, abilities and experience.
To learn more about us, go to ******************
All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation,
disability
or veteran status, or any other actual or perceived basis protected by law.
$16-17.5 hourly 60d+ ago
Evening Shift Dispatcher, Patient Transport Services
Suny Upstate Medical University
Customer service advisor job in Syracuse, NY
Serves as shift supervisor/dispatcher for Centralized Patient Transport on the Evening shift. Provides leadership, direction and support to the Central Transport staff to ensure compliance with all policies and procedures related to the transport of patients. Dispatches transporters for patient movement, ensuring the transportation team is performing to protocol, addressing concerns promptly, scheduling job assignments when and where necessary. Assists in the training of new members of the Transport team. Completes surveys with members of the clinical team and patients to ensure the Transport team is providing an excellent service, and promptly follows up on any concerns. The dispatcher will also be responsible for completing assessments to ensure all procedures are being followed. Transports patients following all policies and procedures when needed. The Central Transport Shift Supervisor/Dispatcher exemplifies the Upstate mission, vision and values and acts in accordance with Upstate policies and procedures.
Minimum Qualifications:
Associate's degree and 3 years of relevant experience or equivalent combination of education and experience plus excellent written/oral communication, organizational, and customerservice and computer skills required.
Preferred Qualifications:
Relevant experience in a hospital or healthcare setting. Prior experience working with patient transport delivery systems and in a leadership or supervisory capacity strongly preferred.
Work Days:
Monday-Friday 3:00pm-11:30pm. Occasional coverage for other shifts may be required. Weekends and holidays may be required.
Message to Applicants:
Recruitment Office:
Human Resources Department
Executive Order:
Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at ************** or via email at ****************.
$30k-38k yearly est. 60d+ ago
Fox Toyota Subaru Automotive Service Dispatcher/Shop Foreman
Georgica Auto Holdings
Customer service advisor job in Auburn, NY
Job Title: Automotive Service Dispatcher / Shop Foreman Company: Fox Toyota Subaru Employment Type: Full-Time Salary: $65,000 Annually
About Us
Fox Toyota Subaru is a well-established automotive service center dedicated to providing top-tier maintenance and repair services. We pride ourselves on quality workmanship, customer satisfaction, and a strong team environment.
We are currently seeking an experienced Automotive Service Dispatcher / Foreman to join our leadership team. This position plays a crucial role in ensuring the shop runs efficiently and that all work is performed to high standards.
Job Responsibilities
Dispatch and Schedule Work Orders: Assign jobs to technicians based on skill level and workload to maximize efficiency and productivity.
Oversee Shop Operations: Ensure daily workflow meets deadlines, monitor repair progress, and communicate any delays or changes to advisors and customers.
Quality Control: Perform final checks on completed work to ensure repairs meet company and manufacturer standards.
Technical Support: Assist technicians with diagnostics and repair strategies when necessary.
Team Leadership: Mentor technicians, provide training as needed, and promote a positive and productive work environment.
Inventory & Equipment Oversight: Monitor usage of parts and tools; ensure proper maintenance and care of shop equipment.
Health & Safety Compliance: Enforce safety protocols and cleanliness in the service area.
Requirements
Proven experience as a dispatcher, shop foreman, or senior automotive technician
Strong understanding of automotive repair and maintenance procedures
Excellent organizational and leadership skills
Strong problem-solving ability and attention to detail
Ability to prioritize in a fast-paced environment
Strong communication and interpersonal skills
ASE certifications preferred
Valid driver's license and a 3 year clean driving record
Why Join Us?
Full benefits - including paid vacation, sick, holiday. 401(k), and Supplemental insurance.
Work with a supportive and experienced team
Opportunity for advancement
Ongoing training and certification support
Competitive pay and benefits
Modern, well-equipped facility
$65k yearly 60d+ ago
Customer Experience Representative
Gonetspeed
Customer service advisor job in Phelps, NY
Here at GoNetspeed, we believe in the power of connectivity. We believe that life doesn't wait for us to catch up. We believe that providing the fastest and most reliable Internet to the communities we serve means committing to the present and building for the future.
And we believe that our amazing team of employees are the key to our future and vision of connecting communities for today and for whatever comes next. If this excites you, come and join our team.
As a CustomerService Representative, you'll serve as the primary point of contact for new and existing customers. We do more than assist our customers, we deliver exceptional customer care experiences. In this key role, you'll develop and nurture strong customer relationships and deliver outstanding service. Every day, you'll support customers with service orders and billing analysis. You'll offer creative resolutions and connect your clients with the right products and services for their needs. PRIMARY DUTIES & RESPONSIBILITIES:Responsible for providing customerservice for all customers. Very strong telecommunications skills, must be able to balance multiple, complex and time sensitive duties all at the same time.Experience in dealing with challenging interpersonal situations using flexibility to create positive change.Strong face to face, written and verbal communications skills.Experience diffusing difficult customer situations.
REQUIRED EXPERIENCE & KNOWLEDGE:Two years of experience in direct or related industry.Associate degree in business or a combination of education and experience.Interact with complex database and management systems supporting customers.
You'll thrive in this role if you're an effective communicator with excellent interpersonal skills. To be successful, you'll need to be familiar with bookkeeping practices and data management. If you're a detail-oriented problem solver with experience improving processes, this opportunity could be a great fit.
GoNetspeed is an equal opportunity employer and does not discriminate on the basis of age, sex, gender identity, color, race, creed, national origin, religious persuasion, marital status, political belief, or disability.
Thank you for choosing GoNetspeed as your potential next employer! We know you have other options when selecting an employer of choice and are so glad you chose to apply with us.
$35k-55k yearly est. Auto-Apply 48d ago
CUSTOMER SERVICE Hardware Store ADVANCED
Lumberyard 3.8
Customer service advisor job in Newark, NY
Benefits:
Locally owned and operated
401(k)
401(k) matching
Competitive salary
Dental insurance
Employee discounts
Health insurance
Opportunity for advancement
Paid time off
Training & development
You might be a great fit if…
You enjoy serving others as we would like to be served.
Making the best even better.
You enjoy making a difference in your community.
You enjoy helping others.
You enjoy working in teams.
You're motivated to learn new skills.
Job Summary:We are looking for passionate and empathetic CustomerService Representatives who thrive on creating exceptional customer experiences. In this role you'll be the voice of our brand-resolving issues, answering questions, and building lasting relationships with our customers. As a CustomerService Representative, you will be responsible for maintaining a clean and organized store environment as well as continuously expanding your own knowledge of the industry, trends, product offerings, and their applications. This job includes, but is not limited to, the following responsibilities:
Responsibilities:
Provide exceptional customerservice by assisting customers both in-store and by phone, addressing inquiries and guiding them to appropriate merchandise and solutions.
Provide project solutions and complementary product suggestions to enhance customer projects.
Contribute to overall store performance by effectively closing sales and promoting loyalty programs and add-on products.
Maintain a clean, organized, and well-stocked store which includes restocking inventory, performing routine shelf maintenance, updating pricing labels, and executing general maintenance tasks as needed.
Assist customers with their purchases including loading items into their vehicles when necessary.
Communicate current and upcoming sales, promotions, loyalty membership advantages, and other special offers to customers.
Demonstrate a commitment to continuous learning by being informed about new products, services, and vendor offerings to improve the overall customer experience.
Share observations and ideas for improvements to be made in meeting our customerservice objectives.
Perform additional duties as assigned to support store operations and team objectives.
Qualifications:
Outstanding customerservice skills
A professional, courteous, and pleasant demeanor.
Advanced knowledge and talent related to at least one of the store's product categories, and general knowledge and interest in multiple categories within the store.
A desire to learn with a willingness to continue to learn.
Organized self-starter who thinks independently and solves problems.
Strong math, reading, writing, and communication skills.
Ability to carry out detailed but uninvolved written or oral instructions.
Able to work a flexible schedule, including evenings, weekends, and holidays.
Goals:
Boost overall sales by matching customer needs with store products and services, enlisting new members to the store's loyalty program, and becoming a trusted problem solving project resource to customers within the store.
Continually expand knowledge of all departments in the store.
Develop into a versatile team member capable of supporting multiple store functions.
Take a personal interest in products sold in the store and gain the knowledge to make new products and merchandising recommendations to management.
Develop skill sets of an assistant store manager or store manager, demonstrating excellence in customerservice, mastery of hardware skill sets, and reputation as a leader among your peers.
Compensation: $15.75 - $19.50 per hour
No matter who you are or where you call home, you add something powerful to any team you're on. Maybe it's a drive to achieve, a need to discover or create, or a desire to help others. As a part of our team, you'll use your unique talents, vision, and passion to help support our communities-through the best of times and the greatest challenges.
$15.8-19.5 hourly Auto-Apply 60d+ ago
Shop Service Writer (Full-Time) - Rome, NY
Runnings 4.3
Customer service advisor job in Rome, NY
The Service Writer acts as the liaison between customers and Runnings service department. They are responsible for understanding customer repair concerns, writing service orders, estimating costs and timelines, and ensuring customer satisfaction throughout the service process.
Rate of Pay: $17.00-19.00 (Based on experience)
Key Responsibilities:
Greet customers and assess their service needs.
Write detailed repair orders describing customer concerns and requested services.
Provide accurate estimates for labor and parts.
Schedule service appointments and coordinate with technicians.
Communicate updates to customers regarding service progress.
Review completed work with customers and explain charges.
Handle customer complaints and resolve issues professionally.
Maintain service records and documentation.
Promote dealership services and upsell when appropriate.
Qualifications:
High school diploma or equivalent; technical training a plus.
Prior experience in automotive service or customerservice preferred.
Strong communication and interpersonal skills.
Ability to multitask and stay organized in a fast-paced environment.
Basic understanding of vehicle systems and repair processes.
$17-19 hourly 7d ago
Service Writer
Landpro Equipment, LLC
Customer service advisor job in Savannah, NY
Competitive Pay, Close to Home, Easy Application Process - Apply Today
Department: Service
Reports To: Service Manager or Location Manager
Supervises: None
Compensation & Benefits:
Extremely Competitive Wages
Paid Time Off
Health Benefits
Employee Discount
401k and more
$40,000-$50,000/year based on experience
Purpose:
Manages the flow of work through the Service Department from customer interaction through repair completion and invoicing. Assists the Service Manager in maintaining accurate and on-time reports and records relative to the Service Department's operation within the dealership.
Responsibilities:
Fields internal and external customer inquiries to the Service Department
Open work orders as directed by the Service Manager/Shop Foreman and manage the work order cycle process until they are closed and invoiced
Monitor and maintain Service Productivity and Attendance Report for accuracy and weekly payroll processing
Maintain the service library with current information (e.g. files bulletins, manuals, multi-media, etc.) under the direct supervision of the Service Manager
Utilize Modern to assist with scheduling and communication with customers
Maintain Service Department filing and records
Knowledge of DSi and may be responsible for assisting in DSi for transportation
Update customer profiles regarding equipment, hours, or other information from the customer work orders
Responsible for other duties as assigned by your manager
Requirements
Experience, Education, Skills, and Knowledge:
Basic knowledge of accounting practices and office procedures
Strong customerservice and communication skills in person and over the phone
Ability to use standard desktop applications such as Microsoft Office and internet functions
Ability to multitask in a fast-paced environment
Ability to analyze and interpret internal reports
General understanding of mechanical/technical terms is preferred
High school diploma or equivalent experience
LandPro Equipment is an Equal Opportunity Employer. We are proud to recruit, hire, and promote without discrimination due to age, race, color, religion, sex, sexual orientation, national origin, citizenship, disability, military leave or veteran status, genetic information, or any other status protected by applicable federal, state or local law.
Salary Description $40,000-$50,000/year
$40k-50k yearly 12d ago
Customer Service Advisor - Jiffy Lube Multicare
Stonebriar Auto Services LLC
Customer service advisor job in East Syracuse, NY
Job Description
We're seeking talented candidates for full-time and part-time Guest ServiceAdvisor (also called CustomerServiceAdvisor or CSA) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now!
The successful candidate will be responsible for conferring with our guests to determine or suggest the diagnostic and mechanical services which are needed for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment. A current and valid driver's license is required. Previous experience in an automotive service environment is preferred but not required.
All team members will receive a competitive wage and a generous discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor. Full-time team members are eligible for paid-time-off, health, dental, and optical insurance, life and disability insurances, and we plan to launch a 401k retirement plan in the future. Due to our growth, great career advancement opportunities are available too!
For immediate consideration, please complete our employment application. We look forward to hearing from you!
$29k-37k yearly est. 10d ago
AUTOMOTIVE SERVICE DISPATCHER
Friendly Honda of Fayetteville
Customer service advisor job in Fayetteville, NY
Job Description
Now Hiring: Automotive Service Dispatcher Employment Type: Full-Time
Are you organized, detail-oriented, and great at keeping things moving? We're looking for an Automotive Service Dispatcher to join our growing team! In this role, you'll be the communication hub of our service department-coordinating workflow, assigning jobs to technicians, and ensuring our customers receive fast, reliable service.
What You'll Do
Efficiently dispatch repair and maintenance jobs to technicians based on skill level and availability
Maintain clear communication between serviceadvisors and technicians
Monitor work progress to ensure on-time completion
Update repair orders and manage workflow in the shop management system
Help maintain a smooth, organized, and safe shop environment
Assist with customer updates as needed
What We're Looking For
Experience in an automotive service environment (dispatching preferred)
Strong organizational and multitasking skills
Excellent communication and problem-solving abilities
Ability to thrive in a fast-paced shop
Basic computer skills; familiarity with shop software a plus
A team player with a positive, professional attitude
Why Work With Us?
Competitive pay
Health, dental, and vision benefits
Paid time off and holidays
Opportunities for career growth and training
A supportive team and a well-organized shop
How to Apply
Send your resume to [email/contact info] or stop by [location] to apply in person!
How much does a customer service advisor earn in Syracuse, NY?
The average customer service advisor in Syracuse, NY earns between $27,000 and $40,000 annually. This compares to the national average customer service advisor range of $26,000 to $39,000.
Average customer service advisor salary in Syracuse, NY
$33,000
What are the biggest employers of Customer Service Advisors in Syracuse, NY?
The biggest employers of Customer Service Advisors in Syracuse, NY are: