Customer service advisor jobs in Tyler, TX - 281 jobs
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Customer Service Representative - Sales
Acme Brick Company 4.2
Customer service advisor job in Longview, TX
Agregado al sistema: 06/01/26 08:14 "Join the Acme Brick Family" CUSTOMERSERVICE REPRESENTATIVE FLSA Status: Non-exempt Acme Brick Company (a Berkshire Hathaway Company) is an organization of professionals in the manufacturing and building material distribution industry. We manufacture brick and distribute our own brick as well as brick and associated products manufactured by others. We operate in 13 states with a philosophy that we are much more than a brick manufacturer and distributor.
Summary
We are currently seeking a "best in class" CustomerService Representativewith excellent organization skills and a personable disposition to provide product/service information to customers and sales reps. You will assist in resolving product and service issues as they arise and enter customer orders into the sales system. The ideal candidate has a natural ability to roll with the punches, being flexible to handle anything that might come their way. You will be a strong and reliable support to company operations, maintaining procedures, communication and customerservice. Not only will your efforts allow us to achieve organizational efficiency, you will nurture the pleasant work environment our people love.
Essential Duties and Responsibilities (other duties may be assigned). This is a safety sensitive position*
Communicate with custo mers by phone, email or in person on various concerns.
Work with vendors and manufacturers on various concerns.
Work with Acme production coordinators on product inquiries.
Place purchase orders for tile, wood, stone and other masonry products with various manufacturers and vendors.
Serves as a back up to other CSRs.
Receive tile, wood, stone and other masonry materials into inventory through the operating system.
As needed, assist warehouse and other associates with sample orders and verifying material from vendors.
Order entry of sales orders and sales transfers.
Skills and Experience Required for Success
2+ years of related experience
Must have excellent verbal and written communication skills
Must be proficient in Microsoft Office and Excel (JDE experience preferred)
Competencies Required for Success
Integrity
Initiative
Teamwork
CustomerService Orientation
Relationship Building
Quality Focused
Education
High school diploma or equivalent required; some college is preferred.
We are proud to be an Equal Opportunity/Affirmative Action employer. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
*Application may vary based on relevant state laws
Todos los solicitantes serán evaluados a través del program de Verificación Electrónica (E-Verify en Inglés) y también deben de completar una prueba de detección de medicamentos y/ó sustancias controladas previa al empleo antes de ser contratados. Además, es política de la compañía administrar una prueba aleatoria trimestral de detección de medicamentos y/ó sustancias controladas en toda la compañía. La Compañía Acme Brick se compromete a brindar igualdad de oportunidades de empleo de acuerdo con las leyes federales, estatales y locales.
$28k-34k yearly est. 4d ago
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Medical Customer Service - Part Time
Biolife 4.0
Customer service advisor job in Tyler, TX
By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge.
Job Description
Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers.
Now offering daily pay to our hourly team members! Don't Wait For Payday. Get Your Pay Today.
About the role:
Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customerservice and quality is expected. You will report to the Plasma Center Manager and will perform as a plasma donor screener and perform phlebotomy to support plasma center operations.
How you will contribute:
* You will answer phones, and greet and focus on our donors, while ensuring the safety of donors and our team.
* You will screen new and repeat donors and take and record donor vital signs and finger stick results.
* You will use our Donor Information System, prepare donor charts, maintain accurate records, and coordinate donor compensation.
* You will help identify operational opportunities for continuous improvement and initiate changes to center processes using company approved procedures.
* You will be there for our donors, which includes working a variety of shifts, Saturdays and Sundays, and holidays.
What you bring to Takeda:
* High school diploma or equivalent
* Ability to walk and/or stand for the entire work shift
* Will work evenings, weekends, and holidays
* Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees
* Ability to lift to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs.
* Fine motor coordination, depth perception, and ability to hear equipment from a distance
* Because of potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require prolonged glove wear
* 1 or more years minimum experience working in a customer or patient facing role is helpful
What Takeda can offer you:
Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases. At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program to include retirement benefits, medical/dental, family leave, disability insurance and more, all in a fast-paced, friendly environment.
More about us:
At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work.
Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to provide Better Health and a Brighter Future to people around the world.
BioLife Compensation and Benefits Summary
We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.
For Location:
USA - TX - Tyler
U.S. Starting Hourly Wage:
$16.00
The starting hourly wage reflects the actual starting rate for this position. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location.
U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation.
EEO Statement
Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.
Locations
USA - TX - Tyler
Worker Type
Employee
Worker Sub-Type
Regular
Time Type
Full time
Job Exempt
No
$16 hourly 35d ago
Customer Support Representative
Iclasspro
Customer service advisor job in Longview, TX
Join the Team Behind the World's Leading Class Management Software!
Who We Are
At iClassPro, we're more than just a software company - we're on a mission to help gym, swim, dance, and cheer businesses spend less time managing and more time doing what they love: coaching, teaching, and building strong communities.
Our class management platform powers thousands of youth activity centers worldwide, helping them run more efficiently, grow their revenue, and achieve long-term success. We're proud to have earned a spot on the Inc. 5000 list of fastest-growing private companies for three years running: 2023, 2024, and 2025!
What Drives Us
Our Core Values aren't just words on a wall - they guide everything we do and who we hire:
Commitment to Excellence
Commitment to CustomerService
Solutions-Focused Thinking
Teamwork and Collaboration
Taking Ownership
What You Will Do
Responding to customer inquiries via phone, email, and live chat in a friendly and timely manner
Troubleshooting issues and guiding customers through product features and solutions
Resolving concerns efficiently while ensuring customer satisfaction
Collaborating with internal teams to tackle more complex support cases
Accurately documenting customer interactions and maintaining detailed records
What You Bring
A genuine passion for delivering outstanding customerservice
2+ years of experience in a customer support role
Excellent verbal and written communication skills
Strong problem-solving abilities, especially in technical situations
Ability to stay calm, empathetic, and professional under pressure
Great attention to detail and solid organizational skills
Experience using CRM or help desk platforms (a plus)
Flexibility to work varied shifts, including evenings and Saturdays
What We Bring
We believe in taking care of our people.
Generous PTO because work-life balance matters
Comprehensive health benefits including medical, dental, vision, and more!
401(k) contribution to help you plan for your future
Fun company events that connect our team
Career growth opportunities in a thriving, purpose-driven company
We want to set you up for success from Day One. That's why we use the Culture Index Survey - a quick tool that helps align your natural strengths with our roles and teams.
All applicants will need to take the Culture Index Survey during the application process. Want to be proactive? Visit Culture Index once you have submitted the application.
iClassPro is an Equal Opportunity Employer.
Applicants must be authorized to work for any employer in the U.S. We will not participate in STEM OPT programs, nor sponsor or take over sponsorship of an employment visa for this position.
E-Verify is used to verify authorization to work in the U.S.
$30k-39k yearly est. 3d ago
Customer Support Representative
Iclasspro Inc.
Customer service advisor job in Longview, TX
Job DescriptionDescription:
Join the Team Behind the World's Leading Class Management Software!
Who We Are
At iClassPro, we're more than just a software company - we're on a mission to help gym, swim, dance, and cheer businesses spend less time managing and more time doing what they love: coaching, teaching, and building strong communities.
Our class management platform powers thousands of youth activity centers worldwide, helping them run more efficiently, grow their revenue, and achieve long-term success. We're proud to have earned a spot on the Inc. 5000 list of fastest-growing private companies for three years running: 2023, 2024, and 2025!
What Drives Us
Our Core Values aren't just words on a wall - they guide everything we do and who we hire:
Commitment to Excellence
Commitment to CustomerService
Solutions-Focused Thinking
Teamwork and Collaboration
Taking Ownership
What You Will Do
Responding to customer inquiries via phone, email, and live chat in a friendly and timely manner
Troubleshooting issues and guiding customers through product features and solutions
Resolving concerns efficiently while ensuring customer satisfaction
Collaborating with internal teams to tackle more complex support cases
Accurately documenting customer interactions and maintaining detailed records
What You Bring
A genuine passion for delivering outstanding customerservice
2+ years of experience in a customer support role
Excellent verbal and written communication skills
Strong problem-solving abilities, especially in technical situations
Ability to stay calm, empathetic, and professional under pressure
Great attention to detail and solid organizational skills
Experience using CRM or help desk platforms (a plus)
Flexibility to work varied shifts, including evenings and Saturdays
What We Bring
We believe in taking care of our people.
Generous PTO because work-life balance matters
Comprehensive health benefits including medical, dental, vision, and more!
401(k) contribution to help you plan for your future
Fun company events that connect our team
Career growth opportunities in a thriving, purpose-driven company
We want to set you up for success from Day One. That's why we use the Culture Index Survey - a quick tool that helps align your natural strengths with our roles and teams.
All applicants will need to take the Culture Index Survey during the application process. Want to be proactive? Visit Culture Index once you have submitted the application.
iClassPro is an Equal Opportunity Employer.
Applicants must be authorized to work for any employer in the U.S. We will not participate in STEM OPT programs, nor sponsor or take over sponsorship of an employment visa for this position.
E-Verify is used to verify authorization to work in the U.S.
Requirements:
$30k-39k yearly est. 3d ago
Customer Service Representative (CSR) - HVAC Services
East Texas Refrigeration 3.4
Customer service advisor job in Tyler, TX
Full-time Description
CustomerService Representative (CSR) - HVAC Services
Company: East Texas Refrigeration (ETR) Schedule: Monday-Friday, 8:00 AM-5:00 PM
Extended hours and occasional Saturdays during peak seasons
About the Role
East Texas Refrigeration (ETR) is looking for a friendly, organized, and customer-focused CustomerService Representative to join our team. You'll be the first voice our customers hear and the person who helps keep our service operations running smoothly.
If you enjoy helping people, staying organized, and working in a fast-paced environment, this is the role for you. You'll work closely with our Service Manager, Dispatcher, and Technicians to schedule service calls, assist customers, and ensure an exceptional experience from first contact to final invoice.
Why Join ETR?
$15-$20 per hour, based on experience
Weekly direct deposit
Full benefits package: medical, dental, vision, life insurance
Short- & long-term disability
401(k) with company match (4% match when you contribute 6%)
Up to 20 days PTO plus paid holidays
Stable company with 45+ years in business
Supportive, team-first culture - you're not just a number here
What You'll Be Doing
Answering incoming calls and emails with professionalism and a helpful attitude
Scheduling service calls and appointments efficiently
Coordinating with dispatch and the ESA Coordinator to track technician availability
Greeting and assisting customers who visit the office
Entering and maintaining accurate customer and service records in company software
Following up with customers to confirm satisfaction and resolve any concerns
Processing payments and handling billing questions
Preparing and sending invoices and customer communications
Handling customer issues calmly and professionally, escalating when needed
Collaborating with technicians and management to support daily operations
Maintaining a clean, organized front office
Performing other duties as assigned by the Service Manager or General Manager
What We're Looking For
High school diploma or equivalent required
Customerservice experience required (HVAC, trades, construction, or service industry preferred)
Experience with Service Titan or other field service management software is a required
Strong phone etiquette and clear written communication skills
Ability to multitask and prioritize in a fast-paced environment
Comfortable using computers, CRM systems, and Microsoft Office
Willingness and ability to learn HVAC/service management software
Highly organized with strong attention to detail
Positive attitude and a genuine desire to help customers
Flexibility to work extended hours or Saturdays during peak seasons
About East Texas Refrigeration (ETR)
Since 1980, East Texas Refrigeration (ETR) has proudly served Tyler and surrounding communities. We provide residential and commercial HVAC and refrigeration services to homeowners, property managers, restaurants, retail businesses, banks, gyms, and more. Our reputation is built on quality workmanship, dependable service, and people who care.
#ETRT123
$15-20 hourly 8d ago
Customer Service Technician
Brightspeed
Customer service advisor job in Palestine, TX
At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South.
Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience.
Be a part of the team that will make this vision a reality….designing and building a world class fiber network and creating a customer experience second to none.
Check us out on the web!
Job Description
Brightspeed is looking for a CustomerService Technician to join our team! As a CustomerService Technician, you will be performing installation, maintenance and troubleshooting of high-speed internet, video and voice networks including associated wiring and equipment. You will also be maintaining and repairing outside plant facilities within assigned geographic service areas. In this important role you may be required to work varying shifts that include mandatory overtime, weekends, and holidays.
As a CustomerService Technician your responsibilities will include:
Installing, maintaining, and troubleshooting of high-speed internet, video and voice networks including associated wiring and equipment
Performing maintenance and repair on outside plant facilities
Climbing poles, using a shovel and pick to dig up and bury cable, working in utility access holes or controlled environmental vaults (CEV), and locating buried telephone cables
Observing all safety rules and regulations
Assisting other technical personnel in the performance of their duties when requested
Actively supporting sales and marketing related activities
Directing customer facing work and sales referrals
Qualifications
WHAT IT TAKES TO CATCH OUR EYE:
High School diploma or equivalent experience
Ability to distinguish colors on facilities
Ability to handle 28 foot extension ladders (up to 75 lbs. routine work) and utility access hole covers (up to 150 lbs.)
Ability to successfully complete service tech boot camp training, POTS/DSL installation/repair, cable splicing/maintenance, basic transmissions, air pressure, and HSI installations (self and full)
Basic computer skills including MS Office applications
Ability to work in confined spaces (e.g. attics, crawl spaces, utility holes)
Ability to work aloft (e.g. ladder)
Ability to work outside in all weather conditions and at various hours of the day/night
A valid driver's license and satisfactory driving record
Positive and professional appearance and demeanor when communicating the company's products and services to our customers
Accountability/dependability (on time and on load when scheduled and serve on call as needed)
Teamwork (technical expertise developed to complete work efficiently to achieve work group key service measures)
Active Listening (ability to take input from customers, APS and co-workers to problem solve and improve skills)
Ability to ask relevant questions to ensure problems are resolved quickly or to clarify information or directions
Active Learning (curious seeker of added information and actively works to improve skills and knowledge)
BONUS POINTS FOR:
Prior experience as a customer facing telecom operations technician
Basic electricity training/certification or documented equivalent work experience
ADSL installation/repair experience (self/full installs)
A+/Net + Certified Required Soft Skills
This position is part of a bargaining unit and represented by a union. Depending upon the applicable collective bargaining agreement under which you may be hired, you may be: (a) required to join the union and pay union dues as a condition of employment; or, (b) required to pay union dues, but not join the union as a condition of employment; or (c) free to choose whether to join the union, but if you do join the union you would be obligated to pay union dues
#LI-GF1
Additional Information
WHY JOIN US?
We aspire to contemporary ways of working.
Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC. We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be.
We offer competitive compensation and comprehensive benefits.
Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits.
Inclusion and belonging are at the center of our grounding belief in Being Real.
When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve.
Brightspeed is an Equal Opportunity Employer that is committed to inclusion of all qualified individuals, including individuals with a disability/veterans. If you require reasonable accommodation to complete a job application or to otherwise participate in the hiring process, please contact taaccommodationrequests@brightspeed.com to initiate the accommodations process.
For all applicants, please take a moment to review our Privacy Notices:
Brightspeed's Privacy Notice for California Residents
Brightspeed's Privacy Notice
$28k-41k yearly est. 7d ago
Food Service / Customer Service
Atwork 3.8
Customer service advisor job in Jacksonville, TX
We are looking to add a customerservice rep to our food service department. Pay - $15-$16 (weekly pay) Schedule - Rotates - 7am - 2:30pm & 10am - 6pm - Every other weekend. Responsibilities: - Provide nutritional care to patients by assisting in menu selection
- Providing patient meal delivery and patient set-up with direct patient contact.
- Receive and process phone orders.
- Identifying patients who have not ordered meals with the assistance of the tray tracking system.
- Make meal rounds and collect survey information.
- Attends work and shows for scheduled shift on time with satisfactory regularity.
- Other duties may be assigned and can differ among accounts, depending on business necessities and client requirements.
Requirements:
- Must have customerservice experience.
- Must be familiar with EXCEL
- Must be able to pass a background check and drug screen.
Apply today! RESUME REQUIRED
Kyleigh, AWG ************
$15-16 hourly 60d+ ago
Customer Service and Direct Sales Associate - PAID TRAINING
Eminence Marketing Group
Customer service advisor job in Longview, TX
We provide a positive work environment in which to develop both professionally. We provide opportunity for advancement based upon an outgoing training program coupled with a strong work ethic. We represent our clients with professionalism, honesty, and integrity to ensure that we bring them quality, long lasting customers. Lastly, our goal is to MAKE THE DAY with everyone we come across, co-workers, customers and clients.
Job Description
If you have great people skills and enjoy working with the public, we want to meet you!
Eminence Marketing Group, Inc. is seeking a full-time Junior CustomerService and Direct Sales Associate who is career minded and posses unmatched people skills. This is an entry level opening NOT in a call center environment. As a result of clients placing a high value on the more personalized approach and excellent customerservice delivered by the customerservice team, there is a new opening for the expansion of the telecommunications, technology and renewable energy campaign.
Servicing technology, telecom and energy giants with a smile and a handshake is why the customerservice division has enjoyed unprecedented growth this year. Campaigns are focused on developing and executing unique, and personable advertising strategies designed to generate new customers for clients.
The Goals Are Simple
:
every consumer must benefit from the promotions, every client must benefit from the services provided and every representative must benefit from the training and team spirit of the company!
The Challenge
:
We are continuously expanding the client base as well as the number of territories covered on a National scale. These growing retail marketing campaigns are in need of customerservice professionals that can work on site at the promotional events providing direct customer and client support through promotional techniques.
Qualifications
The Entry Level CustomerService and Direct Sales Associate works in an environment that is centered on being a part of a team and being included in a family atmosphere. By bringing together diverse individuals who have an array of expertise, skills and potential, it helps senior management to create progressive promotional event solutions for clients. Eminence Marketing Group, Inc. is looking for key individuals to provide customerservice and promotional knowledge to the existing and future client base.
Join a company that invests in its employees and truly wants YOU to succeed!
Benefits of the Junior CustomerService Associate Position:
Comprehensive Paid Training by a National Manager
Travel Opportunities
Opportunity For Community and Charity Involvement
Flexible Scheduling
Numerous Advancement Opportunities
Junior CustomerService and Direct Sales Associate Qualifications:
Experience in customerservice and associated fields
Ability to adapt to a variety of people
Winning attitude and dedication to ensuring customer satisfaction
Positive attitude and ability to work well within a team environment
Background in Retail or Restaurant
Leadership skills
Additional Information
All your information will be kept confidential according to EEO guidelines.
$23k-31k yearly est. 1d ago
Licensed Insurance Customer Service Representative
The Melissa Workman Agency
Customer service advisor job in Tyler, TX
Job Description
Welcome to The Melissa Workman Agency, where we believe in building lasting relationships and providing exceptional service to our Flint, Texas community. We're not just an insurance agency; we're a team dedicated to helping our clients feel secure and well-cared for. If you have a heart for service and a passion for making a real difference in people's lives, we invite you to join us as our next Licensed Insurance CustomerService Representative. In this role, you'll be the friendly voice and guiding hand for our policyholders, helping them navigate their insurance needs with confidence. You'll play a crucial part in ensuring our clients feel heard, understood, and valued every step of the way. We foster a supportive and positive work environment right here in Flint, where your contributions are recognized and appreciated. Come be a part of a team that's committed to excellence and truly cares about its clients.
Benefits
Annual Base Salary Based on Experience
Paid Time Off (PTO)
Hands on Training
Mon-Fri Schedule
Career Growth Opportunities
Retirement Plan
Evenings Off
Weekends Off
Work-Life Balance
401k
Responsibilities
Serve as the primary point of contact for policyholders seeking assistance with their insurance policies.
Address inquiries regarding policy coverage, billing, and claims in a clear and friendly manner.
Process policy changes, renewals, and endorsements accurately and efficiently.
Assist clients in understanding their policy details and making informed decisions.
Collaborate with the sales team to ensure a seamless client experience.
Maintain detailed and accurate records of all client interactions and transactions.
Proactively identify opportunities to enhance client satisfaction and retention.
Requirements
Valid Texas Property & Casualty Insurance License (will train)
Proven customerservice experience, preferably within the insurance industry.
Excellent communication abilities, both written and verbal.
Strong problem-solving skills and attention to detail.
Proficiency in using customer relationship management (CRM) software.
Ability to manage multiple tasks and prioritize effectively.
A positive and empathetic approach to client interactions.
$26k-33k yearly est. 4d ago
Customer Service Rep / Pizza Maker Store (06963)
Domino's Franchise
Customer service advisor job in Tyler, TX
Domino's Team BAM! is looking for
friendly & motivated
people to join our team at our Domino's!
Job Description
Responsibilities:
Greeting customers and taking orders with a smile!
Operating the cash register and collecting payment from customers.
Making consistent products within Domino's Pizza guidelines.
Maintaining a clean and organized work environment
Maintain a professional appearance
Qualifications
Qualifications:
Minimum 16 years old
Reliable transportation to and from work
Comfortable engaging with customers over the phone and face-to-face
Additional Information
Pay & Benefits:
Flexible schedule (Work as few as 4 hrs per week)
Medical & Dental Insurance
401K
Employee Discount
Advancement opportunities
$26k-33k yearly est. 15d ago
SALES REPRESENTATIVE / CUSTOMER SERVICE
RNR Tire Express and Custom Wheels-Longview
Customer service advisor job in Longview, TX
Job Description
Are you a highly motivated, self-starter person with natural enthusiasm, people skills and problem solving skills? is perfect for you. RNR is driven with a family culture and environment. We work with a passion and have tons of fun in the process.
As a Sales Representative you'll be responsible for dealing with customers, answering queries, selling goods, handling payments and making sure that our products are attractively displayed. The Sales Representative will also be expected to create sales goals and forecast future sales projections while continually looking for ways to increase sales and improve efficiency and customerservice, as well as monitoring competitors and training staff.
The CustomerService / Sales Representative is a full time opportunity and offers great pay, benefits as well as great growth potential.
Prior experience as customerservice, account executive, sales rep, account manager, sales manager, account representative is very helpful to the success at this opportunity.
Requirements/Responsibilities
CustomerService / Sales Representative Requirements / Responsibilities
* Making sure that your store meets sales targets / goals
* Running promotions
* Managing stock levels
* Reviewing all Sales Rental Orders for compliance and approval
* Analyzing sales figures
* Create goals and sales strategies
* Contacting all prospects daily from prior interests with RNR
* Forecasting future sales
* Dealing with customerservice opportunities
* Fluency in English is a must, fluency in Spanish is highly desirable.
The CustomerService / Sales Representative is a full time opportunity and offers great pay, benefits as well as great growth potential.
Prior experience as customerservice, account executive, sales rep, account manager, sales manager, account representative is very helpful to the success at this opportunity.
Special Instructions
Please do not send any emails, resumes, or call.
We are making it really easy to apply for this position.
Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team.
ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.
$31k-45k yearly est. 6d ago
Customer Service Representative - State Farm Agent Team Member
Monica Cook-State Farm Agent
Customer service advisor job in Mineola, TX
Job DescriptionBenefits:
Opportunity for advancement
Paid time off
Training & development
State Farm Insurance Agent located in Mineola, Texas is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Monica Cook, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance.
Responsibilities
Establish customer relationships and follow up with customers, as needed.
Provide prompt, accurate, and friendly customerservice. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Maintain a strong work ethic with a total commitment to success each and every day.
As an Agent Team Member, you will receive...
Hourly pay
Paid time off (vacation and personal/sick days)
Valuable experience
Growth potential/Opportunity for advancement within my agency
Requirements
Excellent communication skills - written, verbal and listening
People-oriented
Organizational skills
Self-motivated
Detail oriented
Proactive in problem solving
Dedicated to customerservice
Experience in a variety of computer applications, particularly Windows
Pride in getting work done accurately and timely
Ability to work in a team environment
Ability to multi-task
Ability to effectively relate to a customer
Property and Casualty license (must be able to obtain)
Life and Health license (must be able to obtain)
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. By accepting this position, you are not guaranteed an agency position with State Farm Insurance Companies. As an agent team member, you will still need to go through the regular State Farm agent selection process when you are ready to pursue an agency opportunity. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
$26k-34k yearly est. 11d ago
Recreation Reservation Specialist
City of Longview, Tx 4.0
Customer service advisor job in Longview, TX
Manages and coordinates all reservations and scheduling related to the City's recreation facilities, athletic fields, pavilions, parks and special events; provides clerical and administrative support to the department; ensures the accurate processing of facility reservations; assists the public with program and rental inquiries; helps maintain efficient and organized facility operations; and performs other related duties as required.
Examples of Duties
* Coordinates and processes reservations for recreation centers, athletic fields, pavilions, parks and special event spaces.
* Maintains and updates facility reservation calendars and databases to ensure scheduling accuracy and prevent conflicts.
* Prepares and issues permits, contracts, invoices and other related reservation documentation.
* Responds to public inquiries regarding facility availability, rental policies, recreation programs and event scheduling.
* Provides exceptional customerservice to residents, organizations and event planners.
* Assists in addressing and resolving customer concerns, scheduling conflicts or complaints.
* Performs clerical tasks such as data entry, filing, recordkeeping, answering the phones and report generation related to facility reservations and departmental operations.
* Compiles and reconciles reservation revenues; prepares daily deposits and monitors income reports.
* Coordinates billing, invoicing, and payment tracking for facility rentals and special events.
* Assists in planning, organizing and implementing special events and recreation activities hosted by the City.
* Coordinates with maintenance and recreation staff to ensure facilities are properly prepared and equipped for scheduled activities, tournaments or events.
* Monitors facility conditions and reports maintenance or custodial needs to appropriate staff.
* Assists in ensuring recreation facilities, parks and equipment are safe, clean and ready for public use.
* May perform light custodial or setup tasks such as arranging tables, chairs or sports equipment, as needed for events.
* Coordinates the purchase of office and program supplies; monitors and maintains inventory levels for reservation operations.
* Provides support in training or coordinating the work of part-time or seasonal staff assisting with facility operations and events.
* Attends departmental meetings and training as required.
* Performs other related duties as assigned or required.
Minimum Requirements
Education and Experience:
High School Diploma or equivalent, and two years' experience in office administration, customerservice or facility scheduling is required OR an equivalent combination of education and experience. Associate's degree in recreation administration, business or a related field is preferred.
Required Licenses or Certifications:
* First Aid/CPR and National Incident Management System (NIMS) ISC Certifications are required within one year of employment.
* Must possess a valid Texas Driver's License.
Physical Demands/Work Environment
* Work is performed in and around municipal recreation facilities.
* Subject to sitting, standing, walking, bending, reaching, kneeling, crouching, crawling, climbing ladders, and lifting of objects up to 50 pounds.
* Exposure to variable weather conditions, water, machinery with moving parts, hazardous chemicals, and infectious diseases, blood borne pathogens, bodily fluids, and potentially irate members of the public is involved.
All full-time employees receive: 15 vacation days 11 paid holidays 15 sick days Retirement Plan (Texas Municipal Retirement System) with a two to one match Paid Health/Dental/Life Insurance Cafeteria Plan Emergency Leave Longevity Pay Free employee health clinic Tuition reimbursement
Employer City of Longview
Address 302 W Cotton St.
Longview, Texas, 75601
Phone ************
Website *********************************
$30k-37k yearly est. 43d ago
Customer Service Representative (CSR) - HVAC Services
East Texas Refrigeration 3.4
Customer service advisor job in Tyler, TX
Job DescriptionDescription:
CustomerService Representative (CSR) - HVAC Services
Company: East Texas Refrigeration (ETR) Schedule: Monday-Friday, 8:00 AM-5:00 PM
Extended hours and occasional Saturdays during peak seasons
About the Role
East Texas Refrigeration (ETR) is looking for a friendly, organized, and customer-focused CustomerService Representative to join our team. You'll be the first voice our customers hear and the person who helps keep our service operations running smoothly.
If you enjoy helping people, staying organized, and working in a fast-paced environment, this is the role for you. You'll work closely with our Service Manager, Dispatcher, and Technicians to schedule service calls, assist customers, and ensure an exceptional experience from first contact to final invoice.
Why Join ETR?
$15-$20 per hour, based on experience
Weekly direct deposit
Full benefits package: medical, dental, vision, life insurance
Short- & long-term disability
401(k) with company match (4% match when you contribute 6%)
Up to 20 days PTO plus paid holidays
Stable company with 45+ years in business
Supportive, team-first culture - you're not just a number here
What You'll Be Doing
Answering incoming calls and emails with professionalism and a helpful attitude
Scheduling service calls and appointments efficiently
Coordinating with dispatch and the ESA Coordinator to track technician availability
Greeting and assisting customers who visit the office
Entering and maintaining accurate customer and service records in company software
Following up with customers to confirm satisfaction and resolve any concerns
Processing payments and handling billing questions
Preparing and sending invoices and customer communications
Handling customer issues calmly and professionally, escalating when needed
Collaborating with technicians and management to support daily operations
Maintaining a clean, organized front office
Performing other duties as assigned by the Service Manager or General Manager
What We're Looking For
High school diploma or equivalent required
Customerservice experience required (HVAC, trades, construction, or service industry preferred)
Experience with Service Titan or other field service management software is a required
Strong phone etiquette and clear written communication skills
Ability to multitask and prioritize in a fast-paced environment
Comfortable using computers, CRM systems, and Microsoft Office
Willingness and ability to learn HVAC/service management software
Highly organized with strong attention to detail
Positive attitude and a genuine desire to help customers
Flexibility to work extended hours or Saturdays during peak seasons
About East Texas Refrigeration (ETR)
Since 1980, East Texas Refrigeration (ETR) has proudly served Tyler and surrounding communities. We provide residential and commercial HVAC and refrigeration services to homeowners, property managers, restaurants, retail businesses, banks, gyms, and more. Our reputation is built on quality workmanship, dependable service, and people who care.
#ETRT123
Requirements:
$15-20 hourly 7d ago
Customer Service Technician
Brightspeed
Customer service advisor job in Palestine, TX
At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South.
Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience.
Be a part of the team that will make this vision a reality….designing and building a world class fiber network and creating a customer experience second to none.
Check us out on the web!
Job Description
Brightspeed is looking for a CustomerService Technician to join our team! As a CustomerService Technician, you will be performing installation, maintenance and troubleshooting of high-speed internet, video and voice networks including associated wiring and equipment. You will also be maintaining and repairing outside plant facilities within assigned geographic service areas. In this important role you may be required to work varying shifts that include mandatory overtime, weekends, and holidays.
As a CustomerService Technician your responsibilities will include:
Installing, maintaining, and troubleshooting of high-speed internet, video and voice networks including associated wiring and equipment
Performing maintenance and repair on outside plant facilities
Climbing poles, using a shovel and pick to dig up and bury cable, working in utility access holes or controlled environmental vaults (CEV), and locating buried telephone cables
Observing all safety rules and regulations
Assisting other technical personnel in the performance of their duties when requested
Actively supporting sales and marketing related activities
Directing customer facing work and sales referrals
Qualifications
WHAT IT TAKES TO CATCH OUR EYE:
High School diploma or equivalent experience
Ability to distinguish colors on facilities
Ability to handle 28 foot extension ladders (up to 75 lbs. routine work) and utility access hole covers (up to 150 lbs.)
Ability to successfully complete service tech boot camp training, POTS/DSL installation/repair, cable splicing/maintenance, basic transmissions, air pressure, and HSI installations (self and full)
Basic computer skills including MS Office applications
Ability to work in confined spaces (e.g. attics, crawl spaces, utility holes)
Ability to work aloft (e.g. ladder)
Ability to work outside in all weather conditions and at various hours of the day/night
A valid driver's license and satisfactory driving record
Positive and professional appearance and demeanor when communicating the company's products and services to our customers
Accountability/dependability (on time and on load when scheduled and serve on call as needed)
Teamwork (technical expertise developed to complete work efficiently to achieve work group key service measures)
Active Listening (ability to take input from customers, APS and co-workers to problem solve and improve skills)
Ability to ask relevant questions to ensure problems are resolved quickly or to clarify information or directions
Active Learning (curious seeker of added information and actively works to improve skills and knowledge)
BONUS POINTS FOR:
Prior experience as a customer facing telecom operations technician
Basic electricity training/certification or documented equivalent work experience
ADSL installation/repair experience (self/full installs)
A+/Net + Certified Required Soft Skills
This position is part of a bargaining unit and represented by a union. Depending upon the applicable collective bargaining agreement under which you may be hired, you may be: (a) required to join the union and pay union dues as a condition of employment; or, (b) required to pay union dues, but not join the union as a condition of employment; or (c) free to choose whether to join the union, but if you do join the union you would be obligated to pay union dues
#LI-GF1
Additional Information
WHY JOIN US?
We aspire to contemporary ways of working.
Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC. We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be.
We offer competitive compensation and comprehensive benefits.
Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits.
Inclusion and belonging are at the center of our grounding belief in Being Real.
When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve.
Brightspeed is an Equal Opportunity Employer that is committed to inclusion of all qualified individuals, including individuals with a disability/veterans. If you require reasonable accommodation to complete a job application or to otherwise participate in the hiring process, please contact [email protected] to initiate the accommodations process.
For all applicants, please take a moment to review our Privacy Notices:
Brightspeed's Privacy Notice for California Residents
Brightspeed's Privacy Notice
$28k-41k yearly est. 7d ago
Customer Service and Direct Sales Associate - PAID TRAINING
Eminence Marketing Group
Customer service advisor job in Longview, TX
We provide a positive work environment in which to develop both professionally. We provide opportunity for advancement based upon an outgoing training program coupled with a strong work ethic.
We represent our clients with professionalism, honesty, and integrity to ensure that we bring them quality, long lasting customers. Lastly, our goal is to MAKE THE DAY with everyone we come across, co-workers, customers and clients.
Job Description
If you have great people skills and enjoy working with the public, we want to meet you!
Eminence Marketing Group, Inc. is seeking a full-time Junior CustomerService and Direct Sales Associate who is career minded and posses unmatched people skills. This is an entry level opening NOT in a call center environment. As a result of clients placing a high value on the more personalized approach and excellent customerservice delivered by the customerservice team, there is a new opening for the expansion of the telecommunications, technology and renewable energy campaign.
Servicing technology, telecom and energy giants with a smile and a handshake is why the customerservice division has enjoyed unprecedented growth this year. Campaigns are focused on developing and executing unique, and personable advertising strategies designed to generate new customers for clients.
The Goals Are Simple:
every consumer must benefit from the promotions, every client must benefit from the services provided and every representative must benefit from the training and team spirit of the company!
The Challenge:
We are continuously expanding the client base as well as the number of territories covered on a National scale. These growing retail marketing campaigns are in need of customerservice professionals that can work on site at the promotional events providing direct customer and client support through promotional techniques.
Qualifications
The Entry Level CustomerService and Direct Sales Associate works in an environment that is centered on being a part of a team and being included in a family atmosphere. By bringing together diverse individuals who have an array of expertise, skills and potential, it helps senior management to create progressive promotional event solutions for clients. Eminence Marketing Group, Inc. is looking for key individuals to provide customerservice and promotional knowledge to the existing and future client base.
Join a company that invests in its employees and truly wants YOU to succeed!
Benefits of the Junior CustomerService Associate Position:
Comprehensive Paid Training by a National Manager
Travel Opportunities
Opportunity For Community and Charity Involvement
Flexible Scheduling
Numerous Advancement Opportunities
Junior CustomerService and Direct Sales Associate Qualifications:
Experience in customerservice and associated fields
Ability to adapt to a variety of people
Winning attitude and dedication to ensuring customer satisfaction
Positive attitude and ability to work well within a team environment
Background in Retail or Restaurant
Leadership skills
Additional Information
All your information will be kept confidential according to EEO guidelines.
$23k-31k yearly est. 60d+ ago
Customer Service Rep (08239) - 3913 W Oak St, Palestine, TX 75801, USA
Domino's Franchise
Customer service advisor job in Palestine, TX
At Domino's, we are driven by our Vision and Guiding Principles. They are the road map we follow in making our decisions as individuals and as a company. Team TA-DAH! Mission To embrace our communities by promoting togetherness through integrity, quality product and superior service.
Team TA-DAH! Vision
To be the #1 QSR in our markets and the defined leader for community involvement.
Guiding Principles
• Putting people first.
• Demanding integrity.
• Striving to make every customer a loyal customer.
• Delivering with smart hustle and positive energy.
• Winning by improving results every day
Job Description
CustomerService Representative
It's more fun with us!
No one likes being bored at work, which is why a Domino's job is all about having fun! That's how we roll. We live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you.
It all starts with you
Domino's Pizza loves Domino's people. Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. In other words, we want you to be yourself, and as a Domino's CustomerService Rep that's exactly what you can be. Our Team Members know their stuff and know how to have a good time. Each store has its own personality, and we reward outstanding pizza making or up selling.
Drive your own career
Being a Domino's CustomerService Rep isn't your average pizza gig. And the way Domino's works, it could be just the beginning. Many of our team members began their careers as CSRs and today are successful Domino's franchise owners. From customerservice to management, general manager to franchisee, our stores offer a world of opportunity.
You'll find our CustomerService Representative jobs offer you more. From the first slice of pizza to the last customer you serve, we know how important it is to provide the best training and support. Our people are the reason we're successful today, and why we'll continue to be successful in the future. So it makes sense for us to help you become your very best. We don't drop you in the deep end. Your Domino's Manager or teammate will show you the ropes in-store, so you can hit the ground running without any worries.
Domino's CSR Responsibilities Include: :
· Demonstrating a friendly, positive attitude and great customerservice skills
· Taking orders over the phone and in person
· Dealing with customer concerns
· Cash handling
· Upselling
· Making Domino's high quality pizzas
· Food and portion control
· Hygiene and food safety
· Food preparation
· General cleaning duties
Those are the basics, but here's what else you can expect:
General Job Duties
· Operate all equipment
· Stock ingredients from delivery area to storage, work area, walk-in cooler
· Prepare product
· Receive and process telephone orders
· Take inventory and complete associated paperwork
· Clean equipment and facility approximately daily
Communication Skills
· Ability to comprehend and give correct written instructions
· Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person
Essential Functions/Skills
· Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator)
· Must be able to make correct monetary change
· Verbal, writing, and telephone skills to take and process orders
· Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed
· Ability to enter orders using a computer keyboard or touch screen
Work Conditions
· Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks
· In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas
· Sudden changes in temperature in work area and while outside
· Fumes from food odors
· Exposure to cornmeal dust
· Cramped quarters including walk-in cooler
· Hot surfaces/tools from oven up to 500 degrees or higher
· Sharp edges and moving mechanical parts
Sensing
· Talking and hearing on telephone
· Near and mid-range vision for most in-store tasks
Additional Information
· Depth perception
· Ability to differentiate between hot and cold surfaces
Temperaments
· The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions
Physical Requirements including, but not limited to the following:
Standing
· Most tasks are performed from a standing position
Walking
· For short distances for short durations
Lifting
· Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck
· Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'
· Cases are usually lifted from floor and stacked onto shelves up to 72high
Carrying
· Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves
· Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store
· Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray
Pushing
· To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24- 30 and requires a force of up to 7.5 pounds to push
· Trays may also be pulled
Climbing
· Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance
Stooping/Bending
· Forward bending at the waist is necessary at the pizza assembly station
· Toe room is present, but workers are unable to flex their knees while standing at this station
· Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day
· Forward bending is also present at the front counter and when stocking ingredients
Crouching/Squatting
· Performed occasionally to stock shelves and to clean low areas
Reaching
· Reaching is performed continuously; up, down and forward
Hand Tasks
· Eye-hand coordination is essential; use of hands is continuous during the day
· Frequently activities require use of one or both hands
· Shaping pizza dough requires frequent and forceful use of forearms and wrists
$25k-33k yearly est. 3d ago
Customer Service Representative - Late Shift
Iclasspro Inc.
Customer service advisor job in Longview, TX
Job DescriptionDescription:
Join the Team Behind the World's Leading Class Management Software!
Who We Are
At iClassPro, we're more than just a software company - we're on a mission to help gym, swim, dance, and cheer businesses spend less time managing and more time doing what they love: coaching, teaching, and building strong communities.
Our class management platform powers thousands of youth activity centers worldwide, helping them run more efficiently, grow their revenue, and achieve long-term success. We're proud to have earned a spot on the Inc. 5000 list of fastest-growing private companies for three years running: 2023, 2024, and 2025!
What Drives Us
Our Core Values aren't just words on a wall - they guide everything we do and who we hire:
Commitment to Excellence
Commitment to CustomerService
Solutions-Focused Thinking
Teamwork and Collaboration
Taking Ownership
What You Will Do
Respond to customer inquiries via phone, email, and live chat in a friendly and timely manner
Troubleshoot issues and guiding customers through product features and solutions
Resolve concerns efficiently while ensuring customer satisfaction
Collaborate with internal teams to tackle more complex support cases
Accurately document customer interactions and maintaining detailed records
Work a consistent late shift of Sunday - Thursday from 3:00pm to Midnight
What You Bring
A genuine passion for delivering outstanding customerservice
2+ years of experience in a customer support role
Excellent verbal and written communication skills
Strong problem-solving abilities, especially in technical situations
Ability to stay calm, empathetic, and professional under pressure
Great attention to detail and solid organizational skills
Experience using CRM or help desk platforms (a plus)
What We Bring
We believe in taking care of our people.
Generous PTO because work-life balance matters
Comprehensive health benefits including medical, dental, vision, and more!
401(k) contribution to help you plan for your future
Fun company events that connect our team
Career growth opportunities in a thriving, purpose-driven company
We want to set you up for success from Day One. That's why we use the Culture Index Survey - a quick tool that helps align your natural strengths with our roles and teams.All applicants will need to take the Culture Index Survey during the application process. Want to be proactive? Visit Culture Index once you have submitted the application.
iClassPro is an Equal Opportunity Employer.
Applicants must be authorized to work for any employer in the U.S. We will not participate in STEM OPT programs, nor sponsor or take over sponsorship of an employment visa for this position.
E-Verify is used to verify authorization to work in the U.S.
Requirements:
$26k-33k yearly est. 3d ago
Customer Service Rep
Atwork 3.8
Customer service advisor job in Jacksonville, TX
We are looking to add a customerservice rep to our food service department. Pay - $15-$16 (weekly pay) Schedule - Rotates - 7am - 2:30pm & 10am - 6pm - Every other weekend. Responsibilities: - Provide nutritional care to patients by assisting in menu selection
- Providing patient meal delivery and patient set-up with direct patient contact.
- Receive and process phone orders.
- Identifying patients who have not ordered meals with the assistance of the tray tracking system.
- Make meal rounds and collect survey information.
- Attends work and shows for scheduled shift on time with satisfactory regularity.
- Other duties may be assigned and can differ among accounts, depending on business necessities and client requirements.
Requirements:
- Must have customerservice experience.
- Must be familiar with EXCEL
- Must be able to pass a background check and drug screen.
Apply today! RESUME REQUIRED
Kyleigh, AWG ************
$15-16 hourly 59d ago
Customer Service Technician
Brightspeed LLC
Customer service advisor job in Palestine, TX
At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South. Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience.
Be a part of the team that will make this vision a reality….designing and building a world class fiber network and creating a customer experience second to none.
Check us out on the web!
Job Description
Brightspeed is looking for a CustomerService Technician to join our team! As a CustomerService Technician, you will be performing installation, maintenance and troubleshooting of high-speed internet, video and voice networks including associated wiring and equipment. You will also be maintaining and repairing outside plant facilities within assigned geographic service areas. In this important role you may be required to work varying shifts that include mandatory overtime, weekends, and holidays.
As a CustomerService Technician your responsibilities will include:
* Installing, maintaining, and troubleshooting of high-speed internet, video and voice networks including associated wiring and equipment
* Performing maintenance and repair on outside plant facilities
* Climbing poles, using a shovel and pick to dig up and bury cable, working in utility access holes or controlled environmental vaults (CEV), and locating buried telephone cables
* Observing all safety rules and regulations
* Assisting other technical personnel in the performance of their duties when requested
* Actively supporting sales and marketing related activities
* Directing customer facing work and sales referrals
Qualifications
WHAT IT TAKES TO CATCH OUR EYE:
* High School diploma or equivalent experience
* Ability to distinguish colors on facilities
* Ability to handle 28 foot extension ladders (up to 75 lbs. routine work) and utility access hole covers (up to 150 lbs.)
* Ability to successfully complete service tech boot camp training, POTS/DSL installation/repair, cable splicing/maintenance, basic transmissions, air pressure, and HSI installations (self and full)
* Basic computer skills including MS Office applications
* Ability to work in confined spaces (e.g. attics, crawl spaces, utility holes)
* Ability to work aloft (e.g. ladder)
* Ability to work outside in all weather conditions and at various hours of the day/night
* A valid driver's license and satisfactory driving record
* Positive and professional appearance and demeanor when communicating the company's products and services to our customers
* Accountability/dependability (on time and on load when scheduled and serve on call as needed)
* Teamwork (technical expertise developed to complete work efficiently to achieve work group key service measures)
* Active Listening (ability to take input from customers, APS and co-workers to problem solve and improve skills)
* Ability to ask relevant questions to ensure problems are resolved quickly or to clarify information or directions
* Active Learning (curious seeker of added information and actively works to improve skills and knowledge)
BONUS POINTS FOR:
* Prior experience as a customer facing telecom operations technician
* Basic electricity training/certification or documented equivalent work experience
* ADSL installation/repair experience (self/full installs)
* A+/Net + Certified Required Soft Skills
This position is part of a bargaining unit and represented by a union. Depending upon the applicable collective bargaining agreement under which you may be hired, you may be: (a) required to join the union and pay union dues as a condition of employment; or, (b) required to pay union dues, but not join the union as a condition of employment; or (c) free to choose whether to join the union, but if you do join the union you would be obligated to pay union dues
#LI-GF1
Additional Information
WHY JOIN US?
We aspire to contemporary ways of working.
Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC. We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be.
We offer competitive compensation and comprehensive benefits.
Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits.
Inclusion and belonging are at the center of our grounding belief in Being Real.
When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve.
Brightspeed is an Equal Opportunity Employer that is committed to inclusion of all qualified individuals, including individuals with a disability/veterans. If you require reasonable accommodation to complete a job application or to otherwise participate in the hiring process, please contact taaccommodationrequests@brightspeed.com to initiate the accommodations process.
For all applicants, please take a moment to review our Privacy Notices:
* Brightspeed's Privacy Notice for California Residents
* Brightspeed's Privacy Notice
How much does a customer service advisor earn in Tyler, TX?
The average customer service advisor in Tyler, TX earns between $24,000 and $39,000 annually. This compares to the national average customer service advisor range of $26,000 to $39,000.
Average customer service advisor salary in Tyler, TX