Customer Service Specialist
Customer service advisor job in Jasper, IN
Job Title: Customer Service Specialist As a Customer Service Specialist, you will be the first friendly person that greets clients and assists them with their banking needs. This role offers a great insight into the world of banking, insurance, and wealth management to build a foundation for a career in financial services.
What You'll Do:
* Day in the Life - Every day you will work face-to-face with clients in the branch location, manage a cash drawer, assist clients and team members, uncover needs, and educate clients on German American products and services. You will help clients by verifying account information and performing loan and deposit transactions, as well as guide them when they are not sure where to go next by engaging in friendly, meaningful conversations.
* What it Takes - To thrive in this role you must maintain confidentiality, listen closely to understand, and identify opportunities to better serve the customer, which will both build and strengthen long-lasting relationships. We will teach you everything else.
Bonus Points:
* Bilingual/Multilingual
* Customer Service experience
* Cash-handling experience
What we can offer you:
* Medical, dental, vision, STD, LTD, Life insurance, etc.
* 17 days paid time off, 11 paid holidays and bereavement leave
* Education assistance program
* Paid parental bonding leave
* Wellness benefits
* Life event coverage
* Service awards
* Financial benefits including 401(k) match, stock purchase plan, loan discounts and more
* National and local discounts on everything from computers and vacations to phones and retail shopping
* Free checking account, checks and discounted bank services
This position will be located at:
Main Street, Jasper
711 Main St
Jasper, Indiana, 47546
United States
This position will travel to:
Jasper Crossing - 760 West 2nd Street, Jasper, IN 47546
Jasper North - 3585 Newton St, Jasper, IN 47546
Dubois - 4541 North 4th Street, Dubois, IN 47527
Ferdinand - 1020 Main St., Ferdinand, IN 47532
Holland - 405 North Meridian Street, Holland, IN 47541
Huntingburg - 309 East 13th Street, Huntingburg, IN 47542
Ireland - 5138 Indiana 56, Jasper, IN 47546
About Us:
German American Bancorp and its family of financial services companies employ talented, compassionate people throughout the organization, truly making German American special. Delivering genuine, customized, personal service with a focus on truly serving customers and communities well, our employees bring the Shield of Excellence commitment to life with each and every interaction.
Customer Service Representative (Part-Time)
Customer service advisor job in Evansville, IN
Customer Service Representatives are responsible for assisting Dayton Freight customers with a variety of inquires including freight pickup requests, rate quotes or freight charges, hot shipments, shipment tracing and appointments or special requests.
Responsibilities
* Assist the Service Center Manager
* Take and deliver messages for the Service Center Manager and Account Managers
* Provide assistance to Drivers
* Prepare bills of lading and delivery receipts
* Maintain excellent communication with external and internal customers as well as interline companies
May be asked to assist with:
* Payroll
* Data entry
* Freight reports
* Driver collect reports
* Billing and filling
Qualifications
* Skillful in Microsoft Office Programs
* Excellent keyboarding skills
* Has worked in a fast paced environment and has excellent attention to detail
* Experience with handling a high volume of phone calls
* Exceptional communication and customer service skills
Benefits
* Stable and growing organization
* Competitive weekly pay
* Quick advancement
* Customized training program
* Professional, positive and people-centered work environment
* Modern facilities
Auto-ApplyCustomer Service Associate (Store #304)
Customer service advisor job in Linton, IN
Job Description
Job Title: Customer Service Associate (CSA)
FLSA Status: Non-exempt
Receives cash from customers or team members in payment for goods or services by performing the following duties.
Essential Duties And Responsibilities included the following (other duties may be assigned):
Inspect all outside areas to include: the building, storage buildings, restrooms, dumpster area, lawn, driveway, approaches, fixtures and lighting to insure cleanliness, accessibility, operability and safety.
Inspect all inside areas to include: the office, counter, sales floor, coolers, equipment, merchandise, back room, restrooms to insure cleanliness, accessibility, operability and safety.
Read, understand, and adhere to all guidelines currently contained in the Kocolene policy manual and future updates to the Kocolene policy manual.
Read, understand, and adhere to all guidelines currently contained in the Kocolene training manual and future updates to the Kocolene training manual.
Makes change and issues receipts or tickets to customers.
Records amounts received and prepares reports of transactions.
Work another team member's shift if they fail to come to work or until a replacement is found.
Reads and records totals shown on cash register tape and verifies against cash on hand.
Quotes price and describes features of items for which money is received.
Gives cash refunds or issues credit to customers for returned merchandise.
Clock in when arriving for work, clock out when starting breaks, clock back in when returning from a break, and clock out when leaving for the day.
Prepare new register drawer with the proper change fund.
Understand money handling procedures outlined in the training manual.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Language Skills
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or team members of organization.
Mathematical Skills
Ability to calculate figures and amounts such as discounts, proportions, and percentages. Count and verify change funds. Count and verify cigarette inventory. Ability to verify the count and price of any vendor delivered merchandise.
Reasoning Ability
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
Physical Demands
The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the team member is regularly required to stand up to eight hours; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and to talk or hear. The team member frequently is required to walk. The team member must have the ability to move quickly (within 20 seconds) to the fire extinguishers. The team member is occasionally required to sit. The team member must frequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and distance vision.
Work Environment
The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the team member is occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate. The activity level is often fast paced. Customer and team member relations can often be perceived as negative issues.
Customer Service/Service Advisor
Customer service advisor job in Haubstadt, IN
The Service Advisor is responsible for communicating with customers about their vehicle repair needs and relaying information to the Service Technicians. Their duties include greeting customers and helping them determine repairs and relevant costs, maintaining up-to-date knowledge about Boss Shops range of services and contacting customers to update them about their vehicle's repair status.
Bosselman has many benefits to offer you that you will not find anywhere else like:
Paid vacation
401K and matching contributions
Health, dental and vision insurance
Short and long term disability insurance
Life insurance
A clearly defined path for growth
On-demand pay with PayActiv (access to earned but not yet paid wages)
And much more!
Bosselman offers on-demand pay (access to earned but not yet paid wages) through:
Responsibilities
Greets customers promptly and provides friendly competent customer service.
Coordinates the service center's scheduling and workflow.
Service writes for the location including but not limited to, creating estimates and work orders, finalizing payments, following all cash handling policies, and parts order and collecting for all jobs.
Answers customer questions about service outcomes and consults with the Technicians as needed.
Understands marketing and sales strategies to finalize all transactions.
Consults with Technicians about needed repairs and communicates those needs with the customer.
Comprehends the industry needs by increasing knowledge of products and services.
Understands the customer's need and be able to communicate those needs to the Technicians and vice versa.
Responsible for keeping all customer facing items cleaned, stocked, and up to date.
Responsible for receiving merchandise, stocking, and updating pricing for all showroom products.
Maintains a complete understanding of the Boss Shop Warranty process.
Assigns work to all technicians within the guidelines of the company.
Practices and adheres to all company safety policies and procedures to ensure a safe environment for employees and customers.
Reports for work in a timely manner when scheduled.
Additional Job Duties:
Assists with other duties as assigned.
Supervisory Responsibilities:
This job has no supervisory responsibilities.
Qualifications
Education and/or Experience (include certs or licenses needed):
Retail or guest service experience preferred.
Minimum Qualifications:
Valid Driver's license and insurable to drive.
Able to maintain working knowledge of parts inventory.
Able to complete the Service Advisor New Team Member Training within the first 90 days of employment.
Able to work on the computer system efficiently.
Ability to read, write and perform math skills.
Must possess a positive, enthusiastic attitude.
Must be flexible with the ability to adapt to change when required.
Demonstrates excellent communication skills.
Ability to work a flexible schedule to meet the needs of the business, may require weekends and evenings.
Must have reliable transportation and phone.
Must be able to communicate in English. - IF APPLICABLE
Able and willing to deliver friendly, courteous, and prompt customer service.
Able and willing to work cooperatively with other team members.
Physical Requirements: The physical demands described here are representative of those that must be met by the Service Advisor to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform essential functions, provided such accommodation does not create undue hardship for the Company.
The employee must occasionally lift and/or move up to 50 lbs., while performing the duties of this job, the employee is required to frequently stand, walk, use hands and fingers, handle or feel, reach with hands and arms, talk, and hear; occasionally sit, climb, or balance, stoop, kneel, crouch or crawl.
Auto-ApplyCustomer Service Advisor - Migrant Help
Customer service advisor job in Evansville, IN
Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer Service Advisor to join our team.
This is a United Kingdom, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered.
This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will work some weekends, which could be 1 Saturday or Sunday or on occasions the full weekend and some bank holidays.. The shifts will be a mixture of these hours and a rota will be provided in advance.
12pm - 8pm
1pm - 9pm
2pm - 10pm.
Start date: Monday 19th January 2026.
This role is perfect for someone who is passionate about providing help to those who need it most. As a Customer Service Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives.
1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary.
2. Identify and address safeguarding concerns promptly and effectively.
3. Meet customer service standards and performance goals.
4. Respond to difficult and sensitive cases with empathy, patience, and resilience.
5. Deliver information services across multiple channels (telephone, online, email, and live chat).
6. Resolve service user issues proactively, calmly, and professionally.
7. Offer guidance, tailored recommendations, and signposting to Service Users.
8. Follow established processes and adjust to evolving procedures.
9. Manage confidential information with strict adherence to data protection standards.
10. Proactively seek and address feedback to drive continuous improvement in role.
Qualifications & Experience
• Experience performing under pressure and handling demanding situations whilst staying calm and patient.
• Experience maintaining high levels of accuracy and attention to detail in all tasks.
• Experience collaborating with diverse teams to achieve common goals.
• Ability to solve complex problems and deliver solutions in a timely manner.
• Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained.
• Ability to resolve conflict, ensuring a positive outcome.
• Ability to work independently, demonstrating initiative and good decision-making skills.
• Strong written English skills to accurately input and record service user information.
Desirable
• Experience working with service users with additional needs and adapting to unique requirements.
• Awareness of mental health issues and a passion for further learning and development in this area.
Individual Competencies
• Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks.
• Ability to listen and engage with service users, understanding their needs and replying appropriately.
• Ability to show empathy towards other's experiences and emotions.
• Clear, effective and engaging communication skills with service users.
• A positive approach to fostering an encouraging environment for colleagues and service users.
• Proficient using a variety of digital software applications, and openness to learning new technologies.
• Ability to prioritise time and tasks to meet deadlines and achieve objectives.
• An open approach to embracing diverse perspectives and adapting to new ideas and ways of working.
• Ability to adapt to changing environments and needs, being flexible and resilient in situations.
• Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards.
Desirable
• Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds.
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Minimum Salary
£
25,185.00
Maximum Salary
£
25,185.00
Entry Level Customer Service Representative
Customer service advisor job in Sullivan, IN
IS LOCATED IN THE TERRE HAUTE AREA Monumental West is a marketing company that performs outsourced sales and marketing, including corporate promotions on behalf of our clients. Our main goal is to provide superb client acquisition services for our clients. What this means is, instead of our clients using their own internal marketing or sales force; they outsource to us to do it for them. Our clients provide us with their different promotions and services and we are responsible for representing them in some of the world's largest chain retailers.
Job Description
Candidates located in Terre Haute, IN area with a strong Customer Service background are wanted for Customer Service and Sales Positions!
Monumental Management Solutions is hiring for full time Entry Level Management Trainees for Customer Service.
Our sales and marketing firm is the leader in the marketing industry and in tailoring customer service & sales to their needs. Our clients want us to deliver a face to face customer service experience. We do this by taking care of the existing customer base and providing personal care with new customers.
By representing one of the largest telecommunications company in the world, it is a priority for our team to provide the best customer service, professionalism, and to build land and maintain quality customer relationship. This entry level sales and marketing job is full-time.
**We do not condone Door-to-Door, B2B, or Telemarketing Sales!**
Monumental Management Solutions offers promotions into management based on performance, not seniority. This position offers a compensation structure where pay is based upon individual performance, with a GUARANTEED hourly base pay.
Qualifications
Qualified candidates must possess excellent interpersonal communication skills and a high level of professionalism & integrity. Public speaking skills for presenting to groups are a plus.
Ideal entry level sales and marketing candidates have an uncommon combination of attributes. They are self-motivated, entrepreneurial individuals who are ready to leave behind the constraints of the traditional corporate job model and build a secure future of their own.
Bachelor's degree in business related discipline or equivalent education/experience
-OR-
1 to 2 years of Customer Service / Sales
Competitive mindset, look for a challenge
Ability to relate to a diverse sales team
Desire to grow and learn multiple business disciplines, from customer interaction to budgeting / financials, in order to develop into a well-rounded leader
Desire to grow into a management role
For additional questions regarding requirements for this entry level Customer Service, Sales & marketing position, please call **************
Additional Information
All your information will be kept confidential according to EEO guidelines.
Customer Service Rep(02668) - 527 N Section St
Customer service advisor job in Sullivan, IN
ABOUT THE JOB
You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you.
We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you.
ADVANCEMENT
Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.
DIVERSITY
Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.
SUMMARY STATEMENT
We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!
JOB REQUIREMENTS
You must be 16 years of age or older.
General Job Duties For All Store Team Members
· Operate all equipment.
· Stock ingredients from delivery area to storage, work area, walk-in cooler.
· Prepare product.
· Receive and process telephone orders.
· Take inventory and complete associated paperwork.
· Clean equipment and facility approximately daily.
Training
Orientation and training provided on the job.
Communication Skills
· Ability to comprehend and give correct written instructions.
· Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.
Essential Functions/Skills
· Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
· Must be able to make correct monetary change.
· Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
· Ability to enter orders using a computer keyboard or touch screen.
Work Conditions
EXPOSURE TO
· Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.
· In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.
· Sudden changes in temperature in work area and while outside.
· Fumes from food odors.
· Exposure to cornmeal dust.
· Cramped quarters including walk-in cooler.
· Hot surfaces/tools from oven up to 500 degrees or higher.
· Sharp edges and moving mechanical parts.
SENSING
· Talking and hearing on telephone. Near and mid-range vision for most in-store tasks.
· Depth perception.
· Ability to differentiate between hot and cold surfaces.
TEMPERAMENTS
The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.
Additional Information
PHYSICAL REQUIREMENTS, including, but not limited to the following:
Standing
Most tasks are performed from a standing position. Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 4".
Walking
For short distances for short durations
Sitting
Paperwork is normally completed in an office at a desk or table
Lifting
· Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.
· Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.
· Cases are usually lifted from floor and stacked onto shelves up to 72" high.
Carrying
· Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.
· Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.
· Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.
Pushing
· To move trays which are placed on dollies.
· A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push.
· Trays may also be pulled.
Climbing
Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.
Stooping/Bending
· Forward bending at the waist is necessary at the pizza assembly station.
· Toe room is present, but workers are unable to flex their knees while standing at this station.
· Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.
· Forward bending is also present at the front counter and when stocking ingredients.
Crouching/Squatting
Performed occasionally to stock shelves and to clean low areas.
Reaching
· Reaching is performed continuously; up, down and forward.
· Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.
· Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.
· Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.
Hand Tasks
· Eye-hand coordination is essential. Use of hands is continuous during the day.
· Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists.
· Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter.
· Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes.
· Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.
Machines, Tools, Equipment, Work Aids
Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.
Customer Service Technician
Customer service advisor job in Vincennes, IN
Aaron's Customer Service Technician
Aaron's Customer Service Technicians are recognized as the front line to our customers both for deliveries and sales. As brand ambassadors, their goal is to provide a top-notch, red carpet customer experience and increase sales execution. As a Customer Service Technician, you will be responsible for delivering, installing, and demonstrating merchandise in our customer's home, while providing outstanding customer service and increasing sales along the way!
Skills for Success
Customer Service Technicians are professional, courteous and genuinely enjoy working with people. Solid communication skills, a working knowledge of electronics, and dependability are necessary. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.
The Work
Load, secure and protect product in delivery vehicle and safely transport merchandise without damage
Verify product information and accessories to ensure it matches deliveries and returns
Ensure all merchandise is clean and in operating condition prior to delivery
Offload, install and demonstrate merchandise for our customers safely
Perform routine service calls, product exchanges and assist with merchandise returns
Confirm customer identification, collect money and obtain customer signature on lease agreements
Assist sales team with field marketing programs requested by store management
Support in maintaining the showroom floor and store's warehouse by moving and organizing merchandise
Maintain the store's warehouse in a neat and orderly manner
Safely operate delivery vehicles and follow delivery schedule set by management
Accurately document all vehicle movement on daily route sheets
Team partnership with both Sales Manager to drive revenue and to meet and exceed daily, weekly and monthly sales goals
Accept and process customer payments
Update customer information and account statuses
Answer incoming service calls
Process order forms and references
Maintain the appearance and organization of the customer transaction counter
File and maintain customer information
Assist customers on the showroom floor
Assist in the maintenance of the showroom including but not limited to cleaning, organizing, and merchandising
Conduct daily inspection of assigned delivery vehicle to ensure safety and maintenance guidelines are met
Any other reasonable duties requested by management
Requirements
Valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record)
Must meet DOT requirements to obtain certification
Ability to work schedule of hours varying from 8 am to 9 pm
Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly
Excellent interpersonal and communication skills
High energy with the ability to effectively perform all functions of the store and multitasking effectively
Proper customer service etiquette
Uphold the Aaron's brand and protect company assets
Maintain a professional appearance
Strong technical skills and/or working knowledge of products
Auto-ApplyCustomer Service - Greeter
Customer service advisor job in Olney, IL
We have multiple openings with one of our clients for a Customer Service - Greeter role. please see the below for more information: Job Title: Customer Service - Greeter Duration: 2+ months Pay Rate : $14/Hr + Bonus: $2/Hr on completion of assignment
Job Description:
• This Greeter position will demonstrate high energy, enthusiasm, be people oriented, creative, a self-starter.
• Ability to professionally and knowledgeably interact with customers. Tech-savvy, eager to quickly learn wireless device features, applications, capabilities and benefits.
• Floor Coordination (clean-up area and equipment, straighten phones, refill brochure and accessory supplies).
• Comfortable asking probing questions to determine customers' needs and expectations to ensure selection of the correct device/product and service options.
• Thrive in a fast paced, high energy retail sales environment.
• Flexible and able to work up to 10 hour shifts on your feet Must be able to lift 25 pounds (products, literature).
• Previous retail and/or wireless communications experience is a plus.
• High school diploma required; minimum age - 18
Responsibilities include:
Consistently adhere to the Code of Business Conduct Consistently deliver "Our Retail Promise " Enthusiastically greet customers and welcomes them. Act as a customer experience advocate. Model the 5 key behaviors to deliver an extraordinary experience with every customer every time Participate with store management in role plays on a regular basis to demonstrate "what right looks like " Assist with sales, service and customer experience initiatives in store Escalate to manager on duty any billing or service issue Pre qualify customers' needs and capture necessary information Set customers' expectations if wait is required; Direct customers to appropriate section of store; assist manager with customer traffic flow into and out of the store Assist sellers with transfer of contacts for customer via UME device Assist customers with demonstration of products and services when necessary Assisting with Imagine the Possibilities and all account set up times once sale is completed (email, applications, Wi-Fi, etc.) Assist sellers by checking for upgrade eligibility on store device. Identify television/cable/wired eligible customers. Provide flow of inventory from back/stock room to sales floor. Assist store management with Welcome Center. Hand customer off to sales associate when available. Perform other duties as assigned by management Required
For immediate consideration, please email us a copy of your resume!
Qualifications
Additional Information
TOP DOG Service Advisor
Customer service advisor job in Evansville, IN
Do you like to make people smile? If so, keep reading…..
We are now hiring dynamic, service-oriented individuals here at Lou Fusz Kia of Evansville. Our employees enjoy a culture of respect and integrity, and we provide a rewarding, respectful and energizing environment. It is an inclusive culture based on trust, integrity, humility and passion. Our employees are creative, anticipatory, and have a tremendous sense of urgency. We strongly believe that there is a direct correlation between the quality of our customer's experience and the supportive relationships we have with our team.
If you are fun and energetic and looking for an opportunity to grow personally as well as professionally in your career, then we are interested in talking to you. We are looking for people who are interested in helping us grow by offering our customers an experience that's second to none. We have openings currently available and look forward to hearing from you!
What We Offer
Outstanding parts inventory
Well-trained service staff
Fair Dispatch
We'll move your tools!
Great environment with air-conditioned and heated shop
Over 10,000 appointments per year and growing
We are looking for a leader to coach and mentor our first-string technicians of tomorrow.
Medical/RX/Dental/Vision
Life Insurance
401k Plan
Voluntary Benefits including short term disability/accident/critical illness/universal life/cancer and vision
Sick Leave
Vacation
Funeral Leave
Pension Plan
Uniforms
Academy Training
Athletic Scholarships
WE OFFER AN EXCELLENT BENEFITS PACKAGE INCLUDING:
Medical/RX/Dental/Vision
Life Insurance
401k Plan
Voluntary Benefits including short term disability/accident/critical illness/universal life/cancer and vision
Sick Leave
Vacation
Funeral Leave
Pension Plan
Uniforms
Academy Training
Athletic Scholarships
Responsibilities
Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service.
Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
Ensures that the daily inventory of technicians' time is consistently sold to service customers.
Distribute work between technicians efficiently
Qualifications
Organized and friendly personality
Demonstrated ability to manage others
Time management skills
Fantastic communication skills with your customers
Professional, well-groomed personal appearance.
Clean driving record
What We're About
The Lou Fusz Automotive Network has been serving the St. Louis and surrounding areas for 70 years! If you're looking for an opportunity to be appreciated and involved in your career, your search is complete. Our company is still 100% family owned and operated. We have a great history of providing excellent career opportunities for sharp, energetic people. The Lou Fusz Philosophy is based on 6 principles-Respect, Hard Work, Fun, Winning, Constant Improvement, and Teamwork. Our company has always been committed to improving our community and serving the people of the St. Louis area. Apply today and find out what working for a great company with a terrific culture is all about!
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Auto-ApplyAccount Service Representative/Loan Processor
Customer service advisor job in Vincennes, IN
Liberty FCU, a full-service credit union, is currently seeking an Account Service Representative/Loan Processor to assist with the daily retail operations of the Vincennes Office located at 1395 S Hart Street Rd, Vincennes, IN 47591. Candidates must possess exceptional service skills, professionalism, confidentiality, multi-tasking and problem solving skills. Candidates must also be available to work Saturdays on a rotating basis. The hours of operation are Monday through Thursday 8:30 a.m. - 5:00 p.m., Friday 8:30 a.m. - 6:00 p.m. and Saturday 8:30 a.m. - 1:00 p.m. If you are interested in applying for this position, please click Apply.
Duties and Responsibilities:
Serve as a primary Account Service Representative.
Meet with members to determine their banking needs and recommend appropriate accounts.
Assist members with enrolling in credit union products and services.
Maintain an active knowledge base of credit union account types, services, guidelines, policies, and procedures.
Ensure all required account documents are completed accurately.
Strive to meet cross sell goals.
Assist members with certificates, IRA and HSA accounts.
Serve as a Notary Public and Signature Guarantee for credit union transactions.
Open and close safe deposit boxes.
Maintain a working knowledge of the credit union's core processing system.
Serve as a loan processor.
Meet with members to determine their lending needs and recommend appropriate loan type.
Maintain an active knowledge base of lending products, guidelines, policies, and procedures.
Identify and recommend additional products that meets the member's needs.
Ensure all required lending documents are completed accurately.
Make follow up outbound calls to members to inquire about lending needs.
Strive to support branch lending goals.
Serve as back-up Member Service Representative (MSR).
Perform various member transactions such as deposits, withdrawals, and loan payments.
Ensure transactions are posted efficiently and correctly.
Assist in balancing branch cash machines.
Ensure cash drawer is in balance daily.
Answer member telephone inquiries.
Strive to meet MSR cross sell goals and work to support all branch goals and initiatives.
Open and close the office on a rotating basis or when necessary.
Serve as Saturday manager or any other assigned position on a rotating basis.
Assist branch office with record keeping of employee absences and training when necessary.
Develop a working knowledge of the credit union's data and word processing system.
Any other duties assigned by my supervisor or management.
Qualifications:
Must have a HS diploma or GED and be at least 18 years of age.
Must be able to work a flexible schedule and travel to other office locations when needed.
Must be able to stand for long periods of time and do some heavy lifting.
Must have 1-2 years of cash handling experience.
Banking experience is desired.
Benefits and Compensation:
Bonus and incentive opportunities
Paid Holidays
Paid Time Off (Vacation, Sick and Personal Days)
Medical, Dental and Vision Insurance
401(k) retirement program with matching funds
Employer paid Group Term Life Insurance, Short Term and Long Term Disability Insurance
Tuition Reimbursement Program
Liberty FCU is an Equal Opportunity Employer, Minority/Female/Disability/Protected Veteran.
Auto-ApplyCustomer Sales & Service Representative
Customer service advisor job in Evansville, IN
Want to use your customer service skills to solve real world problems?
Want to free up your weekends & evenings and instead work Monday through Friday?
Want to do all of this while getting paid a competitive base salary PLUS have incentive opportunities?
How about all of the above AND benefits, paid time off and even tuition reimbursement?
Customer service professionals-don't pass up this opportunity for a great career with a global industrial distribution company that allows you to do far more than just taking orders and fielding complaints. In partnership with over 4,000 world-class manufacturers, we are an industry-leading value-added distributor of a wide variety of innovative and reliable industrial products. Since 1923, we have been committed to always having the right part in stock and always getting it to the customer when they need it. Don't know anything about industrial distribution? THAT'S OKAY! We'll teach you.
You will provide our customers with expert assistance to a wide variety of questions and problems. Unlike most CSR roles, you will build ongoing business relationships with our customers through repeated contact and consultation. As this is a service and parts center, our ability to win and retain customers' business often depends on your ability to quickly and efficiently provide them with just the right parts and/or solutions - especially when customers are experiencing costly equipment breakdowns. You will also, on occasion, have the ability to utilize your mechanical aptitude to help solve customer problems or troublesome processes.
This is a great starting point from which to grow toward a sales or management career. Applied has a clear growth path with countless success stories of employees rising through the ranks.
Just some of the things you'll be doing on a daily basis:
• Assist customers by phone and in person at our facility
• Use your customer service skills and talents to clarify their needs, do research, and (after you get up to speed) recommend parts
• Be focused and driven to meet / exceed monthly sales goals while increasing customer satisfaction
• Process quotes, take orders and provide post-order service
REQUIREMENTS
Our Customer Service Representatives are self-motivated and driven by a desire to exceed expectations. They have strong prioritization and multitasking skill, a sense of urgency, and take pride in their verbal and written communication. Interpersonal skills and the ability to establish rapport and build solid relationships with a wide variety of customers are critical.
Specific qualifications for the role include:
6 months of customer service experience preferred
Excellent telephone, and written skills, including English grammar
Ability and desire to learn new systems and processes quickly
Enjoys working with computers, including basic knowledge of Microsoft Office (specifically Outlook & Excel) and comfortable with Google search engine
High school diploma or equivalent
Valid driver's license and clean driving record (MVR)
SAP / ERP experience, preferred but not required
Some knowledge of industrial distribution products and hydraulics, preferred but not required
Attention to detail, accuracy, ability to multitask, sense of humor
Ability to lift up to 50 lbs.
SALARY & BENEFITS
As a Customer Service Representative with Applied Industrial Technologies, you will be part of a stable and established company with consistently strong performance and growth. At Applied, you are encouraged to take advantage of all the training the company has to offer and to bring fresh ideas to the team.
Starting Salary: Salary will be based on your experience and qualifications and added incentives will be earned based on performance.
Benefits: Here is just some of what we have to offer:
• Base salary and bonus opportunities
• Health, vision, and dental coverage, 401(k) w/ company match
• Paid vacation, sick time, and company holidays
• Tuition reimbursement
• Personalized training and development program
• Career development and advancement opportunities
Build a rewarding career with a global leader in industrial distribution!
#LI - SB1
Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise.
Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.
Auto-ApplyService Advisor
Customer service advisor job in Evansville, IN
Kenny Kent Toyota is seeking candidates for a Service Advisor position. The preferred candidate will have previous experience, like working with the public, have an outgoing personality and be able to thrive in a fast paced environment and have good attendance.
The essential job responsibilities are as follows:
Maintain a Customer Satisfaction Index (CSI) as set by service manager.
Secure accurate customer and vehicle data.
Advise customers regarding vehicle needs, the value of maintaining their cars in accordance with the manufacturers' specifications. Help establish a timeline for maintenance.
Provides an estimate for labor and parts through our multi-point inspection system.
Follow up progress on each repair order during the day.
Handle telephone inquires regarding work in process and appointments.
Ensures accurate repair order documentation.
Build and maintain good working relationships with customers to encourage repeat and referral business.
Manage loaner car fleet.
Other duties as assigned.
We offer medical benefits after 60 days, immediate 401k participation and discounts on parts, vehicles and service.
Auto-ApplyCustomer Service Associate (Store #302)
Customer service advisor job in Washington, IN
Job Title: Customer Service Associate (CSA)
FLSA Status: Non-exempt
Receives cash from customers or team members in payment for goods or services by performing the following duties.
Essential Duties And Responsibilities included the following (other duties may be assigned):
Inspect all outside areas to include: the building, storage buildings, restrooms, dumpster area, lawn, driveway, approaches, fixtures and lighting to insure cleanliness, accessibility, operability and safety.
Inspect all inside areas to include: the office, counter, sales floor, coolers, equipment, merchandise, back room, restrooms to insure cleanliness, accessibility, operability and safety.
Read, understand, and adhere to all guidelines currently contained in the Kocolene policy manual and future updates to the Kocolene policy manual.
Read, understand, and adhere to all guidelines currently contained in the Kocolene training manual and future updates to the Kocolene training manual.
Makes change and issues receipts or tickets to customers.
Records amounts received and prepares reports of transactions.
Work another team member's shift if they fail to come to work or until a replacement is found.
Reads and records totals shown on cash register tape and verifies against cash on hand.
Quotes price and describes features of items for which money is received.
Gives cash refunds or issues credit to customers for returned merchandise.
Clock in when arriving for work, clock out when starting breaks, clock back in when returning from a break, and clock out when leaving for the day.
Prepare new register drawer with the proper change fund.
Understand money handling procedures outlined in the training manual.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Language Skills
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or team members of organization.
Mathematical Skills
Ability to calculate figures and amounts such as discounts, proportions, and percentages. Count and verify change funds. Count and verify cigarette inventory. Ability to verify the count and price of any vendor delivered merchandise.
Reasoning Ability
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
Physical Demands
The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the team member is regularly required to stand up to eight hours; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and to talk or hear. The team member frequently is required to walk. The team member must have the ability to move quickly (within 20 seconds) to the fire extinguishers. The team member is occasionally required to sit. The team member must frequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and distance vision.
Work Environment
The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the team member is occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate. The activity level is often fast paced. Customer and team member relations can often be perceived as negative issues.
Auto-ApplyCustomer Service and Loyalty Specialist
Customer service advisor job in Jasper, IN
Job Description
Are you looking to grow? Spaulding & Associates, LLC in Jasper, Indiana, is looking for an enthusiastic, customer-driven, and knowledgeable person to join our team as a Full-Time Insurance Customer Service Representative and Loyalty Specialist. In this role you will provide exceptional customer service to our clients, addressing all of their insurance-related questions, concerns, and requests. Your positive attitude, rapport-building, and desire to help will make you the perfect fit for this role. We pride ourselves on our top-notch customer service and are looking for someone who has the skills to deliver an amazing experience while ensuring their clients have the coverage they need.
Spaulding & Associates, LLC in Jasper and Ferdinand Indiana, is looking for a goal-oriented, enthusiastic person with a positive attitude to help display our amazing agency value and services as a team member. We are looking for someone who is willing to learn and grow with our agency. Every day you'll be using your strong communication and customer service skills, problem-solving, rapport-building, and time-management talents to ensure you are providing the best experience for your clients.
No Previous Insurance Experience? No problem!
Are you a Licensed Insurance Sales and Customer Service Representative? Amazing!
If you have prior insurance experience, we will provide the tools, environment, and opportunity for you to grow your career in the insurance business as a member of our incredible team. If you are ready to make a change in your life and are looking to join a company that cares about both our clients and you, apply today!
If you are ready to make a change in your life and are looking to join a company that cares about both the clients and YOU, apply today!
We are seeking Career Minded individuals, not people that just want a job.
Benefits
Hourly Base Salary + Commission + Bonus Opportunities
Paid Time Off (PTO)
Mon-Fri Schedule
Hands on Training
Life Insurance
Career Growth Opportunities
Evenings Off
Incentive Awards Trips
Tuition Reimbursement
Annual Awards Banquet
Responsibilities
Process customer policy change requests.
Complete Evidence of Insurance requests.
Immediately greet all customers, entering the office, in a friendly and helpful manner.
Take premium payments from customers.
Ask each customer for referrals and explain our referral program.
Treat each customer contact as a cross and up-sell opportunity including financial products.
Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
Answer incoming phone calls on the first ring.
Return all phone messages promptly.
Generating insurance quotes.
Provide exceptional customer service and support.
Be outstanding at relationship building.
Develop and maintain client relationships.
Obtain prospects information such as name, address, vehicle information and enter into quote sheets.
Schedule appointments for sales staff to meet prospective customers.
Provides on-going support to insurance clients as needed.
Requirements
Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
Possess an upbeat, positive and enthusiastic attitude.
Be a great self-starter with a sense of urgency.
Driven and goal-oriented individual.
Possess or obtain within 60 days Indiana Property & Casualty and Life insurance license
Customer Service Associate
Customer service advisor job in Jasper, IN
Job Description
Big Lots is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve.
As a Big Lots Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves.
Duties and Responsibilities:
• Provides customer engagement in positive and approachable manner.
• Assists in maintaining a clean, well-stocked store for customers during their shopping experience.
• Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor.
• Independently stocks shelves and recovers merchandise in the store.
• Accurately handles customer funds and processes transactions using the POS system.
• Remains constantly aware of customer activity to ensure a safe and secure shopping environment.
• Performs all other duties as assigned in order to maintain an effective and profitable store operation.
Position Requirements:
Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.
Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.
Physical Requirements: Ability to regularly lift up to 50 lbs. from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, twisting, and repetitive lifting, with or without reasonable accommodation.
Availability: Ability to work a flexible schedule including days, evenings, weekends and holidays.
Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.
Working Conditions
•Retail store environment where extended periods of standing are required
•Retail store stockroom environment subject to fluctuations in temperature
•Frequent lifting and maneuvering of merchandise and displays.
•Exposure to dust and extreme temperatures while unloading trailers.
•Scheduled work hours may vary, to include evenings and weekends.
• Occasional use of ladders required.
Customer Service Representative
Customer service advisor job in Evansville, IN
FASTSIGNS #241501 is hiring for a Customer Service Representative to join our team! Benefits/Perks:
Competitive Pay
Paid Vacation and Holidays
Performance Bonus
Ongoing Training Opportunities
A Successful FASTSIGNS Customer Service Representative Will:
Be the initial contact with current as well as prospective customers in our FASTSIGNS Center
Learn to prepare estimates, implement work orders and ensure timely delivery of finished orders
Enjoy being involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center
Work with customers in numerous ways such as email, telephone, in-person and at their place of business
Build long-lasting relationships by turning prospects into long term clients.
Ideal Qualifications for FASTSIGNS Customer Service Representative:
2-3 years of retail or counter sales experience preferred
High school diploma or equivalent
Outgoing, responsive, eager to learn and has the ability to build relationships
Great listening and organization skills
Ability to sit for long periods (4 hours or more)
Ability to view a computer screen for long periods (4 hours or more)
Ability to work under pressure to output high volume, high-quality work
Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so, we are looking for employees just like you in the ever-changing Sign Industry. Apply today! Compensation: $16.00 per hour
At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities.
Are you ready to plan for your future? Discover your next career. Make your statement.
Learn more by exploring the positions offered by FASTSIGNS centers.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
Auto-ApplyCustomer Care Specialist - WFH
Customer service advisor job in Evansville, IN
About Us
We're not your typical insurance agency. Our team is driven by people, purpose, and progress. Our mission is to help hardworking families protect what matters most while giving our team members the freedom to build meaningful, flexible careers that fit their lives.
We believe true success is built on freedom, growth, and community. That's why we've created an environment where motivated individuals can thrive-supported by advanced technology, one-on-one mentorship, and a culture that values ambition, teamwork, and integrity.
For more than sixty years, our organization has partnered with unions, associations, and working families across North America to deliver dependable supplemental and permanent benefit programs. As we continue to grow, we're looking for professionals who want more than just a job-they want a purpose.
The Role
In this position, you'll be the frontline connection between our company and the families we serve. You'll help clients understand their benefit options, answer their questions, and ensure every interaction leaves them feeling informed and supported.
This role is about more than managing policies-it's about empowering families, simplifying complex information, and becoming a trusted advisor they can rely on for years to come.
What You'll Do
Build and maintain long-term relationships through consistent service and communication
Walk policyholders through benefit options, updates, and claims with professionalism and care
Explain coverage details clearly and simply
Collaborate with leadership to improve onboarding and client experience processes
Act as the main resource for clients' service needs and inquiries
Take part in ongoing training, mentorship, and leadership development for long-term growth
What We're Looking For
Strong communication and interpersonal skills
A people-first attitude and a willingness to help others
Comfortable using digital tools and working remotely
Organized, proactive, and self-driven
Experience in customer service, insurance, or sales is an asset but not required
Must be legally eligible to work in the United States or Canada
What You'll Gain
Remote-first flexibility with the freedom to work from anywhere
Weekly pay with performance-based monthly bonuses
Structured training and one-on-one mentorship to help you succeed
Rapid advancement opportunities with clear pathways into leadership
A supportive, mission-driven team focused on personal and professional growth
The opportunity to make a real difference in your community and in the lives of working families
Auto-ApplyCustomer Service Representative
Customer service advisor job in Princeton, IN
DEPARTMENT: Deposit Operations
CLASSIFICATION: Non - Exempt
REPORTS TO: Banking Center Manager
SUPERVISES: No supervisory responsibilities
JOB SUMMARY: Provides exceptional customer service and maintains a customer focused culture.
MAJOR DUTIES & RESPONSIBILITIES:
Is responsible for comprehensive, prompt and efficient customer transactions. Receives & cashes checks and cash for accounts, verifies amounts and examines checks for proper completion, and enters transactions into computer records.
Balances cash drawer and compares totals to computer-generated sheet. Reports any discrepancies to the supervisor immediately.
Accepts a variety of customer requests, such as account holds, stop-payment orders, address changes and similar special services.
Promotes and explains financial institution services and products based on customer's needs, within compliance of financial institutions standards.
Identifies cross-sell opportunities and refers customer to appropriate sales member.
Assists in the night depository function.
Ensures deposit area is properly stocked with forms, supplies, etc.
Performs Branch Capture of transactions.
Continually increases product and service knowledge, to meet customer demands.
Makes product and service recommendations to Banking Center Managers.
Responsible for complying with all financial institutions policies and procedures.
Actively achieves individual sales, referral, operational, and community involvement goals.
Has the ability to perform new account activities, back-up head personal banker, ATM oversight, EFT, etc...
Performs other duties as assigned.
EDUCATION & EXPERIENCE:
High school diploma or equivalent.
Two or more years of personal banker experience (including completion of in-house training)
Proven ability to cross-sell, perform new account activities, and/or other higher-level activities (ATM, EFT, etc...)
Good interpersonal communication, organizational, mathematical and computer skills.
EOE, including disability/vets
Customer experience coordinator
Customer service advisor job in Evansville, IN
Marshalls
At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer.
Job Description:
Opportunity: Grow Your Career
Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service.
Creates a positive internal and external customer experience
Promotes a culture of honesty and integrity; maintains confidentiality
Takes an active role in training and mentoring Associates on front end principles
Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs
Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates
Addresses customer concerns and issues promptly, ensuring a positive customer experience
Ensures Associates execute tasks and activities according to store plan; prioritizes as needed
Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
Provides and accepts recognition and constructive feedback
Partners with Management on Associate training needs to increase effectiveness
Ensures adherence to all labor laws, policies, and procedures
Promotes credit and loyalty programs
Supports and participates in store shrink reduction goals and programs
Promotes safety awareness and maintains a safe environment
Other duties as assigned
Who We're Looking For: You.
Available to work flexible schedule, including nights and weekends
Strong understanding of merchandising techniques
Capable of multi-tasking
Strong communication and organizational skills with attention to detail
Able to respond appropriately to changes in direction or unexpected situations
Team player, working effectively with peers and supervisors
Able to train others
1 year retail and 6 months of leadership experience
Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.
In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Applicants with arrest or conviction records will be considered for employment.
Address:
1021 Hirschland Rd S 200
Location:
USA Marshalls Store 0166 Evansville INThis position has a starting pay range of $13.00 to $13.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.