Post job

Customer service assistant jobs in Athens, GA - 736 jobs

All
Customer Service Assistant
Customer Service Representative
Customer Service Advisor
Customer Service Clerk
Customer Service Supervisor
Customer Service Advocate
Call Center Operator
Customer Services Coordinator
Client Specialist
Customer Service Professional
Customer Leader
  • Customer Service Delivery Advocate

    Carvana 4.1company rating

    Customer service assistant job in Winder, GA

    We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four fastest companies to make the Fortune 500! Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying process. Ready to join the 'Hauler-Life'? Shift Requirement: The hours for this position are from 7am - 5pm, 9am - 7pm or 11am - 9pm. We ask that team members be available to work 7 days a week. Days off will rotate between weekdays and weekend days. Unlock Your Earning Potential! We offer a competitive starting hourly rate of $18/hr with significant growth opportunities based on performance. You can boost your earnings within a short timeframe: Pay Range: $18-$20 hourly Starting Pay: $18/hr At 3 Months: $18.50/hr At 6 Months: $19/hr In your first year, you can progress from $18/hr to $20/hr through our performance-based Careers Not Jobs program, which provides four merit opportunities annually. As part of this program, eligible team members can enjoy an additional $0.50 increase in their pay every 90 days. And that's not all! Market Operations may offer other performance-based incentive programs specific to your location, potentially unlocking even greater earnings. Benefits + Perks: We continually invest in our team members' success because when our team members grow, we grow. Here is how we invest in you: Compensation: Competitive, Performance-Based Compensation PLUS 401(k) with Carvana match, opportunity for overtime during busy seasons Fast Track Advancement Opportunities: Stellar performers achieve higher pay rates sooner based on performance. Hard work and stellar performance won't go unnoticed. Health & Wellness: 100% Company Paid Healthcare Premiums plus Dental + Vision benefits. Wellness program to support mental, physical and financial health. We know pets are family too! Benefit from our pet care savings program to keep your furry friends healthy and happy. Time Off & Work-Life Balance: Generous paid time off (13 days for the first year, increases to 20 days thereafter) Education Support: We support you depending on where you are at in your education journey - if you are looking to pursue a bachelor's degree, we offer tuition reimbursement. And if you already have your bachelors degree we have a student loan repayment program! Equity: Carvana Shares is something that we grant to our team members on an annual basis where you get to be an 'owner' in the company. We also offer an Employee Stock Purchase Plan discount! Professional Development: Extensive internal growth and professional development opportunities And more! About the Role: We're looking for enthusiastic, energetic, and self-motivated team players with at least 2 years of customer-facing experience to: Deliver vehicles straight to customers' doors with our custom car haulers (don't worry - a commercial license is not required to drive the hauler and you will receive ample training) Frequently load/unload vehicles onto the hauler (this part does require getting physical!) and regularly inspect the car-hauler to make sure the vehicle maintains safe to drive Complete customer paperwork and include thorough notes in our customer tracking system Consistently drive safe and maintain a clean driving record in accordance with Carvana's CMV Driver Qualification policy. Candidates must have (or be able to obtain) a Notary in your local jurisdiction within the first 90 days of employment (process sponsored by Carvana). This process may involve satisfying state-specific requirements. For further details, candidates can review their local state notary requirements here: State Notary Requirements. Candidates must be able to satisfy state-specific requirements related to access DMV/title and registration systems. Illinois, Michigan, Louisiana, and Missouri employees must obtain a Chauffeur's license or any other state specialty license within the first two weeks of employment (process sponsored by Carvana). California employees must obtain a Vehicle Verifier license within the first 90 days of employment (Process sponsored by Carvana). General qualifications and requirements Ability to perform physically demanding tasks like detailing vehicles and loading/unloading vehicles onto our haulers in indoor and outdoor conditions with occasional exposure to inclement/extreme weather (some markets may require deliveries to be made in the snow, while other markets require deliveries to be made in the summer heat). Ability to walk/stand and sustain physical activity for extended periods of time (8+ hours) Must be able to read, write, speak and understand English Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat Requires the grasping, carrying, lifting, pushing, and pulling of items of 50lbs. Frequent driving requires excellent visual acuity and manual dexterity. Reasonable accommodations may be granted to enable individuals with disabilities to perform the essential functions Legal stuff This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories. All applicants must pass a drug test and obtain a DOT Medical Card. This role is not eligible for visa sponsorship. Must be at least 21 years of age and possess a valid driver's license. Must be able to read, write, speak, and understand English."
    $18-20 hourly 2d ago
  • Job icon imageJob icon image 2

    Looking for a job?

    Let Zippia find it for you.

  • Customer Service Representative

    Arrow Exterminators, Inc. 4.1company rating

    Customer service assistant job in Lawrenceville, GA

    Arrow Exterminators is looking to hire a full-time Customer Service Representative to provide uncompromised service support and administration to internal and external Service Center customers. This position is paid at an hourly rate based on experience. Our administrative representatives enjoy benefits including: generous time off, 11 paid holidays, 401(k) with company match, Roth IRA, medical, dental and vision insurance, high deductible HSA, telemedicine, disability, cancer, and accident insurance. health & wellness suite company-paid + additional, optional, life insurance. ABOUT OUR FAMILY OF BRANDS We have been a family-owned and operated business since our start in 1964. Over the years, we have grown rapidly, and we now have the privilege of servicing 12 states. To ensure the quality and satisfaction of our customers, we have several offices in each state we are in to offer a more personalized approach to our communities. Ranked by revenue, Atlanta-based Arrow Exterminators is the sixth-largest pest and termite control company in the United States! We instill family values in the company culture to create a welcoming work environment and a successful company. We attribute our success to passionate, highly trained team members who are committed to protecting everyone's quality of life. As Arrow grows and continues to exceed industry expectations, we are always looking for new talent to bring on board. We know our team has a lot of options and we are humbled that they choose to work with us. That's why we offer competitive compensation, a robust benefits package, and a family-oriented company culture. A DAY IN THE LIFE AS A Customer Service Representative As a customer service representative, you will serve as the first point of contact for any of our internal or external customers. With incoming phone calls, you will act as a detective to determine any problem and find a solution to every issue. Whether you assist in scheduling a service, taking a payment, or updating customer files, you put the minds of our customers at ease. Additionally, you will work diligently to connect with customers via outbound calls to ensure technicians are fully scheduled and accounts are paid. We work in a team atmosphere that strives to meet the service center's goals each month. Your computer skills, problem solving, and commitment to create an awesome experience in every interaction will ensure your success. Minimum Qualifications: Working knowledge of Microsoft Office Suite High school diploma or equivalent Present a professional appearance Able to work a 40-hour (minimum) workweek Willing to work minimal overtime as needed ARE YOU READY TO JOIN OUR TEAM? If you feel that you would be right for this position, please fill out our initial 3-minute, mobile-friendly application so that we can review your information. We look forward to meeting you! We are an Equal Opportunity Employer (The job description is not an exhaustive statement of all the duties, responsibilities, or qualifications of the job, nor is it intended to limit opportunities for necessary modifications). Arrow Exterminators as a PestVets Company is committed to hiring and participating in acts of service for Veterans and active-duty members of the U.S. Military. Arrow Exterminators is a Drug-Free Workplace and performs Pre-employment Drug Screens and Background Checks on all employees.
    $28k-34k yearly est. 2d ago
  • Customer Service Representative

    Aston Carter 3.7company rating

    Customer service assistant job in Tucker, GA

    The Customer Service Representative will engage in a variety of tasks to ensure smooth operations and exceptional customer experience. The role involves looking at payments and invoicing, handling communication with the lab, answering phones and emails, and facilitating the ordering of supplies. Responsibilities + Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills. + Contact customers to respond to inquiries or notify them of claim investigation results and any planned adjustments. + Refer unresolved customer grievances to designated departments for further investigation. + Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. + Interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. Essential Skills + Customer service oriented with a focus on providing information in response to inquiries about products and services. + Strong verbal and written communication skills. + Attention to detail and customer service skills. + Interpersonal skills and the ability to work independently. + Ability to accurately document and record customer/client information. + Previous experience with computer applications, such as MS Outlook or data entry software. Additional Skills & Qualifications + High school diploma or GED preferred. + 0-2 years of customer service related experience required. + 1+ year of experience in customer service with active interactions/communications with customers. + Self-starter, multi-tasker, good communicator, highly organized, calm under pressure. + Knowledge of Microsoft Office/Excel/Word. + Proficiency in computer operations. Work Environment The position requires working onsite in Tucker for five days a week, Monday through Friday from 9:30 AM to 6:30 PM. Job Type & Location This is a Contract to Hire position based out of Tucker, GA. Pay and Benefits The pay range for this position is $16.00 - $17.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Tucker,GA. Application Deadline This position is anticipated to close on Jan 29, 2026. About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing double diamond winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.
    $16-17 hourly 2d ago
  • Customer Service Representative - State Farm Agent Team Member

    Bianca Watkins-State Farm Agent

    Customer service assistant job in Lawrenceville, GA

    Benefits: 401(k) Bonus based on performance Dental insurance Health insurance Opportunity for advancement Paid time off Training & development Vision insurance ROLE DESCRIPTION: As a Customer Service Representative with BB Watkins State Farm Agency, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Maintain accurate records of customer interactions. Identify and qualify leads for agents by gathering relevant client information. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $25k-33k yearly est. 1d ago
  • Customer Service Representative

    Arrow Exterminators-Arrow Exterminators Family of Companies

    Customer service assistant job in Lawrenceville, GA

    Customer Service Representative . Arrow Exterminators is looking to hire a full-time Customer Service Representative to provide uncompromised service support and administration to internal and external Service Center customers. This position is pai Customer Service Representative, Customer Service, Representative, Retail, Service
    $25k-33k yearly est. 2d ago
  • Client Management Specialist

    Hire Score LLC

    Customer service assistant job in Duluth, GA

    Work for a leader in the custom packaging industry with an amazing culture and a collaborative team! Flexibility to work hybrid, 3 days in office and 2 days remote, after training. What will I do? As a Client Management Specialist, you will work closely with clients, suppliers, sales and internal teams to best meet client needs. This role assists with managing client product and business portfolios including creating client and supplier correspondence, processing orders, maintaining distribution spreadsheets, project tracking, research and managing budgets. The Client Management Specialist is the primary person responsible for following and managing an order from inception to payment. Communication, detail orientation, accountability, positivity, and time management are key to success. Ensure client portfolios and sales teams align to and emulate the company's policies, procedures, and behavioral expectations. Leading with quality and heart in every interaction. Communicate with sales agents, project managers, branch and corporate partners, clients, warehouse personnel and suppliers. Assist with initiating quotes in support of client product requests. Receive, process and place client orders including scheduling shipment of goods via land, air and or sea. Own and process Quality Management Standard documents - including ISO forms, Return Material Authorizations (RMA) and quality control action plans. Within the ERP system, capture of all supporting documentation for orders and portfolios included but not limited to freight invoices, inventory management documents and coordinate product receipt and release from location warehouse. Partner with Corporate Depts to ensure orders are processed for billing in a timely manner Requirements: Proficiency in Microsoft Word, Excel, Outlook and virtual communication and collaboration tools - such as Microsoft Teams, Webex and Zoom. ERP (Enterprise Resource Planning) system experience required. Experience in a corporate sales and service environment is preferred. This role offers the opportunity to work a hybrid working model following training. Submit your resume today!
    $35k-60k yearly est. 2d ago
  • Customer Experience Lead-Sugarloaf Mills

    Victoria's Secret 4.1company rating

    Customer service assistant job in Lawrenceville, GA

    A Victoria's Secret & Co Customer Experience Lead is a values-based leader who delivers exceptional customer and associate experiences to drive and grow top-line sales. Based on store volume, this role reports to either the Store Manager or the Customer Experience Manager. Primary Responsibility: The Customer Experience Lead is primarily responsible for driving and growing top-line sales by selling, leading and directing associates on the sales floor, and coaching associates in the moment. In addition, the Customer Experience Lead supports operational excellence through maintaining visual standards, payroll management, and merchandise availability. The Customer Experience Lead is expected to act as a front-line supervisor responsible for assigning work and providing direction to non-supervisory associates. All Store Leadership Team responsibilities include: * Leading and demonstrating company values within the store. * Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling. * Conducting associate observations and associate coaching. * Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer. * Linking results to behaviors and actions to drive top-line sales. * Independently managing labor hours within the store to drive top-line sales and profit. * Owning the overall appearance and presentation of brand by maintaining visual merchandising standards. * Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand. * Demonstrating and leading company policy and procedures. * Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing. * This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks. Click here for benefit details related to this position. Minimum Salary: $16.75 Maximum Salary: $21.25 VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors. Qualifications * Passion for Victoria's Secret Brand. * Demonstrates excellent merchandising skills. * Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results. * A sense of self-awareness with an interest in seeking feedback to improve and develop. * Ability to monitor/track progress and incorporate feedback into decision-making. * Experience with influencing cross-functional partners in informal and formal settings to get things done. * Ability to work nights, weekends, and a flexible schedule. * Ability to stand for long periods and frequently bend, kneel, and lift. * Ability to use technology (headsets, mobile devices, computers). * 1 year of retail experience preferred. * Experience directing other individuals in the performance of their job duties preferred. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance. An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.
    $16.8-21.3 hourly 14d ago
  • Customer Service Clerk

    R+L Carriers 4.3company rating

    Customer service assistant job in Talmo, GA

    R+L Carriers is seeking a Customer Service Representative to work at our Talmo, GA Service Center. The CSR is responsible for maintaining a positive relationship with customers and to assist customers and other R & L employees in tracking and monitoring freight movement. Our CSR's use customer retention techniques to ensure customers feel valued and listened to, to resolve their issues, and promote company goals and objectives. This includes daily freight tracing with customers, assisting other terminals in freight related issues, and performing other related duties as assigned. You will be required to work in Ellenwood or Marietta temporarily until the opening of Talmo, which is projected to open in March 2026. Customer Service Representative, Starting at $18.50 hr You will be required to work in Ellenwood or Marietta temporarily until the opening of Talmo, which is projected to open in March 2026. Full-Time, Monday - Friday, Various Shifts Earn 1 week of vacation after 90 days of employment and enjoy an excellent benefits package that includes our very own employee resorts Click her to learn more about our employee resorts Company Culture R+L Carriers - Women in Trucking R+L Carriers is seeking a Customer Service Representative to work at our Talmo, GA Service Center. The CSR is responsible for maintaining a positive relationship with customers and to assist customers and other R & L employees in tracking and monitoring freight movement. Our CSR's use customer retention techniques to ensure customers feel valued and listened to, to resolve their issues, and promote company goals and objectives. This includes daily freight tracing with customers, assisting other terminals in freight related issues, and performing other related duties as assigned. Requirements: * Strong communication/telephone skills * Able to work in a fast-paced environment * Strong critical thinking skills * Ability to deal with potentially stressful situations * General office and customer service experience * Basic knowledge or Windows, Outlook and other Microsoft products * Ability to type 30+ WPM Preferred: * 2+ years of experience as a clerk or similar role in a fast pace environment * Freight logistics experience Benefits: R+L Carriers offers an excellent compensation and comprehensive benefits package that includes Medical/Dental/Vision Insurance, 401(k) Retirement Plan with company matching contributions, Paid Vacation & Holidays, and vacation lodging at our exclusive employee resorts in Daytona Beach, FL, Big Bear Lake, CA, Pigeon Forge, TN, and Ocean Isle Beach, NC. About Us: R+L Carriers is a family owned, privately held transportation company founded in 1965. Our business caters to the transportation and distribution industry and is designed to provide customers with superior service through efficient administration and innovative thinking. The Company prides itself in treating our employees and customers with respect and honesty. We believe each employee contributes directly to the Company's growth and success. There are many other transportation companies capable of picking up and delivering freight. However, we believed our customers select us because of the efforts of our employees. R+L Carriers Shared Services, LLC ("R+L Carriers") and its subsidiary companies will provide equal employment opportunities to all applicants without regard to an applicant's race, color, religion, sex, sexual orientation, gender, gender identity or expression, genetic information, national origin, age, veteran status, disability, or any other status protected by federal or state law. R+L Carriers will provide reasonable accommodations to allow an applicant to participate in the hiring process (e.g., accommodations for a test or job interview) if so requested. When completing this application, you may exclude information that would disclose or otherwise reference your race, religion, age, sex, genetic, veteran status, disability or any other status protected by federal or state law. This application is considered current for ninety (90) days only. At the end of this period, if you are still interested in employment, it will be necessary for you to reapply by completing a new application
    $18.5 hourly 7d ago
  • PT Automotive Customer Service Advisor - 2111

    Tupeloms

    Customer service assistant job in Bogart, GA

    Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customer service skills and retail sales knowledge to an industry that will really get you moving, we'll train you on the rest! We are now hiring Customer Service Advisors/Lube Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle. Benefits: Opportunity to increase your payrate within your first 60 days of employment! Paid training plus bonus incentives for completing training. Cross-training across multiple roles, increasing your earning potential. Career paths that offer limitless growth opportunities (in Automotive and Management)! Safety focused work environment to always keep you and our customers safe! Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! * Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! * *For full time employees PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. The ability to build rapport and explain products effectively makes you the perfect candidate for this position! We do not require automotive experience, but customer service/sales experience are preferred. Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver's license is strongly preferred as it ensures your career opportunities will not be limited but is not required. See full job description below! Job Summary The Customer Service Advisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit! Job Responsibilities: Greet and escort guests from their vehicles as you review their requests. Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training. Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings. Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction. Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires. Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals. Other duties as assigned by management. Requirements: Proven face-to-face customer service or sales experience. Ability to perform the responsibilities of the job. Able to stand for an extended period. Ability to bend, stoop, reach, crawl, and climb stairs. Ability to lift over 50 pounds. Comfortable working in an enclosed and/or semi-outdoor environment. Authorized to work in the US without sponsorship. Qualifications: Valid Driver's License preferred. Excellent customer service and communication skills. Keen listening and reasoning skills to capture guests' product needs. Confident in overcoming objections and not afraid of rejection. An energetic and positive attitude that is welcoming to guests. Ability to work well in a team environment. Dedication to following safety policies and procedures. Willingness to undergo on the job training and a growth mindset. Ability to work in a fast-paced environment while multi-tasking. Benefits: Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine* Employer Funded Basic Life & Accidental Death Dismemberment* Bonus structure for JLU Module completions within set timeframes. Employee discount on parts and services Additional benefits available: Dental Plan and/or Vision Plan* Life & Accidental Death Dismemberment and/or Accident* Short-Term and Long-Term Disability* Critical Illness and/or Cancer and/or Hospital Indemnity* Flexible Spending Account (FSA) and/or Dependent Care FSA* Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance * Full-time employees only Equal Opportunity Employer Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
    $25k-32k yearly est. 1d ago
  • Customer Service Professional

    Square Communications 4.2company rating

    Customer service assistant job in Lawrenceville, GA

    Title: Customer Support Professional "CSP" Functions: Customer Service Professional answers customer questions and resolves issues over the telephone for Fortune 500 and mid-level companies. Restricted States: California, Connecticut, Massachusetts, Maryland, Oregon, Wisconsin and New York (Due to strict work from home regulations we don't do business in these States) Responsibilities: Must be available to take calls, be productive, and engage in positive interactions, effectively meet the needs of the Customer while reinforcing trust and taking into consideration the Customer's time and availability. Will create customer loyalty by serving as a brand spokesperson while demonstrating a variety of selling techniques resulting in sales of our products and services. Will identify our customers' needs by asking clarifying questions to effectively promote clients' products and services, and articulate the features and benefits in a competitive manner through successful negotiations. Take action to proactively learn new information, report Customers ' impacting concerns. Think outside the box on Customer resolutions and share best practices with others. Benefits: Monthly bonuses. Choose your own schedule. (15 Hours Minimum Per Week) Work part-time or full-time. Work remotely No cold calling. All inbound and outbound calls We fully train and support. Requirements: Experience with computers, keyboarding is required. Demonstrated excellent verbal and written communication skills along with basic practical math, reading and comprehension abilities. Ability to work a minimum of 15 hours a week Hardwired Internet & USB headset. Compensation: Hourly: $9.50 - $15.00 (Pay Is Based On Placement.) Alpharetta, Georgia 30009
    $9.5-15 hourly Auto-Apply 60d+ ago
  • Customer Service Coordinator

    Taylor Communications 4.5company rating

    Customer service assistant job in Duluth, GA

    Let Us Power Your Potential Taylor Corporation is a dynamic, diversified company with big plans for the future ― and your career. We power our employees' potential and strive to create opportunity and security for every member of the team. If you're ready for something bigger ― more challenge, more variety, more pathways for professional growth ― we should talk. We're passionate about our work, we believe there is always a better way, and we're looking for people like you. Ready to reach your potential? It's time to look at Taylor. Your Opportunity: Taylor Print & Visual Impressions, a division of Taylor Corporation, is seeking a Customer Service Coordinator to manage and coordinate customer projects from order intake through production and delivery. This role serves as the operational hub between Sales, Account Management, Production, and external vendors to ensure projects are executed accurately, on time, and to specification. This position is ideal for someone with a project management or operations coordination background who enjoys owning multiple workstreams, keeping complex projects organized, and working hands-on with production teams. Work Schedule & Location: Monday through Friday, 8:00am - 5:00pm Onsite role: 1725 Breckinridge Pkwy, Duluth, GA 30096 Overtime may be required based on production demands and project deadlines Key Responsibilities: Serve as the primary coordinator for assigned customer projects, acting as the central point of communication between Sales, Account Managers, Production teams, and vendors Manage multiple active projects simultaneously, ensuring timelines, specifications, and deliverables are met Translate customer and sales requirements into clear, actionable production instructions across multiple facilities Track project status, materials, inventory, and timelines using Excel and internal systems Spend time on the production floor working directly with operators to support order execution and resolve issues in real time Identify risks, bottlenecks, or delays and proactively communicate solutions Create, document, and maintain SOPs and project workflows for assigned accounts Monitor inventory levels and issue purchase orders as needed to support production schedules Partner with Sales and Account Management to support pricing, product details, and operational feasibility Drive continuous process improvements that improve efficiency, accuracy, and overall project execution What We're Looking For: Strong coordination or project management experience, preferably in manufacturing, print, operations, logistics, or a production-based environment Proven ability to juggle multiple priorities and deadlines while staying organized and detail-focused Comfortable taking ownership of work and following projects through from start to finish Willingness to learn, accept coaching, and continuously improve processes Ability to work both at a desk and hands-on in a production environment Confident communicator who can work cross-functionally with internal teams Required Qualifications: High school diploma or GED 4+ years of experience in project coordination, operations support, account coordination, or similar roles Strong working knowledge of Microsoft Excel; experience using spreadsheets to track projects, data, and timelines Proficiency in Microsoft Word, Outlook, and PowerPoint Strong written and verbal communication skills Excellent time management and organizational skills Preferred Qualifications: Experience in print, manufacturing, production, or operations environments Demonstrated problem-solving and follow-up skills Familiarity with estimating, order processing, vendor coordination, or inventory management Experience supporting sales or account teams in a project-based capacity Why This Role Is Different This position goes beyond traditional customer service. Success in this role comes from project ownership, coordination, and execution, not high-volume phone work. If you enjoy managing moving parts, working cross-functionally, and keeping production projects on track, this role offers hands-on impact and visibility. About Taylor Corporation One of the largest print and communications firms in North America, Taylor's family of companies provides a diverse set of products, services and technologies that address the toughest business challenges. We work diligently each day to create printed and digital marketing communication solutions that help power many of the world's most recognizable brands. With more than 50 years of category expertise and 10,000 employees spanning dozens of U.S. states and multiple countries, Taylor serves businesses and distributors both large and small. Our employees enjoy a comprehensive benefit package including a choice of several health plans, dental, vision, wellness programs, life and disability coverage, flexible spending accounts, health savings accounts, a 401(k) plan with company match, paid time off (PTO) and 64 hours of annual holiday pay. The Employer retains the right to change or assign other duties to this position. Taylor Corporation is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Taylor Corporation including all partners and affiliates is an Equal Opportunity Employer/Veterans/Disabled.
    $26k-36k yearly est. Auto-Apply 24d ago
  • Customer Service Advisor - Cumming

    Valvoline Express Care

    Customer service assistant job in Cumming, GA

    Up to $16/hour Full-Time | Entry-Level Customer Service Advisors: This role is perfect for an entry level lube technician who excels in customer interaction and is ready to take the next step forward. The Customer Service Advisor is responsible for guiding vehicles into the bays; checking lights and wiper blades; checking and adjusting tire pressure, and entering vehicle information into the POS system. . What You'll Do: Greet customers in a friendly, professional manner Perform service reviews and clearly explain recommended maintenance Accurately enter service information and process transactions using the POS system Conduct vehicle inspections, including fluids, filters, wiper blades, tires, belts, and hoses Assist in performing oil changes and other routine preventive maintenance Recommend additional services based on inspection findings and vehicle needs Support opening and closing duties as assigned Maintain a clean, safe, and organized service area Adhere to all safety procedures, company policies, and industry standards Assist in training and mentoring team members as needed Requirements: Strong communication and interpersonal skills Friendly, high-energy, and team-oriented Weekend availability required Sales experience or aptitude preferred Valid driver's license and reliable transportation Emissions certification and/or general auto repair experience is a plus Must be able to lift up to 50lbs and work in varying temperatures and noise levels What We Offer Guaranteed Weekly Base Pay Medical, Dental, and Vision Insurance Options 401(k) Retirement Plan with Company Match Paid Vacation and Holidays Uniforms Provided Paid On-the-Job Training Team Environment with Long-Term Career Growth Potential
    $16 hourly 60d+ ago
  • Customer Service Advisor - Cumming

    Piedmont Lube Centers LLC

    Customer service assistant job in Cumming, GA

    Job DescriptionSalary: Up to $16/hour Full-Time | Entry-Level Customer Service Advisors: This role is perfect for an entry level lube technician who excels in customer interaction and is ready to take the next step forward. The Customer Service Advisor is responsible for guiding vehicles into the bays; checking lights and wiper blades; checking and adjusting tire pressure, and entering vehicle information into the POS system. . What Youll Do: Greet customers in a friendly, professional manner Perform service reviews and clearly explain recommended maintenance Accurately enter service information and process transactions using the POS system Conduct vehicle inspections, including fluids, filters, wiper blades, tires, belts, and hoses Assist in performing oil changes and other routine preventive maintenance Recommend additional services based on inspection findings and vehicle needs Support opening and closing duties as assigned Maintain a clean, safe, and organized service area Adhere to all safety procedures, company policies, and industry standards Assist in training and mentoring team members as needed Requirements: Strong communication and interpersonal skills Friendly, high-energy, and team-oriented Weekend availability required Sales experience or aptitude preferred Valid drivers license and reliable transportation Emissions certification and/or general auto repair experience is a plus Must be able to lift up to 50lbs and work in varying temperatures and noise levels What We Offer Guaranteed Weekly Base Pay Medical, Dental, and Vision Insurance Options 401(k) Retirement Plan with Company Match Paid Vacation and Holidays Uniforms Provided Paid On-the-Job Training Team Environment with Long-Term Career Growth Potential
    $16 hourly 13d ago
  • Customer Service Supervisor

    Daiohs U.S.A., Inc.

    Customer service assistant job in Norcross, GA

    Job DescriptionDescription: At First Choice Coffee Services, we're on a mission to fuel workplaces across the nation with unbeatable customer service and top-quality office coffee solutions. For nearly 50 years, we've proudly served businesses throughout the U.S., delivering premium coffee experiences right to their break rooms. We're currently seeking a Customer Service Supervisor to join our growing team! If you're energized by a fast-paced environment and have a passion for delivering great service, we'd love to hear from you. Why Join Us? Be part of a trusted, established company Enjoy a supportive, team-oriented work culture Take pride in helping businesses stay fueled and focused Bring your drive, reliability, and commitment to excellence-and let's brew success together! What you'll be doing - The Role: The Customer Service Supervisor is responsible for overseeing the day-to-day operations of the customer service team, ensuring that high quality support is provided to customers and that team members meet performance expectations. This role serves as a key point of contact between the customer service team and management, addressing escalated issues and fostering a positive and productive team environment. ESSENTIAL DUTIES/RESPONSIBILITIES Team Supervisor: Support customer service representatives, providing guidance and assistance as needed. Facilitate training and onboarding for new customer service representatives. Provide ongoing training in operating procedures including lock out/tag out. Monitor team performance Customer service Operations: Respond promptly to customer orders and inquiries via phone, email, and other communication channels Relays all customers concerns and requests related to products, services, and equipment to the appropriate Daiohs team members, in a timely fashion. Generates daily manifests for Route Drivers and Service Technicians using the Company's specialized computer software. Checks in Route Drivers at the end of the workday and reconciles all customer funds received during deliveries. Dispatches Service Technicians to respond to repair calls and coordinates service installations. Communicates sales leads to appropriate branch personnel. Develops and demonstrates thorough knowledge of the Company's products, services, and pricing structure. Solicits sales from customers during promotions. Complies with all Daiohs policies, including but not limited to those contained in the Company's Employee Handbook. Accounting Responsibilities: Support the collections process by contacting customers about overdue balances and coordinating payment arrangements. Maintain accounts receivable over sixty (60) days and attrition at five (5) percent or less. Processes payments to customer accounts accurately and timely. Provides backup support with daily sales reports, bank accounts, and month-end processes in supervisor's absence. Keeps records of customer interactions, processes customer accounts, and files documents. Collaborates with the accounting team to prepare routine reports and maintain compliance with financial policies. Other duties and responsibilities as assigned. What's in it for me? - The Benefits 401(k) and company matching Medical, Dental and Vision Insurance Employee Assistance Program Flexible Spending Account Life insurance Paid vacation and sick time 9 paid holidays Requirements: What you'll bring - The Person: High school diploma or equivalent. Excellent verbal and written communication skills. Strong interpersonal skills. Strong computer skills. Excellent customer service skills. Strong analytical and analyzing skills. Supervision of office tasks Daiohs USA is committed to providing all applicants and employees equal employment opportunities when it comes to hiring, job assignments, compensation, benefits, training, and all other work-related matters. Personnel decisions at Daiohs are made without considering someone's legally protected characteristics, such as their race, color, religion, gender, gender identity or expression, pregnancy, sexual orientation, marital status, age, national origin, ancestry, citizenship, physical or mental disability, genetic information or characteristics, diagnosis or history of cancer, military or veteran status, or any other characteristic protected by applicable federal, state, or local law.
    $33k-48k yearly est. 6d ago
  • Customer Service Supervisor

    Daiohs U

    Customer service assistant job in Norcross, GA

    At First Choice Coffee Services, we're on a mission to fuel workplaces across the nation with unbeatable customer service and top-quality office coffee solutions. For nearly 50 years, we've proudly served businesses throughout the U.S., delivering premium coffee experiences right to their break rooms. We're currently seeking a Customer Service Supervisor to join our growing team! If you're energized by a fast-paced environment and have a passion for delivering great service, we'd love to hear from you. Why Join Us? Be part of a trusted, established company Enjoy a supportive, team-oriented work culture Take pride in helping businesses stay fueled and focused Bring your drive, reliability, and commitment to excellence-and let's brew success together! What you'll be doing - The Role: The Customer Service Supervisor is responsible for overseeing the day-to-day operations of the customer service team, ensuring that high quality support is provided to customers and that team members meet performance expectations. This role serves as a key point of contact between the customer service team and management, addressing escalated issues and fostering a positive and productive team environment. ESSENTIAL DUTIES/RESPONSIBILITIES Team Supervisor: Support customer service representatives, providing guidance and assistance as needed. Facilitate training and onboarding for new customer service representatives. Provide ongoing training in operating procedures including lock out/tag out. Monitor team performance Customer service Operations: Respond promptly to customer orders and inquiries via phone, email, and other communication channels Relays all customers concerns and requests related to products, services, and equipment to the appropriate Daiohs team members, in a timely fashion. Generates daily manifests for Route Drivers and Service Technicians using the Company's specialized computer software. Checks in Route Drivers at the end of the workday and reconciles all customer funds received during deliveries. Dispatches Service Technicians to respond to repair calls and coordinates service installations. Communicates sales leads to appropriate branch personnel. Develops and demonstrates thorough knowledge of the Company's products, services, and pricing structure. Solicits sales from customers during promotions. Complies with all Daiohs policies, including but not limited to those contained in the Company's Employee Handbook. Accounting Responsibilities: Support the collections process by contacting customers about overdue balances and coordinating payment arrangements. Maintain accounts receivable over sixty (60) days and attrition at five (5) percent or less. Processes payments to customer accounts accurately and timely. Provides backup support with daily sales reports, bank accounts, and month-end processes in supervisor's absence. Keeps records of customer interactions, processes customer accounts, and files documents. Collaborates with the accounting team to prepare routine reports and maintain compliance with financial policies. Other duties and responsibilities as assigned. What's in it for me? - The Benefits 401(k) and company matching Medical, Dental and Vision Insurance Employee Assistance Program Flexible Spending Account Life insurance Paid vacation and sick time 9 paid holidays Requirements What you'll bring - The Person: High school diploma or equivalent. Excellent verbal and written communication skills. Strong interpersonal skills. Strong computer skills. Excellent customer service skills. Strong analytical and analyzing skills. Supervision of office tasks Daiohs USA is committed to providing all applicants and employees equal employment opportunities when it comes to hiring, job assignments, compensation, benefits, training, and all other work-related matters. Personnel decisions at Daiohs are made without considering someone's legally protected characteristics, such as their race, color, religion, gender, gender identity or expression, pregnancy, sexual orientation, marital status, age, national origin, ancestry, citizenship, physical or mental disability, genetic information or characteristics, diagnosis or history of cancer, military or veteran status, or any other characteristic protected by applicable federal, state, or local law.
    $33k-48k yearly est. 8d ago
  • Customer Service Supervisor

    Petsuites

    Customer service assistant job in Norcross, GA

    Must have full time availability and open availability from 6:30a-8p, Monday thru Sunday. Are you looking for a leadership role that makes tails wag and pet parents smile? We are seeking a full time Customer Service Supervisor to guide a team of Customer Service Representatives and assist our pet parents and their furry family members! Company Overview: Our Pet Resort is part of a larger company called National Veterinary Associates (“NVA”) that is made up of over 1000+ locations of veterinary hospitals and pet resorts. This is exciting as NVA has dedicated resources to growing our business and your role. The pet resorts industry is growing at a rapid pace and so is NVA. We are proud to be a part of this growing business! Position Overview: At our resort, we believe in the mission of “Pet Lovers Delighting Pet Lovers” and we demonstrate this through being Playful, Passionate, Personal and Professional. A successful candidate will have at least 1 year of supervisor or equivalent experience that includes the oversight and motivation of staff members, quality assurance of the facility, and an upbeat, positive personality. Animal experience is preferred. We are busiest on the weekends and holiday time frames so you must be available for most of these. We offer a competitive wage based on experience, employee incentives, health and dental insurance, and a fun, fast paced work environment. If you have a love of animals and are a dedicated, high energy employee with management or supervisor experience, we may have the perfect job for you. A Day in the Life: You come to work daily with a smile on your face and are excited to help serve our pet parents and their furry friends. You'll be in our branded gear and help run our lobby and curbside service by greeting everyone as they come in and solving whatever their need is -- check in, check out, answering questions, booking reservations and tailoring our service offerings to their needs. Your ultimate goal is to find out how we can best serve the pet parent and provide them solutions. You'll use one of your 15 hands to answer phones, take a dog to their destination for the day, hand out some treats or run some credit cards. You'll not only communicate with the dog(s), but also have a lot of interaction with mom and dad. You'll document what you are seeing and be ready to share with your manager and the pet parent. And let's not forget -- you're probably going to scoop some poop, clean up some pee, go home with some fur on you and get lots of sloppy kisses! Pet Host Lead Requirements: Must be able to handle dogs of all sizes and cats Must enjoy working with both people and pets Must have the stamina to walk energetic dogs as well as ensure our pet resort looks inviting and clean Must have a flexible work schedule where you can work during the week, as well as, many weekends and holiday time frames Must be able to follow directions and comply with processes and procedures Must have a keen sense of observation when observing the pets Must be able to perform physically demanding tasks; lift up to 50 lbs, stand for long periods Must have computer knowledge/quick learner Must have Leadership/Supervisor experience in a team oriented environment Excellent customer service skills, professional Organized, detail oriented Daily Responsibilities: Provide impeccable customer service by following our service foundation and ensure that each customer is treated with respect and dignity in order to develop and maintain strong relationships. Answer all incoming calls, respond to voicemails and emails. Make boarding reservations; book grooming, training, and temperament test appointments. Schedule daycare reservations. Manage cash, check, and credit card transactions and reporting/reconciling Gets to know clients and their pet's names on a regular basis Obtain all information related to a pet's visit; ensure accuracy of all information. This includes client information as well as pet information. Input all information into resort computer systems. Interact and communicate closely with other staff to ensure client and pet needs and concerns are understood and addressed. Have general knowledge of all services offered at site and be able to provide solutions to the clients' needs. Obtain vaccination records from veterinary offices and input into the computer. Assists in managing waitlists on weekends/peak season/holidays and ensures that rooms are utilized to maximum capacity. Act as liaison between veterinarian and customer/emergency contact, keeping all parties informed of ongoing problems when necessary. Help initiate “white glove” treatment to our best customers, ie. Call best customers well before peak seasons to secure reservations before we are “sold out”. Respond promptly and troubleshoot any customer relations issues, keeping in mind our empowerment goals. Promptly address any uncomfortable situations with customers Ensure the facility meets or exceeds expectations with regards to cleanliness and safety. Notifying manager on duty or ordering when levels of inventory are low in the following areas: retail and cleaning products for lobby areas and office supplies Ensure all common areas (lobby and employee spaces) are well maintained, clean and free from hazards ie: wet floors, defecant, etc. Consult with other departments Work with a team who all exemplify these qualities: A passion for animals and animal care, especially dogs + cats. Willing to learn animal behavior to ensure their safety. Focuses on safe and gentle handling. Forceful, aversive, aggressive handling, vocalizing or treatment will not be tolerated. Customer Service Oriented - Ability to take care of the customers' needs while following company procedures. Manages difficult or emotional customer situations; Responds promptly to customer needs; Responds to request for service and assistance. Build trust with customers. Willing and able to communicate directly with clients, both written and orally, about their dog. Works to make these “lifetime clients”. Must be able to multitask and be very detail oriented. Must be able to start and stop work. Must be able to work under conditions that require sitting, standing, walking, bending, reaching, pulling, pushing and grasping. Conflict Resolution - Ability to handle conflict with tact and diplomacy Good team work and willingness to assist other departments as necessary Cheerful, friendly, positive team-oriented attitude Strong attention to detail, especially where documentation is concerned. Ability to work in computer systems such as Microsoft Office. Reliable, punctual, and dependable Ability to work a flexible schedule, including holidays and weekends Ability to take direction well and apply it independently Ability to work in temperature extremes, work outside, or in distracting work environments such as loud noise/sound Ability to tolerate being in close contact with various bodily fluids and to get dirty frequently Physically able to handle dogs of all sizes and to lift up to 60 lbs. Other duties as assigned. Equal Employment Opportunity NVA Pet Resorts is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws. Work schedule Weekend availability Monday to Friday Holidays Supplemental pay Tips Benefits Paid time off Health insurance Dental insurance Vision insurance 401(k) Life insurance Disability insurance Paid training Employee discount
    $33k-48k yearly est. 60d+ ago
  • Customer Service Support Coordinator

    The Reynolds Company 4.2company rating

    Customer service assistant job in Norcross, GA

    Provides administrative and transactional support for the Customer Service/Sales teams. Key Responsibilities: 1. Provides transactional support to the Customer Service Team, which can include entering orders in the Business System. 2. Coordinates, collaborates, and communicates with the Customer Service Team to support customer needs. 3. Maintains the spreadsheet for Lot Bills, and other non-standard billing cycles. 4. Generates, analyzes and maintains Open Order reports. 5. Follows-up with vendors to check order status and expedite when necessary. 6. Utilizes vendor websites and online tools to identify and source products for customer quotes. 7. Generates Customer Price Books and basic sales reporting when requested. 8. Coordinates Special Pricing Agreements including entry into our vendors' business systems. 9. Provides continuous improvements to the support tools and processes which supports the quality initiatives set forth by the region. 10. Follows all safety policies and procedures and completes the provided training. Knowledge/Skills/Abilities: 1. High School diploma or GED required; 1+ years of administrative experience required. 2. Demonstrated ability in working with formulas, lookup tables, and common tools in Microsoft Excel. 3. Proven critical thinking, problem solving, decision making, & multi-tasking skills. 4. Ability to work with minimal supervision: organizing, prioritizing and completing tasks at own initiative. 5. Detail oriented with the ability to spot and correct errors; focus should be on quality before quantity. 6. McNaughton-McKay business system knowledge preferred. 7. Proven interpersonal communication skills, both written and oral. Reporting Relationships: Reports To: Branch Supervisor or Manager, Customer Service Manager Direct Reports: None Working Conditions: Normal office environment EEO/AA/M/F/Vet/Disability Employer
    $25k-33k yearly est. 60d+ ago
  • Call Center Operator _Sports Betting

    Intralot Inc.

    Customer service assistant job in Duluth, GA

    Intralot is engaged in the supply of integrated gaming and transaction processing systems, innovative game content and value added services to state licensed gaming organizations. Based on its extensive know how, advanced product development standards and substantial experience in operating lottery games, Intralot. offers custom-made integrated solutions, which ensure maximum efficiency and absolute security. *Must be available to work Nights and Weekends* Education, Training and Experience High school diploma or equivalent training and experience. 3 years customer service experience, preferably in a technical call center environment Call tracking system experience Outstanding verbal communication skills and a positive attitude Relevant experience and/or knowledge in the Sports Betting or gaming industries. Previous sales experience preferred Knowledge, Skills and Abilities Working knowledge of tracking software Technical customer service skills Basic computer skills, including Microsoft Word and Excel Excellent telephone etiquette Ability to handle being rejected and remain calm and collected Strong analytic skills Ability to learn Intralot, Inc. software and hardware applications as applied to the Call Center Operator position Ability to work in a team environment Ability to troubleshoot Ability to explain technical information to a non-technical client Understanding of help desk operations, tools, methodologies and processes Duties and Responsibilities Under the direct supervision of the Call Center Manager, performs the following duties and responsibilities. Other miscellaneous duties may be assigned. Handle Chat Support, Inbound calls and answer emails from customers. Ensure high quality service for our customers, including escalation of issues as per our internal processes and procedures Deliver an attentive and comprehensive service to our customers based on Sports Betting product, account problems and first line support. Delivering a high level of customer service to players regarding their queries and inform them about promotions and other products Engage potential customers in dialogue that open opportunities Support and guide customers with all requests and escalating and following up when necessary. Meet company expectation for excellent customer service Maintain a friendly, professional tone at all times Function as part of the team with sincere enthusiasm Take relevant notes on all call for future use and enter into database Employment Eligibility Verification Must possess valid documentation to establish identity and U.S. employment eligibility. Security Requirements Submission to, and ability to pass, a thorough pre-employment background check by the required State or District Lottery and Intralot. is a requirement of employment. A pre-employment drug screening is also a requirement. Intralot, Inc is an Equal Opportunity Employer
    $24k-32k yearly est. Auto-Apply 60d+ ago
  • Customer Service Delivery Advocate

    Carvana Company 4.1company rating

    Customer service assistant job in Winder, GA

    Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four fastest companies to make the Fortune 500! Whether it's d Customer Service, Advocate, Delivery, Service, Customer, Performance, Retail, Automotive
    $31k-34k yearly est. 2d ago
  • Customer Service Representative

    Aston Carter 3.7company rating

    Customer service assistant job in Tucker, GA

    The Customer Service Representative will engage in a variety of tasks to ensure smooth operations and exceptional customer experience. The role involves looking at payments and invoicing, handling communication with the lab, answering phones and emails, and facilitating the ordering of supplies. Responsibilities + Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills. + Contact customers to respond to inquiries or notify them of claim investigation results and any planned adjustments. + Refer unresolved customer grievances to designated departments for further investigation. + Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. + Interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. Essential Skills + Customer service oriented with a focus on providing information in response to inquiries about products and services. + Strong verbal and written communication skills. + Attention to detail and customer service skills. + Interpersonal skills and the ability to work independently. + Ability to accurately document and record customer/client information. + Previous experience with computer applications, such as MS Outlook or data entry software. Additional Skills & Qualifications + High school diploma or GED preferred. + 0-2 years of customer service related experience required. + 1+ year of experience in customer service with active interactions/communications with customers. + Self-starter, multi-tasker, good communicator, highly organized, calm under pressure. + Knowledge of Microsoft Office/Excel/Word. + Proficiency in computer operations. Work Environment The position requires working onsite in Tucker for five days a week, Monday through Friday from 9:30 AM to 6:30 PM. Job Type & Location This is a Contract to Hire position based out of Tucker, GA. Pay and Benefits The pay range for this position is $16.00 - $17.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Tucker,GA. Application Deadline This position is anticipated to close on Jan 27, 2026. About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing double diamond winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.
    $16-17 hourly 2d ago

Learn more about customer service assistant jobs

How much does a customer service assistant earn in Athens, GA?

The average customer service assistant in Athens, GA earns between $21,000 and $33,000 annually. This compares to the national average customer service assistant range of $26,000 to $42,000.

Average customer service assistant salary in Athens, GA

$26,000
Job type you want
Full Time
Part Time
Internship
Temporary