Customer Service Advisor
Customer service assistant job in Charlottesville, VA
Job Description
A Customer Service Advisor (CSA) is a mid-level position that entails identifying problems with automobiles, gathering information, offering the customer recommendations, and communicating orders for repairs to be done. Customer service also plays an important part in this role, since you will be communicating with customers to understand the issues/recommendations with their automobile.
Advisor Job Responsibilities and Duties:
· Listen to customers' account of issues and symptoms to better understand what the problem is for MultiCare Techs
· Calculate and provide customer with an estimate of work to be performed
· Explain process to clients so they understand what to expect and when their automotive will be repaired in time
· Record information gathered from each visit in our customer system
· Work with supervisors, repairmen and the rest of team to provide a positive and expedient resolution for customers
· Consistent training on new services and products to offer customers
· Computer based training required, followed by one on one role play training and customer interaction training
· Professional appearance is always a must for this position
Customer Service Associate
Customer service assistant job in Luray, VA
Customer Service Associate
Reports to: Store Manager
Schewels Home is a family-owned retail furniture company, currently in its fifth generation of ownership. With a steadfast commitment to quality and personalized customer service, we offer a diverse selection of home furnishings to enhance our customers' living spaces. We are seeking an Customer Service Associate to join our team at Schewel Home. The ideal candidate is personable, collaborative, and thrives in a fast-paced environment. This role requires effective communication skills and the ability to handle various office and sales tasks with precision and professionalism.
WHAT WE OFFER:
Competitive Compensation: We offer competitive wages commensurate with experience and skills.
Opportunities for Growth: Join a company that values growth and development. We provide opportunities for advancement within the organization.
Family-Owned Environment: Experience the warmth and support of a family-owned business environment where you're not just an employee, but a valued member of our family.
Comprehensive Benefits Package: Enjoy a comprehensive benefits package, including health insurance, retirement plans, and employee discounts on our quality furniture products.
Positive Work Environment: Be part of a positive and inclusive work environment where teamwork, respect, and integrity are valued.
Employee Recognition: We recognize and appreciate the hard work and dedication of our employees through various recognition programs and incentives.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Financial Transactions: Efficiently handle monetary transactions and maintain a balanced cash drawer. Process charge sales, cash transactions, and customer payments accurately and promptly.
Office Operations: Demonstrate proficiency in typing and operating office equipment, including computers and other office machines. Provide friendly and courteous assistance to customers in person, over the phone, and through intercom communication.
Sales: Participate in and support all merchandise special promotions, i.e. bedding, recliners, etc. Write legibly and fill out all paperwork related to sales promptly and according to company standards. Ensure that all point of purchase (POP) material is properly displayed throughout the store. Stringently follow the company defined “Business Builder Program”. Active use of company “Customer Care Options Selling Program”. Effective use of the company “Door Count” system. Abide by company defined “Floor Rules”. Meet or exceed all monthly goals or quotas as assigned by the store manager or corporate office. Make a required minimum number of customer contact calls per day.
Other Duties and Responsibilities: Uphold honesty, integrity, and professionalism in all interactions with customers and colleagues. Work effectively with minimal supervision and adapt to changing priorities. Maintain a neat and orderly work area, ensuring compliance with safety rules and regulations. Support other office personnel as needed during their absence.
KNOWLEDGE, SKILLS, AND ABILITIES:
Ability to work well under pressure and handle multiple tasks efficiently.
Valid driver's license with clean driving record.
Proficient in reading and understanding various documents, including delivery paperwork, merchandise tickets, and safety regulations.
Flexible and adaptable, with a commitment to delivering exceptional service to customers.
Strong attention to detail and the ability to maintain accuracy in all tasks.
Ability to read and understand simple instructions, reports and documents such as delivery paperwork, merchandise tickets, safety rules and regulations.
Ensure the work area is properly maintained in a neat, orderly fashion.
PHYSICAL REQUIREMENTS: While performing duties of this job, the employee may be required to:
Stand, walk, sit, talk, and hear.
Use hands to handle objects and reach with hands and arms.
Occasionally move or lift items weighing over 50 pounds.
Visually inspect printed documents.
The manager retains the discretion to add or modify duties to the position as needed.
Auto-ApplyLicensed Insurance Customer Service
Customer service assistant job in Orange, VA
Job Description
Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed Customer Service Representative - State Farm Agent Team Member. Active Property and Casualty license is required.
We seek an licensed energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. Only candidates who meet the following criteria will be considered for this role:
1. Must have an active Property and Casualty insurance license. 2. Must be able to make the commute to our agency location in Orange, VA. This is an in-office position.
Responsibilities include but not limited to:
Establish customer relationships and follow up with customers, as needed
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
Use a customer-focused, needs-based review process to educate customers about insurance options
Maintain a strong work ethic with a total commitment to success each and every day
As an Agent Team Member, you will receive...
Base pay plus Commissions
Bonuses
Health Insurance (after 30 days)
Retirement (after 12 months)
Paid Time Off (vacation and personal/sick days)
Reimbursement for ExamFX (study guide) and one attempt at each test
Valuable experience
Growth potential/Opportunity for advancement within my office
Requirements
Property & Casualty license (required)
Life and Health license (required)
Excellent interpersonal skills
Excellent communication skills - written, verbal and listening
People-oriented
Organizational skills
Self-motivated
Detail oriented
Proactive in problem solving
Dedicated to customer service
Able to learn computer functions
Pride in getting work done accurately and timely
Ability to work in a team environment
Ability to multi-task
Provide timely and thorough activity reports to agent
Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education
If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
Customer Service and Sales Associate
Customer service assistant job in Charlottesville, VA
The **Customer Service and Sales Associate** is an essential member of the Hertz Local Edition team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our customers. This sales commissioned team member provides world class customer service and professionally and effectively sells Hertz products and services to meet the customer's travel and insurance replacements needs.
**Wages:** $17.00/hr.
R **esponsibility of a Sales and Service Associate includes:**
+ Effectively communicate and offer ancillary products and services to enhance customer's travel experience.
+ Strong emphasis on selling and revenue maximization on core products such as, but not limited to, options to waive customer's responsibility of damage, fuel options and vehicle upsells.
+ Achieve personal sales goals while supporting the goals of the team.
+ Work in a fast-paced sales environment, providing helpful, quality service and sales, while enhancing the customer's rental experience.
+ Convert phone shops to reservations and rentals
+ Creating a positive customer service experience by listening to and identifying customer needs
+ Engaging customers in a courteous professional manner and ensuring overall customer satisfaction and service
+ Maximize revenue opportunities with customers by actively soliciting business after every rate quote, addressing/overcoming customer objections to placing a reservation, utilizing various sales techniques as appropriate to obtain every possible booking.
+ Assist customers with various post rental inquiries that involve the rental and billing process.
+ Viewing every customer contact as a sales opportunity and soliciting reservations on customer service calls.
**Skills/Experience:**
+ Demonstrate good communication skills both written and oral. Communicate in English clearly and proficiently. Candidates fluent in other languages are encouraged to apply.
+ Have the competitive drive and confidence to succeed in a commission-based environment.
+ Work in a fast-paced environment with a variety of tasks. Excellent organizational and time management skills.
+ Demonstrate sales, professionalism and interpersonal skills.
+ Show a high level of ownership, accountability and initiative.
+ Show proven experience of working well within a team.
+ Work flexible shifts including weekends and holidays; and work overtime as required.
+ Work outdoors during all weather conditions.
+ Stand for long periods of time.
**Qualified applicants will have the following:**
A valid driver's license with record in good standing
Ability to drive and operate vehicles
Fluency in English
1-2 years of customer service and sales experience.
**Physical Requirements:**
Applicant must possess all auditory, speaking and communicating capabilities necessary to complete the responsibilities detailed above. The essential functions of this position include, but are not limited to, the following: sitting, standing, walking, bending and twisting, climbing, driving, pushing and pulling, speaking, hearing, writing, lifting, typing, filing, seeing, reading and the ability to use a computer, telephone, calculator, copy machine and fax machine.
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
**US EEO STATEMENT**
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company.
Individuals are encouraged to apply for positions because of the characteristics that make them unique.
EOE, including disability/veteran
Reservations Specialist
Customer service assistant job in Massanutten, VA
Massanutten Resort
Timeshare Reservationist serve as customer service specialist to our Timeshare owners with regards to entitlements and confirming reservations. Reservationists also provide general information about accommodations to our 3 party guests.
Excellent verbal and written communication skills
Strong attention to detail, organizational skills
Prior customer service experience
Strong computer knowledge including Microsoft Office and general database applications
Typical Schedule
Days:
Monday - Friday with rotating Saturdays
Hours:
9am-5:30pm
Saturday: 9am-1pm
Core Responsibilities
Assist owners over the phone in completing reservation requests
Assist owners and guests with general accommodation inquiries
Other duties as assigned by management
For more information, contact Gabriel Diaz at ************.
Customer Sales & Serv Rep
Customer service assistant job in Harrisonburg, VA
Want to use your customer service skills to solve real world problems?
Want to free up your weekends & evenings and instead work Monday through Friday?
Want to do all of this while getting paid a competitive base salary PLUS have incentive opportunities?
How about all of the above AND benefits, paid time off and even tuition reimbursement?
Customer service professionals-don't pass up this opportunity for a great career with a global industrial distribution company that allows you to do far more than just taking orders and fielding complaints. In partnership with over 4,000 world-class manufacturers, we are an industry-leading value-added distributor of a wide variety of innovative and reliable industrial products. Since 1923, we have been committed to always having the right part in stock and always getting it to the customer when they need it. Don't know anything about industrial distribution? THAT'S OKAY! We'll teach you.
You will provide our customers with expert assistance to a wide variety of questions and problems. Unlike most CSR roles, you will build ongoing business relationships with our customers through repeated contact and consultation. As this is a service and parts center, our ability to win and retain customers' business often depends on your ability to quickly and efficiently provide them with just the right parts and/or solutions - especially when customers are experiencing costly equipment breakdowns. You will also, on occasion, have the ability to utilize your mechanical aptitude to help solve customer problems or troublesome processes.
This is a great starting point from which to grow toward a sales or management career. Applied has a clear growth path with countless success stories of employees rising through the ranks.
Just some of the things you'll be doing on a daily basis:
Assist customers by phone and in person at our facility
Use your customer service skills and talents to clarify their needs, do research, and (after you get up to speed) recommend parts
Be focused and driven to meet / exceed monthly sales goals while increasing customer satisfaction
Process quotes, take orders and provide post-order service
REQUIREMENTS
Our Customer Service Representatives are self-motivated and driven by a desire to exceed expectations. They have strong prioritization and multitasking skill, a sense of urgency, and take pride in their verbal and written communication. Interpersonal skills and the ability to establish rapport and build solid relationships with a wide variety of customers are critical.
Specific qualifications for the role include:
6 months of customer service experience preferred
Desire to increase knowledge in industrial distribution products
Excellent telephone skills
Ability and desire to learn new systems and processes quickly
Enjoys working with computers, including basic knowledge of Microsoft Office (specifically Outlook & Excel) and comfortable with Google search engine
High school diploma or equivalent
Valid driver's license and clean driving record (MVR)
SAP / ERP experience, preferred but not required
Some knowledge of industrial distribution products and hydraulics, preferred but not required
SALARY & BENEFITS
As a Customer Service Representative with Applied Industrial Technologies, you will be part of a stable and established company with consistently strong performance and growth. At Applied, you are encouraged to take advantage of all the training the company has to offer and to bring fresh ideas to the team.
Starting Salary: Salary will be based on your experience and qualifications and added incentives will be earned based on performance.
Benefits: Here is just some of what we have to offer:
Base salary and bonus opportunities
Health, vision, and dental coverage, 401(k) w/ company match
Paid vacation, sick time, and company holidays
Tuition reimbursement
Personalized training and development program
Career development and advancement opportunities
Build a rewarding career with a global leader in industrial distribution!
#LI-SB1
Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise.
Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.
Auto-ApplyCustomer Service Associate
Customer service assistant job in Waynesboro, VA
Job Description
Big Lots is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve.
As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves.
Duties and Responsibilities:
• Provides customer engagement in positive and approachable manner.
• Assists in maintaining a clean, well-stocked store for customers during their shopping experience.
• Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor.
• Independently stocks shelves and recovers merchandise in the store.
• Accurately handles customer funds and processes transactions using the POS system.
• Remains constantly aware of customer activity to ensure a safe and secure shopping environment.
• Performs all other duties as assigned in order to maintain an effective and profitable store operation.
Position Requirements:
Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.
Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.
Physical Requirements: Ability to regularly lift up to 50lbs from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, twisting, and repetitive lifting, with or without reasonable accommodation.
Availability: Ability to work a flexible schedule including days, evenings, weekends and holidays.
Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.
Working Conditions
•Retail store environment where extended periods of standing are required
•Retail store stockroom environment subject to fluctuations in temperature
•Frequent lifting and maneuvering of merchandise and displays.
•Exposure to dust and extreme temperatures while unloading trailers.
•Scheduled work hours may vary, to include evenings and weekends.
• Occasional use of ladders required.
Customer Success Representative
Customer service assistant job in Lyndhurst, VA
Innovative Refrigeration Systems, Inc. is looking for a proactive and service-oriented Customer Success Representative in Lyndhurst, VA. This position supports customers who use our Software as a Service (SaaS) products, ensuring they are onboarded effectively, trained thoroughly, and fully supported throughout their journey with us.
Innovative Refrigeration Systems, Inc. is a premier custom design build contractor for industrial refrigeration systems, providing design, fabrication, construction, commissioning, and service in-house.
Job Role: The Customer Success Representative (CSR) acts as the primary advocate for customer satisfaction after the sale has been closed. This position facilitates onboarding, delivers training, and manages customer relationships for our SaaS products. The CSR will take initiative to ensure customers are achieving success and are satisfied with their software experience.
Key Duties:
* Serve as the primary point of contact for clients following the sale of SaaS products
* Manage the full customer lifecycle: onboarding, implementation, adoption, satisfaction, and retention
* Conduct activation webinars for new clients
* Schedule and coordinate software training sessions
* Respond to customer support tickets and follow up on resolutions
* Analyze customer engagement metrics to guide outreach
* Build lasting client relationships as a trusted advisor
* Conduct regular account health checks
* Reach out quarterly to clients to identify new opportunities
* Work cross-functionally with departments to assist customers
* Support Sales in upselling additional products to existing clients
* Collaborate with colleagues on software and non-software-related client needs
Requirements:
* 2+ years of general customer service experience preferred
* Professional communication skills via phone and email
* Proficiency in Microsoft Office Suite, internet research, and data entry
* Familiarity with CRM or helpdesk tools (Salesforce, HubSpot, etc.) is a plus
* Detail-oriented and capable of handling multiple tasks
* Strong verbal and written communication
* Excellent problem-solving skills
* Able to work independently and as part of a team
* Must be able to remain in a stationary position (seated or standing) for extended periods
* Occasionally, you may need to lift or carry items up to 25 pounds (e.g., office supplies, small equipment)
Preferences:
* Previous experience in a SaaS customer-facing role
* Background in coaching, training, or teaching
Benefits:
In addition to a competitive base salary, we offer a robust benefits package:
* Retirement plan; company matches dollar for dollar up to 15%
* Health insurance; company pays 75% of the premiums for employee/family
* Dental insurance
* Vision insurance
* Weekly pay
* Competitive vacation & holiday pay
* Supplemental insurance available (Aflac)
* Short-term & long-term disability coverage
* Accidental death/dismemberment coverage after one year of employment
* Life insurance coverage after one year of employment
* Employee referral incentives
* Opportunities for advancement, professional development, training opportunities, and apprenticeship programs available
* Discounts on cell phone plans, rental vehicles, and other company discounts for eligible positions
If you are driven to succeed and want to be part of a rapidly growing company at the forefront of the industry, apply today!
Customer Service Teammate
Customer service assistant job in Harrisonburg, VA
TEXT "GOMILES" to ************ to APPLY!
GO Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states spanning across the country. And we keep adding more sites!
At GO Car Wash, we're committed to providing an exceptional, supportive, winning work experience for all our Teammates. We believe by caring for our Teammates first, we'll have delighted customers and successful car washes, which in turn creates opportunities for us all.
If you love cars, enjoy serving others, and want to be active and work outside, then join us!
As a Customer Service Teammate at GO Car Wash, you'll be helping our customers care for their cars-in which they've invested a lot of money, time, and pride. This includes explaining our car wash options and requirements to customers, preparing and loading their cars in our car washes, and assisting customers with self-cleaning options. You'll also help maintain our car washes and sites to ensure we're providing a superior, clean car wash experience for all our customers.
To succeed at all of this, you must be able to:
Positively and energetically engage and communicate with customers
Quickly understand, retain, and follow directions and procedures-especially safety
Continuously stand, move, and smile for long periods of time
Also, you must:
Be at least 16 years old
Verify you can work in the US
We can offer you a fun, active, outdoor workplace, working with a team of enthusiastic car washers. We also offer competitive health, 401(k), and paid time off benefits, plus free car washes, as well as opportunity to grow your career with us while learning work/life skills you can transfer to whatever path you choose to take in your future.
Compensation.
Our Teammates in this role typically earn $15.00/hour, which includes a base pay of $13.00/hour plus an average of $2/hour in commission from membership sales. Commissions are uncapped, and our top performers regularly exceed $2/hour in additional earnings. Offer will depend on location and level of knowledge, skills, abilities, and experience.
To learn more about us, go to ******************
All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation,
disability
or veteran status, or any other actual or perceived basis protected by law.
Community Based Mental Health CSA Clinician Counselor QMHP
Customer service assistant job in Twin Lakes, VA
Community Based CSA Clinician
EMS of Virginia
is seeking a Qualified Mental Health Professional (QMHP) registered with the Board of Counseling to provide CSA Funded Services in the Greene County area of Virginia. These services include Virtual Residential (support in the home of children under 18, similar to crisis and home based combined), Parent Coaching, Home Based Counseling, Mentoring, and other services EMS crafts to meet the needs of youth involved with local CSAs and FAPT Teams.
EMS of Virginia has been in business since 2005 serving the mental health needs of the Tri-Cities area. We pride ourselves in being a "boutique" style agency. While you may find other agencies that provide community based services, we consider ourselves to be more than "just another one of those agencies". We are constantly looking for ways to be different, to provide services to clients in a way that tailors to their specific needs, and to provide a positive, comfortable, and fun work environment for our team members. We expect hard work, but hard work pays off at EMS of Virginia!
Duties include (but are not limited to):
Seeing clients in the community such as the client's home
Providing 1-1 mental health counseling related to goals
Providing skill building to adults with serious mental illness
Taking adult clients to appointments
Taking adult clients to link with resources in the community
Case Management to ensure client's basic needs are met
Providing individual and family counseling to children and adolescents
Completing individualized services plans
Completing quarterly reports
Completing progress notes for each session with a client
Providing information for authorization of services
Meeting regularly for supervision
Attendance at team meetings
EMS of Virginia
has been in business since 2005. We strive to hire invested individuals who are willing to help the company reach our goals so that we can help you reach your goals. In addition to a competitive hourly wage, we offer health insurance to full-time team members, accrued PTO, flexible schedules, incentives for client referrals, and incentives for referring skilled team members. We also have a tenured tier system that rewards team members the longer they are with us. As well, we offer part-time opportunities for those wishing to supplement their full-time income.
We pride ourselves in being able to provide good clinical work to clients and seek to hire individuals who are licensed or licensed-eligible as a Licensed Clinical Social Worker (LCSW) or Licensed Professional Counselor (LPC). If you are on this path, we will work with you to provide your supervision experience toward licensure. If you are QMHP with experience with children and/or adults, we also want to hear from you! Please visit our website: ********************** or follow us on Facebook, Twitter, or Instagram to get a sense of who we are!
Auto-ApplyAppointment Specialist - Call Center (Bi-lingual a Preferred)
Customer service assistant job in Arrington, VA
Job Summary: The appointment specialist works as a member of a care team consisting of, at a minimum, a provider, nurse, check-in/out person and appointment specialist. He/she receives incoming/makes outgoing telephone calls, addresses the needs presented by patients or dispatches the caller to the appropriate staff person. He/she schedules appointments in the computer scheduler, taking into consideration scheduling protocols, provider availability and optimal patient flow. The appointment specialist must remain consistently polite, efficient and patient-care centered in all communications with patients and staff. He/she must work closely with the nursing staff to maintain efficient operations with quality patient care as primary consideration. Demonstrates a sincere dedication and loyalty to the mission, vision and core values of BRMC.
Responsibilities:
* Schedule appointments to meet patient needs following scheduling parameters set by the center and the specific provider.
* Assess and address the needs of callers: schedule appointments, take messages/telephone encounters, and promptly dispatch calls to appropriate staff.
* Make calls as needed to schedule/reschedule appointments
* Work closely with nursing staff to triage patient needs and schedule appointments.
* Communicate with no-show patients by phone or by mail as directed by provider and center policy.
* Work closely with front office team members to share information and provide cross-coverage assuring that patient services responsibilities of the care team are carried out correctly and in a timely manner.
* In the event of inclement weather or other threats to the center opening on schedule, the appointment specialist prints and takes home the schedule for the day(s) in question. Should the center not open the appointment specialist calls their assigned provider's patients to cancel and/or reschedule appointments.
* Play and active role in training new employees who are member of the care team or patient services team.
* Communicate with clarity and courtesy on telephone, in person and in written communication.
* Operate computer database to schedule appointments, look-up patient accounts, and other computer operates as necessary.
* Empanel patients in the electronic medical record system
* Assist coworkers with all front office and scheduling functions.
* Performs other necessary duties as assigned by the Patient Services Manager to meet the goal of providing quality health care services.
Reading Interventionalist (6805)
Customer service assistant job in Charlottesville, VA
University Instructors is recruiting for immediate placement of a dynamic reading specialist to support our district partner in Orange County Virginia. As a reading specialist, you will play a crucial role in enhancing students' reading skills and fostering their love for literacy. You will partner with classroom teachers, parents, and the community to support and implement effective reading interventions and tailor programs to meet students' diverse needs.
Responsibilities
Successful applicants will:
- Assess and evaluate students' reading abilities to identify strengths and areas for improvement.
- Develop and implement individualized reading intervention plans for students struggling with literacy skills.
- Collaborate with classroom teachers to integrate effective reading strategies into the curriculum.
- Provide professional development and support to teachers on best practices in reading instruction.
- Monitor and track student progress through data analysis and adjust interventions as needed.
- Create and maintain a positive and engaging learning environment that promotes a love for reading.
- Communicate regularly with parents and guardians regarding student progress and strategies to support reading at home.
- Organize and lead reading workshops, events, and programs to promote literacy within the school community.
- Stay current on research and trends in reading instruction and literacy development.
- Participate in school committees and contribute to the overall improvement of the educational environment.
Qualifications
- Bachelor's degree
- Minimum of three years of teaching experience, preferably in elementary education.
- Strong knowledge of reading assessment tools and intervention strategies.
- Excellent communication and interpersonal skills.
- Ability to work collaboratively with diverse groups of students, staff, and parents.
Compensation
$31 Hourly/ Mon-Friday
EEO Statement
University Instructors is an equal opportunity employer
Auto-ApplyCustomer Service Representative-Staunton, VA
Customer service assistant job in Staunton, VA
The Customer Service Representatives at First Bank and Trust are the primary contact for our customers. CSRs provide our customers with superior and quality customer service. The individuals promote the Bank's products and services and provide customer referrals for new products and services on a daily basis.
ESSENTIAL DUTIES AND RESPONSIBILITIES :
Greeting customers warmly and professionally, creating a welcoming atmosphere in the branch.
Assisting customers with account openings, closures, and maintenance, ensuring accuracy and adherence to banking policies.
Identifying customer financial needs through comprehensive profiling and active listening.
Identifying opportunities to cross-sell bank products and services to customers.
Resolving customer inquiries, concerns, or complaints promptly and effectively.
Collaborating with team members to meet customer service and operational goals.
Staying updated on banking regulations, product changes, and industry trends to provide accurate and up-to-date information to customers.
Ensuring compliance with all banking policies, procedures, and regulations.
Assisting customers with account inquiries, resolving issues, and providing information on banking products and services.
Responding to customer inquiries in person, over the phone, or via email.
Ensuring compliance with all banking policies, procedures, and regulations.
Maintaining a clean and organized work area for efficient customer service.
All other duties as assigned.
QUALIFICATIONS :
High school diploma or equivalent.
Associate's degree - Accounting, Business, Finance, Communications, and/or Marketing - preferred.
Two years of previous cash handing or customer service experience.
Strong communications and interpersonal skills.
Attention to detail.
Basic computer proficiency and ability to learn banking software.
BENEFITS FOR FULL-TIME EMPLOYEES:
PTO Leave is 20 Days per year earned monthly.
First Bank and Trust recognizes 11 paid holidays, when the holidays occurs during the work week.
Medical, Dental and Vision Insurance coverage starts the 1st day of the month after hire date.
Employees are automatically enrolled in the bank's 401K/ESOP Plan.
First Bank and Trust provides basic life insurance coverage equal to two times an employees' base salary.
First Bank and Trust provides long-term disability Insurance coverage.
Normal work week is Monday- Friday between 8:00 - 6:00 .
COMPLIANCE: The employee has the responsibility to acquire and maintain the required knowledge of State and Federal Banking regulations and policies and those regulations and policies inherent to position requirements.
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this Job, the employee is regularly required to talk and hear. The employee is frequently required to stand, walk and sit. The employee is occasionally required to reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision.
WORK ENVIRONMENT: Typical office environment
CONFIDENTIALITY: Confidential information concerning a customer, system, design, program or product unique to First Bank & Trust Company shall not be used for personal gain. Such information shall not be revealed to any person outside the Bank without the consent of the individual or organization involved or as otherwise permitted by law.
The statements on this job description are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required. Employees may perform other duties as assigned. In addition, all First Bank and Trust employees are expected to:
Promote teamwork and cooperative effort.
Help train and give guidance to other employees.
Maintain a clean, safe, and unobstructed work area.
Provide customers with the highest quality of products and service.
Understand and apply appropriate quality improvement processes.
Comply with corporate policies and procedures.
First Bank and Trust is an Equal Opportunity Employer EOE/AA/M/F/Disabled/Veteran
Auto-ApplyCustomer Service/Ramp Agents - SHD
Customer service assistant job in Shenandoah, VA
We have upcoming openings at this Airport for Customer Service Agents. Experience is helpful but not necessary. Applicants will be required to attend (1-2) weeks of initial required training program, followed by additional training period later. (1-2) weeks total training period-paid if successful Competitive starting wage of $8.75 once all training is completed
Part-Time positions Available
Duties include loading/unloading luggage, ticket counter including selling tickets and checking in passengers, gate including boarding flights and assisting passengers with special needs and other duties can be assigned. All positions have lifting requirements and all employees learn all functions/cross train
Qualifications
Must be available to work variety of shifts including evenings, weekends and holidays
Must have a valid driver's license with a good driving record/provide a 3 yr record
Must pass an extensive fingerprinting criminal background check performed by the TSA/FBI.
Must pass a DOT pre-placement drug screen
Must be able to lift 50 LBS repetitively up to 75 with assistance
Must be able to work out doors in all types of weather as well as indoors
Must be able to bend, twist and stoop to service aircraft, extremely physical position
Must have basic computer and typing skills
Additional Information
All your information will be kept confidential according to EEO guidelines.
Customer Service and Sales Associate
Customer service assistant job in Charlottesville, VA
The Customer Service and Sales Associate is an essential member of the Hertz Local Edition team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our customers. This sales commissioned team member provides world class customer service and professionally and effectively sells Hertz products and services to meet the customer's travel and insurance replacements needs.
Wages: $17.00/hr.
Responsibility of a Sales and Service Associate includes:
Effectively communicate and offer ancillary products and services to enhance customer's travel experience.
Strong emphasis on selling and revenue maximization on core products such as, but not limited to, options to waive customer's responsibility of damage, fuel options and vehicle upsells.
Achieve personal sales goals while supporting the goals of the team.
Work in a fast-paced sales environment, providing helpful, quality service and sales, while enhancing the customer's rental experience.
Convert phone shops to reservations and rentals
Creating a positive customer service experience by listening to and identifying customer needs
Engaging customers in a courteous professional manner and ensuring overall customer satisfaction and service
Maximize revenue opportunities with customers by actively soliciting business after every rate quote, addressing/overcoming customer objections to placing a reservation, utilizing various sales techniques as appropriate to obtain every possible booking.
Assist customers with various post rental inquiries that involve the rental and billing process.
Viewing every customer contact as a sales opportunity and soliciting reservations on customer service calls.
Skills/Experience:
Demonstrate good communication skills both written and oral. Communicate in English clearly and proficiently. Candidates fluent in other languages are encouraged to apply.
Have the competitive drive and confidence to succeed in a commission-based environment.
Work in a fast-paced environment with a variety of tasks. Excellent organizational and time management skills.
Demonstrate sales, professionalism and interpersonal skills.
Show a high level of ownership, accountability and initiative.
Show proven experience of working well within a team.
Work flexible shifts including weekends and holidays; and work overtime as required.
Work outdoors during all weather conditions.
Stand for long periods of time.
Qualified applicants will have the following:
A valid driver's license with record in good standing
Ability to drive and operate vehicles
Fluency in English
1-2 years of customer service and sales experience.
Physical Requirements:
Applicant must possess all auditory, speaking and communicating capabilities necessary to complete the responsibilities detailed above. The essential functions of this position include, but are not limited to, the following: sitting, standing, walking, bending and twisting, climbing, driving, pushing and pulling, speaking, hearing, writing, lifting, typing, filing, seeing, reading and the ability to use a computer, telephone, calculator, copy machine and fax machine.
Auto-ApplyCustomer Service Associate
Customer service assistant job in Harrisonburg, VA
Job Description
As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves.
Duties and Responsibilities:
• Provides customer engagement in positive and approachable manner. • Assists in maintaining a clean, well-stocked store for customers during their shopping experience. • Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor. • Independently stocks shelves and recovers merchandise in the store. • Accurately handles customer funds and processes transactions using the POS system. • Remains constantly aware of customer activity to ensure a safe and secure shopping environment. • Performs all other duties as assigned in order to maintain an effective and profitable store operation.
Position Requirements:
Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.
Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.
Physical Requirements: Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accommodation.
Availability: Ability to work flexible, full-time schedule or part-time to include days, evenings, weekends and holidays.
Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.
Working Conditions
•
Retail store environment where extended periods of standing are required
•
Retail store stockroom environment subject to fluctuations in temperature
•
Frequent lifting and maneuvering of merchandise and displays.
•
Exposure to dust and extreme temperatures while unloading trailers.
•
Scheduled work hours may vary, to include evenings and weekends.
• Occasional use of ladders required.
Appointment Specialist - Call Center
Customer service assistant job in Arrington, VA
Job Summary: The appointment specialist works as a member of a care team consisting of, at a minimum, a provider, nurse, check-in/out person and appointment specialist. He/she receives incoming/makes outgoing telephone calls, addresses the needs presented by patients or dispatches the caller to the appropriate staff person. He/she schedules appointments in the computer scheduler, taking into consideration scheduling protocols, provider availability and optimal patient flow. The appointment specialist must remain consistently polite, efficient and patient-care centered in all communications with patients and staff. He/she must work closely with the nursing staff to maintain efficient operations with quality patient care as primary consideration. Demonstrates a sincere dedication and loyalty to the mission, vision and core values of BRMC.
Responsibilities:
* Schedule appointments to meet patient needs following scheduling parameters set by the center and the specific provider.
* Assess and address the needs of callers: schedule appointments, take messages/telephone encounters, and promptly dispatch calls to appropriate staff.
* Make calls as needed to schedule/reschedule appointments
* Work closely with nursing staff to triage patient needs and schedule appointments.
* Communicate with no-show patients by phone or by mail as directed by provider and center policy.
* Work closely with front office team members to share information and provide cross-coverage assuring that patient services responsibilities of the care team are carried out correctly and in a timely manner.
* In the event of inclement weather or other threats to the center opening on schedule, the appointment specialist prints and takes home the schedule for the day(s) in question. Should the center not open the appointment specialist calls their assigned provider's patients to cancel and/or reschedule appointments.
* Play and active role in training new employees who are member of the care team or patient services team.
* Communicate with clarity and courtesy on telephone, in person and in written communication.
* Operate computer database to schedule appointments, look-up patient accounts, and other computer operates as necessary.
* Empanel patients in the electronic medical record system
* Assist coworkers with all front office and scheduling functions.
* Performs other necessary duties as assigned by the Patient Services Manager to meet the goal of providing quality health care services.
Community Based Mental Health CSA Clinician Counselor QMHP
Customer service assistant job in Orange, VA
Community Based CSA Clinician
EMS of Virginia
is seeking a Qualified Mental Health Professional (QMHP) registered with the Board of Counseling to provide CSA Funded Services in the Orange County area of Virginia. These services include Virtual Residential (support in the home of children under 18, similar to crisis and home based combined), Parent Coaching, Home Based Counseling, Mentoring, and other services EMS crafts to meet the needs of youth involved with local CSAs and FAPT Teams.
EMS of Virginia has been in business since 2005 serving the mental health needs of the Tri-Cities area. We pride ourselves in being a "boutique" style agency. While you may find other agencies that provide community based services, we consider ourselves to be more than "just another one of those agencies". We are constantly looking for ways to be different, to provide services to clients in a way that tailors to their specific needs, and to provide a positive, comfortable, and fun work environment for our team members. We expect hard work, but hard work pays off at EMS of Virginia!
Duties include (but are not limited to):
Seeing clients in the community such as the client's home
Providing 1-1 mental health counseling related to goals
Providing skill building to adults with serious mental illness
Taking adult clients to appointments
Taking adult clients to link with resources in the community
Case Management to ensure client's basic needs are met
Providing individual and family counseling to children and adolescents
Completing individualized services plans
Completing quarterly reports
Completing progress notes for each session with a client
Providing information for authorization of services
Meeting regularly for supervision
Attendance at team meetings
EMS of Virginia
has been in business since 2005. We strive to hire invested individuals who are willing to help the company reach our goals so that we can help you reach your goals. In addition to a competitive hourly wage, we offer health insurance to full-time team members, accrued PTO, flexible schedules, incentives for client referrals, and incentives for referring skilled team members. We also have a tenured tier system that rewards team members the longer they are with us. As well, we offer part-time opportunities for those wishing to supplement their full-time income.
We pride ourselves in being able to provide good clinical work to clients and seek to hire individuals who are licensed or licensed-eligible as a Licensed Clinical Social Worker (LCSW) or Licensed Professional Counselor (LPC). If you are on this path, we will work with you to provide your supervision experience toward licensure. If you are QMHP with experience with children and/or adults, we also want to hear from you! Please visit our website: ********************** or follow us on Facebook, Twitter, or Instagram to get a sense of who we are!
Auto-ApplyReading Interventionalist (6805)
Customer service assistant job in Orange, VA
University Instructors is recruiting for immediate placement of a dynamic reading specialist to support our district partner in Orange County Virginia. As a reading specialist, you will play a crucial role in enhancing students' reading skills and fostering their love for literacy. You will partner with classroom teachers, parents, and the community to support and implement effective reading interventions and tailor programs to meet students' diverse needs.
Responsibilities
Successful applicants will:
- Assess and evaluate students' reading abilities to identify strengths and areas for improvement.
- Develop and implement individualized reading intervention plans for students struggling with literacy skills.
- Collaborate with classroom teachers to integrate effective reading strategies into the curriculum.
- Provide professional development and support to teachers on best practices in reading instruction.
- Monitor and track student progress through data analysis and adjust interventions as needed.
- Create and maintain a positive and engaging learning environment that promotes a love for reading.
- Communicate regularly with parents and guardians regarding student progress and strategies to support reading at home.
- Organize and lead reading workshops, events, and programs to promote literacy within the school community.
- Stay current on research and trends in reading instruction and literacy development.
- Participate in school committees and contribute to the overall improvement of the educational environment.
Qualifications
- Bachelor's degree
- Minimum of three years of teaching experience, preferably in elementary education.
- Strong knowledge of reading assessment tools and intervention strategies.
- Excellent communication and interpersonal skills.
- Ability to work collaboratively with diverse groups of students, staff, and parents.
Compensation
$31 Hourly/ Mon-Friday
EEO Statement
University Instructors is an equal opportunity employer
Auto-ApplyCommunity Based Mental Health CSA Clinician Counselor QMHP
Customer service assistant job in Culpeper, VA
Job Description
Community Based CSA Clinician
EMS of Virginia
is seeking a Qualified Mental Health Professional (QMHP) registered with the Board of Counseling to provide CSA Funded Services in the Orange County area of Virginia. These services include Virtual Residential (support in the home of children under 18, similar to crisis and home based combined), Parent Coaching, Home Based Counseling, Mentoring, and other services EMS crafts to meet the needs of youth involved with local CSAs and FAPT Teams.
EMS of Virginia has been in business since 2005 serving the mental health needs of the Tri-Cities area. We pride ourselves in being a "boutique" style agency. While you may find other agencies that provide community based services, we consider ourselves to be more than "just another one of those agencies". We are constantly looking for ways to be different, to provide services to clients in a way that tailors to their specific needs, and to provide a positive, comfortable, and fun work environment for our team members. We expect hard work, but hard work pays off at EMS of Virginia!
Duties include (but are not limited to):
Seeing clients in the community such as the client's home
Providing 1-1 mental health counseling related to goals
Providing skill building to adults with serious mental illness
Taking adult clients to appointments
Taking adult clients to link with resources in the community
Case Management to ensure client's basic needs are met
Providing individual and family counseling to children and adolescents
Completing individualized services plans
Completing quarterly reports
Completing progress notes for each session with a client
Providing information for authorization of services
Meeting regularly for supervision
Attendance at team meetings
EMS of Virginia
has been in business since 2005. We strive to hire invested individuals who are willing to help the company reach our goals so that we can help you reach your goals. In addition to a competitive hourly wage, we offer health insurance to full-time team members, accrued PTO, flexible schedules, incentives for client referrals, and incentives for referring skilled team members. We also have a tenured tier system that rewards team members the longer they are with us. As well, we offer part-time opportunities for those wishing to supplement their full-time income.
We pride ourselves in being able to provide good clinical work to clients and seek to hire individuals who are licensed or licensed-eligible as a Licensed Clinical Social Worker (LCSW) or Licensed Professional Counselor (LPC). If you are on this path, we will work with you to provide your supervision experience toward licensure. If you are QMHP with experience with children and/or adults, we also want to hear from you! Please visit our website: ********************** or follow us on Facebook, Twitter, or Instagram to get a sense of who we are!
Powered by JazzHR
YHOHEWhdkr