Service Advisor
Customer service assistant job in New Bern, NC
Automotive Service Advisor
New Bern Auto Group is looking to expand our team to assist with our growing customer base. We are looking for individuals who are organized and detailed with a strong customer service base. The Service Advisor will act as a liaison between customers and technicians. Communicate with customers to determine their vehicle issues and repair timelines. Provides technicians of accurate symptoms to properly diagnose vehicles. Our ongoing training programs and managers who work side by side with you help ensure your success and growth in the automotive industry and our company. We provide an excellent work environment with investments in our employees and facilities.
The candidate must possess above average customer service and communication skills.
What We Offer
Competitive Pay Plan
Medical and Dental
401K Plan
Paid time off and vacation
Growth opportunities
Paid Training
Employee vehicle purchase plans
Family owned and operated
Long term job security
Health and wellness
Flexible Work Schedule
Discounts on products and services
Service Advisor responsibilities:
Meet and Greet customers and perform an initial write up
Communicates with customers throughout the day
Consult with technicians regarding necessary repairs and maintenance
Use your knowledge of our products and services to sell and provide in depth explanation of features and benefits
Answer questions about service scheduling, completion times, drop off and pick up of customer cars.
Managing Department workflow and scheduling
Maintaining a positive customer relationship to ensure repeat business
Making sure all customer's invoices match estimates and process payment for invoices
Applicant qualifications:
Quick learner in computer operating systems
A strong understanding of automotive technology and the auto industry
Excellent customer service, interpersonal and communication skills.
Goal Oriented
Customer Accounts Advisor
Customer service assistant job in Washington, NC
The salary range for this role is $12.25 to $13.00 per hour*.
is also eligible for incentive pay based on performance.
Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership.
Skills for Success
Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.
The Work
Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments.
Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone
Sell customers on the benefits of timely lease agreement renewal payments
Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals
Assist with merchandise returns and guest deliveries as directed by management
Clean and certify merchandise in the Quality Assurance Center for all items personally returned
Complete and maintain weekly vehicle maintenance sheet and route sheets daily
Load, secure and protect product in company vehicle
Safely operate company vehicle
Assist the Sales Team as needed
Any reasonable duties requested by management
Requirements
United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18.
Must meet DOT requirements to obtain certification in required states (United States)
Ability to work schedule of hours varying from 8 am to 9 pm
Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly
Two years of retail/customer service experience preferred
High School diploma or equivalent preferred
Excellent interpersonal and communication skills
High energy with the ability to effectively perform all functions of the store and multitasking effectively
Proper telephone etiquette
Uphold the Aaron's Brand and protect company assets
Maintain a professional appearance
Proficient computer skills
Aaron's Total Rewards
Our team members are our greatest asset. As an expression of our appreciation, Aaron's is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes**:
Paid time off, including vacation days, sick days, and holidays
Medical, dental and vision insurance
401(k) plan with contribution matching
*Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
**Benefits vary based on FT and PT employment status.
Customer Service
Customer service assistant job in Washington, NC
ob Title: Customer Service Representative
Hours: Full-time, Monday to Friday, 9 AM - 5 PM (Flexible shifts available)
Responsibilities:
Assist customers with inquiries via phone, email, and live chat.
Provide product/service information and resolve issues in a timely, professional manner.
Handle returns, exchanges, and warranty claims according to company policies.
Process orders, track shipments, and update customer records.
Escalate unresolved issues to the appropriate department or supervisor.
Maintain knowledge of company products, services, and promotions.
Qualifications:
High school diploma or equivalent (higher education a plus).
1-2 years of customer service experience preferred.
Strong communication and problem-solving skills.
Ability to remain patient and calm under pressure.
Proficiency in Microsoft Office and CRM software (training provided).
Perks:
Competitive hourly rate/salary with potential for performance-based bonuses.
Health, dental, and vision insurance options.
Paid time off (PTO) and holidays.
Career development opportunities and training programs.
Friendly, supportive team environment.
Required qualifications:
Legally authorized to work in the United States
20 years or older
Global Customs Lead - Americas
Customer service assistant job in Greenville, NC
SummaryThe Americas Customs Leader supports all customs related matters to ensure full compliance of the region and individual country regulatory requirements for the Onshore Wind business within GE Vernova. This role supports the Americas Customs Compliance team and is a critical link to support governance and collaboration between corporate functions, service providers and regulatory agencies for import & export activities and special programs. The position will apply Lean Sigma principles and methodologies to support efficiency, competence, and compliance.Job Description
Essential Responsibilities
Develop and implement strategy for Customs operations in the region, aligned with Global Customs Enterprise Standard.
Serve as the internal Customs compliance and trade regulations subject matter expert for the region and conduct assessments of pending regulatory legislation to evaluate business impact.
Support in the development, implementation and enforcement of guidelines, solutions and strategy to optimize Customs processes, cost-effective operations and facilitate compliance.
Americas project lead to focus on continuous improvement and regulatory alignment.
Develop and provide training to colleagues and stakeholders to maintain a high-level of compliance awareness and cultivate a culture of compliance and expertise within the geography.
Oversight and enhancement of timely and accurate day-to-day Customs processes, including working with approved agents to support of daily customs clearances and shipment resolution.
Oversight and support of internal and external audits.
Act appropriately and expeditiously in response to any perceived customs and trade compliance infractions. Demonstrate critical thinking and flexibility to manage and solve these issues and ensure risk mitigation efforts.
Support research and preparation of Customs rulings, post-entry amendments, Customs requests for information, including CF28 and CF29's, and related regulatory inquiries.
Oversight of pre and post shipment audit review, inclusive of valuation, classification, country of origin and applicable special program documentation, for cross-border shipments.
Provide expert-level knowledge of HS classification, valuation, free trade agreements, country of origin determination, ADD/CVD scope determinations, Section 232 and 301, Incoterms, etc.
Support oversight of Customs Broker management.
Oversight and support of specialized trade programs including supply chain security (CTPAT), Authorised Economic Operator (AEO), foreign trade zones, bonded warehouses, temporary import processes, reconciliation, duty drawback, duty recovery claims, etc.
Oversight of import and export licensing, PGA requirements, and other regulatory agency determinations.
Implement and maintain corporate policies, procedures and import & export manuals, etc.
Work with approved authorized providers and agents to support daily customs clearances and international transaction issue resolution.
Manage customs requirements for CAPEX projects.
Initiate and manage key performance indicators (KPI's) and metrics on duty, quality, savings, risks, and value creation for Compliance dashboards and reporting.
Evaluate internal controls and drive implementation of recommended improvement plans.
Regional representative for Customs Council.
Shared oversight of regional Customs and Partner Governing Agency relationships.
Perform other duties as assigned.
Qualifications/Requirements
Bachelor's degree from an accredited university or college.
Licensed Customs Broker License or Certified Customs Specialist, preferred.
Minumum of 5+ yeas of successful experience supporting Customs activities wthin Americas.
In-depth knowledge of Americas Customs Compliance regulations, including 15 CFR & 19 CFR, CTPAT and Foreign Trade Zones.
Wing to wing expertise across Customs processes.
High proficiency in Microsoft Office applications (Word, Excel, Outlook, PowerPoint, Visio).
Desired Characteristics
Highly motivated compliance professional with strong project management & leadership skills.
Ability to thrive and adapt in a dynamic and fast-changing environment.
Excellent verbal and written communication skills.
Demonstrated ability to anlyze and resolve problems while using knowledge, experience and instinct to make accurate and timely decisions.
Ability to work within a cross-functional and cross-cultural team located across global time zones.
Demonstrated ability to support engagement at all levels of internal and external organizations.
Experience in working with global teams and demonstrates a global mindset.
GE Vernova offers a great work environment, professional development, challenging careers, and competitive compensation. GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE Vernova will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
Relocation Assistance Provided: Yes
For candidates applying to a U.S. based position, the pay range for this position is between $117,300.00 and $195,500.00. The Company pays a geographic differential of 110%, 120% or 130% of salary in certain areas. The specific pay offered may be influenced by a variety of factors, including the candidate's experience, education, and skill set.Bonus eligibility: ineligible.This posting is expected to remain open for at least seven days after it was posted on December 01, 2025.Available benefits include medical, dental, vision, and prescription drug coverage; access to Health Coach from GE Vernova, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Vernova Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and financial planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability benefits, life insurance, 12 paid holidays, and permissive time off.GE Vernova Inc. or its affiliates (collectively or individually, “GE Vernova”) sponsor certain employee benefit plans or programs GE Vernova reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a GE Vernova welfare benefit plan or program. This document does not create a contract of employment with any individual.
Auto-ApplyCustomer Segment Leader (Sales)
Customer service assistant job in Goldsboro, NC
Job Description
The Customer Segment Leader will achieve specific sales goals including both revenue and profit objectives within the Service division. This role will work with Sales and Operations to develop growth strategies and new customer specific sales strategies in addition to building client business relationships and approvals with goal of increasing product sales over time and understanding customer needs. This role establishes sales for products and services related to electrical substation power equipment and promotion of Service capabilities.
PRINCIPLE DUTIES AND RESPONSIBILITIES
Lead regional commercial activity and sales support to achieve specific business goals with highest priority placed on orders entered to fulfill capacity available and contribution margin objectives
Lead and execute commercial growth strategies according to business Growth Play Book (GPB) identifying opportunities to better satisfy the needs of assigned market segment
Evaluate growth opportunities in the market identified by customer needs; assess business options to address those needs and make recommendations to commercial management.
Lead sales seminars for customers, distributors, and product seminars for end users on the uses and applications of all Prolec-GE Waukesha, Inc. Service capabilities to create product awareness and demand.
Keep abreast of competitors' activities, the business climate, and economic events to identify sales trends that impact Prolec-GE Waukesha, Inc. Service market share.
Responsible to execute pricing strategies for the business, focusing on maximizing contribution margin results for the P&L.
Lead terms and conditions negotiations according to Delegation of Approval process.
Lead new customer acquisition, approval process and new Service Letter Agreement.
Define go-to-market strategy to better serve the customers and capitalize opportunities
Plan and attend industry related tradeshows/regional technical seminars as a representative of Prolec-GE Waukesha, Inc. Service.
Responsible for preserving pricing in assigned territory.
Compile and report on assigned territory competitive feedback & bid feedback.
Build and maintain strong relationships with new customers to ensure ongoing customer satisfaction
Provide product, application, and technical support to the Sales Team
Follow-up on previously submitted sales quotations and requests from new customer(s).
Follow-up on completed service activities and recommended future actions.
Generate regional analytical reports for staff and to support commercial review meetings.
Interface with other departments and stakeholders within Service, Components, Prolec-GE Waukesha, Inc., outside sales representatives regarding day-to-day sales items.
KNOWLEDGE, SKILLS & ABILITIES
Excellent communication skills
Strategic thinker with relationship building skills
Problem solver mentality; strong analytical and decision-making skills
Well organized with exceptional written, verbal and formal presentation skills
Exceptional track record of dealing with and influencing internal and external customers
Ability to motivate stakeholders to achieve extra-ordinary results through teamwork
bid/proposal preparation and the ability to read and understand bid/proposal specification, both from a technical and commercial perspective, including interpretation of contractual terms and conditions
Candidate must have knowledge of engineering project management
EDUCATION AND EXPERIENCE
Required Education / Experience
Associate degree in a technical field and 5+ years of industry, industrial, or construction related technical sales experience.
Preferred Education / Experience
Bachelor's degree in Electrical or Mechanical Engineering with a basic knowledge of substation electrical equipment and previous technical product sales experience.
7+ years of technical sales experience for engineered-to-order products with long lead-times and/or in power systems and/or substation.
ADDITIONAL INFORMATION
Key Working Relationships
Functional Leaders: Engineering, Human Resources, Sales Operations, Sourcing, Operations
Physical Demands
Must be able to sit and stand for extended periods of time. Ability to travel by plane and car.
Working Conditions
Office with occasional visits to customer sites. Estimated travel 30-50% (1-2 occurrences per month) based on opportunity profile.
Prolec-GE Waukesha, Inc. is an equal opportunity employer and makes employment decisions without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, genetic information, disability, protected veteran status, or any other reason prohibited by applicable law.
Morning Customer Service/Sales Associate
Customer service assistant job in Greenville, NC
Benefits:
Employee discounts
Flexible schedule
Free uniforms
Opportunity for advancement
Training & development
"BRING THE JOY WITH CAKES" This position is for a person who can do MORNINGS (8:15AM - 4:00PM), perfect for anyone looking for part-time work while kids are in school. It will require an occasional Saturday and or Sunday. This is not a seasonal opportunity.
A person to help with marketing and retail is a BONUS! You will be perfect if you have a passion for customer service and design.
Easy, Fun, and Great Smells!
Locally owned and operated Bakery
The Nothing Bundt Cakes (NbC) Joy Creator creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes. The Joy Creator is the first point of brand contact in our bakery and serves in an essential role to engage and bring joy to our guests, create a memorable experience and leave a positive, lasting impression. The Joy Creator embodies NbC core values and demonstrates a strong commitment to guest satisfaction as well as excellence and efficiency in the workplace. Accountabilities/Duties:
Promptly greets walk-in and phone guests with genuine warmth and helpful enthusiasm to determine interests and needs, and follows NbC Sweet Steps of Service to create a superior guest experience.
Maintains strong product knowledge to educate guests on NbC cake distinction, size and flavor profile options, pricing, special promotions, and complimentary retail merchandise.
Suggests additional merchandise, including balloons, candles, and cards, to complete a unique celebration.
Processes guest orders efficiently and accurately utilizing the point-of-sale system and invite guests to join NbC Email Club to benefit from special promotions and remain connected.
Upholds a clean and organized bakery presentation, which may include routine sweeping/mopping of the floor, and dusting/cleaning of countertops, windows, and other surfaces.
Replenishes retail merchandise and cake display case to ensure a strong visual presentation.
Assists the Crafter in preparing cake decorations and packaging supplies as needed.
Complies with all health and safety guidelines and NbC policies and procedures, including strict adherence to dress code and personal hygiene.
Maintains a consistent work attendance and punctuality record.
Core Values and Competencies:
Servant's Heart
Goes above and beyond to support the team or guest, and is reliable, trustworthy and responsive.
Keeps the good of the team or guest ahead of personal interests or gain.
Displays humility and empathy in interactions with others.
Spirit of a Champion
Demonstrates pride in responsibilities, an intense drive and a passion to succeed.
Takes initiative and 100% ownership of responsibilities, with zero excuses for issues within direct control.
Operates with a strong sense of urgency and adheres to NbC brand standards.
Genuine Connections
Projects warmth, enthusiasm, and optimism that attracts others.
Builds positive, productive relationships with all team members.
Listens actively and communicates openly, clearly and respectfully.
Knowledge, Skills, and Abilities:
Exhibits high energy and strong interpersonal skills; is friendly, helpful, positive, patient, socially confident and communicative.
Enjoys interacting with diverse people and excels at providing a superior guest experience.
Can perform multiple tasks simultaneously while maintaining meticulous attention to detail.
Is diligent, organized and self-motivated.
Has the ability to understand and carry out oral and written instructions and request clarification when needed.
Is comfortable with new technology and has the ability to operate a point-of-sale system.
Understands basic arithmetic; can perform calculations when needed and provide monetary change using U.S. currency.
Has the capacity to stand for extended periods of time and work in a fast-paced environment.
Education, Certifications and Work Experience Requirements:
Applicants must be 16 years of age or older.
While no formal education or work experience is required, previous guest service experience at a bakery, restaurant or retail store is a plus.
Work Availability: Can be flexible to work various shifts, including early mornings, evenings, Saturdays and minimal holidays as needed.
Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law.
Compensation: $10.00 - $13.00 per hour
Join Our Growing Family
From “Happy Birthday” to “Just Because,” Nothing Bundt Cakes is committed to bringing joy to our guests and our communities and helping make every celebration sweeter! Each bakery offers a warm and welcoming work environment with team members who embody this joy-filled brand and possess a Servant's Heart, the Spirit of a Champion and the ability to make Genuine Connections.
With over 500 bakery locations in 40+ U.S states and in Canada, there's plenty of opportunity to join our family!
Click here to learn more about Nothing Bundt Cakes .
Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law.
California Applicant Privacy Policy
Auto-ApplyAutomotive Customer Service Advisor - 2682
Customer service assistant job in New Bern, NC
Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customer service skills and retail sales knowledge to an industry that will really get you moving, we'll train you on the rest!
We are now hiring Customer Service Advisors/Lube Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle.
Benefits:
Opportunity to increase your payrate within your first 60 days of employment!
Paid training plus bonus incentives for completing training.
Cross-training across multiple roles, increasing your earning potential.
Career paths that offer limitless growth opportunities (in Automotive and Management)!
Safety focused work environment to always keep you and our customers safe!
Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! *
Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! *
*For full time employees
PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. The ability to build rapport and explain products effectively makes you the perfect candidate for this position! We do not require automotive experience, but customer service/sales experience are preferred.
Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver's license is strongly preferred as it ensures your career opportunities will not be limited but is not required.
See full job description below!
Job Summary
The Customer Service Advisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit!
Job Responsibilities:
Greet and escort guests from their vehicles as you review their requests.
Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training.
Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings.
Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction.
Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires.
Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals.
Other duties as assigned by management.
Requirements:
Proven face-to-face customer service or sales experience.
Ability to perform the responsibilities of the job.
Able to stand for an extended period.
Ability to bend, stoop, reach, crawl, and climb stairs.
Ability to lift over 50 pounds.
Comfortable working in an enclosed and/or semi-outdoor environment.
Authorized to work in the US without sponsorship.
Qualifications:
Valid Driver's License preferred.
Excellent customer service and communication skills.
Keen listening and reasoning skills to capture guests' product needs.
Confident in overcoming objections and not afraid of rejection.
An energetic and positive attitude that is welcoming to guests.
Ability to work well in a team environment.
Dedication to following safety policies and procedures.
Willingness to undergo on the job training and a growth mindset.
Ability to work in a fast-paced environment while multi-tasking.
Benefits:
Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine*
Employer Funded Basic Life & Accidental Death Dismemberment*
Bonus structure for JLU Module completions within set timeframes.
Employee discount on parts and services
Additional benefits available:
Dental Plan and/or Vision Plan*
Life & Accidental Death Dismemberment and/or Accident*
Short-Term and Long-Term Disability*
Critical Illness and/or Cancer and/or Hospital Indemnity*
Flexible Spending Account (FSA) and/or Dependent Care FSA*
Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance
* Full-time employees only
Equal Opportunity Employer
Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Customer Service Associate
Customer service assistant job in Ayden, NC
Job Description
As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves.
Duties and Responsibilities:
• Provides customer engagement in positive and approachable manner. • Assists in maintaining a clean, well-stocked store for customers during their shopping experience. • Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor. • Independently stocks shelves and recovers merchandise in the store. • Accurately handles customer funds and processes transactions using the POS system. • Remains constantly aware of customer activity to ensure a safe and secure shopping environment. • Performs all other duties as assigned in order to maintain an effective and profitable store operation.
Position Requirements:
Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.
Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.
Physical Requirements: Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accommodation.
Availability: Ability to work flexible, full-time schedule or part-time to include days, evenings, weekends and holidays.
Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.
Working Conditions
•
Retail store environment where extended periods of standing are required
•
Retail store stockroom environment subject to fluctuations in temperature
•
Frequent lifting and maneuvering of merchandise and displays.
•
Exposure to dust and extreme temperatures while unloading trailers.
•
Scheduled work hours may vary, to include evenings and weekends.
• Occasional use of ladders required.
Specialist I, Digital Engagement
Customer service assistant job in Greenville, NC
About Us Fueled by a fundamental belief in innovation, Resurgent Capital Services is an industry-leading financial services company in our sector. It all began 25 years ago when a small group of successful entrepreneurs had a vision for a new type of asset receivables company. One with a commitment to superior service and a personal touch with every interaction. We believe that demonstrating integrity in everything we do, maintaining a strong commitment to compliance, and doing things the right way is a sustainable business model. We want you to feel like your work has an impact and makes a difference every day. Join us as we develop strategies for change and transform the trajectory of your career!
Notice for California Residents - California Privacy Policy
Summary:
As a Digital Engagement Specialist, you'll connect with customers through email, text, and chat to research answers to questions, and help find payment solutions that work for their accounts. This dynamic role is part of an innovative strategy at Resurgent Capital Services, designed to engage customers who respond to our marketing outreach via email and SMS, as well as those who connect with us directly through the RCS website.
Key Responsibilities
* Identify and execute the required actions as indicated by information received from customers while adhering to state and federal laws.
* Negotiate payment solutions on delinquent accounts through written communication
* Respond to customer inquiries within established timeframes
* Follow a daily workplan
* Maintain established levels of quality and efficiency
* Assist supervisor and manager in developing and documented processes as they are developed and refined
Work Schedule:
* Saturday Shift: Tuesday-Friday: 8:00pm-5:00pm & Saturday's 8:30am-5:00pm
Start Date: January 5, 2026
Training Period: Up to 90 days
Training Schedule: 8:30am-5:30pm Monday-Friday
Qualifications/Skills:
* 1-2 Years of related experience, preferably in a call center or collection environment
* Exceptional communication and interpersonal skills
* Demonstrated skills in problem solving, negotiations, and conflict resolution
* Ability to communicate effectively with strong writing skills, strong organization skills, time management and a high attention to detail.
* Ability to work in a fast-paced and ever-changing environment
* Relevant experience in the credit industry desired with a clear understanding of compliance requirements related to State, Federal and FDCPA guidelines
* Excellent work ethic and unquestionable integrity
What We Offer:
* Competitive Salary: Starting at $19.00-$21.00 per hour based on experience -
* Annual Bonus and merit increase based on annual performance review
* Eligible for Digital Specialist leveling promotions. Leveling promotion reviews are conducted by management biannually.
* Long term career growth - over 60% of all company openings are filled by internal promotion
* Comprehensive healthcare benefits which include wellness discounts, company provided Health Savings Account contributions of up to $1600, and free preventative drugs for chronic medical conditions.
* On-site clinic with nurse practitioner
* Supplemental benefits including (but not limited to): parental leave, infertility & adoption assistance, mental health support, free physical therapy resources, life insurance, and pet insurance.
* Safe Harbor 401k plan with company contributions up to 4.5%.
* Casual work environment
* On-site fitness center
* Company paid downtown parking worth up to $1000 annually
* Opportunities to give back to the community by participating in civic and charity events with colleagues.
* Employee Referral Bonus Program
* Dependent Scholarship Program
* Tuition reimbursement program of up to $5000 annually (some restrictions apply)
* Special awards, contests, and ad-hoc incentives
* Ability to work with phenomenal talent and friendly team of professionals
Educational Requirements:
* High School Diploma or GED required
Resurgent is an Equal Opportunity employer that is fueled by our diverse and inclusive work environment. Are you excited about this opportunity, but your skills and experience aren't an exact match? We encourage you to apply anyway! You may be just the person we are searching for to fill this or another position. We would love to consider you for the Resurgent team!
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.
Auto-ApplyCustomer Care Coordinator-Order Experience I
Customer service assistant job in Greenville, NC
By joining Numotion, you will be a part of the nation's leading provider of Complex Rehabilitation Technology. Numotion is helping thousands of people with individually configured, medically necessary mobility products and services. From manual and powered wheelchairs to disposable medical supplies that serve unique medical and functional needs, we are improving the lives of people with disabilities by enabling them to actively participate in everyday life. Maintaining our standing as the industry leader in CRT comes from having a workforce with a diverse mix of minds, backgrounds and experiences, and we are committed to cultivating an inclusive work environment based on open dialogue, active listening and ongoing definitive actions.
JOB PURPOSE:
Receives and implements new equipment requests, determines reimbursement eligibility and coordinates the timely provision of services. Facilitates timely order movement through Numotion's order processing system.
KEY RESPONSIBILITIES:
§ Assists customers with new equipment requests, obtains demographics, enters and maintains accurate data in order processing system while progressing orders through to completion.
§ Verifies insurance/funding eligibility and benefits, communicates to customers their financial responsibility, obtains prescriptions and any other medical documentation necessary to obtain funding.
§ Enters orders into order processing system assuring that efforts are made to accurately and completely perform intake steps.
§ Responds to customer inquiries, requests, and complaints in a timely manner working with other staff members to increase customer satisfaction and turnaround times.
§ Takes responsibility to completely resolve issues without additional transfers and/or de-escalate customers whenever possible.
§ Coordinates scheduling of ATP's and seating technicians for evaluations and adjustments requests.
§ Meets all set productivity and performance standards
§ Participates in New Equipment department initiatives to continually improve department results.
§ Other duties as assigned by manager
§ Utilize Numotion Leadership Principles to perform job with integrity, compliance, and values consistent with Numotion's mission.
§ Adhere to employee or customer confidentiality and comply with Numotion's policies and federal regulations.
§ Provide excellent customer service for all internal and external customers at all times. Provide solutions for customer concerns and continually focus on customer service as our top priority.
§ The above duties and responsibilities are not an all-inclusive list but rather a general representation of the duties and responsibilities associated with this position. The duties and responsibilities will be subject to change based on organizational needs and/or as deemed necessary by management.
REQUIRED QUALIFICATIONS, SKILLS, AND EXPERIENCE:
§ High school diploma or general education degree (GED) or equivalent combination of experience and education.
§ Minimum one year of customer service experience.
PREFERRED COMPETENCIES AND QUALIFICATIONS:
§ Strong communication skills, both written and verbal
§ Strong listening, organization and priority setting skills.
§ Ability to work in a fast-paced environment and juggle multiple priorities.
§ Ability to think quickly, assess a situation and make a sound decision.
§ Ability to provide best-in-class customer service
§ Working knowledge of service order processing experience
§ Knowledge of complex rehab equipment and products
§ Prior experience working in durable medical equipment industry
§ Demonstration of exceptional interpersonal and problem-solving skills both internally and externally with customers.
§ Knowledge of MS Word, Excel, PowerPoint, and Outlook
PHYSICAL WORK REQUIREMENTS:
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
§ Frequent use of hands, wrists, fingers associate with computer equipment.
§ Prolonged periods of time working at a desk and/or on a computer.
§ Occasionally move and reach with arms and hands.
§ Ability to communicate effectively.
§ Ability to work overtime as needed.
At Numotion, we offer competitive compensation packages, including medical, dental and vision insurance, short-term and long-term disability, a 401k, and life insurance. Numotion is an equal opportunity employer. We strive for a workplace that reflects the communities we serve and do not tolerate discrimination against our employees, customers, and partners regardless of ethnicity, disability, gender identity, sexual orientation, religion, age, citizenship, marital or veteran status. Numotion is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
Customer Insight Representative - 100% Commission | Rocky Mount, NC (SG-979839)
Customer service assistant job in Rocky Mount, NC
Job DescriptionAbout The Strickland Group The Strickland Group is a family-driven, vision-first agency backed by a major national carrier. We combine modern tech, AI-assisted systems, and human connection to change how families protect their future. Our mission is simple: serve people and leave them better than we found them. Why this role is different This isn't a corporate seat - it's a pathway to ownership. You'll build your own business while helping families protect their income, eliminate debt, and create generational wealth. We train you, support you, and help you win - whether part-time or full-time. What You'll Do • Contact warm leads (no cold calling) • Help families find the best protection plans • Develop leadership skills • Build a business with unlimited earning potential What We Look For • Coachable individuals hungry for growth • People who want time, freedom, and purpose • Strong communicators • No experience required (training provided) Earning Potential This is a 100% commission opportunity. Part-time: $35K-$75K. Full-time: $85K-$250K+. Top earners exceed $400K+. We hire nationwide, full-time and part-time. If you're ready to build something meaningful, apply today.
Call Center Specialist - On-Call
Customer service assistant job in Greenville, NC
No Phone Calls Please.
Shifts: Weekday Shift (6:00 pm - 7:00 am) Weekend Shift (Saturday 7:00 am until Sunday 7:00 am / Sunday 7:00 am until Monday 7:00 am)
GENERAL DESCRIPTION :
The Call Center is the point of access for individuals and/or their families seeking services at IFS for a mental health, substance use and intellectual and/or developmental disabilities crisis. Access Coordinators are the point of contact for all incoming calls for Integrated Family Services during business hours on Monday through Friday. They are responsible for answering the incoming calls for all office locations in a timely and professional manner while assisting callers in reaching the appropriate department, staff, and/or service. They will utilize customer service skills and techniques in determining the need of the caller to ensure that individual receives the best quality of service. Access Coordinators will briefly screen to determine the best appropriate action to occur at the time of the call. They will ensure that if a client is experiencing a crisis that they are linked to the Mobile Crisis Department for further assistance. Must possess the following knowledge/skills: strong knowledge of available community resources; psycho-educational skills; strong individual and group counseling skills; strong assessment skills; strong community integration skills; strong family/caregivers training and consultation skills; strong mentoring skills; strong mediation skills; strong adaptive skill training in all functional domains including vocational, educational, personal care, domestic, social, communication, leisure, problem-solving, etc.; strong behavioral crisis and modeling intervention skills; strong motivational interviewing skills; competency in Wellness Education and symptom management issues, cognitive behavioral therapy interventions and cultural competence.
WORK DUTIES AND TASKS :
Responsible for answering all incoming IFS calls and assisting individuals in reaching the appropriate department, staff, and/or service.
Responsible for the knowledge of the departments and services offered within IFS.
Responsible for answering calls in a timely and professional manner.
Responsible for utilizing positive customer service at all times.
Responsible for briefly assessing clients who are experiencing mental health, developmental disability, and/or substance abuse crisis.
Responsible for identifying appropriate natural supports or community resources to stabilize the individual's crisis as needed.
Responsible for ensuring the overall safety of the client, their families and the community as needed
Responsible for networking with other community agencies to ensure effective care across the service delivery continuum.
Maintains the client's electronic health record to ensure that appropriate Medicaid and agency standards are met.
Providing support via phone to individuals who are experiencing a crisis while linking them to the Mobile Crisis Department.
Making service and resource referrals as needed.
Responsible for engaging in monthly supervisions with Call Center Director to ensure best quality of service.
Attends staff meetings, clinical team meetings and training/events as assigned.
Attends continuing education per licensing requirements and as relevant to job duties.
Attends a minimum of 2 hours of cultural competency continuing education per year.
Completes annual adult CPR and First Aid certification courses.
Completes annual TB tests and any other required competencies as outlined by the Human Resources Department for all staff
Other duties as assigned
QUALIFICATIONS, EDUCATION AND EXPERIENCE REQUIREMENTS :
A graduate of a college or university with a Master's degree in a human service field and has one year of full time, post graduate degree accumulated mh/dd/sa experience with the population served, or a substance abuse professional who has one year of full time, post graduate degree accumulated supervised experience in alcoholism and drug abuse counseling; or
A graduate of a college or university with a bachelor's degree in a field other than human services and has four years of full time, post bachelor's degree accumulated mh/dd/sa experience with the population served, or a substance abuse professional who has four years of full time, post-bachelor's degree accumulated supervised experience in alcoholism and drug abuse counseling.
A minimum of one year's experience in providing crisis management services in the following setting: assertive outreach, assertive community treatment, emergency department, or other services providing 24/7 response in emergent or urgent situations AND twenty (20) hours of training in appropriate crisis intervention, strategies within the first 90 days of employment.
No criminal convictions of child abuse or violent crimes.
Must be able to pass background MVR and sexual offender check.
Must possess a valid driver's license.
Must be able to keep strict confidentiality and work with diverse populations
Auto-ApplyADA Reader/Scribe
Customer service assistant job in New Bern, NC
This position supports the delivery of ADA accommodations by assisting students with disabilities in the classroom completing academic assignments by writing down, typing verbatim what is dictated and by reading textbooks or assignments. Assistance mainly occurs outside of the classroom in the Academic Support Center, Library, or Testing Center. The position will work on average 16 to 20 hours per week and requires a flexible schedule.
Essential Duties & Responsibilities
* Assist students with disabilities in completing academic assignments in or outside the classroom
* Transcribing essays and homework assignments
* Transcribing instructor in-class lectures or presentations
* Reading textbooks, class notes, and homework assignments
* Provide services to students with limited acuity and/or legally blind
* Describe pictures in words
* Provide verbal cues for guiding, as needed
* Provide hands-on interpretation of course content in lab
Minimum Qualifications
High school diploma or equivalent.
Preferred:
Associate's degree from a regionally accredited institution of higher learning.
Proficiency with reader, scribe and lab assistant skills.
One year of related work experience.
Knowledge, Skills and Abilities
Knowledge
* Knowledge of disabilities
* Knowledge of learning strategies for students with disabilities
* Knowledge of disability assistive technology
Skills
* Good reading and writing skills
* Basic computer skills
* Intermediate knowledge of Microsoft Word
* Good communication and interpersonal skills
* Organization and attention to detail
* Multi-tasking and problem solving
Abilities
* Ability to write legibly
* Ability to perform repetitive tasks with patience
* Ability to work independently as well as with others and be self-motivated
* Ability to make sound decisions
* Ability to exhibit accountability, adaptability and collaboration
* Ability to read aloud clearly and softly, at a normal pace and with good pronunciation
* Establish and maintain effective working relationships with those contacted in the course of work
* Handle confidential information with absolute discretion
* Commitment to diversity, equity and inclusion; demonstrated ability to work effectively with a culturally diverse workforce, including those with different levels of academic preparation and varying physical and learning abilities, and socioeconomic levels
Treasury Services Specialist II
Customer service assistant job in Mount Olive, NC
Treasury Services Specialist II
Reports To: Treasury Services Sales Team Leader
None
FLSA Status: Exempt
Responsible for direct sales of new treasury services products that are moderate to complex in nature. Act as single point of contact for assigned business customers, expansion of existing business relationships, and the retention of customers. The Treasury Services Specialist will be responsible for selling the products and services related to treasury services; developing an understanding of the core processing system and the various modules attached to that system. This associate will ensure the treasury services products are implemented and working efficiently and effectively for their customers; working closely with IT, Bank Operations, Electronic Delivery, Commercial Lending and Retail Sales to meet all customer needs. Associate will coordinate between the departments, as well as with customers; reporting pertinent information to the immediate supervisor; responding to inquiries or requests for information. May also provide/refer other banking services as needed by customers.
Specific Job Functions (Duties/Responsibilities):
Solicit and call on prospects and clients for Southern Bank Treasury Services.
Analyze client needs and make proposals for new and enhanced treasury services offerings to clients.
Recommend products, procedures or services that may streamline the customer's interactions
Operate efficiently, execute with precision on complex client requests and request support as necessary to build and strong client relationships
Insure all treasury services offerings comply with Bank policy and all applicable laws and regulations with appropriate risk management oversight
Support Bank business development efforts
Make joint calls on large or unusual customers in support of calling officer efforts
Actively seek, sale and onboard new commercial customers with treasury services; cross-refer to other lines of business calling officers for relevant product assistance
Maintain current knowledge of all Bank services and products.
Proactively manage and service assigned market areas.
Meet or exceed assigned sales and service goals
For assigned markets, serve as product expert for all treasury services front end systems, products, services
Participate in treasury services product training for customers as required
Ensure timely and effective escalation and remediation of issues
Ensure sound risk decisions commensurate with the business unit risk appetite is applied
Perform other duties as assigned
JOB REQUIREMENTS:
Knowledge/Skills/Abilities Required:
The ability to effectively manage established business development process - schedule, prepare for and conduct professional business development calls on customers and prospects
Current knowledge of the Treasury Services industry, services and process - ability to analyze commercial and small business liquidity/cash control needs and requests
Knowledge of applicable lending and depository laws and regulations and related industry policies
Ability to work with limited supervision, and seek assistance as needed
Personal credibility and the ability to sell Bank products and services
Excellent oral and written communications skills; strong sales presentation experience
Education/Experience Requirements:
Bachelor's degree in business or a related field preferred
2-5 years of treasury services sales and service experience
3-5 years banking or private banking experience required
1-4 years achieving personal business development targets met or exceeded
Certified Treasury Professional (CTP) credential preferred
Superior analytical skills; ability to analyze new and existing relationships
Excellent verbal and written communication skills and excellent presentation skills
Ability to effectively manage time and to manage multiple priorities with minimal direct supervision
Ability to work as an individual contributor while maintaining partnership with other team members
Superior customer relations skills. Must be able to establish and maintain a high level of credibility with all levels of internal staff and external customers.
Auto-ApplyAuto Customer Service Reps
Customer service assistant job in Rocky Mount, NC
4900 Leigh Drive, Raleigh, NC 27616
Experienced Auto Body Collision Repair Tech, A LevelRequired: Auto Body Collision Repair Tech, A Level, With at Least 3 Years of Experience$2,000 Signing Bonus! Excellent Income and Benefits!
Are you an EXPERIENCED 'A Level' Auto Body Collision Repair Tech with at least three years of experience? Do you want a rewarding career with a GREAT employer that appreciates their employees and invests in their success?
Carolinas Collision Centers at Capital Ford Lincoln in Rocky Mount, NC is seeking EXPERIENCED Automotive Body Repair Techs to repair and restore collision related auto body damage to pre-loss condition. 'A level' Auto Body Tech experience with 3 years of experience is required. Apply now and drive your career forward with this great opportunity!
Carolinas Collision Centersis one of the largest I-CAR Gold Class Certified Collision Repair providers meeting the highest standards for quality, courtesy, and professionalism. We successfully operate 24 locations throughout North and South Carolina and Virginia.
Responsibilities - Experienced Auto Body Collision Repair Tech, A Level:
Repair and restore auto body collision related damage to pre-loss condition
Conduct thorough inspections of vehicle bodies to assess damage and provide accurate repair estimates.
Utilize your knowledge and expertise in automotive body collision repair techniques to repair and replace damaged body parts such as panels, fenders, doors, bumpers and frames. This involves using various hand and power tools to remove, reshape, and install parts, as well as performing welding and metalworking tasks.
Perform structural repairs and frame straightening using frame machines and measuring systems.
Ensure repairs meet industry safety and quality standards by following established procedures and guidelines.
Maintain a clean and organized work area and adhere to safety protocols
Stay up to date with industry advancements and techniques through ongoing learning
Requirements - Experienced Auto Body Collision Repair Tech, A Level:
Required: Auto Body Collision Repair Technician, 'A' Level, with
at least3 years of experience
Solid knowledge of automotive repair techniques and tools, including expertise in using body shop equipment such as welders and frame straightening tools.
Experience using various hand and power tools to remove, reshape, and install auto body parts, as well as performing welding and metalworking tasks.
Ability to accurately assess vehicle body damage and develop effective repair plans to achieve optimal results.
Ability to stand, bend, kneel, and lift up to 50 pounds regularly.
Strong attention to detail and commitment to delivering high-quality workmanship
Excellent problem-solving skills and able to work independently, demonstrating resourcefulness and adaptability in overcoming challenges.
Effective communication and teamwork abilities, fostering positive working relationships and collaboration within the team
Valid driver's license and good driving record
We offer Excellent Compensation and Benefits including:
$2,000 Signing Bonus based on experience!
Top pay!
I-CAR classes paid for by the company!
Weekends off
Medical, dental and vision insurance
Company paid life insurance
Short and long-term disability insurance
401k plan with employer contribution
Paid time off
Employee discounts
Career advancement opportunities
Car-O-Liner frame machine
Car-O-Tronic measuring system
Fair work distribution
FSA and more!
Carolinas Collision Centers is an Equal Opportunity Employer and a drug-free workplace. A background check and drug screen will be conducted
before employment.
RequiredPreferredJob Industries
Customer Service
Customer Experience Coordinator
Customer service assistant job in Wilson, NC
Marshalls
At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer.
Job Description:
Opportunity: Grow Your Career
Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service.
Creates a positive internal and external customer experience
Promotes a culture of honesty and integrity; maintains confidentiality
Takes an active role in training and mentoring Associates on front end principles
Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs
Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates
Addresses customer concerns and issues promptly, ensuring a positive customer experience
Ensures Associates execute tasks and activities according to store plan; prioritizes as needed
Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
Provides and accepts recognition and constructive feedback
Partners with Management on Associate training needs to increase effectiveness
Ensures adherence to all labor laws, policies, and procedures
Promotes credit and loyalty programs
Supports and participates in store shrink reduction goals and programs
Promotes safety awareness and maintains a safe environment
Other duties as assigned
Who We're Looking For: You.
Available to work flexible schedule, including nights and weekends
Strong understanding of merchandising techniques
Capable of multi-tasking
Strong communication and organizational skills with attention to detail
Able to respond appropriately to changes in direction or unexpected situations
Team player, working effectively with peers and supervisors
Able to train others
1 year retail and 6 months of leadership experience
Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.
In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Applicants with arrest or conviction records will be considered for employment.
Address:
3401 Raleigh Rd Parkway
Location:
USA Marshalls Store 0439 Wilson NCThis position has a starting pay range of $13.00 to $13.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
Customer Service Attendant
Customer service assistant job in Wilson, NC
AVI Foodsystems is looking for a friendly and hard-working team member to fill the role of Customer Service Attendant.
Founded in 1960, AVI Foodsystems has evolved into one of the most respected and trusted food service companies in the nation. Providing comprehensive food services with a focus on the highest quality and freshest ingredients, impeccable service and total value is the reputation we have earned and live up to everyday.
Duties & Responsibilities:
Receive delivery of items such as soft drinks, bakery products, snack items and specialty foods at client locations
Fill vending machines to proper inventory levels with items such as soft drinks, pastries and packages foods
Place stock on shelves or racks in vending machines or coolers
Ensure the refrigeration of all cold food products
Oversee the ordering of merchandise and control inventory
Collect unsold and stale merchandise
Collect money, including coins and bills, from machines
Communicate positively with customers by making eye contact and smiling
Perform routine maintenance and sanitation of machines
Maintain clean vending areas
Requirements:
Outgoing personality with the skills to promote products
Ability to work both independently and as part of a team
Excellent organization and time management skills
Ability to speak effectively to customers and employees
Ability to perform calculations in all units of measure, using whole numbers, common fractions, and decimals
Benefits:
Flexible schedule with a work/life balance
A family culture and atmosphere
Competitive compensation
Health, dental, vision, and life insurance for full-time team members
401(k) with generous company match
Paid vacations and holidays
Free meals and snacks/beverages
Immense training and growth opportunities
We conduct pre-employment drug testing. EOE
Customer Segment Leader (Sales)
Customer service assistant job in Goldsboro, NC
The Customer Segment Leader will achieve specific sales goals including both revenue and profit objectives within the Service division. This role will work with Sales and Operations to develop growth strategies and new customer specific sales strategies in addition to building client business relationships and approvals with goal of increasing product sales over time and understanding customer needs. This role establishes sales for products and services related to electrical substation power equipment and promotion of Service capabilities.
PRINCIPLE DUTIES AND RESPONSIBILITIES
Lead regional commercial activity and sales support to achieve specific business goals with highest priority placed on orders entered to fulfill capacity available and contribution margin objectives
Lead and execute commercial growth strategies according to business Growth Play Book (GPB) identifying opportunities to better satisfy the needs of assigned market segment
Evaluate growth opportunities in the market identified by customer needs; assess business options to address those needs and make recommendations to commercial management.
Lead sales seminars for customers, distributors, and product seminars for end users on the uses and applications of all Prolec-GE Waukesha, Inc. Service capabilities to create product awareness and demand.
Keep abreast of competitors' activities, the business climate, and economic events to identify sales trends that impact Prolec-GE Waukesha, Inc. Service market share.
Responsible to execute pricing strategies for the business, focusing on maximizing contribution margin results for the P&L.
Lead terms and conditions negotiations according to Delegation of Approval process.
Lead new customer acquisition, approval process and new Service Letter Agreement.
Define go-to-market strategy to better serve the customers and capitalize opportunities
Plan and attend industry related tradeshows/regional technical seminars as a representative of Prolec-GE Waukesha, Inc. Service.
Responsible for preserving pricing in assigned territory.
Compile and report on assigned territory competitive feedback & bid feedback.
Build and maintain strong relationships with new customers to ensure ongoing customer satisfaction
Provide product, application, and technical support to the Sales Team
Follow-up on previously submitted sales quotations and requests from new customer(s).
Follow-up on completed service activities and recommended future actions.
Generate regional analytical reports for staff and to support commercial review meetings.
Interface with other departments and stakeholders within Service, Components, Prolec-GE Waukesha, Inc., outside sales representatives regarding day-to-day sales items.
KNOWLEDGE, SKILLS & ABILITIES
Excellent communication skills
Strategic thinker with relationship building skills
Problem solver mentality; strong analytical and decision-making skills
Well organized with exceptional written, verbal and formal presentation skills
Exceptional track record of dealing with and influencing internal and external customers
Ability to motivate stakeholders to achieve extra-ordinary results through teamwork
bid/proposal preparation and the ability to read and understand bid/proposal specification, both from a technical and commercial perspective, including interpretation of contractual terms and conditions
Candidate must have knowledge of engineering project management
EDUCATION AND EXPERIENCE
Required Education / Experience
Associate degree in a technical field and 5+ years of industry, industrial, or construction related technical sales experience.
Preferred Education / Experience
Bachelor's degree in Electrical or Mechanical Engineering with a basic knowledge of substation electrical equipment and previous technical product sales experience.
7+ years of technical sales experience for engineered-to-order products with long lead-times and/or in power systems and/or substation.
ADDITIONAL INFORMATION
Key Working Relationships
Functional Leaders: Engineering, Human Resources, Sales Operations, Sourcing, Operations
Physical Demands
Must be able to sit and stand for extended periods of time. Ability to travel by plane and car.
Working Conditions
Office with occasional visits to customer sites. Estimated travel 30-50% (1-2 occurrences per month) based on opportunity profile.
Prolec-GE Waukesha, Inc. is an equal opportunity employer and makes employment decisions without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, genetic information, disability, protected veteran status, or any other reason prohibited by applicable law.
Auto-ApplyEvening Customer Service/Sales Associate
Customer service assistant job in Greenville, NC
Benefits:
401(k) matching
Employee discounts
Free uniforms
Opportunity for advancement
Paid time off
Training & development
At Nothing Bundt Cakes, this position will "BRING THE JOY" WITH OUR CAKES while being the face of the brand.
The Greenville, NC location is open Monday to Friday 9:00am to 7:00pm, Saturday 10:00 am to 7:00pm, and Sunday 12:00pm to 5:00pm. Located at 518 Greenville Blvd SE Suite K Greenville, NC in the La Promenade Shopping Center.
This full time position is for a person who can do EVENINGS (between 12:00pm - 7:30pm).
Easy, Fun, and Great Smells!
Locally owned and operated Bakery
At Nothing Bundt Cakes, we refer to our customer service representatives as Joy Creators! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You'll get to play party planner by helping guests order the right cake for their celebrations and making sure their orders go off without a hitch. You'll make everyone feel welcome, and you'll create an environment of generosity, happiness, and joy in our community.
But it gets even better:
We close early so you can enjoy your evenings.
We offer flexible work schedules. We are seeking team members who are available for closing shifts 12:00-7:30pm - Holiday and Weekend availability is required and schedule must coincide with the hours listed.
High energy and an outgoing personality are a must! We want talkative and sociable team members!
We're keeping it casual. T-shirts and sneakers are where it's at!
Cake discounts. Yummm!
This job is fun. It's literally a piece of cake!
This is a great place to make new friends!
You'll get trained. Not only on crafting cake, but on growing your career and making a difference.
We love to celebrate and bring joy to the community.
Work Availability: Flexibility in availability is a plus. Must be able to work minimum of 35 hours per week. Year round availability is needed. Holiday and weekend availability is required and schedule must coordinate with hours listed. Compensation: $10.00 - $13.00 per hour
Join Our Growing Family
From “Happy Birthday” to “Just Because,” Nothing Bundt Cakes is committed to bringing joy to our guests and our communities and helping make every celebration sweeter! Each bakery offers a warm and welcoming work environment with team members who embody this joy-filled brand and possess a Servant's Heart, the Spirit of a Champion and the ability to make Genuine Connections.
With over 500 bakery locations in 40+ U.S states and in Canada, there's plenty of opportunity to join our family!
Click here to learn more about Nothing Bundt Cakes .
Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law.
California Applicant Privacy Policy
Auto-ApplyPT Automotive Customer Service Advisor - 2740
Customer service assistant job in Goldsboro, NC
Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customer service skills and retail sales knowledge to an industry that will really get you moving, we'll train you on the rest!
We are now hiring Customer Service Advisors/Lube Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle.
Benefits:
Opportunity to increase your payrate within your first 60 days of employment!
Paid training plus bonus incentives for completing training.
Cross-training across multiple roles, increasing your earning potential.
Career paths that offer limitless growth opportunities (in Automotive and Management)!
Safety focused work environment to always keep you and our customers safe!
Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! *
Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! *
*For full time employees
PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. The ability to build rapport and explain products effectively makes you the perfect candidate for this position! We do not require automotive experience, but customer service/sales experience are preferred.
Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver's license is strongly preferred as it ensures your career opportunities will not be limited but is not required.
See full job description below!
Job Summary
The Customer Service Advisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit!
Job Responsibilities:
Greet and escort guests from their vehicles as you review their requests.
Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training.
Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings.
Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction.
Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires.
Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals.
Other duties as assigned by management.
Requirements:
Proven face-to-face customer service or sales experience.
Ability to perform the responsibilities of the job.
Able to stand for an extended period.
Ability to bend, stoop, reach, crawl, and climb stairs.
Ability to lift over 50 pounds.
Comfortable working in an enclosed and/or semi-outdoor environment.
Authorized to work in the US without sponsorship.
Qualifications:
Valid Driver's License preferred.
Excellent customer service and communication skills.
Keen listening and reasoning skills to capture guests' product needs.
Confident in overcoming objections and not afraid of rejection.
An energetic and positive attitude that is welcoming to guests.
Ability to work well in a team environment.
Dedication to following safety policies and procedures.
Willingness to undergo on the job training and a growth mindset.
Ability to work in a fast-paced environment while multi-tasking.
Benefits:
Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine*
Employer Funded Basic Life & Accidental Death Dismemberment*
Bonus structure for JLU Module completions within set timeframes.
Employee discount on parts and services
Additional benefits available:
Dental Plan and/or Vision Plan*
Life & Accidental Death Dismemberment and/or Accident*
Short-Term and Long-Term Disability*
Critical Illness and/or Cancer and/or Hospital Indemnity*
Flexible Spending Account (FSA) and/or Dependent Care FSA*
Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance
* Full-time employees only
Equal Opportunity Employer
Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.