Post job

Customer service assistant jobs in Longview, TX - 271 jobs

All
Customer Service Assistant
Customer Service Representative
Customer Associate
Customer Service Liaison
Customer Support Representative
Customer Service Associate
Customer Service Specialist
Customer Service Analyst
Customer Sales Representative
Reservation Specialist
  • Customer Service Representative - Sales

    Acme Brick Company 4.2company rating

    Customer service assistant job in Longview, TX

    Agregado al sistema: 06/01/26 08:14 "Join the Acme Brick Family" CUSTOMER SERVICE REPRESENTATIVE FLSA Status: Non-exempt Acme Brick Company (a Berkshire Hathaway Company) is an organization of professionals in the manufacturing and building material distribution industry. We manufacture brick and distribute our own brick as well as brick and associated products manufactured by others. We operate in 13 states with a philosophy that we are much more than a brick manufacturer and distributor. Summary We are currently seeking a "best in class" Customer Service Representativewith excellent organization skills and a personable disposition to provide product/service information to customers and sales reps. You will assist in resolving product and service issues as they arise and enter customer orders into the sales system. The ideal candidate has a natural ability to roll with the punches, being flexible to handle anything that might come their way. You will be a strong and reliable support to company operations, maintaining procedures, communication and customer service. Not only will your efforts allow us to achieve organizational efficiency, you will nurture the pleasant work environment our people love. Essential Duties and Responsibilities (other duties may be assigned). This is a safety sensitive position* Communicate with custo mers by phone, email or in person on various concerns. Work with vendors and manufacturers on various concerns. Work with Acme production coordinators on product inquiries. Place purchase orders for tile, wood, stone and other masonry products with various manufacturers and vendors. Serves as a back up to other CSRs. Receive tile, wood, stone and other masonry materials into inventory through the operating system. As needed, assist warehouse and other associates with sample orders and verifying material from vendors. Order entry of sales orders and sales transfers. Skills and Experience Required for Success 2+ years of related experience Must have excellent verbal and written communication skills Must be proficient in Microsoft Office and Excel (JDE experience preferred) Competencies Required for Success Integrity Initiative Teamwork Customer Service Orientation Relationship Building Quality Focused Education High school diploma or equivalent required; some college is preferred. We are proud to be an Equal Opportunity/Affirmative Action employer. We maintain a drug-free workplace and perform pre-employment substance abuse testing. *Application may vary based on relevant state laws Todos los solicitantes serán evaluados a través del program de Verificación Electrónica (E-Verify en Inglés) y también deben de completar una prueba de detección de medicamentos y/ó sustancias controladas previa al empleo antes de ser contratados. Además, es política de la compañía administrar una prueba aleatoria trimestral de detección de medicamentos y/ó sustancias controladas en toda la compañía. La Compañía Acme Brick se compromete a brindar igualdad de oportunidades de empleo de acuerdo con las leyes federales, estatales y locales.
    $28k-34k yearly est. 4d ago
  • Job icon imageJob icon image 2

    Looking for a job?

    Let Zippia find it for you.

  • Customer Service Enrollment Specialist - In Office

    Everett and Associates

    Customer service assistant job in Longview, TX

    Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
    $65k yearly 9d ago
  • Customer Support Representative

    Iclasspro Inc.

    Customer service assistant job in Longview, TX

    Job DescriptionDescription: Join the Team Behind the World's Leading Class Management Software! Who We Are At iClassPro, we're more than just a software company - we're on a mission to help gym, swim, dance, and cheer businesses spend less time managing and more time doing what they love: coaching, teaching, and building strong communities. Our class management platform powers thousands of youth activity centers worldwide, helping them run more efficiently, grow their revenue, and achieve long-term success. We're proud to have earned a spot on the Inc. 5000 list of fastest-growing private companies for three years running: 2023, 2024, and 2025! What Drives Us Our Core Values aren't just words on a wall - they guide everything we do and who we hire: Commitment to Excellence Commitment to Customer Service Solutions-Focused Thinking Teamwork and Collaboration Taking Ownership What You Will Do Responding to customer inquiries via phone, email, and live chat in a friendly and timely manner Troubleshooting issues and guiding customers through product features and solutions Resolving concerns efficiently while ensuring customer satisfaction Collaborating with internal teams to tackle more complex support cases Accurately documenting customer interactions and maintaining detailed records What You Bring A genuine passion for delivering outstanding customer service 2+ years of experience in a customer support role Excellent verbal and written communication skills Strong problem-solving abilities, especially in technical situations Ability to stay calm, empathetic, and professional under pressure Great attention to detail and solid organizational skills Experience using CRM or help desk platforms (a plus) Flexibility to work varied shifts, including evenings and Saturdays What We Bring We believe in taking care of our people. Generous PTO because work-life balance matters Comprehensive health benefits including medical, dental, vision, and more! 401(k) contribution to help you plan for your future Fun company events that connect our team Career growth opportunities in a thriving, purpose-driven company We want to set you up for success from Day One. That's why we use the Culture Index Survey - a quick tool that helps align your natural strengths with our roles and teams. All applicants will need to take the Culture Index Survey during the application process. Want to be proactive? Visit Culture Index once you have submitted the application. iClassPro is an Equal Opportunity Employer. Applicants must be authorized to work for any employer in the U.S. We will not participate in STEM OPT programs, nor sponsor or take over sponsorship of an employment visa for this position. E-Verify is used to verify authorization to work in the U.S. Requirements:
    $30k-39k yearly est. 3d ago
  • Customer Support Representative

    Iclasspro

    Customer service assistant job in Longview, TX

    Join the Team Behind the World's Leading Class Management Software! Who We Are At iClassPro, we're more than just a software company - we're on a mission to help gym, swim, dance, and cheer businesses spend less time managing and more time doing what they love: coaching, teaching, and building strong communities. Our class management platform powers thousands of youth activity centers worldwide, helping them run more efficiently, grow their revenue, and achieve long-term success. We're proud to have earned a spot on the Inc. 5000 list of fastest-growing private companies for three years running: 2023, 2024, and 2025! What Drives Us Our Core Values aren't just words on a wall - they guide everything we do and who we hire: Commitment to Excellence Commitment to Customer Service Solutions-Focused Thinking Teamwork and Collaboration Taking Ownership What You Will Do Responding to customer inquiries via phone, email, and live chat in a friendly and timely manner Troubleshooting issues and guiding customers through product features and solutions Resolving concerns efficiently while ensuring customer satisfaction Collaborating with internal teams to tackle more complex support cases Accurately documenting customer interactions and maintaining detailed records What You Bring A genuine passion for delivering outstanding customer service 2+ years of experience in a customer support role Excellent verbal and written communication skills Strong problem-solving abilities, especially in technical situations Ability to stay calm, empathetic, and professional under pressure Great attention to detail and solid organizational skills Experience using CRM or help desk platforms (a plus) Flexibility to work varied shifts, including evenings and Saturdays What We Bring We believe in taking care of our people. Generous PTO because work-life balance matters Comprehensive health benefits including medical, dental, vision, and more! 401(k) contribution to help you plan for your future Fun company events that connect our team Career growth opportunities in a thriving, purpose-driven company We want to set you up for success from Day One. That's why we use the Culture Index Survey - a quick tool that helps align your natural strengths with our roles and teams. All applicants will need to take the Culture Index Survey during the application process. Want to be proactive? Visit Culture Index once you have submitted the application. iClassPro is an Equal Opportunity Employer. Applicants must be authorized to work for any employer in the U.S. We will not participate in STEM OPT programs, nor sponsor or take over sponsorship of an employment visa for this position. E-Verify is used to verify authorization to work in the U.S.
    $30k-39k yearly est. 4d ago
  • Customer Service Enrollment Specialist - In Office

    Sellors Agencies

    Customer service assistant job in Lindale, TX

    Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
    $65k yearly 14d ago
  • SALES REPRESENTATIVE / CUSTOMER SERVICE

    RNR Tire Express and Custom Wheels-Longview

    Customer service assistant job in Longview, TX

    Job Description Are you a highly motivated, self-starter person with natural enthusiasm, people skills and problem solving skills? is perfect for you. RNR is driven with a family culture and environment. We work with a passion and have tons of fun in the process. As a Sales Representative you'll be responsible for dealing with customers, answering queries, selling goods, handling payments and making sure that our products are attractively displayed. The Sales Representative will also be expected to create sales goals and forecast future sales projections while continually looking for ways to increase sales and improve efficiency and customer service, as well as monitoring competitors and training staff. The Customer Service / Sales Representative is a full time opportunity and offers great pay, benefits as well as great growth potential. Prior experience as customer service, account executive, sales rep, account manager, sales manager, account representative is very helpful to the success at this opportunity. Requirements/Responsibilities Customer Service / Sales Representative Requirements / Responsibilities * Making sure that your store meets sales targets / goals * Running promotions * Managing stock levels * Reviewing all Sales Rental Orders for compliance and approval * Analyzing sales figures * Create goals and sales strategies * Contacting all prospects daily from prior interests with RNR * Forecasting future sales * Dealing with customer service opportunities * Fluency in English is a must, fluency in Spanish is highly desirable. The Customer Service / Sales Representative is a full time opportunity and offers great pay, benefits as well as great growth potential. Prior experience as customer service, account executive, sales rep, account manager, sales manager, account representative is very helpful to the success at this opportunity. Special Instructions Please do not send any emails, resumes, or call. We are making it really easy to apply for this position. Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team. ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.
    $31k-45k yearly est. 7d ago
  • Customer Service and Direct Sales Associate - PAID TRAINING

    Eminence Marketing Group

    Customer service assistant job in Longview, TX

    We provide a positive work environment in which to develop both professionally. We provide opportunity for advancement based upon an outgoing training program coupled with a strong work ethic. We represent our clients with professionalism, honesty, and integrity to ensure that we bring them quality, long lasting customers. Lastly, our goal is to MAKE THE DAY with everyone we come across, co-workers, customers and clients. Job Description If you have great people skills and enjoy working with the public, we want to meet you! Eminence Marketing Group, Inc. is seeking a full-time Junior Customer Service and Direct Sales Associate who is career minded and posses unmatched people skills. This is an entry level opening NOT in a call center environment. As a result of clients placing a high value on the more personalized approach and excellent customer service delivered by the customer service team, there is a new opening for the expansion of the telecommunications, technology and renewable energy campaign. Servicing technology, telecom and energy giants with a smile and a handshake is why the customer service division has enjoyed unprecedented growth this year. Campaigns are focused on developing and executing unique, and personable advertising strategies designed to generate new customers for clients. The Goals Are Simple : every consumer must benefit from the promotions, every client must benefit from the services provided and every representative must benefit from the training and team spirit of the company! The Challenge : We are continuously expanding the client base as well as the number of territories covered on a National scale. These growing retail marketing campaigns are in need of customer service professionals that can work on site at the promotional events providing direct customer and client support through promotional techniques. Qualifications The Entry Level Customer Service and Direct Sales Associate works in an environment that is centered on being a part of a team and being included in a family atmosphere. By bringing together diverse individuals who have an array of expertise, skills and potential, it helps senior management to create progressive promotional event solutions for clients. Eminence Marketing Group, Inc. is looking for key individuals to provide customer service and promotional knowledge to the existing and future client base. Join a company that invests in its employees and truly wants YOU to succeed! Benefits of the Junior Customer Service Associate Position: Comprehensive Paid Training by a National Manager Travel Opportunities Opportunity For Community and Charity Involvement Flexible Scheduling Numerous Advancement Opportunities Junior Customer Service and Direct Sales Associate Qualifications: Experience in customer service and associated fields Ability to adapt to a variety of people Winning attitude and dedication to ensuring customer satisfaction Positive attitude and ability to work well within a team environment Background in Retail or Restaurant Leadership skills Additional Information All your information will be kept confidential according to EEO guidelines.
    $23k-31k yearly est. 1d ago
  • Customer Service

    Arnold Family of Restaurants, LLC

    Customer service assistant job in Carthage, TX

    Job Description Working at Pizza Hut is about making hungry people happy. It's about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling face that greets and serves the customers or a cook who make things happen in the kitchen. Working with us will give you the financial rewards and flexibility to suit your lifestyle. You'll learn new things, get recognized for your efforts and learn skills that last a lifetime. The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go: You're a fun and friendly person who values customers and takes absolute pride in everything you do. Communication skills are key - you're not going to be able to text message customers back and forth. In other words, you should be comfortable talking to strangers. You've got attitude - the right kind of course - and understand the need to be on time, all the time. With loads of energy, you understand that work is easier - and more fun - with some teamwork. And you're at least 16 years old. Keep in mind, this is just basic information. You'll find out more after you apply. And independently-owned franchised or licensed locations may have different requirements. We've got great jobs for people just starting out in the workforce, looking for a flexible second job or staying in the workforce after retirement. If you want a fun, flexible job with an innovative company, look no further than Pizza Hut. Apply today!
    $31k-58k yearly est. 22d ago
  • Medical Customer Service - Part Time

    Biolife 4.0company rating

    Customer service assistant job in Tyler, TX

    By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers. Now offering daily pay to our hourly team members! Don't Wait For Payday. Get Your Pay Today. About the role: Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a plasma donor screener and perform phlebotomy to support plasma center operations. How you will contribute: * You will answer phones, and greet and focus on our donors, while ensuring the safety of donors and our team. * You will screen new and repeat donors and take and record donor vital signs and finger stick results. * You will use our Donor Information System, prepare donor charts, maintain accurate records, and coordinate donor compensation. * You will help identify operational opportunities for continuous improvement and initiate changes to center processes using company approved procedures. * You will be there for our donors, which includes working a variety of shifts, Saturdays and Sundays, and holidays. What you bring to Takeda: * High school diploma or equivalent * Ability to walk and/or stand for the entire work shift * Will work evenings, weekends, and holidays * Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees * Ability to lift to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs. * Fine motor coordination, depth perception, and ability to hear equipment from a distance * Because of potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require prolonged glove wear * 1 or more years minimum experience working in a customer or patient facing role is helpful What Takeda can offer you: Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases. At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program to include retirement benefits, medical/dental, family leave, disability insurance and more, all in a fast-paced, friendly environment. More about us: At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work. Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to provide Better Health and a Brighter Future to people around the world. BioLife Compensation and Benefits Summary We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. For Location: USA - TX - Tyler U.S. Starting Hourly Wage: $16.00 The starting hourly wage reflects the actual starting rate for this position. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location. U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation. EEO Statement Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law. Locations USA - TX - Tyler Worker Type Employee Worker Sub-Type Regular Time Type Full time Job Exempt No
    $16 hourly 35d ago
  • Recreation Reservation Specialist

    City of Longview, Tx 4.0company rating

    Customer service assistant job in Longview, TX

    Manages and coordinates all reservations and scheduling related to the City's recreation facilities, athletic fields, pavilions, parks and special events; provides clerical and administrative support to the department; ensures the accurate processing of facility reservations; assists the public with program and rental inquiries; helps maintain efficient and organized facility operations; and performs other related duties as required. Examples of Duties * Coordinates and processes reservations for recreation centers, athletic fields, pavilions, parks and special event spaces. * Maintains and updates facility reservation calendars and databases to ensure scheduling accuracy and prevent conflicts. * Prepares and issues permits, contracts, invoices and other related reservation documentation. * Responds to public inquiries regarding facility availability, rental policies, recreation programs and event scheduling. * Provides exceptional customer service to residents, organizations and event planners. * Assists in addressing and resolving customer concerns, scheduling conflicts or complaints. * Performs clerical tasks such as data entry, filing, recordkeeping, answering the phones and report generation related to facility reservations and departmental operations. * Compiles and reconciles reservation revenues; prepares daily deposits and monitors income reports. * Coordinates billing, invoicing, and payment tracking for facility rentals and special events. * Assists in planning, organizing and implementing special events and recreation activities hosted by the City. * Coordinates with maintenance and recreation staff to ensure facilities are properly prepared and equipped for scheduled activities, tournaments or events. * Monitors facility conditions and reports maintenance or custodial needs to appropriate staff. * Assists in ensuring recreation facilities, parks and equipment are safe, clean and ready for public use. * May perform light custodial or setup tasks such as arranging tables, chairs or sports equipment, as needed for events. * Coordinates the purchase of office and program supplies; monitors and maintains inventory levels for reservation operations. * Provides support in training or coordinating the work of part-time or seasonal staff assisting with facility operations and events. * Attends departmental meetings and training as required. * Performs other related duties as assigned or required. Minimum Requirements Education and Experience: High School Diploma or equivalent, and two years' experience in office administration, customer service or facility scheduling is required OR an equivalent combination of education and experience. Associate's degree in recreation administration, business or a related field is preferred. Required Licenses or Certifications: * First Aid/CPR and National Incident Management System (NIMS) ISC Certifications are required within one year of employment. * Must possess a valid Texas Driver's License. Physical Demands/Work Environment * Work is performed in and around municipal recreation facilities. * Subject to sitting, standing, walking, bending, reaching, kneeling, crouching, crawling, climbing ladders, and lifting of objects up to 50 pounds. * Exposure to variable weather conditions, water, machinery with moving parts, hazardous chemicals, and infectious diseases, blood borne pathogens, bodily fluids, and potentially irate members of the public is involved. All full-time employees receive: 15 vacation days 11 paid holidays 15 sick days Retirement Plan (Texas Municipal Retirement System) with a two to one match Paid Health/Dental/Life Insurance Cafeteria Plan Emergency Leave Longevity Pay Free employee health clinic Tuition reimbursement Employer City of Longview Address 302 W Cotton St. Longview, Texas, 75601 Phone ************ Website *********************************
    $30k-37k yearly est. 43d ago
  • Food Service / Customer Service

    Atwork 3.8company rating

    Customer service assistant job in Jacksonville, TX

    We are looking to add a customer service rep to our food service department. Pay - $15-$16 (weekly pay) Schedule - Rotates - 7am - 2:30pm & 10am - 6pm - Every other weekend. Responsibilities: - Provide nutritional care to patients by assisting in menu selection - Providing patient meal delivery and patient set-up with direct patient contact. - Receive and process phone orders. - Identifying patients who have not ordered meals with the assistance of the tray tracking system. - Make meal rounds and collect survey information. - Attends work and shows for scheduled shift on time with satisfactory regularity. - Other duties may be assigned and can differ among accounts, depending on business necessities and client requirements. Requirements: - Must have customer service experience. - Must be familiar with EXCEL - Must be able to pass a background check and drug screen. Apply today! RESUME REQUIRED Kyleigh, AWG ************
    $15-16 hourly 60d+ ago
  • Customer Service Representative (CSR) - HVAC Services

    East Texas Refrigeration 3.4company rating

    Customer service assistant job in Tyler, TX

    Job DescriptionDescription: Customer Service Representative (CSR) - HVAC Services Company: East Texas Refrigeration (ETR) Schedule: Monday-Friday, 8:00 AM-5:00 PM Extended hours and occasional Saturdays during peak seasons About the Role East Texas Refrigeration (ETR) is looking for a friendly, organized, and customer-focused Customer Service Representative to join our team. You'll be the first voice our customers hear and the person who helps keep our service operations running smoothly. If you enjoy helping people, staying organized, and working in a fast-paced environment, this is the role for you. You'll work closely with our Service Manager, Dispatcher, and Technicians to schedule service calls, assist customers, and ensure an exceptional experience from first contact to final invoice. Why Join ETR? $15-$20 per hour, based on experience Weekly direct deposit Full benefits package: medical, dental, vision, life insurance Short- & long-term disability 401(k) with company match (4% match when you contribute 6%) Up to 20 days PTO plus paid holidays Stable company with 45+ years in business Supportive, team-first culture - you're not just a number here What You'll Be Doing Answering incoming calls and emails with professionalism and a helpful attitude Scheduling service calls and appointments efficiently Coordinating with dispatch and the ESA Coordinator to track technician availability Greeting and assisting customers who visit the office Entering and maintaining accurate customer and service records in company software Following up with customers to confirm satisfaction and resolve any concerns Processing payments and handling billing questions Preparing and sending invoices and customer communications Handling customer issues calmly and professionally, escalating when needed Collaborating with technicians and management to support daily operations Maintaining a clean, organized front office Performing other duties as assigned by the Service Manager or General Manager What We're Looking For High school diploma or equivalent required Customer service experience required (HVAC, trades, construction, or service industry preferred) Experience with Service Titan or other field service management software is a required Strong phone etiquette and clear written communication skills Ability to multitask and prioritize in a fast-paced environment Comfortable using computers, CRM systems, and Microsoft Office Willingness and ability to learn HVAC/service management software Highly organized with strong attention to detail Positive attitude and a genuine desire to help customers Flexibility to work extended hours or Saturdays during peak seasons About East Texas Refrigeration (ETR) Since 1980, East Texas Refrigeration (ETR) has proudly served Tyler and surrounding communities. We provide residential and commercial HVAC and refrigeration services to homeowners, property managers, restaurants, retail businesses, banks, gyms, and more. Our reputation is built on quality workmanship, dependable service, and people who care. #ETRT123 Requirements:
    $15-20 hourly 7d ago
  • Customer Service Representative - State Farm Agent Team Member

    Monica Cook-State Farm Agent

    Customer service assistant job in Mineola, TX

    Job DescriptionBenefits: Opportunity for advancement Paid time off Training & development State Farm Insurance Agent located in Mineola, Texas is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Monica Cook, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance. Responsibilities Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Use a customer-focused, needs-based review process to educate customers about insurance options. Maintain a strong work ethic with a total commitment to success each and every day. As an Agent Team Member, you will receive... Hourly pay Paid time off (vacation and personal/sick days) Valuable experience Growth potential/Opportunity for advancement within my agency Requirements Excellent communication skills - written, verbal and listening People-oriented Organizational skills Self-motivated Detail oriented Proactive in problem solving Dedicated to customer service Experience in a variety of computer applications, particularly Windows Pride in getting work done accurately and timely Ability to work in a team environment Ability to multi-task Ability to effectively relate to a customer Property and Casualty license (must be able to obtain) Life and Health license (must be able to obtain) If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. By accepting this position, you are not guaranteed an agency position with State Farm Insurance Companies. As an agent team member, you will still need to go through the regular State Farm agent selection process when you are ready to pursue an agency opportunity. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
    $26k-34k yearly est. 12d ago
  • Licensed Insurance Customer Service Representative

    The Melissa Workman Agency

    Customer service assistant job in Tyler, TX

    Job Description Welcome to The Melissa Workman Agency, where we believe in building lasting relationships and providing exceptional service to our Flint, Texas community. We're not just an insurance agency; we're a team dedicated to helping our clients feel secure and well-cared for. If you have a heart for service and a passion for making a real difference in people's lives, we invite you to join us as our next Licensed Insurance Customer Service Representative. In this role, you'll be the friendly voice and guiding hand for our policyholders, helping them navigate their insurance needs with confidence. You'll play a crucial part in ensuring our clients feel heard, understood, and valued every step of the way. We foster a supportive and positive work environment right here in Flint, where your contributions are recognized and appreciated. Come be a part of a team that's committed to excellence and truly cares about its clients. Benefits Annual Base Salary Based on Experience Paid Time Off (PTO) Hands on Training Mon-Fri Schedule Career Growth Opportunities Retirement Plan Evenings Off Weekends Off Work-Life Balance 401k Responsibilities Serve as the primary point of contact for policyholders seeking assistance with their insurance policies. Address inquiries regarding policy coverage, billing, and claims in a clear and friendly manner. Process policy changes, renewals, and endorsements accurately and efficiently. Assist clients in understanding their policy details and making informed decisions. Collaborate with the sales team to ensure a seamless client experience. Maintain detailed and accurate records of all client interactions and transactions. Proactively identify opportunities to enhance client satisfaction and retention. Requirements Valid Texas Property & Casualty Insurance License (will train) Proven customer service experience, preferably within the insurance industry. Excellent communication abilities, both written and verbal. Strong problem-solving skills and attention to detail. Proficiency in using customer relationship management (CRM) software. Ability to manage multiple tasks and prioritize effectively. A positive and empathetic approach to client interactions.
    $26k-33k yearly est. 4d ago
  • Customer Service Representative - State Farm Agent Team Member

    Eric Endres-State Farm Agent

    Customer service assistant job in Tyler, TX

    Job DescriptionBenefits: 401(k) matching Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development Dental insurance Vision insurance OVERVIEW: The Customer Care Representative is the face of the agency and the front line of the Retention Team. They are responsible for providing World-Class service in handling the daily needs of existing customers by being proactive problem solvers and educators. THE BOTTOM LINE: The Customer Care Representative keeps the whole ship afloat by engaging with our existing customers to provide World-Class service. We define World-Class service as going the extra mile, doing the inconvenient and unexpected things that put a smile on someones face, and taking pains to make every interaction personal in a way the customer can recognize and remember. To grow as a business, we must protect and care for the ones who have put their trust in us. This is how we maintain positive public opinion and word-of-mouth and reduce policy lapses and cancellations. The Customer Care Representatives role is to turn any customer interaction into a positive experience, support current agency focus or promotions, and assist in daily business operations. Most people see insurance as something they have to have and think all companies and policies are the same. We must provide a personalized, World-Class experience to differentiate ourselves and earn the right to educate our customers on how to manage the risks of everyday life, recover from the unexpected, and realize their dreams. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist clients with policy changes and updates. Process insurance claims and follow up with clients. Maintain accurate records of customer interactions. AREAS OF ACCOUNTABILITY: Maintain a high level of activity we work in a fast-paced industry in a team-oriented environment. Accomplishing all tasks in the time given supports the overall success of each team member and the agency as a whole. Achieve your goals office goals are set to be achievable when activity levels are met. Helping you achieve YOUR personal goals (financial, professional, family goals, etc.) is our mission at Team Endres State Farm. Provide a World-Class Experience the Customer Care Representative is the face of the agency and is responsible for creating a positive and personal experience for every customer, every time. Commit to continuous learning State Farm offers a wide and ever-growing range of products and services, and frequently provides new tools or improvements to existing tools to succeed in our mission. We must always remain experts on our systems and processes to provide professional service experiences every time. Improve the culture insurance is a high-pressure industry. You are responsible for doing your part to add to the team culture with a positive and cooperative attitude. IDEAL CHARACTERISTICS: Optimistic Kind Collaborative Deadline-Motivated Smart
    $26k-33k yearly est. 25d ago
  • Customer Service Representative - State Farm Agent Team Member

    Taylor Berumen-State Farm Agent

    Customer service assistant job in Tyler, TX

    Job DescriptionBenefits: License reimbursement Bonus based on performance Opportunity for advancement Paid time off Training & development Competitive salary Flexible schedule ABOUT OUR AGENCY: Our agency opened on November 1, 2017, and today we have a team of three. We value honesty, integrity, initiative, and an independent spiritqualities that make a big difference in how we work and how we serve our community. Weve built a collaborative, positive culture where team members have the flexibility to grow. We offer opportunities for raises, bonuses, and enhanced commissions, along with a flexible work environment that supports personal and professional balance. Community involvement is an important part of what we do. I volunteer with Carter BloodCare and Meals on Wheels, and I currently serve as president of the Tyler Referral Network. If youre looking to join a team that values integrity, service, and growth, this could be a great fit for you. ROLE DESCRIPTION: As a customer service representative with Taylor Berumen State Farm, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $26k-33k yearly est. 4d ago
  • Customer Service and Direct Sales Associate - PAID TRAINING

    Eminence Marketing Group

    Customer service assistant job in Longview, TX

    We provide a positive work environment in which to develop both professionally. We provide opportunity for advancement based upon an outgoing training program coupled with a strong work ethic. We represent our clients with professionalism, honesty, and integrity to ensure that we bring them quality, long lasting customers. Lastly, our goal is to MAKE THE DAY with everyone we come across, co-workers, customers and clients. Job Description If you have great people skills and enjoy working with the public, we want to meet you! Eminence Marketing Group, Inc. is seeking a full-time Junior Customer Service and Direct Sales Associate who is career minded and posses unmatched people skills. This is an entry level opening NOT in a call center environment. As a result of clients placing a high value on the more personalized approach and excellent customer service delivered by the customer service team, there is a new opening for the expansion of the telecommunications, technology and renewable energy campaign. Servicing technology, telecom and energy giants with a smile and a handshake is why the customer service division has enjoyed unprecedented growth this year. Campaigns are focused on developing and executing unique, and personable advertising strategies designed to generate new customers for clients. The Goals Are Simple: every consumer must benefit from the promotions, every client must benefit from the services provided and every representative must benefit from the training and team spirit of the company! The Challenge: We are continuously expanding the client base as well as the number of territories covered on a National scale. These growing retail marketing campaigns are in need of customer service professionals that can work on site at the promotional events providing direct customer and client support through promotional techniques. Qualifications The Entry Level Customer Service and Direct Sales Associate works in an environment that is centered on being a part of a team and being included in a family atmosphere. By bringing together diverse individuals who have an array of expertise, skills and potential, it helps senior management to create progressive promotional event solutions for clients. Eminence Marketing Group, Inc. is looking for key individuals to provide customer service and promotional knowledge to the existing and future client base. Join a company that invests in its employees and truly wants YOU to succeed! Benefits of the Junior Customer Service Associate Position: Comprehensive Paid Training by a National Manager Travel Opportunities Opportunity For Community and Charity Involvement Flexible Scheduling Numerous Advancement Opportunities Junior Customer Service and Direct Sales Associate Qualifications: Experience in customer service and associated fields Ability to adapt to a variety of people Winning attitude and dedication to ensuring customer satisfaction Positive attitude and ability to work well within a team environment Background in Retail or Restaurant Leadership skills Additional Information All your information will be kept confidential according to EEO guidelines.
    $23k-31k yearly est. 60d+ ago
  • Customer Service

    Arnold Family of Restaurants, LLC

    Customer service assistant job in Greenwood, LA

    Job Description Working at Pizza Hut is about making hungry people happy. It's about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling face that greets and serves the customers or a cook who make things happen in the kitchen. Working with us will give you the financial rewards and flexibility to suit your lifestyle. You'll learn new things, get recognized for your efforts and learn skills that last a lifetime. The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go: You're a fun and friendly person who values customers and takes absolute pride in everything you do. Communication skills are key - you're not going to be able to text message customers back and forth. In other words, you should be comfortable talking to strangers. You've got attitude - the right kind of course - and understand the need to be on time, all the time. With loads of energy, you understand that work is easier - and more fun - with some teamwork. And you're at least 16 years old. Keep in mind, this is just basic information. You'll find out more after you apply. And independently-owned franchised or licensed locations may have different requirements. We've got great jobs for people just starting out in the workforce, looking for a flexible second job or staying in the workforce after retirement. If you want a fun, flexible job with an innovative company, look no further than Pizza Hut. Apply today!
    $28k-36k yearly est. 22d ago
  • Customer Service Representative (CSR) - HVAC Services

    East Texas Refrigeration 3.4company rating

    Customer service assistant job in Tyler, TX

    Full-time Description Customer Service Representative (CSR) - HVAC Services Company: East Texas Refrigeration (ETR) Schedule: Monday-Friday, 8:00 AM-5:00 PM Extended hours and occasional Saturdays during peak seasons About the Role East Texas Refrigeration (ETR) is looking for a friendly, organized, and customer-focused Customer Service Representative to join our team. You'll be the first voice our customers hear and the person who helps keep our service operations running smoothly. If you enjoy helping people, staying organized, and working in a fast-paced environment, this is the role for you. You'll work closely with our Service Manager, Dispatcher, and Technicians to schedule service calls, assist customers, and ensure an exceptional experience from first contact to final invoice. Why Join ETR? $15-$20 per hour, based on experience Weekly direct deposit Full benefits package: medical, dental, vision, life insurance Short- & long-term disability 401(k) with company match (4% match when you contribute 6%) Up to 20 days PTO plus paid holidays Stable company with 45+ years in business Supportive, team-first culture - you're not just a number here What You'll Be Doing Answering incoming calls and emails with professionalism and a helpful attitude Scheduling service calls and appointments efficiently Coordinating with dispatch and the ESA Coordinator to track technician availability Greeting and assisting customers who visit the office Entering and maintaining accurate customer and service records in company software Following up with customers to confirm satisfaction and resolve any concerns Processing payments and handling billing questions Preparing and sending invoices and customer communications Handling customer issues calmly and professionally, escalating when needed Collaborating with technicians and management to support daily operations Maintaining a clean, organized front office Performing other duties as assigned by the Service Manager or General Manager What We're Looking For High school diploma or equivalent required Customer service experience required (HVAC, trades, construction, or service industry preferred) Experience with Service Titan or other field service management software is a required Strong phone etiquette and clear written communication skills Ability to multitask and prioritize in a fast-paced environment Comfortable using computers, CRM systems, and Microsoft Office Willingness and ability to learn HVAC/service management software Highly organized with strong attention to detail Positive attitude and a genuine desire to help customers Flexibility to work extended hours or Saturdays during peak seasons About East Texas Refrigeration (ETR) Since 1980, East Texas Refrigeration (ETR) has proudly served Tyler and surrounding communities. We provide residential and commercial HVAC and refrigeration services to homeowners, property managers, restaurants, retail businesses, banks, gyms, and more. Our reputation is built on quality workmanship, dependable service, and people who care. #ETRT123
    $15-20 hourly 8d ago
  • Customer Service Rep

    Atwork 3.8company rating

    Customer service assistant job in Jacksonville, TX

    We are looking to add a customer service rep to our food service department. Pay - $15-$16 (weekly pay) Schedule - Rotates - 7am - 2:30pm & 10am - 6pm - Every other weekend. Responsibilities: - Provide nutritional care to patients by assisting in menu selection - Providing patient meal delivery and patient set-up with direct patient contact. - Receive and process phone orders. - Identifying patients who have not ordered meals with the assistance of the tray tracking system. - Make meal rounds and collect survey information. - Attends work and shows for scheduled shift on time with satisfactory regularity. - Other duties may be assigned and can differ among accounts, depending on business necessities and client requirements. Requirements: - Must have customer service experience. - Must be familiar with EXCEL - Must be able to pass a background check and drug screen. Apply today! RESUME REQUIRED Kyleigh, AWG ************
    $15-16 hourly 60d ago

Learn more about customer service assistant jobs

How much does a customer service assistant earn in Longview, TX?

The average customer service assistant in Longview, TX earns between $23,000 and $38,000 annually. This compares to the national average customer service assistant range of $26,000 to $42,000.

Average customer service assistant salary in Longview, TX

$30,000
Job type you want
Full Time
Part Time
Internship
Temporary