Customer service assistant jobs in Youngstown, OH - 996 jobs

A Victoria's Secret & Co Customer Experience Lead is a values-based leader who delivers exceptional customer and associate experiences to drive and grow top-line sales. Based on store volume, this role reports to either the Store Manager or the Customer Experience Manager. Primary Responsibility: The Customer Experience Lead is primarily responsible for driving and growing top-line sales by selling, leading and directing associates on the sales floor, and coaching associates in the moment. In addition, the Customer Experience Lead supports operational excellence through maintaining visual standards, payroll management, and merchandise availability. The Customer Experience Lead is expected to act as a front-line supervisor responsible for assigning work and providing direction to non-supervisory associates. All Store Leadership Team responsibilities include: * Leading and demonstrating company values within the store. * Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling. * Conducting associate observations and associate coaching. * Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer. * Linking results to behaviors and actions to drive top-line sales. * Independently managing labor hours within the store to drive top-line sales and profit. * Owning the overall appearance and presentation of brand by maintaining visual merchandising standards. * Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand. * Demonstrating and leading company policy and procedures. * Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing. * This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks. Click here for benefit details related to this position. Minimum Salary: $15.50 Maximum Salary: $19.50 VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors. Qualifications * Passion for Victoria's Secret Brand. * Demonstrates excellent merchandising skills. * Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results. * A sense of self-awareness with an interest in seeking feedback to improve and develop. * Ability to monitor/track progress and incorporate feedback into decision-making. * Experience with influencing cross-functional partners in informal and formal settings to get things done. * Ability to work nights, weekends, and a flexible schedule. * Ability to stand for long periods and frequently bend, kneel, and lift. * Ability to use technology (headsets, mobile devices, computers). * 1 year of retail experience preferred. * Experience directing other individuals in the performance of their job duties preferred. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance. An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.

Calgon Carbon | A Kuraray Company is growing-and so can your career. Be part of a global leader in environmental solutions, where your work directly impacts the quality of air and water around the world. Customer Service Expert II Location: Headquarters - Moon Township, PA Excellent Benefits: Medical, dental, prescription & vision, HSA & retirement savings (401k) - Generous Company Match! Perks: Incentives/bonus plans, competitive pay, dress for your day, hybrid schedules, paid time off (vacation starting at 3 weeks), tuition reimbursement, wellness programs, fun events, learning & development opportunities. Hours of work: Full-time position with hours Monday-Friday 8:30-5:00 The Customer Service Expert II will process all SAP order types, both domestic and international) for all products and services (carbon, service, equipment, IX, third party items) from order entry to the coordination of all the necessary paperwork associated with these types of orders (proforma paperwork, shipping documents, etc.). The incumbent will work very closely with Sales, Logistics, Equipment Project Managers, Field Services, Finance, Quality, Plants and Warehouses to process orders from receipt through invoicing. Duties and Responsibilities (not limited to) Responsible for correct SAP order entry to ensure material, transportation, field services, samples, COA or other documents are executed according to the customers' POs Provide material availability and delivery information to sales staff, customers, etc. Facilitate necessary communication to ensure order confirmation (material availability and credit) Secure information for creation and maintenance of customer master files and price condition records in SAP Provide freight quotes to customers for LTL shipments using the company's FDS tool Research and manage customer invoice questions and customer complaints for resolution of immediate and future issues and to avoid/resolve aging accounts receivable problems Ensure appropriate and thorough review of month-end closing items (credits, condition records, manual pricing, PO documentation) to prevent any deficiencies in revenue recognition process Qualifications A high school diploma or equivalent certification is required 2-3 years of sales and distribution or customer service experience is required SAP experience is required Demonstrated ability to work in a team, multitask, set priorities, and deal with confidential information Knowledge of Calgon Carbon's products, services, organizational structure and business processes preferred International/Export Customer Service experience with clear understanding of Incoterms 2010 / 2020 preferred Fluency in Spanish preferred About Calgon Carbon At Calgon Carbon, we are scientific innovators with a proud legacy of over 80 years and more than 205 patents to our name. Since pioneering the first activated carbon products from bituminous coal in the 1940s, we've been at the forefront of developing cutting-edge technologies and solutions to meet the world's evolving air and water purification needs. Today, our portfolio includes more than 700 direct market applications across a wide range of industries. Headquartered in Pittsburgh, Pennsylvania, Calgon Carbon employs approximately 1,685 professionals and operates 20 facilities worldwide dedicated to manufacturing, reactivation, innovation, and equipment fabrication. In Europe, we operate under the name Chemviron. In March 2018, Calgon Carbon became part of the Kuraray Group. Together, we offer complementary products and services, united by a shared commitment to delivering the highest quality and most innovative activated carbon solutions to customers around the globe. Calgon Carbon is an Equal Opportunity Employer, including disabled/veteran

Full-time, Part-time Description Purpose: All aspects of customer service at front desk and in retail area Essential Functions: Greets customers Knowledgeable in computer software, SalonBiz and other standard software packages Serves as a resource to clients regarding school services, pricing information, and product knowledge Checks customers in for services and executes completion of necessary paperwork Book appointments utilizing knowledge in computer software Collects payments for services and retail; removes and records amount of cash and other forms of payment in register at end of shift Respond to client inquires and/or client complaints, resolves challenges based on level of challenge presented or refer client complaint to management Arranges merchandise and helps put out inventory on shipment days General cleaning such as shelves, counters, coffee bars, etc. Solicits sale of new or additional services Responsible for data input and maintenance of student quota sheets, assignment of student phase numbers, desk assignments, and various student-related reporting Coordinate student schedule changes according to needs of the BAI Instructors; open services for students one week prior to the next phase of instruction Provides training and guidance to new students through written and oral instructions; PowerPoint presentation for Intro II Phase, and assignment of front desk stations within specified time frames Update and maintain front desk process and procedure manual Maintain and promote positive public relations Audits register amounts during opening and closing procedures Provide general administrative functions and completes other duties as assigned or directed. Performs other duties as required Requirements Position Qualifications: High school graduate with previous experience in customer service preferred Excellent customer service and organizational skills Detail oriented Computer knowledgeab

CUSTOMER SERVICE SUPERVISOR: About Us Youngstown Area Goodwill Industries, Inc. is dedicated to empowering individuals through meaningful employment opportunities. We foster an inclusive workplace and warmly welcome applications from individuals with barriers to employment, ensuring everyone has the chance to succeed. Job Summary We are seeking a reliable and enthusiastic Customer Service Supervisor to lead our front-end team at our Goodwill store in Austintown, OH. This role is pivotal in delivering exceptional customer experiences while overseeing daily operations and supporting staff. The ideal candidate is a dependable leader with strong communication skills and a commitment to regular attendance. Responsibilities Supervise and train customer service representatives to ensure excellent service standards. Handle customer inquiries, complaints, and escalations with professionalism and empathy. Oversee cash register operations, including transaction accuracy and cash handling procedures. Maintain a clean, organized, and welcoming sales floor and checkout area. Assist with scheduling and coordinating staff to meet store needs. Collaborate with management to achieve sales and operational goals. Ensure compliance with store policies and safety standards. Qualifications Proven leadership skills with the ability to motivate and guide a team. Excellent interpersonal and communication skills. Ability to stand for extended periods and lift up to 20 pounds. Reliable with a strong commitment to punctuality and consistent attendance. No criminal background that would be incompatible with a retail environment (background check required). Proficiency in basic math and cash handling. Previous supervisory experience in retail or customer service is preferred but not required. We Welcome Youngstown Area Goodwill Industries, Inc. encourages applications from individuals with barriers to employment, including veterans, people with disabilities, and those seeking a fresh start. We provide training and support to help you thrive in this leadership role. Schedule & Availability Part-time position with flexible hours based on store needs. Possibility of full-time in the future. Storeoperates7 days a week: Monday-Saturday, 9 AM-8 PM; Sunday, 12 PM-5 PM. Must be available to work weekends and evenings as scheduled. How to Apply Interested candidates can apply in person at the store in Austintown, OH or online at Career Center | Recruitment. Please bring a resume and be prepared to complete an application. Youngstown Area Goodwill Industries, Inc. is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees.

Vector's partner was founded in 1984 and is proudly based in Stow, Ohio. They are a small, family-owned manufacturing company specializing in professional-quality hot and cold therapy products, body cooling vests, cold-water immersion systems, and more. This can be either a Direct-Hire or a Temp-to-Perm opportunity, depending upon candidate experience and skills. *** 2+ years of customer service experience in a manufacturing or industrial environment is a requirement in order to be considered for this position. *** $23-$26/hr. M-F 8:30a-5p Responsibilities: Customer Interaction & Support: Answer incoming phone calls and emails professionally, providing timely and accurate responses to inquiries. Assist customers with product selection, pricing, and order placement. Troubleshoot product-related concerns and provide guidance on proper usage. Address customer complaints or issues, ensuring a positive resolution while maintaining professionalism. Follow up with customers to confirm satisfaction and ensure any issues are fully resolved. Order Processing & Data Management: Accurately enter and update customer orders in QuickBooks, ensuring correct pricing, product selection, and shipping details. Verify order details before submission to prevent errors and delays in production. Process order modifications, returns, exchanges, and refunds in compliance with company policies. Coordinate with the production and shipping teams to meet delivery timelines. Internal Communication & Coordination: Work closely with the sales, production, and factory teams to ensure smooth order fulfillment. Communicate customer requests, special instructions, or urgent orders to the relevant departments. Assist in tracking orders and resolving any shipping delays or issues. Administrative & Clerical Tasks: Maintain organized records of customer interactions, transactions, and correspondence. Handle data entry, filing, and general office administrative duties. Keep product and pricing information up to date for accurate customer assistance. Product & Policy Knowledge: Stay up to date with company's full range of products and their benefits. Understand company policies, warranty terms, and return procedures to communicate them effectively to customers. Educate customers on the proper use and maintenance of products. Problem-Solving & Conflict Resolution: Address customer complaints with a calm and professional approach. Identify the root cause of issues and provide appropriate solutions. Work proactively to prevent recurring issues and escalate complex concerns when necessary. Requirements & Qualifications: 2+ years of customer service experience in a manufacturing or industrial environment - this is a MUST. Strong phone and active listening skills with a customer-first approach. Excellent verbal and written communication skills. Detail-oriented with strong organizational skills and accuracy in data entry. Ability to multitask, prioritize, and manage time effectively in a fast-paced environment. Skilled in conflict resolution with a calm and professional demeanor. Proficient in Microsoft Word, Excel, and QuickBooks (or similar software). Comfortable making independent decisions and problem-solving. Must be punctual and reliable-consistent attendance is a requirement. Ability to work overtime when necessary. Benefits upon Hire-In: Medical, Dental Insurance 401(k) Matching Paid Time Off (Holidays & Vacation Days) Annual Bonus Opportunities Stable, Monday-Friday Schedule (No weekends or late nights). Supportive Team Environment

Job DescriptionBenefits: Bonus based on performance Company parties Competitive salary Opportunity for advancement Training & development Benefits: Performance-based bonuses Competitive Salary Ongoing training and career development Fast-track promotion opportunities We believe that with the right guidance and support, anyone can thrive. Thats why we provide hands-on training and mentorship from day one to help you build a strong foundation. Whether you're just getting started or looking to grow into a leadership role, there's plenty of room for advancement in our rapidly growing company. Who We Are: At Triple Threat Consulting , weve proudly served the Akron, Ohio area for the past three years, providing top-tier customer consulting solutions to a wide range of clients. As a rising name in marketing, communications, and client engagement, were driven by innovation, professionalism, and real results. Our mission is simple: create strong, lasting connections between brands and their customers. Were expanding and on the lookout for motivated, outgoing individuals to join our dynamic team. What Youll Be Doing: As a Customer Consultant, youll represent both our company and our clients while providing outstanding customer experiences. This role is ideal for someone who enjoys working with people, problem-solving, and making a positive impact. Your Responsibilities: Deliver exceptional customer service and support Communicate directly with customers Work collaboratively with your team to meet performance goals Share insights and feedback with management Maintain a positive and professional attitude in all interactions What Were Looking For: Must be 18 years or older Strong interpersonal and communication skills Eagerness to learn and take on new challenges A positive mindset and ability to work both independently and as part of a team High school diploma or equivalent No experience necessary we provide full training Why Join Triple Threat Consulting? Comprehensive training and mentorship Clear growth path with leadership opportunities Competitive pay and incentive structure Team-oriented culture with travel and networking opportunities If you're ready to start a rewarding career with a supportive and fast-paced team, we want to hear from you! After applying, be sure to keep an eye on your phone our HR team may reach out via call or text to schedule your interview.

Job DescriptionBenefits: Bonus based on performance Competitive salary Opportunity for advancement Paid time off Training & development Customer Retention Specialist Service-Focused with In-Book Sales Goals Meghan MacDonald State Farm Agency Location: 756 Graham Road, Cuyahoga Falls, OH 44221 Job Type: Full-Time | In-Office Deliver Exceptional Service. Retain Clients. Drive In-Book Growth . The Meghan MacDonald State Farm Agency is seeking a Customer Retention Specialist who leads with service excellence while confidently driving in-book sales growth. This role is ideal for a professional who enjoys supporting existing clients, solving problems, and strengthening relationshipswhile also being accountable to monthly sales goals through needs-based coverage recommendations. You will work primarily with our existing book of business, managing renewals, policy changes, and service requests, while identifying coverage gaps and recommending additional protection that benefits both the customer and the agency. Full licensing is required. Candidates must hold Property & Casualty and Life & Health licenses. If not fully licensed, candidates must obtain their Property & Casualty license prior to Day 1 start in the agency. We provide guidance and support to help you complete the licensing process. What Youll Do Communicate with existing customers regarding renewals, coverage questions, and policy updates Deliver calm, professional service during billing, policy, and claims-related conversations Conduct proactive account reviews and assist with endorsements, changes, and updates Identify coverage gaps and pivot service conversations into in-book sales opportunities Recommend additional products using a needs-based, customer-first approach Meet established monthly in-book sales goals while maintaining service quality Maintain accurate documentation of all customer interactions and follow-up activity Collaborate with team members to support retention, service standards, and growth objectives What Were Looking For Strong service mindset with the ability to confidently transition into sales conversations Proven relationship-building and customer communication skills Comfort being accountable to monthly sales and retention goals Excellent problem-solving skills and follow-through Detail-oriented with a strong focus on customer experience Ability to work in a fast-paced, client-focused environment Prior experience in customer service, account management, or insurance preferred Full licensing required: Property & Casualty and Life & Health Property & Casualty must be obtained prior to Day 1 start (support provided) Why Join the MacDonald Agency Competitive base salary plus commission and performance incentives Licensing guidance and support to help you start strong Ongoing training and professional development Clear expectations and measurable monthly goals Supportive team culture focused on service, accountability, and growth Long-term career opportunities within a stable, growing agency Ready to Grow Through Service and Sales? If you take pride in delivering excellent service and are motivated to grow through meaningful, in-book sales conversations, wed love to hear from you. Apply today to join the Meghan MacDonald State Farm Agency.

We are seeking a custom cabinet sales representative to become a Kitchen Refresh franchisee focusing on a kitchen remodeling alternative to painting or full replacement of kitchen cabinets. The franchisee owner-operator would be responsible for a territory in the Columbia area. Job Requirements: Conduct prompt and professional communication with leads and clients Perform in-home, design studio, and virtual consultations Deliver estimate at time of consultation using Quickbooks Able to convey kitchen remodel expertise, handle objections, and ask for order at time of consultation Identify and create working relationships with a finish carpenter and painter Coordinate with finish carpenter contractor for cabinet door and drawer front measuring for product orders, as well as door and drawer front, drawer box, cabinet box, crown moulding, and related installations and work Coordinate with painter for painting of only the cabinet boxes Follow proven marketing, sales, and installation processes Must have a valid driver's license Must be able to communicate effectively in English As a Kitchen Refresh franchisee, you would be buying into the Kitchen Refresh kitchen remodeling system and would be responsible for serving and maintaining a defined territory. Kitchen Refresh franchises are independently owned and operated. The hourly wage range is an estimate based on profit rates of product sales relative to time spent on business. Actual pay rate may be more or less depending on how closely you follow the systems and other factors. Franchisees can also earn additional profits on upsell and cross sale opportunities. Full-time $150.00 per hour Monday to Friday Driver's License (Required)

Purpose: All aspects of customer service at front desk and in retail area Essential Functions: Greets customers Knowledgeable in computer software, SalonBiz and other standard software packages Serves as a resource to clients regarding school services, pricing information, and product knowledge Checks customers in for services and executes completion of necessary paperwork Book appointments utilizing knowledge in computer software Collects payments for services and retail; removes and records amount of cash and other forms of payment in register at end of shift Respond to client inquires and/or client complaints, resolves challenges based on level of challenge presented or refer client complaint to management Arranges merchandise and helps put out inventory on shipment days General cleaning such as shelves, counters, coffee bars, etc. Solicits sale of new or additional services Responsible for data input and maintenance of student quota sheets, assignment of student phase numbers, desk assignments, and various student-related reporting Coordinate student schedule changes according to needs of the BAI Instructors; open services for students one week prior to the next phase of instruction Provides training and guidance to new students through written and oral instructions; PowerPoint presentation for Intro II Phase, and assignment of front desk stations within specified time frames Update and maintain front desk process and procedure manual Maintain and promote positive public relations Audits register amounts during opening and closing procedures Provide general administrative functions and completes other duties as assigned or directed. Performs other duties as required Requirements Position Qualifications: High school graduate with previous experience in customer service preferred Excellent customer service and organizational skills Detail oriented Computer knowledgeab

To provide quality customer service through efficient and timely customer assistance by performing the following duties: Provides quality customer service to include assistance with purchases, suggestive selling and providing product information. Builds and maintains an understanding of the stores products and price information to assist with customer purchases. Receives payments from customers, operate cash register and credit card machine and returns appropriate change as needed. Maintains a neat and orderly store at all times to include dusting and vacuuming. Prepares product displays as requested. Reports any theft or suspected theft by customers or employees to management immediately. Performs other related duties as assigned.

CUSTOMER SERVICE SUPERVISOR: About Us Youngstown Area Goodwill Industries, Inc. is dedicated to empowering individuals through meaningful employment opportunities. We foster an inclusive workplace and warmly welcome applications from individuals with barriers to employment, ensuring everyone has the chance to succeed. Job Summary We are seeking a reliable and enthusiastic Customer Service Supervisor to lead our front-end team at our Goodwill store in Warren, OH. This role is pivotal in delivering exceptional customer experiences while overseeing daily operations and supporting staff. The ideal candidate is a dependable leader with strong communication skills and a commitment to regular attendance. Responsibilities Supervise and train customer service representatives to ensure excellent service standards. Handle customer inquiries, complaints, and escalations with professionalism and empathy. Oversee cash register operations, including transaction accuracy and cash handling procedures. Maintain a clean, organized, and welcoming sales floor and checkout area. Assist with scheduling and coordinating staff to meet store needs. Collaborate with management to achieve sales and operational goals. Ensure compliance with store policies and safety standards. Qualifications Proven leadership skills with the ability to motivate and guide a team. Excellent interpersonal and communication skills. Ability to stand for extended periods and lift up to 20 pounds. Reliable with a strong commitment to punctuality and consistent attendance. No criminal background that would be incompatible with a retail environment (background check required).

Joining the Metallus team means becoming part of a legacy that dates back over a century. We are an industry leader, manufacturing the cleanest steel in the world for companies in the industrial, aerospace and defense, automotive, and energy markets. This position is eligible for a hybrid work schedule. This position is not eligible for relocation. Purpose and Scope This position exists to provide customer service and support to customers regarding their orders. Responsibilities Order Management Process PO changes initiated by the customer with high-level of data integrity. Perform contract validation Manage sales activities and overall business relationships for a variety of complex customer accounts with heavy service requirement. (Support outside sales) Create and maintain in a positive relationship with our customers Customer and Contact Data management Customer contract, forecast and product line awareness New opportunity processing / process inquiries along with inquiry assessment Communicate re-promises, dispo, shortages and overages to customer Provide accurate sales forecasts Enter short term (this week & next) customer ship schedules into SAP Shipment availability & release Customer Service Interface - portal training, leads, call reports Initiate continuous improvement Participate in SOX audits as appropriate May be required to provide data to management and provide information for KPIs as needed. Communicate customer volume requirements timely and bring deviations to attention of DP Lead continuous improvement efforts Resource on IT projects that impact to our area Train the team on changes that impact our area Update training documents as appropriate Technical Skills Problem solving skills that lead to continuous improvement of processes and procedures. Use of tools such as D365, CORE, ICE, Excel, PowerPoint, SharePoint, Cognos, Order Source, Microsoft Teams, etc. Strong communication skills. SAP experience preferred Minimum Qualifications High School Diploma or GED with at least 2 years of customer service experience or related Preferred Qualifications High School Diploma or GED with at least 4 years of customer service experience or related Associate Degree in Business, Marketing, or related with at least 1 year of customer service experience or related The company prohibits harassment or discrimination against any employee on the basis of any status protected by law, including, but not limited to, race, religion, color, national origin, ancestry, age, disability, genetic information, gender, sex or veteran status.

This position is responsible for managing all aspects of the post-sale relations between 360Care and the contracted long-term care facilities. Responsibilities Serve as primary contact for contracted facility personnel by communicating regularly with facility contact, territory marketers, local management, and providers. Review planned visits and schedules created by the dental/ancillary coordinators, including edits. Assist with daily updates for facility records and visits. Review schedule for field staff, ensuring all visits are covered logistically and to support the provider. Correspond with facility on patient and visit information. Deliver high quality and time sensitive information to all customers Submit credentialing information to facilities for providers upon request. Provide prompt feedback to management on any facility concerns. Function at a high level of personal productivity. Actively supports and complies with all components of the compliance program, including, but not limited to, completion of training and reporting of suspected violations of law and Company policy. Maintains confidentiality of all information; abides with HIPAA and PHI guidelines at all times. Reacts positively to change and performs other duties as assigned. Qualifications Excellent Customer Service Skills Electronic Medical Records experience preferred Medical or Dental office experience preferred Must be proficient with Microsoft Office Critical thinking/Solutions-based skills required for a time sensitive environment Strong oral and written communication skills required Strong time management skills and sense of urgency required Ability to multi-task and strong attention to detail Exceptional organizational, analytical, and problem-solving skills We will only employ those who are legally authorized to work in the United States. Any offer of employment is conditional upon the successful completion of a background investigation and drug screen. We are an equal opportunity employer.

Are you highly organized, customer-focused, and ready to take ownership of projects from start to finish? Classic Rock Fabrication is hiring a Customer Service / Project Coordinator to join our growing team in Cranberry Township. In this role, you'll be the main point of contact for customers and a key link between our internal teams-making sure every project runs smoothly, on time, and with exceptional attention to detail. About Us Since 2006, Classic Rock Fabrication has been a trusted wholesale manufacturer and installer of premium custom countertops. We offer a wide range of surfaces, from natural stone to engineered stone, and serve partners throughout the Northeast and Midwest. With four locations-Harrisburg, Cranberry Township (Pittsburgh), and Mechanicsburg, PA, and Sewell, NJ-we continue to grow by delivering quality craftsmanship and exceptional service. What We're Looking For Strong background in customer service and/or project coordination Experience in home design or the kitchen & bath industry preferred Excellent communication and organizational skills A proactive problem-solver with a focus on accuracy and follow-through What You'll Do As a Customer Service/Project Coordinator, you'll play a crucial role in working alongside our business partners and internal teams to ensure a seamless experience from purchasing to production to installation. Your responsibilities will include: Providing exceptional customer service via phone and email. Supporting quoting, ordering, scheduling, installation, and post-installation inquiries. Generating quotes and job orders in our ERP system, Stone Profit Systems - aka SPS. Coordinating project details to ensure smooth operations. Scheduling templating and installation and assisting with billing. Collaborating with Strategic Account Managers to maintain strong partner relationships. Why Classic Rock? At Classic Rock Fabrication, we believe that working with our team should be as exceptional as the products we create. That's why we live by our Core Values: Drive safety home Love what you do Quality creates opportunity We choose speed Make it better and fail forward Be kind, be true, respect the team Want to see what it's like to be part of the Classic Rock team? Check out our video! ******************************************* We are an equal opportunity employer committed to fostering a diverse and inclusive workplace. Employment offers are contingent upon a background check and drug screening. Ready to take the next step in your career? Apply today! Qualifications What We're Looking For 2+ years of experience in customer service, design, or a related field (preferred). Strong communication skills with the ability to deliver information professionally-even when addressing challenges. Sound reasoning and problem-solving abilities; able to interpret various types of instructions and anticipate potential issues. A team player who thrives in a fast-paced, detail-oriented environment. Experience with countertops and/or cabinetry is a plus but not required.

Job SummaryNorth Canton TV & Appliance is looking for a Customer Sales and Service Representative to join our team! This position plays a key role as you will be responsible for working in Sales, assisting with Scheduling & Service requests. Exemplifying our code of values, you show respect and courtesy to all customers and employees. This position is right for you if you are self-motivated, energetic, and enjoy helping people. Ideally you are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day-to-day basis. Responsibilities: Help in Sales of Appliances & Consumer Electronics Help maintain the Sales Showroom Receive incoming calls in a professional and courteous manner Assist in various aspects of Receiving and Deliveries Perform marketing and sales functions to sell additional work and earn business Complete work orders, return customer calls, and respond to customer complaints Perform other duties as needed which may include cross-training in related positions Qualifications: Minimum one year of experience in working with the public Strong written and verbal communication skills Detail-oriented with strong data entry skills Positive Attitude Team player who can work independently Benefits/Perks Flexible Scheduling... must be able to work Saturdays Growth and Career Advancement Opportunities Great Working Environment Compensation: $16.80 per hour Independent Retail offers a myriad of opportunities for people of all backgrounds. When you think of jobs in retail, sales associates and store managers are probably the positions which come to mind. But what if we told you that 44% of people who work in retail don't work in sales? Retail offers flexible, collaborative careers in logistics, marketing, project management, finance, merchandising, purchasing, technical trades, and customer service - to name just a few. Retail companies are also some of the most exciting brands in the country - and they're driving the industry's innovations in customer experience. Retail is the #1 private-sector employer in the country If you're seeking to make an impact from the start of your career, spark impressive change, learn new or innovative skills and most importantly, gain success in a field that rewards ambitious hard workers, retail is for you! This employment opportunity is available at the organization listed at the top of this page. Your application will go directly to them and all hiring decisions will be made by their management. All inquiries should be made directly with the organization that posted this employment opportunity.

Are you looking for a leadership role that makes tails wag and pet parents smile? We are seeking a full time Customer Service Supervisor to guide a team of Customer Service Representatives and assist our pet parents and their furry family members! Company Overview: Our Pet Resort is part of a larger company called National Veterinary Associates (“NVA”) that is made up of over 1000+ locations of veterinary hospitals and pet resorts. This is exciting as NVA has dedicated resources to growing our business and your role. The pet resorts industry is growing at a rapid pace and so is NVA. We are proud to be a part of this growing business! Position Overview: At our resort, we believe in the mission of “Pet Lovers Delighting Pet Lovers” and we demonstrate this through being Playful, Passionate, Personal and Professional. A successful candidate will have at least 1 year of supervisor or equivalent experience that includes the oversight and motivation of staff members, quality assurance of the facility, and an upbeat, positive personality. Animal experience is preferred. We are busiest on the weekends and holiday time frames so you must be available for most of these. We offer a competitive wage based on experience, employee incentives, health and dental insurance, and a fun, fast paced work environment. If you have a love of animals and are a dedicated, high energy employee with management or supervisor experience, we may have the perfect job for you. A Day in the Life: You come to work daily with a smile on your face and are excited to help serve our pet parents and their furry friends. You'll be in our branded gear and help run our lobby and curbside service by greeting everyone as they come in and solving whatever their need is -- check in, check out, answering questions, booking reservations and tailoring our service offerings to their needs. Your ultimate goal is to find out how we can best serve the pet parent and provide them solutions. You'll use one of your 15 hands to answer phones, take a dog to their destination for the day, hand out some treats or run some credit cards. You'll not only communicate with the dog(s), but also have a lot of interaction with mom and dad. You'll document what you are seeing and be ready to share with your manager and the pet parent. And let's not forget -- you're probably going to scoop some poop, clean up some pee, go home with some fur on you and get lots of sloppy kisses! Pet Host Lead Requirements: Must be able to handle dogs of all sizes and cats Must enjoy working with both people and pets Must have the stamina to walk energetic dogs as well as ensure our pet resort looks inviting and clean Must have a flexible work schedule where you can work during the week, as well as, many weekends and holiday time frames Must be able to follow directions and comply with processes and procedures Must have a keen sense of observation when observing the pets Must be able to perform physically demanding tasks; lift up to 50 lbs, stand for long periods Must have computer knowledge/quick learner Must have Leadership/Supervisor experience in a team oriented environment Excellent customer service skills, professional Organized, detail oriented Daily Responsibilities: Provide impeccable customer service by following our service foundation and ensure that each customer is treated with respect and dignity in order to develop and maintain strong relationships. Answer all incoming calls, respond to voicemails and emails. Make boarding reservations; book grooming, training, and temperament test appointments. Schedule daycare reservations. Manage cash, check, and credit card transactions and reporting/reconciling Gets to know clients and their pet's names on a regular basis Obtain all information related to a pet's visit; ensure accuracy of all information. This includes client information as well as pet information. Input all information into resort computer systems. Interact and communicate closely with other staff to ensure client and pet needs and concerns are understood and addressed. Have general knowledge of all services offered at site and be able to provide solutions to the clients' needs. Obtain vaccination records from veterinary offices and input into the computer. Assists in managing waitlists on weekends/peak season/holidays and ensures that rooms are utilized to maximum capacity. Act as liaison between veterinarian and customer/emergency contact, keeping all parties informed of ongoing problems when necessary. Help initiate “white glove” treatment to our best customers, ie. Call best customers well before peak seasons to secure reservations before we are “sold out”. Respond promptly and troubleshoot any customer relations issues, keeping in mind our empowerment goals. Promptly address any uncomfortable situations with customers Ensure the facility meets or exceeds expectations with regards to cleanliness and safety. Notifying manager on duty or ordering when levels of inventory are low in the following areas: retail and cleaning products for lobby areas and office supplies Ensure all common areas (lobby and employee spaces) are well maintained, clean and free from hazards ie: wet floors, defecant, etc. Consult with other departments Work with a team who all exemplify these qualities: A passion for animals and animal care, especially dogs + cats. Willing to learn animal behavior to ensure their safety. Focuses on safe and gentle handling. Forceful, aversive, aggressive handling, vocalizing or treatment will not be tolerated. Customer Service Oriented - Ability to take care of the customers' needs while following company procedures. Manages difficult or emotional customer situations; Responds promptly to customer needs; Responds to request for service and assistance. Build trust with customers. Willing and able to communicate directly with clients, both written and orally, about their dog. Works to make these “lifetime clients”. Must be able to multitask and be very detail oriented. Must be able to start and stop work. Must be able to work under conditions that require sitting, standing, walking, bending, reaching, pulling, pushing and grasping. Conflict Resolution - Ability to handle conflict with tact and diplomacy Good team work and willingness to assist other departments as necessary Cheerful, friendly, positive team-oriented attitude Strong attention to detail, especially where documentation is concerned. Ability to work in computer systems such as Microsoft Office. Reliable, punctual, and dependable Ability to work a flexible schedule, including holidays and weekends Ability to take direction well and apply it independently Ability to work in temperature extremes, work outside, or in distracting work environments such as loud noise/sound Ability to tolerate being in close contact with various bodily fluids and to get dirty frequently Physically able to handle dogs of all sizes and to lift up to 60 lbs. Other duties as assigned. Equal Employment Opportunity NVA Pet Resorts is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws. Work schedule Weekend availability Monday to Friday Holidays Supplemental pay Tips Benefits Paid time off Health insurance Dental insurance Vision insurance 401(k) Life insurance Disability insurance Paid training Employee discount

TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer. Job Description: Opportunity: Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service. Creates a positive internal and external customer experience Promotes a culture of honesty and integrity; maintains confidentiality Takes an active role in training and mentoring Associates on front end principles Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates Addresses customer concerns and issues promptly, ensuring a positive customer experience Ensures Associates execute tasks and activities according to store plan; prioritizes as needed Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates Provides and accepts recognition and constructive feedback Partners with Management on Associate training needs to increase effectiveness Ensures adherence to all labor laws, policies, and procedures Promotes credit and loyalty programs Supports and participates in store shrink reduction goals and programs Promotes safety awareness and maintains a safe environment Other duties as assigned Who We're Looking For: You. Available to work flexible schedule, including nights and weekends Strong understanding of merchandising techniques Capable of multi-tasking Strong communication and organizational skills with attention to detail Able to respond appropriately to changes in direction or unexpected situations Team player, working effectively with peers and supervisors Able to train others 1 year retail and 6 months of leadership experience Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information. In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Applicants with arrest or conviction records will be considered for employment. Address: 750 Butler Crossing Location: USA TJ Maxx Store 0723 Butler PAThis position has a starting pay range of $13.00 to $13.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

CUSTOMER SERVICE SUPERVISOR: About Us Youngstown Area Goodwill Industries, Inc. is dedicated to empowering individuals through meaningful employment opportunities. We foster an inclusive workplace and warmly welcome applications from individuals with barriers to employment, ensuring everyone has the chance to succeed. Job Summary We are seeking a reliable and enthusiastic Customer Service Supervisor to lead our front-end team at our Goodwill store in Calcutta, OH. This role is pivotal in delivering exceptional customer experiences while overseeing daily operations and supporting staff. The ideal candidate is a dependable leader with strong communication skills and a commitment to regular attendance. Responsibilities Supervise and train customer service representatives to ensure excellent service standards. Handle customer inquiries, complaints, and escalations with professionalism and empathy. Oversee cash register operations, including transaction accuracy and cash handling procedures. Maintain a clean, organized, and welcoming sales floor and checkout area. Assist with scheduling and coordinating staff to meet store needs. Collaborate with management to achieve sales and operational goals. Ensure compliance with store policies and safety standards. Qualifications Proven leadership skills with the ability to motivate and guide a team. Excellent interpersonal and communication skills. Ability to stand for extended periods and lift up to 20 pounds. Reliable with a strong commitment to punctuality and consistent attendance. No criminal background that would be incompatible with a retail environment (background check required). Proficiency in basic math and cash handling. Previous supervisory experience in retail or customer service is preferred but not required. We Welcome Youngstown Area Goodwill Industries, Inc. encourages applications from individuals with barriers to employment, including veterans, people with disabilities, and those seeking a fresh start. We provide training and support to help you thrive in this leadership role. Schedule & Availability Part-time position with flexible hours based on store needs. Possibility of full-time in the future. Storeoperates7 days a week: Monday-Saturday, 9 AM-8 PM; Sunday, 12 PM-5 PM. Must be available to work weekends and evenings as scheduled. How to Apply Interested candidates can apply in person at the store in Calcutta or online at Career Center | Recruitment. Please bring a resume and be prepared to complete an application. Youngstown Area Goodwill Industries, Inc. is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees.

CUSTOMER SERVICE SUPERVISOR: About Us Youngstown Area Goodwill Industries, Inc. is dedicated to empowering individuals through meaningful employment opportunities. We foster an inclusive workplace and warmly welcome applications from individuals with barriers to employment, ensuring everyone has the chance to succeed. Job Summary We are seeking a reliable and enthusiastic Customer Service Supervisor to lead our front-end team at our Goodwill store in Calcutta, OH. This role is pivotal in delivering exceptional customer experiences while overseeing daily operations and supporting staff. The ideal candidate is a dependable leader with strong communication skills and a commitment to regular attendance. Responsibilities Supervise and train customer service representatives to ensure excellent service standards. Handle customer inquiries, complaints, and escalations with professionalism and empathy. Oversee cash register operations, including transaction accuracy and cash handling procedures. Maintain a clean, organized, and welcoming sales floor and checkout area. Assist with scheduling and coordinating staff to meet store needs. Collaborate with management to achieve sales and operational goals. Ensure compliance with store policies and safety standards. Qualifications Proven leadership skills with the ability to motivate and guide a team. Excellent interpersonal and communication skills. Ability to stand for extended periods and lift up to 20 pounds. Reliable with a strong commitment to punctuality and consistent attendance. No criminal background that would be incompatible with a retail environment (background check required). Proficiency in basic math and cash handling. Previous supervisory experience in retail or customer service is preferred but not required. We Welcome Youngstown Area Goodwill Industries, Inc. encourages applications from individuals with barriers to employment, including veterans, people with disabilities, and those seeking a fresh start. We provide training and support to help you thrive in this leadership role. Schedule & Availability Part-time position with flexible hours based on store needs. Possibility of full-time in the future. Storeoperates7 days a week: Monday-Saturday, 9 AM-8 PM; Sunday, 12 PM-5 PM. Must be available to work weekends and evenings as scheduled. How to Apply Interested candidates can apply in person at the store in Calcutta or online at Career Center | Recruitment. Please bring a resume and be prepared to complete an application. Youngstown Area Goodwill Industries, Inc. is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees.